2016 Ford Fusion 4 DR AWD

The shift cable clip broke and vehicle is stuck in neutral. There is a recall for this problem for ford fusion's 2013 - 2016. We have a 2016 but the vin # is not included in the recall, unsure why it is not included.

While driving the vehicle made An alert sound and the “park hill assist” unavailable sign came on. No other warning lights on dashboard.Once I got to the destination I realized all of the parking brake were still on even though the vehicle was turned off. Also noticed a little plastic piece was in pieces under the brake pedal on the floor. The vehicle now does not engage out of park or the brake lights turn on. Dealer said there’s no recall at the moment for the vehicle of any kind in regards to brakes. They are asking to take the vehicle in to pay for a diagnostic. Seems silly that something that involves safety such as brake light switch pad stopper would be defective and the dealer not want to make it right

The contact owns a 2016 Ford Fusion. The contact stated that while in the reverse, the vehicle would move forward. The contact placed the gear shifter into drive and the vehicle stalled with the "transmission not in park" warning message on the instrument panel. The contact then placed the vehicle into the park and the vehicle began to roll backward. The contact immediately applied the parking brake and had the vehicle towed to the dealer. Once at the dealer, the vehicle was diagnosed with a defective transmission cable bushing. The contact was informed that her vehicle was not included in NHTSA Campaign Number: 19V362000 (Power Train). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 97,000.

When I put my car in reverse, the image displayed for the backup camera is inverted. Ex. If a car is on my right side, it will display that it is on the left side on the screen. It has been doing this for over a year and only seems to work maybe 1/50 trips, in particular when it is extremely cold. Newer fords have been recalled for this error as it is a major safety hazard when reversing.

My Fusion would shift into park using the shifter, but was actually in neutral allowing the car to roll forward and backward even though the shifter was in park. It is at the dealer now and they said they shifter bushing failed. There is a recall for Fusions (reference # 19s16), but the dealer says it does not apply to my vehicle. The recall is for Fusions with the 2.5 motor and I have the 2.0 motor. However, I asked the dealer and both vehicles use the same bushing, so I think my car should be covered. Luckily no one was injured in this incident but it could have been avoided if my car was included in the recall. This occurred in Provo, UT where my son is using the car for School.

During a tire repair at COSTCO (12/15/21) and a tire rotation at Big O Tires (1/24/22), all the lug nuts were difficult to remove and showed damage/warping. I had to purchase replacements for safety and future removal ability. I have the receipts and both dealers can be contacted for corroboration.

It’s the power steering it’s hard too turn my steering wheel at times

The contact owns a 2016 Ford Fusion. The contact stated that the defroster, HVAC system, and front and rear passenger's side windows and doors were inoperable. The vehicle was taken to the dealer. The dealer replaced the main control; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer for assistance. The failure mileage was approximately 99,800.

Common issue with 2.0 ecoboost engines, coolant is leaking into cylinders. Caused engine to over heat causing a possible fire issue. There were no signs other than engine started to run rough. Vehicle still runs but smokes out exhaust.

The contact owns a 2016 Ford Fusion. The contact stated while his wife was driving through a fast-food drive-thru, she shifted into PARK however, the gear shifted independently into neutral. The contact stated no warning light was illuminated. The contact stated that an employee from the fast-food restaurant assisted with pushing the vehicle into the parking lot. The vehicle was not drivable. The vehicle was towed to the local dealer while speaking on the phone. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V362000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the power steering assist and traction control warning lights illuminated. The power steering assists then failed. The dealer was made aware of the failure. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included in the recall. The failure mileage was 38,898.

The contact owns a 2016 Ford Fusion. The contact stated that the lug nuts were swollen and were unable to be removed. The vehicle was taken to the local dealer and the contact was informed that there was a defect with the lug nuts. The vehicle was repaired however, the failure recurred. The vehicle was taken to the same dealer for tire rotation and the contact was informed that the lug nuts were swollen. The contact declined the repairs. The manufacturer was notified of the failure and referred the contact to NHTSA but, provided no further assistance. The approximate failure mileage was 44,010.

The contact owns a 2016 Ford Fusion. The contact stated that upon placing the gear shifter into DRIVE, the vehicle began to reverse as the instrument panel showed that the gear was in REVERSE. The contact made multiple attempts to switch the gear shifter until DRIVE appeared on the instrument panel and was able to resume normal driving. The contact then called the dealer and an appointment was scheduled to have the vehicle diagnosed. The manufacturer had been notified of the failure and informed her that the vehicle was not included in NHTSA Campaign Number: 19V362000 (Power Train). The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

I replaced the starter battery after the original battery reached the end of its life. Upon installing the new battery, I had dashboard messages showing “Electric Power Steering Assist failed” And other cascaded systems offline because of no steering. Without the steering assistance, the safety of driving the car is questionable. It is more difficult to steer than a vehicle without power steering. It takes all the strength to turn the wheel, even when the vehicle is moving. This vehicle had been serviced for a previous related recall in which the steering bolts would fail. Perhaps the replacement bolts have also failed. Whatever the root cause, the resultant failure mode has a high severity (lack of steering capability by a normal strength person). This could cause an accident.

When I took my car in for service, I was told that my lug nuts were swollen and had to be replaced.

The contact owns a 2016 Ford Fusion. The contact stated that while she was stopped at a red light, the vehicle temporarily shuddered and stalled. There were no warning lights illuminated. The check engine warning light illuminated. The contact was able to continue to drive the vehicle. The contact also stated that she saw smoke coming out of the exhaust of the vehicle. The vehicle was taken to the dealer who diagnosed that the short block needed to be replaced due to a coolant leak. The manufacturer was notified of the failure and informed the contact that they would assist with the repair of the vehicle. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 70,000.

Purchased a 2016 Ford Fusion SE in July of 2021. First week I had the car the engine didnt crank/start. Took it to the dealership that I bought it from they sent me to their mechanic and was told nothing was wrong with it. Happened the third week of purchase went back to the dealership and was told to use my warranty and to take it to Ford. Took it to Ford and was told it had high resistance in my negative terminal in the battery. (First attempt August 2021) I was charged $400 to get the corrosion clean and put a coat on the terminal for protection. A week later my engine didnt start again. Had this problem for several weeks,one day the engine would start the next it wouldnt. I called Ford and was told to bring it back. (Second attempt Oct 2021) Ford told me they diagnosed the car and didnt find any codes to lead to the problem. Kept telling me the engine was starting when they had it but when i went to pick it up it wouldnt for me. (Third attempt Nov 2021) Went picked my car up from Ford on a Monday morning because it was ready and that they still didnt find anything wrong with it and it was starting up just fine. Leaving from work Monday night engine didnt start had to get it towed again to Ford Tuesday morning. I have called Ford headquarters to file a complaint. Do not purchase a Fusion they are terrible cars and Ford theirselves cant even find out what the issue is with the vehicle.

As with all other ford 2.0l Ecoboost engine. There apparently is a design flaw causing coolant intrusion into the cylinders. Which would require a new engine per Ford.

I have a 2016 Ford Fusion SE 2.0L. Got a P0303 code for a cylinder 3 misfire. The spark plugs and coils were replaced to no resolve. Still getting a P0303 code. Short term fuel trims are good so I dont think its an injector issue. The car began to over heat with out warning about a week after the P0303 code started presenting itself. This is dangerous as the vehicle could catch fire.

When you put it in Reverse you have to pause. If your foot is on the gas is slams into reverse and makes a terrible sound and gives you a jolt! My girlfriend has the same exact car and hers did this as well. But there was a recall on her car and she had it fixed. I looked up recalls on my car 6 months ago and there were about 8 and now there are none. Can't seem to see why!

Defect in engine design allowed coolant to leak into cylinder. There have been recalls on the 1.6L and 2.0L ecoboost engines but not the 1.5L for the same issue. I was advised that his could cause the engine to misfire and overheat possibly causing a fire. A quick search revealed several incremental TSB, 21-2269 is the latest, regarding this issue. This happened with approx 57,000 miles and 5 years 6 months on the car. The only fix was a complete engine swap.

Distorted lug nuts

Engine light came on after car overheated. Took car into local auto service center and was told I had a blown head gasket. I'm filling this complaint due to the numerous other complaints regarding this same issue on the same year make and model of my car. Had I not taken my car to the service center immediately, potential for safety issue could have been high and impacted myself, family, and other individuals driving near me.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at 35 MPH, a message stating that the engine was experiencing high temperatures illuminated on the instrument panel. The contact continued to drive the vehicle since he was approaching his residence. As the contact arrived at his residence, he opened the hood of the vehicle and noticed that there was no engine coolant; however, there was no evident coolant leak. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 52,000.

Trunk is randomly opening on it's own.

The contact’s daughter owns a 2016 Ford Fusion. The contact stated that while her daughter was shifting gears, the shifter cable fractured. The vehicle was towed to an unknown local dealer and diagnosed with a deterioration of the shifter cable. The vehicle was repaired however, the failure recurred several times. The contact stated that zip ties were used to hold the shifter cable in place. The contact stated the failure was related to NHTSA Campaign Number: 18V471000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.

TSB 19-2346 (https://static.nhtsa.gov/odi/tsbs/2019/MC-10169807-0001.pdf) needs to include 2016 models of the Ford Fusion. My wife was starting our 2016 Ford Fusion 2.0l EcoBoost when it started shaking violently in idle. The check engine light began flashing. We had it towed into Ford where they are now quoting us a $10,000 full engine replacement for “coolant in the cylinders.” This is the exact same problem the 2017-19 fusions are experiencing, so I am not sure why the 2016 isn’t on this list.

The contact's wife owns a 2016 Ford Fusion. The contact stated that the front driver’s side door and rear passenger’s side door failed to close and lock securely. The vehicle was taken to the dealer who diagnosed that the door actuators had failed, and the failure was related to NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The dealer also advised the contact that he would be responsible for the cost of the repair because the VIN was not included in the recall. The manufacturer was notified the failure but referred the contact to NHTSA. The vehicle was not repaired. The approximate failure mileage was 117,600.

There was a recall for the bushing on the shifter cable for 2013 - 2016 Fusions with a 2.5L engine under recall number 19S15. My vehicle is a 1.5L engine and this bushing failed Thursday 10/28/2021. I never found the part to see how it failed. My wife tried to put the vehicle into park and heard a noise and the shifter went into park but the transmission did not (due to the cable not being attached). I was able to diagnose the issue after a while. I called the Ford dealer I use and they advised that the recall had been addressed. I later found out that this was not the case as the part was not recalled on my car. I was able to replace the bushing but feel this is a huge issue with all of these bushings. The part number is DG9Z 7K340A and is $1.17.

The contact owns a 2016FORD Fusion. The contact stated while driving approximately 5mph when attempting to put the vehicle into drive the vehicle would not shift gears. The contact stated no warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing shifter cable bushing bearing replaced and was repaired. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 19V362000 (POWER TRAIN) however the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.

Coolant leaking into Engine

The contact's son owns a 2016 Ford Fusion. The contact stated while her son was reversing into a parking spot to park the vehicle, the gear shifter would not move and remained stuck in reverse. The contact did not know whether there was a warning light illuminated. The contact stated that her son was able to move the gear shifter to park, then to drive with assistance. The vehicle was taken to the dealer who diagnosed that the shifter cable bushing had failed and needed to be replaced. The manufacturer was notified of the failure and advised the contact that they could not cover the repair since the VIN was not included in a recall. A case was opened. The vehicle was not repaired. The approximate failure mileage was 65,200.

The car is missing on cylinder #1 and showing signs of a blown head gasket. Car will stall at random times as well. This is car has a the 1.5 ecoboost with a flway in the block design. Ford told me because of the flaw that I would have to purchase a new engine. There is currently a TSB out for this exact reason, yet ford wants me to pay for their mistake.

I have a 2016 Fusion with a 1.5 L EcoBoost, 54,000 miles on it. I am out of warranty by less than a year. My car told me that the engine was overheating while I was driving down the highway. I pulled off the road, and found there was no coolant in the reservoir. I filled the coolant up and kept an eye on it while scheduling a repair appointment. Every time I would drive the car, it would stutter when accelerating, only when it was cold. Once it warmed up it was not an issue. Every time I would also have to refill the coolant. I took the vehicle in, and found out it was misfiring on cylinder 4, and the coolant was leaking into the engine. Since it is out of warranty, it is $3,000 out of pocket. My car could have started on fire, or started smoking from the engine and caused a major accident had this gone on for too long. The misfire of the cylinder did not cause any warning lights to go on in my car. It would throw a code for a little bit, then disappear, it was a soft code not a hard code.

In September 2021 my 2016 Ford Fusion that has a 1.5L Eco boost engine had white smoke emitting from the exhaust. A check engine light came on and a test revealed that the #3 spark plug or ignition coil as bad. I had all spark plugs and ignition coils replaced. The light went off and three days later the check engine light came back on. We took it to Bob Tomes Ford 950 S Central Expy, McKinney, TX 75072. A Service inspection revealed that engine coolant was leaking into the cylinders and could potentially cause engine over heating and possibly a fire. This has been a known problem and numerous Service Bulletins (TECHNICAL SERVICE BULLETIN 1.5L EcoBoost - Low Coolant, White Exhaust Smoke And/Or Illuminated MIL - Built On Or Before 06-Apr-2019 19-2139) have been released on this issue, A compete engine replacement is the only repair option due to the original engine design since 2010 was a defective design which Ford actually recalled in the 1.6L engine but not the 1.5L. Ford Motor Company requires the consumer to bare the cost of repairs. My vehicle warranty was out by 2 months when this problem started at 82,000 miles. There is currently a law suit filed for this issue in U.S District Court for the Eastern District of California, Case # 2-2021cv00468. filed March 15, 2021.

I’m not certain how or when but the hood sensor must be wrong because it always says the hood is open no matter how I close it

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 30mph when the vehicle failed to brake while the brake pedal was depressed. The contact was able to pull over and drive to a local mechanic where it was diagnosed with needing a brake hose replaced. The contact stated no warning lights were illuminated The manufacturer was informed of failure and told the contact that they were unable to assist. The failure mileage was approximately 195,610.

Lug nuts expand in hot climate and cannot be removed by owner. Discount Tire had to remove. I replaced them all, for $55, so there is no future problem.

At times when i put the car in gear & other times when i am actually driving, all of the warning lights & alarms (Rear Park Aid, ABS, Hill Start Assist Not Available, Service Advance Trac, & Stability Control Off), come on all at the same time. When these lights & alarms pop on, the steering gets a little harder, not losing all power steering, but again, the steering is a little harder & i don't think that's a good thing to have happen. Also while driving, the Anti-Lock Break System starts clicking. And sometimes when i start to mash on the break peddle, the peddle kind of drops down a little. Not to the point where it has caused the breaks to lock up, but i'm still not comfortable with that. If you were to do an online search of this problem you will see that several people are complaining about this same problem. I have reported this problem to my Ford Service Center, Southworth Ford in Marion, IN, as early as March of this year & the latest report 10/4/21, but they say they can't find anything wrong right now, but for me to document every time it happens, even after i have tried to show them the videos of this problem stored on my phone. I also contacted the Auto Safety Center, & they were the ones who directed me to you. I wish that i knew how to share the videos that i have with you, but i have not learned how to do that as of yet. Thank you for your time & all that you all do to keep us safe on the road. God Bless you all! Have a Blessed weekend!

Shifter cable link bushing broke. I noticed the problem when I got back into my car, after fueling. The car turned on. But the shifter was really loose and would not shift into drive, or any gear. I searched for the "symptom" online and found there was a recall for the bushing on the shifter link cable issue. I checked the part in my engine compartment and they separated, confirming a break In the link. I happened to be close to an auto parts store so I went and purchased the bushing. After replacing/fixing the issue next to the gas pump, I proceeded to the ford dealership so they could do a proper fix as per the recall. When I arrived at the dealership, they stated my cars VIN# was not part of the recall, which I did not understand why, since the same exact problem for the recall had just happened to my car as the other cars with the same year, model and issue as on the recall. I had the ford dealership fix the problem because I did not want to get into an accident on the road. Since as per the recall the car not being able to shift could cause a real dangerous situation.

Trunk/deck lid pops open at random times. Weather conditions and time of day do not appear to be a factor as to why or when the trunk pops open. When it does happen the release mechanism clicks continuously for ~10 seconds or until you click the lock button on the fob. It will pop open when you begin to drive, up to the point that the car auto locks. This started happening approximately one year ago, September 2020, and lasted for a few weeks and then stopped. It started popping open again in the spring of 2021 and lasted for a few weeks. It has started popping open again in the beginning of September 2021.

DRIVERS SIDE SEAT BELT LOCKS UP, AND CONSTANTLY HAS TROUBLE RETRACTING.

Driving on internet highway at approximate 65 mph, the car shut off. I coasted to the roadside in heavy traffic. after many tries, the car restarted and got off the thruway and drove home. This car has 21907 miles on it. I made an appointment at Gary Crossley Ford in Kansas City, Mo. They told me it was a fuel faulty purge valve, and because the car with 21907 miles on it was out of warranty and would cost $870.00. I have since researched the purge valve and find that it is a pretty common event to shut the car off on crowded highways. This is a serious and dangerous problem. When I called Ford Dearborn to check if there was a recall, I was told it wasn't a problem.

The contact owns a 2016 Ford Fusion. The contact stated while having an oil change performed at an independent mechanic, she was informed that the lug nuts were swollen. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

Water seeping into cylinders causing engine warning light, missing, stalling and lost horsepower. Problem was found upon Dealership doing a pressure test and removing spark plugs to see the issue and confirmed. Water loss was being noticed during oil changes couple years before this incident. Last oil change 1200 miles ago noticed a big loss of water in the reservoir. First warning light appear 2 months ago but cleared a couple days later until this last warning light a week ago with noticeable performance issue.

I'm just wondering how it is even remotely legal to sell a vehicle, whether used or new, with current open recalls. When I purchased my vehicle through Triple J Auto in Guam, they never informed me of any open recalls when I purchased the vehicle. Technically the car was in a used status, but, coming from the Department of Highway SAFETY, it seems preposterous that you would allow any vehicle to be sold with open recalls against the vehicle. I am just looking for any information as to how this could have gone unresolved for over three years, without me just looking up the VIN on a random day. Thank you

The trunk lid randomly pops open on it's own requiring you to stop, get out and close it. It has happened repeatedly both when driving and when the car is parked. It does not seem to happen if all of the doors are locked. When it does happen it obscured the rear view and can create an unsafe situation when you have to stop on the road. It has happened many times over the past year.

Internal coolant leak inside cylinder causing misfire told engine could catch fire

The engine block failed, cracking, causing coolant to leak into the number 3 cylinder. Causing a misfire code. I could hear what sounded like water flowing behind the dash for awhile. Eventually noticed I was a little low on coolant, then ended up using a whole gallon of coolant in about a week. The dipstick also had coolant on it when I checked the oil level. The car has been at the shop since January 23rd, 2021, they tested the head and it was fine. When I noticed it was a serious issue, coolant was blowing out the tail pipes in white clouds. I have a short video of this happening.

I drove the vehicle 2 miles to a nearby shopping center. I came out 15 minutes later and tried to start the car. Immediately flashing on the console was a large yellow wrench, message telling me to stop the vehicle immediately, pull over, errors with steering system, errors with side impact system and various other errors flashed. I tried to put the car in drive and it automatically went back into Accessory mode and flashed the same error messages telling me to stop driving. The steering was locked and unable to steer. Had it towed to the Ford dealer. They let it sit for 4 hours and then called to say they could see no issue as it started just fine. The next day they called and said they saw the issue 3 different times and saw communication errors in the car computer. They cleared the errors and let it sit over the weekend. They called several days later and said they had driven it 25 miles with no errors seen. I do not trust this car as safe on the road. If I had been on the highway, I would have locked up the steering and lost all power. It's not safe to drive until Ford finds the cause. I filed a complaint with Ford headquarters and was given a case number with high priority. The regional service manager is being enlisted to figure this out. I've alerted the sales director that I won't be buying another Ford until we find the problem. I've alerted other dealer executives to get involved.

Stopped at store and placed the vehicle in park. After taking foot off break vehicle rolled forward. Shifter handle was in the park position but the dash indicator showed the vehicle was in neutral. Applied the emergency break to prevent vehicle from rolling further. Attempted to shift through gear selector and back to park but the shifter handle would not move out the park position. The following recall (18S20) has been issued but according to Ford it does not apply to my vehicle. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime. Based on the number of complaints on this sight the recall affects most if not all Ford Fusions. Paid for repairs, but Ford will not reimburse cost. By the way parts totaled $7.64 small price for Ford to pay to protect its customers and the public.

I was driving in the freeway, and then suddenly a red alert message popped in my speedometer saying to stop, and I couldn’t accelerate no more. At the time I was going 70mph and then the message appeared and I could accelerate no more, the car didn’t recognize the pedal. It happened yesterday. I never had that happened to me. I have 74k miles in the car

While driving, my car stalled the for the first time without warning when I was turning into a parking lot (luckily). This was scary because I frequently drive to work using the nearby interstate. Is there a recall for my car??

I can be driving and/or stopped and ABS, stability control and steering wheel indicator lights come on. Once I stop car and turn off for a few seconds and then turn back on, errors go away. Nothing may happen for a week but then the next week it may happen every time I drive. For me, this is a safety issue because once steering wheel has no power it is very, very hard to turn. I am attaching a “vehicle diagnostic report” that shows 2 of 18 systems had errors.

The contact owns a 2016 Ford Fusion. The contact stated while reversing out of a parking space, the contact shifted from reverse to drive and the vehicle did not respond, and the vehicle started to roll backward. The contact depressed the brake pedal and shifted the vehicle into the park. The vehicle continued to roll backward and eventually stopped and would not move. The contact restarted the vehicle and the vehicle failed to move. The contact had the vehicle towed to the local dealer to be inspected. The vehicle was diagnosed, and the contact was informed that the shift cable bushing fractured and caused the shift cable to detach. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

The contact owns a 2016 Ford Fusion. The contact stated that all four lug nuts were swollen. The contact stated while having a tire replacement by a towing company, the driver was made aware that there was an issue with removing the lug nuts. The vehicle was towed to the local dealer and the contact was informed to contact the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was 53,000.

throttle body-wpc part ds7z9e926d The throttle control element failed. Traveling on highway going about 45mph and engine jolted lost power and immediately reduced speed to about 10mph (,if car behind me was close would have ran into the rear of my car ) Car was running very rough -Coasted to side of highway - shut car down and restarted , Car was ok for about a mile - same thing again but was able to make it home very slowly, engine running very rough. Garage replaced throttle control element. Running ok now. Incident was very scary and could have easily caused an accident.

The contact owns a 2016 Ford Fusion. The contact stated that while his daughter was driving at various speeds, the vehicle lost power to the radio, windows, and power steering. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who checked the wiring harness and was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

Vehicle is a Plug In Hybrid, it was left in the garage (first floor of the house) overnight charging the EV battery. Sometime in the night, plugged in, no key in the ignition, the engine started and ran until it ran out of gas (in the garage with the door closed and my son sleeping on the 2nd floor over the garage). We were lucky no one died of carbon monoxide poising. In the morning the 12v engine battery was dead, smelled like it may burned up, my guess is the battery dying confused the computer. The vehicle is out of warranty, taking it to the dealer will cost me $1,000. I'm guessing that replacing the 12V battery will fix it (which is a lot cheaper). I don't plan on ever putting it back in the garage but someone needs to warn everyone else that has one of these!

The contact owns a 2016 Ford Fusion. The contact received notification for NHTSA Campaign Number: 18V471000 (Power Train) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact’s wife experienced a failure while driving into work when she turned into the parking lot, placed the vehicle in park, released her foot off the brake pedal and the vehicle started to rollaway. The contact engaged the parking brake to stop the vehicle from rolling away. The vehicle was not repaired nor diagnosed. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the recall was not related to the failure. The failure mileage was approximately 122,590.

Vehicle is not cooling off

The contact owns a 2016 Ford Fusion. The contact stated that the passenger’s side front door would not securely latch when closed. The vehicle was taken to the dealer and remained at the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and suggested that the contact take the vehicle to a dealer. The contact related the failure to NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The failure mileage was approximately 89,000.

Coolant leaked into engine causing cylinder 2 misfire and is now requiring an 8 thousand dollar repair for the whole engine.

The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime. Recall 18S20 did not apply to my vehicle but my vehicle has the same problem.

My vehicle has suffered the same Transmission Linkage bushing problem as other Ford Fusions that have been recalled to replace the bushing. When I went to the Ford Dealership in Quincy, MA, they informed me that my 2016 Ford Fusion is not on a recall for the defective bushing since it wasn't manufactured in one of the 2 plants listed for the defective bushing recall. This needs to be addressed so that all Ford Fusions no matter where they are assembled are included in the recall. I had a private mechanic charge me to re-attached the linkage to the transmission, only to have the bushing pop off again a day later. Since then, I have re-attached the linkage a dozen times. I finally went to the Ford dealer and bought the new improved bushing and new cover cap.

Backup camera works intermittently. 75% of the time I get a blank screen with a message to contact a dealer for service. 25% of the time it works. I've been to a dealership to get it fixed and they were unable to fix it.

Backup Camera hasn’t worked since the day I bought it and it had only 35,000 miles when I bought it.

The contact owns a 2016 Ford Fusion. The contact stated that while shifting the vehicle into reverse, the back over prevention camera display showed a blank screen. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 47,000.

Rear door will close completely but the latch will not hold the door closed. It reopens when you step away.

Coolant is leaking into one of the cylinders which requires a full engine rebuild.

My climate control does not work Radio volume does not work and windows are locked unfortunately I roll down my windows when this happened and now they’re stuck open this has been occurring off and on I know this is happening to others as well something needs to be done.For all I know my airbags and we’re not working is this malfunction

My fusion has had a rough idle when starting for the past year. I took it in to the mechanic and they said the problem was due to a backfire. They replaced the spark plugs and coils for around $500-$600. About 5 months later, I get e check engine light and a warning that the engine is overheating. Take it to the mechanic, where they figured out that this consistent issue is due to a head gasket leak, where coolant is going into the engine. From doing research, I have noticed that Ford Fusions with an eco boost engine have a poor engine manufacture and that this issue is prevalent in most eco boost engines. The new fix seems to be ranging from $1,200, and I have tried to diagnose this issue multiple times. This isn't easily distinguished by the engine warning, and can run the risk of drivers driving with lower amounts of engine coolant. If the engine overheats it can make the engine catch on fire. Although this did not happen to me yet, it has been months to diagnose this issue, only to find out that it is due to the engine model, and that leaving it untreated can cause serious damage to me and the engine.

Plastic bushing broke off transmission linkage. This cause the car to be unable to change gears. Luckily for us it happened when we parked the car, therefore it was stuck in park and had to be towed to the dealership. If it happened while driving, might have been more dangerous. There is a recall for this, but only for 2.5l engines for some reason. I have the 1.5l engine.

Vehicle overheats. Filled up coolant reservoir twice in one week. Checked coolant, coolant low, no leaks, no water going into the oil, coolant evaporates and causes car to overheat.

Coolant leaking into engine, 5 year old car with only 50K miles. Tons of information online about similar issues around the country but Ford has not acknowledged that it’s a design flaw. Local dealer wants 10K dollars to replace engine.

After backing into the road to leave a driveway I shifted the gear shift down into the drive position but the transmission only shifted to neutral. The car would not shift into drive or reverse and had to be pushed out of the road. With my car in the road I had to get out and wave other vehicles around my vehicle while calling for assistance to get my vehicle out of the road. My attempt to keep other vehicles from hitting my car, or hitting me while it was unable to be driven off the road to safety. After getting my car to a Ford dealership I was informed that a bushing had deteriorated on the shifter cable causing it to detach from the transmission. When I look this problem up online it says there is a recall for Ford Fusions manufactured at the Hermosillo plant between Feb. 9, 2012 and April 4, 2016. My car was manufactured at the Hermosillo plant in January of 2016 but my VIN is not included in this recall. I called Ford customer service, but all they can say is my car isn't included in the recall and they are unwilling or unable to provide with the the details that would exclude my vehicle. I would like to file this as a complaint that this vehicle should be covered under the recall and requests the specifics of the recall so that I might understand why my vehicle is not included. It is the right year, make, model... made at the assembly plant included and has the very specific problem for which the vehicles were recalled.

The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was in park and idling, the contact shifted the gear shifter into reverse however, the vehicle failed to respond. The contact shifted the vehicle into PARK when the vehicle started rolling backward. The parking brakes were activated to stop the vehicle. The contact inspected the vehicle and became aware that the shifter cable had detached. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 77,000.

The transmission shifter bushing is made of plastic, degraded and broke off. Please look at other Ford Fusion trims from 2013-2016. Ford posted this as a recall for some trims but for some reason not for my vin but it’s the same crap design.

The contact owns a 2016 Ford Fusion. The contact stated that after purchasing the vehicle, he was unable to link his phone to the vehicle’s computer module without warning. While researching the issue, the contact discovered a manufacturer’s recall for similar vehicles regarding the failure. The dealer was contacted about the failure and was informed that they were unable to assist him. The contact was referred to the manufacturer. Once the manufacturer was notified of the issue, the contact was informed that there would be no assistance because the Vin was not included in the recall. The contact was given a case number and was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 20,000.

We purchased a used 2016 Ford Fusion with about 11,000 miles on it. Within the first 2 weeks we started having issues. These issues have been going on for several years with no fix from Ford. The issues involve the dash not working, no heat, AC, no power steering, no break lights, no headlights, no turn signals. We go to start the car and the main screen never turns on. Basically we have the ability to use the gas and brake and nothing else. We’ve had the car back to the dealership multiple times. Each time they’ve hooked the computer up to the car they’ve said it throws so many codes they don’t know where to start. They wipe the codes, give us the car back and say if it does it agin bring it back. Well we did just that and the usual process repeated. They told us today they couldn’t fix what was wrong unless the problem happened while they’re driving it. 2 times now I’ve narrowly avoided an accident because of the cars electrical system dying while driving it. This car is unsafe to drive as this happens randomly. Ford has been less than helpful at resolving this issue since we’ve bought the car. We’ve got several warranties on this car and it seems to be all for nothing. We also have video and picture proof of these incidents. Ford refuses to look at them stating they need the vehicle to do it while they’re driving it after the massive amounts of codes are cleared.

Gear shift not working t

The contact owns a 2016 Ford Fusion. The contact stated that the factory lug nuts were swollen and difficult to remove the tires when needed. The contact had not spoken with a dealer nor a certified mechanic. The contact intended on replacing the lug nuts replaced with a better-recommended type. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 67,490.

The contact owns a 2016 Ford Fusion. The contact stated while driving 25 MPH, the electrical system malfunctioned causing the instrument panel to become inoperable. There were several unknown warning lights illuminated. The vehicle was taken to the dealer to be diagnosed; however, the dealer was unable to diagnose the vehicle. The failure recurred and the vehicle was taken to the independent mechanic who was unable to diagnose the vehicle as well. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 52,000.

