2016 Jeep Cherokee SUV 2WD

Driving down the highway the service shifter just pops up

Bolts broke off of the ptu on my current 2016 jeep Cherokee trail hawk. Extremely unsafe to drive. Dealer I will to do the repairs because and I quote “ is not on the recall batch for the issues listed” please keep in mind I’ve done the necessary research and the extent of the repairs needed falls exactly with the recall placed in on 06/2020. Please your guidance would be greatly appreciated.

Service shifter light continues to come on

I was driving home doing 65/70 when my dash lights came on, all of the shifter lights came on, and a service light started beeping to service the shifter. Leaving me stranded without a car. $600 for the parts plus labor and fees, I was able to get a new shifter replaced, and I am hoping this never happens again!

The contact owns a 2016 Jeep Cherokee. The contact noticed that the service four-wheel drive warning light was illuminated continuously. The vehicle was taken to an independent mechanic where it was diagnosed that the power transfer unit needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 20V343000 (Power Train). The approximate failure mileage was 63,000.

Brake line on front passenger brake area split open without signs of other damage or cause per mechanic - all brake fluid leaked out, brakes did not function. no accident occurred as a result, but near miss incident occurred. The mechanic repaired this and the other front brake line (driver's side), but advised that I file a report as manufacturer would not take any additional information or concern. No warning lights went off, and no other alarm components sounded or created a visual alert - incident was somewhat immediate - meaning that it occurred within 5 mins. The brakes were working, then without accident or any causes of jarring or harm to the underside of the vehicle, the brakes suddenly stopped working - brake pedal went all the way to the floor without stopping the vehicle. Mechanic inspected all areas of the brake system, and could not find any other signs of damage or reasons for the brake line splitting. He concluded that it was a manufacturer defect. No cause for police or insurance intervention thus far. Brake line that split is available for inspection - I retained the brake line from the mechanic as he suggested.

Driver side and back side metal panels under mat water leakage.danger.

I purchased this jeep in 2018, the service shifter light came on the car shutdown in the middle of the road while my daughter was driving she was able to get into a parking lot. We had the bezel and wiring harness replaced in January 2019, right after this happened. I now have the jeep and the shifter service light will randomly come on along with the service transmission light. When this happens the transmission will not engage and I have to make my way to the side of the road and put it in park and then the transmission will engage again.

I purchased my 2016 Jeep Cherokee in 2018 and within 3 months my service shifter light came on. I had it fixed by the dealership. 6 months later it happened again and I was told it was most likely a faulty part used the first time. Since then I have had the shifter console and wiring inside replaced a total of 4 more times, luckily up until this point was covered under my extended warranty. However my warranty expires in January of 2022 and the service shift light just came on again for what will now be the 7th time. Once my warranty is over, I will not be able to cover the $500 each time twice a year to have it fixed. I have seem dozens and dozens of people report on this issue and nothing has been done. It has also caused my transmission to slip or multiple occasions as well as hesitate when accelerating.

service shifter light went on and off for about a month. then one day went over a speed bump. and ever since then the message doesnt go away. ive cleared the codes had it flashed change fuses. and nothing. EVeryone has the same complaints about it and jeep dealerships dont take it serious. its a problem when i can see the speedometer or fuel range. or any other lights or warnings becuase that message wont go away.

i was driving my son to school one day about 2 months ago maybe longer and all of a sudden out of no where the car shuts off saying low oil pressure. i changed out the sensor. thinking that would fix the problem. well that sure isnt the case. i burn a quart of oil 3rd or 4rh day of the week evey week taken it in no can find the problem. now i see there a recall say needs a pcm up date. maybe it it fix the problem. probaly not. i think jeep really needs to go over the jeep engines with a pick and comb and find these problems its scary drivong i am so affraid iam am going to be an a realy bad accident one day. my car always shutting off while driving iys not fun. its even worse when i jqve my child in the back seat and is helpless because he straped up in a car seat. part 2 if i fill my jeep up.with a full tank of gas it stalls and shuts of in the middle of traffic driving. or sitting at a stop light this happens every time i full my car up si no i dont fill it up because it like to shut off. so it getting to the point i want to set it of fire and roll it down a hill!! (kidding i would never do that!!)

Jeep has a system in the vehicle through Mopar that allows the owner to use an app to remote start the vehicle, track where the vehicle is located, track maintenance issues. This system also allows the driver to talk to text which is a safety feature of the vehicle. Cellular providers are no longer going to support the 3G chip in the vehicle and Jeep states they are unable to update a single chip in the vehicle hence disabling this safety feature. This is a HUGE concern.

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at 50 MPH, the vehicle began to rigorously vibrate while the 4-wheel drive warning light flashed on the instrument panel. Due to the failure, the contact had the vehicle towed to an independent mechanic. The vehicle was initially diagnosed with a defective drive shaft unit which was repaired; however, upon a test drive, the failure persisted. The mechanic then discovered that the PTU (Power Transfer Unit) was the cause of the failure. The contact then discovered NHTSA Campaign Number: 20V343000 (Power Train) which he linked to the failure. The manufacturer was then notified of the failure and informed him that his vehicle was not included in the recall. The contact filed a case with the manufacturer. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 42,300.

The contact owns a 2016 Jeep Cherokee. The contact stated while driving approximately 55 MPH, the service 4-wheel drive warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the PTU (Power Transfer Unit) replaced however, the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V343000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The failure mileage was 108,041.

Transmission problems that happen about twice a year. With no warning the transmission service will appear and the car will abruptly slow to a speed of 35 or less no matter how fast you are moving. On the turnpike one time it went from 70mph to 35 and luckily no one was behind me. Every time this happens I am told something different for what is wrong.

4wheel drive light came on. Said it was a power transfer unit problem. It has been recalled but doesn’t show for my car. It will cost me o ver $2000 and it has been recalled. I need help to have this repair covered.

The contact owns a 2016 Jeep Cherokee. The contact stated that while stopped at a traffic light, the vehicle lost motive power. A bystander checked underneath the vehicle while the gear shifter was in PARK, but the vehicle rolled backward. The vehicle was towed to the dealer and diagnosed with power transfer unit (PTU) failure. The dealer replaced the PTU. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The contact related the failure to NHTSA Campaign Number: 20V343000 (Power Train) however, the VIN was not included. The failure mileage was 88,245.

Around 35-45 MPH it shifts hard. After it shifts hard it acts like there is no power when hitting the accelerator. This incident only happens every so often not every time it hits 35-45 MPH. Has been taken to dealership to diagnose and they can’t re create the issue so we are always sent on our way. The vehicle has over 100,000 miles on it so I assume it’s not the adaptive learning for the transmission. The shifting problem also throws no codes. The fluid is fine and no metal in the fluid. I do not know what to do. I have read where thousands of people have this issue with the Cherokee and have gone to lengths of replacing the transmission or having it rebuilt and the issues still persist.

This car has been stopping in the middle of the road basically since I got it. I bring it in and it breaks down over and over. Most recently in front of my house on a very busy street with 18 wheelers. I do not feel safe in this vehicle.

Transfer case is not working it says blockage I see alot of of recalls for this piece and I want want to report it for my car as faulty aswell. also now the timing change has to be replaced. This jeep has had multiple issues going on since I have had it for almost 3 years it will be three years in Feb 2022

Vehicle has slowly been loosing power since I purchased it in 2018, but over the past 2 months it's sluggish and when I press the accelerator, it hesitates then takes off and the tachometer gets stuck until I let off the gas then push the accelerator again. Also when I'm in stop and go traffic, when I accelerate, it starts jerking and feel like the engine is going to die, but if I give it a little more gas, it stops, until I have to come to a stop again. It's unsettling to hear the engine race the way it does. I feel it's a safety issue because the way it jerks when I'm trying to get the tachometer to stop racing. There's been no warning lights and nothing has been confirmed by the dealership, however, I recently received a recall notice and have contacted the dealer for an appointment. I'm waiting on a return call but don't know what the recall is related to.

Service shifter light will come on when I ship from PRND and sometimes like when I am in a car wash in Nuetral I can't get it to shift

The contact owns a 2016 Jeep Cherokee. The contact stated while driving 55 MPH, the service 4X4 warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the power transfer unit (PTU) assembly to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V343000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was 41,841.

My service 4x4 light would come on then off, then on again. Was brought to the dealership, in which I was informed that my PTU is bad and needs to be replaced ($2800 plus to fix). There is a recall on the PTU for the year of my Jeep, but not my VIN. My vehicle has only 41,841 miles on it. I called the NHTSA hotline and was given an ODI#11439663 to open the investigation. Also had called the Jeep Hotline #800-992-1997, in which were no help on this issue.

*SERVICE SHIFTER POP UP* I've had my 2016 Jeep Cherokee for about 4 years and every few months it pops up with SERVICE SHIFTER on my dash and the shifter lights up. I have talked to my local Jeep dealership, where I purchased this vehicle, and they brushed it off. After reading forums, this can be a HUGE safety hazard and could cause an accident or even worse, kill somebody!! Jeep should be held responsible and this should be considered a recall because alot of people have complained about this SERVICE SHIFTER popup. At times, I am scared to drive my vehicle after these episodes happen because I fear I am going to get into a car accident.

The contact owns a 2016 Jeep Cherokee. The contact stated while driving 25 MPH, the vehicle inadvertently stalled. The check engine warning light was illuminated. The contact was unable to veer to the side of the road. The contact turned off and restarted the vehicle. The vehicle was taken to the dealer who diagnosed that the power transfer unit had failed and needed to be replaced. The manufacturer was made aware of the failure and advised the contact that they could not assist because the VIN was not included in NHTSA Campaign Number: 20V343000 (Power Train). The manufacturer also referred the contact to NHTSA for assistance. The vehicle was not repaired. The approximate failure mileage was 50,000.

My parking brake doesnt want to disingauge. Was parked for 3 days and rain season just started in california. Big safety issue. Never had a problem with my brake system till now. Im gonna have to miss work now,i do not have any transportation to get to work,i was reliaing on my jeep but i dont know whats gonna happen, maybe someone can look into this issue or give me a clue of what to due. STRONGLY SUGGEST ALL JEEP CHEROKEE OWNERS TO ALSO SPEAK UP AS THIS IS A BIG SAFETY CONCERN THAT CAN CAUSE A BIG ACCIDENT!!!

There is a SVC 4WD light on the dash. Upon reviewing the user manual, the SVC 4WD light is not referenced in the manual at all. There is apparently no maintenance or service intervals required for the user (owner). I took the Jeep to the Chrysler Jeep Dealer in Somerset KY, and learned it has a DTC C14A7-97 PTU issue. It appears the manufacturer is aware of the issue as there were previous recalls specific to the 2014 - 2017 Jeeps with a faulty PTU assembly. However, only certain VIN numbers were included. The issue is according to previous posts regarding the SVC 4WD light, as a chronic Chrysler issue indicating the PTU fails to engage with the transmission (hence the light) and the Cherokee could lose all power while being driven. Also, failure to engage could keep the vehicle from being put into park when stationary allowing the vehicle to roll away. The problem was between 2014 and 2017 Jeeps. From my perspective, I am totally blown away my particular 2016 VIN was not included in the recall when 17 models were still having the same issue. None the less, Jeep Chrysler said they issued a Star Online Publication on June 11, 2020. The publication indicates for the technician to uninstall the PTU assemble including the actuator, determine if there is debris or damage found in the PTU. Resolution, if no debris or damage found, replace the actuator and reinstall the original PTU. This indicates to me, they are aware they have at least an issue with the actuator. If there is debris, replace both the actuator and the PTU. The dealer tells me depending on the problem, this can run up to 2000 dollars out of pocket to the owner, however the owner can submit receipts for reimbursement. If it is indeed a Jeep safety issue relating to the PTU, why is the customer out of pocket on it? Again there is no interval of maintenance required on the owner, so why isn't Jeep taking care of it? Ali, Customer Care Rep explained to me you control. Can you help? TY

PTU Failure. Took vehicle to Jeep dealer. I was told that although there was a recall on the PTU for 2014-2017 Jeep Cherokees, my VIN was not included.

The contact owns a 2016 Jeep Cherokee. The contact stated that the dashboard was separating from the body of the vehicle. The vehicle was taken to the dealer to be inspected. The dealer informed the contact that the dashboard was either separating due to not having enough glue, or the glue that was used for the dashboard had not cured properly. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was 22,000.

The contact owns a 2016 Jeep Cherokee. The contact stated that while starting the vehicle, the Service Shifter message and the gear shift lights were illuminated. The vehicle was taken to the dealer to be diagnosed. Several fuses were replaced. The vehicle was not repaired and needed a wiring harness kit replacement. The manufacturer was not made aware of the failure. The failure mileage was 46,800.

Unable to pump window fluid onto window, to remove road oil from window, do to the window washer fluid Reservoir, that has separated along the seam, at the bottom of the Reservoir. I STRONGLY believe this is a defect, since there was no accident, or anything else, to cause it to separated at the seam, at the bottom of the Reservoir. This is a MAJOR safety issue, when getting hit with very dirty/oily water and unable to immediately clean/clear the windshield, do to the window washer fluid Reservoir separating at the bottom, right at the seam. I STRONGLY believe this is a defect, for it's young age.

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle would stall upon depression of the accelerator pedal. The contact also stated that an unknown transmission warning light appeared on the instrument panel. The contact called the dealer where she purchased the vehicle but was placed on an extended hold. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 38,000.

Warning light to fix 4x4..... Difficulty finding problem at dealer, required new PTU actuator and dealer had much difficulty getting part into place. Cost approximately $ 1500.

Transmission is failing to function properly. Between gears 1-2, 2-3. I have noticed this when the ESS for the vehicle is engaged, during slow moving traffic, uphill and in reverse. The vehicle is sluggish, won't go forward when given gas, then surges. This has caused issues for my family when crossing busy intersections or coming to slow moving traffic or having to get up to speed adequately. There has been hesitation in the transmission which creates hesitation on the road, resulting in many "almost accidents." I am booking an appointment to have the vehicle inspected by a Jeep dealer. I've contacted the original dealer I've purchased from and they said there was nothing they could do. I have not seen any warning lights, messages or flashes come through on the dash/vehicle. I will be hooking it up to a code reader to determine if there is an underlying code. I have only had this vehicle for two weeks.

The contact owns a 2016 Jeep Cherokee. The contact stated that the 4-Wheel drive warning light had illuminated on the instrument panel. The contact had taken the vehicle to the dealer and diagnosed with a defective power transfer unit. The dealer also informed the contact that the vehicle was not included in NHTSA Campaign Number: 20V343000 (Power Train). The manufacturer was also notified of the failure and informed that contact that recalls were VIN specific and that the vehicle was not included in a recall. The vehicle remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was unknown.

My 2016 Jeep Cherokee was RANDOMLY coming up with "Service Shifter" warning light. The dealers tell me they "can't replicate the problem" even though it still happens and THOUSANDS online complain about the same issue. If this is a serious shifter issue, it could cause problems driving. I have figured out that if I cover the sunlight sensor on the dashboard when the lights are set to auto (effectively keeping the interior lights dimmer) I can drive without the warning coming up. Within SECONDS of uncovering it, the interior lights brighten and the "Service Shifter" warning comes on instantly. THAT is why I think it's electrical. The fact that Jeep is shrugging it's shoulders and doesn't acknowledge a problem is absolutely disgusting!

My Jeep Power Transfer Unit (PTU) failed in less than 73000 miles. FCA recalled 67000 Jeep Cherokee for bad PTU. FCA said my vehicle was not under recall category. But FCA do have problem with thousands of PTU and my Jeep must have the same kind of bad PTU.

The contact owns a 2016 Jeep Cherokee. The contact stated that the vehicle would shut off while driving at various speeds without warning. The contact also stated that the vehicle would start up and shut off independently without warning. Additionally, while driving at 60 MPH, the vehicle began to shake uncontrollably without warning as the contact lost control of the vehicle. The contact was able to pull over and shut off the vehicle. After multiple attempts, the contact was able to restart the vehicle and resume normal driving. The contact had taken the vehicle to a dealer and an independent mechanic and both were unable to diagnose the failure since no warning lights had appeared on the instrument panel. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 55,000.

My 2016 Jeep Cherokee with 42100 miles on it locked up much like a brake locking up. The auto park brake feature is always applied when parked and has always worked fine until now. My wife was pulling out of the garage had just started to back up and the Jeep would not move. I was in the house she came inside and told me her issue with the Jeep. I went out and tried it, and had the same issue. I put it in reverse and tried to give it some more gas.. Jeep lurched some like the brakes were locked. Had no brake light though. I turned the engine off and restarted, made sure the brake light was out.. same thing.. I gave it more gas this time and something gave. I took it for a 30 mile drive.. it was on a Sunday, no shops open to talk to about it. On the 30 mile drive I had no issues even after stopping and restarting several times. Monday I called the service department where we purchased the Jeep. They said a two month wait to get it in. I called another dealer he said he could look at it but if it has no issues for me and he had no issues nothing he could do. So now my wife who is suppose to drive 350 miles to watch some of our Grandkids for a month while our Daughter is recovering from surgery is afraid to drive her Jeep. If I drive it and it has issues while she is out of town leaving me stranded on the side of the road.. It will be a big hassle. I do have the MOPAR extended lifetime warranty.. but if they cannot duplicate the issue at a service department they can't fix it.. what to do?

Warning to “Service Shifter”. Dealer said it needed new parts due to faulty wiring component. Internet/social media reports 100s of similar circumstances. Dealer said parts not covered by Jeep. Earlier years (2014-2015) and 2017 have recalls, but not 2016. Vehicle is only 5 years old and it’s extremely unclear why 2016 is not included in recalls.

