EN

2016 Ford Transit Connect Wagon FWD

6
Recalls
55
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 17.9%

Complaints
Recalls

55 Complaints

for 2016 FORD TRANSIT CONNECT
01/25/2022
Components: VISIBILITY
Incident Date: 01/24/2022
Crash: No
Fire: No
Vehicle Identification Number: nm0ge9f77g1******
Summary

The contact owns a 2016 Ford Transit Connect. The contact stated that the front windshield had started to detach from the vehicle across the entire top of the windshield. The contact noticed an excessive amount of condensation build-up around the area as well. The dealer was not contacted. A windshield specialist arrived and determined that the windshield needed to be replaced. The windshield was not replaced. The manufacturer was made aware of the failure and referred the contact to a repair facility. The approximate failure mileage was unknown.

11/17/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/15/2021
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7E7XG1******
Summary

On October 15, 2021, I was driving my 2016 Ford Transit Connect at approximately 55MPH on a state road. I was closing in on a slow-moving truck, and pressed the brake pedal just to slow down about 5MPH. At this point, the brake electronic control module failed, locking up the left front caliper, nearly pulling me into oncoming traffic. I was able to get stopped and pulled over to the side of the road, where I found the affected brake (left front) was smoking hot. I shut the vehicle off and waited for it to cool, and upon restarted, the brake ECM allowed the caliper to open enough to drive it home, and then directly to the repair shop. The repair shop determined the brake ECM was randomly locking up one of the four calipers about 1 in 10 times. There were no warning indicators prior to the issue. The shop has all the details (Runyon Corp, PO Box 384/445, West Main St. Morristown IN, 46161, (765) 763-1271. They would have the old brake ECM. This issue occurred with 64,342 miles on the vehicle. I have contacted Ford, and was told other, similar vehicles of the same year and model had a recall on the brake ECMs, but my VIN was not included in the recall. This is a dangerous situation, and had I not had both hands on the wheel, it would have caused a head-on collision.

11/05/2021
Components: POWER TRAIN,VISIBILITY
Incident Date: 06/02/2021
Crash: No
Fire: No
Vehicle Identification Number: nm0ge9f71g1******
Summary

The contact owns a 2016 Ford Transit Connect. The contact received notification of NHTSA Campaign Numbers: 20V260000 (Visibility) and 21V376000 (Power Train) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

08/08/2021
Components: VISIBILITY
Incident Date: 07/30/2021
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F78G1******
Summary

The windshield was leaking at the top on my van and my friends, both 2016 Ford Transit Connect's. passenger vans. It then popped out at the top when cleaning the inside of the windshield with a cloth, not pushing. Both of ours have now been replaced but think others should be checked. I was told by installer it could have come loose during an accident or even while driving at higher speeds on the highways. The seal, if any had been installed on the top edge, was not attached to the windshields glass. When I was at Kelly Ford in Melbourne Florida, for a recall repair, they are the one that pushed on the glass when cleaning it after their car wash. My friend's van was also at Kelly Ford where they were fixing the brakes that had locked up and failed right after she bought it. They replaced her windshield. They told me to get it fixed on my own which I did.

08/01/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F7XG1******
Summary

Opened the rear hatch and when I go to close the rear hatch it does not latch.

05/19/2021
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/13/2021
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F74G1******
Summary

Vehicle failed to go into park when putting shift lever into the park position. Vehicle actually went into reverse instead even though the shift indicator showed the vehicle was in park. We could not shift the vehicle out of reverse. This was the result of a broken shift cable. This is the 2nd vehicle of the same model we have had this happen with. We will be reporting the other vehicle as well.

05/19/2021
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/05/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F79G1******
Summary

The vehicle failed to shift into reverse causing the vehicle roll down hill when the driver expected to back up. The driver was able to stop the vehicle without incident. It turns out the shift cable broke that links the shifter to the transmission. We had it repaired (replaced) by a local shop. The vehicle is available for inspection if necessary, but has been repaired. We have had two of these break on two different vehicles of the same model and year. This happened on this vehicle at 127000 miles. There were no warning indicators illuminated before this incident occurred.

04/16/2021
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 04/14/2021
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F79G1******
Summary

SHIFTER CABLE BUSHING FAILURE. CAR IS STUCK IN GEAR, WON'T START BECAUSE IT SAYS IT IS IN DRIVE.

04/08/2021
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 10/06/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9G73G1******
Summary

MY VEHICLE HAS BEEN AT A FORD DEALERSHIP FOR MORE THAN 6 MONTHS FOR NHTSA CAMPAIGN ID: 20V260000 MY GLASS IS CRACKED. THE DEALERSHIP TOOK MY VEHICLE APART AND THEN REALIZED THE REPLACEMENT GLASS WAS BROKEN. THE DEALERSHIP IS UNABLE TO SECURE THE GLASS TO COMPLETE THE RECALL. FORD STATES THE GLASS IS ON INDEFINITE BACKORDER. FORD HAS PROVEN THEY CAN NOT FIX THIS VEHICLE RECALLL - I WOULD LIKE A BUYBACK.

03/03/2021
Components: VISIBILITY/WIPER
Incident Date: 03/03/2021
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F72G1******
Summary

WIPER MOTORS STOPPED WORKING. BEFORE THAT THE WIPERS WERE HITTING EACH OTHER MAKING VISIBILTY WHILE RAINING VERY DIFFICULT.