Ford made defective wheel lug nuts. I noticed a nail in my tire & decided to get a new set of tires. The tire shop could not remove the tires because the lug nuts were swollen. Depending on where I am this could be safety issue. I called Ford customer care 3 times (2 hang ups by their reps) and a local dealer. All of them could could care less about the defect.

the shifter cable comes off. Now it's permanently broken off. Why is Ford using a cheap plastic bushing that degrades rather quickly? I was sitting in a local restaurant's drive-thru line, I put my car in park so the torque converter is not actually spinning while the car is idling still. When the line moves up, I place the car in drive and I get no movement. I pop my hood in the middle of a busy drive-thru line only to see my transmission cable is no longer connected to the transmission itself to even move.,

2016 FORD FUSION. CONSUMER WRITES IN REGARDS TO AN ISSUE WITH THE BODY CONTROL MODULE. THE CONSUMER STATED IN 80 DEGREE WEATHER THE WINDOWS WOULD NOT ROLL DOWN AND THE A/C WAS INOPERABLE. ON SEPARATE OCCASIONS THE RADIO BECAME INOPERABLE, THE DISPLAY SCREEN WENT BLACK, THE DOOR LOCKS FAIL, AND THE HEATING/DEFROST/COOLING SYSTEM FAIL.

The contact owns a 2016 Ford Fusion. The contact stated while shifting the vehicle into park, the gear shift indicator indicated that the vehicle was in neutral. The vehicle rolled backwards. The contact also stated that the shifter would cease not allowing the contact to change gears. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V362000 (Power train). The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.

Passenger door is not latching. The latch mechanism is loose and will not hold the door close. The problem has not been inspected by the dealer. The problem is observed on other Ford Fusions of similar year but my car is not on the recall list.

The infotainment computer in the dashboard stopped working. When the car is turned on, the computer restarts itself several times before finally shutting down. This is a safety concern because the backup camera no longer functions.

The bushing that attaches the shifter cable degraded and detached from the transmission. We were driving to our vacation rental (4.5 hours away from home at this point) and we went to put the car in park to get gas. The gear was in Park, but the car read it was still in Drive. We had to use Emergency Brake to keep it in place. We were stranded for almost 2 hours as dealerships and rentals were closed. A body shop owner happened to pull in front of us and helped us temporarily fix it. There was a recall for 2.5 liter engine for this issue in 2019 so my car was not covered. However, the EXACT same issue occurred. There were no warning signs whatsoever prior to failure.

The contact owns a 2016 Ford Fusion. The contact stated while turning on the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that there was a misfire detected in cylinder # 1. the check engine warning light was reset. The independent mechanic suggested that the vehicle be driven for a couple of miles to see if the check engine warning light would reappear. During the drive, the contact noticed that there was white smoke coming from the exhaust pipe and an overheat alert message appeared on the display. The contact researched online and saw that there was a technical service bulletin related to the failure and had the vehicle towed back to the same independent mechanic. The vehicle was diagnosed and the contact was informed that the long block was cracked and the engine needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 61,907.

Gear shift was placed in park. Car stayed in reverse, reverse showing on dash as well. Could not fully turn car off. Red shift lever under the console did nothing. The bushing/ball is completely missing from the shift linkage. Has not been inspected by "authorized" repair center. Husband was able to see the problem and manually shift it into drive to get it home. Ford has informed me this vehicle does not have the same problems as the others recalled, yet it IS the exact same issue.

Canister purge valve malfunction. I had trouble starting my car a couple of times and it would randomly stall out. But after getting gas this last time, I noticed a humming/grinding sound coming from the gas tank. When stopped at a red light (in rush hour traffic) the car stalled completely and wouldn't start. Had to wait a few seconds and try starting again and again, when it finally started again the noise was still there. I called a friend and we ran diagnostics on it and it returned the error of the canister purge valve malfunction. This has been a recall on other Ford cars in the past but not showing on my VIN....

I bought my 2016 Fusion two years ago with 75,000 Miles on the odometer. The first day it went into fail safe mode while in the passing lane. I had no engine power and had to pull over in traffic. Code P2111 Throttle body stuck open. I cleaned the throttle body and maf sensor with a $10 two pack of spray cleaner. My car now with 110,000 miles just did the same thing yesterday 5/17/21 while in traffic code P2111. I cleaned the throttle body again even though it didn't look dirty compared to the first time. My car shut down three times today while in traffic. Each time I had to pull over with no power shut off the car and restart the engine. I will replace the throttle body but believe this is very serious defect and should have never happened at 75,000 miles or even at 110,000. Very dangerous and scary to drive far from home knowing how much it would cost to be towed and have to pay a shop to repair. Kind regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

My driver side door will not close. I noticed this when I tried to shut the door and it just bounced open. No Warning! I do not feel safe driving around, knowing my door can open and have myself flung from the vehicle. Same issue as the 20V177000 recall but somehow my car is not under this recall. I purchased this car in New Hampshire but have lived in Arizona since 2017.I see this recall is due to high temperatures and know this is the issue as I take care to never slam my doors. I’ll be taking it to Jim Click Ford dealership for repairs ASAP but I hope to be reimbursed for this in the coming months.

AT APPROXIMATELY 125000 MILES, THE VEHICLE DISPLAYED THE CHECK ENGINE LIGHT AND WAS EXPERIENCING DIFFICULTY RESTARTING AFTER REFUELING. LOCAL AUTO PARTS STORE CODE READER DISPLAYED ETC P1450. ONLINE RESEARCH POINTED TO A FAULTY CANNISTER PURGE VALVE. THIS FAULT AND ACCOMPANYING SYMPTOMS WERE OUTLINED IN RECALL # 18S32. THIS RECALL IS NOT CURRENTLY APPLICABLE TO MY VIN. DIAGNOSIS PERFORMED BY SANDERS FORD IN SWANSBORO, NC CONFIRMED FAULTY PURGE VALVE.

MY 2016 FORD FUSION HAS A COOLANT IS LEAKING IN THE CYLINDER DUE TO HEAD GASKET CAUSING MISS FIRING, OVERHEATING AND SPUTTERING. DRIVING DOWN THE HIGHWAY WHEN THE OVERHEATING LIGHT CAME ON CAUSING ME TO PULL OVER TO LET ENGINE COOL DOWN TO PULL OFF ONTO A EXIT. ONLY HAS 120K MILES.

129K MILES. TRANSMISSION SLIPPING OUT OF GEAR AT 70 +/- MPH. PULLED INTO GAS STATION, ALLOWED TO COOL FOR 1HR. TRANSMISSION WOULD ENGAGE MOMENTARILY, THEN SLIP OUT OF GEAR AND NOT GO INTO GEAR AGAIN WITHOUT SHUTTING DOWN VEHICLE, RESTART, SHIFT TO D, REPEAT. SEEMS TO HOLD AT LOW SPEED SO LONG AS THERE IS A CONSTANT LOAD ON THE TRANSMISSION. UNSAFE TO REPLICATE AT SPEED. VEHICLE NOT LISTED IN RECALL 18S32 FOR EVAP PURGE VALVE, BUT SHOWED SIMILAR SYMPTOMS STARTING AROUND 126K MILES. VEHICLE SCHEDULED FOR SERVICE FOR PURGE VALVE PRIOR TO TRANSMISSION ISSUE. MAINTENACE NOT COMPLETED YET.

THE CAR CONTINUOUSLY OVERHEATS NO MATTER WHAT I REPLACE IN THE CAR.

I DROVE SLOWLY UP TO AN ATM MACHINE IN A HEAVILY TRAFFICKED PARKING LOT, PUT THE VEHICLE IN PARK AND TOOK MY FOOT OFF OF THE BRAKE TO BEGIN A BANKING TRANSACTION, THE VEHICLE BEGAN TO ROLL BACKWARDS, THE INSTRUMENT PANELS WAS READING "REVERSE", THE PHYSICAL SHIFTER WAS IN PARK BUT THE VEHICLE WAS ROLLING AS THOUGH IN NEUTRAL. I HIT THE BRAKE WHICH ENGAGED EVENTUALLY BUT IT WAS DIFFICULT TO APPLY. THE SHIFTER WAS LOCKED IN POSITION AND COULD NOT BE MOVED. I LET THE VEHICLE COAST TO A CLOSE BY PARKING SPOT AND THEN APPLIED THE EMERGENCY BRAKE, WHICH WORKED FINE. I ATTEMPTED TO SHIFT THE CAR FROM NEUTRAL TO PARK SO I COULD SHUT THE VEHICLE OFF BUT I COULD NOT. EVENTUALLY, THE VEHICLE BATTERY DIED FROM AUXILLIARY POWER BEING ON SO LONG WITHOUT ANY WAY TO TURN THE VEHICLE OFF. IT WAS TOWED TO THE NEAREST DEALERSHIP. THERE IS A KNOWN RECALL FOR THE SAME YEAR, MAKE AND MODEL OF THIS VEHICLE FOR THIS PARTICULAR ISSUE, 18V471, BUT MY PARTICULAR VIN IS NOT INCLUDED SOMEHOW.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE STATIONARY, AFTER THE VEHICLE WAS SHIFTED INTO PARK HOWEVER, THE VEHICLE STARTED TO ROLL AWAY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO GENE MESSER FORD LUBBOCK (6000 19TH ST, LUBBOCK, TX 79407, (806) 793-2727) WHERE IT WAS DIAGNOSED WITH NEEDING SHIFTER CABLE TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

I OWN A 2016 FORD FUSION SE AND MY TRUNK CONSTANTLY OPENS BY ITSELF WHILE DRIVING DOWN THE ROAD OR PARKED I CAN BE 20 MI AWAY FROM IT AND I COME BACK AND THE TRUNK IS OPENED. SO OBVIOUSLY IT HAS NOTHING TO DO WITH ME ACCIDENTALLY HITTING THE BUTTON. IT HAS STARTED 4/1/21 AND CONTINUES TO OPEN.

HELLO, I HAVE A 2016 FORD FUSION. I BOUGHT IT IN 2019 FROM A BIG LOCAL CAR DEALER. I BROUGHT IT IN TO A FORD DEALER ON 4/16 FOR ROUTINE SERVICE. THE SERVICE PERSON CALLED ME AFTER I DROPPED OFF THE CAR TO TELL ME THAT MY FUSION HAS "SWOLLEN LUG NUTS" AND IT WOULD COST ME $164 FOR ALL NEW LUG NUTS AND LABOR COSTS. I HAD NO REAL CHOICE AND HAD TO PAY. SUBSEQUENTLY I HAVE DONE SOME RESEARCH AND HAVE FOUND THAT "SWOLLEN LUG NUTS" HAVE BEEN A MAJOR PROBLEM FOR SOME FORD OWNERS LIKE ME. FOR SOME UNKNOWN REASON TO ME MY FORD DEALER SAID THERE HAS NOT BEEN A RECALL EVEN THOUGH THIS IS A COMMON ISSUE FOR THEIR CUSTOMERS. THANKFULLY I WAS AT THE FORD DEALER FOR ROUTINE SERVICE RATHER THAN HAVING A FLAT TIRE ON AN INTERSTATE. I CONTACTED FORD AND ESSENTIALLY I WAS TOLD TO SAVE THE RECEIPT IF THERE EVER IS A RECALL AND THAT WOULD EMAIL FORD ENGINEERS OF MY ISSUE. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE. CAN YOU HELP? THANK YOU

I'VE HAD THE CAR FOR ABOUT 8 MONTHS NOW. FIRST THE SEATS STOPPED MOVING BACK AND FORTH. NO WARRANTY ON THE CAR SO TOOK IT TO MY LOCAL FORD AND THEY SAID IT WAS OFF ITS TRACK. A MONTH LATER THE SAME PROBLEM OCCURRED AND THEY SAID MY SEAT STOPPED SENDING COMMANDS TO THE COMPUTER. NOW THREE MONTHS LATER MY CAR RANDOMLY STARTED MAKING A LOUD RATTLING NOISE. GOT LOUDER EVERY TIME I STARTED THE CAR. SO ONCE AGAIN TOOK IT TO MY NEARBY FORD. THEY CHECKED IT OUT AND SAID MY FLEX PLATE HAS CRACKED ALL AROUND AND THAT IT WOULD BE A $1600 REPAIR. THIS CAR IS STILL FAIRLY NEW. LOOKED INTO IT AND IT SEEMS A LOT OF PEOPLE ARE HAVING THE SAME EXPERIENCE AND FORD IS AWARE OF THE MALFUNCTION AFTER MANY COMPLAINTS BUT STILL HAS NOT MADE IT A RECALL. VERY UPSETTING THAT I WILL BE WITHOUT A CAR FOR A WEEK AND HAVE TO PAY $1600 JUST TO GET IT FIXED WHEN IT SEEMS TO BE A MASS PROBLEM. TOOK IT TO A OUTSIDE SHOP AND THEY SAID THEY'VE HEARD ABOUT THE PROBLEM BEFORE AND IT'S MORE THAN JUST THE FLEXPLATE BUT THERE'S NO ONE AROUND THAT CAN DO THE JOB.

MY 2016 FORD FUSION HAS APPROXIMATELY 53,000 MILES ON IT AND THREW THREE CHECK ENGINE LIGHTS IN THE TIME SINCE I PURCHASED IT (WITH ABOUT 18K ON IT). I TOOK IT IN IMMEDIATELY EVERY TIME. ON THE THIRD TIME I WAS TOLD THERE WAS COOLANT LEAKING INTO THE BLOCK AND IT WOULD NEED A NEW ENGINE. IT WAS 2WEEKS PAST WARRANTY. I HAVE RESEARCHED, DESPITE KNOWING NOTHING ABOUT ENGINES, AND FOUND THAT THIS APPEARS TO BE COMMON. FORD REFUSED TO PAY FOR THE WHOLE REPLACEMENT. THEY ARE NOW SAYING MY TURBO CHARGER IS BAD AND I AM OUT FOR 3600?? IT HAS BEEN IN THE SHOP FOR TWO WEEKS... DEALER SHOP AT WHICH I BOUGHT IT AND I AM VERY FRUSTRATED.

MY CAR STEERING WHEEL IS VERY TIGHT AND I'M WONDERING WHAT COULD IT BE IF I FIXED EVERYTHING

THE TRUNK RANDOMLY OPENS ON ITS OWN. IT HAPPENS WHILE THE CAR IS DRIVING DOWN ANY SORT OF ROAD OR DRIVEWAY, PARKED AND RUNNING, OR OFF ALTOGETHER. WHEN I GET OUT TO SHUT THE TRUNK SOMETIMES IT STAYS SHUT AND SOMETIMES IT WILL REPEATEDLY OPEN THE TRUNK 4 OR 5 MORE TIMES BEFORE I CAN EVEN GET BACK IN THE CAR. I FEEL THIS IS VERY UNSAFE, ESPECIALLY AS I AM A SMALL CURRENTLY PREGNANT FEMALE TO HAVE TO KEEP EXITING MY CAR TO SHUT MY TRUNK REPEATEDLY. THIS HAS BEEN GOING ON FOR THE LAST YEAR. I GOT ONLINE AND READ SEVERAL FORUMS OF OTHER PEOPLE WITH MY CAR COMPLAINING OF THE SAME ISSUE. RECENTLY, I HAVE GONE TO MY CAR TO LEAVE AND FOUND IT COMPLETELY DEAD, AS IN IT WILL NOT UNLOCK, OR START. I ENDED UP REPLACING THE BATTERY THINKING THAT MY BE IT. HARDLY A MONTH LATER, THE SAME THING HAPPENED AGAIN. I WAS ABLE TO CALL A FORD DEALERSHIP AND DISCUSS THE PROBLEM ALONG WITH THE TRUNK OPENING ISSUE. I CHARGED THE BATTERY AND BROUGHT IT TO THE DEALERSHIP. AFTER THEY RAN DIAGNOSTICS AND WITNESSED THE TRUNK OPENING RANDOMLY THEY FOUND THAT THE TRUNK SWITCH WAS FAULTY WHICH CAUSED THE CARS COMPUTER TO BE ON EVEN WHILE THE VEHICLE WAS OFF WHICH DRAINED THE BATTERY. THEY REPLACED THE TRUNK SWITCH ON THE TRUNK LID. I ASKED IF THE PART WAS CORRODED OR DAMAGED OR WHAT CAUSED IT TO HAPPEN AND THEY SAID IT LOOKED FINE, IT WAS NOT DAMAGED ON THE EXTERIOR AND EVERYTHING WAS SEALED AS IT SHOULD BE INSIDE. I STATED THAT I USED MY TRUNK LESS THAN THE AVERAGE PERSON, ESPECIALLY LATELY AS I'VE BEEN AFRAID TO USE IT. KNOWING IT WAS A 2016 MODEL, I ASKED IF THE PART WAS OLD OR WORN THAT IT SHOULD NEED REPLACED ALREADY AND THE DEALERSHIP STATED NO. THEY STATED THAT THE PART WAS FAULTY AND THAT I HAD NOT CAUSED IT IN ANY WAY. I ENDED UP HAVING TO PAY $309.04 FOR THIS PART TO BE REPLACED WHICH MAKES ME NOT HAPPY SINCE IT SOUNDS LIKE THIS SHOULD BE A PART ON A RECALL NOTICE FROM FORD.

CAR BEGAN RUNNING HOT WHILE ON INTERSTATE AND IMMEDIATELY SLOWED TO 40MPH IN 70MPH ZONE. BARELY MADE IT OFF INTERSTATE WITHOUT BEING HIT. AFTER WAITING FOR OVER AN HOUR AND FILLING WITH WATER I WAS ABLE TO MAKE IT HOME BEFORE IT RAN HOT AGAIN. CODES P1299 AND P0303 ARE SHOWING. WHEN I CALLED FORD I WAS TOLD THEY HAVE HAD TO FIX HUNDREDS OF CARS WITH THE SAME PROBLEM WHICH IS INTERNAL COOLANT LOSS, OVERHEATING, AND MISFIRE OF CYLINDER #3. THIS COSTS THOUSANDS OF DOLLARS I WAS TOLD. I JUST FIXED A FAULTY PURGE SOLENOID AND CAN'T AFFORD TO PAY THOUSANDS MORE ON THINGS FORD SHOULD HAVE RECALLED!

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST WITH UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROADWAY, WAITING APPROXIMATELY TEN MINUTES AND RESTARTED THE VEHICLE. THE VEHICLE RESTARTED AND TEMPORARILY RESUMED NORMAL DRIVING BEFORE THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

RECENTLY, BOTH OF THE FRONT HEATED AND COOLED SEATS ON MY FORD FUSION STOPPED WORKING. I WENT TO MY LOCAL FORD DEALER, WHERE I PURCHASED THE CAR, TO HAVE THEM LOOK AT IT. THEY EXPLAINED TO ME THAT THE BURNT CONNECTOR IS DUE TO A FAILURE OF THE SCME MODULE AND THAT BOTH THE CONNECTOR AND SCME WOULD HAVE TO BE REPLACED AT A COST OF $596.11. I EXPLAINED TO THEM THAT I DON'T BELIEVE THE MODULE IS FAILED, AND THAT REGARDLESS, A MODULE FAILURE SHOULD NEVER RESULT IN A CONNECTOR BURNING AS ALL THIS CIRCUITRY SHOULD BE FUSE PROTECTED AGAINST OVERCURRENT WITHOUT BURNING. I TOLD THEM THAT I BELIEVED THE MODULE APPEARS TO BE FAILED ON THEIR DIAGNOSTICS SYSTEM BECAUSE THE GROUND TO THE MODULE HAS MELTED AND HAS THUS BECOME DISCONNECTED. I COMPLETED SOME INVESTIGATION AND THE FAILURE APPEARS TO BE RELATED TO INSUFFICIENT GROUNDING TO THE SCME MODULE (SEAT CLIMATE CONTROL MODULE) UNDER THE PASSENGER SEAT THAT RESULTS IN OVERCURRENT TO A GROUND PIN TO THE SCME, WHICH RESULTS IN THE CONNECTOR MELTING AND BECOMING DISCONNECTED FROM THE SCME. I AM CONCERNED DUE TO FIRE RISK IN THE PASSENGER COMPARTMENT AS WELL AS ANY IMPACT THIS FAILURE MAY HAVE ON THE SEAT AIRBAGS. I WAS ABLE TO FIX THE PROBLEM MYSELF BY REPLACING THE CONNECTOR AND ADDING A SECOND GROUND WIRE TO THE SCME TO PROVIDE PROPER GROUNDING. ATTACHED IS A PICTURE OF THE MELTED WIRE HARNESS CONNECTOR ON MY CAR.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STARTED OVERHEATING WITH THE HIGH-TEMPERATURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AND INFORMED THE CONTACT THAT THE CYLINDER HEAD WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO A SECOND INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

HACE 2 AOS COMPRE UN FORD FUSIN 2016 CON 34,000 MILLAS DEL DEALER. EL AO PASADO MI FORD FUSIN SE ME APAG CUANDO ESTABA ESPERANDO LA LUZ VERDAD PARA AVANZAR, GRACIAS A DIOS A LOS TRES INTENTOS ARRANCO. DESPUS ESO LO LLEVE A UN MECNICO PERSONAL Y ME DIJO QUE ERAN LOS INYECTORES (267$) TAMBIN EN ESE TIEMPO ARREGLO LAS BUJAS PORQUE ESTABAN DESGASTADAS FUE RARO PORQUE YO APENAS TENA UN AO CON EL CARRO ENTONCES LO ARREGLO Y QUED BIEN. HOY EN DA EL CARRO EMPEZ A HACER LO MISMO DEL AO PASADO PERO AHORA COMO TENA 4 RECALLS PARA ARREGLAR LO LLEVE AL FORD PARA QUE ELLOS COMPUSIERAN LOS RECALLS Y DE PASO CHECARAN QUE ES LO QUE TIENE MI CARRO, EN FIN ME LLAMARON DE FORD PARA DECIRME QUE EL COSTO PARA ARREGLARLO ES DE 9000$ QUE PORQUE OCUPA MOTOR NUEVO Y YO AN ESTOY PAGANDO MI CARRO. PIENSO QUE EL CARRO ME LO VENDIERON DEFECTUOSO Y YO NO SE QUE HACER PORQUE NO QUIERO AFECTAR MI CRDITO SI DEJO DE PAGAR.

WHENEVER I UNLOCK MY VEHICLE THE TRUNK OPENS. SOMETIMES IT OPENS WHILE DRIVING.

THE ACCESSORY PROTOCOL INTERFACE MODULE (APIM) FAILS AFTER A FEW YEARS, LEAVING THE CAR PHONE INOPERABLE ON THE SYNC SYSTEM, FORCING THE USER TO MANUALLY DIAL AND PLACE CALLS ON THEIR CELL PHONE WHILE DRIVING, WHICH HAS BECOME ILLEGAL IN MANY STATES AS IT TAKES THE DRIVERS EYES OFF THE ROAD FOR PERIODS AT A TIME. THE FORD FUSION ALSO HAS ISSUES WITH LEAKAGE IN THE TRUNK. I WAS UNDER THE ASSUMPTION THAT I WAS THE ONLY ONE, UNTIL SEARCHING THE INTERNET TO FIND THAT VARIOUS FUSION OWNERS HAVE EXPERIENCED THE SAME ISSUE. I BELIEVE THIS IS A SAFETY ISSUE, BECAUSE IT MAY START TO AFFECT THE LIGHTS IN THE TRUNK OR ANY OTHER ELECTRICAL SYSTEMS THAT RUN THROUGH IT, START TO RUST AREAS IN THE TRUNK, AND CAUSE MOLD IF NOT PROPERLY DRIED IMMEDIATELY.

I WAS INFORMED I HAVE A RECALL ON THE STEERING BOLTS ON MY 2016 FORD FUSION. I ASKED THE DEALERSHIP SEVERAL TIMES TO FIX THE RECALL. I PURCHASED THE VEHICLE AT FORD VIST, OXNARD, CALIFORNIA. I HAVE PURCHASED A NEW VEHICLE FROM THEM SINCE. THEY HAVE TOLD ME THAT I DO NOT NEED TO DO THE RECALL. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY AND I.

THE AIRBAG COMES ON WHEN CAR IS STARTED AND STAYS ON. EVEN WHILE DRIVING.

I WAS DRIVING ON THE HIGHWAY STRAIGHT WITH CRUISE CONTROL SET AND SUDDENLY IT FELT LIKE I HIT A HUGE POTHOLE, BUT I DIDNT. SHORTLY AFTER 4 DASH LIGHTS CAME ON WHICH ARE THE ABS, TRACTION CONTROL, TRACTION CONTROL OFF, AND TIRE PRESSURE MONITOR FAULT. STEERING IS HARDER AND BRAKES DO NOT WORK SOMETIMES. THE CODE, WHEN HOOKED UP COMES BACK AS ABS MODULE SYSTEM. ALSO AFTER THIS INCIDENT THE BLUETOOTH IN THE CAR DISCONNECTS RANDOMLY ABOUT EVERY 3 DAYS. I HAVE TO UNHOOK THE BATTERY TO REST IT TO BE ABLE TO USE THE BLUETOOTH FUNCTION AGAIN.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH WITH THE REAR WINDOWS LOWERED, THE REAR OF VEHICLE WAS SHAKING VIOLENTLY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

RADIATOR FLUID IS LEAKING INTO CYLINDERS. CAR OVERHEATS IF YOU DONT KEEP REFILLING COOLANT.

I WAS GETTING READY TO LEAVE TO WORK MY CAR HAS BEEN PARKED OUTSIDE MY HOUSE I GOT IN TRIED STARTING IT AND DONT WANT TO TURN ON I TOOK IT TO AUTOZONE TO HAVE BATTERY CHECKED AND BATTERY IS GOOD IT WILL START IF I GET A JUMP I CALLED MY MECHANIC AND HE SAYS IT COULD BE MY ALTERNATOR I DONT SEE HOW I BARLEY GOT THE CAR I SEEN THAT THERE WAS SOME ISSUES WITH THE ALTERNATOR ON MY CAR

I PURCHASED THIS IN GOOD CONDITION FROM INDEPENDENT DEALER. LESS THAN A YEAR LATER, ENGINE LIGHT CAME ON AND IT WAS ATTRIBUTED TO EVAP CANISTER. GOT THAT REPLACED, ENGINE LIGHT STAYED OFF FOR 4 MONTHS. LIGHT RETURNED AND MECHANIC ASSESSED FLUID LEAK INTO CYLINDERS 2 AND 3, REPLACED SPARK PLUGS. LIGHT WAS OFF FOR A DAY, RETURNED WHILE DRIVING AND NOW WE ARE FACED WITH REPLACING THE ENGINE. LESS THAN 100K ON THE ENGINE, THIS IS THEFT.

WHEN I BROUGHT THE CAR IN TO HAVE NEW TIRES INSTALLED, I WAS INFORMED THAT THE LUG NUTS WERE SWOLLEN DUE TO A DESIGN FLAW AND COULD NOT BE USED. I HAD TO PURCHASE NEW LUG NUTS BEFORE THE TIRES COULD BE INSTALLED. I WAS TOLD THAT THE LUG NUTS COULD NOT BE PUT BACK ON THE CAR BECAUSE IT WOULD CAUSE A SAFETY ISSUE, AS THE TOOL USED TO REMOVE THEM WOULD NOT FIT IN THE CASE OF A FLAT TIRE OR THE CAP MAY COME LOOSE AND CAUSE THE LUG NUT TO BECOME LOOSE AND CAUSE THE TIRE TO FALL OFF THE VEHICLE.

CAR DOES NOT MOVE IN SELECTED GEAR. FIRST INCIDENT: THE CAR WAS PUT INTO DRIVE BUT THE CAR MOVED IN REVERSE. IT WAS TAKEN TO A FORD DEALERSHIP FOR RECALL 19S16 WHICH DESCRIBES EXACTLY THESE SYMPTOMS. SHORTLY AFTER THE RECALL SERVICE, THE SECOND INCIDENT: CAR WAS PUT INTO PARK BUT MOVED IN REVERSE AND HIT ANOTHER CAR. IT WAS RETURNED TO THE FORD DEALERSHIP AGAIN AND THEY REPORTED BACK THAT NOTHING WAS WRONG WITH THE CAR. THE RECALL PROCEDURE CLEARLY DID NOT RESOLVE THE ISSUE. AND TO MAKE MATTERS WORSE THE DEALERSHIP SUBURBAN FORD OF WATERFORD MI IS CHARGING ME FOR THE DIAGNOSTIC.

WHEN TRAVELING ON THE FREEWAY AT 60MPH AND I TAKE MY FOOT OFF THE ACCELERATOR THE TRANSMISSION DOES NOT DOWN SHIFT OR SLOW DOWN. A STRANGE SOUND CAN BE HEARD UNTIL I PRESS ON THE BRAKES. THE REAR PASSENGER SEAT BELT DOES NOT RETRACT SOMETIMES.. THERE IS A STRANGE SOUND WHEN TURNING THE STEERING WHEEL.

CAR WILL NOT SHIFT GEAR. SHIFTER IS IN PARK BUT CAR IS IN REVERSE.

FEBRUARY 19TH, 2021 (FRIDAY) WHEN THE VEHICLE WAS PARKED THE DASH LIGHTS FOR CHECK ENGINE, STABILITY CONTROL, EMERGENCY BRAKE, AIRBAG LIGHT, ADVANCE TRACK AND STEERING ASSIST FAULT BECAME ILLUMINATED. WHEN THE LIGHTS CAME ON, THE DRIVER WAS UNABLE TO USE TURN SIGNALS AND STEERING BECAME STIFF. THE DRIVER TURNED OFF THE VEHICLE AND TURNED IT BACK ON, THE LIGHTS WERE NO LONGER ILLUMINATED AND WAS ABLE TO DRIVE HOME (20 MILES) WITHOUT FURTHER INCIDENT. THE FOLLOWING DAY (SATURDAY) THE DRIVER WAS DRIVING AT 70MPH ON THE HIGH WAY WHEN THE LIGHTS CAME ON AGAIN. THEY IMMEDIATELY EXITED THE HIGHWAY (THIS IS WHEN IT WAS LEARNED THAT THE TURN SIGNALS WOULD NOT WORK). THE DRIVER AGAIN TURNED OFF AND TURNED BACK ON THE VEHICLE. THE DRIVER DROVE THE VEHICLE ANOTHER 50 MILES WITHOUT INCIDENT AND SCHEDULED A SERVICE APPOINTMENT WITH THE FORD DEALER. SUNDAY, WHILE THE VEHICLE WAS IN OPERATION ON THE HIGHWAY AT 70MPH, THE VEHICLE LIGHTS AGAIN CAME ON. THE DRIVER EXITED THE HIGHWAY AND POWERED OFF/ON THE VEHICLE AGAIN. AND WAS ABLE TO COMPLETE THEIR TRIP WITHOUT FURTHER INCIDENT. THE VEHICLE WAS NOT OPERATED AGAIN UNTIL TUESDAY, FEB 23RD WHEN IT WAS BROUGHT TO THE DEALER (5 MILE TRIP AT 40MPH). NO LIGHTS WERE ILLUMINATED WHEN BROUGHT TO THE DEALER FOR SERVICE APPOINTMENT. THE VEHICLE WAS TAKEN TO BEECHMONT FORD, CINCINNATI OH FOR ASSESSMENT AND REPAIR. IT WAS FOUND THAT THE RACK ASSEMBLY NEEDED TO BE REPLACED. THE OWNER HAD THE VEHICLE LESS THAN 3 MONTHS AND PURCHASED FROM THIS DEALER. CURRENT MILEAGE IS 45K

I WAS PULLING OUT ACROSS TWO LANES OF TRAFFIC ON A FLAT CITY STREET GOING APPROXIMATELY 15 MPH, AND AS I WAS HOLDING THE WHEEL, MAINTAINING MY DRIVE LINE, THE STEERING DROPPED OUT AND I WAS ROTATING THE WHEEL LEFT AND RIGHT DESPERATE FOR THE STEERING WHEEL TO GRAB CONTROL AGAIN. IT FINALLY REGAINED SOME CONTROL BUT THE STEERING IS NOT CONSISTENT, IT DOESNT SEEM LIKE, ITS IN CONSTANT CONTROL OF THE VEHICLE, ALMOST LIKE ITS SHORTING OUT.