I purchased car new on May 30, 2016. Recently, the vehicle is jerking and I am concerned for safety of passengers and others driving near me. Also, noted once it did not park properly and appeared to move It has now come to my attention that the PTU on this vehicle is recalled for some reason for only some vehicles. The dealership noted last week it requires a new PTU at $3,400 but there are no available parts for some reason. I said thats obviously because there is a very large problem. Please look into this as I am an Uber driver and now cannot afford to work as I am concerned about the safety of my passengers

I had my car parked in a public parking garage for a few hours, and it suddenly caught on fire on the backside of the car. There were no warning lights or anything like that before hand. The whole back of the car is burned and the cars on either side of me were damaged as well. The fire department had to come put the fire out. I don't know for sure, but it sure seems like it might have been the same Power Liftgate short circuit issue that the 2014-2015 Jeep Cherokees got recalled for (https://static.nhtsa.gov/odi/rcl/2015/RCRIT-15V393-6798.pdf)

Transmission will not shift out of low gear. Especially when on a steel hill. Also, turn signals will not turn off unless I manually do so. Dealer tells me I must let them do a $125 diagnostic test, (I pay for it), then must be reviewed before they can say it’s a warranty or not. These seem to be common problems that many Cherokee owners have but never recalled.

The contact owns a 2016 Jeep Cherokee. The contact stated that while operating the vehicle, the gear shifter error message was permanently displayed on the instrument panel. Additionally, the information from the speedometer, fuel gauge and other features were not available due to the failure. The vehicle was taken to the local dealer who replaced a gear shifter wire and bezel, but the failure persisted. The manufacturer was not contacted. The failure mileage was 50,000.

Basically the parking brake would not release and the car was un drivable. Towed to dealership . Told the ABS module failed and now requires a complete brake job- recalibrate, replace rotors and pads. At a cost of $2000+ This seems to be the same exact problem that occurred 9 months ago. At that time we replaced the tires due to the wear they incurred. That was @ about 25,000 miles. The Jeep now has about 30,000 miles. 08

shifter park.. car cuts off when car is idle.

I got into my wife's 2016 Jeep Cherokee Latitude to drive to the store and heading down the road the message 'Service Shifter' showed up on the instrument cluster and all the gear selectors became illuminated red with no check engine light. Upon coming out of the store I started the jeep and the message was gone until I started heading down the road and same thing happened but this time there was a noticeable decrease in engine power and engine seemed to be running ruff at stop light. When I made it home and put the shifter in park and started to exit the jeep it started to roll forward and I hit the brake. I started the jeep back up and no message or anything and I backed the jeep up some and put back into park and this time it went into gear however I activated the parking brake to safe and instructed my wife to do so as well. This is a serious issue as we have teenage kids that drive our vehicles and poses a serious safety issue not to mention it rolling into our house. I called a dealership and was told they have not heard of this issue and would be hard to diagnose since there is no check engine light but sounds like the whole shifter assembly needs to be replaced and is not covered by the extended warranty that we purchased. After reading online about this issue there appear to be ALOT of people having the same issue and have had the shifter assembly replaced, Shifter bezel and wiring harness replaced, updates performed, and batteries changed(car and key fob) and is still having this issue. This issue poses a great risk to owners and anyone else around these Jeeps especially as it seems that there is not a fix only guesses on what the problem is since it keeps happening. This should be a recall and Jeep should be made to find the real problem and fix it before anything serious happens. We have had shift problems before and had update performed. I wasn't able to get pics or video as I was driving and the rolling forward happened out nowhere.

Shifter service light came on, made an appointment with the dealer, they did a diagnostic test, said battery was bad and said he really didn't think the shifter needed replacing. The battery was replaced and about 6 weeks later, the light came on again, and after reading some forums, it looks like this is a rather common probably with jeeps, so why is this not a recall? It also seems like the problem doesn't even go away after having the shifter kit replaced.

The contact owns a 2016 Jeep Cherokee. The contact stated while driving 70 mph, the vehicle decelerated to 45 mph independently. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where the TCM software was reset. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 58,215.

The contact owns a 2016 Jeep Cherokee. The contact stated that while his daughter was approaching a stoplight, the brake pedal was depressed but failed to respond causing 3 feet stopping distance delay. The message "Service Electronic Brake System" appeared on the instrument panel and the brake warning light illuminated. The contact stated that his daughter put the vehicle in neutral and stopped the vehicle. The contact stated that as the traffic cleared, his daughter pulled into a nearby gas station and parked the vehicle. The vehicle was towed to the dealer but was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000.

While turning in a busy intersection recently at night my sons Jeep Cherokee Trailhawk quit moving all at once. Nearly getting hit, my son was able to get out of the vehicle and all was avoided. It appears the transfer case part number 68282447AB was defective and broke. This part has been recalled in some Jeep vehicles. Apparently not this one and this is a very dangerous problem Jeep should make right. Now it is in the repair shop with replacement parts months backordered.

Service shifter message comes up on dashboard of vehicle. All the lights on the shifter turn red and the dashboard will not permit changing the screen message. This happened frequently in 2019 for the vehicle. Service at the dealership replaced the shifter wiring harness and bezel kit. Now the same issue is occurring with the same service message for the shifter. Dealership states the shifter bezel needs to be replaced with updated version. If this problem worsens, the vehicle could stop shifting and/or be unable to put the vehicle into park. This is a common problem for Jeep Cherokees as seen on online forums from owners.

My wife, while traveling on the interstate (I35), had a service transmission and engine light come on. The car immediately decreased in speed and performance and became undrivable at highway speeds, She had to limp to the next exit and call and wait for AAA. This was very dangerous due to highway traffic and speeds as well as her being stranded in the middle of nowhere in KS. When we got to the CDJR Dealership they said it was a common, known, issue (fault codes P0887 and C2226) and a software update was required which, by the way, is not free. So $100.45 later the car is "fixed" and we are on our way. This is a known defect (software issue), as identified by the manufacturer, which can be a safety risk to the driver and occupants and should be a no charge repair or recall in my opinion.

PTU. Jeep loses power some times when trying to accelerate and now the Service 4Wheel Drive light is on and according the the mechanic is because the PTU is failing and needs replace. I see there is a recall for Jeep Cherokees between 2014 and 2017 for PTU but I am being told that my VIN is not part of the recall however I am having the issues that are described as part of the recall.

I was at the store came out started my jeep sat there for a minute put my jeep in drive pressed the gas pulled forward out of the parking spot when my jeep stopped my dash said put in park then select gear well i was in the middle of the lane and i couldn’t press the brake or turn my wheel there was a car coming down the lane and my jeep was just sitting there not able to turn back on. finally i was able to get my jeep to turn back on and i put it in reverse and left it in the parking lot if I were to drive home and that happened there could’ve been a major accident! I’m so grateful I was not on the interstate!

I keep getting a "shifter service" when I start my vehicle and even when I stop my vehicle. I have to turn the car on and then back on sometimes twice before it will stop. This started about 3 years after I bought the car and has been getting worse every since. I feel this is a safety issue because you cannot see the odometer when driving and have know idead how fast your might be going. You do not always have a place to pull over to turn your car off and back on. THIS NEEDS TO BE A RECALL! I have read hundreds of blogs where this is happening on this jeep type from years 2014 through 2019.

The 4X4 system stop working. the driveline from the front PTU to the rear differential is rotating but the wheels are not! no indication of any failure in the dash board while driving regular road. Under load, when trying (unsuccessfully) to climb a small hill, the 4X4 system gets "heating warning and shuts down. I was advised to take off the 4X4 fuse in order to not increase the damage. Bottom line - my jeep trailhawk is now a regular 2X4 car :-(

For the past couple of weeks I’ve been noticing the car does not react when I press the gas… like there’s a delay In catching speed.., like stalling, last night the “service shifter” light came on and all the PRN&D lights are on and I’m scared for my kids and my safety.

The contact owns a 2016 Jeep Cherokee. The contact stated while driving 65 mph, the message "service shifter" was displayed and the gear shifter lights were illuminated. The manufacturer was made aware of the failure and advised the contact to schedule a recall repair appointment with the dealer for manufacturer customer satisfaction W84. The dealer informed the contact that she would be responsible for the cost of repair as the manufacturer's customer satisfaction W84 repair only covered the vehicle reprogramming and would not remedy the shifter failure. The manufacturer provided no further assistance and advised the contact to file a complaint with the NHTSA. The approximate failure mileage was 115,000

I was driving on the interstate, I just got past 55 miles per hour and my “service transmission soon” notification came on. I was able to get off the interstate. After that, the vehicle completely stalled out. I put it in park and then back in drive and I was able to get home. If the vehicle would have stalled on the interstate it would have been horrible.

The shifter lights blink and turn red while at a stop light. The car would not run. I had to turn off and on again. This happened several times. Sometimes the shifter lights blink at night and the battery gets drained.

sense my Fiance bought the vehicle this vehicle has been having issues the Battery has been replace for no reason it die , than when you are driving in a parking tends to shut off or it will pull hard , the recent incident was me in the intersection and as I was turning the vehicle stop and wouldn't pick up speed and it took like 10 seconds to be able to work again and and once in a while it will pull as you are driving , the last incident was today the start /stop system give me a Orage light saying is unavailable , We bough the vehicle back in 2018 and sense than the problem has been mile , the vehicle has less than 100k miles to be working like than and sense it has been acting more and more now , I'm starting to be afraid for my safety and my kids safety . and is important to know about this issue .

Airbags failed to deploy after front end no-fault collision.

My wife was involved in an accident due to the other driver making an illegal u-turn. This collision involved a front impact of her Jeep causing several thousand dollars of damage. During this accident, the airbags did not deploy as would have been expected in an accident of this nature.

The "service shifter" warning come on. And all of the lights go on on the shifter for example Park Neutral, Drive. I had this problem a couple of years ago and the dealer replaced the shifter assembly and harness. Now the same problem is happening. After shutting off the engine the message disperses but comes back on after a few minutes. Now I'm afraid that I'll have to pay for the repair because the car has 48,000 miles on it and out of warranty. Is there a recall on this problem?

The vehicle started to stop and it was shaking, the car stopped and it wouldn't go into park.Transmission didn't work! The car wouldn't shift!

TRANS SERVICE SHIFT LIGHT. I HAVE A 2016 JEEP CHEROKEE TRAIL HAWK. TODAY (5/12/2021) IS THE THIRD TIME I'VE BROUGHT MY JEEP IN FOR THIS PROBLEM. FIRST WAS ON 04/17/2019 @ 17,330 MILES. SECOND WAS ON 02/04/2020 @ 21,917 MILES. THE THIRD WAS TODAY 05/12/2021 @29,046 MILES. EVERY TIME THEY HAVE TO CHANGE THE BEZEL AND THE HARNESS FOR THE TRANSMISSION SHIFTER. I KNOW THIS IS AN ISSUE FROM RESEARCHING THIS PROBLEM WITH OTHER JEEP CHEROKEE OWNERS. JEEP NEEDS TO FIX THIS PROBLEM OR PAY ME EVERY TIME I HAVE TO TAKE OFF OF WORK TO BRING MY VEHICLE INTO THE SHOP.

I STARTED HEARING A GRINDING/SCREECHING SOUND OCCASIONALLY THAT SOUNDED LIKE IT WAS COMING FROM THE FRONT DRIVERS SIDE WHEEL. IT WAS NOT CONSTANT AND WAS NOT NECESSARILY WHILE DOING ANY PARTICULAR THING EXCEPT DRIVING. SOMETIMES OCCURRED WHILE TURNING BUT SOMETIMES OCCURRED WHILE BEING ON ON STRAIGHT AWAY. TOOK IT INTO DEALERSHIP AND THEY LOOKED IT OVER AND LET ME KNOW THAT IT WAS THE PTU THAT WAS LEAKING FLUID AND SHARDS OF METAL. THEN I READ ONLINE ABOUT RECALL: FOR 2014-2017 JEEP CHEROKEES WHERE THE PTU HAS NOT BEEN PREVIOUSLY REPLACED, THE AUTO MAKER'S RECALL NUMBER IS W47 AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA)'S RECALL CAMPAIGN NUMBER IS 20V343. AND UNSURE WHY MY VIN # WOULD NOT BE INCLUDED IN THIS RECALL.

SERVICE SHIFTER LIGHT CAME ON AND ALL THE LIGHTS ON THE SHIFTER LIT UP RED

I SAT IN MY DRIVER SEAT AND THE LATCH COMPLETELY BROKE SO NOW MY SEAT DOES NOT STAY LATCHED AND IT JUMPS UP EVERY TIME I HIT A BUMP ON THE ROAD. IT HAS CAUSED ME TO SWERVE INTO DIFFERENT LANES BY ACCIDENT AND COULD ULTIMATELY CAUSE SERIOUS INJURY IF I GET INTO AN ACCIDENT. THE VEHICLE WAS STATIONERY WHEN IT BROKE.

I BROUGHT JEEP TO DEALERSHIP AND WAS TOLD THAT POWER TRANSFER UNIT HAS GONE BAD AND NEEDS TO BE REPLACED. OTHER 2104-2017 JEEP CHEROKEES HAVE HAD A RECALL ON THIS UNIT BUT MY VIN DOES NOT SHOW A RECALL IN PLACE. DID THEY PUT IN A DIFFERENT PTU IN MY CAR THAN THE OTHER 67,248 JEEPS? CAR SHIFTS I TO 2WD OR 4WD DRIVE BY ITSELF

START PUSHING ON GAS PEDAL, CAR WILL HESITATE BEFORE MOVING, THEN QUICKLY JUMPS INTO GEAR, JERKING AS IT SHIFTS INTO EACH GEAR.

I BOUGHT MY 2016 JEEP CHEROKEE BRAND NEW IN FEBRUARY 2016. THE WIPERS QUIT WORKING DURING A HEAVY RAIN STORM IN MYRTLE BEACH. YOU TURN THE SWITCH AND THEY WOULDN'T TURN ON. THE NEXT DAY, THEY WORKED. ONCE AGAIN I NEEDED THEM IN ANOTHER RAIN STORM, AND THEY DIDN'T WORK. I LIVE ON THE COAST OF NC AND IT RAINS OFTEN. TOOK TO DEALERSHIP, COULDN'T FIND A PROBLEM. TOOK AGAIN A WEEK LATER, THEY REPLACED THE BCM WHICH WAS OVER $500. 6-8 MONTHS LATER THE PROBLEM STARTED AGAIN. SAME THING HAPPENED DURING A RAIN STORM. DEALERSHIP REPLACED BCM ONCE AGAIN. THEN LESS THAN A YEAR LATER, HAPPENS AGAIN. TOOK TO DEALERSHIP AGAIN AND THEY SAID A WIRE HAD SHORTED OUT ON BCM. A WIRE WAS REPLACED. ONCE AGAIN 8 MONTHS OR SO LATER, HAPPENS AGAIN IN JULY 2020, REPLACED YET ANOTHER BCM. NOW IN APRIL OF 2021, TODAY, IT'S HAPPENING AGAIN AND I'M DRIVING FROM FLORIDA BACK TO NC ON HIGHWAY 95. GOING THROUGH A RAIN STORM AND WIPERS NOT WORKING. THIS HAS BEEN VERY DANGEROUS AND VERY FRUSTRATING. IF I MAKE IT, I'LL BE TAKING IT AGAIN TO DEALERSHIP ON MONDAY. I HAVE ALL DOCUMENTATION EVERY TIME THIS HAS HAPPENED, AND VIDEO PROOF. IF I COULD GET RID OF THIS CAR I WOULD BUT I CAN'T. SUBMITTED A PICTURE OF DRIVING IN RAIN ON 95 AND WIPER SWITCH IS SET TO HIGH.

I'VE READ MUCH ON THIS ISSUE AND IT SEEMS THAT THERE NEEDS TO BE SOME SORT OF RECALL TO FIX THIS ISSUE. MY 2016 JEEP WITH LESS THAN 20K MILES ON IT IS GETTING A "SERVICE SHIFTER" WARNING MESSAGE. WHEN THIS LIGHT TURNS ON, ALL THE SHIFTER LIGHTS COME ON AS WELL. WHEN I TURN OFF THE CAR AND TURN IT BACK ON IT CLEARS THE FAULT ONLY TO SEE THE ERROR MESSAGE POP UP AGAIN WITHIN 5 OR SO MINUTES OF DRIVING. THIS ALSO MAKES IT WHERE I CANNOT MANUALLY UP OR DOWN SHIFT. NO ISSUES TURNING OR STATIONARY, SEEMS TO BE NO DIFFERENCE IN THE CITY OR HIGHWAY.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE JERKED WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE STOP/START SYSTEM WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BLAKE FULENWIDER CHRYSLER DODGE JEEP OF CLYDE (110 N S ACCESS RD, CLYDE, TX 79510, (325) 893-1416) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY SENSOR, UNDER HOOD SWITCH, AND AN UNKNOWN ELECTRICAL PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,266.

ONLY 60K ON MY JEEP CHEROKEE AND SHIFTER LIGHT COMES ON. THIS REMAINED ON THE 21 MILES TO MY JOB.

THE SHIFTER LIGHT CAME ON ON 04/01/2021. IT REMAINED ON THE ENTIRE TRIP HOME FROM MY SCHOOL OF EMPLOYMENT. I NOTED THIS IS A POPULAR PROBLEM WITH THIS MODEL. PREVIOUSLY, I HAD VERY SCARY PROBLEMS WITH ACCELERATION SEVERAL TIMES AND THIS IS DOCUMENTED IN AN ONGOING SUIT THAT HAS NOT BEEN RESOLVED.

SERVICE SHIFTER MESSAGE KEEPS APPEARING, AND SOLID RED LIGHTS STAY ON THE SHIFTER DISPLAY PRND WHEN I TURN THE CAR OFF IT DISAPPEARS BUT RETURNS IN LESS THAN 2 MILES DOWN THE ROAD. THE SHIFTING IS ROUGH AND JUMPY. HAD CAR LESS THAN 1 WEEK.