02/12/2021
Components: POWER TRAIN
Incident Date: 02/11/2021
Crash: No
Fire: No
Vehicle Identification Number: NM0GS9F79G1******
Summary

I STOPPED AT THE FOOT OF MY LONG DRIVEWAY AS I ARRIVED HOME. I PUT THE CAR IN PARK AND APPLIED THE PARKING BRAKE AND EXITED THE VEHICLE TO GET MY MAIL. WHEN I RETURNED TO MY CAR IT WOULD NOT SHIFT INTO DRIVE. THE SHIFT LEVER HAD BECOME DISCONNECTED, AND THE SHIFT LEVER BUSHING WAS GONE. I FOUND PART OF THE BUSHING IN THE ENGINE COMPARTMENT. WHEN RESEARCHING THE PROBLEM, I FOUND INFORMATION ON THE SAFETY RECALL 18S20, COVERING THE FORD FUSION, WITH THE SAME MOTOR AND TRANSMISSION AS THE 2016 FORD TRANSIT CONNECT I OWN. I FEEL VERY FORTUNATE I WAS IN A SAFE LOCATION WHEN THE BUSHING FAILED. I DON'T UNDERSTAND WHY THE SAFETY RECALL 18S20 DOES NOT COVER MY 2016 FORD TRANSIT CONNECT. PICTURE OF FAILED BUSHING ATTACHED.

12/14/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9G77G1******
Summary

1. PANORAMIC ROOF GLASS PANEL IMPROPERLY BONDED 2. DOOR LATCHS IMPROPERLY REPAIRED

12/04/2020
Components: WHEELS
Incident Date: 12/04/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F70G1******
Summary

STRIPPED OFF LUG NUTS THAT RETAIN THE TIRES / WHEELS ON THE CAR. THESE SEEM TO BE MADE OF A SOFTER MATERIAL LIKE ALUMINUM. ON MY VEHICLE THEY HAVE BEEN STRIPPED OUT AND RENDERED USELESS. I AM GOING TO HAVE TO SEE IF I CAN HAVE THEM REPLACED. THESE SHOULD BE MADE OF STEEL. THESE ARE OFTEN ON AND OFF THE CAR FOR WHEEL MAINTENANCE AND TIRE REPLACEMENT / ROTATION. YOU SHOULD MAKE THE MANUFACTURERS MAKE THEM OUT OF STEEL, TO BETTER HOLD UP. COULD BE DANGEROUS.

11/30/2020
Components: VISIBILITY,STRUCTURE
Incident Date: 09/30/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F74G1******
Summary

2016 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO PANORAMIC ROOF SAFETY RECALL. *LD THE CONSUMER STATED THAT SHE WAS UNABLE TO GET INTO CONTACT WITH ANYONE TO HAVE THE REPAIRS COMPLETED.*JS

11/13/2020
Components: SEATS
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F72G1******
Summary

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AND PASSENGER'S SIDE SEAT BRACKETS FRACTURED CAUSING THE SEATS TO BECOME UNSECURE. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE LOCAL DEALER CAVALIER FORD OF CHESAPEAKE SQUARE LOCATED AT 4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.

10/19/2020
Components: SERVICE BRAKES,UNKNOWN OR OTHER
Incident Date: 10/05/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9E73G1******
Summary

I WAS DRIVING ON THE HIGHWAY BUSINESS 85 HEADING TO WORK, I WAS TRAVELING 65MPH MY VAN SUDDENLY STARTED TO SLOW DOWN, AS I'M TRYING TO PULL OVER ONTO THE SIDE OF HIGHWAY MY FRONT BRAKES LOCKED UP NEARLY CAUSING AN ACCIDENT, THERE WAS A BURNING SMELL COMING FROM THE FRONT PASSENGER WHEEL, TOWED THE SHOP THEY CHANGED BRAKES, BRAKE CALIPERS AND CALIPER HOSE I DROVE IT AND A WEEK LATER I WAS DRIVING AND THE FRONT BRAKES LOCKED UP AGAIN.

10/06/2020
Components: POWER TRAIN
Incident Date: 09/18/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0LE7E76G1******
Summary

SHIFTER CABLE BROKE. VEHICLE STUCK IN REVERSE AND WOULD NOT GO BACK IN PARK. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED ON OUR VANS OF THIS MODEL. ALSO HAPPENED ON THE FUSIONS, BUT THEY WERE FINALLY RECALLED.

08/17/2020
Components: POWER TRAIN
Incident Date: 06/13/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F74G1******
Summary

2016 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO SHIFTING ISSUES. *LD THE CONSUMER STATED UPON RETURNING TO THE VEHICLE, AFTER PARKING AT A LOCAL GAS STATION, IT WOULD NOT MOVE. THE GEAR SHIFT MOVED BUT, SEEM TO NOT BE CONNECTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THE CLIP ON THE SHIFTER WAS THE CAUSE OF THE FAILURE. THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL 20S18 BUT, SHOULD HAVE BEEN. THE VEHICLE WAS REPAIRED. *JS

06/26/2020
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 11/06/2019
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F70G1******
Summary

1. STATIONARY OR IN MOTION: THE TOP OF THE FRONT WINDSHIELD SEEMS TO BE LOSING ITS SEAL BECAUSE WHEN WATER IS POURED OR WHEN IT RAINS, IT ENTERS THE CAR AND FALLS ONTO THE DASHBOARD. ALSO, THE PLASTIC BOX THAT STORES THE REAR VIEW WINDOW AND WHICH IS ATTACHED TO THE WINDSHIELD GETS FILLED WITH RAIN AND DRIPS DOWN THE WINDOW. 2. IN MOTION, ON A GRADUAL HILL AND UP: FROM DAY ONE, THE CAR WOULD NOT SHIFT UP ON A DOWNHILL, EVEN A SLIGHT HILL. IT REVS IN THE 2ND GEAR AND REV UNTIL IT WOULD JUMP INTO THIRD AFTER REVVING IN A LOWER GEAR FOR 2-4 MINUTES. I TOOK IT TO 2 DEALERSHIPS (ONE IN TACOMA, WA, AND THE OTHER IN MARINA FORD) AND THEY SAID THEY COULDN'T REPEAT THE PROBLEM EVEN THOUGH I HAD PLENTY OF VIDEO OF IT. 3. STATIONARY OR IN MOTION: LCD SCREEN SOMETIMES STOPS RESPONDING FOR NO PARTICULAR REASON. YOU HAVE TO TURN CAR OFF AND ON AGAIN TO GET A RESPONSE. *TR