MY TRUNK KEPT POPPING OPEN ONCE IN A WHILE. I FINALLY LEFT MY KEY FOB A LONG WAY FROM THE VEHICLE AND IT STILL POPPED OPEN. I EAT MY LUNCH IN MY CAR AT WORK AND I WAS SITTING THERE AND ALL OF THE SUDDEN THE TRUNK POPPED OPEN BY ITSELF AND THEN I HEARD THE DOOR LOCKS CLICK OPEN. SO I DECIDED WHEN I FINISHED MY LUNCH TO LOCK IT UP AND PUT MY KEYS BACK IN MY OFFICE. LATER I WALKED OUT BECAUSE SOMEONE TOLD ME MY TRUNK WAS OPEN. NOT ONLY WAS MY TRUNK WIDE OPEN BUT MY DOOR WAS UNLOCKED. I WAS HOME ONE DAY AND WE HAD TEMPERATURES IN THE 80'S THAT DAY AND THE CAR WAS WIGGING OUT. THE KEY PAD ON THE SIDE WAS LIGHTING UP AND FADING OUT AND THE TRUNK WAS CLICKING LIKE CRAZY (IT WAS ALREADY IN THE OPEN POSITION) AND I KEPT HEARING THE DOORS UNLOCKING CONSTANTLY. THIS MUST'VE HAPPEND ALL NIGHT LONG BECAUSE MY BATTERY WAS DEAD IN THE MORNING. I MADE AN APPOINTMENT AT PENSKE FORD IN LA MESA, CA. I BROUGHT IT IN AND HE SAID HE NEVER HEARD OF THE PROBLEM. BUT ONLINE THERE ARE QUITE OF FEW PEOPLE THAT HAVE THIS ISSUE. HE ASKED ME ABOUT MY BATTERY BECAUSE I TOLD HIM IT KILLED IT AND I HAD TO CHARGE IT. HE LOOKED AND IT WAS OVER 5 YEARS OLD. SO, I REPLACED THE BATTERY. SO, MY WIFE TOLD ME IT WAS WIDE OPEN AGAIN THIS MORNING AT 5:30 AM. NOW I HAVE TO BRING IT BACK TO FORD. IWITH SO MANY PEOPLE HAVING THE SAME ISSUE. CAN'T SOMEONE MAKE THEM DO A RECALL ON THIS? WHY SHOULD WE HAVE TO PAY OUT OF OUR POCKETS FOR THEIR INABILITY TO BUILD A QUALITY VEHICLE? NOW I HAVE TO DROP IT OFF THERE AND THEY SAID THAT THEY HAVE TO WAIT FOR THE ISSUE TO HAPPEN SO THEY CAN SEE FOR THEMSELVES. I'M OFFICIALLY CARLESS UNTIL THEY FIGURE IT OUT. NOTHING LIKE SPENDING OVER $22,000 ON A CAR THAT I CAN'T USE. OH.. ALSO IT HAPPENS WHILE I'M DRIVING SO THE TRUNK POPS OPEN AND BLOCKS MY ENTIRE REAR VIEW MIRROR.

THE TRANSMISSION UPSHIFTS VERY HARD. SO HARD IT THROWS DRIVER AND PASSENGER(S) BACKWARDS.THIS IS MOST PRONOUNCED AT SPEEDS LESS THAN 30 MPH WHEN IT SHIFTS FROM 2ND TO 3RD. PERIODICALLY, IT ALSO SHIFTS VERY HARD FROM 5TH TO 6TH AT CONSTANT SPEEDS BETWEEN 45 AND 55. THIS PRESENTS A SAFETY CONCERN AS IT IS HARD AND ABRUPT CAUSING A STARTLING SCARE AND A REACTION THAT CAN CAUSE A MOMENTARY LOSS OF STEERING CONTROL.

I WAS DRIVING DOWN THE HIGHWAY AND THE FRONT AIRBAG MALFUNCTION LIGHT CAME ON. IT WAS RAINY AND ROADS WERE WET WHEN IT CAME ON.

TRUNK POPS OPEN RANDOMLY WHILE DRIVING OR PARKED SEVERAL TIMES A DAY. WHEN I SHUT IT, I CAN HEAR IT CLICKING SOMETIMES & IT POPS BACK OPEN BY ITSELF. OTHER TIMES, IT'S SILENT AND I THINK IT'S OK AND IT POPS BACK OPEN AGAIN. THE FOB IS NOT ON ME WHEN THIS HAPPENS, I'M NOT TOUCHING THE VEHICLE AT ALL. IT HAS STARTED SINCE WINTER BEGAN. PLEASE LOOK INTO THIS, I FOUND YEARS WORTH OF CONSUMER COMPLAINTS JUST DOING A SIMPLE ONLINE SEARCH TO HELP ME FIGURE THIS OUT. OBVIOUS MANUFACTURERS FLAW.

MY CAR WON'T DRIVE FORWARD OR BACKWARDS I HAD TO TURN IT OFF AND ON AGAIN JUST TO MOVE A LITTLE UNTIL I MADE IT TO MY LOCATION

AS I WAS DRIVING THE WRENCH SYMBOL CAME ON (SEE MANUAL), THEN ABS, TRACTION CONTROL, ENGINE FLUID TEMP, NO DIRECTIONALS, NO HEAT OR DIRECTIONALS, NO DASH LIGHTS, LOW TIRE PRESSURE, AND HILL ASSIST LIGHTS ALL CAME ON AND OFF. I WAS DOING HIGHWAY SPEEDS. WHILE THIS IS A NEW TO ME CAR I HAVE ALWAYS HAD FORDS INCLUDING AN EXCURSION AND MORE RECENTLY AN 07 FOCUS THAT DIED AT 300,000. I NEVER HAD ANY ISSUES WITH THEM ALBEIT THEY WERE BOTH NEW. I AM TOTALLY DISAPPOINTED IN THIS VEHICLE AND IT REALLY HAS ME THINKING ABOUT NEVER BUYING A FORD AGAIN.

GETTING A CHECK ENGINE LIGHT - THE READING IS MISFIRE ON CYLINDER 1. AFTER OUR MECHANIC HAS TRIED OVER AND OVER TO FIND WHERE THE LEAK IS COMING FROM. HE SPOKE TO A MECHANIC THAT WORKS FOR FORD. HE WAS TOLD THAT IT IS A KNOWN FAULT IN THAT ENGINE THAT THE COOLANT LEAKS INTO THE ENGINE AND WILL EVENTUALLY CAUSE THE ENGINE TO LOCK UP - CRACK THE BLOCK. FORD HAS NOT DONE A RECALL FOR THIS ITEM EVEN THOUGH I AM ABLE TO FIND NUMERORUS COMPLAINTS OF THE SAME PROBLEM. MY CAR IS NOT UNDER WARRANTY AND I OWE TOO MUCH TO JUST TRADE THE CAR IN TO BECOME SOMEONE ELSE'S PROBLEM. SO KNOW I HAVE OUR MECHANIC LOOKING FOR AN ENGINE AND HAVE TO JUST HOPE AND PRAY THAT THIS ENGINE THAT WE FIND DOESN'T HAVE THE SAME ISSUE. WISH I COULD UNDERSTAND WHY THERE HAS NOT BEEN A RECALL FOR THIS ISSUE IF IT IS A KNOWN PROBLEM.

LOOSING COOLANT, THICK WHITE SMOKE AT STARTUP AFTER THE CAR SITS FOR A WHILE.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF THE GARAGE THE VEHICLE FAILED TO FAILED TO SHIFT INTO REVERSE. THE CONTACT ATTEMPTED TO SHIFT BACK INTO PARK HOWEVER, THE VEHICLE FAILED TO SHIFT INTO PARK. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED. THE PARKING BRAKES WAS ACTIVATED AND THE GEAR SHIFTER WAS MANUALLY SHIFTED FROM REVERSE TO PARK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000. *BF

I WAS DRIVING AND THE STEERING BECAME STIFF AND VERY DIFFICULT TO TURN NEXT MORNING I STARTED THE VEHICLE AND COULD NOT TURN STEERING AT ALL ! POWER STEERING ASSIST FAULT !

FAILED BREAK BOOSTER, GOT BREAKS REPLACED AND HAD THE CAR LOOKED AT, I CONTINUED TO HAVING PROBLEMS BREAKING AND CAR WOULD STALL WHEN COMING TO A STOP TOOK IT TO 3 OTHER MECHANICS BEFORE FINDING THE PROBLEM

WHILE IN MOTION THE ABS LIGHT, TRACTION ON/OFF, AND HILL ASSIST IS NOT AVAILABLE IS LIT UP. ALSO, THE SPEEDOMETER IS SPORADIC. HAVEN'T HAD ANY WORK DONE RECENTLY SO THAT ISN'T THE CAUSE.

A FEW WEEKS AFTER HAVING RECEALLS PERFORMED FOR THE STEERING AND AIRBAG ISSUES, I WAS DRIVING ON THE FREEWAY AND GOT A WARNING LIGHT(ATTACHED) THAT SAID "STEERING FAULT SERVICE NOW". THE STEERING BACAME SLIGHTLY STICKY BUT STILL DRIVABLE. AFTER REACBING MY DESTINATION AND RESTARTING MY CAR, I THEN RECEIVED THE SAME FAULT LIGHT AS WELL AS TRACTION CONTROL, AND AIRBAG LIGHTS. I HAVE HAD ZERO ISSUES WITH THIS VEHICLE AS LONG AS I'VE OWNED IT PRIOR TO IT BEING AT THE DEALER FOR THE RECALLS. THE STEERING WAS NOW ALMOSY INOPPERABLE AND REQUIRED ALOT OF STRENGTH TO MAKE ANY TURN LEFT OR RIGHT. WHILE LUCKILY THE STEERING GOT VERY BAD ON SIDE STREETS, THIS COULD HAVE RESULTED IN SOME SERIOUS INJURY OR PROBLEMS IF IT HAPPENED ON THE HIGHWAY I FEEL. THIS VEHICLE IS JUST ONLY 4 YEARS OLD AND I HAVE A HARD TIME BELIEVING THAT THE STEERING MECHANISM SHOULD BE FAULTY ALREADY. I UNFORTUNATELY DO NOT HAVE WARRANTY ON THIS PART OF THE VEHICLE SO I AM NOW LEFT WITH A $2500 BILL TO REPAIR A SEALED RACK AND PINION ASSEMBLY THAT DOESN'T (TO MY KNOWLEDGE) REQUIRE ANY MAINTENACE. HOPEFULLY THERE ARE ENOUGH OF THIS ISSUES TO WARRANT AN INVESTIGATION AND POSSIBLE RECALL. THANK YOU,

CAR IS LOSING COOLANT. I SEE THERE HAVE BEEN OTHER FORDS HAVE BEEN RECALLED FOR A COOLANT LEAK / POOR CIRCULATION BUT MY CAR IS NOT ON THAT LIST. WE CAN'T FIGURE OUT WHERE IT IS LOSING COOLANT OR WHY IT KEEPS SHOWING IT IS OVERHEATING. IN IDLE IS SHOWS IT IS OVERHEATING WHEN YOU ARE START MOVING THE TEMP GOES DOWN. CHECKED COOLANT AND IT WAS LOW. ADDED COOLANT THEN THERE WAS WHITE SMOKE COMING FROM THE ENGINE. SMOKE STOPPED BUT THE NEXT DAY IT SHOWED IT WAS OVERHEATING AGAIN WHEN IN IDLE STATE. TOOK BACK TO THE MECHANIC. THEY CAN'T FIND WHERE IT IS LOSING COOLANT BUT SHOWS IT IS LOSING COOLANT. I SEE THERE HAVE BEEN OTHER RECALLS FOR THIS ON THE SAME MODEL AS MINE AND OTHER FORD MODELS AS WELL. MY VIN DOESN'T SHOW IT IS RECALLED FOR THIS ITEM. WANT TO GET FIXED BEFORE I HAVE TO BUY A NEW ENGINE DUE TO HEAD GASKET ISSUE FOR A CAR I HAVE ONLY OWNED FOR A YEAR AND HALF.

THIS VEHICLE FREQUENTLY LOSES CLIMATE CONTROL FUNCTION CAUSING LACK OF HEAT OR A/C IN THE VEHICLE. THIS OCCURS AT RANDOM DURING BOTH INITIAL START UP, AND RANDOMLY WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS. IN CERTAIN WEATHER CONDITIONS THE LACK OF CLIMATE CONTROL AND DEFROSTING CAPABILITIES CAUSES LOSS OF VISIBILITY WHICH IS EXTREMELY DANGEROUS ESPECIALLY AT HIGHWAY SPEEDS WHEN FROSTING/FOGGING OF WINDSHIELD CAN HAPPEN RAPIDLY. MY FORD DEALER CANNOT DIAGNOSE THE ISSUE AS IT IS INTERMITTENT AND UNPREDICTABLE. THIS ISSUE HAS OCCURRED 5 TIMES IN 4 MONTHS.

I WAS DRIVING AND HAVE YET TO HEAR BACK FROM SOMEONE. IT IS VERY DANGEROUS TO DRIVE MY VEHICLE. AFTER READING OTHERS CONCERNS THIS HAPPENS TO FUSIONS A LOT MORE THAN USUAL. I WAS DRIVING AND SOMETIMES WOULD SMOKE WHILE JOLTING FORWARD. THIS IS VERY CONCERNING BECAUSE I DRIVE WITH KIDS IN THE CAR AND THIS IS UNACCEPTABLE THAT THIS KEEPS REOCCURRING. IT READS A MISFIRE BUT I HAVE REPLACED THE COIL TWICE AND THE SPARK PLUGS TWICE. THAT IS NOT THE CASE THE COOLANT GOES INTO THE ENGINE CAUSING THE PROBLEMS AND IS VERY DANGEROUS FOR THE KIDS AND MYSELF.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING. THE POWER STEERING ASSIST, THE ADVANCE TRAC, AND HILL ASSIST WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BERGEY'S FORD (700 N BETHLEHEM PIKE, AMBLER, PA 19002) AND WAS DIAGNOSED THAT THE TORQUE SENSOR AND THE STEERING RACK NEEDED TO BE REPLACED. AN ALIGNMENT WAS ALSO RECOMMENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. *LN*JB

THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION DEGRADE AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. IT LET ME MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. I ALMOST COULD NOT STOP THE CAR AND RAN INTO A BUILDING. THERE IS ALREADY A KNOWN RECALL FOR THIS VEHICLE BUT MY VIN IS NOT INCLUDED.

MY ENGINE IS MISFIRING ON THE SECOND CYLINDER DUE TO A CRACK IN THE ENGINE THAT'S CAUSING COOLANT TO LEAK INTO THE CYLINDER BECAUSE OF THE MATERIAL THAT THE ENGINE BLOCK WAS MADE.

MY CAR SEAT UNDERCARRIAGE IS DISATTACHED. I TOOK MY CAR IN TO A NEARBY FORD DEALERSHIP AND WAS TOLD MY VIN NUMBER WAS NOT ASSOCIATED WITH THE RECALLS. ALTHOUGH MY CAR'S VIN DID NOT HAVE A RECALL, I AM HAVING THE SAME ISSUES AS EVERYONE ELSE THAT HAD A RECALL. I WAS UNABLE TO ADJUST MY CAR SEAT FOR SUITABLE DRIVING AND THEREFORE ENDED UP HAVING AN ACCIDENT. I TRIED TO REACH OUT TO SEVERAL COMPANIES IN REFERENCE TO MY SEAT ISSUE. NO ONE COULD HELP ME BC MY VIN NUMBER DIDN'T MATCH. I HAVE BEEN TRYING TO GET ASSISTANCE WITH THIS ISSUE SINCE 6/2020 BUT WAS TURNED AWAY AT PLATIMUM FORD IN TERRELL TX. PLEASE HAVE SOMEONE TO CONTACT ME AS SOON AS POSSIBLE I HAD A WRECK 12/28/20 MY AIRBAG DID NOT DEPLOY UNTIL AFTER THE CRASH. THE FORCE OF THE AIR BAG BROKE MY HUSBANDS ARM, I AM NOT PLEASED WITH FORDS RECALL PROCEDURES BECAUSE ALL DEFECTS THAT HAPPENED TO MY CAR PRIOR TO MY WRECK WERE BEING OVERLOOKED BECAUSE MY VIN NUMBER DID NOT MATCH THE RECALLS LIST. I FEEL LIKE JUST BECAUSE A CAR WAS NOT MANUFACTURED IN A CERTAIN AREA AND IN A CERTAIN PERIOD OF TIME SHOULD ALL BE ACCEPTED IF A FLAW ALIKE WHAT'S NOTIFIED.

HAD TO HAVE THE ENGINE REPLACED FOR 2500$. ENGINE STARTED LEAKING COOLANT LAST YEAR. TRIED TO SEAL WITH HEAD GASKET LEAK FIX. AFTER OVER HEATING SEVERAL TIMES THROUGHOUT THE YEAR, ENGINE FAILED. THIS SHOULD BE A RECALL.

COOLANT IS ENTERING CYLINDERS - KNOWN ISSUE IN THE 1.5 ECOBOOST MOTORS AS THERE ARE RECALLS IN THE 2017 AND 2018 VEHICLES. FORD WILL NOT REBUILD MOTOR MUST BE REPLACED AT A COST OF $5K. VEHICLE IS 4 YEARS OLD AND JUST VER 100K MILES. NO EXCUSE FOR NEEDING A MOTOR AND ALSO FORD IS DOING NOTHING TO HELP THE CUSTOMER. SAFETY ISSUE IS MINE LOST POWER GOING UP A HILL AND STOPPED ME IN THE MIDDLE OF THE ROAD, THEN APPEARED FINE ONCE RESTARTED. NOW MISSES AND DOES NOT RUN HARDLY AT ALL.

THE CAR READS AS A 4TH CYLINDER MISFIRE BUT IT'S NOT. THE COIL HAS BEEN REPLACED TWICE AND THE SPARK PLUGS HAVE BEEN REPLACED TWICE ALSO. WENT BACK TO FORD AFTER SPENDING ALL THIS MONEY TO TELL ME THERE IS A LEAK GOING INTO MY ENGINE FORM MY COOLANT. NOW I HAVE TO GET A NEW WHOLE ENGINE AND I ONLY HAVE THE CAR FOR ABOUT 3-4 YEARS. THIS IS ABOUT A $5,000-$6,000 FIX. AFTER RESEARCHING, THIS SHOULD BE A RECALL DUE TO THE AMOUNT OF SIMILAR CASES THERE HAS BEEN. WHEN DRIVING, THE LIGHT WOULD COME ON AND OFF WHEN IT WANTS AND IT SOMETIMES WOULD BOLT FORWARD THIS IS DUE TO THE LEAK TO THE ENGINE. I'VE HAD TO HAD IT TOWED ONCE BECAUSE IT WAS STARTING TO GIVE UP. THIS IS WHEN I TOOK IT TO FORD TO MISDIAGNOSE ME THAT IT WAS THE SPARK PLUGS WHEN IT WAS NOT. THIS IS UNSAFE TO DRIVE AND AN OUTRAGEOUS PRICE TO PAY.

CAR HAS 60K MILES. LOSING COOLANT NO LEAK. DIDN'T START ONE DAY. FIRESTONE COULDN'T FIND THE PROBLEM. HAD MY CAR TOWED TO BAYTOWN FORD. AFTER A WEEK AND A $800 AUTHORIZATION TO OPEN THE ENGINE ONLY. NEXT DAY I WAS TOLD I NEED A NEW ENGINE. $6K. MY QUESTION WAS WHAT CAUSED THE ENGINE FAILURE, AND HOW CAN I BE SURE THE NEW ENGINE WONT HAVE THE SAME PROBLEM. MY OIL CHANGES ARE REGULAR. MOBIL 1 OIL AND FILTER. I WAS TOLD THE SLUDGE IN MY ENGINE WAS BECAUSE I HAD A AFTERMARKET OIL FILTER NOT A MOTORCRAFT FILTER. NOT IN WRITING. I KNEW BETTER AND AFTER SOME RESEARCH I FOUND A PLETHORA IF OTHER OWNERS HAS HAD THE EXACT SAME PROBLEM. MY CAR IS MY KEY TO PROVIDING FOR MY FAMILY AND I DONT HAVE $6K FOR A MANUFACTURER DEFECT. CAR HAS ALSO CUT OFF WHILE MY WIFE WAS DRIVING BUT CRANKED IMMEDIATELY.

SEVERAL WEEKS AGO I WAS DRIVING MY CAR AND I NOTICED I DIDNT HAVE ANY HEAT AND MY COOLANT TEMP HIGH LIGHT CAME ON. SO WHEN I CHECKED THE COOLANT I DIDNT HAVE ANY AT ALL. NONE OF MY HOSES WERE LEAKING FROM ANYWHERE. I ADDED COOLANT TO IT AND DIDNT THINK NOTHING OF IT. TODAY ON MY WAY TO WORK THE SAME THING HAPPENED. MY COOLANT TEMP HIGH LIGHT CAME ON AND WHEN I PULLED OVER I DIDNT HAVE ANY COOLANT WHATSOEVER. THE COOLANT HAS GOT TO BE GOING SOMEWHERE IN THE ENGINE BECAUSE THERE IS NO SIGNS OF IT LEAKING FROM THE RADIATOR OR ANY OF ITS HOSES.

BLOWN ENGINE DUE TO BLOWN HEAD GASKET AT 83,000 MILES

NO POWER STEERING ASSIST, THIS IS 3RD TIME THIS HAS HAPPENED. PREVIOUS REPAIRS HAVE BEEN TO WIRE CONNECTIONS. THIS TIME WE WERE INFORMED MODULE IS NOT COMMUNICATING. COST OF REPAIR ESTIMATED AT $2,100.00. SHOP INFORMED ME THAT DEALER SAYS THERE ARE OVER 900 MODULES ON BACKORDER. OBVIOUSLY THERE IS A PROBLEM. THE CAR WAS BEING DRIVEN WHEN THIS OCCURED. STEERING ABSOLUTELY VERY DIFFICULT. FEEL FORTUNATE THAT DIDN'T HAVE TO MAKE ANY EVASIVE MANUVERS TO AVOID AN ACCIDENT. VERY UNSAFE.

INTERNAL TRANSMISSION PROBLEMS AFTER PURCHASE AND DRIVING 2016 FORD FUSION FOR 7 MONTHS. VEHICLE HAD BEEN STATIONARY FOR HOURS AS I WAS LEAVING HOME FOR WORK. AFTER STARTING THE CAR AND PUTTING GEAR SHIFT INTO REVERSE THERE WAS A HARD JERKING OF THE ENGINE. THE CAR REVERSED VERY SLOWLY OUT OF THE DRIVEWAY. AS I SHIFTED INTO DRIVE GEAR ENGINE JERKED REALLY HARD ONCE AGAIN AND CAR BEGAN TO HESITATE ACCELERATION. CAR SLOWLY ACCELERATED BUT WOULD NOT DRIVE OVER 30 MPH

A SITUATION THAT I ENCOUNTERED WITH MY 2016 FUSION WHEN IT HAD 55K MILES ON IT WAS THAT THE VEHICLE WOULD HAVE A ROUGH IDLE ON STARTUPS AND WOULD HAVE A ROUGH IDLE WHEN IT WAS STOPPED (EX. ON A STOP SIGN, RED LIGHT, PARKED, ETC.). IT DID HAVE A CHECK ENGINE LIGHT ON WHEN THESE ISSUES OCCURRED AND SO I TOOK IT TO A SHOP TO GET THE CODES CHECKED OUT AND IT DESCRIBED HAVING A MISFIRE ON CYLINDER TWO. THE SHOP RECOMMENDED ME TO TAKE IT TO THE FORD DEALER FOR A MORE THOROUGH INSPECTION. I MADE AN APPOINTMENT TO VISIT THE SHOP A COUPLE OF DAYS AFTER BUT IN BETWEEN THOSE DAYS I NOTICED THICK WHITE SMOKE COMING FROM THE EXHAUST. THE ROUGH IDLING STILL PERSISTED AND I TOOK IT IMMEDIATELY TO THE FORD DEALER. AFTER TALKING WITH THE STAFF ABOUT MY ISSUE, THEY RAN A DIAGNOSTICS TO FIND OUT COOLANT WAS LEAKING INTO THE CYLINDERS AND CAUSING THE ROUGH IDLE AND THE WHITE SMOKE. I DID GET THE ENGINE BLOCK REPLACED BUT WHAT'S NOT TO SAY THAT THIS ISSUE CAN OCCUR AGAIN. ANOTHER THING I NOTICED WHEN THIS ISSUE OCCURRED WAS WHEN YOU TRIED TO ACCELERATE THE VEHICLE, IT WOULD ACCELERATE SECONDS AFTER YOU PUSHED ON THE PEDAL. THIS WAS VERY DANGEROUS FOR ME AT TIMES AND I FELT INSECURE DRIVING THIS VEHICLE. I KNOW MANY OTHER FUSION OWNERS HAVE ENCOUNTERED SIMILAR SITUATIONS AND IT SEEMS IRRESPONSIBLE FOR FORD TO IGNORE THIS AND PRETEND THAT EVERYTHING IS FINE.

WHILE I WAS PARKED, I PUT MY CAR IN THE DRIVE POSITION, THE CAR WENT IN REVERSE.

STARTED TO LOSE COOLANT, COULDNT SEE ANYWHERE THAT IT WAS LEAKING, OR ANY SIGNS OF LEAKING. REFILLED THE COOLANT RESVOIR. DROVE TO WORK THE NEXT DAY, AND WHEN I GOT OFF OF WORK I TRIED TO START THE CAR AND IT WOULDNT FIRE. ONCE IT WAS MOVED ALL OF THE OIL HAD BEEN LAYING ON THE GROUND WHERE THE CAR WAS PARKED. DONE ALOT OF RESEARCH AND FOUND OUT THAT THE CYLINDER HEADS ARE JUNK AND WAS LOOSING COOLANT IN TO THE CYLINDER. SO NOW IM STUCK WITH A $200 A MONTH PAYMENT FOR SOMETHING THAT HAPPENED THAT HAS HAPPENING TO THOUSANDS OF CARE WITH THE 1.5L ECO BOOST TURBO... AND THERE STILL IS RECALL??? THE CAR DOESN'T HAVE 130,000 MILES YET.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED AFTER SHIFTING TO DRIVE, THE VEHICLE WAS REVERSING INSTEAD. THE CONTACT MENTIONED THE GEAR WAS SHIFTED TO REVERSE AND BACK TO DRIVE HOWEVER, THE VEHICLE WAS STILL REVERSING. THE CONTACT CONTACTED AN INDEPENDENT MECHANIC WHO WENT TO THE VEHICLE LOCATION AND INFORMED THE CONTACT THE BUSHING FRACTURED FROM THE TRANSMISSION SHIFT CABLE. THE MECHANIC WAS ABLE TO CONNECT THE PART FOR A SHORT PERIOD OF TIME. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC AND TO RISER HARNESS FORD (2000 E. RACE AVE, SEARCY, AR 72143, (501) 268-2486) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT INCLUDED.

EVERYTIME I GO OVER 60 MPH I HEAR A RATTLING NOSE FROM THE FRONT PASSENGER DOOR AND I KNOW THERE'S A SAFETY RECALL FOR FORD FUSION DOOR LATCH SO I CALLED THE DEALER AND ALSO FORD CUSTOMER SERVICE BUT BOTH SAID THERE'S NO RECALL WITH MY VIN BUT I CAN HEAR IT AND I'M AFRAID THAT MY PASSENGER DOOR MIGHT OPEN WHILE DRIVING. FORD WANTS ME TO PAY OUT OF MY POCKET FOR DEALER TO LOOK AT IT BUT I'M BROKE DUE TO PENDAMIC.

MY TRANSMISSION HAS BEEN REBUILT TWICE IN A ONE YEAR,15,000MILE SPAN. THE TRANSMISSION SHIFTS HARD FROM PARK TO DRIVE,AND DRIVE TO PARK EVEN AFTER BEING REPLACED BOTH TIMES. THE TRANSMISSION SLAMS AFTER LETTING OFF OF THE FUEL PEDAL AND IN BETWEEN LOWER 3-4 GEARS WHILE DRIVING. I PURCHASED MY 2016 FUSION AT MIKE BASS FORD ON 6/15/2019 WITH 29000 MILES. AS OF TODAY 12/02/2020 I ONLY HAVE 44,000 MILES ON IT. FORD WILL NOT REPLACE THE TRANSMISSION, THEY ONLY OVERHAUL THE TRANSMISSION SO THE SAME PROBLEMS KEEP RETURNING. THE FUEL PEDAL ON MULTIPLE OCCASIONS WHEN PRESSED DOES NOT ENGAGE THE CAR TO MOVE FOR MULTIPLE SECONDS WHEN DRIVING. ALSO WHEN SHIFTING AT A STAND STILL FROM DRIVE TO REVERSE, AND REVERSE TO DRIVE THE CAR ON MULTIPLE OCCASIONS DOES NOT ACCELERATE FOR MULTIPLE SECONDS EITHER. WHICH IS VERY DANGEROUS WITH ME MY WIFE AND KIDS IN THE CAR.

CANISTER PURGE VALVE MALFUNCTION. CAR STALLED COMPLETELY AND WOULD NOT START BACK UP. THANKFULLY THIS HAPPENED WHEN I WAS DRIVING SLOW IN A PARKING LOT AND NOT ON THE BUSY FREEWAY. ANOTHER TIME IT HAPPENED AT THE GAS STATION WHEN TRYING TO RE-START MY CAR AFTER PUTTING FUEL IN. WE RAN DIAGNOSTICS ON IT AND IT FACE THE ERROR OF THE CANISTER PURGE VALVE MALFUNCTION.

PARKED MY CAR AT WORK. PUT MY CAR IN PARK BUT IT STAYS IN REVERSE, WILL NOT MOVE WITH PRESSER ON THE BRAKE,LETS ME TURN IF OFF BUT NOW I CANT TURN IT BACK ON OR SHIFT. HAS TO HAVE EMERGENCY BREAK ON TO NOT ROLL. THERE IS A RECALL BUT WAS TOLD MY VIN NUMBER DOES NOT HAVE THIS RECALL.

STEERING WHEEL IS LOCKED AND NO POWER STEERING. I THINK IT'S DUE TO RECALLS ON FORD FUSIONS. MY CAR DOESN'T HAVE ONE BUT I THINK IT SHOULD. THE RECALL IS THE ELECTRIC POWER ASSIST SYSTEM. MY CAR IS ONLY FOUR YEARS OLD I SHOULDN'T HAVE THIS PROBLEM. THE CAR WAS PARKED WHEN THIS HAPPENED BUT WHAT IF WE WERE ON THE HIGHWAY.

MY VEHICLE WOULD NOT SHIFT INTO DRIVE (FORD FUSION 2016 2L 5SPEED AUTOMATIC). IT SHUDDERED AND CRAWLED FORWARD BUT THE TRANSMISSION WOULD NOT ENGAGE. I BRAKED TO A STOP PUT IT PARK AND THE CAR WAS STILL SHUDDERING. I TURNED IGNITION OFF AND ATTEMPTED TO RESTART ENGINE AND ENGAGE FROM PARK TO DRIVE. IT DID NOT SHIFT TO DRIVE BUT SHUDDERED. I HAD TO REPEAT THIS PROCESS 4-5 TIMES AND THEN IT FINALLY MOVED FROM PARK TO DRIVE AND DROVE SOMEWHAT NORMAL 1 DAY PRIOR THE CAR WAS JERKY AS IT ENGAGED. THIS JERKY BEHAVIOR OF THE TRANSMISSION AT LOW SPEEDS I WAS EXPERIENCING YESTERDAY RETURNED . THE CAR BECAME DRIVEABLE BUT NOW A I AM VERY SUPSECT AND I CANNOT FIND A RECALL FOR THIS ISSUE THAT MATCHES MY VIN NUMBER. EVENTHOUGH MANY FORD FUSIONS MADE DURING THE SAME YEAR AS MINE HAVE EXPERIENCED THIS ISSUE

PURGE FUEL VALVE. CAR IS STALLING AT TIMES. OTHER TIMES IT WON'T START. THIS HAS BEEN A RECALL IN THE PAST BUT NOT SHOWING ON MY VIN. SOMETIMES IT IS MAKING A NOISE.