WE OWN A 2016 JEEP CHEROKEE. LAST NIGHT MY WIFE WAS STRANDED WITH A FLAT ALONG A BUSY HIGHWAY. SHE ATTEMPTED TO CHANGE THE TIRE BUT COULD NOT GET THE LUG NUTS OFF. I DROVE TO THE SITE AND YES EVERY LUG NUT ON THIS VEHICLE ARE SWELLED AND WILL NOT BUDGE EVEN WITH IMPACT WRENCH. THE ISSUE I HAVE IS THIS IS A KNOWN PROBLEM AND PEOPLE ARE TALKING ABOUT IT ALL OVER THE INTERNET. YET JEEP REFUSES TO ADMIT THE ISSUE OR EVEN WARN IT'S CUSTOMERS TO CHECK THIS IN CASE YOU GET A FLAT. MY WIFE IS NOW SCARED TO DRIVE THIS VEHICLE ANYWHERE. I GET MY OIL CHANGED AT A JEEP DEALERSHIP. YOU THINK THEY COULD WARN THEIR CUSTOMERS ABOUT THIS ISSUE? YOU THINK THEY WOULD CHECK FOR THIS ISSUE WHEN WE BRING THE VEHICLE IN FOR SERVICE AT AN AUTHORIZED JEEP DEALERSHIP? WHY DID I HAVE TO LEARN OF THIS ISSUE AFTER THE FACT. WHY DID I HAVE TO LEARN OF THIS ISSUE ON THE INTERNET?

2016 JEEP CHEROKEE SPORT WITH ONLY 11850 MILES BEGAN JERKING AND STALLING WHILE DRIVING SLOWLY... FINALLY IT STALLED COMPLETELY AND THE LOW OIL INDICATOR SHOWED. I THEN DISCOVERED THE 2.4L TIGERSHARK ENGINE WAS DOWN OVER 2 QTS. THERE WAS NO PRIOR LOW OIL INDICATION. I IMMEDIATELY CHANGED THE OIL AND FILTER FOR THE THIRD TIME SINCE 2016 WHEN NEW. THE VEHICLE STOPPED ON A COUNTY ROAD.

MY JEEP WAS LOOKED AT UNDER THE W20 RECALL, IT FIXED THE CHECK ENGINE LIGHT, BUT LATER CAME BACK UP. I'M NOT SURE IF THE RECALL WAS PART OF THE CHECK ENGINE LIGHT, BUT I'VE TRIED TO RESET IT, AND THAT IS NOT WORKING. I DON'T FEEL THE CHECK ENGINE LIGHT WAS FIXED. IS THERE ANYTHING YOU CAN DO? SHOULD I BRING MY JEEP TO A JEEP DEALER??

TRANSMISSION JERKS. PARKING BRAKE COMES ON AUTOMATICALLY

I WAS DRIVING MY 2016 JEEP CHEROKEE SPORT AND WHEN I GOT TO MY FRIENDS GATED ENTRANCE. I PUT THE CAR IN PARK SO I COULD ENTER THE GATE CODE ON TO THE KEY PAD. WHEN I WENT TO PUT THE CAR BACK INTO DRIVE- THE EMERGENCY BRAKE WENT ON BY ITSELF AND WOULD NOT RELEASE. THE CAR WOULD NOT GO IN TO ANY GEAR SO I COULDN'T PUT IT IN NEUTRAL TO PUSH IT OUT OF THE WAY FOR RESIDENTS TRYING TO ENTER. I HAD TO CALL FOR A TOW TRUCK AND WAIT AN HOUR DIRECTING TRAFFIC... HAD IT TOWED TO MY NEIGHBORHOOD BECAUSE DEALERSHIP WAS CLOSED. NEXT MORNING HAD IT TOWED TO CHRYSLER, DODGE, JEEP IN BUFORD, GA.

I HAD MY CAR TOWED ON THE MORNING OF FEB. 20TH FROM MY HOME TO THE MALL OF GA CHRYSLER, DODGE AND JEEP IN BUFORD, GEORGIA. THE SERVICE DEPARTMENT SAID THAT IT WAS THE BRAKING SYSTEM AND IT WOULD COST ABOUT $860.00 TO FIX. PART WOULDN'T BE IN UNTIL MARCH 3RD. OK, THEN GET A CALL SAYING THAT OIL GOT IN THE BOOSTER PUMP AND THEY HAD TO REPLACE THE VACUUM PUMP ALSO AND THIS IS GOING TO COST AN ADDITIONAL $1,200.00. TOLD THEM TO GO AHEAD WITH REPAIRS. THEY WOULD ONLY CREDIT ME FOR 2 DAYS OF A RENTAL CAR AND I HAD TO PAY $350.00 OUT OF POCKET TO HAVE TRANSPORTATION WHILE MY CAR IS IN THEIR SERVICE DEPT WHERE I PURCHASED THIS CAR BRAND NEW OFF THEIR LOT. GOT CAR BACK MARCH 5TH 2021. ON MARCH 7TH THE CHECK ENGINE LIGHT CAME ON AND THE BRAKES MADE A LOUD POPPING SOUND, STEERING IS VERY TIGHT AND NOT COMFORTABLE DRIVING. DO NOT FEEL SAFE IN THIS VEHICLE AT ALL. I CALLED MON. MORN AND NO CALL BACK YET.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING FOR APPROXIMATELY 5 MILES BETWEEN 35-40 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE MADE AN AUDIBLE DINGING SOUND WITH A MESSAGE DISPLAYED TO TURN-OFF THE VEHICLE. THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT AFTER APPROXIMATELY 20-30 MINUTES THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

MY 2016 JEEP CHEROKEE LIMITED HAS A PARKING BRAKE ISSUE. MY PARKING BRAKE WILL NOT DISENGAGE, THE CAR WILL NOT MOVE FORWARD OR BACK, THE LIGHT REMAINS LIT UP ON THE DASHBOARD. MY JEEP IS INOPERABLE DUE TO THIS ISSUE. I WAS STOPPED AT A LIGHT IN TRAFFIC AND MY CAR REFUSED TO MOVE AT ALL. IT FINALLY MOVED OUT OF PARK IN 30 MINUTES. THE NEXT DAY MY CAR DID THE SAME THING AGAIN WHILE I WAS TRYING TO BACK OUT OF A PARKING SPACE AT THE STORE. IT HAD TO BE TOWED TO A JEEP DEALERSHIP. THESE TWO INCIDENTS CAUSED ME TO BE STUCK DANGEROUSLY IN TRAFFIC AT A STREET LIGHT, AND THEN AGAIN AT THE GROCERY STORE IN THE PARKING LOT. AS OF NOW I AM WITHOUT MY CAR, BEING TOLD WATER GOT IN THE ELECTRONIC PARKING BRAKE MODULE. I AM TOLD IT ALSO REQUIRES A ELECTRONIC PARK BRAKE SWITCH NOW TOO. MY CAR HAS42504 ACTUAL MILES ON IT CURRENTLY. I BOUT IT WITH 42098 MILES ON IT ON JUNE 25TH 2020.

MY JEEP SHUTS OFF WHEN IN MOTION. LAST NOVEMBER I WAS ON A HIGHWAY WITH MY TODDLER IN THE BACKSEAT WHEN IT SUDDENLY SHUT OFF. I TOOK IT TO THE DEALER AND THEY SAID IT NEEDED AN "UPDATE" ON THE TRANSMISSION. NOW IT IS A FEW MONTHS LATER AND AGAIN TODAY IT SUDDENLY TURNED OFF WHEN I WAS ABOUT TO GET ON THE HIGHWAY. I CALLED THE DEALER AND THEY SAID THERE IS A RECALL ON THE PCM THAT MAYBE COULD BE CAUSING IT TO SHUT OFF. THEY CANNOT EVEN GIVE YOU A QUICK APPOINTMENT AND EXPECT ME TO DRIVE THE CAR AS IT IS, COMPLETELY UNSAFE AND ALMOST CAUSING FULL COLLISION ON TWO OCCASIONS. HOW CAN NOBODY CARE THAT THIS IS COMPLETELY UNSAFE AND COULD CAUSE DEATH IN A COLLISION WHEN THE VEHICLE IS IN MOTION? THEY JUST KEEP SAYING THEY UNDERSTAND BUT THAT IT JUST NEEDS AN UPDATE AND FOR ME TO JUST WAIT A WEEK OR MORE UNTIL THEIR NEXT APPOINTMENT. THEY SAY I SHOULD HAVE BEEN NOTIFIED BY MAIL OF ANY RECALL OR UPDATE BUT I HAVE NEVER RECEIVED ANY NOTICE OF ANYTHING.

CAR SHUT OFF WITHOUT ANY WARNING WHILE PULLING INTO PARKING LOT AND MAKING RIGHT TURN.

SERVICE SHIFTER WARNING KEEPS POPPING UP. ONCE I TURN THE CAR OFF IT GOES AWAY FOR A FEW THOUSAND MILES THEN POPS BACK UP. DEALERSHIP SAYS THEY ARE UNSURE WHY THIS WOULD COME ON. IT HAS HAPPENED MULTIPLE TIMES OVER THE PAST 4 YEARS OF US GETTING IT BRAND NEW. TODAY WAS THE MOST RECENT & WHEN I DECIDED TO GOOGLE IT & SEEN WHERE YOU CAN PUT IN INTO THIS SITE.

PURCHASED 75,000 MILE WARRANTY WITH TOB. AROUND 30,000 MOTOR REPLACED. OIL CONSUMPTION. NC. HAD IT AT MIDAS AT 67,584 MILES BECAUSE OF UNUSUAL NOISES IN THE FRONT END. WAS DETERMINED TO BE THE DRIVETRAIN. ADVISED ME TO CHECK WITH TOM O'BRIEN CHRYSLER, DODGE, JEEP RAM IN GREENWOOD INDIANA THAT IT MIGHT BE UNDER WARRANTY. HAD IT THERE TWICE, MIDAS GREENWOOD TWICE AND FLETCHER CHRYSLER, DODGE, JEEP RAM IN FRANKLIN INDIANA TWICE. EACH MADE REPAIRS TO IT COSTING ME $595 TOTAL IN OUT-OF-POCKET DEDUCTIBLES. BILLING TO WARRANTY COMPANY: MIDAS $1933.57, FLETCHER $618 AND TOB $2267 WHICH IS "THE MECHANIC" (MECHANICAL REPAIR SERVICE CONTRACT) TEL # 800-621-2130. CONTRACT # GW227456. THE VEHICLE HAD THESE ISSUES OF UNUSUAL NOISES ON ROUGH PAVEMENT, WANDERING WHEN TAKING OFF FROM STOP GOING THRU SHIFTING GEARS MOVING FROM RIGHT TO LEFT THEN BACK TO STRAIGHT THEN GOING BACK TO THE RIGHT EVERY TIME ON SHIFTING. AT 75,000 MILES THE WARRANTY RAN OUT AND UP TO THAT TIME "NONE" OF THE COMPANIES FIGURED IT OUT NOR FIXED IT. WE WERE TOLD THAT THE LEMON LAW DIDN'T APPLY. SO NOW AT 80194 MILES IT'S SO BAD THAT IT'S UNTRUSTWORTHY AND IT'S GETTING WORSE BY THE DAY. I CAN'T FIND ANYBODY TO FIX IT ESPECIALLY NOW THAT THE WARRANTY IS OUT AND THE ONLY PLACE THAT WE CAN TRADE IT IS BACK AT TOB WHICH WE WILL NEVER BUY ANOTHER PRODUCT FROM THEM. I HAVE ALL THE RECEIPTS FOR ALL REPAIRS MADE THAT DID NOT FIX IT. SO WE ARE STUCK. CAN'T FIX IT NOR TRADE AND GET A GOOD PRICE FOR IT.

WITHIN 7 MONTHS OF BUYING THIS CAR FROM A DEALERSHIP, THE 4WD SAYS UNAVAILABLE, THE WIPER SPRAYER BROKE WHILE I WAS DRIVING AND I HAD TO PULL OVER BECAUSE I COULDN'T SPRAY MY WINDOW ON A SNOW-MELTING, MESSY DAY. THEN THE DRIVER'S SIDE WIPER BROKE WHILE DRIVING IN TORRENT RAINS WHERE I ALMOST GOT RUN OVER BY A SEMI-TRUCK ON THE HIGHWAY FOR HAVING TO PULL OVER. THE MUD FLAPS CONTINUE TO RIP CAUSING MUD AND ICE TO BUILD UP BEHIND THE TIRES. IN 15-BELOW WEATHER, I WENT TO START MY CAR TO GO TO WORK AND WHEN I TURNED THE HEAT HIGHER THAN 4 (OUT OF 7), IT MADE A LOUD, VIBRATING SOUND UNTIL I TURNED IT BACK DOWN, SO I WAS VERY COLD ALL THE WAY TO WORK. THE NEXT DAY IT WORKED FINE. THE DAY AFTER THAT, I WENT OUT TO START MY CAR AGAIN TO GO TO WORK, IT WAS 15-BELOW STILL, AND I HAD NO HEATER BLOWER AT ALL. I HAD NO HEAT. I COULD NOT DRIVE DUE TO THAT, HAD TO HAVE MY CAR TOWED TO A SHOP, AND ENDED UP CALLING IN SICK AT WORK, WHICH JEOPARDIZED MY BRAND NEW EMPLOYEE STATUS.

I WAS HOME FROM A SHORT TRIP TO THE STORE WHEN THE "SERVICE SHIFTER" WARNING APPEARED ON THE DASH. WHEN I ARRIVED HOME THE VEHICLE WOULD NOT SHIFT INTO PARK AND SHIFTER WILL NOT GO PAST NEUTRAL. KEY WILL NOT RELEASE AND IS STUCK IN THE ON POSITION WITH NO WAY TO REMOVE OR TURN OFF IGNITION. VEHICLE IS IMMOVABLE AND IS A ROLL OFF HAZARD DUE TO BEING UNABLE TO PLACE TRANSMISSION IN PARK.

TL* THE CONTACT OWNED 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 35 MPH AND APPROACHING A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED HOWEVER IT FAILED TO STOP THE VEHICLE AS SHE REAR ENDED TWO VEHICLES. THE FRONT DRIVER'S SIDE STEERING WHEEL AND KNEE AIR BAGS DEPLOYED AS A WELL AS THE FRONT PASSENGER SIDE AIR BAG. NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO HER LEGS AND CHEST, SHE ALSO HAD WHIPLASH AND A VERY BAD MIGRAINE. THE CONTACT STATED THE OCCUPANT IN THE OTHER VEHICLE HAD SUSTAINED WHIPLASH. EMERGENCY OFFICIALS WERE ALERTED. THE CONTACT STATED SHE REFUSED TO GO TO THE EMERGENCY ROOM DUE TO COVID-19. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNIDENTIFIED SALVAGE YARD WHERE IT WAS DEEMED A TOTAL LOSS. THE LOCAL DEALER (MAK HAIK FORD 10333 KATY FWY, HOUSTON, TX 77024) WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 80,000.*DT*JB*DT*JB

IN MOTION ON A CITY STREET GOING 35 MPH THE ENGINE SHUTS OFF; STEERING AND BRAKING BECOME DISABLED AND CAR COSTS INTO TRAFFIC. NO WARNING LIGHTS OR DASH BOARD SYMBOLS TURNED EVER ON. VEHICLE HAS TO BE TOWED TO A SHOP TO HAVE THE OIL CHANGED/REPLACED AFTER ONLY 200 MILES SINCE LAST OIL CHANGE. ENGINE BURNS OIL (NOT LEAKING) AT A HIGH RATE. OIL NEEDS TO BE CHECKED WEEKLY AND REPLACED ON A 2-3 MONTH SCHEDULE. ONLY 35,000 MILES ON THE CAR.

VEHICLE WAS DRIVING ON THE HIGH WAY, 70MPH, FOR 20 MINS, EXITED THE HIGHWAY TO 40 MPH AND ENGINE BEGAN MAKING A RATTLING SOUND, SHAKING, BACKFIRING, AND ACCELERATION BECAME DIFFICULT, LOSS OF HORSE POWER. DROVE TO NEAREST PARKING LOT. CONTINUES TO MISFIRE WHILE IN NEUTRAL AND AT IDLE. TURNED OFF THE ENGINE FOR 5 MINS. RESTARTED THE CAR AND THE ENGINE LIGHT CAME ON. CAR CONTINUED TO MAKE NOISES, BACK FIRE AND IDLE POORLY. TOWED TO A SHOP. CODES WERE IDENTIFIED IN CYLINDER #3 SPARK PLUGS WERE CHECKED TO BE FINE, COILS WERE CHECKED TO BE FINE, AND CYLINDER #3 CONTINUED TO SO ERROR CODES. CAR WAS LEFT TO HAVE FUEL PUMP INJECTOR CHECKED. THE FUEL INJECTOR WAS NOT AFFECTED. CYLINDER #3 WAS FOUND TO HAVE NO PRESSURE AND NOT OPERATING. THE VEHICLE HAS BEEN "BURNING" OIL, AND NEEDED TO HAVE OIL CHECKED ON A WEEKLY BASIS, OIL CHANGED ON A BY MONTHLY SCHEDULE AND IF IT WAS EVER CLOSE TO MEASURING LOW ON THE DIPSTICK THE AUTOMATIC ENGINE SHUTDOWN WOULD DISABLE THE VEHICLE WHILE IT WAS IN MOTION. THE CAR IS UNDRIVEABLE AND NOW THE FEAR IS THAT THE "BURNING" OF THE OIL HAS DAMAGED THE ENGINE CYLINDER BEYOND REPAIR. WE'VE BEEN ADVISED TO REPLACE THE ENGINE FOR A COST OF $12,500 AT ONLY 35,000 MILES.

MY FOUR WHEEL DRIVE WENT OUT IN VEHICLE DURING WINTER WHICH MAKE IT UNDRIVALE IN WISCONSIN WINTERS. IN ADDITION, WHEN I HAVE THE CRUISE CONTROL ON, THE VEHICLE POWERS UP WHEN GOING DOWN HILL. THIS HAPPENS CONSISTENTLY UNTIL I TAKE OFF THE CRUISE CONTROL

CAR SHUTS OFF MID-DRIVE / MID-TURN WHILE IN MOTION WITHOUT WARNING. NO LIGHTS ARE ILLUMINATED IN THE DASH CLUSTER AFTER OR DURING. NO EXPLANATION WHY.