06/16/2020
Components: POWER TRAIN
Incident Date: 06/11/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F70G1******
Summary

ON 6-11-2020, I ATTEMPTED TO PUT MY 2016 TRANSIT CONNECT INTO DRIVE FROM PARK. I WAS AT A FAST FOOD DRIVE-THRU. THE GEAR SHIFT LEVER STOPPED IN REVERSE. WE TRIED THE EMERGENCY NEUTRAL RESET AND IT WOULD NOT WORK. THE WRECKER DRIVER MENTIONED THAT A PART UNDER THE HOOD MIGHT BE RESPONSIBLE, NAMELY A SHIFTER BUSHING. HE HAD SEEN THIS PROBLEM IN FUSIONS AND FOCUSES. HE WAS ABLE TO MANUALLY REPLACE THE CONNECTION LONG ENOUGH FOR US TO GET THE TRANSIT CONNECT ONTO THE WRECKER. THE DEALERSHIP DID DIAGNOSE THE ISSUE AS A SHIFTER BUSHING AND REPAIRED IT ON 6-12-2020. I RESEARCHED THE PART NUMBER AND DISCOVERED THAT A RECALL HAS BEEN ISSUED FOR THAT PART NUMBER ON 2013-2016 FUSIONS AND 2013-2014 ESCAPES. I BELIEVE THAT THE TRANSIT CONNECT SHOULD BE ADDED TO THE RECALL SINCE THE PART NUMBER USED WAS THE SAME. *TR

04/10/2020
Components: WHEELS
Incident Date: 04/10/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9G78G1******
Summary

LUG NUTS ARE ALL SWOLLEN ON ALL 4 WHEELS. UNABLE TO GET OFF WITH STANDARD WRENCH. FORD WILL NOT FIX FOR FREE. SERVICE ADVISOR STATES IT'S A KNOWN ISSUE DUE TO BIMETALLIC LUG NUTS USED ON CERTAIN FORDS. *TR

03/24/2020
Components: VISIBILITY/WIPER
Incident Date: 03/19/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F74G1******
Summary

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE PANORAMIC SUNROOF DETACHED WITHOUT WARNING OR IMPACT. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TAKEN TO BOB MOORE FORD LOCATED AT (8948 S I-35 SERVICE RD, OKLAHOMA CITY, OK 73149, (405) 708-6489) WHERE IT WAS DIAGNOSED THAT THE SUNROOF FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 58,000.

03/09/2020
Components: VISIBILITY/WIPER
Incident Date: 02/28/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9G78G1******
Summary

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THERE WAS AN AIR LEAK COMING FROM THE VEHICLE. THE MOON ROOF DETACHED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT BODY REPAIR SHOP WHERE HE WAS INFORMED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE CONTACT THEN TOOK THE VEHICLE TO HANSEL FORD 3075 CORBY AVE, SANTA ROSA, CA 95407 WHERE THE DEALER AGREED THAT THE FAILURE WAS CAUSED DUE TO A MANUFACTURING DEFECT HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

02/10/2020
Components: STRUCTURE
Incident Date: 01/22/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9G7XG1******
Summary

WHILE DRIVING DOWN THE FREEWAY THE STATIONARY PANORAMIC ROOF GLASS DISLODGED, WENT INTO THE AIR AND LANDED ON THE FREEWAY IN DRAMATIC FASHION WITHOUT INJURY OR KILLING ANYONE. THE CAR BEHIND ME SWERVED TO AVOID THE FLYING GLASS.

02/05/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/26/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9G78G1******
Summary

THE SUNROOF SHATTERED

01/31/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/29/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7E78G1******
Summary

WHILE DRIVING THE VEHICLE IN REVERSE, THE DRIVER'S AIR BAG DEPLOYED FOR NO REASON. THE DIVER WAS SLIGHTLY INJURED. THE VEHICLE'S MAINTENANCE HISTORY WAS LOOKED AT. THIS VEHICLE WAS NEVER IMPLICATED IN AN ACCIDENT. THE FORD DEALER FOUND THAT THE ELECTRICAL WIRING FOR THIS AIRBAG WAS CORRODED. THIS WOULD BE THE REASON WHY THE AIRBAG DEPLOYED. THIS ELECTRICAL WIRE SHOULD BE BETTER PROTECTED. THE DEALER REFUSED TO REPAIR IT UNDER WARRANTY BECAUSE IT IS NOT VALID ANYMORE.

01/16/2020
Components: STRUCTURE
Incident Date: 12/30/2019
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F73G1******
Summary

OUR DAUGHTER WAS DRIVING OUR 2016 FORD TRANSIT CONNECT HOME ON 65N RIGHT BEFORE EXIT 78 IN NASHVILLE, TN. SHE WAS DOING ABOUT 55. IT WAS AT ABOUT 10PM AND THANKFULLY THERE WAS NOT TRAFFIC DIRECTLY BEHIND HER. THE HUGE GLASS PANORAMIC ROOF AND SUNSHADE CAME OFF AND TORE FROM THE FRAME OF THE CAR LEAVING DAMAGE TO THE STRUCTURE OF THE CAR. THERE WAS SLIGHT NOISE AND MY PASSENGERS INFORMED HER THE GLASS ROOF AND SHADE RIPPED OFF. THIS IS NO FAULT OF THE OWNER. THIS IS A MANUFACTURE DEFECT. THE DEALERSHIP SAID THERE WAS A PRIOR RECALL 16S35 FOR THE SAME MODEL IN 2014 AND THIS IS EXACTLY WHAT HAPPENED HERE. THE BONDING/SEALANT USED IS NOT HOLDING. EITHER FORD IS LIABLE OR THE COMPANY THAT MAKES THE BONDING SEALANT. SAME THING FOR MERCEDES RECALL FROM 2002-2011. ROOF GLASS DETACHING FROM ROOFS OF CAR/VAN.