POWER STEERING SUDDENLY FAILED

WITH NO WARNING I STARTED MY CAR AND WENT TO PUT IT IN DRIVE AND THE SHIFTER WOULD MOVE BUT NOT GO INTO GEAR. IT FELT LIKE THE SHIFTER WAS NOT ATTACHED TO ANYTHING. LUCKILY THE CAR WAS STUCK IN PARK, IF THIS WOULD HAVE HAPPENED WHILE DRIVING IT COULD OF RESULTED IN AN ACCIDENT OR WORSE INJURIES. I WAS TOLD THERE WAS A RECALL FOR THIS, CHECKED MY VIN AND IT DID NOT SHOW IT AS AN ACTIVE RECALL. I CONTACTED MY LOCAL FORD DEALERSHIP AND THEY DID EXACTLY WHAT I DID AND RUN THE VIN NUMBER TELLING ME MY CAR WAS NOT PART OF THE ORIGINAL RECALL. I DON'T UNDERSTAND WHY ONE CAR IS PART OF A RECALL BUT ANOTHER IS NOT. I HAD TO PAY FOR MY CAR TO BE TOWED AND NOW REPAIRED DUE TO FAULTY PARTS BY FORD!

THE CAR SHUTS OFF WHILE DRIVING UNDER THE SPEED OF 20 MPH. IT HAS HAPPENED 6 TIMES IN THE LAST 2 MONTHS. THE WORSE PART WAS IT HAPPENED ON THE INTERSTATE IN THE RAIN AND I HAD TO PULL OVER QUICKLY ON TO THE RAMP WHILE AN 18 WHEELER WAS COMING MY WAY.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE STEERING WHEEL RANDOMLY SHIFTED FROM LEFT TO RIGHT. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO KEEP THE STEERING WHEEL STRAIGHT. THERE WAS NO WARNING LIGHT ILLUMINATED. BELK FORD INC, (447 MS-6, OXFORD, MS 38655) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,500.

THE ENGINE IS MISFIRING, SAID 'ENGINE 2 CYLINDER MISFIRING' PROBABLY COOLANT LEAK. AND I CANT AFFORD TO PAY 5000 FOR A NEW MOTOR.

THE ENGINE HAS CRACKED AFTER NOT EVEN 100,000 MILES. NOW I HAVE TO REPLACE IT FOR 8000. RIDICULOUS AND DANGER WITH THE FUMES THAT FORM FROM LEAKING THROUGHOUT THE ENGINE. ALL I DID WAS DRIVE IT TO WORK !!! FORD KNOWS IT AN ISSUE TOO!! DO THEY THINK WE DON'T DESERVE OUR MONIES WORTH OR TO BE SAFE!

I HAVE A NEW ALTERNATOR, NEW BATTERY, BUT THE PCM UNIT FOR THE FUSES IS BAD.

CROSS TRAFFIC SYSTEM FAULT AND BLIND SPOT SYSTEM FAULT WARNINGS INTERMITTENTLY APPEAR. WHEN THIS HAPPENS THE CLIMATE CONTROL, ENTERTAINMENT CONTROL SHUTS OFF. ALL WINDOWS OTHER THAN THE DRIVER'S WINDOW CANNOT BE OPERATED FROM THE DRIVER'S CONTROL. OTHER CONTROLS ON THE TOUCHSCREEN BECOME INOPERABLE. THE WINDSHIELD WIPERS WILL TURN ON AND SWIPE ONCE OR TWICE EVEN THOUGH THERE IS NO MOISTURE AND LOW HUMIDITY. THESE THINGS WILL HAPPEN WHILE DRIVING AND THEN GO BACK TO NORMAL OPERATION WHILE DRIVING TWO TO 20 MINUTES LATER. MY CONCERN IS THAT THERE IS A MODULE OR SYSTEM THAT IS MALFUNCTIONING AND WHILE IT HASN'T BEEN A SAFETY ISSUE YET, I WORRY THAT AT SOME POINT I MAY BE DRIVING AND THE ERRORS MAY CAUSE LOSS OF STEERING OR BRAKING OR ENGINE TO TURN OFF OR ACCELERATE OR LIGHTS MAY TURN OFF AT NIGHT WHICH WOULD HAVE A POTENTIAL TO INJURE OR CAUSE A FATAL OCCURRENCE TO MYSELF, MY FAMILY OR AN INNOCENT PERSON THAT HAPPENS TO BE NEAR ME. THESE ISSUES HAVE BEEN GOING ON FOR QUITE AWHILE AND NO ONE CAN SEEM TO FIND A SOLUTION. IT WAS LOOKED AT BY A FORD DEALER, INDEPENDENT MECHANICS AND REPORTED TO FORD TO ESTABLISH A RECORD WITH THEM. ONE MECHANIC FEELS IT IS ALL RELATED TO THE BCM BODY CONTROL MODULE. I AM GIVING A DATE BELOW BECAUSE THAT IS REQUIRED. THE ISSUES BEGAN PRIOR TO THAT DATE AND MANY TIMES SINCE. THAT IS THE DATE WE STARTED KEEPING RECORDS.

MY VEHICLES CHECK ENGINE LIGHT CAME ON AND IMMEDIATELY AFTER THE LIGHT APPEARED THE CAR BEGAN TO LOSE POWER, BECOME SLUGGISH AND SLOW TO ACCELERATE. THE VEHICLE HAD TO BE STOPPED ON THE EXPRESSWAY AND TOWED TO A REPAIR SHOP (DELKERS AUTOMOTIVE 12198 LEWIS AVE, TEMPERANCE, MI 48182) WHO LOOKED AT THE VEHICLE AND EXPLAINED TO ME THAT THERE WAS LEAKING ENGINE COOLANT INTO THE CYLINDER THAT CAUSED THE ENGINE TO OVERHEAT AND CRACK. THERE WAS COMPLETE ENGINE FAILURE AND I WOULD NEED A NEW ENGINE AT 73,000 MILES. I HAD THE VEHICLE TOWED TO BRONDES FORD AT 5545 SECOR ROAD TOLEDO, OH ON AUGUST 28TH. BRONDES FORD VERIFIED WHAT DELKER'S AUTOMOTIVE HAD FOUND, THE COOLENT LEAK INTO THE CYLINDER THAT CAUSED THE ENGINE TO CRACK. BRONDES FORD TOLD ME THAT THIS IS A KNOWN ISSUE AND THAT I SHOULD TRY TO FILE A CLAIM WITH FORD TO RECOUP SOME OF THE COST OF A NEW ENGINE AS I WAS OUTSIDE OF THE WARRANTY, AT 73K MILES. I WAS TOLD BY FORD WHEN CALLING IN TO MAKE A CLAIM THAT THEY WOULD NOT ASSIST ME WITH ANY KIND OF MONETARY HELP, EVEN THOUGH THE ISSUE IS A KNOWN ISSUE, BECAUSE THERE IS NO CURRENT RECALL. I HAVE NOW BEEN WITHOUT A VEHICLE FOR TWO MONTHS AS I DO NOT HAVE THE $8000.00 TO REPLACE THE ENGINE, AND HAVE RECEIVED NO HELP FROM FORD. IT IS UNACCEPTABLE THAT THIS ISSUE IS A KNOWN ISSUE AND NOTHING IS GETTING DONE ABOUT IT. THERE WAS A PREVIOUS SAFETY RECALL THAT ADDRESSES THE ENGINE ISSUE ON SAFETY RECALL # 17S09 FOR THE FORD FUSION 2013-2014 MODELS, AND THE FACT THAT THE ISSUE IS STILL HAPPENING IN LATER MODELS SHOWS THE ISSUE WAS NOT CORRECTED BY FORD, AND IS HONESTLY APPALLING THAT THEY CAN GET AWAY WITH IT.

IN JUNE OF 2020 A CHECK ENGINE LIGHT POPPED UP ON MY DASHBOARD; THEREFORE, I TOOK MY CAR INTO THE DEALERSHIP TO BE DIAGNOSED. THEY ULTIMATELY UNCOVERED THAT THERE WAS A KNOWN ENGINE DEFECT WITH MY 2.0 L 4 CYLINDER ENGINE DUE TO A COOLANT LEAK. UNFORTUNATELY, MY VEHICLE IS WITHIN 2 MONTHS OUTSIDE OF THE CURRENT SAFETY RECALL. THERE IS AN ACTIVE RECALL ON ALL OF THE 1.5 L THAT COVERS 2014 THROUGH 2019; HOWEVER, THE RANGE ON MY 2016 2.0 L FUSION BEGINS IN 2017. I REACHED OUT TO FORD AND THEY INDICATED THAT EVEN THOUGH I AM WITHIN 1.5-2 MONTHS OUTSIDE OF THE RECALL THEY CANNOT ASSIST ME WITH FINANCING MY OVER $7,000 REQUIRED ENGINE REPLACEMENT AND I AM QUITE DISAPPOINTED THAT THE RECALL HAS NOT BEEN EXTENDED YET. FURTHER, I AM WRITING THIS AS OF 11/1 AND IT HAS BEEN NEARLY 5 MONTHS SINCE I DROPPED MY CAR OFF AT THE FORD DEALERSHIP AND THEY INDICATED THAT THEY HAVE NO IDEA WHEN THEY WILL BE ABLE TO FIX MY ENGINE AS THERE ARE OVER 8,000 OTHER RE-MANUFACTURED ENGINES ON BACK-ORDER DUE TO SIMILAR ISSUES. THE COOLANT LEAK ISSUE IS AN INCREDIBLY SERIOUS ISSUE AS IT COULD CAUSE MY ENGINE TO STALL OUT ON THE HIGH-WAY OR CITY STREETS. I HAVE SEEN COUNTLESS OTHER PEOPLE REPORTING THE SAME PROBLEM, AND I HOPE THAT OUR VOICES WILL SOON BE HEARD SO THAT WE CAN RECEIVE APPROPRIATE COMPENSATION FROM THE MANUFACTURER FOR THEIR POOR DESIGN AND BUILD. FOR REFERENCE ON THE TWO EXISTING ENGINE RECALLS NOTED ABOVE, PLEASE REFER TO THE FORD TECHNICAL SERVICE BULLETINS 19-2346 AND 19-2139. THANK YOU

THERE IS A COOLANT LEAK IN CYLINDER 2. OF MY 2L ECOBOOST REQUIRING A COMPLETE LONG BLOCK REPLACEMENT. THIS CAN CAUSE THE CAR TO OVERHEAT AND/OR RUN UNRELIABLY. I HAVE HAD TO PULL OVER ON THE SIDE OF A BUSY HIGHWAY TO ADD COOLANT. THIS WILL NO DOUBT LEAVE ME STRANDED ONE DAY SOON, AS THIS IS A KNOWN PROBLEM FOR MANY OF FORD'S ECOBOOST ENGINES YET THEY HAVE NOT RECALLED THESE FAULTY ENGINES. AND I CAN NOT AFFORD AN $8,000 REPAIR THERE IS A FORD TECHNICAL SERVICE BULLETIN 19-2346 DATE OF ISSUE DECEMBER19 2019

WHEN PUSHING THE START BUTTON, THE CAR STRUGGLES TO START. THE BATTERY WAS CHECKED AND NO PROBLEMS WERE FOUND. SOMETIMES THE CAR DOES NOT DETECT WHEN THE DRIVERS SEATBELT IS NOT ON WHILE DRIVING OR SITTING STILL. THE BEEPING SOUNDS THE CAR TYPICALLY MAKES WHEN BACKING, ALERTING THE DRIVER IS A COMPLETELY DIFFERENT SOUND NOW. OTHER BEEPING NOISES ARE ALSO DIFFERENT SOUNDS AND PITCHES. THE ENGINE LIGHT TURNS ON AND OFF. FAINT SCRATCHING NOISE UNDER THE HOOD. WINDOWS WILL GO DOWN BY THEMSELVES.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE WAS SHIFTED TO SPORT MODE HOWEVER, THE INSTRUMENT CLUSTER FAILED TO REGISTER THE SHIFT. THE CONTACT PUT THE VEHICLE IN PARK. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO PREMIER FORD (5001 GLENWOOD RD BROOKLYN, NY 11234, 888-693-4582) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BUSHING NEEDED TO BE REPLACED AND A COVER ADDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 19V362000 (POWER TRAIN) AND 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED TO KEEP THE RECEIPT FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 85,550.

I WAS DRIVING MY CAR ON THE STREET GOING 45 MPH AND MY CAR STEERING LOCKED UP AND WARNING LIGHT CAME ON SAYING STEERING ASSIST FAULT . THEN ANOTHER HILL ASSIST FAULT LIGHT CAME ON . I HAD TO COME TO A STOP ON THE ROAD AND TURN OFF MY CAR AND LET IT SIT FOR A FEW MINS AND RESTART IT AND EVERYTHING WENT BACK TO NORMAL.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTTERED, LOSS MOTIVE POWER AND STALLED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS DESIGNED. THE SHIFT TO PARK MESSAGE DISPLAYED ON THE INSTRUMENT PANEL DURING THE FAILURE. KEN GARFF WEST VALLEY FORD (4091 W 3500 S, WEST VALLEY CITY, UT 84120) WAS CONTACTED AND INFORMED THE CONTACT THAT THE REPAIR FOR A NEW ELECTRONIC THROTTLE BODY, AS CONCLUDED BY THE CONTACT AFTER EXTENSIVE RESEARCH; WAS NOT COVERED UNDER RECALL OR WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

WHILE IN DRIVE THE TRANSMISSION STARTED MAKING WEIRD NOISES, AND ALL OF THE SUDDEN THE GEAR SHIFTING SOUNDED OFF. THIS ALL HAPPENED ON THE INTERSTATE AT ABOUT 70MPH. AFTER PARKING THE CAR AND TRYING TO PUT IT INTO REVERSE OR DRIVE THE TRANSMISSION WAS FAILING, THE SHIFTER SLID INTO ANY POSITION. THE TRANSMISSION HAS TO BE REPLACED OR REBUILT, IT'S OVER 3K TO REPAIR.

THE VEHICLE WAS STATIONARY IN MY GARAGE. I WAS ATTEMPTING TO LEAVE FOR WORK AND THE VEHICLE WOULDN'T START. I CHECKED THE FLUIDS AND CHECKED BATTERY CABLE AND FINALLY THE VEHICLE STARTED WITH HESITATION. WARNING LIGHTS 'STERRING ASIST FAULT' 'LOW BATTERY FEATURE' AN 'SERVICE ADVANCE TRAC' APPEARED. COULD NOT TURNED THE STERRING WHEEL AT ALL TO BACK OUT OF GARAGE. BATTERY IS 1YEAR OLD SHOULD NOT BE LOW.

WHEN DRIVING DOWN THE ROAD DURING NORMAL ACTIVITY, TRANSMISSION SEEMS TO JUMP IN AND OUT OF GEAR AND CHECK ENGINE LIGHT WILL COME ON. HAS HAPPENED MULTIPLE TIMES OVER THE PAST SIX MONTHS. CAN YOU PULL OVER TO TURN THE CAR OFF AND TURN IT BACK ON? CHECK ENGINE LIGHT GOES OFF; HOWEVER, WHEN YOU ENGAGE THE TRANSMISSION SHIFTER FROM PARK TO DRIVE, THERE IS GRINDING. WHEN I LEAVE THE CAR PARKED FOR A DAY OR TWO STARTS UP AND DRIVES AS NORMAL WITHOUT CHECK ENGINE LIGHT, I HAVE TAKEN TO THE DEALERSHIP THREE TIMES TO HAVE THE ISSUE CHECKED, BUT THEY CANNOT FIND A PROBLEM WITHOUT THE ILLUMINATION OF THE CHECK ENGINE LIGHT.

ENGINE TEMP NEARS RED BUT DOESN'T OVERHEAT. SOME WHITE SMOKE COLD STARTING. I TOLD DEALER ABOUT THIS BUT SINCE IT ONLY WAS DURING COLD START IT WOULDN'T REPLICATE. WARRANTY LAPSED. OVERHEATING MORE OFTEN SO I TOOK IT TO DEALER. DECLINED DUE EXPIRATION OF WARRANTEE. RECENTLY ENGINE OVERHEATED AND STARTED TO SHUT DOWN ON A FREEWAY IN TRAFFIC. SLOWING VEHICLES IN TRAFFIC ARE DANGEROUS. ENGINE LIGHT CODES READ MISFIRE CYLINDER 2. THE CAR IS FAMILY'S ONLY SOURCE OF TRANSPORTATION. WE CANT AFFORD TO PURCHASE A NEW ENGINE FROM FORD AND FORD CANT GUARANTEE A NEW MOTOR WONT REPEAT THESE ISSUES. OUR LOCAL DEALER DUPED US BY NOT ACKNOWLEDGING THAT MANY OTHER OWNERS HAVE HAD SIMILAR PROBLEMS. WORRIED THAT THIS CAR WILL LEAVE ME STRANDED IN THE HEAT, BANKRUPT US, OR BE THE CAUSE OF AN ACCIDENT.

THERE WAS ELECTRICAL MALFUNCTIONING TAKING PLACE AND THE POWER STEERING WAS MALFUNCTIONING AND THE CAR WOULD JUST STALL AND LIKE LOCK UP EVERYTHING IN IT AND EVERYTHING WOULD BE FLASHING ON AND ON INSIDE ON AND OFF

MY 2016 FORD FUSION 1.5L ECO BOOST ENGINE WITH 62,000 MILES IS CURRENTLY IN THE SHOP NEEDING A NEW ENGINE. ONE DAY I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN MY CAR STARTS SHAKING WHEN ACCELERATING AND LOSS OF POWER TO THE WHEELS. SINCE I WAS ON A HIGHWAY I TRIED TO GET TO THE NEAREST REPAIR FACILITY, BUT AFTER 3 MILES MY CAR WAS NOT DRIVABLE AS THE CHECK ENGINE LIGHT STARTED FLASHING AND MY CAR HAD NO POWER FROM THE ENGINE. THE REPAIR FACILITY ADVISED I HAVE COOLANT IN MY CYLINDERS DUE TO DESIGNED FLAW FROM FORD, FORD'S FACTORY BULLETIN 19-2139 DATED NOV 21, 2019 ADVISES TO REPLACE ENGINE. SPOKE WITH FORD CUSTOMER RELATIONS REPRESENTATIVE AND SUPERVISOR AND THEY WILL NOT HELP SINCE THE POWER TRAIN WARRANTY IS 2,000 MILES OVER. MY EXTENDED WARRANTY WILL NOT COVER COST OF REPAIR DUE TO FORDS FACTORY BULLETIN REGARDING THIS ISSUE. FORD RECALLED THE 2017 FORD ESCAPES FOR THE SAME ISSUE BUT NOW I AM FACING A $7,000 ENGINE REPLACEMENT OR $14,000 NEGATIVE EQUITY IF I TRADE IN. I NEED HELP

I ENTERED MY VEHICLE AND CLOSED THE DOOR. WHILE BACKING OUT OF THE PARKING LOT A WARNING SOUNDED. I LOOKED AT THE DASH AND THE WARNING LIGHT INDICATED THAT THE FRONT DRIVER SIDE DOOR WAS OPEN. I PULLED THE DOOR SHUT AND ATTEMPTED TO CLOSE IT BUT IT WOULDN'T STAY SHUT. I PUT THE CAR IN "PARK", GOT OUT AND ATTEMPTED SEVERAL MORE TIMES TO CLOSE THE DOOR. NO MATTER HOW I TRIED, THE DOOR WOULD NOT LATCH. I WAS 53 MILES FROM HOME AND THE ONLY WAY TO GET THERE WAS TO DRIVE. I THEN TOOK AN ADJUSTABLE DOG LEASH, SLIPPED IT THROUGH THE ARMREST ON THE DOOR, THEN LOOPED IT AROUND THE STEERING COLUMN. THIS PROVIDED A MEANS FOR ME TO HOLD THE DOOR CLOSED WHILE I TRAVELED ON A HIGHWAY, THEN THE INTERSTATE TO GET HOME. THIS WAS VERY DISTURBING TO ME BECAUSE THE LATCH WAS FINE WHEN I DROVE FROM HOME. WHAT COULD HAVE HAPPENED HAD I BEEN ON THE HIGHWAY OR INTERSTATE WHEN THE LATCH FAILED.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MESSAGE ENGINE MALFUNCTION DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER ROY O'BREAN FORD LOCATED AT 22201 EAST NINE MILE RD, ST. CLAIR SHORES, MI 48080 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. THE VIN WAS AVAILABLE.

THE BACK UP CAMERA DOES NOT WORK PROPERLY

THE ANTIFREEZE IS LEAKING INTO THE CYLINDERS, FOULING OUT THE SPARK PLUG CAUSING THE ENGINE TO MISS FIRE. WITH THIS HAPPENING, IT'S USING ANTIFREEZE BURNING IT OUT THE EXHAUST PIPE , WHICH CAUSES THE ENGINE TO OVERHEAT. PLEASE LOOK INTO THIS, I HEARD IT CAN BLOW THE ENGINE AND IT'S EXPENSIVE TO REPLACE

MY CHECK ENGINE LIGHT CAME ON WHEN I STARTED MY CAR TO GO TO WORK ONE MORNING. I GOT MY CODE READER AND PLUGGED IT IN, IT SHOWED P0301 AND P0304 ( GENERIC CODE FOR MISFIRE ON CYLINDERS 1 AND 4). I FIGURED I HAD BAD SPARK PLUGS OR IGNITION COILS SO I REPLACED THEM WITH ALL NEW PARTS. DROVE THE CAR FOR ABOUT TWO DAYS AND THE CHECK ENGINE LIGHT RETURNED AGAIN WHEN STARTING MY CAR. PLUGGED THE CODE READER BACK IN, SAME CODE READINGS. MY CAR IS STILL UNDER AN EXTENDED WARRANTY PLAN SO I TOOK IT TO A REPAIR SHOP. THEY RAN A DIAGNOSTIC TEST AND FOUND THE SAME CODES. AFTER A COUPLE OF HOURS, THEY INFORMED ME THAT THEY WERE GOING TO REPLACE THE FUEL SENSORS BECAUSE THEY BELIEVED THAT WAS THE PROBLEM. THEY REPLACED THE SENSORS AND CLEARED THE CHECK ENGINE LIGHT AND I WAS ON MY WAY. A FEW DAYS LATER THE CHECK ENGINE LIGHT CAME BACK ON WHEN I STARTED MY CAR. I CONTACTED THE REPAIR SHOP AGAIN AND THEY TOLD ME TO BRING IT BACK IN. I DROPPED THE CAR OFF TO THEM FOR 5 DAYS. WHEN THEY CALLED ME BACK THEY SAID THEY WERE UNABLE TO DETERMINE THE CAUSE AND I SHOULD TAKE IT TO THE DEALERSHIP. TOOK THE CAR TO THE DEALERSHIP AND THEY INFORMED ME THAT I NEED TO REPLACE THE ENGINE BECAUSE I HAVE A CRACKED CYLINDER THAT IS LEAKING COOLANT INTO THE ENGINE. THE WARRANTY COMPANY IS TRYING TO DENY MY CLAIM, STATING THAT THE ENGINE OVERHEATED DUE TO IMPROPER MAINTENANCE. I CHANGE MY OWN OIL AND I CHANGE IT WELL BEFORE THE MANUFACTURER'S RECOMMENDATION. I FOLLOW ALL THE SPECIFICATIONS AND USE PREMIUM PRODUCTS SO I KNOW THAT IT IS NOT FROM IMPROPER MAINTENANCE. AFTER DOING SOME RESEARCH I FOUND THAT THIS SEEMS LIKE A COMMON PROBLEM AMONG THESE ENGINE TYPES AND I HAVE EVEN FOUND A FEW WEBSITES WHERE PEOPLE ARE TRYING TO START A CLASS ACTION LAWSUIT. THIS ENTIRE EXPERIENCE/PROCESS HAS BEEN A GIANT HEADACHE. HOPEFULLY THERE IS A RESOLUTION IN THE NEAR FUTURE.

WHILE DRIVING HIGHWAY SPEED (70 MPH) THE CAR SUDDENLY LOST POWER AS I WAS GOING UP HILL AND IN RUSH HOUR TRAFFIC. I HAD TO MERGE ALL THE WAY TO THE SHOULDER AND COAST DOWN THE HILL 2 MILES TO GET TO A SAFE LOCATION BEFORE PULLING OVER AND GETTING OUT OF THE CAR. THANKFULLY A POLICE OFFICE WAS ABLE TO ESCORT ME OTHERWISE I COULD HAVE BEEN KILLED.

MY VEHICLE WAS PARKED IN FRONT OF MY HOUSE (THANK GOD) AND WHEN I STARTED IT, 3 ALARMS CAME ON AND I WAS NOT ABLE TO MOVE THE STEERING WHEEL. HAD THIS HAPPENED WHILE I WAS DRIVING, I WOULD MOST CERTAINLY BEEN IN AN ACCIDENT. THE ISSUE IS THE ENTIRE ELECTRONIC STEERING SYSTEM FAILED. WHOLE COMPONENT NEEDS TO BE REPLACED. EXACTLY ONE YEAR TO THE DAY AFTER THE LAST ELECTRICAL FAILURE.

THE DRIVERS SIDE DOOR LATCH WON'T LATCH. I HAVE NO WAY TO KEEP THE DOOR CLOSED. THE VEHICLE WAS PARKED WHEN THIS HAPPENED. IT WAS SITTING IN THE DIRECT SUN LIGHT, 105 DEGREES IN ARIZONA.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE AT THE LOCAL DEALER ACE FORD (487 MANTUA PIKE, WOODBURY, NJ 08096) FOR MAINTENANCE, IT WAS DISCOVERED THAT THE LUG NUTS ON ALL FOUR WHEELS WERE SWOLLEN AND UNABLE TO BE REMOVED USING THE LUG TOOL SUPPLIED WITH THE VEHICLE. THE CONTACT WAS ADVISED THAT ALL THE LUG NUTS NEEDED BE REPLACED. THE LUG NUTS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 35,000.

THE TRUNK RANDOMLY OPENS ON IT'S OWN WHILE PARKED.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT'S DAUGHTER STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS THE CHECK ENGINE AND POWERTRAIN WARNING LIGHTS WERE ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START IMMEDIATELY AFTER REFUELING. THE CONTACT'S DAUGHTER TOOK THE VEHICLE TO POLLARD FRIENDLY FORD COMPANY (3301 S LOOP 289, LUBBOCK, TX 79423) WHERE THE VEHICLE WAS KEPT FOR THREE DAYS AND AN UNKNOWN REPAIR WAS PERFORMED ON THE VEHICLE. THE VEHICLE WAS THEN RETURNED TO THE CONTACT'S DAUGHTER. THE CONTACT STATED THAT TWO DAYS AFTER THE REPAIR, THE CHECK ENGINE ILLUMINATED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY INFORMED HER THAT THE VAPOR MANAGEMENT AND PURGE VALVES NEEDED TO BE REPLACED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

TL* THE CONTACT OWNED A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, WHEN THE STEERING COLUMN LOCKED UP, CAUSING THE CONTACT TO DRIVE OFF THE ROAD, THE VEHICLE THE INDEPENDENTLY INCREASED IN SPEED TO 40 MPH, AND CRASHED INTO A DITCH AIRBORNE. THE VEHICLE LANDED UPSIDE DOWN. DURING THE FAILURE, THE STEERING WHEEL WAS UNABLE TO BE MANEUVERED. THERE WERE NO WARNING LIGHTS AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, LEFT ARM WAS CUT DEEPLY AND ELBOW, ELBOW JOINT WAS INJURED, AND A CUT ON THE FACE. THE CONTACT WAS TAKEN TO THE AMBULANCE. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THERE WAS A RECALL ON THE STEERING. THE VEHICLE WAS RECALLED FOR THE STEERING COLUMN. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 146,000.

MY FRIEND ARON WAS HAVING AN EMERGENCY WHEN WOKE UP AT 4:00AM TO COME TO HIS HELP. AFTER WAKING UP WITH A REDBULL ,I WAS THEN HEADING TO THE HOUSE AT WICH ARON LIVES . I WAS UNFORTUNATELY AN TO MY SURPRISE . LOST COMPLETE CONTROL OF MY 2016 FORD FUSION THE STEERING WHEEL LOCKED. AS DID THE TIRES . AND TO MY HORRIBLE EXPERIENCE OF THIS CAR IN MOTION THEN ACCELERATED TO 40 MILES AN HOUR . I WAS COMPLETELY HELPLESS AS TO REDIRECT THE CAR IN MOTION TO A SAFE PATH . I REMEMBER THE FUSION WAS AIRBORNE AFTER I WAS OFF THE ROAD HITTING A DITCH . THE FORD FLIPPED UPSIDE DOWN. I SUSTAINED HEAD INJURIES AND BACK AN AS WELL. MY ARM WAS CUTT UP BAD. IM NOW LIVING WITH THESE SCARS FOR THE REST OF MY LIFE.

TL* THE CONTACT'S SON OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER RESTARTED THE VEHICLE AND COASTED THE VEHICLE INTO A PARKING LOT AND LEFT THE VEHICLE THERE OVERNIGHT. THE NEXT DAY, THE CONTACT'S HUSBAND INSPECTED THE VEHICLE AND DROVE IT TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT'S HUSBAND THEN TOOK THE VEHICLE TO TRANSMISSION SHOP AND WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) WHICH THE MECHANIC LINKED TO THE FAILURE. THE NEXT DAY, THE CONTACT'S HUSBAND TOOK THE VEHICLE TO FORD GROVES (501 N KINGSHIGHWAY ST, CAPE GIRARDEAU, MO 63701) WHERE THE MECHANIC DIAGNOSED THE VEHICLE WITH TRANSMISSION FAILURE. THE MECHANIC INFORMED THE CONTACT'S HUSBAND THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000.

ENGINE IS LEAKING COOLANT INTO THE CYLINDERS

MY 2016 FORD FUSION IS HAVING PROBLEMS WITH THE SIFTER CABLE WHERE THE CAR CAN STAY IN ANOTHER GEAR BUT THE CAR SIFTER IS IN PARK. I GOT HOME AND PUT THE CAR IN PARK AND MY CAR STARTED ROLLING BACKWARDS. THERE IS A CURRENT RECALL FOR THE SIFTER CABLE BUSHING. I LOOKED AT MY CAR SIFTER CABLE AND THE BUSHING IS GONE AND I CAN'T GET MY CAR OUT OF REVERSE. THIS IS A BIG SAFETY CONCERN AND FORD DOESN'T WANT TO DO ANY THING. I CALLED FORD FOR HELP AND THEY TOLD ME THERE IS NOTING THEY CAN DO TO HELP ME. IF THEY KNOW THEY HAVE PROBLEMS WITH THE BUSHINGS WHY DON'T THEY INCLUDE THE 1.5 ENGINE BECAUSE ACCORDING TO THEM ONLY THEY 2.5 ENGINE HAS THAT PROBLEM. I AM SCARED THAT MY CAR IS GOING TO ROLL AWAY AND HIT SOMETHING OR SOMEONE I HAVE TO HAVE MY CARS E BRAKE ON JUST TO HELP ME FEEL SAFER AROUND MY CAR.