SEVERAL DASHBOARD WARNING LIGHTS LIT UP AT THE SAME TIME (WITH ALARMS SOUNDING CONTINUOUSLY): CHECK ENGINE; PARKING BRAKE; SERVICE AIRBAG SYSTEM, TRACTION CONTROL OFF, SEATBELT WARNING GEAR INDICATOR LIGHTS WERE ALL ON AT THE SAME TIME: P, R, N. D AND THE MANUAL SHIFT +/- INDICATOR (ALL LIT RED) THE TRANSMISSION WOULD NOT SHIFT (OUT OF WHAT FELT LIKE 3RD GEAR) WHILE DRIVING DOWN THE FREEWAY. A FEW TIMES, THE TRANSMISSION WOULD NOT SHIFT OUT OF NEUTRAL, AND I COULD NOT GET THE CAR TO MOVE (AFTER COMING TO A STOP) ON THE OFF RAMP AND ON THE SIDE STREETS. KEY FOB WOULD NOT LOCK OR UNLOCK THE DOORS OR SET THE ALARM

I HAVE A 2016 JEEP CHEROKEE. THE "SERVICE SHIFTER" WARNING COMES ON EVERY TIME THE VEHICLE IS TURNED ON. THE LIGHT INDICATORS ON THE THE GEAR SHIFTER NO LONGER COME ON. THE DASHBOARD IS LOCKED WITH THE "SERVICE SHIFTER" MESSAGE. IT HAS BEEN RECURRING FOR THE PAST MONTH. MECHANICS DO NOT KNOW WHAT THE ISSUE IS.*DT*JB

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING DURING NIGHT TIME, WHEN MAKING A LEFT OR RIGHT TURN, THE HEADLIGHTS INDEPENDENTLY TURNED OFF. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MALL OF GEORGIA CHRYSLER DODGE JEEP (4345 BUFORD DR, BUFORD, GA 30518, (770)945-0839) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30.

VEHICLE WAS IN MOTION AT ABOUT 25-30 MPH WHEN THE VEHICLE SHUT OFF COMPLETELY, ENGINE WAS NOT GOING AND POWER STEERING, BRAKES, AND ALL ELECTRONICS WOULD NOT WORK UNTIL THE CAR COASTED INTO A PARKING LOT. THE CAR WAS PUT IN PARK AND THEN TURNED BACK ON AS NORMAL. INCIDENT HAS HAPPENED FOUR TIMES NOW AT SPEEDS OF 45MPH , 20MPH, 25MPH, AND 10MPH.

MY CAR WILL JUST DIE WHILE I AM OPERATING IT. THEN IT WILL TURN RIGHT BACK ON, AND DRIVE FINE. IT GOES INTO A GHOST MODE, POWER STEERING STILL WORKS.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW RATE OF SPEED, THE VEHICLE SHUT-OFF UPON MAKING A RIGHT TURN WITH THE BATTERY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE BEGAN TO MAKE AN ABNORMAL NOISE AFTER MULTIPLE ATTEMPTS WERE MADE TO RESTART THE VEHICLE. UPON RESTART OF THE VEHICLE, THE VEHICLE RESUMED NORMAL OPERATION. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

ON 01/16/2021 I WAS DRIVING THE JEEP AT HIGHWAY SPEEDS WHEN SUDDENLY THE TRANSMISSION WOULD NOT SHIFT FROM 4TH TO 5TH AND MY ACCELERATOR PEDDLE WAS UNRESPONSIVE. UPON GETTING HOME I PULLED THE OBD AND RECEIVED CODE P0887 WHICH WAS ASSOCIATED WITH A RECALL FOR THIS VEHICLE AND THE RECALL OUTLINED THE SYMPTOMS I WAS HAVING TO A T. UPON CALLING JEEP AFTER READING THE RECALL I LEARNED THIS VIN WAS NOT RECALLED EVEN THOUGH THE SYMPTOMS FOR THE RECALL WERE THE SAME WE WERE EXPERIENCING. AFTER READING ABOUT THIS ONLINE I THINK THIS IS A WIDER RECALL THAT NEEDS TO HAPPEN BECAUSE SINCE THE RECALL AND SERVICE BULLETIN RELEASE DATE IN JUNE 2018 THERE HAS BEEN MULTIPLE REPORTS OF THIS EXACT SAME PROBLEM. I HAVE ATTACHED MY DIAGNOSTIC SCAN SO YOU CAN SEE THE FREEZE FRAME AND CODE BEING THROWN ON THE VEHICLE. THAT BEING SAID THIS CAR IS UNDRIVEABLE RIGHT NOW THROUGH NO FAULT OF OUR OWN AS ALL MAINTENANCE IS UP TO DATE. JEEP WANTS TO CHARGE US $75 FOR THE RE-FLASH PROCEDURE AND I REALIZE I MAY NOT GET OUT OF PAYING THAT BUT I WANTED TO BE SURE YOU GUYS KNEW THAT THE RECALL THAT WAS SUPPOSED TO COVER THESE YEARS OF JEEPS FAILED TO DO SO FULLY AND SHOULD BE REEXAMINED. THANKS

1. THE NEW BATTERY WAS COMPLETELY DEAD ON MY 2016 JEEP CHEROKEE LATITUDE AND BOUGHT A NEW BATTERY ON MAY 28, 2020 AND ON 1-17-21 THE NEW BATTERY IS COMPLETELY DEAD. 2. WHEN BACKING OUT OF THE DRIVE WAY THE EMERGENCY BRAKE COMES ON AND BRAKES THE CAR, I DISENGAGED THE BRAKE AND CONTINUED OUT OF DRIVE WAY AND WILL DO IT AGAIN. THIS HAS HAPPENED ON 3 OCCASIONS.

GEAR SHIFT ERROR LIGHTS! WHILE DRIVING ALL THE SERVICE SHIFTER LIGHTS CAME ON. PULLED OVER TO SHUT OFF THE CAR AND THE LIGHTS WENT OFF. WHEN I PICKED UP TO SPEED THE LIGHTS CAME BACK. THE CAR SHUTS OFF WHEN TURNING AND STARTED JERKING WITH TAKE OFF. ONCE THE POWER SHUTS OFF THE CAR DIDN'T WANT TO START AND TURNED OVER UNTIL IT CAUGHT ON. I DRIVE AROUND A LARGE CITY WITH LOTS OF HIGHWAYS FOR A LIVING AND I AM AFRAID THE CAR MAY LOSS POWER IN TRAFFIC! THIS ISSUE HAS BEEN HAPPENING SINCE SUMMER 2020

ENGINE CUTS OUT WITH NO WARNING WHEN VEHICLE IN MOTION. IMMEDIATE LOSS OF STEERING, BREAKING, AND POWER. VEHICLE WAS TRAVELLING AT 10-15 MPH FOLLOWING ROAD TO THE RIGHT ON A RISE. IMMEDIATE RISK OF COLLISION FROM FOLLOWING CARS.

ENGINE SHUTS OFF WITH NO WARNING! APPARENTLY WHEN OIL IS LOW, ENGINE IS BUILT TO SHUT OFF AS A SAFETY FEATURE! NO OIL LIGHT INDICATOR COMES ON. THIS HAPPENS IN THE MIDDLE OF DRIVING VEHICLE WITH NO WARNING. CHECKED THE FORUMS ONLINE AND MANY PEOPLE COMPLAINING OF SAME ISSUE. THESE VEHICLES (MINE INCLUDED) ARE BURNING OIL LIKE CRAZY! ISSUE HAS BEEN OCCURRING SINCE VEHICLE HAD 60K MILES ON IT. WILL BURN THROUGH 5 QUARTS OF OIL IN 3K MILES OR LESS AND THEN VEHICLE WILL SHUT OFF BECAUSE OF NO OIL!

AS I AM DRIVING ALONG, THE CONSOLE ABOVE THE STEERING WHEEL TELLS ME THAT I NEED TO 'SERVICE SHIFTER'. I TURN THE CAR OFF AND BACK ON, THEN IT REPEATS. THE DEALERSHIP TELLS ME THAT THEY ARE NOT SURE WHY IT IS DOING THIS.

THE 'SERVICE SHIFTER' ALERT IS ON, I HAVE A 2016 JEEP CHEROKEE WITH 21000 MILES. I HAVE DONE SOME INVESTIGATING AND IT LOOKS LIKE THIS IS A MAJOR PROBLEM FOR MANY JEEP'S, YET IS NOT A RECALL.

EIGHT TIMES NOW MY 2016 JEEP CHEROKEE WILL JUST QUIT. DEALERSHIP KEEPS MAKING ME CHECK MY OIL MYSELF. I AM 3000 MILES BEFORE A SCHEDULED OIL CHANGE AND THE VEHICLE HAS JUST STOPPED RUNNING WHILE DRIVING 50 MPH AGAIN. THIS IS VERY DANGEROUS . I LIVE IN A RURAL AREA WHERE THE SPEED LIMIT IS 55 ON ALMOST ALL ROADS. I WAS ALMOST HIT BY A SEMI WAITING FOR A TOW. I GOT HOME AND AGAIN MY OIL IS LOW. MY CAR IS NOT LEAKING OIL. AGAIN I WILL HAVE TO TOW TO DEALER FOR THEM TO PUT OIL IN AND DO NOTHING TO FIX THIS OIL CONSUMPTION PROBLEM. THE VEHICLE IS IN FULL MOTION. DASHBOARD GIVES A WARNING TO PUT CAR IN GEAR WHILE DRIVING. WHEN IT IS IN GEAR

I KEEP HAVING 'SERVICE SHIFTER' POP UP WHERE THE SPEEDOMETER IS. IT ORIGINALLY POPPED UP ABOUT 3 MONTHS AFTER I PURCHASED THE VEHICLE. IT POPS UP AT RANDOM TIMES WHILE THE VEHICLE IS MOVING. I HAVE TAKEN THE VEHICLE IN 3 TIMES TO HAVE IT LOOKED AT. THE FIRST TIME THEY REPLACED A WIRING HARNESS. THE SECOND TIME THEY SAID NOTHING IS WRONG. AND THE THIRD TIME THEY CLEANED A CONNECTOR. AFTER ALL THREE TIMES I TOOK THE VEHICLE IN THE CAR WAS FINE FOR ABOUT A MONTH, THEN THE MESSAGE CAME BACK.

THE 'SERVICE SHIFTER ' ICON WAS ILLUMINATED AS WELL AS THE GEAR SELECTOR INDICATOR LIGHTS. THIS IS THE SECOND TIME THIS HAS HAPPENED. AFTER REVIEWING WEB SITES THIS IS AN INHERENT PROBLEM WITH THE JEEP CHEROKEES.

VEHICLE ENGAGES EMERGENCY BREAK AND SERVICE TRANSMISSION WHILE IN MOTION'REDUCING THE SPEED TO 0. IT FORCES A RESTART AND ONCE THE RESTART IS DONE VEHICLE WILL MAKE ABRUPT SOUNDS WHILE SHIFTING GEARS. STEERING WILL BECOME STIFF AND VEHICLE WILL DO THIS ON REGULAR STREET ROAD OR HIGHWAY MAKING IT DANGEROUS. ONCE VEHICLE IS RESTARTED A FEW TIMES SENSORS CLEAR OUT. IT'S BECOME UNSAFE TO DRIVE.

I BROUGHT MY VEHICLE TO THE DEALERSHIP BACK IN NOVEMBER AND THEY DIAGNOSED IT AS THE POWER TRANSFER UNIT FAILURE. THERE WAS A RECALL BUT THEY SAID MY VIN DID NOT FALL UNDER IT. I HAD THEM ORDER THE PART AND THEY KEEP GIVING ME NEW ETA'S ON THE PART. AS OF TODAY THEY HAVE INFORMED ME THAT THERE IS SUCH A DEMAND FOR THIS PART THEY HAVE GIVEN ME A NEW ETA OF FEBRUARY 4TH 2021. THE DEALER ACKNOWLEDGES THAT THIS IS A KNOWN ISSUE SO WHY ISN'T MY VEHICLE COVERED. NOW I WILL NEED TO RENT A CAR FOR AT LEAST A MONTH AND A HALF IF THERE ETA IS CORRECT WHICH IT HASN'T BEEN THE LAST 5 TIMES. I BELIEVE THIS SHOULD BE A RECALL AS THEY CAN'T MAKE THIS PART FAST ENOUGH FOR THE DEMAND. I PREVIOUSLY PUT THIS CLAIM IN BUT HAVE NOT GOTTEN ANY RESPONSE. I BELIEVE THIS IS A MAJOR ISSUE POSSIBLY NOT BEING REPORTED BY CUSTOMERS WHO DO NOT HAVE TO ABSORB THE COST.

SERVICE SHIFTER WARNING LIGHT HAS POPPED UP ON MY JEEP TWICE NOW.

CAR SHUT DOWN IN MIDDLE OF ROAD, HAPPENED FEW MORE TIMES, CAR IS CONSUMING GAS IN LESS THEN 700 MILES, MECH SAYS ITS A ENGINE ISSUE, I HAVE TO REFILE EVERY FEW DAYS, CAR IS STRUGGLING TO MOVE, I FEAR SHUT DOWN AGAIN IF I DO NOT FILL IN A DANGEROUS LOCATION

VEHICLE DIES AND YOU LOSE POWER STEERING AND BRAKING. VEHICLE WAS BEING DRIVEN VERY SLOWLY IN A RESIDENTIAL AREA WHEN IT WOULD NOT ACCELERATE AND DIED. POWER STEERING LOSS AND BRAKE LOSS MAKES IT VERY HARD TO PULL OVER. DEALERSHIP CAN'T FIND ANYTHING WRONG WITH IT OR DUPLICATE THE PROBLEM. THIS CAR IS DEATH TRAP AND I WOULD LIKE THE ENGINE REPLACED. OR BE ABLE TO GET RID OF IT WITHOUT PAYING A FORTUNE. ALSO 2 DAYS BEFORE THIS IT STOPPED ACCELERATING WHILE GOING 50 PMH.

MY CAR SHUTS OFF WHILE DRIVING. GENERALLY WHEN MAKING TURNS, WHILE I'M DECELERATING IT DECIDES TO DECELERATE TO WHERE I'M NOW GOING JUST A FEW MILES AN HOUR TO COMPLETELY SHUTTING OFF. THIS IS EXTREMELY DANGEROUS. I'VE REPLACED MY BATTERY TO MAKE SURE IT WASN'T AN ISSUE AND MY BATTERY LIGHT DID COME ON AS WELL AFTER THE SHUT OFF. MY SCREEN ALSO TELLS ME TO PUT MY CAR IN PARK AND CHOOSE DESIRED GEAR. WHEN MY CAR IS CLEARLY IN DRIVE BUT COMPLETELY SHUT DOWN. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND THE PICTURE IS FROM TODAY, THIS BATTERY WAS REPLACED YESTERDAY.

VEHICLE STALL WHILE PARKED OR DURING MID TURN. VEHICLE WOULD ALSO HAVE SOME SORT OF OVERHEATING WHICH CAUSES ENGINE LIGHT TO COME ONE AND VEHICLE STARTS TO LOSE POWER CAUSING LIGHTS TO HAVE A SHORT FLICKER. ALL ISSUE HAPPEN DURING MOTION AND WHILE PARKED.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART HOWEVER, THERE WAS A DELAY AND AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO KEYS AUTO CENTER (1618 N ROOSEVELT BLVD, KEY WEST, FL 33040) WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

SERVICE SHIFTER WARNING COMES ON, RANDOMLY, AND VEHICLE NEEDS TO BE SHUT OFF AND RESTARTED TO CLEAR WARNING AND WARNING INDICATOR LIGHTS AS NOTHING, GEAR RELATED, WILL FUNCTION (DRIVE/REVERSE, ETC) UNTIL SAID RESTART IS DONE. NOTE THIS HAPPENED WHILE TRYING TO DRIVE/SHIFT/PARK, ETC. THERE IS NOTHING THAT INDICATES A MALFUNCTION WILL HAPPEN AND GIVEN IT HAS HAPPENED WHILE DRIVING, SAFETY IS A MAJOR CONCERN. IT HAS HAPPENED MULTIPLE TIMES SINCE 12.2.20 WITH THE MOST RECENT BEING 12.16.20

SERVICE SHIFTER LIGHT. WHEN IT COMES ON IT AFFECTS ALL OF THE CAR'S FEATURES, REMOTE, CRUISE, SPEEDOMETER. HAVE HAD FIXED AT THE DEALERSHIP 3 TO 4 TIMES.

THE JEEP HAS 36.4K MILES. WHEN I DRIVE THE CAR IS OVERHEATING AND SHOOTS ALL THE WAY HOT INTO THE RED AND THEN COOLS DOWN, THEN GOES UP AGAIN. IT HAPPENED 4 TIMES IN 15 MIN. WE FILLED IT WITH ANTIFREEZE. THERE IS NO LEAK. THE DEALER COULDN'T FIND A PROBLEM BUT MY MECHANIC SAYS IT'S AN ENGINE DEFECT THAT CHRYSLER NEEDS TO FIX. IT ALSO HAS A CYLINDER MISFIRE THAT I HAVE HAD TO HAVE FIXED BY CHRYSLER TWICE IN SEPTEMBER AND DECEMBER BECAUSE IT CHUGS WHEN I START THE CAR AND AT STOP LIGHTS. THE CHECK ENGINE LIGHT COMES ON. THEY SAY IT'S BAD SPARK PLUGS. I ONLY DRIVE ABOUT 14 MILES A DAY.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO BLUE RIBBON CHEVROLET BUICK GMC INC (1701 S KERR BLVD, SALLISAW, OK 74955, (918) 416-4590) AND THE CONTACT WAS INFORMED THAT THE OIL LEVEL WAS LOW AND AS A FEATURE OF THE VEHICLE, THE VEHICLE STALLED DUE TO LOW OIL LEVEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE AN OIL CHANGE WAS PERFORMED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

I RECEIVED A NOTIFICATION A FEW TIMES SAYING SERVICE TRANSMISSION. THE LIGHT WOULD STAY ON FOR A DAY THEN GO AWAY. UPON THE THIRD TIME OR RECEIVING THIS MESSAGE I NOTICED MY CAR STARTED SHIFTING HARD WHILE ACCELERATING. I HAD SOMEONE CHECK MY CODES AND I RECEIVED 3 CODES. B10E9, B10EA, AND P1DB7. I HAVE READ SO MANY SIMILAR PROBLEMS WITH THIS VEHICLE AND I NOTICED MY VIN IS NOT ON THE RECALL LIST. I ONLY HAD THIS CAR FOR 2 MONTHS BEFORE I GOT ANY OF THESE MESSAGES AND STARTED HAVING THESE ISSUES. I CAN'T AFFORD TO FIX THIS AT THE MOMENT AND IT'S REALLY STRESSFUL TRYING TO FIGURE OUT WHAT IS WRONG WITH MY CAR. ITS VERY DANGEROUS TO DRIVE. PLEASE HELP.