12/03/2019
Components: STRUCTURE
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: NM0GS9F78G1******
Summary

WATER IS LEAKING DOWN INTO THE VEHICLE FROM UP ABOVE IN THE ROOF. THERE ARE CAPS LOCATED IN THESE CHANNELS ON THE EXTERIOR ROOF OF THIS VEHICLE. THERE WAS SNOW OVERNIGHT SITTING ON TOP OF THE VEHICLE. A PUDDLE FORMED INSIDE ON THE BACK PLASTIC ARM LEDGE. CEILING CARPET WAS WET UP ABOVE. I DROVE THE VEHICLE IN WET CONDITIONS AND THE WATER CONTINUED TO DRIP DOWN AFTER A 2 HOUR DRIVE IN RAIN. \WHEN WATER IS IN THESE CHANNELS ON THE EXTERIOR OF ROOF, IT COMES THROUGH SOMEHOW UNDER THESE CAPS AND SOAKS CEILING CARPET THUS CAUSING WATER TO DRIP DOWN. SEE IMAGE. IMAGE SHOWS WATER ON INTERIOR OF SIDE REAR WINDOW AS A RESULT OF DRIPPING DOWN INTO CABIN OF VEHICLE. THIS IMAGE TAKEN AFTER DRIVING TWO HOURS, HOWEVER THE WATER CAME THROUGH BOTH AS THE VEHICLE WAS STATIONARY (INITIALLY MELTING SNOW) AND ALSO WHILE DRIVING FOR 2 HOURS. CAR IS 3.5 YEARS OLD.

11/13/2019
Components: POWER TRAIN
Incident Date: 03/07/2019
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9G71G1******
Summary

PURCHASED CERTIFIED WITH 15,478 AND CURRENT HIGHWAY MILES 63,412. TRANSMISSION EXHIBITED SYMPTOMS OF SLUGGISHNESS AND SLOWING DOWN WHEN DRIVING MY FATHER TO ER FOR SURGERY. MOST MILES ARE HIGHWAY MILES (MOM-OPEN HEART SURGERY; SPOUSE-BRAIN TUMOR REMOVAL AND DAD-A COLOSTOMY). MY SPOUSE INDICATED THE TRANSMISSION BOGGED DOWN SLOWLY FROM 70, 60, 55MPH DOWN TO 0 MPH WITH NO POWER TO ENGAGE IN ANY GEAR. SPOUSE HEADING HOME WITH KIDS WHEN VAN JUST STOPPED WORKING AND WOULDN'T MOVE IN ANY GEAR EXCEPT PARK AND NEUTRAL. CALLED A TOW TRUCK AT 10:45 PM. WE PAID THE $150/DIAGNOSTIC FEE AND TRANS FLUID OK. TECH MENTIONED NEEDED A NEW $8,000/TRANSMISSION-ALL THE INNER MECHANICALS STOPPED WORKING.

10/21/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/19/2019
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F74G1******
Summary

AFTER COMPLETION OF AN UNRELATED SAFETY RECALL ON LOCK LATCH INSTALL. I NOTICED THAT THE SHIFT LIGHT WAS BLINKING ON & OFF. A SHOT TIME LATER, THE VEHICLE WHEN INTO PARK WHILE IN MOTION OFF RT. 15 IN THE TOWN OF GORDONSVILLE, VIRGINIA. THE VEHICLE WOULD NOT SHIFT FROM PARK AND THE SHIFT LIGHT WOULD NOT ILLUMINATE AS IT NORMALLY WOULD. THIS EVENT NEARLY CAUSED ME TO HAVE AN ACCIDENT. I HAD THE VEHICLE TOWED TO THE PLACE OF PURCHASE AT MADISON FORD IN MADISON VIRGINIA. THE TOWING COMPANY/FIRM HAD TO DRAG THE VEHICLE ONTO THE FLAT BED TRUCK.THE VEHICLE WOULD NOT SHIFT OUT OF PARK.

10/05/2019
Components: STEERING
Incident Date: 10/02/2019
Crash: No
Fire: No
Vehicle Identification Number: NM0LS6E79G1******
Summary

POWER STEERING SUDDENLY QUIT WITHOUT ANY WARNING

09/30/2019
Components: UNKNOWN OR OTHER,SERVICE BRAKES,VISIBILITY/WIPER
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9G78G1******
Summary

EXTREME WINDSHIELD LEAK HAVE TRIED TO GET FORD TO FIX. THEY REFFED ME BACK TO THE DEALER. LEAK ALL DOWN THE FRONT AROUND THE ROOF. WATER LITERALLY POURS IN AND I CAN NOT DRIVE ON A RAINY DAY. HAVE TO CAR MAX DEALER TWICE AND THEY STILL

09/06/2019
Components: ENGINE
Incident Date: 08/26/2019
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F73G1******
Summary

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER AND MISFIRED. ONCE RESTARTED, THE VEHICLE WORKED AS DESIGNED, BUT ALL THE INSTRUMENT CLUSTER INDICATORS WERE ILLUMINATED. THE CONTACT CALLED MAGIC CITY FORD LINCOLN (809 WILLIAMSON RD NE, ROANOKE, VA 24016, (540) 345-0911) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 45,000.