OVERHEATING, AT FIRST COOLANT MYSTERIOUSLY MISSING WITH NO VISIBLE LEAKS, WHITE SMOKE, FUNNY BUZZING SOUND, WEIRD SMELL, LIKE WATER SWOOSHING SOUNDS, WATER IN THE OIL, AS THE COOLANT LEAK OUT THE CAR WOULD STALL AND KINDA SPUDDER LIKE MIS-FIRE. WATER IS LEAKING INTO THE BLOCK. I FINANCED MY 2016 WITH ABOUT 70K MILES ON IT. AT THE TIME I BELIEVED IT WAS A SAFE RELIABLE VEHICLE. I CAN NOT AFFORD TO PURCHASE A NEW ENGINE, NOR CAN I BREAK THE CONTRACT ON MY TERMS OF FINANCING THE PURCHASE. I FEEL SOL AND CHEATED. PLEASE CONTINUE THE RECALL TO THE 2016 MODELS AS I'VE BEEN OVERALL HAPPY WITH MY FORDS IN THE PAST AS WELL AS MY SECOND, MOST RECENT 2016 FUSION. I KNOW THIS IS A MANUFACTURERS DEFECT AND THEY HAVE FOUND THE FIX FOR EARLIER MODELS. PLEASE HELP FIX MINE SO I CAN DRIVE CONFIDENTLY AND SAFELY ON THE ROADS AGAIN. THANKS!

I WAS DRIVING MY 2016 FORD FUSHION THE BREAKS HIT THE FLOOR AND WOULDN'T BREAK ANY MORE I WAS AROUND THE CORNER FROM DISCOUNT TIRE AND SERVICE CENTER AND TOOK THE CAR TO GET SERVICED ON 08/12/2020 THEY FOUND ALL THE FLUID WAS OUT AND THE LEFT BRAKE HOSE WAS LEAKING THEY SERVICED MY CAR REPLACED THE HOSE REFILLED THE FLUID AND RETURNED MY CAR THE NEXT DAY ON 09/18/20 MY BRAKE PEDAL HIT THE FLOOR AGAIN LUCKILY I WAS PARKED AS I TRIED TO REVERSE I NOTICED THE BRAKE PEDAL WASN'T WORKING I COULDN'T DRIVE THE CAR NOMORE I HAD TO CALL A TOW TRUCK. I TOOK AGAIN TO DISCOUNT TIRE CENTER AND THEY NOTICED MY RIGHT HOSE HAD POPPED THEY STATED THERE IS NO REASON WHY THEY SHOULD BE LEAKING OR COMING OFF ON SUCH A NEW CAR IT'S A 2016 FORD FUSHION I'M CONCERNED FOR MY SAFETY I'M SCARED TO DRIVE THE VECHILE I'VE READ A LOT OF COMPLAINTS SAYING PEOPLE HAVE GOT INTO CAR CRASHES BECAUSE OF BRAKE PROBLEMS WITH THE FORD FUSHION I'VE BEEN VERY BLESSED I DON'T WANT NOTHING ELSE TO HAPPEN TO ME OR ANYONE ELSE ON THE ROAD. FORD NEEDS TO TAKE ACTION INTO THIS PROBLEM THIS IS A SERIOUS PROBLEM WE ARE TALKING ABOUT INNOCENT LIFE'S I'VE BEEN LUCKY TO HAVE THIS PROBLEM AND NOT CRASHING INTO ANYBODY LET'S STAND TOGETHER AND TAKE ACTION IF YOU HAVE ANY PROBLEMS WITH YOUR FORD FUSHION SPEAK UP! I'M GOING TO LOOK INTO EVERYTHING I CAN DO I'M WORRIED FOR MY SAFETY I HOPE THIS DOES NOT HAPPEN AGAIN.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING THE VEHICLE, THE GEAR SHIFTER SEIZED UPON ATTEMPTING TO PARK THE VEHICLE. SHE THEN FORCED THE SHIFTER INTO PARK HOWEVER, THE INSTRUMENT PANEL SHOWED THAT THE VEHICLE REMAINED IN NEUTRAL. THE CONTACT'S WIFE THEN TURNED OFF THE VEHICLE AND INFORMED THE CONTACT OF THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WOULD HAVE TO BE DIAGNOSED BY A LOCAL DEALER. HE WAS ALSO GIVEN A CASE NUMBER. THE CONTACT WENT TO HARRISON FORD (820 N MAIN ST, WELLINGTON, OH 44090) WHERE HE WAS INFORMED THAT THEY NEEDED TO SEE THAT THE CABLE BUSHING WAS FRACTURED IN ORDER TO DIAGNOSE THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 76,006.

CAR WOULDN'T ACCELERATE. WOULD STALL AFTER PUMPING GAS WOULD OVERHEAT WHEN IDLING. FANS WERE NOT TURNING ON CANISTER PURGE VALVE STUCK OPEN CAUSING THE FUEL TANK AND OXYGEN SENSOR TO FAIL.. RUNS ROUGH.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO OVERHEAT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR SEVERAL MINUTES AND THEN DROVE THE VEHICLE TO HIS RESIDENCE. THE CONTACT HAD THE VEHICLE TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907) WHERE THE VEHICLE WAS DIAGNOSED WITH COOLANT IN THE EXHAUST AND CYLINDER #2 MISFIRE. THE VEHICLE WAS REPAIRED WITH A NEW ENGINE. THE BRAKE LINES FAILED AND WERE ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PARTIALLY REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED. THE CONTACT DROVE THE VEHICLE HOME AND SHIFTED THE GEAR SHIFTER INTO PARK. THE CONTACT HAD TO LEAVE HOME FOR A SECOND TIME AND SHIFTED THE GEAR INTO DRIVE AND THE TRANSMISSION FAILED TO ENGAGE INTO DRIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. *LN CONSUMER STATED VEHICLE IS IN THE REPAIR SHOP.*JB

AT 78,000 MILES MY CAR HAD A CHECK ENGINE LIGHT COME ON UPON STARTING THE ENGINE FOLLOWED BY A DROP IN POWER UPON STARTING IT. THE CHECK ENGINE TURNED OFF ON MY WAY TO THE SHOP, AND THEY WERE UNABLE TO DETERMINE WHY IT CAME ON AND TURNED OFF. ABOUT 1 WEEK LATER IT CAME ON AGAIN AND I HAD IT CHECKED AND IT WAS DETERMINED THAT THERE WAS A 'CYLINDER 1 MISFIRE' WITH A ERROR CODE P0301. I HAD THE SPARK PLUGS AND IGNITION COILS ALL REPLACED. THE CHECK ENGINE LIGHT CAME ON AGAIN ABOUT 2 WEEKS LATER AFTER EXPERIENCING A DROP IN POWER UPON STARTING THE VEHICLE. AND SHORTLY TURNED OFF AGAIN. I THEN RECEIVED A 'HIGH COOLANT TEMPERATURE' WARNING WHILE DRIVING, AND MADE A STOP TO REFILL MY COOLANT HOUSING TO THE 'MAX' LINE. NOT EVEN 2 WEEKS LATER I RECEIVED THE SAME 'HIGH COOLANT TEMPERATURE' WARNING WHILE TRAVELING DOWN THE INTERSTATE FOLLOWED BY SUDDEN EMISSIONS OF WHITE SMOKE OUT OF THE EXHAUST PIPES. THERE WAS NO 'CHECK ENGINE LIGHT' ON DURING OR AFTER THIS INCIDENT. I PULLED THE VEHICLE OVER AND SHUT THE ENGINE OFF, THEN HAD IT TOWED TO A TRUSTED MECHANIC. HE DETERMINED THAT THE COOLANT MAY BE LEAKING INTO THE CYLINDER 1 CAUSING IT TO MISFIRE AND EVENTUALLY LEADING TO A BLOWN HEAD GASKET. THIS CAR WAS METICULOUSLY CARED FOR AND MAINTAINED AND SOMEHOW HAS A BLOWN HEAD GASKET BEFORE REACHING 80,000 MILES. THE EXTENT OF THE DAMAGE TO THE ENGINE IS STILL TO BE DETERMINED.

I HAVE A 2016 FORD FUSION AND I JUST RECENTLY BEGAN EXPERIENCING CODE P302 AND LOSING COOLANT. I REPLACED THE SPARK PLUGS AND COIL AND THE LIGHT WENT OUT FOR A FEW WEEKS BUT THEN IT CAME BACK ON AND ONLY GOT WORSE. ON ONE OF THOSE OCCASIONS MY CAR LITERALLY SHUT OFF WHILE DRIVING IT ON A BUSY ROAD. THANKFULLY I WAS ABLE TO MANEUVER IT TO THE EMERGENCY LANE. THE SHUT OFF APPARENTLY WAS DUE TO AN ENGINE COOLANT FAILURE. AFTER SPEAKING WITH FORD ABOUT IT I WAS TOLD THAT COOLANT IS MORE THAN LIKELY LEAKING AND I WOULD NEED TO REPLACE THE ENTIRE ENGINE. I AM FILING A COMPLAINT WITH THE NHTSA CONCERNING THIS MATTER. I CAN'T AFFORD TO OVER 6K FOR A NEW MOTOR. I AM STILL MAKING PAYMENTS AND MY CAR SITS IN THE DRIVEWAY. AFTER DOING RESEARCH I SEE THIS IS AN ISSUE THAT HAS BEEN GOING ON FOR SOME TIME, WHY HAS A RECALL NOT BEEN DONE DUE TO THE ONGOING DEFECT.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE WHEEL LUG NUTS WERE SWOLLEN AND ENLARGED AND COULD NOT BE REMOVED USING THE MANUFACTURER PROVIDED LUG NUT WRENCH. THE LUG NUTS WERE REPLACED ON ALL FOUR WHEELS AND THE FAILURE WAS REMEDIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 49,651.

I AM FRUSTRATED BECAUSE I READ ONLINE THERE HAS BEEN A RECALL ON THIS SINCE 2018 AND I WAS NEVER NOTIFIED. TODAY, I ENDED UP STUCK IN MY CAR STUCK WITH MY 3 YEAR OLD SON IN THE BACKSEAT FOR 2 HOIRS NOT BEING ABLE TO MOVE BECAUSE MY CAR WOULD MOVE IF I WAS NOT STEPPING ON THE BRAKE. IT TOOK 2 HOURS FOR THE TOWING COMPANY TO ARRIVE. A PROBLEM THAT COULD HAVE BEEN AVOIDED IF I WAS NOTIFIED. THE WORST PART IS THAT I WAS JUST AT FORD 2 WEEKS AGO GWTTING A NEW BATTERY AND AN OIL CHANGE AND THEY ALSO DIDN'T NOTIFY ME OF ANYTHING. THE RECALL STATES THAT THERE IS A PROBLEM IN THE BUSHING IN THE TRANSMISSION SHIFT. I HAVE INCLUDED PICTURES OF THE PROBLEM SUCH AS THE CAR SHOWING BEING ON PARK AND ON REVERSE AT THE SAME TIME.

I HAVE A 2016 FORD FUSION . I HAVE HAD 3 DOOR LATCHES FAIL. I CAN NOT BELIEVE THIS COULD BE AN ISOLATED PROBLE.

WHEN THE STEERING WHEEL IS TURNED ALL THE WAY TO EITHER SIDE, MULTIPLE ALARM SOUNDS GO OFF IN THE VEHICLE INCLUDING LOSS OF POWER STEERING, LOSS OF REVERSE SENSORS, LOSS OF HILL ASSIST AND LOSS OF STABILITY CONTROL. THIS OCCURS ANYTIME THE WHEEL IS FULLY TURNED, EITHER STATIONARY OR MOVING. THIS OCCURRED 2 YEARS AGO IN THE SAME VEHICLE AND THEY REPLACED THE COMPUTER, AFTER NOT FINDING ANY OTHER ISSUE. NOW IT IS OCCURRING AGAIN, SAME SYMPTOMS, SAME CAUSE. A VIDEO CAN EASILY BE SENT IF REQUESTED.

WAS DRIVING DOWN THE ROAD WHEN MY CAR STARTING DRIVING STRANGE, VERY ROUGH. THEN THE CLIMATE CONTROL SYSTEM WAS COMPLETELY GRAYED OUT AND A MESSAGE POPPED UP ON MY DASH 'TEMPORARILY LOST COMMUNICATION WITH CLIMATE SYSTEM' WHILE THIS ERROR MESSAGE IS UP, THE WINDOWS WON'T GO DOWN OR UP, A/C OR HEAT WON'T TURN ON, DASH DOESN'T WORK AT ALL, DOORS WON'T LOCK OR UNLOCK. VERY UNSAFE!

THE SHIFT LINKAGE BUSHING IN MY 2016 FORD FUSION FAILED LEAVING ME IN THE MIDDLE OF TRAFFIC WITHOUT GEARS AND UNABLE TO MOVE THE CAR OUT OF THE WAY. I WAS IN TRAFFIC AND TRIED TO CHANGE LANES WHEN THE GEARS LOCKED AND I COULDN'T MOVE ANYMORE.

I GOT A 2016 FORD FUSION. I GOT A CYLINDER 3 MISFIRE. HAD IT FIX 2 TIME. BUT THE PROBLEM REMAINS THE SAME. TOOK MY FOR TO 2 DIFFERENT FORD COMPANIES AN THEY TOLD ME THE SAME THING. I GOT TO REPLACE THE ENGINE. ONE TOLD ME THAT IT WAS GONNA BE 6300$ AN THE OTHER FOR SAY 9300$ COOLING HAVE REACH THE 3 CYLINDER AN CAUSE MISFIRE. BOTH FORD SAID IT WAS MANUFACTURING DEFECT. CALL THE FORD PLATE AN THEY SAID THEY COULDN'T GIVE ME NO ASSISTANCE WITH THIS PROBLEM. THEY KNOW IT'S A MANUFACTURE DEFECT AN STILL WILL NOT HELP. IF ANYONE HAVE THIS SAME PROBLEM CAN YOU PLEASE HELP ME IN THE RIGHT DIRECTION? MY CAR HAVE OVER HEATING EVERYDAY.

MY 2016 FORD FUSION SE HAS 14,499 MILES AND DIES AT RED LIGHTS, IDLES ROUGH WHEN AC IN ON AND HAS DIED WHILE DRIVING 30 MPH. NOT SAFE FOR ME OR MY PASSENGERS WHEN I DON'T KNOW WHEN OR IF IT IS GOING TO DIE. I HAVE READ 13 OTHER COMPLAINTS WITH THE SAME ISSUE FOR THIS SAME TYPE OF VEHICLE. A RECALL NEEDS TO BE DONE BEFORE SOMEONE GETS IN A BAD WRECK WHEN IT DIES.

SERVICE ENGINE LIGHT ON 2016 FORD FUSION ECOBOOST CAME ON. DIAGNOSTICS DISPLAYED CODE P300. I PAID TO HAVE THIS FIXED 2 TIMES. THE LIGHT CAME BACK ON AND THE CAR BEGAN TO OVERHEAT WHILE DRIVING ON THE EXPRESSWAY. TOOK THE CAR TO FORD AND THEY ADVISED IT WAS A COOLANT LEAK IN THE ENGINE. THEY ADVISED IT WAS A MANUFACTURE DEFECT BUT WOULDN'T FIX THE ISSUE BECAUSE THE WARRANTY WAS UP ON THE VEHICLE. UPON DOING RESEARCH, THIS IS A KNOWN ISSUE.

THE CHECK ENGINE LIGHT CAME ON IN MY VEHICLE AND IT WAS IDLING ROUGH SO I TOOK IT BY AUTOZONE TO GET THE DIAGNOSTIC CHECK. IT SHOWED P0300, CYLINDER MISFIRE. I TOOK MY VEHICLE TO THE FORD DEALERSHIP BUT THE CHECK ENGINE LIGHT HAD GONE OFF SO THEY CHANGED THE SPARK PLUGS THINKING THIS WOULD FIX IT. A FEW DAYS LATER, THE SAME THING HAPPENED, WITH THE ADDITION OF WHITE SMOKE COMING OUT OF THE EXHAUST, WHILE IDLING. WHEN I TOOK IT IN THE SECOND TIME, THE LIGHT WAS NOT ON ANYMORE AND IT WASN'T SMOKING. THEY COULDN'T REPLICATE THE PROBLEM. ABOUT A WEEK LATER, WHEN I STARTED THE VEHICLE, IT IDLED ROUGH AND THEN DIED. WHEN I STARTED IT BACK UP, THE CHECK ENGINE LIGHT WAS ON AGAIN AND WHITE SMOKE WAS COMING FROM THE BACK OF THE VEHICLE. WHEN I STARTED DRIVING, ON A CITY STREET, WHITE SMOKE BEGAN BILLOWING FROM THE EXHAUST. THE SMOKE WAS SO THICK THAT I COULDN'T SEE ANYTHING BEHIND ME. I IMMEDIATELY CALLED THE FORD DEALERSHIP AND MADE AN APPOINTMENT TO GET IT LOOKED AT AGAIN. THIS TIME THEY INFORMED ME THAT COOLANT WAS LEAKING INTO ONE OF THE CYLINDERS AND THAT I WOULD NEED A NEW ENGINE AND IT WAS GOING TO COST $7,300. MY CAR HAS BEEN IN THE SHOP NOW FOR ALMOST TWO WEEKS WAITING FOR THE EXTENDED WARRANTY COMPANY TO MAKE A DECISION ON WHETHER OR NOT THEY WILL PAY FOR THE REPAIR. TSB 19-2346 ADDRESSES THE ISSUE BUT THE VEHICLE OWNER STILL HAS TO PAY FOR THE REPAIR IF THEY DON'T HAVE A WARRANTY OR IT DOESN'T COVER IT. THE FIRST INCIDENT WAS ON 7/22/20 AND THE FINAL INCIDENT WAS ON 8/14/20.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, HIS DAUGHTER WAS UNABLE TO SHIFT THE TRANSMISSION SHIFTER. THE VEHICLE WAS TOWED TO THE LOCAL DEALER MOUNTAIN VIEW FORD LOCATED AT 301 E 20TH ST, CHATTANOOGA, TN 37408, WHO DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 103,000.

THE CHECK ENGINE LIGHT IS ON. THE CODE WAS P0304, WHICH IS A MISFIRE IN CYLINDER 4. THE SPARK PLUGS WERE DUE FOR A CHANGE, SO I CHANGED THEM, THE OIL HAS BEEN CHANGED AT RECOMMENDED INTERVALS, AND FUEL INJECTOR CLEANER USED WHEN FILLING UP. THE NEW SPARK PLUGS DID NOT MAKE THE ENGINE LIGHT GO AWAY AFTER CLEARING THE CODE. I TESTED THE IGNITION COILS, AND THEY ARE FINE. ALSO, THE COOLANT LEVEL IS OFTEN LOW, AND I HAVE TO PUT A QUART IN A WEEK. IT IS NOT LEAKING FROM ANYWHERE. I STARTED RESEARCHING, AND FOUND THAT THERE ARE MANY OTHER FORD FUSIONS WITH THIS PROBLEM, AND THE COOLANT IS LEAKING INTO A CYLINDER, AND GIVING THE MISFIRE ON A CERTAIN CYLINDER CODE.

ON MONDAY 08/10/2020 PARK MY VEHICLE IN THE MORNING AND THEN CAME BACK TO THE CAR IN THE AFTERNOON. IT HAD STARTED AND WAS ABLE TO MOVE THE SHIFTER BUT WITH NO RESULT FROM THE TRANSMISSION AND NO GEAR INDICATION ON DISPLAY. VEHICLE HAD TO BE TOWED AND TAKEN TO A FORD DEALERSHIP THE NEXT DAY. ADVISED THAT THE SHIFTER CABLE WAS BROKEN AND NEEDS TO BE REPLACE. WAS INFORMED THAT MY CAR WAS READY FOR PICK UP ON FRIDAY 08/15/2020. ON MONDAY 08/17/2020 HAD TAKEN VEHICLE BACK TO THE DEALERSHIP TO ADJUST SHIFTER CABLE LINKAGE BECAUSE THE SHIFTER WAS FOUND THAT IT COULD ACCIDENTALLY SHIFT INTO NEUTRAL FROM DRIVE WITH THE SMALLEST AMOUNT OF PRESSURE. DEALERSHIP VERIFIED THAT CABLE SHIFTER REQUIRED ADJUSTMENT. ON THURSDAY 08/20/2020 VEHICLE WAS COMPLETELY REPAIRED BY FORD DEALERSHIP.

THERE IS A MISFIRE ON CYLINDER 1. DIAGNOSED AS A COOLANT LEAK. IT IS THE SAME ENGINE THAT IS IN THE 2017 FUSION THAT HAS A RECALL ON THE ENGINE DUE TO COOLANT LEAK.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS IN A DRIVE THRU, SHE HAD PLACED THE VEHICLE INTO PARK AND RELEASED HER FOOT OFF THE BRAKE PEDAL. UPON RELEASING HER FOOT OFF THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING, CAUSING HER TO ABRUPTLY DEPRESS THE BRAKE PEDAL. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO TOM DENCHEL FORD COUNTRY HERMISTON SALES & LEASING (555 S HWY 395, HERMISTON, OR 97838) WHERE THEY STATED THAT THE TRANSMISSION BUSHING FAILED. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOTIFIED OF THE FAILURE AND REFERRED HIM TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT CALLED ON BEHALF OF HER GRAND-DAUGHTER WHO OWNS A 2016 FORD FUSION. AFTER TURNING INTO THE SCHOOL'S PARKING LOT AND PARKING THE VEHICLE, HER GRANDDAUGHTER PLACED THE VEHICLE IN PARK, HOWEVER THE VEHICLE ROLLED BACKWARDS. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT'S GRAND-DAUGHTER ENGAGED THE PARKING BRAKE TO PREVENT THE VEHICLE FROM ROLLING BACKWARDS. THE CONTACT'S GRAND-DAUGHTER WAS NEARBY THE DEALER ANDERSON FORD OF ST. JOSEPH (2207 N BELT HWY, SAINT JOSEPH, MO 64506) ASKED FOR ASSISTANCE. THE VEHICLE WAS DIAGNOSED THAT THE SHIFTER CABLE BUSHING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO THE NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 72,593.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LOCAL DEALER L. B. SMITH FORD LOCATED AT 1100 MARKET ST, LEMOYNE, PA 17043 FOR MAINTENANCE. THE DEALER STATED THAT THE LUG NUTS WERE RUSTED AND WAS UNABLE TO BE REMOVED. THE CONTACT WAS INFORMED THAT THE LUG NUTS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT FELT UNSAFE DUE TO THE FAILURE THAT COULD HAVE HAPPENED ON ROAD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 30,454. *BF THE CONSUMER STATED THAT LUG NUTS HAVE BEEN REPLACED. *AS

CHECK ENGINE LIGHT CAME ON AND WAS RUNNING ROUGH. IT ALSO BEGAN TO OVERHEAT AND RUN LOW ON COOLANT. THE CHECK ENGINE LIGHT INDICATED A MISFIRE IN CYCLINDER 1. I TOOK IT TO THE FORD DEALERSHIP AND WAS TOLD COOLANT WAS LEAKING INTO THE CYCLINDER AND COULD NOT BE REPAIRED. I WAS TOLD I NEED A NEW ENGINE. I RESEARCHED THIS AND SAW THAT THIS IS HAPPENING VERY OFTEN TO ENGINES LIKE MINE. THE SERVICE MANAGER SAID THERE WERE NO RECALLS BUT THIS SHOULDN'T HAPPEN. THIS OCCURRED WHILE DRIVING ON THE CITY STREETS AND HIGHWAY.

COOLANT LEAKED INTO MY CYLINDERS CAUSING THE MOTOR TO OVERHEAT. I WAS AT A STOP LIGHT WHEN IT HAPPENED AND IMMEDIATELY PULLED INTO A PARKING LOT AND SHUT THE ENGINE OFF.

CYL 2 MISFIRE SINCE 2 MONTHS AFTER I BOUGHT CAR AT 56K MILES. NOW OVERHEATING, COOLANT LEAKING INTO ENGINE AT RATE OF ABOUT A GALLON/WEEK. STILL HAVE 5 YEARS OWED ON A $350/MO YARD ORNAMENT. FORD IS AWEFULL!!! SAME JUNK AS THE 1.6L THEY "FIXED."

STOPPED CAR. SHIFTED INTO PARK, BUT CAR ROLLS. WILL NOT SHIFT INTO ANY GEAR. WILL NOT START. TOWED TO HILBISH FORD IN KANNAPOLIS, NC. DEALER SAYS IT IS THE SHIFTER CABLE BUSHING. GOOGLE SEARCH REVEALS THAT FORD HAS RECALLED FORD FUSIONS MODEL YEARS 2014-2016 FOR THIS SAME EXACT PROBLEM, YET THE DEALERSHIP SAYS MY CAR IS NOT INCLUDED IN THE RECALL AND ARE CHARGING ME OVER $300.00 FOR REPAIRS.

THE CAR STARTED MISSING LIKE THR TRANSMISSION WAS GOING OUT TIL IT COMPLETELY STOPPED RUNNING. FINALLY HAD THE TRANSMISSION REPLACED AND IT DID IT AGAIN. THE TAPPET ON THE HIGH PRESSURE FUEL PUMP UNDER THE HOOD ENDED UP BEING THE PROBLEM. THE CAM SHAFT IS WEARING A HOLE IN THEM I JUST REPLACED IT A SECOND TIME IN 3 MONTHS. NOW I HAVE METAL IN MY ENGINE AND FORD SAID THEY HAVE BEEN SELLING THEM PRETTY QUICK SO THAT TELLS ME THERE IS A PROBLEM.

FORD DEALERSHIP IS STATING ENGINE AND TRANSMISSION NEEDS TO BE REPLACED. THEY SAID THIS IS A KNOWN ISSUE WITH THE 1.5L ENGINE AND FORD IS AWARE OF IT. THEY'VE NEVER SEEN THE TRANSMISSION GO AT THE SAME TIME. ESTIMATED REPAIRS ARE $6,300. I'M THE ORIGINAL OWNER, REGULARLY MAINTAINED, WITH 95,000 MILES ON IT. JUST TURNED 4 YEARS OLD.

I HAVE A CAR HEALTH MONITOR PLUGGED INTO MY OBD II PORT, IT'S OUT JUST ONE DAY READ (CYLINDER 2 MISFIRE) SO I DRIVE TO WORK AND THEN CALL HILTOP FORD (RICHMOND CA)TO BRING IT IN TO SEE WHAT'S WRONG. THEY PERFORMED RECALLS BUT AS FAR THE ISSUE I BROUGHT IT IN FOR THEY SAID, THAT THEY HAD NO IDEA WHAT'S WRONG WITH THE CAR AND HAVE TO REPLACE THE ENTIRE ENGINE. AND DIRECTLY AFTER TELLING ME THIS AND ME LEAVING I GET A CALL FROM THE SALES DEPARTMENT TRYING TO SET UP AND APPOINTMENT TO PURCHASE A NEW VEHICLE! SO NOW I'M OF THE MINDSET THAT SOMETHING IS FISHY. I THEN TOOK THE CAR TO A MECHANIC I KNOW, DURING THAT RIDE MY CAR BEGINS TO OVERHEAT, OFF AND ON. AFTER GETTING THE CAR TO THE MECHANIC HE RAN HIS DIAGNOSTICS AND TOLD ME YEAH MY I HAVE A SPARK PLUG THAT'S OUT AND NEEDS TO BE REPLACED. I GET THAT DONE, EVERYTHING IS FINE FOR ABOUT 3-4 WEEKS. THEN THE SAME THING HAPPENS (CYLINDER 2 MISFIRE AND OVERHEATING) AT THIS POINT I DON'T TRUST FORD CAUSE THEY NEW THEY AT LEAST KNEW THE SPARK PLUGS WAS OUT. BACK TO THE MECHANIC I GO, HE THEN LET'S ME KNOW THAT THERE'S A NOTICE OUT DESCRIBING THE ISSUE SO HE TOLD ME TO CONTACT FORD TO SEE IF THEY'D FIX IT. AGAIN FORD 'KNEW NOTHING' OF THE SORT. AND MY CAR JUST STOPPED AND WON'T START AND IT IS DIRECTLY RELATED TO THE ISSUES THE CAR HAS HAD. NOW HERE I AM TRYING TO FIND THE BEST COURSE OF ACTION AND NOT HAVE TO PURCHASE A NEW CAR. NOT SURE WHY THIS ISN'T RECALLED WHEN IT'S HAPPENING TO A LOT OF PEOPLE.

I HAVE HAD MY CAR FOR ONLY 3 MONTHS NOW. ABSOLUTELY NO SIGNS THAT ANYTHING WAS BAD OR STARTING TO GO OUT. I WAS DRIVING WITH MY DAUGHTER LEAVING THE BANK AND MY CAR DIES IN THE MIDDLE OF THE RD IN A CURVE!!! THE WRENCH TOOL LIGHT POPS UP AND SAYS SEE OWNER MANUAL/ IN THE MANUAL THIS INDICATES A POWER TRAIN/ AWD PROBLEM. THE CAR WHEN STARTED IDLES VERY ROUGH AND DOESN'T WANT TO ACCELERATE. I HAVE READ OTHER COMPLAINTS THAT IS EXACTLY LIKE MINE WITH THE 2016 FORD FUSION. I AM A SINGLE MOM OF 4 AND ONLY HAVE THIS CAR. I AM GETTING IT TO A MECHANIC TO SEE WHAT SHOWS UP. FROM WHAT I HAVE SEEN ON OTHER COMPLAINTS IT HAS TO DO WITH FAILURE OF THE THROTTLE BODY SENSOR! HAD SOMEONE BEEN BEHIND ME WE COULD'VE BEEN HIT DUE TO THE CAR STALLING IN THE RD! LUCKILY I WAS GOING DOWN HILL AND WAS ABLE TO COAST ONTO A SIDE ROAD!! THANK GOD! MANY OTHER CARS THE SAME AS MINE ARE EXPERIENCING THIS! PLEASE INVESTIGATE THIS PROBLEM AND RECALL THE PARTS ASSOCIATED WITH IT!! THIS IS EXTREMELY DANGEROUS ESPECIALLY WHERE I LIVE( MOUNTAINS) WITH WINDING ROADS AND LESS VISIBILITY FOR A CAR BEHIND ME IF I STALL OUT IN A CURVE LIKE I DID TODAY! I WAS DRIVING ON A SECONDARY ROAD WHEN THIS HAPPENED, NEAR THE MAIN ROAD.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE OVERHEATED. THE CONTACT PULLED OVER, OPENED THE HOOD, AND NOTICED THAT THE COOLANT LEVEL WAS VERY LOW. THE CONTACT PULLED TO A SERVICE STATION AND REFILLED THE COOLANT. THE CONTACT STATED THAT WHEN HE ARRIVED AT HIS RESIDENCE, THE COOLANT RESERVOIR WAS ALMOST EMPTY. THE VEHICLE WAS TAKEN TO ELDER FORD OF TROY LOCATED AT 777 JOHN R ROAD, TROY, MI 48083, WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE HOWEVER, THE VEHICLE WAS 1,000 MILES OVER THE WARRANTY LIMITATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

MY 2016 FORD FUSION TITANIUM ROLLED AWAY FROM WHERE IT WAS PARKED ON A FLAT CONCRETE SURFACE. IT WENT DOWN THE DRIVEWAY, ACROSS THE STREET, AND APPROXIMATELY 30 TO 40 FEET INTO A WOODEN AREA BEFORE TREES STOPPED IT. THE CAR NEEDS THE KEY IN CLOSE ENOUGH PROXIMITY TO START. THE KEY WAS IN MY PURSE IN MY HOUSE. THE CAR, WHEN ON, NEEDS TO HAVE THE BRAKE COMPRESSED TO TAKE IT FROM PARK TO DRIVE OR PARK TO REVERSE OR PARK TO ANY OTHER GEAR. SO, NO KEY. NO COMPRESSED BRAKE. NO MANUAL CHANGE OF GEARS. YET, IT STILL ROLLED AWAY. SOMETHING HAPPENED WITH THE GEAR SHIFTER. YOU DON'T HAVE TO HAVE THE KEY IN OR BY THE CAR. IT DOESN'T HAVE TO BE STARTED. YOU DON'T HAVE TO HAVE YOUR FOOT ON THE BRAKE. AND IT GOES OUT OF PARK TO ANY OTHER GEAR. NO KEY. NOT ON. NO BRAKE. I HAD THE NC HIGHWAY PATROL COME AND THE OFFICER DID A REPORT. I HAVE CONTACTED MY INSURANCE COMPANY.