I BOUGHT A 2016 JEEP CHEROKEE LATITUDE WITH 56,000. I HAD IT FOR 1 DAY BEFORE I GOT A SERVICE SHIFTER WARNING ON MY DASHBOARD AND ALL OF THE LIGHTS ON THE SHIFTER LIT UP RED. I CALLED THE DEALERSHIP AND THEY TOLD ME TO COME IN RIGHT AWAY, BUT THE LIGHT WENT OFF WHEN I TURNED THE CAR OFF. THE LIGHT DIDN'T COME BACK ON FOR A FEW WEEK, BUT NOW IT COMES ON EVERYDAY. I HAVE READ SEVERAL FORUMS ABOUT PEOPLE HAVING THE SAME ISSUES WITH THEIR 2016-2019 JEEP'S, AND EVEN AFTER GETTING THE WIRING AND SHIFTER REPLACED THE ISSUE WILL COME BACK. I'VE READ ABOUT PEOPLE WHOSE CAR GETS STUCK IN GEAR AND THEY CAN'T PUT IT INTO DRIVE OR PARK. THIS NEEDS TO BE LOOKED INTO BECAUSE PEOPLE CANNOT AFFORD TO KEEP PAYING TO HAVE THE ISSUE 'FIXED' WHEN IT ISN'T REALLY GETTING FIXED AND NOBODY KNOWS WHY.

ON NUMEROUS OCCASIONS, MY 2016 JEEP CHEROKEE SHUT DOWN MID TURN OR WHILE DRIVING. ON MANY TURNS, IT DIES AS I COMPLETE THE TURN. I AM WRITING THIS COMPLAINT BECAUSE ON MY WAY TO WORK, MY JEEP'S ENGINE SHUT OFF IN THE MIDDLE OF THE TURN ON A CITY STREET IN MORNING TRAFFIC. THIS HAS HAPPENED BEFORE. MY JEEP DEALER SAID HE HAS SEEN THIS HAPPEN TO "10-11 CHRYSLER/JEEP/DODGE/RAM VEHICLES". HIS SUGGESTIONS WAS "TO GET AN OIL CHANGE" AND IT WILL FIX IT. I WENT TO GET AN OIL CHANGE MY CAR ENGINE SHUT OFF IN THE MIDDLE OF THE BUSIEST STREET IN THE CITY DURING LUNCH TRAFFIC. THIS HAS HAPPENED 5-7 TIMES THIS YEAR. I CANNOT BELIEVE THIS HAS NOT BEEN ADDRESSED. THIS IS LIFE THREATENING. I IMAGINE THIS IS HAPPENING ON THE HIGHWAY AND FREE WAY WITH OTHER CUSTOMERS. CARS WERE SWERVING TO AVOID A COLLISION WITH MY CAR. IF YOU WERE TO RESEARCH THIS ISSUE ON GOOGLE, IT'S THE FIRST RESULT. THE ENGINE LITERALLY STOPS IN THE MIDDLE OF OPERATION. HOW ELSE DOES THIS NEED TO BE PHRASED TO GET JEEP'S ATTENTION?

AS I WAS DRIVING ON THE HIGHWAY OUT OF NO WHERE MY JEEP BEGUN TO STALL AND ALL THE LIGHTS SHUT OFF AND LOST POWER, I ALMOST WAS INVOLVED IN AN ACCIDENT DUE TO LOSS OF CONTROL OF THE VEHICLE THIS IS THE 3 TIME IT HAPPENS IN 2 DAYS IT RUNS FINE AND OUT OF NO WHERE THIS PROBLEM HAPPENS. I CHECKED WITH THE CODE READER AND ALOT IF CODES WITH THE LETTER U POPPED UP STEERING WHEEL SENSOR AND OTHER THINGS I'VE NEVER HEARD OFG I WAITED FOR THE VEHICLE TO GET COLD CHECKED THE HARNESS AND PUT A NEW BATTERY. BROUGHT IT TO HAVE THE ALTERNATOR CHECKED AT ADVANCED AUTO AND THE ALTERNATOR IS FINE. LEAVING ADVANCED AUTO IT HAPPENED AGAIN AND I HAD TO CALL ROAD SIDE ASSISTANCE TO TOW THE JEEP HOME. THIS MORNING IT STARTED RUNNING FINE ON OUR WAY TO THE STORE A MILE AWAY SAMETHING. WHAT'S GOING ON? I RESEARCH AND THERES HUNDREDS OF PEOPLE WITH THE SAME ISSUE YET NO RESULTS OR CLARIFICATION.

VEHICLE WOULD JERK OR STALL WHEN DRIVING FROM A STOP IN THE CITY OR EVEN DRIVING ON A HIGHWAY. PROBLEMS OCCURRED SINCE VEHICLE WAS BOUGHT AND HAS PROGRESSLY GOTTEN WORSE TO THE POINT THAT IT IS VERY NOTICEABLE. ENGINE LIGHT WOULD COME ON NOW WITH A SERVICE TRANSMISSION MESSAGE. TRANSMISSION DOES NOT HAVE A DIPSTICK TO CHECK FLUID LEVELS. OWNER'S MANUEL STATES TRANSMISSION FLUID DOES NOT NEED TO BE CHECKED AND TRANSMISSION IS ENCLOSED. OWNER'S MANUEL STATES TRANSMISSION DOES NOT NEED TO BE SERVICED FOR THE LIFE OF THE VEHICLE WHICH I AM ASSUMING MIGHT BE A FALSE STATEMENT. PROBLEM CAUSING TRANSMISSION PROBLEM IS UNKNOWN. VEHICLE'S TRANSMISSION HAS NOT BEEN SERVICE BECAUSE OWNER'S MANUEL STATES IT DOES NOT NEED TO. PROBLEM WOULD RESOLVED BY TURNING ENGINE OFF AND THEN BACK ON. SOMETIMES TRANSMISSION BEING STUCK IN A GEAR WILL BE RESOLVED ON ITS OWN IF GAS PEDAL IS KEPT IN THE DOWN POSITION.

WHILE DRIVING THE SERVICE SHIFTER LIGHT COMES ON, BLOCKING THE SPEEDOMETER. ALL THE LIGHTS FOR THE DIFFERENT GEARS LIGHT. IT WILL RESET AFTER THE CAR IS RESTARTING, BUT WILL COME BACK ON AFTER CITY DRIVING FOR ABOUT 200 MILES OR AFTER DRIVING ON ROUGHER CITY ROADS.

ENGINE BURNS TO MUCH OIL. OIL LIGHT DOES NOT COME ON UNTIL ALMOST COMPLETELY OUT OF OIL. CAR STOPS SUDDENLY AND WILL NOT ACCELERATE. AN ERROR MESSAGE WILL POP UP TELLING YOU TO PUT YOUR CAR IN PARK AND YOU'LL HAVE TO TRY TO START IT A COUPLE TIMES AND IT WILL TURN OVER BEFORE START.

SERVICE SHIFTER APPEARED AND I RESET BY PULLING OVER SHUTTING OFF VEHICLE, OPENING DOOR AND RE-INSERT KEY AND START. WAS HAPPENING ONCE A MONTH, NOW HAPPENS EVERY TIME I DRIVE. CAN'T VIEW ANY VEHICLE INFORMATION AS IT FREEZES THE SCREEN. HAPPENS REGARDLESS OF WHERE I AM DRIVING. WILL EVEN HAPPEN ON A REMOTE START SITTING IDLE.

WHILE DRIVING A SERVICE 4WHEEL DRIVE LIGHT CAME ON. AFTER INVESTIGATION THERE SEEMS TO BE A RECALL ON THE PTU'S BUT MY CAR WAS NOT LISTED. AFTER INVESTIGATION THIS SEEMS TO BE A WELL KNOW ISSUE WITH THESE PTU'S FAILING. I BROUGHT THE CAR TO THE DEALERSHIP AND THEY CAN'T EVEN LOCATE ONE OR GET AN ETA FOR THESE UNITS BECAUSE THEY ARE IN SO MUCH DEMAND. NO MATTER WHAT DEALER I CALL THEY ARE ALREADY WELL AWARE OF THE ISSUE AS SOON AS I SAY PTU WHICH PROVES THIS IS A WELL KNOWN ISSUE.

MY 2016 JEEP CHEROKEE SPORT SHIFTER STOPPED WORKING AS I WAS GOING DOWN THE ROAD. IT HAS A SERVICE SHIFTER LIGHT ON AS IT SEEMS TO BE A PROBLEM WITH A LOT OF THE SAME VEHICLES. I CAN'T AFFORD TO GET THIS FIXED AND I JUST GOT IT. IT LOCKED UP ON ME IN THE MIDDLE OF THE ROAD AND WOULD NOT SHIFT IN TO NEUTRAL OR IN GEAR SO I COULD GET IT OUT THE ROAD. AFTER SEVERAL MINUTES I FINALLY GOT IT TO RELEASE INTO NEUTRAL AND IT ROLLED BACK OFF THE ROAD. NOW IT SAYS SERVICE E BRAKE. THIS CAR NEEDS TO BE FIXED BECAUSE THIS IS WAY BEYOND YOUR TYPICAL CAR ISSUE THAT CAN BE FIXED FOR A FEW BUCKS. UNSAFE FOR MY KIDS.

MY VEHICLE IS AT 86,500 MILES AND THE SERVICE SHIFTER MESSAGE HAS COME UP ON MY DASHBOARD MORE THAN ONCE NOW AND FROM WHAT I CAN FIND, THERE IS NO SOLID OR PERMANENT FIX FOR IT AT THIS TIME. I WOULD LIKE THE BE ABLE TO FIX MY CAR AND NOT HAVE TO WORRY ABOUT THIS ISSUE AGAIN.

I RECEIVED A NOTIFICATION THAT SAYS "SERVICE SHIFTER" AND ALL OF THE LIGHTS ON THE TRANSMISSION PANEL WERE LIT UP.

IN FRONT END ACCIDENT HITTING A TREE AND AIRBAGS DIDN'T GO OFF.

ALMOST HAD A REAR END COLLISION, TRANSMISSION STOPPED FUNCTIONING AND LOSS ALL POWER AT HIGHWAY SPEED, VEHICLE BEHIND ME SKIDDED BEFORE COMING INCHES TO HITTING ME. SERVICE TRANSMISSION LIGHT CAME ON AND WHILE GIVING GAS, VEHICLE WOULD NOT GO. VEHICLE HAS 34000 MILES AND CAN'T GO ON FREEWAY.

THE BEZEL AROUND THE SHIFTER (THE PART WITH THE LIGHTS SPECIFICALLY) STARTED SHORTING AND GIVING AN ERROR TO SERVICE THE SHIFTER. SOMETIMES IT WILL GO AWAY IF THE CAR IS TURNED OFF AND BACK ON AGAIN. THERE ARE ALSO TIMES WHERE, WHEN SHIFTING, THE CAR REFUSES TO SHIFT INTO ANY GEAR AND STAYS IN PARK. MY FEAR IS THAT ONE DAY IT WILL BE SHIFTED INTO REVERSE, I WILL REVERSE AND THEN NO LONGER BE ABLE TO SHIFT INTO ANY OTHER GEAR, THUS STRANDING ME IN REVERSE.

SERVICE TRANSMISSION ERROR ALERTING AFTER CAR REACHES 50MPH. CAR LOSES ABILITY TO CHANGE GEARS AND DROPS DRASTICALLY IN SPEED. EXTREMELY DANGEROUS IN TRAFFIC. AFTER RESET WHICH ONLY LASTS A SHORT TIME AND ERROR CONTINUES. WHEN CAR IS PUT IN PARK TEMPORARILY RESETS BUT THEN ERRORS AGAIN OVER AND OVER WHEN SPEEDS INCREASE. RED SERVICE ENGINE LIGHT STAYS ON REGARDLESS OF ANY RESET.

AFTER ABOUT A YEAR OF OWNING THE CAR THE ERROR MESSAGE "SERVICE SHIFTER" CAME ON. THE MESSAGE COMES AND GOES WITHOUT WARNING USUALLY AFTER DRIVING THE CAR OVER AN EXTENDED TIME PERIOD. WHEN THIS HAPPENS IT LOCKS YOU OUT OF THE DIGITAL SPEEDOMETER AND YOU HAVE TO RESET IT BY HOLDING A FEW BUTTONS AND IT WILL COME BACK ON.

CAR IS AT 52,000 MILES AND THE TRANSMISSION STOPPED WORKING. DRIVING DOWN THE HIGHWAY THE SERVICE TRANSMISSION LIGHT WENT ON, AS SOON AS I PULLED OFF THE HIGHWAY MY CAR WOULD NO LONGER ACCELERATE.

MY 2016 JEEP SERVICE TRANSMISSION LIGHT APPEARED THEN THE NEXT THING I HAD NO ACCELERATION ON THE EXPRESSWAY. SEEMS LIKE THERE WAS NO POWER ON THE GAS PETAL AND THE CAR WAS JUST NOT GOING. I WAS IN THE MIDDLE OF RUSH HOUR AND COULD NOT GET OFF THE EXPRESSWAY. AFTER A COUPLE OF MINUTES OF ME PRESSING DOWN ON THE GAS PETAL IT FINALLY WORKED. I IMMEDIATELY GOT OFF THE EXPRESSWAY. ON THE WAY HOME EVERY TIME I WOULD STOP THE SAME THING WOULD OCCUR, BUT THIS TIME I WOULD TURN OFF AND ON THE VEHICLE AND IT SEEMED TO RESET AND WORK AGAIN. I HAVE TAKEN THE VEHICLE TO THE SHOP WERE THEY SAID IT WAS TCM WHICH THEY UPDATED/RESET, BUT THEY ALSO TOLD ME THIS WOULD HAVE TO BE DONE EVERY COUPLE OF YEARS BECAUSE CHYSLER DOES UPDATES AND UNFORTUNATELY WE HAVE TO PAY THE DEALERSHIP TO HAVE THIS UPDATED FOR US OR WE WILL HAVE ISSUES. WELL I HAD EVERYTHING UPDATED THEN AFTER A COUPLE OF HOURS WITH MY VEHICLE ONCE AGAIN THE "SERVICE TRANSMISSION" LIGHT REAPPEARED. NOW THEY ARE SAYING IT IS THE TCM THAT NEEDS TO REPLACED. THE VEHICLE HAS ONLY 58,470 MILES, THIS IS RIDICULOUS THAT WE HAVE TO PAY FOR THESE UPDATES AND THAT THE VIN NUMBER IS NOT ON THE LIST TO HAVE THESE ISSUES FIXED BY CHYSLER. I HAVE READ UP ON THIS AND I AM NOT THE ONLY ONE THIS HAS HAPPENED TO. IF I WOULD HAVE KNOWN HOW MUCH TROUBLE I WOULD HAVE WITH A JEEP/CHYSLER PRODUCT, I WOULD NEVER HAVE BOUGHT IT.

4WD SYSTEM FRAILER

CAR HAS HAD REPETITIVE ISSUES LOSING POWER DIRECTLY AFTER A SHARP RIGHT HAND TURN. COMPLETELY LOSES POWER FOR A FEW SECONDS BUT LONG ENOUGH TO POTENTIALLY BE REAR ENDED. I HAVE HAD IT IN THE SHOP 3 TIMES AND THEY CANNOT CORRECT THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE FOR THE LAST 30,000 MILES AND SEEMS NO HELP IS COMPING FROM THE DEALERSHIP OR MANUFACTURER. I WAS ORIGINALLY TOLD THAT IT WAS A LOW OIL ISSUE ALTHOUGH THE OIL WAS NOT LOW. THIS IS THE V6 VERSION AND DOES NOT CONSUME OIL LIKE THE 4 CYLINDER. VEHICLE HAS BEEN REFLASHED TWICE AND DEALERSHIP IS UNWILLING TO FIND SOURCE AND FIX. I HAVE ONE PARTICULAR TURN ON TO A INTERSTATE HIGHWAY I MAKE EVERY DAY AND THE VEHICLE CONSISTENTLY STALLS ON THAT TURN. IT IS A POTENTIAL FOR A SERIOUS ACCIDENT AND SHOULD BE ADDRESSED BY THE MANUFACTURER. THERE IS HUNDREDS OF COMPLAINTS ONLINE WITH THE SAME ISSUE AND YET NO RECALL OR EVEN A SERVICE BULLETIN. PLEASE PLEASE PLEASE INTERVENE BEFORE SOMEONE IS INJURED.

AIR BAG SERVICE LIGHT IS ON. ALSO, THE SEATBELT LIGHT IS ON STATING DRIVER DOES NOT HAVE SEATBELT EVEN WHEN PLUGGED IN. VEHICLE WAS ON THE HIGHWAY WHEN THIS OCCURRED.

SERVICE SHIFTER LIGHT COMES ON AND VEHICLE WILL EVENTUALLY NOT SHIFT INTO THE NEXT GEAR. HAVE SERVICED BEFORE AND IT COMES ON AGAIN.