06/19/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 06/04/2019
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7F77G1******
Summary

WHILE PULLING OUT OF A FAST FOOD DRIVE THROUGH STEERING JERKED TO CENTER AND I LOST POWER STEERING TO THE POINT WHERE I COULD BARELY KEEP CONTROL OF THE VEHICLE, MECHANIC INFORMED ME THE POWERING STEERING MOTOR SEEMED OVERHEATED BECAUSE OF ITS LOCATION AND I COULD EXPECT THIS TO HAPPEN AGAIN, ON THE DASH I GOT A "STEERING FAULT" CODE. SECOND ISSUE UNRELATED IS THAT THE TEMP SENSOR KEEPS MALFUNCTIONING, ONCE THE SENOR REACHES BELOW THE FREEZING POINT ON THE DASH ( KEEP IN MIND ITS 74F OUTSIDE) THE VEHICLE SHUTS DOWN THE AIR CONDITIONING UNIT BLOWING HOT AIR UNTIL THE WHOLE SYSTEM RESETS AND THE DASH READS THE ACTUAL EXTERIOR TEMP. NEW FORD TEMP SENSOR INSTALLED WORKED FINE FOR TWO WEEKS THEN SAME ISSUE. ITS FRUSTRATING WHEN WE REACH 80+ DEGREES AND THE AIR CONDITIONING IS INTERMITTENT BECAUSE OF A SENOR ISSUE WHICH IS TOTALLY UNRELATED TO THE UNIT ITSELF. TWO OTHER FRIENDS OF MINE OWN THE SAME YEAR VEHICLE AND ARE HAVING THE SAME ISSUES. LOVE MY FORD BUT THEY SHOULD OWN UP TO THEY'RE PROBLEMS.

06/15/2019
Components: STRUCTURE
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7E70G1******
Summary

SOME DRIVING POSITIONS MIGHT NOT BE ABLE TO SEE THE SHIFT INDICATOR OR TURN SIGNAL INDICATORS. THIS MEANS IT MAY BE HARD TO TELL WHETHER THE TRANSMISSION IS A NEUTRAL, DRIVE OR MANUAL POSITION. I NEARLY HIT A DRIVER AND A CAR WASH BECAUSE I THOUGHT THE TRANSMISSION WAS IN NEUTRAL AND IT WAS IN DRIVE. THERE IS AN OVERHANG THAT IS TOO LONG OBSCURING PART OF THE DASH.

05/21/2019
Components: ENGINE
Incident Date: 04/03/2019
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7E78G1******
Summary

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. WHILE DRIVING VARIOUS SPEEDS, THE COOLANT LEAKED AND THE CONTACT HEARD ABNORMAL NOISES UNDERNEATH THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. BANNER FORD OF MONROE (6300 FRONTAGE RD, MONROE, LA 71202, 318-388-3300) DIAGNOSED AND REPAIRED THE RADIATOR HOSE DUE TO THE COOLANT LEAK. THE DEALER DIAGNOSED THAT THE MOTOR NEEDED TO BE REPAIRED. THE MOTOR HAD NOT BEEN REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

03/23/2019
Components: VISIBILITY/WIPER
Incident Date: 03/22/2019
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F73G1******
Summary

1/2 OF THE WINDSHIELD SEAL FAILED LEAVING THE WINDSHIELD UNATTACHED TO THE VEHICLE. I NOTICED IT WAS LOOSE WHEN CLEANING THE INSIDE OF THE WINDSHIELD. THE NEXT MORNING I WENT TO A GLASS REPAIR SHOP. THE MANAGER SAID NOT TO DRIVE THE VEHICLE AROUND DUE TO SAFETY ISSUES AND TAKE IT TO THE DEALER BECAUSE THE SEAL SHOULD NOT HAVE FAILED WITHIN 3 YEARS. THE SERVICE MANAGER WANTED ME TO CONTINUE DRIVING THE VEHICLE AROUND UNTIL THEY HAD AN OPENING IN APPOINTMENTS. I WAS AFRAID TO DRIVE IT WITH ONLY 1/2 OF THE WINDSHIELD SEAL INTACT. THEREFORE I LEFT IT AT THE DEALERSHIP FOR REPAIRS. I AM AWAITING RESOLUTION TO THIS SAFETY ISSUE.

08/17/2018
Components: VISIBILITY
Incident Date: 07/23/2018
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F70G1******
Summary

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. WHILE DRIVING APPROXIMATELY 60 MPH, THE MOON ROOF BECAME DETACHED FROM THE FRAME AND FLEW OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO MIDWAY FORD (8155 W FLAGLER STREET, MIAMI, FL 33144), BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE VEHICLE WARRANTY EXPIRED AT 35,00 MILES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

02/16/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 02/15/2018
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7E77G1******
Summary

JUST GOT THIS VEHICLE, WAS PURCHASED AS USED BUT WITH WARRANTY STILL AS IT ONLY HAD 16500 MILES. AFTER DRIVING FOR FEW WEEKS I HAD THE FOLLOWING PROBLEMS. #1 FUEL ECONOMY ON VEHICLE IS 15 MILES PER GALLON (ON A 4 CYLINDER ENGINE?). PREVIOUSLY TAKEN TO DEALER WHERE THEY REPLACED A RECALL PART (THROTTLE BODY) AS IT WAS DOING ONLY 13 MILES TO THE GALLON. DEALER STATES THAT IS WORKING NORMAL???? #2 AFTER DRIVING FOR 4 HOURS OR MORE (CITY OR HIGHWAY) HOT AIR COMES OUT OF AIR VENTS EVEN WHEN OUTSIDE TEMP IS 40 DEGREES FE.( AND TEMP IS SET TO LOW ON CLUSTER). 20 DEGREES DEFERENCE IS NOT OK (MAYBE IN WINTER BUT NOT IN SUMMER). DEALER WAS ABLE TO REPLICATE THE PROBLEM AND CALL FORD ENGINEERS, TO WHICH THEY SAID THAT IT IS NORMAL. DEALER WAS ABLE TO REPLICATE THE SAME ISSUE ON 3 SIMILAR VEHICLES BUT STILL FORD STATES THAT IT IS NORMAL??? HOT AIR COMING OUT OF VENTS AT 70 DEGREES WHEN IT IS 55 DEGREES OUTSIDE IS NOT NORMAL.