GOT IN A CAR ACCIDENT TO WHERE I EXPERIENCED INJURIES AND THE AIR BAGS DID NOT DEPLOY

WHILE DRIVING ON THE HIGHWAY, THE CAR SUDDENLY DISPLAYED A 'WRENCH' INDICATOR WHICH STATES 'SEE OWNER'S MANUAL'. THE CAR LOST THE ABILITY TO ACCELERATE (GAS PEDAL/ACCELERATION WAS DISABLED). AFTER STEERING THE VEHICLE TO THE SIDE OF THE ROAD, THE CAR BEGAN TO IDLE VERY ROUGH BEFORE THE CAR WAS TURNED OFF. I ATTEMPTED TO RESTART THE VEHICLE, BUT THE ENGINE CONTINUED TO IDLE VERY ROUGH AND THE WRENCH LIGHT AND CHECK ENGINE LIGHT BOTH APPEARED ILLUMINATED. UPON INSPECTION WITH AN OBD II CODE READER, THE CODE 'P2111' WAS DISPLAYED. THIS INDICATED A 'STUCK OPEN' THROTTLE, RESULTING IN THE DISABLED ACCELERATION OF THE VEHICLE. AFTER THE CODE WAS CLEARED, THE VEHICLE STARTED NORMALLY AND WAS ABLE TO BE DRIVEN HOME ON SURFACE ROADS. AFTER BRIEF INSPECTION, THE THROTTLE APPEARS TO BE MECHANICALLY IN GOOD CONDITION, AND INVESTIGATION ONLINE INDICATES MANY OTHER VEHICLES OF THIS MAKE/MODEL EXPERIENCE A FAILURE OF THE THROTTLE BODY SENSOR. THIS EXPLAINS THE SYMPTOMS EXEPRIENCED BY MY VEHICLE DESPITE THE MECHANICAL CONDITION OF THE THROTTLE BEING GOOD. FORTUNATELY, NOBODY WAS HURT, BUT SUDDEN LOSS OF ACCELERATION COULD BE EXTREMELY DANGEROUS IN A VARIETY OF SCENARIOS, ESPECIALLY AT HIGHWAY SPEEDS.

MY CAR WAS SERVICED BY KOONS FORD IN BALT, MD FROM MAY 26TH-28TH TO ADDRESS A RECALL THAT REQUIRED REMOVAL OF MY ENGINE. AFTER THE REPAIR, MY CAR SAT IN MY PARKING SPACE AT HOME THE WHOLE WEEKEND DUE TO COVID-19. ON THE FOLLOWING MONDAY, JUNE 1ST, MY CAR ENGINE EXPLODED ON I83 WHILE MY HUSBAND WAS USING MY CAR TO GO TO WORK. MY CAR WAS COMPLETELY ENGULFED IN FIRE AND TOTALED. FORTUNATELY, MY HUSBAND WAS ABLE TO QUICKLY GET MY CAR TO THE SIDE OF THE ROAD AS THE CABIN STARTED TO FILL WITH SMOKE AND JUMP OUT. KOONS FORD TOLD ME THAT THEY WOULD "SHRINK WRAP" MY CAR AT THE LOT THE POLICE HAD IT TOWED TO AND BRING IT BACK TO "INVESTIGATE HOW THE FIRE STARTED." THEY LIED AND THEN TOLD MY INSURANCE COMPANY THAT THEY DID NOT CAUSE THE FIRE. IN ADDITION, WHILE I WAS THERE WAITING IN THEIR LOBBY, THEY TOLD ME THEY WOULD "GET ME A RENTAL" IN THE MEANTIME WHILE THEY INVESTIGATE. NOT ONLY DID THEY LIE AND IMPLY I WAS RESPONSIBLE FOR CAUSING THE FIRE, THEY TRIED TO STIFF ME FOR THE COST OF THE RENTAL. ONLY AFTER I PUSHED BACK, THEY FINALLY PAID THE RENTAL BILL. MY INSURANCE COMPANY HAS PAID FOR THE COST OF MY LOST CAR WHICH I NOW AM BEARING ADDITIONAL COSTS IN MY INSURANCE COVERAGE. MY CAR HAD ONLY BEEN SERVICED BY KOONS FORD AND WAS NOT EXPERIENCING ANY PROBLEMS PRIOR TO THEM WORKING ON THE RECALL. I HAVE BEEN WITHOUT A CAR GOING ON 2 MONTHS NOW AS I CANNOT AFFORD TO TAKE ON ANOTHER 4-6 YEARS OF CAR PAYMENTS AS I WAS CLOSING ON A NEW HOME AT THE SAME TIME THE FIRE HAPPENED. I REACHED OUT TO FMC AND THEY SAID THEY WOULD HAVE SOMEONE FROM CUSTOMER SERVICE CONTACT ME WHICH ENDED UP TO BE YET ANOTHER LIE.*DT *TR

ON MAY 28TH, 2020 I TOOK MY 2016 FORD FUSION HYBRID IN FOR SERVING AT 42,670 MILES, BECAUSE OF MY VEHICLES LOSS OF POWER STEERING, STEERING WHEEL STUTTER AND A WINNING SOUND WHILE IN MOTION ON CITY STREET. MULTIPLE STEERING NOTIFICATION WARNING LIGHTS CAME ON, INCLUDING POWER STEERING ASSIST FAULT, ADVANCE TRAC FAULT, LANE KEEPING MALFUNCTION, AND PRE-COLLISION ASSIST NOT AVAILABLE. MY VEHICLES LOSS OF POWER STEERING WHILE IN TRAFFIC CAUSED THE VEHICLE TO BECOME DIFFICULT TO CONTROL. ON MAY 29TH THE TECHNICIANS PERFORMED DIAGNOSTIC TEST, WHICH THEY TOLD ME INDICATED MY STEERING RACK ASSEMBLY NEEDED TO BE REPLACED AND A WHEEL ALIGNMENT WOULD ALSO NEED TO DONE A WELL. PARTS WERE ORDERED AND ON JUNE 4TH THE SERVICE WORK WAS DONE. MY TOTAL COST WAS $3102.39. ON JUNE 27TH, LESS THAN A MONTH AFTER HAVING MY CAR SERVICE AND PAYING OVER $3,100.00 FOR THE REPLACEMENT OF MY STEERING RACK ASSEMBLY AND 4 WHEEL ALIGNMENT, PLUS DYNASTIC TEST, THE SAME PROBLEMS REOCCURRED WHILE I WAS DRIVING, PLUS AT VARIOUS SPEEDS THE POWER STEERING SEIZED, WHILE ATTEMPTING TO MAKE RIGHT AND LEFT TURNS WHILE BRAKING GOING DOWN HILL AND ALL THE STEERING MALFUNCTION NOTIFICATIONS CAME ON AND STEERING AGAIN BECAME DIFFICULT. I TOOK MY CAR BACK IN FOR SERVICING AGAIN FOR THE SAME PROBLEM. THEY KEPT MY CAR FOR 2 DAYS AND SAID THEY HADN'T RESET THE STEERING TRACK ASSEMBLY COMPUTER, WHICH THEY DID THEY NOW HAD TO DO LINE, BY LINE, INSTEAD OF JUST SELECTING THE RESET. WHY WASN'T THE COMPUTER RESET IN THE FIRST PLACE? INSTEAD OF CHARGING ME $3100 FOR A BRAND NEW ASSEMBLY? PLUS THE WORK ORDER AFTER MY SECOND VISIT TO SERVICE SAID THEY DID NOT SEE THE PROBLEMS I MENTIONED. A WEEK LATER THE PROBLEMS AND ALERTS WENT OFF AGAIN WHILE IN MOTION. I WILL BE TAKING MY CAR BACK IN. I DO NOT FEEL SAFE DRIVING THIS CAR ANY MORE.

ON MAY 28TH, 2020 I TOOK MY 2016 FORD FUSION HYBRID IN FOR SERVING AT 42,673 MILES, BECAUSE OF MY VEHICLES LOSS OF POWER STEERING, STEERING WHEEL STUTTER AND A WINNING SOUND WHILE IN MOTION ON CITY STREET. MULTIPLE STEERING NOTIFICATION WARNING LIGHTS CAME ON, INCLUDING POWER STEERING ASSIST FAULT, ADVANCE TRAC FAULT, LANE KEEPING MALFUNCTION, AND PRE-COLLISION ASSIST NOT AVAILABLE. MY VEHICLES LOSS OF POWER STEERING WHILE IN TRAFFIC CAUSED THE VEHICLE TO BECOME DIFFICULT TO CONTROL. ON MAY 29TH THE TECHNICIANS PERFORMED DIAGNOSTIC TEST, WHICH THEY TOLD ME INDICATED MY STEERING RACK ASSEMBLY NEEDED TO BE REPLACED AND A WHEEL ALIGNMENT WOULD ALSO NEED TO DONE A WELL. PARTS WERE ORDERED AND ON JUNE 4TH THE SERVICE WORK WAS DONE. MY TOTAL COST WAS $3102.39. ON JUNE 27TH, LESS THAN A MONTH AFTER HAVING MY CAR SERVICE AND PAYING OVER $3,100.00 FOR THE REPLACEMENT OF MY STEERING RACK ASSEMBLY AND 4 WHEEL ALIGNMENT, PLUS DYNASTIC TEST, THE SAME PROBLEMS REOCCURRED WHILE I WAS DRIVING, PLUS AT VARIOUS SPEEDS THE POWER STEERING SEIZED, WHILE ATTEMPTING TO MAKE RIGHT AND LEFT TURNS WHILE BRAKING GOING DOWN HILL AND ALL THE STEERING MALFUNCTION NOTIFICATIONS CAME ON AND STEERING AGAIN BECAME DIFFICULT. I TOOK MY CAR BACK IN FOR SERVICING AGAIN FOR THE SAME PROBLEM. THEY KEPT MY CAR FOR 2 DAYS AND SAID THEY HADN'T RESET THE STEERING TRACK ASSEMBLY COMPUTER, WHICH THEY DID THEY NOW HAD TO DO LINE, BY LINE, INSTEAD OF JUST SELECTING THE RESET. WHY WASN'T THE COMPUTER RESET IN THE FIRST PLACE? INSTEAD OF CHARGING ME $3100 FOR A BRAND NEW ASSEMBLY? PLUS THE WORK ORDER AFTER MY SECOND VISIT TO SERVICE SAID THEY DID NOT SEE THE PROBLEMS I MENTIONED. A WEEK LATER THE PROBLEMS AND ALERTS WENT OFF AGAIN WHILE IN MOTION. I WILL BE TAKING MY CAR BACK IN. I DO NOT FEEL SAFE DRIVING THIS CAR ANY MORE.

I HAVE A HAD TO REPLACE THE PASSENGER SIDE FRONT DOOR LATCH AND THE DRIVERS SIDE REAR DOOR LATCH IN THE LAST 15 MONTHS. THE VEHICLE WAS STATIONARY ON BOTH OCCASIONS. I OPEN BOTH DOORS TO PLACE SOMETHING IN MY VEHICLE AND WHEN I ATTEMPTED TO CLOSE THE DOORS THEY DID NOT LATCH. THEY WOULD BANG AGAINST THE LATCH BAR AND STAY OPEN. BOTH REPAIRS HAVE COST ME IN EXCESS OF $300.00 USD EACH AND THE COST OF A RENTAL CAR BOTH TIMES.

I BACKED MY VEHICLE OUT OF THE DRIVEWAY AT 4408 ALAN KENT DR, KILLEEN, TX, I THEN PROCEEDED TO PUT IT IN DRIVE WHEN IT WOULD NOT GO BEYOND NEUTRAL. MY CAR HAD TO BE TOWED BACK TO MY RESIDENCE.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE RADIO AND AIR CONDITIONING UNIT BECAME INOPERABLE. ADDITIONALLY, THE WINDOW SWITCH LOCKED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE WAS NOT REMEDIED. THE CONTACT STATED THAT THE FAILURE WAS INDEPENDENTLY REMEDIED AFTER ALLOWING THE VEHICLE TO REMAIN IDLING. THE VEHICLE WAS TAKEN TO ROBINSON BROTHERS FORD (11455 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 293-8900) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

AIRBAG LIGHT STAYS ON DIAGNOSED WITH FAILED OCS SYSTEM

1ST PROBLEM ON HIGHWAY GOING 55 MPH AIR VACUUM PACK WENT OUT ON BRAKES PROBLEM WAS FIXED ONLY TO OCCUR 3 DAYS LATER, THIS TIME AT A STOP LIGHT AND BLEW A COUPLING ON THE SAME PART. AFTER THAT IS FIXED SAME WEEK 2ND PROBLEM SERVICE ENGINE SOON LIGHT COMES ON DAY LATER CAR LOOSES SPEED BOGS DOWN AND SHUTS OFF. MECHANIC RESET THE SES LIGHT TO TELL ME THE ECO BOOST SPORT PACK IS GOING OUT. MY CAR ONLY HAS 63K MILES ON IT.

LEAKING ENGINE COOLANT INTO ENGINE CYLINDER 3, CAUSING ENGINE TO OVERHEAT AND A CRACK IN THE LONG BLOCK. RESULT: COMPLETE ENGINE FAILURE. PRESSURE TEST INDICATED A 4LBS DROP IN 4 MINUTES, WHICH SHOULD NOT OCCUR IN THAT SHORT AMOUNT OF TIME. THROUGH THE ECC TEST INDICATED ERROR CODES P0304 AND P0316 AS WELL AS THAT CYLINDERS 3 AND 4 HAVE MULTIPLE MISFIRES. CONTINUED DIAGNOSIS DISCOVERED THAT COOLANT WAS COMING OUT OF THE TAILPIPE WHICH INDICATES AN INTERNAL LEAK IN THE ENGINE AND THAT CYLINDER 3 PRESSURE DROPS DURING POWER BALANCE TEST. CRACK IN ENGINE BLOCK DUE TO OVERHEATING. COMPLETE ENGINE FAILURE RECOMMEND NEW ENGINE. THIS A MFG DEFECT AND IS THE SAME AS THE DEFECT DESCRIBED IN SAFETY RECALL 17S09 THAT INCLUDES 2013- 2014 FUSIONS. FORD NEVER FIXED THE PROBLEM. RECALL NEEDS TO BE EXPANDED TO INCLUDE 2015-2019 MODELS. DEFECT PRESENTS A FIRE HAZARD IF CYLINDER HEAD CRACKS IT MAY RESULT IN A PRESSURIZED OIL LEAK RESULTING IN A FIRE IN THE ENGINE COMPARTMENT

I WAS AT THE GAS STATION WHEN I GOT OUT OF MY CAR AFTER TURNING IT OFF WHILE I WENT INSIDE TO PAY. I WAS MOVING SWIFTLY BECAUSE I HAD TO GET BACK TO WORK. I LOOKED OUTSIDE AND MY CAR HAD ROLLED AWAY FROM THE PUMP, NEARLY IN THE CITY STREET BEFORE I REACHED IT. I IMMEDIATELY RAN OUTSIDE AFTER IT, HOPPED IN & PUT MY FOOT ON THE BRAKE. I WAS CONFUSED WHEN I SAW THE GEAR STILL IN PARK.. IT WAS THEN THAT I LOOKED AT THE DASH AND SAW IT WAS STUCK IN NEUTRAL. SOME GUYS HELPED ME PUSH IT BACK TO THE PUMP AND I HAD TO PUT THE PARKING BRAKE ON IN ORDER TO KEEP IT FROM ROLLING AGAIN. A NEARBY MECHANIC LOOKED UNDER MY HOOD AND DISCOVERED THAT THE 'SHIFTER CABLE BUSHING' HAD DEGRADED. I CALLED FORD AND SET UP AN APPOINTMENT. THE PROBLEM WAS STILL NOT FIXED

MY CAR HAS BEEN STOLEN OR PICKED UP BY A TRUCK LAST SEEN WAS ON THE 17TH OF JUNE,2020.WENT TO THE POLICE AND SAW THE CAR WAS PICKED UP BY A TRUCK. SINCE I BOUGHT THE VEHICLE HAVE RECEIVED COUPLES OF CALLS FROM YOU ABOUT MY CAR PAYMENT WHICH I ALWAYS PAY ON TIME TO THE BANK. IF YOU HAVE COME FOR THE CAR PLEASE LET ME KNOW.

TRUNK OPENS WHILE DRIVING. AFTER CLOSING HE TRUNK IT POPS OPEN AGAIN, THE TRUNK LATCH CAN BE HEARD CLICKING. IT STOPS AFTER ABOUT 10 SECONDS. TRUNK THEN LATCHES. WHILE CAR IS PARKED OVER NIGHT THE TRUNK IS OPEN SOME MORNINGS.

ENGINE COOLANT LEAKING IN ENGINE - ENGINE LONG BLOCK NEEDS REPLACED AFTER 77,000 MILES. CAR OVERHEATED ON A SHORT TRIP - LOW ON ANTIFREEZE APPARENTLY IT WAS LEAKING INTO THE ENGINE BLOCK - TOOK IT TO FORD DEALER AND THEY STATED THE LONG BLOCK NEEDED TO BE REPLACED. VEHICLE WAS SERVICED REGULARLY AND ISSUE PRIOR TO THIS WAS THE ENGINE RPM WERE ADVANCING BUT THE ENGINE SPEED WAS NOT ENGAGED- TOOK IT IN FOR REPAIR AND THEY REPLACED A FUEL SENSOR - 1 MONTH BEFORE THE COOLANT STARTED LEAKING INTO THE ENGINE

I WAS DRIVING DOWN THE ROAD ABOUT APPROX 40 MPH WHEN MY LIGHT WENT OFF SAYING THAT MY TRACTION CONTROLS WERE BOTH ON AND IN USE. IT WAS LIKE MY POWER STEERING WENT COMPLETELY OUT, OUT OF NO WHERE. I WAS DRIVING STRAIGHT AND IT ALSO POPPED UP THAT MY STEERING AND HILL ASSIST WAS NOT WORKING. I WAS AFRAID TO PULL OVER AND SHUT MY CAR OFF AND BE STUCK, SO I DROVE IT DOWN THE ROAD A FEW MILES MORE AND TURNED IT OFF IN MY PARKING LOT. WHEN I TURNED IT BACK ON, EVERYTHING SEEMED FINE. ALSO, AFTER FUELING MY VEHICLE UP, IT HAS BEEN ROUGH IDLING FOR A DEW AND THEN WILL EVEN OUT. WHEN STOPPING AT A LIGHT, IT WILL ALSO ROUGH IDLE AND EVEN BACK OUT AS WELL. I AM AT APPROX 65,000 MILES, 2016 AWD FORD FUSION TURBO. I AM DUE FOR AN INSPECTION AND OIL CHANGE NEXT WEEK AND HOPEFULLY GET SOME ANSWERS AS TO WHAT IT COULD BE. IT MAKES ME COMPLETELY SCARED NOW BECAUSE I AM A SINGLE MOTHER WITH KIDS. AFTER READING SEVERAL OTHER COMPLAINTS THAT ARE JUST LIKE MINE, THIS DOESN'T SEEM LIKE AN ISOLATED INCIDENT.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE DROVE VERY ROUGH PRIOR TO THE CHECK ENGINE WARNING LIGHT BECAME ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL ESTES FORD LOCATED AT 450 EAST NORTH FIELD DR, BROWNSBURG, IN 46112, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO CYLINDER #1 AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 85,000.

WALKED OUT TO MY CAR TO NOTICE MY DRIVER DOOR WAS NOT CLOSED, EVEN THOUGH MY ALARM WAS SET AND ALL DOORS WERE LOCKED. FOUND OUT THE DRIVER DOOR WOULD NOT LATCH (RECALL 20S15) BUT THIS PARTICULAR VIN WAS SUPPOSEDLY NOT AFFECTED. THE SERVICE WAS JUST COMPLETED FOR $240 AT THE DEALER TO REPLACE THE LATCH. THIS SHOULD BE INCLUDED IN NHTSA # 20V177000/ FORD RECALL 20S15

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE THE SON WAS DRIVING APPROXIMATELY 20 MPH AND MAKING A LEFT TURN THE BRAKING SYSTEM FAILED WHILE DEPRESSING THE BRAKE PEDAL CAUSING THE VEHICLE TO CRASH INTO A BRICK WALL. DURING THE CRASH THE DRIVER SUSTAINED A FRACTURED LEFT HAND AND BURNS FROM THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS BRAKE FAILURE BUT WAS NOT ON POLICE REPORT. THE LOCAL DEALER MATHEWS- CURRIE FORD (130 N TAMIAMI TRAIL, NOKOMIS, FL 34275 FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. *DT *AS*DT*JB

WHILE AT A STOP LIGHT CHECK ENGINE LIGHT CAME ON AND THE CAR TURNED OFF. WAS ABLE TO GET IT STARTED AND TOOK IT TO THE SERVICE CENTER NEXT DAY. THEY ARE STILL CHECKING THE CAR BUT SO FAR THEY HAVE FOUND THE COOLANT IS LEAKING ALL OVER THE ENGINE AND WE WILL MOST LIKELY HAVE TO REPLACE THE ENTIRE ENGINE. AFTER DOING SOME RESEARCH IT LOOKS TO BE A COMMON OCCURRENCE THAT IS NOT GETTING A RECALL FOR, EVEN THOUGH IT HAS BEEN A ONGOING ISSUE. WE JUST BOUGHT THIS VEHICLE USED WITH 90,000 MILES TWO MONTHS AGO.

I HAVE COOLANT LEAKING INTO ENGINE CYLINDERS. BOUGHT THE CAR A YEAR AGO FROM CARVANA BEFORE PURCHASE HAD A FULL INSPECTION DONE. A YEAR LATER I HAD PROBLEM WITH THE ENGINE SPITTING AND MISFIRING. LOCAL MECHANIC CHANGED THE SPARK PLUGS AND LEADS. BUT NOTICED BAD DISCOLORATION ON THE SPARK PLUGS. IVE BEEN CONTINUING TO HAVE TO ADD COOLANT AND THE CAR IS RUNNING EVER WORSE.

SLOW TO START, WHEN IT DID START THE CHECK ENGINE LIGHT CAME ON. WHILE IN PARK CAR WOULD SHAKE AND I COULD HEAR A BOILING NOISE. WHEN DRIVING IT WAS SLOW TO ACCELERATE, WHEN IT DID ACCELERATE IT WOULD JUMP AS IF IT WAS CATCHING UP WITH ITSELF. EVERY 5 MINS OR SO A NOTIFICATION WOULD APPEAR ON THE DASHBOARD THAT SAID COOLANT TEMPERATE OVER HEATING. TOOK IT DIRECTLY TO THE FORD DEALER AND WAS TOLD I NEEDED A NEW ENGINE, THAT THERE WAS SO MUCH COOLANT INSIDE OF THE ENGINE IT WOULDN'T UNPLUG.

SO I BOUGHT A 2016 FORD FUSION SE AND ABOUT TWO WEEKS LATER AFTER JUST BOOKING A HOTEL ROOM WENT TO MOVE MY FUSION TO A CLOSER PARKING SPOT AND AS SOON AS I STARTED IT THE LEFT SIDE OF THE SCREEN ABOVE STEERING WHEEL SHOWED A BOX THAT READ " STEERING ASSIST FAULT SERVICE REQUIRED". AND THERE WAS NO POWER STEERING AT ALL. IT ALSO READS SERVICE ADVANCE TRACK, AND UPHILL PARKING ASSIST UNAVAILABLE.

WITHIN THE PAST WEEK I HAVE HAD TO TWO MY CAR TWICE. BOTH TIMES WERE DUE TO ISSUES WITH THE ENGINE. MY PROBLEM BEGAN WEDNESDAY JULY 1, 2020 WHEN MY ENGINE LIGHT APPEARED ON MY DASH. TO GIVE CONTEXT MY CAR HAD BEEN STARTING PRETTY ROUGHLY FOR A FEW DAYS PRIOR TO THIS. AFTER THE ENGINE LIGHT CAME ON I HAD A LOCAL REPAIR SHOP TEST IT AND IT CAME BACK SHOWING A MISFIRE ON CYLINDER 2. I WAS TOLD THAT I MORE THAN LIKELY NEEDED NEW SPARK PLUGS AND A NEW IGNITION COIL. THE CODE WAS RESET UNTIL I COULD HAVE IT REPAIRED AS IT WAS THE WEEKEND OF JULY 4TH I WAS UNABLE TO SECURE AN APPOINTMENT. THE NEXT WEEK ON TUESDAY JULY 7, 2020 MY CAR WOULD NOT START AT ALL. I HAD IT TOWED TO A REPAIR SHOP AGAIN TO HAVE THE PREVIOUS WORK COMPLETED. ON STARTING MY CAR WHITE SMOKE APPEARED. I INFORMED THE SHOP THAT MY CAR HAD NEVER EXHIBITED THIS BEFORE. I WAS TOLD THAT I WAS ALSO NEED AN ENGINE FLUSH AS WELL. ALL REPAIRS WERE COMPLETED AND PAID FOR WITH THE PRICE BEING 700.00. THE VERY NEXT DAY AFTER RECEIVING MY CAR BACK THE ENGINE LIGHT RETURNED AGAIN. I BEGAN THE DRIVE TO RETURN IT BACK TO THE REPAIR SHOP. WHILE ON THE WAY MY CAR SUDDENLY SHUT OFF AND DISPLAYED A WARNING MESSAGE STATING "ENGINE COOLANT FAILURE". I WAS ABLE TO SUCCESSFULLY MANEUVER IT TO THE SIDE OF THE HIGHWAY AND ONCE AGAIN HAD IT TOWED. I WAS TOLD BY FORD THAT THERE WAS A PROBLEM WITH HOW THE ENGINE WAS BUILT WHICH HAD ALLOWED COOLANT TO GET INTO THE CYLINDERS. I WAS TOLD THE CHARGE FOR THIS ISSUE WOULD BE ABOUT 8,000.00.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORTHGATE FORD (8940 COLERAIN AVE, CINCINNATI, OH 45251, (513)385-1414 TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF A MISFIRE ON CYLINDER #4. THE SPARK PLUG WAS REPLACED HOWEVER, THE FAILURE RECURRED, CAUSING THE VEHICLE TO SPUTTER AND JERK WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS COOLANT IN THE CYLINDER. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

TL* THE CONTACT CALLED ON BEHALF OF HER SISTER WHO OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT HER SISTER ATTEMPTED TO PLACE THE GEAR SHIFTER INTO REVERSE HOWEVER, THE INSTRUMENT PANEL DISPLAYED THAT THE VEHICLE WAS IN NEUTRAL. THE GEAR SHIFTER WAS PLACED IN PARK HOWEVER, THE INSTRUMENT PANEL DISPLAYED VEHICLE WAS STILL IN NEUTRAL. THE CONTACT'S SISTER TURNED THE VEHICLE OFF AND REMOVED THE KEY FROM THE IGNITION AND THE VEHICLE STARTED ROLLING BACKWARDS. THE PARKING BRAKE WAS ACTIVATED TO STOP THE VEHICLE. THE CONTACT'S SISTER CALLED CRESCENT FORD, INC (100 OLD WINSTON RD, HIGH POINT, NC 27265, (336) 869-2181) WHERE SHE WAS INFORMED THAT A DIAGNOSTIC TEST WAS NECESSARY TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,240. *BF *AS

AT 55K MILES THE CHECK ENGINE LIGHT APPEARED. WE IMMEDIATELY TOOK THE CAR TO THE DEALER. WE ARE TOLD THAT THERE IS A COOLANT INTRUSION IN A CYLINDER AND THAT THE ENTIRE ENGINE WILL NEED TO BE REPLACED. THE VEHICLE WARRANTY STARTED JUNE 26, 2015. THE VEHICLE WAS CHECKED INTO THE DEALER 6/30/2020, 4 DAYS AFTER THE 5 YEAR/60 MILE WARRANTY EXPIRED. DAYS EXPIRED, NOT MILAGE. WE ARE BEING TOLD BY THE DEALER AND FORD CUSTOMER SERVICE THAT NOTHING WILL BE DONE TO FIX THE CAR EVEN THOUGH THE ISSUE IS A KNOWN PROBLEM AND THE REPLACEMENT ENGINE THAT WOULD BE INSTALLED IS COMPLETELY REDESIGNED DUE TO THE KNOWN DEFECT.

AS I WAS DRIVING MY BACK RIGHT PASSENGER DOOR KEPT SAYING IT WAS OPEN.SO AS I CAME TO A STOP I CHECK IT OUT. IT SEEMED CLOSED SO I CONTINUED TO DRIVE. THEN IT NOTIFIED ME AGAIN BUT THIS TIME THE DOOR OPENED. SO I HAD TO PULL OVER AND CLOSE IT, BUT THE DOOR DID NOT CLOSE. I ATTEMPTED TO TRY SEVERAL WAYS BUT DID NOT WORK. I AM THANK FULL I DIDN'T HAVE MY DOGS IN THE CAR AT THE TIME. ITS A HUGE SAFETY FLAW. THE CAR WONT LET ME LOCK IT SINCE THE DOOR WONT CLOSE, AND THE CAR IS PARKED ON THE STREET. I DON'T HAVE A PRIVATE GARAGE. HIGHLY UPSET AT THE FLAW. HOPEFULLY IT WONT COST A FORTUNE SINCE FORD WILL PROBABLY SAY IT'S NOT COVERED. *TR

AT RANDOM TIMES WHEN THE CAR IS DEPARTING ON CITY STREETS OR HIGHWAY, THE CAR WOULD STOP SHIFTING OUT OF SECOND GEAR. I WOULD MANUALLY SHIFT IT TO NEUTRAL THEN BACK TO DRIVE AND IT WOULD DRIVE NORMAL THROUGH THE FIRST GEAR THEN SHIFT TO SECOND GEAR AND STAY IN SECOND GEAR UNTIL I STOP AND REPEAT THE PROCESS, FIRST GEAR THEN SECOND GEAR THEN STUCK AND REPEAT. NO ONE HAS BEEN ABLE TO FIND OUT WHAT'S WRONG WITH MY CAR'S DRIVETRAIN SYSTEM. MULTIPLE CERTIFIED MECHANICS HAVE INFORMED ME TO CONTACT FORD FOR RECALLS ON THIS CAR'S POWERTRAIN SYSTEM HOWEVER FORD SAYS THEY HAVE NO RECALLS ON THIS MODEL. THIS SEEMS LIKE A MANUFACTURING DEFECT AND IS A VERY DANGEROUS PROBLEM SINCE IT HAPPENS UNEXPECTEDLY AT RANDOM TIME.