SERVICE SHIFTER

SERVICE SHIFTER. ALL LIGHTS COME ON. HAVE TO PULL OVER AND TURN CAR OFF SO CAR DOESN'T LOCK UP

WHEN THE VEHICLE IS MOVED FROM PARK TO ANY OTHER GEAR, ALL GEAR INDICATOR LIGHTS, LIGHT UP AS WELL AS A MESSAGE DISPLAYING "SERVICE TRANSMISSION SHIFTER". THIS SEEMS TO BE A VERY COMMON ISSUE THAT NOBODY CAN SEEM TO GET A STRAIGHT ANSWER AS TO HOW TO CORRECT THE ISSUE.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING ON A DIRT ROAD SHE ACTIVATED THE FOUR-WHEEL DRIVE FUNCTION. WHILE DRIVING DOWNHILL, THE VEHICLE UNINTENTIONALLY SHIFTED OUT OF FOUR-WHEEL DRIVE WITH THE FAILURE LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO MTN. VIEW CHRYSLER DODGE JEEP RAM (6276 ALABAMA HWY, RINGGOLD, GA 30736, (706) 935-2328) TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED OF INTERNAL GEAR DAMAGE IN THE POWER TRANSFER UNIT. THE CONTACT WAS INFORMED THAT THE PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,203.*DT*JB

SERVICE SHIFTER ISSUE, REPLACED THE SHIFTER 3 TIMES AND PROBLEM KEEPS COMING BACK MONTHS LATER

2016 JEEP CHEROKEE. WHEN STARTING TO ACCELERATE FROM A STOP, CAR STARTS TO MOVE THEN HESITATES AS IF SHIFTING TO A HIGHER GEAR, WAY TO EARLY. RPMS GO UP THEN TRANSMISSION SHIFTS BACK DOWN TO CORRECT GEAR, CAUSING JERKING REACTION AND THEN RUNS NORMALLY. THE ONLY GOOD THING IS THAT THIS PROBLEM COMES AND GOES. PROBLEMS STARTED AROUND 2018 WITH AROUND 15000 MILES.

SERVICE SHIFTER LIGHT CAME ON WITH ALL THE GEAR LIGHTS LIT UP TOO. VEHICLE WAS PARKED WHEN LIGHTS FIRST CAME ON. TOOK IT TO THE DEALERSHIP AND THE SERVICE DEPT. SAID THAT THE SHIFTER BOX AND WIRES NEED REPLACED. SERVICE DEPT. SAYS CHEROKEE ARE KNOWN FOR THIS. VEHICLE ONLY HAS 49700 MILES.

I HAVE OWNED MY 2016 CHEROKKE SINCE JAN 2020 IN APRIL IT BEGAN TO RUN FUNNY THATS WHEN I DISCOVERED THE VEHICLE SUFFERING FROM EXCESSIVE OIL CONSUMPTION. I HAVE BEEN TO MULTIPLE DEALERSHIPS DOING OIL CONSUMPTION TEST JUST TO BE TOLD I WENT OVER THE MILEAGE A NEW TEST HAS TO BE STARTED. NOW HERE I AM WITH THE SAME ISSUE JUST THE RUN AROUND. I ALSO HAVE A TRANS THAT CLUNKS AND BANGS INTO GEAR. SOMETIMES IT WILL HANG BEFORE SHIFTING OR GEAR HUNT AND TRY TO SHIFT INTO TWO GEARS AT ONCE. I TOLD THE DEALER THIS TO BE TOLD THAT WAS NORMAL OR THAT MY BRAKES WERE THE PROBLEM. IT STILL HASNT BEEN RESOLVED IM STUCK PAYING ON THIS JUNK I OWE MORE THAN ITS WORTH SO I CANT GET RID OF IT. I JUST WANT JEEP TO TAKE ACCOUNTABLITY AND FIX IT OR REPLACE IT. ALL OF THESE ISSUES HAPPEND IN CITY DRIVING ON BUSY ROADS AND INTERSTATES AS WELL AS COUNTRY AREAS WITH TRAFFIC.

THE INDICATOR LIGHT CAME ON THAT READ 'SERVICE SHIFTER'. THEN THE P R N D LIT UP AT THE SAME TIME IN RED.

THE SERVICE TRANSMISSION LIGHT AND CHECK ENGINE LIGHT KEEPS COMMING ON HAD IT IN THE SHOP TWICE AND THEY CAN NOT FIND A PROBLEM. I DO NOT TRUST THE CAR TO TAKE A TRIP IN AND THAT IS WHY I BOUGHT IT. IT STARTED WHEN I FIRST BOUGHT IT AND IT STILL IS DOING IT

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR A WHILE. THE CONTACT STATED WHILE ATTEMPTING TO RESUME DRIVING, THE VEHICLE HESITATED. THE CONTACT STATED SHE DROVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

I WAS DRIVING ON THE FREEWAY WITH A FRIEND, HAD MY CRUISE CONTROL SET AND THE CAR STARTED SPEEDING UP, I PRESSED THE BRAKE PEDAL TO DISENGAGE AND IT DIDNT SO I PRESSED CANCEL ON THE STEERING WHEEL IT JUST KEEP GOING, I KEEP TAPPING THE BREAK PEDAL, FINALLY IT JUST WENT OFF,I ASKED MY GIRLFRIEND IF SHE FELT THAT, SHE SAID YES I THOUGHT YOU WERE DOING IT, I WONDERED WHAT YOU WERE DOING..I HAD A RECALL ON MY CAR EARILER FOR THE CRUISE CONTROL AND TOOK IT IN BUT IF THIS IS THE SAME ISSUE IT WASNT FIXED PROPERLY. I CALLED JEEP AND THEY SAID SINCE THERE ARE NO RECALLS ON MY VEHICLE ID HAVE TO PAY FOR THE REPAIR..I BELIEVE THIS IS THE SAME ISSUE.. THERE ARE ONLY 21683 MILES ON MY CAR..

SERVICE SHIFTER ISSUES, THIS IS MY FOURTH TIME NEEDING TO REPAIR/REPLACE THE BEZEL AND HARNESS.. DASH SAYS SERVICE SHIFTER AND ALL LIGHTS FROM PARK, DRIVE, REVERSE ETC LIGHT UP RED WHILE DRIVING AT WHICH TIME MUST PULL VEHICLE OVER AND RESTART TO RESET IT UNTIL REPAIRED. THIS HAS HAPPENED TO ME 4 TIMES NOW BEGINNING IN 2016, 2017, 2019, AND AGAIN NOW IN 2020. I SEE A LOT OF COMPLAINTS ON LINE WITH THIS ISSUE AND WOULD LIKE TO SUGGEST PERHAPS PUTTING OUT A RECALL ON THIS ISSUE.

IT FIRST STARTED WITH 911 VEHICLE PHONE "VEHICLE PHONE REQUIRES SERVICE" PLEASE CONTACT DEALER. THEN AFTER A FEW MONTHS THE DISPLAY WILL TAKE A WHILE TO TURN ON, AT ONE POINT DURING THAT TIME I WENT TO TURN ON MY CAR AND IT WOULDN'T START, IT SAID "KEY FOB NOT FOUND" WHEN KEY WAS WITH ME. IT DID FINALLY TURN ON AFTER I REMOVED THE KEY FROM FOB. I IMMEDIATELY TOOK IT TO THE DEALER AND THEY DID SOME UPDATES ON IT, COUPLE HUNDRED DOLLARS LATER. WAS WORKING FINE AFTER THAT, BUT TWO DAYS LATER I GOT THE INITIAL MESSAGE FROM ABOVE AND MY GPS WAS NOT WORKING. I TOOK IT BACK TO THE DEALER AND THEY SAID THEY WILL DO UPDATES AGAIN. DEALER CAME BACK AND SAID DURING THE UPDATES THE RADIO WENT (STOP WORKING)AND THEY HAD TO REPLACE THE RADIO. THEY ORDERED ONE, I TOOK IT IN FOR REPLACEMENT AND IT'S BEEN IN THE SHOP FOR 3 DAYS, THEY DON'T KNOW WHAT IS WRONG WITH IT. THEY SAID THEY ARE WAITING ON FACTORY TO ADVISE THEM.

TRANSMISSION POPS OUT OF GEAR WHILE DRIVING ON HIGHWAY , VEHICLE COMES TO A STOP AND ROLLS BACK AND WHEN PUT IN GEAR IT TAKES MORE THAN 10 SECONDS TO ENGAGE AFTER GAS IS APPLIED.VEHICLE ALSO STALLS OUT WHEN YOU COME TO A STOP, ONCE IT STALLS OUT YOU HAVE TO PUT VEHICLE IN PARK AND TURN IGNITION OFF AND TRY TO TURN IT ON AGAIN ALMOST GOT HIT FROM BEHIND COUPLE TIMES.ENGINE HAS EXTERNAL HEAD GASKET LEAKS VEHICLE HAD LESS THAN 20K ONCE TRANSMISSION START ACTING UP AND LEAKING COOLANT FROM ENGINE BETWEEN CYLINDER HEAD AND BLOCK ALL AROUND ENGINE.THERE HAS BEEN A LEAK FROM THE CABIN OR DOORS FROM DAY ONE WHEN CAR WAS NEW ONCE YOU GET TO 45+MPH AND BRAKES ALSO CHATTER I HAD THE BRAKES REPLACED 3 TIMES LESS THAN 30,000 MIES ON THE CAR THE CHATTERING KEEPS COMING BACK.VEHICLE STALLS AND TRANSMISSION POPS OUT OG GEAR ON THE HIGHWAY.IT THROUGHS A TRANSMISSION FAULT CODE AND TURNS CHECK ENGINE LIGHT ON FAULT CODE P0887-00 TCM CIRCUIT FALT IM SCARED TO DRIVE HE VEHICLE AND JEEP WONT DO ANYTHING. IM SCARE FOR MY LIFE TO DRIVE THE VEHICLE ITS DANGEROUS PLEASE HELP

FUEL PUMP FAILURE CAUSING EMMISION PURGE TANK TO FILL WITH FUEL CAUSING $1700 REPAIR BILL. TRANSMISSION SHIFTS WITH SUDDEN JERK UNEXPECTEDLY ALMOST CAUSING WHIP LASH.

SERVICE SHIFTER LIGHT COMES ON INSTRUMENT PANEL AS WELL AS ALL THE LIGHTS ON SHIFTER ITSELF. THIS HAS HAPPENED WHILE DRIVING ON I 69, PLACING IT IN PARK, AND ALSO WHEN STARTING THE VEHICLE. THE PICTURES INCLUDED ARE DATED 6/13/2020 BUT THIS HAS HAPPENED NUMEROUS TIMES SINCE AND THAT WASN'T THE FIRST TIME IT HAPPENED. DID REPORT TO WATERMARK TOYOTA IN MADISONVILLE,KY WHEN WE GOT THE OIL CHANGED ON 9/4/2020 AND THEY SAID COULDN'T IT TO SHOW A CODE. WE WILL NEED TO BRING IN WHEN IT IS SHOWING "SERVICE SHIFTER"

SERVICE SHIFTER LIGHT CAME ON. I HAD IT FIXED BEFORE. LIGHT CAME BACK ON WITHIN 3 MONTHS AFTER GETTING IT FIXED. I SAW A POST ON FACEBOOK ABOUT A LADY THAT HAD IT HAPPEN TO HER 2017 CHEROKEE. SHE STATED THAT THE LIGHT CAME ON RANDOMLY WHILE SHE WAS DRIVING AND THAT HER WHEEL LOCKED IN PLACE AND THE CAR SPED UP AND SHE CRASHED. CHRYSLER IS INVESTIGATING THE ISSUE. THE SAME ISSUE HAPPENS TO ME WHILE DRIVING. THE LIGHT COMES ON RANDOMLY.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SHE RESTARTED THE VEHICLE AND DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO SMOKY MOUNTAIN CHRYSLER DODGE JEEP RAM LOCATED AT 556 HIGHLANDS RD, FRANKLIN, NC 28734, (828) 369-5003, WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE MODULE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT, CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

SERVICE SHIFTER LIGHTS COME ON BUT ONCE YOU SHUT THE VEHICLE OFF THE NEXT TIME YOU START THE CAR IT'S OF IT COMES ON AND COMES OFF. ALL LIGHTS ON THE SHIFTER LIGHT IN RED AND STAY ON. VEHICLE WAS IN DRIVE AND I WAS DRIVING IN THE CITY.

LIGHTS ON DASH TURNED RED AND SAYS SERVICE SHIFTER. THIS HAPPENED ABOUT 6-8 MONTHS AGO AND NOW AGAIN TODAY

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 70-80 MPH, THE VEHICLE WAS VIBRATING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH POINTE CHRYSLER JEEP DODGE RAM (5210 S IH 35 FRONTAGE RD, AUSTIN, TX 78745 (512)774-6306) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE OUTPUT SHAFT AND PVT NEEDED TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING. THE VEHICLE HESITATED TO START FOR A FEW MOMENTS THEN RESUMED NORMAL OPERATION. BAYIRD DODGE CHRYSLER JEEP RAM OF WEST MEMPHIS (1901 E. SERVICE RD, WEST MEMPHIS, AR 72301, (870) 394-9608) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT LINKED NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THE LEATHER ON THE DASHBOARD STARTED TO LOOSEN ON THE PASSENGER'S SIDE AND CONTINUED TO THE DRIVER'S SIDE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 10,000.

NUMEROUS TIMES WHILE IN MOTION DRIVING ON A CITY STREET AND FREEWAY, "SERVICE TRANSMISSION" APPEARS ON DASHBOARD FOLLOWED BY THE CHECK ENGINE LIGHT COMING ON. VEHICLE BEGINS TO LOSE POWER, LOSS OF DRIVE. PRESSING DOWN ON THE GAS PEDAL DOESN'T WORK. VEHICLE WILL NOT ACCELERATE. HAVE HAD TO PULL OVER AND PLACE VEHICLE IN PARK OR TURN THE ENGINE OFF. VEHICLE WILL THEN HAVE POWER AGAIN. ALSO HAVE HAD VEHICLE ATTEMPT TO SHIFT WHILE IN MOTION DRIVING SLOWLY THROUGH A PARKING LOT. WARNING CAME UP ON DASHBOARD STATING YOU HAVE TO BE IN PARK BEFORE SHIFTING. CHECK ENGINE LIGHT CAME ON AND VEHICLE LOST POWER, LOSS OF DRIVE. HAD TO PARK AND TURN THE ENGINE OFF. THERE WAS A RECALL FOR 2014-2017 JEEP CHEROKEES FOR PTU, JULY 2020, NHTSA CAMPAIGN: 20V343000, BUT MY VIN WAS NOT INCLUDED IN THIS RECALL. I WAS ADVISED BY FCA TO TAKE THE VEHICLE TO MY DEALERSHIP AND HAVE THEM DIAGNOSE ISSUE, BUT WOULD HAVE TO PAY OUT OF POCKET. I DON'T FEEL THAT IS REASONABLE SINCE MY VEHICLE IS PERFORMING THE WAY THE RECALL SUMMARY DESCRIBES. I AM NO LONGER UNDER WARRANTY AND NOT COVERED UNDER AN EXTENDED WARRANTY. THIS ISSUE HAS BEEN ONGOING ALL YEAR STARTING JAN 2020 UP UNTIL NOW, SEPT 2020.

WHILE DRIVING DOWN THE HIGHWAY AT 65 MILES PER HOUR, MY VEHICLE DINGED AND THE SPEEDOMETER DISPLAY SHOWED SERVICE SHIFTER. I LOOK AT THE GEAR SHIFT, WHICH WAS STILL IN DRIVE, AND ALL THE LIGHTS WERE ON. THIS HAS HAPPENED REPEATEDLY OVER THE PAST YEAR OR SO AT RANDOM TIMES: ON THE HIGHWAY WHILE DRIVING, WHILE AT STOP SIGNS, WHEN STARTING THE CAR FOR THE FIRST TIME OF THE DAY. SOMETIMES I WILL GO WEEKS WITHOUT A PROBLEM, OTHER TIMES I WILL GO MINUTES. THE CURRENT WORK AROUND IS TO SHUT THE CAR OFF AND TURN IT BACK ON.

THE SUNROOF WILL NOT CLOSE. WHEN THE BUTTON IS PRESSED TO AUTO-CLOSE THE SUNROOF, THE ROOF BEGINS TO CLOSE BUT STOPS 3-5 INCHES FROM FULL CLOSE AND THEN REOPENS FULLY. IT TAKES THREE ATTEMPTS TO AUTO-CLOSE BEFORE THE SYSTEM STOPS AUTO-CLOSE AND THEN YOU HAVE TO HOLD THE CLOSE BUTTON FOR IT TO FULLY CLOSE. I'VE HAD THIS REPAIRED ONCE DURING WARRANTY BUT IT IS HAPPENING AGAIN.

WE'RE GETTING THE 'SERVICE 4WD' WARNING AGAIN. THIS ISN'T THE FIRST TIME IT HAPPENED.

THE TRANSMISSION LIGHT HAS BEEN ON PRETTY MUCH SINCE I GOT THE VEHICLE. HAVE TAKEN IT IN TO ORILEYS AND WAS TOLD CODES WERE EITHER TRANSMISSION OR FIRING. I WAS TOLD TO CHANGE THE COIL PACKS. THIS SEEMED TO FIX THE ISSUE OF IT BOGGING DOWN WHILE DRIVING. LIKE IT WOULDN'T SHIFT. IF U PUT IT IN MANUAL IT WOULD WORK. COIL PACKS FIXED ALL THAT. NOW MY WIFE DRIVES VEHICLE IN DETROIT TRAFFIC AND THE VEHICLE JUST SLIPS OUT OF GEAR WHILE DRIVING. HAS BEEN VERY DANGEROUS WHILE IN FLOW OF HIGH SPEED TRAFFIC. VEHICLE LIKE WANTING TO STOP IMMEDIATELY AND ALMOST GET REAR ENDED.

I HAVE 43,000 ON MY 2016..WAS DRIVING HOME ON THE FREEWAY AND MY SERVICE TRANSMISSION WARNING CAME ON AND NOW SERVICE ENGINE LIGHT IS ON....SOUNDS LIKE A COMMON PROBLEM

SERVICE SHIFTER LIGHT CAME ON AT AROUND 29K MILES OR SO. HAD IT SERVICED AT A JEEP DEALER WITH MY MAXCARE WARRANTY AND I'M NOW AT 33K MILES AND THE SERVICE SHIFTER CAME BACK ON. I'VE READ ON FORUMS THAT MANY PEOPLE HAVE HAD THIS ISSUE. I'M PAYING A LOT OF MONEY FOR THIS CAR AND IT'S RIDICULOUS TO HAVE TO DEAL WITH THIS ISSUE AFTER GETTING IT FIXED. THE FIRST TIME THE LIGHT CAME ON IT WASN'T READING THAT IT WAS IN PARK. NOW IT COMES ON WHENEVER I'M DRIVING. I'VE READ THAT THIS ISSUE HAS CAUSED SOME PEOPLE TO HAVE TO REPLACE A TRANSMISSION.