01/26/2018
Components: VISIBILITY
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9G71G1******
Summary

2016 FORD TRANSIT CONNECT TITANIUM. CONSUMER WRITES IN REGARDS GLARES ON WINDSHIELD WHICH THEY FEEL TO BE A SAFETY HAZARD WHILE DRIVING. *LD *JS

11/16/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/12/2017
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7E76G1******
Summary

I OWN A 2016 FORD TRANSIT CONNECT WITH TOW PACKAGE ASSEMBLED IN VALENCIA, SPAIN. THERE IS A RECALL 17S34 ISSUED BY FORD ON OCT. 25, 2017 REGARDING FORD TRANSIT VEHICLES ASSEMBLED IN KANSAS CITY EQUIPPED WITH TOW MODULES. THE ISSUE IS WATER ENTERING THE ELECTRICAL SYSTEM THRU THE TOW MODUEL AND SHORTING OUT THE SYSTEM. MY VEHICLE IS CURRENTLY IN THE SHOP BECAUSE THE IGNITION HAS COME APART AND IT IS GOING TO COST ME MORE THAT 800.00 TO FIX. MY PROBLEMS STARTED ABOUT TWO WEEKS AGE THE RADIO WENT OUT ALONG WITH THE BACKUP CAMERA AND SCREEN, I CHECKED THE FUSES SEEMED FINE PUT THEM BACK ALL OK. A DAY LATER VEHICLE BEGAN TO MAKE A LOT OF NOISE COMING FROM THE DASH BOARD THIS TIME THE BATTERY WENT DEAD, I CHARGED THE BATTERY, CHECKED THE FUSES, THE BATTERY STILL KEPT GOING DEAD. EVERY TIME I TURNED THE VEHICLE OFF THE BATTERY WENT DEAD AFTER 3 OR 4 TIMES OF THIS THE IGNITION STOPED WORKING ALL TOGETHER. I THEN HAD THE VEHICLE TOWED TO MY LOCAL DEALERSHIP WHERE THEY PUT IN A NEW BATTERY AND RAN A DIAGNOSTIC CHECK TO FIND OUT THE IGNITION HAD COME APART AND HAD TO BE REPLACED AT A COST OF $800. I AM CONCERNED THAT WATER IS GETTING INTO MY ELECTRICAL SYSTEM AND I AM GOING TO HAVE MORE PROBLEMS IN THE FUTURE IF THIS TOW MODULES ISN'T FIXED. THE FORD RECALL STATES: WATER INTRUSION INTO THE MODULE MAY RESULT IN RAPID FLASHING OF TURN SIGNALS, LOSS OF INSTRUMENT CLUSTER DISPLAY, LOSS OF HEAT AND AIR CONDITIONING CONTROLS, AND LOSS OF MULTIMEDIA INCLUDING RADIO, SCREENS AND SYNC. WIRING CORROSION FROM PROLONGED WATER INTRUSION COULD ALSO RESULT IN AN ELECTRICAL SHORT TO THE GROUND, WHICH COULD CAUSE SEAT BELT PRETENSIONER DEPLOYMENT, A BURNING SMELL AND/OR INCREASED RISK OF FIRE, INCLUDING WHEN THE VEHICLE IS PARKED AND THE IGNITION IS OFF. I FEEL STRONGLY THAT MY VEHICLE IS EXPERIENCING MANY OF THE SAME ISSUES IN THIS RECALL AND SHOULD POSSIBLE BE INCLUDED IN THE RECALL 17S34

11/02/2017
Components: ENGINE
Incident Date: 10/24/2017
Crash: No
Fire: Yes
Vehicle Identification Number: NM0LS7E72G1******
Summary

THE VEHICLE IN MOTION ALL OF A SUDDEN ON FIRE AND BURNED AND REDUCED TO CHARCOAL ED FRAMES. ALL EQUIPMENT, TOOLS, AND PARTS FOR AC AND HOME REMODELING BURNED. DRIVER ESCAPED IN TIME WITH NO VISIBLE INJURY. POLICE HAD IT TOWED TO THEIR IMPOUND LOT.

10/11/2017
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 10/10/2017
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7E71G1******
Summary

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. WHILE DRIVING 30 MPH, THE SPEED AUTOMATICALLY DROPPED TO 0 MPH AND THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED IMMEDIATELY AFTER THE FAILURE OCCURRED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE A COUPLE OF TIMES AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (FOX FORD MAZDA, 3560 28TH ST SE, GRAND RAPIDS, MI 49512) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND OPENED CASE NUMBER: CAS-13297747. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

09/30/2017
Components: ENGINE
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7E71G1******
Summary

VAN WENT INTO "LIMP" MODE WHILE DRIVING ON BUSY ROADWAY. TOWED TO FORD DEALER. THROTTLE BODY REPLACED. DEALER LISTED "RECALL 17B28". I HAD NOT RECEIVED RECALL NOTICE. CONTACTED FORD. ADVISED: "YOUR PATIENCE IS GREATLY APPRECIATED. I WAS ABLE TO VERIFY THAT YOU DO HAVE PROGRAM 17B28 TITLED ELECTRONIC THROTTLE BODY REPLACEMENT OPEN ON YOUR VEHICLE. THIS IS ACTUALLY NOT A RECALL, BUT A CUSTOMER SATISFACTION PROGRAM (CSP). UNDER THIS CSP, FORD MOTOR COMPANY HAS AUTHORIZED YOUR DEALER TO REPLACE THE ELECTRONIC THROTTLE BODY FREE OF CHARGE (PARTS AND LABOR) UNDER THE TERMS OF THIS PROGRAM. THIS CSP IS ACTIVE UNTIL SEPTEMBER 30, 2018, REGARDLESS OF MILEAGE." I HAD NOT BEEN NOTIFIED OF THIS PROGRAM OR THE DEFECT WHICH WOULD IMMOBILIZE MY VAN WHILE DRIVING. THIS IS VERY DANGEROUS TO LOOSE POWER IN HEAVY TRAFFIC. MOREOVER, AS A SENIOR FEMALE WHO OFTEN DRIVES ALONE AT NIGHT, COULD LEAD TO STRANDING. WHY ISN'T FORD REQUIRED TO EITHER RECALL THE THROTTLE BODY OR NOTIFY CUSTOMERS THEY NEED TO HAVE IT REPLACED? ATTACHING REPAIR DOCUMENT. DEALER SERVICE DEPARTMENT NOT ONLY LISTED THIS AS A RECALL, BUT TOLD US IT WAS A RECALL. WE INSISTED WE HAD NOT RECEIVED NOTICE AND CONTACTED FORD. THE ABOVE STATEMENT WAS MADE DURING A "LIVE CHAT" TODAY AT 2:30 P.M. REPAIR PAPERWORK ATTACHED.