COOLANT IS LEAKING THROUGH THE CYLINDER CAUSING THE CAR TO SHAKE WHEN STARTED AND EMIT WHITE SMOKE. THE CHECK ENGINE LIGHT CODE IS P0302.

AS I WAS DRIVING MY CAR LOCKED UP AND I HAD TO HARD BREAK. I TOOK IT INTO THE SHOP AND THEY SAID IT WAS A WIRING ISSUE AND NOT COVERED UNDER WARRANTY. THEY COULDN'T EXPLAIN WHY IT WOULD HAPPEN AND SUGGESTED I PLACED SOMETHING HEAVY ON MY PASSENGER DASH. IT SOUNDS SIMILAR TO ANOTHER RECALL I SAW BUT MY CAR IS NOT LISTED AS NEEDING THAT. *TR

VEHICLES POWER STEERING FAILED WHILE LEAVING A PARKING SPACE. *TR

VERY VERY ANGRY...PULLING OUT OF A PARKING SPOT AND MY STEERING WHEEL SEIZED UP. COULD NOT TURN LEFT OR RIGHT.THE DASH ALERTS WERE "SERVICE ADVANCE TRAC" "STEERING ASSIST FAULT SERVICE REQUIRED". HAD IT TOWED TO RUSS MILNE FORD ($70). WAS TOLD THERE WAS NO RECALL ON THIS ISSUE FOR 2016 FORD FUSION...WHAT!!!! THIS IS VERY DANGEROUS AND FORD NEEDS TO BE RESPONSIBLE AND HAVE A RECALL BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED. WILL COST ME $2040 TO HAVE FIXED WITH ONLY 78,000 MILES ON THE CAR. MANY COMPLAINTS...NEED A CLASS ACTION LAWSUIT!! VERY DISAPPOINTED *TR

DRIVING DOWN HIGHWAY AND CAR TEMPERATURE SPIKED ALL THE WAY TO HOT AND WARNING CAME ON TO PULL OVER VEHICLE IS OVERHEATING. PULLED OVER AND OPENED HOOD AND ANTIFREEZE RESERVOIR WAS EMPTY. FILLED RESERVOIR TO MAX LEVEL AND DROVE 5 MILES HOME. NEXT DAY CHECKED FLUID AND IT WAS LOW. FILLED RESERVOIR AGAIN. STARTED CAR AND IT RAN REALLY ROUGH AT IDLE. DROVE 2 MILES CAR OVERHEATED AGAIN. CHECKED FLUID AND IT WAS VERY LOW. TOOK IT TO MECHANIC AND ENGINE CRACKED, FLUID LEAKING INTO CYLINDER. VEHICLE NEEDS NEW ENGINE. 116,000 MILES AT TIME OF BREAKDOWN. *TR

I WAS DRIVING UPON MAKING A LEFT HAND TURN IN THE CITY THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN, THE STABILITY CONTROL LIGHT AND TRACTION LIGHTS ALL LIT UP ON THE DASHBOARD, BASICALLY FELT LIKE THE POWER STEERING GAVE OUT. I'M NOT SURE THE CAUSE OF THIS OR HOW IT CAN BE RESOLVED. I ALSO NOTICED EVERYTIME I REFUEL THE VEHICLE AND START IT UP THE RPMS WILL DROP AS IF THE VEHICLE IS GOING TO SHUT OFF AND BECOMES HESITANT FOR A FEW MINS WHILE PARKED AT THE PUMP AND THEN IT IDLES BACK NORMAL. *TR

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH FAILED TO LATCH SECURELY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,016. CONSUMER STATED BOTH DRIVER SIDE DOOR AND DRIVER SIDE BACK DOOR WILL NOT LOCK. LATCH IS PREVENTING THE DOORS FROM LOCKING.*JB

THERE IS A KNOWN DEFECT TO THE ENGINE WHERE COOLANT LEAKS INTO THE CYLINDER. THE SUGGESTED REPAIR IS TO REPLACE THE LONG BLOCK OF THE ENGINE. THE COOLANT LEAKS WHILE THE CAR IS OFF CAUSING A VERY ROUGH START, AND EVENTUALLY THE COOLANT REACHES A LEVEL WHERE IT IS NOT SUFFICIENT ENOUGH TO KEEP THE MOTOR COOL, CAUSING OVERHEATING. *TR

WHEN I PURCHASED THIS VEHICLE OR FINANCED IT FROM THE DEALERSHIP I ASKED FOR THE CAR FAX AND NOTICED THERE WERE TWO SAFETY RECALLS AND ASKED IF THEY HAD BEEN FIXED AND THEY GAVE ME TWO COMPUTER PIECES OF PLAIN WHITE PRINT OUT PAPERWORK THAT ONLY SAID SERVICED RECALL AND THAT THEY DID ALL THEIR SERVICE PAPERWORK LIKE THAT NOW ! I WAS DOUBTFUL UNTIL I JUST CHECKED YOUR SITE AND FOUND 8 UNREPAIRED RECALLS TO MY CAR. *TR

TL* THE CONTACT OWNS A 2016 FORD FUSION EQUIPPED WITH GOODYEAR TIRES, TIRE LINE: EAGLE LS2, TIRE SIZE: 235/45/R18, DOT NUMBER: 4BFUJN1R. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, TREAD DETACHED FROM THE TIRE. THE CONTACT PULLED OVER AND THE TIRE WAS CHANGE BY A PASSERBY. THE TIRE MANUFACTURER WAS CONTACTED AND WAS INFORMED OF THE TIRE FAILURE. THE CONTACT REQUESTED TO HAVE THE TIRE PROCESSED PRIOR TO A CLAIM BEING FILED. PACKEY WEBB FORD (1815 OGDEN AVE, DOWNERS GROVE, IL 60515 630-598-4700) AND INFORMED THE CONTACT TO FILE AN INSURANCE CLAIM. THE VEHICLE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE FAILURE MILEAGE WAS 21,463.

THE CAR SHUT OFF RANDOMLY AND THE CHECK ENGINE LIGHT CAME ON. I STARTED THE CAR AGAIN AND IT STARTS. WHEN I FILL UP, IT STARTS, BUT IT HESITATES TO TURN OFF AGAIN, AND SOMETIMES DOESN'T COME BACK ON. IT'S SOMETHING TO DO WITH THE AIR IN THE TANK DUE TO IT BEING CAPLESS. WHEN IT COMES TO THE BODY, THE DOOR ALERT CAME ON 6/12/2020 STATING THAT THE FOOT WAS OPEN RANDOMLY. I WAS DRIVING TO A NEARBY STORE GOING ABOUT 20 MPH WITH THE DOORS LOCKED AND FULLY SHUT. *TR

THE LATCH ON THE DRIVER'S SIDE DOOR QUIT WORKING ALL AT ONCE AND WOULD NOT SHUT. I HAD TO DRIVE 30 MINUTES TO THE DEALERSHIP HOLDING IT SHUT WITH MY HAND WHILE DRIVING. *TR

SINCE THE PURCHASE, I HAVE DIFFICULTY GETTING THE HEADRESTS TO SIT AND STAY PROPERLY. ALSO THINK CONDENSATION IS GETTING INSIDE THE CAR FROM THE REAR AND FRONT WINDOWS. *TR

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT AFTER STOPPED, THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO PORTSMOUTH FORD (400 SPAULDING TURNPIKE, PORTSMOUTH, NH 03801, (603) 433-1221) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING SPOT, SHE ATTEMPTED TO SHIFT THE VEHICLE INTO DRIVE HOWEVER, THE VEHICLE STALLED AND FAILED TO MOVE FORWARD. THE CONTACT USED ZIP TIES TO SECURE THE GEAR SHIFTER IN DRIVE AND THE VEHICLE WAS DRIVEN TO THE RESIDENCE. DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209 803-254-4000) WAS CONTACTED AND PROVIDED THE CONTACT WITH AN ESTIMATE OF $500 TO REPLACE THE SHIFTER CABLE AND BUSHING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

CSR WAS MOVING, I MADE A TURN THEN IT WAS DRIVING WEIRD. CAR ENGINE WOULD REV WHEN GAS PEDAL IS PRESSED, BUT WOULD BARELY GO THEN AFTER A MINUTE IT WOULD NOT GO AT ALL ANYMORE, LITTLE WRENCH LIGHT SHOWED UP. TRANSMISSION IS WHAT THE MECHANIC SAID IS THE PROBLEM . CODE READS THAT THE RATIO OF THE THIRD GEAR IS INCORRECT. *TR

2016 FORD FUSION WAS SPUTTERING WHEN STARTED AND KILLED ONCE. I HAD RECENTLY BROUGHT IT TO FORD AND MY COOLANT WAS VERY LOW. THEY SAID MY SPARK PLUGS NEEDED TO BE CHANGED. GOT IT BACK AND THE NEXT DAY IT WAS WORSE. WHEN I BROUGHT IT BACK TO FORD THEY THEN TOLD ME MY ENGINE NEEDED TO BE REPLACED BECAUSE COOLANT WAS IN MY CYLINDERS AND ON SPARK PLUGS. NOT ONLY DID THEY NOT ADDRESS THIS WHEN THEY CHANGED MY SPARK PLUGS 3 DAYS PRIOR. YOU KNOW DARN GOOD AND WELL THEY SAW THIS AND DID A COMPRESSION TEST ON MY CYLINDERS. THIS IS AN ISSUE WITH MANY FORD FUSIONS AND THEY ARE REFUSING TO REPLACE MY ENGINE WHEN THEY KNOW IT IS A FACTORY DESIGN DEFAULT. IT IS GOING TO COST ME ALMOST 7000 WHICH IS RIDICULOUS WHEN ITS A DEFAULT IN THE ENGINE. *TR

THE VEHICLE WAS STATIONARY BUT WHILE GETTING IN THE VEHICLE IT WAS NOTICED THAT THE FRONT PASSENGER DOOR WOULD NOT CLOSE. DASH WAS READING THAT DOOR WAS OPEN, SEVERAL ATTEMPTS WERE MADE TO CLOSE THE DOOR BUT NO LUCK. HAD TO TIE IT FROM THE INSIDE TO KEEP IT FROM OPENING WHILE DRIVING. *TR

AT APPROXIMATELY 70000 MILES THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE WOULD RUN ROUGH WHEN STARTED BUT WOULD SMOOTH OUT AND OPERATE FINE. THE CHECK ENGINE LIGHT WENT OFF AFTER A FEW DAYS AND WOULD REPEAT EVERY WEEK OR SO. AT 73000 MILES THE CHECK ENGINE CAME ON AND THE ENGINE WAS MISFIRING. TOOK TO THE FORD DEALER AND WAS DIAGNOSED AS P0301 AND P0316 CYLINDER 1 MISFIRE. PRESSURE TESTED COOLANT SYSTEM LOSING PRESSURE. TRIED TO REMOVE #1 SPARKPLUG COULD NOT BE REMOVED. DIAGNOSED "MOST LIKELY NEEDS A LONG BLOCK BECAUSE OF SPARK THREADS AND SHORT BLOCK ISSUES WITH THESE". ESTIMATED COST $7000. THE DEALER FILED A REQUEST WITH FORD FOR COST RELIEF WHICH, AFTER A WEEK, WAS DENIED. I CALLED FORD CUSTOMER RELATIONS AND ASKED FOR HELP ON ESCALATING THE ISSUE AND WAS TOLD TO HAVE THE DEALER FILE AN APPEAL WHICH I HAVE REQUESTED. SEEMS LIKE A COMMON PROBLEM WITH THIS ENGINE GIVEN THE COMPLAINTS HERE AND THE COMMENTS FROM THE DEALER PERSONNEL.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL HOWEVER, THE BRAKE PEDAL WAS FIRM. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO SLOW THE VEHICLE TO A STOP. THE VEHICLE WAS TOWED TO PORTERVILLE FORD LOCATED AT 701 N. MAIN ST, PORTERVILLE, CA 93257, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE CAMSHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 75,000.*DT*JB

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING 25 MPH, THE WINDSHIELD WASHER AND WIPER SWITCH WAS ACTIVATED HOWEVER, THE WINDSHIELD WASHER AND WIPERS WERE INOPERABLE. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE WINDSHIELD WIPER MOTORS NEEDED TO BE REPLACED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

AFTER TURNING OFF THE VEHICLE, IT WOULD NOT GO INTO PARK. SEVERAL ATTEMPTS WERE MADE AND STILL, THE VEHICLE WOULD NOT GO INTO PARK. I TRIED MOVING THE VEHICLE TO A DIFFERENT PARKING STALL AND AGAIN, IT WOULD NOT GO INTO PARK. THE VEHICLE KEPT ROLLING. OTHER PATRONS WERE TRYING TO HELP ME TO KEEP MY VEHICLE FROM ROLLING IN ORDER TO AVOID HITTING OTHER PARKED CARS AND PEDESTRIANS. I ENDED UP HAVING TO CALL FOR A TOW TRUCK TO HAVE MY VEHICLE TOWED. I WAS ADVISED FROM AUTO MASTERS IN DERBY, KS THAT THE GEAR SHIFT CABLE WAS BROKEN AS WELL AS THE SHIFTER ASSEMBLY. BOTH PARTS HAD TO BE ORDERED FROM FORD. AFTER I SPOKE WITH A MECHANIC AND A FAMILY MEMBER I WAS ADVISED TO LOOK FURTHER INTO THIS TO SEE IF THERE WAS A RECALL PROBLEM ON MY VEHICLE. I HAD MY VEHICLE FIXED AND TURNED IN MY INVOICE TO FORD. THEY ARE NOW DENYING MY CLAIM. THEY ARE SAYING THAT THEY ARE NOT TOTALLY AT FAULT. THIS IS A HUGE SAFETY ISSUE. THANK YOU FOR YOUR ASSISTANCE AND TIME FOR LOOKING INTO THIS FOR ME. *TR

THE HIGH PRESSURE FUEL PUMP AND SENSOR WENT BAD AFTER 81000 MILES. THE CAR HAD A WHINING SOUND WHEN THE GAS PEDAL WAS DEPRESSED. THE CAR SPUTTERED WHILE ACCELERATING. THE CAR LOST PROPULSION AT HIGHWAY SPEEDS. *TR

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO PLACE THE GEAR SHIFTER IN PARK, THE SHIFT INDICATOR FAILED TO REGISTER THE CORRECT GEAR. GREENWAY FORD LOCATED AT 9001 EAST COLONIAL DRIVE ORLANDO, FL 32817, 888-984-4895, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) NOR 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

ABOUT A YEAR AGO THE VEHICLE WOULD JUST STOP FOR NO REASON. THE CHECK ENGINE LIGHT WOULD COME ON OCCASIONALLY AND IT SAID IT WAS THE FUEL SENSOR. SOMETIMES THE CAR WOULD COMPLETELY SHUT DOWN WHEN ACCELERATING OR AT HIGHWAY SPEEDS. TOOK THE VEHICLE IN FOR REPAIRS ON OCTOBER 17, 2019 AND THE ISSUE WAS RESOLVED. NOW, A FEW MONTHS LATER, THE SAME THING IS HAPPENING.*DT*DT CONSUMER REPLACED THE FUEL PUMP ON 05/29/20 AND SINCE THEN HAS RECURRED 2 MORE TIMES, UNABLE TO ACCELERATE.*JB

ELECTRONIC WARNING THAT THE POWER STEERING IS NO LONGER FUNCTIONING PROPERTY, EPA LIGHT FLASHING ON AND OFF, AND STATED THAT THERE WAS AN ISSUE WITH THE REAR PARK AID. MY CAR HAS LESS THAN 30K MILES AND IT HAPPENED MULTIPLE TIMES DRIVING BOTH LOCALLY AND HIGHWAY MILES. TYPICALLY WILL OCCUR AFTER DRIVING FOR MORE THAN 5 MINUTES, PROBLEM CAN BE FIXED BY PUTTING VEHICLE IN DRIVE AND ROTATING WHEEL ALL THE WAY IN BOTH DIRECTIONS AND THEN RESTARTING VEHICLE. PROBLEMS IS RECURRING THOUGH AND HAS HAPPENED MULTIPLE TIMES IN THE PAST 3 WEEKS. PROBLEM CAUSES STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN AND LEADS TO ISSUES MANEUVERING THE VEHICLE. VERY DANGEROUS ESPECIALLY WHEN TRYING TO MAKE ANY TURNS. I AM BRINGING MY CAR INTO BE SERVICED TOMORROW AS IT IS VERY DANGEROUS TO DRIVE, WILL HAVE FURTHER DOCUMENTATION AFTER THAT. *TR

WAS STOPPED AND PARKED IN A PARKING LOT . WHEN I EXITED THE DRIVER SIDE AND CLOSED THE DOOR. WHEN I DID THAT THE DOOR BOUNCED BACK. I TRIED AGAIN AND IT DIDN'T CLOSE COMPLETELY.THE DOOR LATCH IS IN THE UNLOCKED POSITION. IT DOESN'T STAY CLOSED, IF I WAS DRIVING AND THIS HAD HAPPENED I OR SOMEONE ELSE COULD OF BEEN SERIOUSLY HURT.

I BOUGHT THE CARE IN APRIL 2017,WITHIN A MOTH I STARTED SMELL CAR OUTSIDE THE CAR WHEN EVER I STARTED IT. YOU CAR SMELL IT UP TO 75 FT AWAY. TOWARDS THE FRONT AND DRIVERS SIDE. IT S BURNT GAS. JUST LIKE YOU WERE FILLING YOU GAS TANK. I TOOK IT TO MY DEALER FOR A CHECK UP 5/6 TIMES FOR THIS ISSUE. EACH TIME THEY SAY NOTHING WRONG AND THEY CAN'T SMELL THE GAS. YET MY SALESMAN AND OTHER CUSTOMERS IN THE PARKING LOT HAS SMELLED IT. STRANGERS IN THE GROCERY STORE AND SMELT IT AND WARNED ME. INCLUDING A FORD MECHANIC WHO ADVISED ME TO TAKE IT TO A SHOP.HE WAS FROM A DIFFERENT FORD DEALER.MY CO-WORKERS SMELL IT. MY GAS LEVELS ARE SHOWING IT AS WELL. AT THE TIME THIS STARTED I WAS STILL UNDER MANUFACTURER WARRANTY AT 57,000. NOW @ 64,000. HAVE EXTENDED. FOUND OUT SAME CAR WITH LARGER ENGINE HAS SAME PROBLEM HOWEVER THE DEALER REFUSES TO BELIEVE MAYBE ME CAR OR THE ENGINE MAY HAVE SAME PROBLEM. SERVICE BULLETIN:16-00452013-2016 CARS. PCV VALVE PART EJ726758B.THIS WAS FOUND BY A FRIEND A FORD ENGINEER. EVEN HE SAID IT S POSSIBLE THE SMALLER ENGINE COULD HAVE THE SAME PROBLEM. HOWEVER THE DEALER WON'T EVEN LOOK AT IT.WHAT DO I DO? NOW I HEAR A RATTLING SOUND UPFRONT IN THE ENGINE AREA. I ONLY DRIVE APPROX. 12 MILES A SAY UNLESS I GO GROCERY SHOPPING.LIKE I SAID IT'S A 2016 WITH 64,000, BEAUTIFUL CAR.JUST THIS ONE ISSUE. CAN'T SMELL WHEN DRIVING ONLY WHEN PARKED.ONLY FROM OUTSIDE OF CAR! IT IS NOT THE EXHAUST LIKE I SAID IT IS CLEAN UNBURNT GAS! THIS HAPPENS DAILY. *TR

STARTED OUT AS CYLINDER 3 MISFIRE, NORMAL HIGHWAY DRIVING, I REPLACED PLUGS AND COIL PACKS, DID NOT HELP. THEN ENGINE OVER HEATED, CHECKED COOLANT WHICH WAS LOW. SHORTLY AFTER REALIZED COOLANT HAS BEEN LEAKING TO NOWHERE AND WHITE SMOKE STARTED COMING OUT OF THE TAIL PIPE. AFTER SOME RESEARCH I FIND OUT THIS A PROBLEM FORD KNOWS ABOUT, SO IM HOPING THEY ARE HELD RESPONSIBLE. *TR

AIRBAG LIGHT WILL NOT GO OFF WHEN I START MY CAR. THE LIGHT HAS BEEN ON THROUGHOUT THE ENTIRE DAY. *TR

COOLANT STARTED LEAKING INTO THE ENGINE AND NOW I NEED A NEW ENGINE. I HAVE ONLY OWNED THIS CAR FOR FOUR YEARS AND HAVE TAKEN VERY GOOD CARE OF IT. I HAVE DONE SOME RESEARCH AND FOUND THAT HUNDREDS OF PEOPLE HAVE HAD THE SAME ISSUE. I WILL NEVER BUY FROM FORD AGAIN. *TR

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE OVERHEATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE STERLING MCCALL FORD DEALER LOCATED AT: 6445 SOUTHWEST FWY, HOUSTON, TX 77074, WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE COOLING CHAMBER WAS CRACKED, AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND STATED THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND JERKED ABNORMALLY. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CHECK MANUAL MESSAGE WAS ALSO DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO GREENWAY FORD (9001 E COLONIAL DR, ORLANDO, FL 32817, (888) 984-4895) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 56,888.

TL* THE CONTACT OWNS 2016 FORD FUSION HYBRID. THE CONTACT STATED THAT AFTER SHIFTING FROM REVERSE INTO DRIVE, THE VEHICLE FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO SHIFT THE VEHICLE FROM REVERSE TO THE DESIRED GEAR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. INVALID VIN

MY CAR HAS BEEN RUNNING FINE. A FEW DAYS AGO, IT SUDDENLY OVER HEATED. FLUID LEVELS WERE FINE. AFTER LETTING IT COOL OFF, I WAS ABLE TO DRIVE IT HOME. IT'S BEEN RUNNING FINE AGAIN UNTIL YESTERDAY. OUT OF NOWHERE, IT OVER HEATED AND ONCE AGAIN FLUID LEVELS WERE FINE. I LET IT COOL DOWN AND DROVE IT HOME WHICH WAS ONE STREET OVER. IT STARTED RUNNING ROUGH AND AS SOON AS I TURNED IN THE DRIVEWAY, WHITE SMOKE STARTED COMING OUT OF THE TAILPIPE. *TR

MY WIFE IS TRYING TO THE TIRES ROTATED ON HER 2016 FORD FUSION TO NO AVAIL. SHE HAS BEEN TOLD WE NEED TO BUY A NEW SET OF LUG NUTS BEFORE THEY CAN ROTATE THE TIRES. WHY IS THIS A CUSTOMER COST WHEN THE LUG NUTS ARE DEFECTIVE. IT IS THE FIRST TIME I HAVE HEARD OF SWOLLLEN LUG NUTS. SHOULDN'T THE BE THE MANUFACTURE'S RESPONSIBILITY. MY WIFE IF SHE WOULD HAVE WE WOULD NOT BE ABLE TO EVEN CHANGE THE TIRE BECAUSE THE WRENCH WON'T FIT. THAT SOUNDS LIKE A MAJOR SAFETY PROBLEM, ESPECIALLY FOR OLDER PEOPLE. IS THERE ANY WAY WE CAN GET THE MANUFACTURE TO SUPPLY A NEW SET OF REPLACEMENT NUTS SO SHE THE TIRES ROTATED??? A CAR DEALER SERVICE CENTER AND A CAR REPAIR INSTITUTION HAVE SAID THEY CANNOT ROTATE THE TIRES UNTIL A NEW SET OF LUGS ARE PURCHASED AND PROVIDED BY THE CUSTOMER TO REPLACE DEFECTIVE NUTS!! *TR

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE GEAR SHIFTER CEASED IN REVERSE. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF REVERSE. UPON INSPECTION, IT WAS DISCOVERED THAT THE TRANSMISSION BUSHING FAILED. THE CONTACT PROVIDED A TEMPORARY FIX TO THE FAILURE AND DROVE TO MIRACLE FORD LOCATED AT 1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615)442-8845, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION SHIFTER BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

VEHICLE WAS PURCHASED BRAND NEW AND WITHIN 9 MONTHS THE MOTHERBOARD CRASHED AND HAD TO BE REPLACED. SINCE THAT, THE CAR HAS TURNED OFF WHILE STOPPED AT A STOPLIGHT (VEHICLE WAS IN DRIVE AND AT COMPLETE STOP), BLUETOOTH DOES NOT CONNECT AT TIMES, RADIO TURNS ON AND OFF, AC/HEAT TURN ON AND OFF AND THE DISPLAY BLINKS. THERE IS A NOISE IN THE FLOORBOARD WHERE THE MOTHERBOARD WAS REPLACED AND WAS TOLD THERE IS NOTHING THEY CAN DO ABOUT IT AND THERE ARE NO ISSUES WITH THE SYSTEM. A RECALL WAS ISSUED FOR LUG NUTS IN 2019 AND ALL WERE REPLACED. WHEN ASKED IF THEY COULD BE REPLACED WITH A DIFFERENT TYPE, WAS TOLD NO, THEY WOULD BE REPLACED WITH THE SAME ONES - THAT WERE RECALLED. SINCE THE REPLACEMENT, THOSE LUG NUTS HAVE SWELLED AND HAD TO BE TAKEN TO THE DEALERSHIP FOR REMOVAL. 3 WERE UNABLE TO REMOVED AND WAS TOLD THERE WAS NOTHING MORE THEY COULD DO.

FIRST EPISODE: DRIVER'S SEAT BELT LOCKED PREMATURELY WHILE IN MOTION ~35MPH, NO SPECIAL CIRCUMSTANCES, NOT BRAKING RAPIDLY. AT NEXT RED LIGHT, I UNBUCKLED BUT COULD NOT DRAW BELT OUT MORE THAN A FEW INCHES. PULLED INTO A PARKING LOT, OPENED AND CLOSED DOOR A FEW TIMES AND FINALLY GOT BELT TO PULL OUT FAR ENOUGH TO REBUCKLE AND DRIVE HOME. SINCE THEN, SEAT BELT ALSO LOCKS INTERMITTENTLY AFTER FEW INCHES OF EXTENSION UPON INITIAL CAR ENTRY AND FIRST BUCKLE-IN. OPENING AND CLOSING DOOR AND MULTIPLE PULLS EVENTUALLY RELEASES BELT ENOUGH TO BUCKLE, BUT THEN IT BECOMES SLACK WHILE DRIVING. PROBLEM FIRST STARTED LATE FEB-EARLY MARCH, BUT DEFINITELY BEFORE MARCH 16, 2020 WHEN SANTA CLARA COUNTY SHELTER-IN-PLACE ORDER STARTED. IT HAS ESCALATED SINCE THEN...WARMING WEATHER? I DRIVE TO MY PEDIATRIC PRACTICE AND THE NEWBORN UNIT AT OUR LOCAL HOSPITAL 4-5 TIMES/WEEK DESPITE PANDEMIC. I'M CONCERNED THAT IF BELT IS LOCKING INAPPROPRIATELY AT VEHICLE STARTUP AND SLACKENING DURING NORMAL DRIVING, IT MAY FAIL TO LOCK IN A CRASH.

THE CAR WAS BOUGHT NEW 4 AND 1/2 YEARS AGO AND HAS 104,000 MILES. ALL SERVICE WORK HAS BEEN DONE BY A FORD DEALERSHIP. THE CAR DEALERSHIP SAID THE CAR WAS OKAY 3 MONTHS AGO. ONE DAY, THE ENGINE STARTING RUNNING ROUGH WITH WHITE SMOKE COMING OUT OF THE EXHAUST. THE DEALERSHIP SAID IT PULLED A CODE P02300, WHICH MEANS THE #2 CYLINDER IS MISFIRING. FROM OUR RESEARCH, THE 2017 FORD FUSION HAD A RECALL ON THE EXACT SAME ENGINE FOR THE SAME ISSUES. THIS IS ALSO A KNOWN PROBLEM FOR MANY FORD SERVICE DEALERSHIPS. THE FIX FOR THIS IS REPLACING THE ENGINE.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT AFTER HER HUSBAND PLACED THE GEAR SHIFTER IN REVERSE, THE GEAR SHIFTER CEASED IN REVERSE. THE VEHICLE WAS TOWED TO KOONS FORD LINCOLN OF ANNAPOLIS (2540 RIVA RD, ANNAPOLIS, MD 21401) TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE SHIFTER CABLE LINK DUE TO THE TRANSMISSION BUSHING. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 68,793.*DT*JB

SEAT BELTS IN BACK SEAT ON BOTH SIDES DO NOT COME OUT . WHILE TRYING TO PULL OUT THE BELTS THEY KEEP LOCKING UP AS IF IT WAS PULLED OUT TO FAST, BUT IT DOESN'T MATTER THE SPEED YOU PULL THEM OUT. I CAN NOT HAVE PEOPLE IN THE BACKSEATS. IT IS NOT SAFE. *TR

I BOUGHT THE CAR NEW. SEVERAL MONTH'S AGO I HEARD WATER SLOSHING CHECK ENGINE LIGHT CAME ON, OVERHEATING LIGHT ALONG WITH MANY OTHERS. THE CAR SHUT OFF ON A VERY BUSY HIGHWAY ALMOST CAUSED ME TO GET FROM BEHIND. THE CAR WAS NOT OVERHEATING. REPLACED WATER PUMP, COIL PACK, PLUGS, SEVERAL SENSORS. DDREOVER AGAIN VEH SHUT OFF SAMETHING. TOOK TO SHOP #1 FOUND COOLANT IN THE ENGINE CRACK BLOCK. NOW ITS AT FORD DEALERSHIP DIAGNOSED SAMEE AS SHOP #1. CALLED FORD THEY STATED NOTHING THEY WILL DO. FORRDD EXPERT SAID SEVERAL HAS BEEN REPORTED BUT NO RECALL YET

SO THIS STARTED JUST ABOUT A WEEK AGO I NOTICED I HAD LOW COOLANT, I HAD SERVICED MY CAR RECENTLY SO I THOUGHT MAYBE THEY JUST FORGOT TO ADD SOME, IT WASN'T BELOW THE MINIMUM LINE BUT IT WAS GETTING NEAR SO I TOPPED IT OFF, WELL NOT I NOTICE MY COOLANT IS LEAKING FURTHER MORE AND MORE, I'VE RESEARCHED IT ONLINE AND MANY PEOPLE ARE HAVING THIS ISSUE ALTHOUGH THERE'S NO RECALL ISSUES THERE SHOULD BE, PEOPLE ARE PAYING THOUSANDS OF DOLLARS FOR A NEW ENGINE BECAUSE OF A DEFECT AND I FEAR I'M GOING TO BE ONE OF THOSE PEOPLE ALSO, THEY CLAIM THE 2ND PISTON GOES OUT DUE TO COOLANT LEAKING INSIDE. PLEASE PLEASE INVESTIGATE THIS DEFECT, FORD LIED ABOUT THEIR FORD FOCUS AND NOW IT'S THEIR FORD FUSION.