WAS TURNING LEFT AND VEHICLE SHUT OFF MIDTURN WAS NEARLY REAR ENDED TOOK JEEP IN SHOP DIDN'T FIX WAS STILL UNDER WARRANTY ALSO WAS DRIVING WHEN ALL JEEP INSTRUMENT WARNING LIGHTS CAME ON AND LOST ALL POWER COASTED TO A STOP RESTARTED, SHIFTING BECAME SLUGGISH MOTOR STARTED KNOCKING TOOK TO SHOP TO GET FIX SPEND OVER 2000 BUCKS TO GET FIX NOW THEY WANT 7000 BUCKS FOR ENGINE

WHEN TURNING, LEFT OR RIGHT MY 2016 JEEP CHEROKEE STALLED. IT EMITTED A DING SOUND AND FLASHED THE MESSAGE 'SHIFT GEAR TO PARK FIRST'. THE BATTERY LIGHT AND CHECK ENGINE LIGHT ILLUMINATED AND THE ENGINE SHUT ITSELF OFF. I LOST POWER STEERING AND ACCELERATION. IT HAS HAPPENED 7 TIMES SINCE DECEMBER 2019, SOMETIMES MULTIPLE TIMES A DAY. I SUSPECT THE OIL LEVEL BEING LOW IS THE CAUSE. BUT I HAVE NO INDICATION THAT THE OIL LEVEL GETS LOW.

SERVICE SHIFTER LIGHT APPEARS ON MY DASHBOARD INTERMITTENTLY. THIS USUALLY OCCURS WHEN I'M EITHER PARKING MY VEHICLE OR WHEN IT IS IN PARK. IF I SHUT THE VEHICLE OFF AND RESTART IT GOES OUT FOR THE TIME BEING. I DON'T KNOW IF THE FREQUENCY WILL INCREASE ON HOW MUCH THIS LIGHT WILL CONTINUE TO COME ON.

CONSOLE SUDDENLY DISPLAYED 'SERVICE SHIFTER' MESSAGE WHILE DRIVING 60 MPH ON HIGHWAY. IT WAS DRY OUT. ALSO ALL SHIFTER LIGHTS PRND LIGHTS ON SOLID. I'M AT APPROX 70,000 K. AFRAID TO STOP IN RIGHT ON EMPTY HIGHWAY LATE AT NIGHT, I DTOVE TO NEAREST SERVICE BEFORE SHUTTING OFF ENGINE. RESTARTING CLEARED ERROR. AS I WAS ON A LONG ROAD TRIP, CONTINUED ON. THIS ERROR OCCURRED FOR SECOND TIME, APPROX 2000K LATER. RESTARTING AGAIN CLEARED. I HAVE NOT DRIVEN SINCE. SAW ONLINE HUNDREDS WITH SAME ISSUE AND NO CLEAR FIX OR RECALL. JEEP NEED TO ADDRESS THIS ASAP.

I WAS DRIVING MY 2016 JEEP CHEROKEE AND THE SERVICE TRANSMISSION CAME UPON MY DASH MESSAGE CENTER AND THE ENGINE LIGHT CAME ON. MY TRUCK STARTED DRIVING BADLY, BUT I WAS ABLE TO MAKE HOME. NOW, THE ENGINE LIKE KEEP RANDOMLY COMING ON AND MY TRUCK KEEP SHUTTING OFF WHENEVER IT PLEASE!!!!!!

2016 JEEP CHEROKEE ON THE HIGHWAY RANDOMLY LOSE POWER AND WOULD NEED TO PULL OVER RESTART FOR THE TRANSMISSION TO REENGAGE. THIS SEEMS TO BE RECALL, HAD THE WORK DONE IN MICHIGAN WHILE ON VACATION DUE TO THE DANGERS OF DRIVING IT BACK HOME TO TN. DEALER DID NOT MENTION IT COULD BE A RECALL AND HAD ME PAY FULL AMOUNT.

WHILE DRIVING, MY JEEP WILL COME UP WITH A 'SERVICE SHIFTER' WARNING AND ALL THE LIGHTS ON THE SHIFTER WILL COME ON. THIS HAPPENS AT LEAST ONCE A WEEK.

I BOUGHT MY CAR BRAND NEW IN 2016. AT 33,000 MILES THE ENGINE FAILED RESULTING IN THE CAR SHAKING WHEN ACCELERATING IN MOTION AND THE ENGINE LIGHT CAME ON. I BROUGHT IT IN AND WAS TOLD THE SPARK PLUGS FAILED AND THEY WERE REPLACED. AT 58,000 MILES THE SAME THING HAPPENED AGAIN. I WAS TOLD IT WAS THE SPARK PLUGS AND THESE WERE REPLACED AGAIN. AT 74,100 IT HAPPENED A THIRD TIME. I BROUGHT IT TO A DIFFERENT DEALERSHIP. AT THIS TIME, THE CAR WAS ALMOST 10,000 OUT OF WARRANTY. THE DEALERSHIP INFORMED ME THAT THERE WAS OIL LEAKING OUT OF MY ENGINE ONTO MY SPARK PLUGS CAUSING THE SPARK PLUGS TO MUD UP AND FAIL AND THAT I WOULD NEED A NEW ENGINE. AFTER SOME ARGUING BACK AND FORTH, FCA, USA AGREED TO SUPPLY A NEW ENGINE IF I PAID FOR THE LABOR, WHICH I DID.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ROUGH IDLING. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK CHRYSLER DODGE JEEP RAM (830 PLAIN ST, MARSHFIELD, MA 02050) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT CYLINDER NUMBER 3 FAILED AND THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT LOW COMPRESSION ON CYLINDER NUMBER 3 SHOWED INTERNAL FAILURE WITH DTC NUMBER: P0303 (CYLINDER #3 MISFIRE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

WHILE DRIVING THE VEHICLE, THE CHECK ENGINE LIGHT AND SERVICE TRANSMISSION CAME ON. IT STARTING ACTING AS THOUGH IT WAS STUCK IN A HIGHER GEAR. GOING FROM A COMPLETE STOP AND ACCELERATING, THERE WAS NO POWER. AFTER GETTING THE CODE READ, IT WAS DISPLAYING P0887 "TCM POWER RELAY CONTROL CIRCUIT HIGH." I'VE RESEARCHED THE ISSUE AND NOTICED THAT IT HAS HAPPEN ON A LOT OF THE CHRYSLER VEHICLES FROM 2014 TO 2018.

I WAS DRIVING FOR ABOUT 20 MILES. STOPPED AT A STORE FOR 5 MINUTES, TURNED THE CAR OFF . GOT BACK IN THE CAR AND THE SERVICE AIRBAG SYSTEM LIGHT CAME ON. THEN IT WENT OFF AND ON FOR THE 20 MILE RIDE HOME. THEN IT STAYED ON ALL THE TIME. CALLED THE CAR DEALER AND TOLD THEM ABOUT MY PROBLEM. SAID THAT IT WAS PROBLEM DEFECTIVE. MADE AN APPOINTMENT FOR THE JEEP. WAS TOLD THAT THE INTERMEDIATE SEAT CONNECTOR UNDER THE SEAT WAS BAD. THAT THE PINS RE MAKING A POOR CONNECTION. HAD TO BUY A NEW HARNESS.

"SERVICE SHIFTER" WARNING MESSAGE APPEARS AND ALL POSITIONS ON THE SHIFTER CONSOLE ARE LIGHTED (P, D, R, ETC.). ALMOST ALWAYS HAPPENS AT HIGHWAY SPEED. MOST OF THE TIME, BUT NOT ALWAYS, STOPPING VEHICLE AND TURNING OFF AND THEN ON AGAIN CLEARS THE MESSAGE. OCCASSIONALLY REQUIRES MULTIPLE POWER OFF/ON CYCLES TO RESTART WITHOUT THE "SERVICE SHIFTER" MESSAGE.

4 DIFFERENT TIMES AND MONTHS APART WHEN DRIVING ON THE FREEWAY, VEHICLE LOSES POWER AND THE TRANSMISSION LIGHT GOES ON. MAX SPEED AT THIS POINT IS ABOUT 20 MILES PER HOUR. EACH TIME I HAVE LIMPED THE CAR OFF THE FREEWAY AND SHUTDOWN. I WAITING A FEW MINUTES THE CAR STARTS BACK UP AND DRIVES OK BUT THE CHECK ENGINE LIGHT IS STILL ON. WHEN I GET HOME OR WORK AND THE CAR IS PARKED FOR AN HOUR OR SO THE CHECK ENGINE LIGHT CLEARS AND BECAUSE OF THIS DEALERSHIP CAN NOT CODE IT. NOT SURE IF IT IS A TRANSMISSION ISSUE OR COMPUTER ISSUE. SEEMS VERY RANDOM BUT ONLY OCCURS WHEN TRAVELING AT HIGHWAY SPEED. WITH NO PROOF AND IT BEING RANDOM DID NOT KNOW WHAT TO DO. SAW A NEWS REPORT FOR A RECALL BUT NOT MY VIN, BUT THE DESCRIPTION OF THE PROBLEM WAS VERY MUCH THE SAME. JEEP SHOULD EXPAND THE RECALL BEFORE SOMEONE GETS INJURED DURING ONE OF THESE INCIDENTS.

45695 MILES "SERVICE SHIFTER" SHOWED UP ON THE DASHBOARD.I WAS ON THE HIGHWAY AND ALL THE SHIFT LIGHTS WERE ON.

WITHOUT WARNING MY 2016 JEEP CHEROKEE WILL STALL IN THE MIDDLE OF THE ROAD. I HAVE CHECKED THE OIL AFTER THIS OCCURRED AND THERE WAS VERY LITTLE OIL LEFT. NO INDICATOR LIGHTS CAME ON AND THIS HAS NOW HAPPENED WHILE DRIVING AT ABOUT 35-45 MPH AND WHILE MAKING LEFT TURNS. THE OIL IS CONSISTENTLY CHANGED AT 5000 MILES AND THIS OCCURS AFTER ABOUT 2000 MILES

I WAS DRIVING HOME AND HAD TO COME TO A FULL STOP DUE TO A TRAFFIC LIGHT, THE ENGINE JUST SHUTS DOWN, AND THERE'S A MESSAGE TO SHIFT THE CAR TO DESIRED GEAR. THE CAR WAS ON DRIVE BUT DID NOT RESPOND. I SHIFTED GEARS FROM DRIVE TO PARK AND GOT NO RESPONSE FROM CAR. IT ALSO SEEMED TO INDICATE THE EMERGENCY BRAKE WAS ENGAGED, BUT IT WAS NOT. HAD TO TURN OFF CAR COMPLETELY (ON A THREE LANE STREET), AND TURN IT BACK ON AGAIN. I GOT THIS CAR 4 MONTHS AGO, BOUGHT IT USED WITH 36,000 MILES ON IT AND HAD NOT HAD ANY PROBLEMS. NOW I SEE THIS IS A RECURRENT PROBLEM ON MANY CHEROKEES, AND I'M SO DISAPPOINTED THAT FCA HAS NOT LOOKED INTO FIXING THIS ISSUE. I WILL HAVE TO TAKE TO A DEALER.

A PIN FELL OUT OF THE SHIFTER WHILE DRIVING ON THE HIGHWAY CAUSING IT TO MALFUNCTION

THE CHECK ENGINE LIGHT COMES ON WITH THE MESSAGE SERVICE TRANSMISSION. TOOK IT TO THE DEALER AND THEY CLEARED THE CODE THEN TEST DROVE IT BUT WAS UNABLE TO RECREATE THE CODE. THE CODE AND CHECK ENGINE LIGHT HAS COME AND GONE SEVERAL TIMES SINCE THIS INCIDENT. EVERY TIME THIS HAPPENS WE ARE DRIVING THE VEHICLE ON THE HIGHWAY AND ARE IN 7TH OR 8TH GEAR.

SERVICE SHIFTER WARNING LIGHT. COMES ON PERIODICALLY. TURNING OFF THE CAR AND RESTARTING IT DOES NOT CHANGE IT AT ALL. STARTED SHORTLY AFTER PURCHASING CAR AND HAS CONTINUED TO HAPPEN EVERY COUPLE OF MONTHS. I'VE REPLACED THE THERMOSTAT AND DONE REGULAR MAINTENANCE, NONE OF WHICH HAVE HELPED THE SITUATION. I HAVE NOT HAD THE SHIFTER SERVICE YET BECAUSE THE LIGHT EVENTUALLY GOES AWAY. HOWEVER I'M VERY WORRIED.

MY CAR STARTED UP FINE THEN I WAS LEAVING A PARKING LOT AND MY CAR LITERALLY STOPPED AND DIED . I TURNED THE KEY AND MY CAR WOULDN'T START UP . I WAITED AGAIN AND IT STILL WOULDN'T START. I THOUGHT IT WAS MY BATTERY SO I HAD SOMEONE USE JUMPER CABLES I WAITED A LITTLE BIT LONGER AND MY CAR STARTED UP . THEN THE NEXT DAY I DROVE IT TO THE DEALER SHIP THEN MY HUSBAND WAS TOLD WHEN THE OIL GETS TO LOW THE CAR AUTOMATICALLY DIES THERE ARE NO WARNING SIGNS , THERE'S NOTHING YOU CAN DO TO FIX THIS PROBLEM AND THAT IT'S VERY COMMON IN MY TYPE OF JEEP. SO I'VE BEEN CHECKING MY OIL AND EVERY 2 DAYS I HAVE TO PUT OIL IN MY CAR BECAUSE I'M SCARED THAT MY CAR WILL STOP ON A MAJOR HIGH WAY .BECAUSE THERE WAS NO WAY TO FIX THIS AND I DON'T KNOW WHERE THE OIL IS GOING IN MY CAR .

SINGLE CLICK HEARD FROM BRAKE AREA AT THE END OF BRAKING. DOESN'T HAPPEN IF YOU TURN OF STABILITY CONTROL OR PUT INTO SNOW OR SPORT MODE. DEALERSHIP CANT FIND REASON FOR LOUD CLICK. ROTORS AND PADS REPLACED, HAPPENS ABOUT 50% OF TIMES BRAKING.

"SERVICE SHIFTER" WARNING COMES UP ON THE DASH PERIODICALLY. BEEN HAPPENING OVER THE LAST YEAR. SOMETIME IT'S A FEW DAYS OR MONTHS BEFORE IT COMES BACK ON. CONTACTED LOCAL JEEP DEALERSHIP WHO SAID NOT TO BRING IT IN UNTIL THE WARNING IS CONSISTENT. ALSO, DEALERSHIP SAID THEY CAN'T CHECK THE WARNING UNLESS IT'S ACTIVE. THE WARNING GOES AWAY IF THE VEHICLE IS TURNED OFF AND BACK ON. WARNING HAS COME ON WHILE BOTH IN MOTION AND STATIONARY. SEARCHED NUMEROUS WEBSITES AND IT APPEARS ALOT OF PEOPLE ARE HAVING THIS ISSUE. WHY ISN'T THERE A RECALL ON THIS? SEEMS LIKE NO ONE REALLY KNOWS HOW TO FIX IT.

SERVICE SHIFTER LIGHT COMES ON AND MY SHIFTER WHERE THE R AND D ARE LIGHT UP RED. IT HAPPENS WHEN EVER I TURN THE CAR ON IT RANDOMLY HAPPENS THEN IF I SHUT MY CAR OF IT GOES AWAY AND COMES BACK

I TURNED ON MY VEHICLE GETTING READY FOR WORK WHEN A MESSAGE READING 'SERVICE SHIFTER' APPEARED WHILE THE LIGHTS ON THE SHIFTING SETTINGS LIT UP. I LOOKED UP THE PROBLEM ONLINE AND FOUND THAT IT'S BEEN A COMMON THING HAPPENING TO OTHER JEEP CHEROKEE OWNERS. I WAS IN MY DRIVEWAY, STATIONARY WHEN THIS HAPPENED AND NOW I CAN'T GO TO WORK UNTIL IT IS FIXED BECAUSE I'M CONCERNED THAT IF I DRIVE AROUND TOO MUCH A MORE SERIOUS ISSUE MAY OCCUR.

JEEP WILL BE IN DRIVE. I WILL BE DRIVING. IT WILL STOP AND GIVE WARNING THAT VEHICLE NEEDS TO BE PUT IN PARK BEFORE IT CAN BE PUT IN DRIVE. BUT SHIFTER HAS BEEN IN DRIVE FOR A WHILE AND I HAD BEEN DRIVING. IT WILL LOSE POWER FOR NOW REASON. LIKE IT IS DOWNSHIFTING BUT MY FOOT IS ONE THE GAS PEDDLE. HAS HAPPENED NUMEROUS TIMES BOTH ISSUES.

I WAS DRIVING HOME IN A RESIDENTIAL NEIGHBORHOOD. MY POWER STEERING UNEXPECTEDLY CUT OUT AND THE CHECK ENGINE, POWER STEERING AND TRACTION CONTROL LIGHT CAME ON SIMULTANEOUSLY. BECAUSE I COULD NOT CONTROL THE CAR WITH THE UNEXPECTED LOSS OF POWER STEERING I DROVE OFF THE ROAD UNTIL I COULD BRAKE. THE VEHICLE WAS IN MOTION AS THIS OCCURRED AND GOING FORWARD AT A LOW RATE OF SPEED. THE ERROR APPEARS TO BE AROUND THE ELECTRONIC STEERING ASSIST SYSTEM. BROUGHT TO GARAGE NEXT MORNING VIA TOW TRUCK. CAR WAS BEHAVING NORMALLY. ALL WARNING LIGHTS OFF AND STEERING FUNCTIONAL. SHOP CHECKED GROUNDS, POWER AND A WIRING HARNESS AND COULD NOT FIND THE CAUSE FOR THE STEERING TO CUT OUT LIKE IT DID AS THEY COULD NOT REPLICATE THE ISSUE. THERE WERE MULTIPLE ERROR CODES IN THE SYSTEM REGARDING LOSS OF COMMUNICATION WITH THE ELECTRONIC STEERING ASSIST MODULE. DUE TO THE RANDOM NATURE OF THIS INCIDENT AND THE INCONCLUSIVE DIAGNOSTICS I AM VERY CONCERNED THAT THIS CAN AND WILL HAPPEN AGAIN AND COULD CAUSE A MUCH MORE SEVERE ACCIDENT IF I'M GOING HIGHWAY SPEEDS WHEN THE STEERING CUTS OUT OR DRIVING IN WINTER WEATHER.