08/30/2017
Components: STRUCTURE
Incident Date: 09/28/2016
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F70G1******
Summary

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. THE CONTACT STATED THAT ON VARIOUS OCCASIONS, WHILE DRIVING AT VARIOUS SPEEDS, THE BRUSHED ALUMINUM ON THE STEERING WHEEL AND THE PLASTIC AROUND THE RADIO AND VENTS REFLECTED SUNLIGHT, CREATING A GLARE WHICH BLINDED THE CONTACT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE HAD BEEN RECURRING SINCE THE VEHICLE WAS PURCHASED NEW.

07/13/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/07/2017
Crash: Yes
Fire: No
Vehicle Identification Number: NM0LS7E76G1******
Summary

AS THE VEHICLE WAS ACCELERATING UPHILL AT ABOUT 40 MPH, THE DRIVER BLACKED OUT OR LOST CONSCIOUSNESS AND DROVE DIRECTLY IN TO A LARGE GAZEBO IN THE CITY SQUARE DESTROYING THE VEHICLE. LUCKILY THE DRIVER WAS NOT SERIOUSLY INJURED. THE DRIVER WAS EXAMINED, DRUG TESTED AND ALCOHOL TESTED. ALL TEST RESULTS WERE NEGATIVE. THE SMELL OF EXHAUST FUMES IN THIS VEHICLE LEADS US TO BELIEVE THE DRIVER MAY HAVE BEEN SUBJECTED TO CARBON MONOXIDE.

05/16/2017
Components: ENGINE
Incident Date: 05/12/2017
Crash: No
Fire: No
Summary

DRIVING IN CRUISE CONTROL AT 60 MPH ON LEVEL GROUND THE ENGINE VIOLENTLY STOPPED AS IF THE VEHICLE WAS PUT INTO REVERSE. MIL LIGHTS COME ON ALONG WITH SEPARATE NOTICE TO HAVE ENGINE SERVICED. AFTER COASTING TO A STOP, SWITCHED THE IGNITION TO THE OFF POSITION AND WAITED A FEW SECONDS AND ATTEMPTED A RE-START. RE-START SUCCESSFUL. ODOMETER READS 9500 MILES. LOCAL DEALER NOT AVAILABLE ON FRIDAY AFTERNOON TO READ OBD TROUBLE CODE. APPOINTMENT SCHEDULED FOR THE NEXT AVAILABLE TIME- WEDNESDAY AM.

03/23/2017
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/23/2017
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F70G1******
Summary

ENGINE FAULT SERVICE NOW MESSAGE APPEARS, SRS, TRACTION CONTROL, AND INFORMATION WARNING LIGHTS ILLUMINATE. VEHICLE LOOSES POWER, THE ACCELERATOR PEDAL IN NON RESPONSIVE, AND ENGINE BEGINS VERY ROUGH IDLE. HAVE EXPERIENCED THIS ISSUE TWICE IN THREE DAYS ON THE FREEWAY AT SPEEDS OF 65-70MPH. AFTER COASTING TO THE SIDE OF THE ROAD AND COMING TO A COMPLETE STOP, TURNING THE VEHICLE OFF AND THEN BACK ON SEEMS TO CORRECT THE ISSUE LONG ENOUGH TO DRIVE TO THE DEALERSHIP. VEHICLE WAS PURCHASED NEW IN JUNE OF 2016. CURRENTLY HAS 13,100 MILES ON THE ODOMETER.

03/22/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/17/2017
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F74G1******
Summary

THE VEHICLE CUT OFF WHILE IN TRANSIT POWER STEERING GOES OUT FIRST BATTERY LIGHT COMES ON VEHICLE STOPS CAN NOT RESTART

03/21/2017
Components: ENGINE
Incident Date: 03/19/2017
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9G76G1******
Summary