MY AIRBAG IN MY STEERING WHEEL IS POPPED UP AND THE SYNC SYSTEM FOR MY RADIO KEEPS DISCONNECTING AND JUST WILL NOT CONNECT AT ALL. DID A FACTORY RESET WITCH SOLVED THE PROBLEM FOR ONLY A COUPLE DAYS AND WENT BACK TO NOT WORKING AGAIN

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE AND BECAME AWARE THAT THE DRIVER'S SIDE FRONT AXLE WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FAIR OAKS FORD LINCOLN LOCATED AT (2055 W OGDEN AVE, NAPERVILLE, IL 60540) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE CONTROL ARM AND SUBFRAME NEEDED TO BE REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT AFTER REFUELING, THE ACCELERATOR NEEDED TO BE DEPRESSED WHILE STARTING THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FUEL PRESSURE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

WHEN SHIFTING FROM PARK TO 1ST GEAR HAS A HESITATION AND SHAKES THE WHOLE CAR WHILE THIS IS A BIG CONCERN I TOOK IT TO 3 DIFFERENT FORD DEALERS AND THEY TOLD ME THAT THERE WAS NO FIX OR IT WAS NORMAL OR THE PROBLEM COULD NOT BE DUPLICATED I HAVE NOW BEEN STUCK WITH THIS VEHICLE THAT IS NOW OUT OF WARRANTY AND NOTHING I CAN DO WITH IT CAUSE FORD WON'T FIX THIS PROBLEM

ON FEBRUARY 11TH 2020, I PURCHASED A 2016 FORD FUSION WITH 73,000 MILES FROM AMERICAN CAR CENTER IN WEST COLUMBIA, S C. ON FEBRUARY 23RD I WAS RIDING ON I26 AND MY CAR STARTED OVERHEATING. I PULLED INTO A PARKING LOT. I OPENED THE HOOD AND ALL MY ANTIFREEZE AND AND WATER WAS SPOUTING OUT OF THE RESERVOIR. I PUT ENOUGH WATER BACK IN IT TO TAKE IT BACK TO THE DEALERSHIP. THE DEALERSHIP DIRECTED ME TO TAKE THE VEHICLE TO PEP BOYS ON BROAD RIVER ROAD, COLUMBIA SOUTH CAROLINA TO FIND AND FIX THE PROBLEM. THE PROBLEM WAS WITH THE THERMOSTAT AND THE THERMOSTAT HOUSING. PEP BOYS HAD THE CAR FOR ABOUT 5 DAYS TO REPAIR. I GET THE CAR BACK ON FEBRUARY 28TH 2020. THE CAR WAS FINE UNTIL MARCH 12TH. THAT MORNING I WAS ON MY WAY TO WORK AND I HEARD A BLUNT SOUND COMING FROM MY VEHICLE AND THE VEHICLE JUST CUT OFF WHILE I WAS ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. I HAD ENOUGH POWER TO MAKE IT TO WORK. WHEN I LEFT WORK FOR THE DAY, THE CAR CUT OFF AGAIN WHILE I WAS DRIVING ON THE INTERSTATE. I ONCE AGAIN PULLED OVER AND GOT ENOUGH POWER TO MAKE IT TO THE CAR DEALER. WHEN I GOT TO THE DEALER ONE OF THE SALESMAN WENT TO AUTO ZONE TO DO A DIAGNOSTIC AND THE CODES CAME BACK WITH A FUEL ISSUE. I THEN DROPPED THE CAR OFF TO RICHARDS AUTO REPAIR IN WEST COLUMBIA, CAROLINA, HE DID A DIAGNOSTIC AND NOTIFIED ME THAT THE TUBE ASSEMBLY NEEDED TO BE REPLACED. HE DID THE WORK AND THE CAR RAN OK. ON MARCH 22, WHILE DRIVING, THE TEMPERATURE GAUGE STARTED MOVING TORWARD THE H MEANING THE CAR IS RUNNING HOT AGAIN. I RECORDED A VIDEO OF THE TEMPERATURE GAUGE MOVING UP AND DOWN AND ALSO THE "POWER REDUCED TO LOWER ENGINE TEMP" MESSAGE CAME ON ON THE DASHBOARD. I TURNED THE CAR OFF ONCE PARKED AND DID NOT START IT AGAIN FOR A COUPLE OF DAYS. ON MARCH 24TH, I WAS OUTSIDE OF A LOCAL STORE AND IN PARK AND THE TEMPERATURE GAUGE MOVED AGAIN TO THE H WHILE THE CAR WAS ON AND IDLING. *LN CONSUMER STATED CAR OVERHEATED AGAIN ON APRIL 11TH.*JB

AIRBAG LIGHT COMES ON AFTER YOU START THE CAR BUT THERE IS NO ISSUE. RECALL WAS FIXED RECENTLY AS WELL BUT APPARENTLY THE SENOR IS NOT COVERED IN THE RECALL.

THE AIRBAG WARNING LIGHT WAS ON AND STAYED ON. THE PASSENGER AIRBAG LIGHT SAID THE AIRBAG WAS OFF WHEN A PERSON WAS IN THE PASSENGER SEAT. I HAD TO TURN THE CAR OFF WHILE IN PARK IN MY DRIVEWAY AND TURN IT BACK ON AFTER A FEW MINUTES. THE LIGHT WENT OFF AND DIDN'T COME BACK ON. THE TRANSMISSION DOES NOT SHIFT SMOOTH WHEN SWITCHING GEARS FROM PARK TO DRIVE.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN PARK, IT ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. NO INJURY WAS REPORTED. THE VEHICLE WAS NOT DAMAGED. THE VEHICLE WAS TOWED TO THE SEELYE FORD (3820 STADIUM DR, KALAMAZOO, MI 49008) WHERE THE SHIFT CONTROL CABLE BUSHING DISLOCATED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE RESEARCHED THE FAILURE ON-LINE AND FOUND AN UNKNOWN RECALL IN WHICH THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *DT

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO VAUGHN AUTOMOTIVE GROUP LOCATED AT (1913 HIGHWAY 165 NORTH, OAKDALE, LA 71463, (318)491-4368) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO THE ENGINE OIL AND THE SEALS WHICH CAUSED A MISFIRE IN THE ENGINE. THE DEALER STATED THAT THE SEALS WOULD EVENTUALLY DETERIORATE CAUSING THE ENTIRE ENGINE TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

WE BOUGHT OUR FORD FUSION SE IN AUGUST 2019 AND NOW WE'RE TOLD OUR PURGE VALVE NEEDS TO BE REPLACED AND IT ISN'T COVERED BY WARRANTY. OUR CHECK ENGINE LIGHT CAME ON WHEN DRIVING ON THE INTERSTATE AND WE MADE AN APPOINTMENT IMMEDIATELY TO BE SEEN.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 15 MPH, PASSENGER'S SIDE REAR DOOR OPENED WITHOUT WARNING. THE CONTACT TIED THE DOOR TO KEEP IT LATCHED SECURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

THE AIR BAG WARNING LIGHT WILL COME ON, WILL STAY ON UNTIL YOU CUT THE CAR OFF, BUT THEN IT MAY NOT COME BACK ON NEXT TIME. IT'S INCONSISTENT. SOMETIMES IT STAYS ON WHILE THE CAR IS RUNNING, SOMETIMES IT GOES OFF A FEW SECONDS AFTER CRANKING LIKE IT IS SUPPOSED TO DO

THE SHIFTER WAS STUCK IN REVERSE BACING UP NOW IT'S STUCK IN PARK. I KNOW THERE IS A RECALL WITH THE SHIFTER.

I HAVE OWNED 5 MICHELIN ENERGY SAVER A/S TIRES, SIZE 225/50R17. THREE OF THEM DEVELOPED SIDEWALL BUBBLES IN LESS THAN 40,000 MILES, SOME WITHIN 5000 MILES OF PURCHASE. ALL TIRES HAD TO BE REPLACED SINCE DRIVING ON THESE TIRES COULD CAUSE DEATH. THIS TIRE IS DEFECTIVE AND SHOULD BE RECALLED.

1. AIR BAG SENSOR STAYS ON, AS IF I HAVE A MALFUNCTIONING UNIT THAT WILL BURST AT ANY TIME. NO MATTER WHAT I DO, IT ALWAYS STAYS ON. THERE IS NO WAY TO TURN THE SENSOR OR THE AIRBAGS OFF, SO I CANNOT DISENGAGE THEM AND KEEP THEM FROM EXPLODING UNNECESSARILY. 2. THE TRANSMISSION DOES NOT SHIFT PROPERLY. IT IS JUMPED WHEN AUTOMATICALLY SHIFTING BETWEEN THIRD AND FOURTH GEAR AS IF THERE IS NOT ENOUGH FLUID TO ALLOW FOR A SMOOTH TRANSITION.

HI, I WON THE FORD FUSION CAR IN IAAI WEBSITE AND THE CAR TO BE SHIPPED TO AZERBAIJAN. I CAN SEE THAT CAR HAD RECALLED 3 TIMES AND STATUS STATES IMCOMPLATE. CARFAX DATA STATES THE CAR TOTALLY LOST. MY QUESTION IS HAS THE RECALL BEEN DONE ON THIS VEHICLE OR? COULD I DO RECALLS IN BAKU(AZERBAIJAN'S CAPITAL) FORD DEALER(SERVICE) WITH FREE OF CHARGE? AN EXAMPLE OF RECALL NUMBER IS 18S08. THANKS A LOT

WHEN I WENT OUT TO MY PARKED CAR IN THE DRIVEWAY THIS MORNING, ALL OF MY WINDOWS WERE DOWN. AT FIRST, I HAD THOUGHT THAT SOMEONE HAD BROKEN INTO MY CAR, AND I LOOKED FOR BROKEN GLASS, SIGNS OF FORCED ENTRY, AND MY BELONGINGS TO BE STREWN ALL OVER MY CAR. HOWEVER, THERE WAS NONE OF THE ABOVE. MY CAR WAS JUST AS IT HAD BEEN WHEN I LEFT IT AROUND 7:00 PM THE NIGHT BEFORE, AND NOTHING HAD EVEN BEEN MISPLACED FROM WHERE I HAD LEFT IT. I WAS COMPLETELY FLUMMOXED, UNTIL I DO A GOOGLE SEARCH FOR 2016 FORD FUSION ELECTRICAL PROBLEMS, AND SAW THAT THERE WERE A NUMBER OF PEOPLE THAT REPORTED VARIOUS ELECTRICAL PROBLEMS WITH MY PARTICULAR MODEL THAT RESULTED IN THEIR CAR'S WINDOWS ROLLING DOWN WITHOUT CAUSE. THIS IS THE FIRST TIME THIS HAS HAPPENED TO ME, THANKFULLY, BUT I CAN'T RISK THIS HAPPENING AGAIN, ESPECIALLY WHEN THERE'S INCLEMENT WEATHER.

WHEN I'M GOING DOWN HILL AT HIGH SPEEDS , THE TRANSMISSION DOWN SHIFT VERY HARD WHEN I APPLY THE BRAKE AT ALL. IT SOUNDS LIKE A VERY LOUD REVVING. ONCE I PRESS THE ACCELERATOR AGAIN IT GOES BACK TO NORMAL. IT'S VERY CONCERNING , MY CAR HAS 59,000 MILE ON IT AND DEALER SAYS THEY COULDN'T FEEL ANYTHING, WELL THAT PROBABLY BECAUSE THEY DIDN'T DRIVE IT DOWN HILL.

AIR BAG SENSOR CAME ON AND WILL NOT GO OFF. IT ISN'T WORKING PROPERLY. THE AIRBAG SENSOR LIGHT COMES ON AND STAYS ON, REGARDLESS IF THERE IS A PERSON IN THE SEAT OR NOT. PASSENGER AIR BAG SEEMS TO BE SHOWING OFF ALL THE TIME. I'M CONCERNED THAT THEY AREN'T WORKING PROPERLY.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED THE VEHICLE STARTED TO OVERHEAT. THE LOW COOLANT LEVEL WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY TO CHECK THE COOLANT LEVEL. THE CONTACT STATED THAT THE COOLANT LEVEL FLUCTUATED UP AND DOWN. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LEAK MAY BE AT THE COOLANT RESERVOIR BUT WAS NOT CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. ADDITIONALLY, UPON START UP THE RPM REVVED UP AND THE VEHICLE VIBRATED ABNORMALLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TURNED OFF AND BACK ON AND OPERATED AS INTENDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 140,000. *DT VEHICLE WAS TAKEN TO GENGRAS FORD (PLAINVILLE, CT) TO BE DIAGNOSED. CONSUMER WAS INFORMED THAT THE CYLINDERS WERE GETTING COOLANT IN THEM WHICH WAS CAUSING ENGINE TO MISFIRE. CONSUMER STATES THAT THEY RECEIVED A RECALL NOTICE FOR THE SAME ISSUE FOR THEIR 2017 FORD FUSION TITANIUM. MANUFACTURER WAS CONTACTED AND SAID THAT THEY WOULD LOOK INTO THE ISSUE. *DL

THROTTLE BODY/FUEL RAIL PRESSURE SENSOR FAILURE. I BELIEVE THAT THERE WAS A RECALL ON THIS PART FOR THE EARLIER FUSION MODELS, BUT NOT THE 2016 MODELS, AND THAT RECALL SHOULD BE UPDATED. WHILE EITHER DRIVING UNDER 40MPH OR SITTING IDLE, THE CAR'S ENGINE WOULD SHUT OFF WHILE THE ELECTRICS WOULD REMAIN ON. THIS CAN CAUSE OTHER VEHICLES TO CRASH INTO ME AND CAUSE SERIOUS INJURY OR WORSE.

VEHICLE SLAMMING INTO GEAR WHILE ATTEMPTING TO REVERSE. HARSH AND DELAYED SHIFTING BY THE TRANSMISSION BETWEEN PARK/REVERSE/DRIVE. OCCURS WHEN THE VEHICLE IS AT A COMPLETE STOP WITH THE BRAKE PRESSED. VEHICLE ALSO FAILING TO DOWNSHIFT TO A LOWER GEAR AFTER SLOWING DOWN.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, WITHOUT WARNING THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT FAILURE OCCURRED WHILE IDLING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.

PASSENGERS AIR BAG SENSOR DOES NOT WORK PROPERLY. WHEN STARTING THE CAR THE PASSENGERS AIRBAG LIGHT (0FF) COMES ON AND GOES AWAY IMMEDIATELY REGARDLESS IF THERE IS A PERSON IN THE SIT (ADULT). AIR BAG SEEMS TO BE ON ALL THE TIME WITH NO LIGHT INDICATED. DON'T EVEN KNOW IF IT WORKS

TRANSMISSION NOT SHIFTING INTO GEAR PROPERLY MAKING A WHINDING NOISE

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON A MESSAGE FLASHED ON THE MESSAGE CENTER WHICH STATED, 'STEERING FAULT SERVICE NOW'. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. ON ANOTHER OCCASION WHEN THE VEHICLE WAS STARTED THREE MESSAGES DISPLAYED: SERVICE ADVANCE TRAC, POWER STEERING LOSS DRIVE SAFELY, TRACTION CONTROL UNAVAILABLE. THE CONTACT STATED THAT THE STEERING CEASED. THE VEHICLE WAS TOWED TO SEELYE FORD, 3820 STADIUM DR, KALAMAZOO, MI 49008, DO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING 25 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING CEASED. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TOWED TO HENNESSY FORD LINCOLN ATLANTA LOCATED AT 5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, (470) 602-2073, WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK AND PARKING SENSOR NEEDED TO BE REPLACED. THE CONTACT VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 93,000.

EVAP FUEL VAPOR CANISTER PURGE VALVE ASSEMBLY FAILED. DEALER CHARGING $314.00 AND SAID FORD DOES NOT COVER THIS PART UNDER WARRANTY. THIS IS AN EMISSION COMPONENT WITH MANY COMMENTS ABOUT KNOWN FAILURE.

VEHICLE APIM FAILED. THIS IS CONSIDERED TO BE THE HANDSFREE OPTION FOR CELL PHONE USE, STEERING WHELL CONTTOLS, AND CELL BLUE TOOTH OPTION.

I AM FORTUNATE TO HAVE BEEN STATIONARY(THE VEHICLE) AT THE TIME OF THE CASUALTY TO MY 2016 FORD FUSION. I WAS STOPPED AT A STORE AND AFTER I PLACED MY THINGS IN THE BACKSEAT, I WENT TO CLOSE MY REAR DRIVER SIDE DOOR AND IT WOULD NOT CLOSE. THIS HAPPENED JANUARY 14TH, 2020. I WILL MENTION THAT MY 2016 FORD FUSION WAS PURCHASED IN SEPTEMBER 2016 WITH ONLY 17 MILES ON IT, BRAND NEW AT AN OVERSEAS MILITARY VEHICLE DEALERSHIP. MY VEHICLE CURRENTLY ONLY HAS 18,000 MILES ON IT. AS I HAVE NO ROPE OR TIES IN MY VEHICLE, I WAS LEFT WITH TWISTING MY ARM BEHIND THE DRIVER SEAT AND DRIVING HOME(INSTEAD OF MY DESTINATION) WITH MY ARM PAINFULLY TWISTED AROUND AS TO KEEP THE DOOR CLOSED ON THE ROAD TO NOT HIT ANOTHER VEHICLE WHEN I BRAKED OR TURNED. I WOULD SURMISE THIS AS A NOT POSITIVE EXPERIENCE IN THE POURING RAIN. FORD HAS FORMALLY TOLD ME VIA THEIR CUSTOMER CARE LINE THAT MY VEHICLE IS NOT COVERED UNDER ANY SAFETY RECALLS. FORD HAS STATED MY $2000 FORDEXTRACARE 7 YEAR/75,000 MILE EXTENDED WARRANTY ADDITIONALLY WILL NOT COVER THIS CASUALTY. I'VE FOUND EVIDENCE ONLINE THAT FORD ISSUED RECALLS FOR 2013-2015 FORD FUSIONS FOR THIS EXACT PROBLEM. I AM CONCERNED AS TO WHY MY SAFETY CONCERN AND VERY REAL CASUALTY TO MY VEHICLE WAS VALID ON THIS MODEL OF CAR A YEAR PRIOR TO MINE, BUT SOMEHOW IS NOT NOW. CAN A FORD VEHICLE WITH ONLY 18K MILES ON IT AT 3 YEARS OLD BE REASONABLY EXPECTED TO HAVE THE DOORS BREAK IN THE OPEN POSITION? I'M BEING TOLD THAT IT IS NOT A DEFECT OF THE VEHICLE AND I AM TO FOOT THE BILL FOR THIS CASUALTY TO THE VEHICLE.

THE CAR SHOWED IT WAS IN PARK. IT WAS ACTUALLY STILL IN GEAR EVEN SHOWING OTHERWISE. THERE HAS BEEN A RECALL ON THE SAME MAKE AND MODEL (2016 FORD FUSION). THE PROBLEM WAS WITH A FAULTY, AND DETACHED SHIFT CABLE. THERE HAVE BEEN OVER 500,000 FORD VEHICLES RECALLED FOR THIS SPECIFIC ISSUE. THIS WAS THE EXACT PROBLEM WITH OUR 2016 FORD FUSION WITH 88,101 MILES. WE JUST PLAYED A TOTAL OF $278 TO HAVE THE VEHICLE TOWED AND THE PART REPLACED. FORD IS TELLING ME THAT OUR SPECIFIC VIN # WAS NOT INCLUDED IN THE RECALL OF THE OTHER 500,000 VEHICLES THIS FAR. HOW CAN THIS COMPANY GET AWAY WITH THIS PROBLEM? I ALSO CONTACTED THE CLOSEST FORD DEALER PRIOR TO HAVING THE CAR TOWED. AFTER FINDING THAT THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY, WE HAD TO HAVE TOWED AND FIXED AND THE CLOSEST BODY SHOP TO WHERE THE CAR WAS BROKE DOWN AND STILL IN GEAR. WE SET THE PARKING BREAK TO KEEP THE VEHICLE FROM ROLLING AWAY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WENT TO MIKE BASS FORD IN SHEFFIELD, OH FOR MY ROUTINE MAINTENANCE. VEHICLE HAS ONLY EVER BEEN SERVICED AT FORD DEALERSHIPS (WITH THE EXCEPTION OF NEW TIRES AT DISCOUNT TIRE IN AVON, OH). WAS INFORMED BY THE SERVICE ADVISOR THAT THE LUG NUTS WERE SWOLLEN DUE TO THE TWO-PIECE DESIGN AND THAT THEY WOULD ALL NEED TO BE REPLACED. I WAS QUOTED $59 PER WHEEL WHICH I DECLINED. CONTACTED FORD ABOUT MY EXTENDED WARRANTY ON 1/3/2020 AND WAS TOLD THAT EVEN THOUGH IT WAS A SAFETY ISSUE, FORD WOULD NOT PAY TO REPLACE THE LUG NUTS ON MY VEHICLE.

GOT IN MY CAR THIS MORNING AND STARTED IT AND GOT CODES LIKE CRAZY. ALSO POWER STEERING ISN'T WORKING FORD FUSION STEERING ASSIST FAULT SERVICE REQUIRED

GOT IN THE PARKED VEHICLE AND THE DISPLAY ON THE DASH SAID THE VEHICLE WAS IN NEUTRAL BUT SHIFTER WAS IN PARK AND WOULD NOT MOVE. THE TRANSMISSION LINKAGE BUSHING HAD FAILED AND THE CABLE WAS NO LONGER CONNECTED TO TRANSMISSION. THIS IS A KNOWN RECALL ISSUE FOR THIS MODEL. DEALERSHIP ADVISED THE RECALL DOES NOT APPLY TO MY VIN AND I AM RESPONSIBLE FOR REPAIRS.

ALL OF A SUDDEN WHEN I WAS DRIVING THE POWER STEERING WENT OUT. THE TRACTION CONTROL ALSO WENT OFF AND WILL NOT COME BACK ON. I WAS ON THE HIGHWAY WHEN THIS HAPPENED AND IT WILL NOT COME BACK ON.

DASH CODE APPEARED READING UNABLE TO COMMUNICATE WITH CLIMATE CONTROL IN TURN RENDERING ALL TOUCH SCREEN APPLICATIONS AND THE ABILITY TO CONTROL ANY AND ALL OF THE VEHICLES RIGHT SIDE TO FUNCTION. ( WINDOWS, DOORS, LOCKS, ETC.) THIS HAPPENED WHILE DRIVING ON CITY STREETS AND HIGHWAY

TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER PARKING THE VEHICLE, THE TRANSMISSION SHIFTER REMAINED LOCKED IN THE PARK POSITION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MALLOY FORD (2070 SEMINOLE DTRL, CHANCELLORSVILLE, VA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER PROVIDED CASE NUMBER: CAC 2521533. THE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNED A 2016 FORD FUSION. THE CONTACT STATED THAT THE ENGINE FRACTURED WHILE DRIVING AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED WHITE SMOKE COMING FROM THE FRONT END AND COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE, WHICH THEN CAUGHT FIRE AND EXPLODED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.

OUT OF NO WHERE 2.5 ENGINE BLOCK ISSUES NO ACCIDENTS MAINTENANCE STAYS UP TO DATE AT ALL TIMES DIDN'T HIT OR BUMP ANYTHING WHEN TO MY CAR ONE MORNING AND IT STARTED SOUNDING LIKE A DIESEL TRUCK WHEN IN IDLE OR PARK NOISE NOT AS LOUD WHEN N DRIVE

TL* THE CONTACT OWNS A 2016 FORD FUSION ENERGI. THE CONTACT STATED THAT THE DEFROSTER AND WINDOWS WERE INOPERABLE AND PROVIDED LOW VISIBILITY. IN ADDITION, THE CHECK ENGINE, SIDE IMPACT, AND ELECTRONIC MALFUNCTION WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO ROBERTS MOTORS, INC. (4350 N ALBY ST, ALTON, IL 62002, (855) 999-5497) WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,000.

ENGINE HAS A DESIGN FLAW THAT ALLOWS COOLANT TO LEAK INTO THE CYLINDERS AND CAUSE DAMAGE REQUIRING A COMPLETE LONG BLOCK REPLACEMENT. THIS HAPPENS WHEN THE ENGINE OVERHEATS. THIS HAS BEEN DIAGNOSED BY THE LOCAL FORD DEALER, THEY NO IT IS IN AN ISSUE AND CORRECTED THE PROBLEM IN THE 2017-PRESENT VERSIONS OF THE FUSION

WHILE DRIVING THE CAR ON BOTH THE HIGHWAY AND ON CITY STREETS THE STEERING LOCKED AND THE POWER ASSIST QUIT. THE MIL TRACTION CONTROL SYMBOL LIT AND THE WARNING CENTER SAID IT WAS DISABLED. THE MIL STEERING ASSIST CONTROL SYMBOL LIT AND THE WARNING CENTER SAID IT WAS DISABLED. IN BOTH DRIVING INSTANCES THE STEERING WHEEL WAS BEING TURNED FROM MODERATE (INTERSTATE HIGHWAY SPEED) TURNING TO SHARP TURNING (CITY STREET SPEED). IN BOTH INSTANCES I WAS ABLE TO AVOID HITTING CLOSE, SURROUNDING VEHICLES AND IN THE CASE OF THE CITY OCCURRENCE, PEDESTRIANS. IN BOTH INSTANCES I PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND SHUT OFF THE ENGINE AND ACCESSORIES. I WAITED ABOUT A MINUTE AND PERFORMED AN ENGINE RE-START. THE MIL'S WERE NOT LIT AND THE POWER STEERING ASSIST RETURNED. IN BOTH INSTANCES THE SAME CONDITION APPEARED ABOUT 20 MINUTES LATER, AND A ENGINE STOP/RE-START HAD TO BE PERFORMED. I HAVE INCLUDED PHOTOS OF THE DASHBOARD INFORMATION CENTER. THIS IS A 2016 FUSION WITH 65,000 MILES AND I BELIEVE THERE IS AN ELECTRICAL PROBLEM WITH THE STEERING RACK.

MY CAR WILL SHUT DOWN AND LOSE ALL POWER WITHOUT NOTICE WHEN I'M AT HIGHWAY SPEEDS. A COMMENT COMES ON THE DASH THAT SAYS SOMETHING LIKE " TRANSMISSION IS NOT IN GEAR" OR SOMETHING LIKE THAT. I'M NOT SURE OF THE EXACT WORDS BECAUSE WHENEVER IT DOES IT I'M LOOKING TO GET TO THE FAR RIGHT LANE SO I CAN COME TO A COMPLETE STOP ON THE SIDE OF THE HIGHWAY TO COME TO A STOP, PUT THE CAR IN PARK, TURN IT OFF THEN TURN IT BACK ON. IT'S SO DANGEROUS TO HAVE THE CAR LOSE ALL POWER GOING 70 MPH. I REALLY THINK SOMETHING NEEDS TO BE DONE ON THIS BEFORE SOMEONE GETS KILLED. THIS HAS HAPPENED PROBABLY 5 DIFFERENT TIMES IN THE PAST FEW MONTHS. I DON'T HAVE THE EXACT DATES WHEN IT'S HAPPENED BUT THE LAST TIME IT DID I WAS TRAVELING IN KANSAS CITY AND THOUGHT I WAS GOING TO CAUSE A LARGE ACCIDENT TRYING TO GET MY CAR OVER TO THE SHOULDER WITHOUT POWER.

I HAVE THE SAME ISSUE AS PREVIOUS PEOPLE. MY CAR CHECK ENGINE LIGHT CAME JULY 5, 2019 WITH THE CODE P0302 CYLINDER 2 MISFILE. I TOOK THE CAR TO THE DEALERSHIP JULY 8TH 2019 AFTER 2 WEEKS OF BEING UNABLE TO FIGURE OUT WHAT WAS WRONG THEY CALL AND TELL ME I NEED TO PAY $3,340 TO REPLACE THE HEAD GASKET BECAUSE IT WAS BLOWN. I TOWED MY CAR TO AN INDEPENDENT MECHANIC THAT WOULD FIX THE HEAD GASKET FOR HALF THE PRICE. ONCE IT WS THERE THE MECHANIC SAID THE HEAD GASKET WAS FINE AFTER $1,500 OF PARTS BEING REPLACED MY CAR STILL WOULDN'T RUN. I CONTACTED FORD CORPORATE FOR ASSISTANCE ON GETTING THE PROBLEM FIXED. MY CAR WAS TAKEN BACK TO BOB TOMES FORD THE ORIGINAL DEALER THAT SAID THE HEAD GASKET WAS BLOWN. THEY STILL INSISTED IT WAS THE HEAD GASKET AND CONTINUED TO ARGUE. ONCE CORPORATE CONTACTED THEM AND PAID FOR THE TEAR DOWN OF THE VEHICLE I WAS TOLD I NEEDED A WHOLE NEW ENGINE BECAUSE COOLANT LEAKING INTO THE CYLINDER. AFTER SPEAKING WITH OTHER DEALERSHIPS I WAS INFORMED THAT MY ENGINE IN MY FUSION HAS A DESIGN DEFECT CAUSING COOLANT TO LEAK INTO THE CYLINDER FORD IS AWARE OF THE DESIGN DEFECT AND CORRECTED THE DESIGN IN LATE 2017. HOWEVER THEY REFUSE TO ACKNOWLEDGE THAT THEY ARE RESPONSIBLE FOR THE DAMAGES ON MY CAR. MY CAR IS NOT UNDER WARRANTY ANY LONGER SO THE COST OF THE REPAIR WOULD HAVE BEEN OVER $9,000 OUT OF POCKET. FORD HAS AGREED TO HELP ASSIST WITH THE COST SINCE I HAVE DONE MY RESEARCH AND PROVEN THE PROBLEM IS A DESIGN FLAW BY FORD. I WAS TOLD 3 WEEKS AGO THAT THE ENGINES ARE ON BACK ORDER AND WOULD TAKE 5 WEEKS TO COME IN. I RECEIVED A CALL YESTERDAY THAT INFORMED ME I AM NOW LOOKING AT DECEMBER 29TH BEFORE I CAN EVEN GET THE ENGINE IN AND THAT'S NOT EVEN A SET DATE COULD BE LONGER.. FORD NEEDS TO RECALL THIS ISSUE AND STOP SCREWING THEIR CUSTOMERS OVER SINCE IT'S A DESIGN FLAW THAT CAUSED THE PROBLEM. ITS BEEN ALMOST 6 MONTHS I STILL DONT HAVE MY CAR

THE BUSHINGS ON MY 2016 FORD FUSION BROKE. LUCKILY WE WERE PARKED WHEN IT BROKE BUT IT HAS DISABLED OUR VEHICLE. IF WE DIDN'T HAVE ANOTHER VEHICLE WE WOULD BE STRANDED. WHEN WE CALL FORD CORPORATION AND THE LOCAL FORD DEALERSHIP WE ARE TOLD THAT WE ARE RESPONSIBLE FOR GETTING IT TO THE DEALERSHIP AND IF IT IS THE BUSHINGS THEN THEY WOULD ONLY COVER THE REPAIR AND NOT THE TOWING OR ANYTHING ELSE. I ASKED WHAT WOULD HAVE HAPPENED IF I WAS DRIVING AND THEY SAID IT WOULD BE THE SAME THING. THIS IS A JOKE THAT WE SHOULD BE RESPONSIBLE FOR ANY COST DUE TO FAULTY MANUFACTURE PARTS ON THEIR END. THEY SHOULD BE DOING MORE TO MAKE IT RIGHT. BECAUSE WE DON'T HAVE MONEY RIGHT NOW TO TOW OUR VEHICLE 40 MILES TO THE NEAREST FORD DEALERSHIP WE HAD TO DRIVE IN OUR OTHER VEHICLE TO WASTE OUR GAS TO GET THE $5 PART FROM THE DEALERSHIP SO THAT WE CAN HOPEFULLY REPAIR IT OURSELVES. FORD SAID THEY'LL REIMBURSE US FOR THE PART BUT NOT FOR THE GAS TO GET THE PART.