VEHICLE HAS 17,888 MILES ON THE ODOMETER. WHILE THE VEHICLE WAS IN MOTION AT 40 MPH THE MOTOR STUMBLED, LOST POWER, AND THE CHECK ENGINE LIGHT ILLUMINATED ALONG WITH A MESSAGE STATING THERE WAS A SYSTEM FAULT AND TO SERVICE THE ENGINE NOW. I ROLLED TO A STOP, TURNED OFF THE VEHICLE, ATTEMPTED A RESTART AND THE VEHICLE RAN AS NORMAL. THE NEXT DAY, WHILE CRUISING AT 70 MPH ON THE HIGHWAY, THE VEHICLE STUMBLED, LOST POWER, AND THE CHECK ENGINE LIGHT ILLUMINATED ALONG WITH A MESSAGE STATING THERE WAS A SYSTEM FAULT AND TO SERVICE THE ENGINE NOW. THIS TIME, WHILE ON THE HIGHWAY, WAS VERY DANGEROUS. I COULD NOT MOVE THE VEHICLE UNDER ITS OWN POWER AND I WAS RAPIDLY LOSING SPEED. I LUCKILY MANAGED TO PULL OVER ONTO THE SHOULDER WHERE I TURNED OFF THE VEHICLE, THEN RESTARTED IT. DROVE AS NORMAL AFTER THE RESTART. DEALERSHIP IDENTIFIED THE ISSUE WAS THE ELECTRONIC THROTTLE BODY MALFUNCTIONING. PERSONAL RESEARCH REVEALED THAT THIS IS A WIDESPREAD ISSUE. THIS ISSUE IS DANGEROUS FOR THE OWNER OF THE VEHICLE AND FOR OTHER DRIVERS. I COULD HAVE BEEN REAR ENDED ON THE HIGHWAY QUITE EASILY BECAUSE MY VEHICLE DID NOT HAVE ANY POWER TO MOVE, JUST THE REMAINING MOMENTUM TO KEEP IT MOVING. I FAIL TO SEE HOW SO MANY OF THESE FAILING ELECTRONIC THROTTLE BODIES ARE STILL IN USE WHEN THERE IS CLEARLY DANGER TO CONSUMERS.

02/21/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 02/20/2017
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7E70G1******
Summary

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT VAN. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED AND THE INSTRUMENT PANEL WENT BLANK. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX WIRING HARNESS WAS DEFECTIVE AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. ..UPDATED 04/13/17*BF UPDATED 05/15/17 *BF *CN

01/26/2017
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F71G1******
Summary

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE LOST POWER AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

01/17/2017
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/12/2017
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9G78G1******
Summary

WHILE DRIVING AT AN ESTIMATED AND CONSTANT 70 MPH ON THE HIGHWAY, THE CAR BEEPED AND "ENGINE MALFUNCTION" DISPLAYED ON THE DASHBOARD. THE VEHICLE THEN SUDDENLY LOST POWER AND BEGAN TO SHAKE VIOLENTLY. THE SMELL OF BURNING OIL WAS PRESENT IN THE CABIN. GIVEN THE SPEEDS, THIS WAS DANGEROUS. I HAD TO COAST ACROSS A LANE OF TRAFFIC AND COME TO A STOP IN A GRASSY AREA TO AVOID BLOCKING THE HIGHWAY. HAD THERE BEEN TRAFFIC, THIS WOULD HAVE BEEN IMPOSSIBLE. THE CAR AT THE TIME WAS APPROXIMATELY THREE MONTHS OLD. THE CAR HAD TO BE TOWED TO A DEALER. THE DEALER IS REPAIRING THE CAR AND HAS INDICATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED (UNDER WARRANTY). THE DEALER ASSERTS THE CAUSE OF THE BURNING OIL SMELL WAS THAT THE CAR WAS DUE FOR AN OIL CHANGE. *TR

09/08/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/08/2016
Crash: No
Fire: No
Vehicle Identification Number: NM0AS8FX5G1******
Summary

FUEL EFFICIENCY FAR FROM STATED. THIS IA AN XLT MODEL WITH A 1.6L ECOBOOST ENGINE, AND A STATED MPG EFFICIENCY OF 25/29. THE ACTUAL MEASURED HWY EFFICIENCY IS 22.3 MPG WHILE ON CRUISE CONTROL, AT INTERSTATE HIGHWAY POSTED SPEED LIMITS, ON WIND-LESS, SUNNY DAYS, AND ZERO-LOAD OTHER THAN DRIVER'S WEIGHT. THE EFFICIENCY ABOVE NOTED HAS BEEN REPETITIVELY MEASURED OVER THE FIRST 3,500 MILES OF VEHICLE USE.

06/07/2016
Components: ENGINE
Incident Date: 06/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT RENTED A 2016 FORD TRANSIT CONNECT. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND A CHIME SOUND ALERTED THREE TIMES. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SHOULDER OF THE ROAD. ONCE RESTARTED, THE VEHICLE CORRECTED THE FAILURE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE FAILURE ONCE MORE AFTER APPROXIMATELY AN HOUR MORE OF DRIVING. THE VEHICLE WAS A RENTAL VEHICLE AND WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. UPDATED 07/14/16*LJ UPDATED 08/03/16.*JB

6 Recalls

for 2016 FORD TRANSIT CONNECT
29/06/2016
CAMPAIGN NUMBER: 16V482000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
If the brake HCU pump is contaminated, the performance of the electronic stability control and related brake systems may degrade, increasing the risk of a crash.
Campaign Number: 16V482000
Manufacture: Ford Motor Company
Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Summary

Ford Motor Company (Ford) is recalling certain model year 2016 Transit Connect vehicles manufactured February 22, 2016, through June 16, 2016. The brake Hydraulic Control Unit (HCU) pump may be contaminated with metallic debris. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

06/09/2016
CAMPAIGN NUMBER: 16V643000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Campaign Number: 16V643000
Manufacture: Ford Motor Company
Components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

08/05/2020
CAMPAIGN NUMBER: 20V260000
VISIBILITY:SUN/MOON ROOF ASSEMBLY
If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.
Campaign Number: 20V260000
Manufacture: Ford Motor Company
Components: VISIBILITY:SUN/MOON ROOF ASSEMBLY
Summary

Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

27/05/2020
CAMPAIGN NUMBER: 20V305000
SEAT BELTS:FRONT
In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.
Campaign Number: 20V305000
Manufacture: Ford Motor Company
Components: SEAT BELTS:FRONT
Summary

Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

08/06/2020
CAMPAIGN NUMBER: 20V331000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Campaign Number: 20V331000
Manufacture: Ford Motor Company
Components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

24/05/2021
CAMPAIGN NUMBER: 21V376000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Campaign Number: 21V376000
Manufacture: Ford Motor Company
Components: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Summary

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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