FIRST THIS JEEP USES OIL FAST. I HAVE TO PUT OIL IN THE CAR WAY BEFORE IT'S DUE TO BE CH AGED. THE CAR WILL STALL AND STOP AND HAVE NO POWER. IT HAS SHUT OFF ON ME IN THE MIDDLE OF A BUSY HWY AND WOULD NOT GO. I HAD TO CUT IT OFF AND BACK ON IT WOULD GO ABOUT 500 FEEL AND DO IT AGAIN. NOW THIS JEEP HAS LEFT ME STRANDED A FEW TIMES. IT JUST WOULD NOT CRANK. REPLACED BATTERY IN KEY FOB AND STILL NOTHING. THE CAR WILL RANDOMLY SHUT DOWN AND FLASH CODES. IT TOLD ME TO SERVICE TRANSMISSION ABOUT 54000 MILES AND WOULDN'T GO. BROUGHT IT TO A DEALERSHIP AND THEY UPDATED IT BUT THOSE PROBLEMS ONLY FIXED IT FOR A FEW MONTHS. *TR

WHILE DRIVING, SERVICE SHIFTER LIGHT CAME ON DASH DISPLAY AND ALL GEAR LIGHTS LIT UP RED. *TR

SERVICE SHIFTER LIGHT COMES ON FOR THE PAST YEAR. HAD IN 6 MONTHS AGO AND THEY TOLD ME IT JUST NEEDED A "SOFTWARE UPDATE". NOW 6 MONTHS LATER THEY SAY IT NEED A NEW SHIFTER AN WIRE HARNESS FOR $500. THIS SHOULD HAVE BEEN DONE ORIGINALLY SINCE IT'S THE SAME ISSUE AND NOW NOT UNDER WARRANTY. INTERNET HAS MANY COMPLAINTS FROM THIS KNOWN ISSUE. *TR

TRANSMISSION IS SQUEALING AS I DRIVE DOWN THE ROAD. MANY TIMES WHEN I PUT IT IN DRIVE IT DOESN'T WANT TO GO. I HAVE ALSO EXPERIENCED THIS AT TRAFFIC LIGHT STOPS. THE VEHICLE WILL BE IN DRIVE AND WHEN I PRESS ON THE GAS TO GO IT JERKS. THIS IS A SAFETY HAZZARD BECAUSE I DON'T KNOW IF THERE IS GOING TO BE A TIME WHERE IS WILL NOT RESPOND AND STRANDS ME. *TR

MY 2016 JEEP CHEROKEE LATITUDE 4 X 4 OVERHEATED BURSTING 2 COOLING HEATER HOSES, DRAINED OUT ALL THE ANTIFREEZE COOLANT. MECHANIC HOPES THAT HEAD GASKET WILL BE THE ONLY DAMAGE OTHERWISE CAN RUIN THE ENGINE AND THAT WILL CAUSE A ENGINE REPLACEMENT WHICH WILL BE A VERY HIGH COST. *TR

CAR SHUT OFF IN THE MIDDLE OF THE HIGHWAY, COULDN'T DO ANYTHING, NOT EVEN PUT IT INTO PARK. WAS GOING 70MPH. *TR

OVER THE COURSE OF A YEAR, MY BATTERY HAS DIED (OCT), MY HARSH COLD START NEEDED REPLACEMENT (NOV), MY RADIO COMPLETELY DIED AND COULD NOT BE UPDATED (DEC) AND RECENTLY WITHIN THE PAST TWO MONTHS AND BY FAR THE MOST CONCERNING IS THAT MY JEEP WILL COMPLETELY SHUT OFF WHILE SITTING AT A RED LIGHT OR STOPPING FOR ONLY A MINUTE. THIS IS NOT SUE RO LOW OIL OR ANYTHING OF MY OWN DOING. IT WILL TELL ME TO SHIFT INTO PARK AND THEN INTO GEAR. YESTERDAY WAS THE MOST CONCERNING AS IT COMPLETELY SHUT DOWN WHILE I WAS IN MOTION AND NOTHING WORKING, STEERING, LIGHTS NOTHING AT ALL ON THE VEHICLE FUNCTIONED. I WAS ABLE TO PUT IT IN PARK BUT MY KEYS WOULDN'T EVEN BE RELEASED FROM THE IGNITION. I HAD IT TOWED TO A DEALER WHO THEN STATED THEY CAN'T FIND A CODE FOR A DIAGNOSTIC, THE OIL IS PERFECTLY FINE AND THAT THEY CAN'T DO ANYTHING BC IT COULD BE ANYTHING. I HAVE NO DOUBT THIS IS ELECTRICAL IN SOME WAY AND A MANUFACTURER DEFECT OF SOME KIND AS I HAVE FOUND 100S OF OTHER COMPLAINTS OF THE SAME CAR AND SAME ENGINE TYPE. IT IS DANGEROUS THAT THE MANUFACTURER IS NOT PUTTING A RECALL ON WHATEVER IS GOING ON OR AT LEAST TRYING TO FIX THE PROBLEM. IT SEEMS ALL JEEPS ARE KNOWN FOR THEIR ELECTRICAL PROBLEMS. I DO NOT HAVE THE ABILITY TO TRADE THIS CAR IN OR GET ANOTHER ONE WITH MY FINANCIAL SITUATION AND MY ENTIRE BUSINESS IS RUN OFF OF ME DRIVING. I COULD'VE BEEN KILLED AS IT DIED IN THE MIDDLE OF THE ROAD IN A BLIND CURVE WHERE PEOPLE FLY THROUGH AT OVER 55 MPH. I HAD TO HAVE AN OFFICER COME AND SIT BEHIND ME I WAS SO SCARED AS THE CAR WOULD DO NOTHING AT ALL!!!! I HOPE IF THIS IS HAPPENING TO OTHER PEOPLE THAT THEIR FAMILY IS AWARE OF THE ISSUES AND KNOWS TO SUE CHRYSLER FOR EVERYTHING WHEN AN ACCIDENT RESULTS IN SOMEONE'S DEATH!!! *TR

DRIVING ON A BUSY FOUR LANE WITH HEAVY TRUCK TRAFFIC THE ENGINE LIGHT GOES ON AND THE DISPLAY STATES SERVICE TRANSMISSION. YOU CAN PUSH THE ACCELERATOR CLEAR TO THE FLOOR AND THE CAR CREEPS NOT MORE THAN 25 TO 30 MILES AN HOUR IF IT IS LEVEL, IT JUST DROPS OFF! YOU CAN'T PULL A HILL. IT IS LIKE GETTING RUN OVER. CARS AND TRUCKS ARE ALL OVER YOU! ACCIDENT WAITING TO HAPPEN. WE PULLED OFF THE ROAD AND TURN THE VEHICLE OFF THEN START IT AGAIN. IT OPERATES AGAIN, BUT THE ENGINE LIGHT STAYS ON. WE WERE TOLD BY THE OWNER OF A TRANSMISSION SHOP THAT IT SEEMS LIKE A SOFTWARE PROGRAMMING ISSUE. WE CALLED JEEP AND WERE TOLD TO SUBMIT OUR VIN TO SEE IF THERE IS RECALL. THERE ISN'T A CURRENT RECALL FOR OUR VIN. THIS IS A SERIOUS SAFETY ISSUE!! WE LOOKED ON LINE AND FOUND AN ARTICLE ON A SITE CALLED CARSCOOPS.COM THAT THERE IS A RECALL FOR WHAT APPEARS TO BE THE IDENTICAL PROBLEM THAT WE EXPERIENCED. FOR 2014-17 CHEROKEES LIKE OURS. PLEASE HELP. WE DON'T HAVE THE FINANCES FOR A LARGE TRANSMISSION REPAIR. THE VEHICLE IS OUT OF WARRANTY AND DANGEROUS, IT IS A 2016 THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D. THIS HAS BEEN ONGOING WHERE THE LIGHTS GO OFF AND COME BACK ON ABRUPTLY. I HAVE PULLED OVER TURN THE VEHICLE OFF AND WAIT A FEW MINUTES AND THE SERVICE SHIFTER NOTIFICATION IS CLEARED, AND DOES NOT COME BACK ON FOR A EXTENDED TIME OF 3-4 DAYS THEN COMES BACK ON. *TR

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED. THE INSTRUMENT PANEL DISPLAYED A MESSAGE TO PLACE GEAR SHIFTER IN PROPER GEAR. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO NORTHWEST CHRYSLER JEEP DODGE RAM (19616 NORTHWEST FWY, HOUSTON, TX 77065) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE PICKED UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 23,000. *LN*JB

'SERVICE SHIFTER' IS DISPLAYED, MEANING I CANNOT USE ANY OF THE IN VEHICLE CONTROLS OR USE THE MANUAL TRANSMISSION FEATURE OR SEE WHAT GEAR I AM IN. IT'S AN AUTOMATIC BUT HAS THE MANUAL OPTION. I'VE SEEN HUNDREDS OF OTHER PEOPLE EFFECTED BY THIS, NEEDS TO BE A RECALL ASAP OR GROUNDS FOR A CLASS ACTION IF NO ACTION IS TAKEN. *TR

THIS JEEP HAS BEEN NOTHING BUT PROBLEMS. WHEN WE WERE IN AN ACCIDENT I DIDN'T THINK THAT IT COULD BE DUE TO THE LACK OF ACCELERATION AND POOR TRANSMISSION OPERATION. AS THE LAST 2 YEARS HAVE GONE SINCE THE ACCIDENT, IT IS OBVIOUS THAT THE ACCIDENT WAS A CLEAR RESULT TO THE POWERTRAIN FAILING. WHEN PRESSING ON THE ACCELERATOR THE VEHICLE WILL HESITATE OR COUGH BEFORE IT MOVES. ONCE IT DOES THE RPMS SHOOT TO HIGH. WHEN DRIVING IN TRAFFIC THE CAR SHAKES AS IT STAYS IN GEAR TO LONG, OR DOESN'T SHIFT TO THE PROPER GEAR AT THE PROPER TIME MAKING THE RIDE VERY WHIP LASH LIKE. ASIDE FROM THAT THE VEHICLE BURNS OIL SO FAST I CHANGE THE OIL EVERY 2000 MILES. THE VEHICLE CURRENTLY HAS 39K MILES AND I CAN NOT WAIT TO GET RID OF THIS CAR. IT IS UNSAFE AND A TRUE EXAMPLE WHY I NEVER LIKED JEEP/CHRYSLER IN THE FIRST PLACE. I'LL NEVER BUY ANOTHER MOPAR BRAND AGAIN. *TR

WHILE DRIVING MY CHECK ENGINE LIGHT CAME ON AND I GOT A "SERVICE TRANSMISSION" MESSAGE. I WENT AND HAD IT DIAGNOSED AT AUTOZONE. IT CAME BACK WITH ERROR CODE P0887- TCM POWER RELAY CONTROL CIRCUIT HIGH. THE LIGHT COMES ON AND GOES OFF BUT I AM NOTICING A DECREASE IN THE ACCELERATION POWER AND AT TIMES THE VEHICLE ACTS AS IF IT IS IN NEUTRAL, I HAD TO PUT THE VEHICLE IN PARK AND THEN DRIVE AND IT SLOWLY STARTED DRIVING. *TR

I JUST BOUGHT THE CAR A FEW MONTHS AGO, THE ENGINE KEPT STALLING WILL DRIVING. THE OIL WAS BONE DRY! *TR

EVERYTHING IS FINE EXCEPT WHEN MY CAR WILL NOT GO INTO REVERSE THEN IT SAY SHIFT TO P TRANSMISSION PROBLEMS. PLEASE NOTE I JUST BOUGHT THIS CAR USED.

WHILE DRIVING AN ALERT ON THE DASH SAID TO SERVICE SHIFTER AND ALL THE LIGHTS BY THE SHIFTER ITSELF ILLUMINATED. I IMMEDIATELY PULLED OVER AND RESTARTED THE CAR AND THE WARNING WENT AWAY. *TR

WHILE DRIVING MY VEHICLE TUES.5/26/2020,WE WERE APPROACHING A STOPLIGHT,WHEN I ACCELERATED TRANSMISSION ACT LIKE IT WAS IN NEUTRAL,SO I LOOKED AND IT WASN'T IT SLOWLY ACCELERATED AND AS WE CONTINUED THE DASH WENT DARK,WHEN IT CAME BACK,THE ENGINE LIGHT WAS ON AND HAD ERROR CODE STATING AIRBAG NEEDED UPDATE.I GOT HOME AND TRIED CHECKING TRANSMISSION AND NOTICED,A COMPUTER INSTEAD OF STICK SO I RESEARCH PROBLEM AND FOUND RECALLS ON YEAR AND TYPE VEHICLE.WHEN I CALLED TO CHECK AND DESCRIBE MY SYMPTOMS I WAS TOLD MY VEHICLE WASNT ON RECALL.I WAS WONDERING HOW EXACT YEAR,MAKE,AND MODEL OF VEHICLE ON RECALL,BUT EVEN THOUGH MINE IS EXPERIENCING THE EXACT SYMPTOMS AS DESCRIBED IN RECALL!! *TR

WHEN MAKING A LEFT TURN FROM A STOP POSITION HEARING A HUMMING NOISE COMING FROM THE RIGHT REAR OF THE VEHICLE AND AS SOON AS I TURN BACK TO THE RIGHT TO STRAIGHTEN UP IT GOES AWAY,,VEHICLE ONLY HAS 19K. *TR

MY DASH IS DISPLAYING 'SERVICE SHIFTER' AND MY LIGHTS BY MY SHIFTER ARE ALL LIT UP BESIDE THE REVERSE. IT BEGAN DOING IT ONLY IN REVERSE BUT NOW, 9 MONTHS LATER, IS DOING IT AT ANY GIVEN POINT. I DID A SCAN ON IT AND IT SAYS HAS TO DO WITH THE 'TRANSMISSION CONTROL MODULE' AND 'ELECTRONIC CONTROL MODULE'. *TR

VEHICLE SHIF TO PARK WHILE DRIVING. ALL ELECTRICAL INDICATOR ON. VEHICLE CURRENTLY AT HUDSON VALLEY DODGE JEEP IN NEWBURGH NY. THIS VEHICLE HAS BEEN THERE MORE THAN 2 MONTH WITH ALL SPECIALIST AND THEY CANT RESOLVE THE ISSUE ITS NOT SAFE. CONTACT HQ FOR CHRYSLER JOHN THE CASE WORKER 8002479753 EXT305012. PLEASE RESEARCH BEFORE SOMEONE GET KILL, THEY ARE CASE BEING REPORTED ON YOUTUBE WITH THE SAME ISSUE. CAR WAS TOOL SAME DAY THEY CLAIM ISSUE WAS RESOLVE THE CAR WAS TOLL BACK WITH GEAR ENGAGE ON DRIVE WITH INDICATOR ON PARK. PLEASE CONTACT US AT (917)517-0921

ENGINE KEEPS SHUTTING OFF EVERYTIME I MAKE A SHARP RIGHT TURN. *TR

THE CAR HAS SHUT OFF 2 TIMES WHILE DRIVING. CURRENTLY THE CAR WILL NOT START AND NOT SURE WHAT THE ISSUE IS. HAVE TAKEN BACK TO DEALERSHIP TWICE ONLY TOLD ME THERE IS NOTHING WRONG WITH THE CAR. *TR

AT RANDOM TIMES I WILL GET AN ERROR ON MY DASH BOARD WHERE THE ELECTRIC SPEEDOMETER SHOWS AND IT SAYS "SERVICE SHIFTER". ALSO, ALL THE LIGHTS ON THE SHIFTER (P,R,D, ETC) TURN ON IN RED. I WILL NOT GO AWAY BY PRESSING THE OK BUTTON. IT WAS NOT HAPPENING A WHOLE LOT, JUST FROM TIME TO TIME, BUT LATELY LIKE THE PAST WEEK OR SO IT HAS BEEN TURNING ON MORE AND USUALLY GOES AWAY IF I TURN THE VEHICLE OFF, TAKE OUT THE KEY AND THEN TURN IT BACK ON. THIS SEEMS TO HAPPEN AT ANY GIVEN TIME, WHETHER THE VEHICLE IS IN MOTION OR NOT. THE LATEST WAS YESTERDAY, I HAVE NOT DRIVEN IT TODAY. *TR

WHILE DRIVING 65-70MPH CHECK ENGINE LIGHT CAME ON CAR STARTED TO LOSS POWER AND COULD NOT ACCELERATE. WHEN WE CAME TO A STOP HARD CAR ACCELERATED SLOWLY. WE TURNED OFF CAR FOR A WHILE AND RESTARTED IT ACCELERATION CAME BACK BUT CHECK LITE ON. NEXT DAY NO LITE AND CAR WAS FINE TOOK IT IN AND DEALERSHIP RAN A QUICK TEST COULDN'T FIND ANYTHING. IT HAPPENED AGAIN 4 DAYS LATER AFTER DRIVING 3 HRS AT 65 MPH AND THE NEXT DAY IT WAS FINE. *TR

GEARS ARE CLUNKING WHEN BEING SHIFTED FROM ANY GEAR. *TR

AS I'M DRIVING, A DASH WARNING LIGHT COMES ON THAT SAYS 'SERVICE SHIFTER' AND ALL THE LIGHTS INDICATING WHAT GEAR I'M IN COME ON. THIS HAS HAPPENED TWICE IN THE PAST WEEK AND I'VE BEFORE ABOUT THREE MONTHS AGO, TWICE ON A CITY STREET (45MPH) AND ONCE ON A HIGHWAY (65MPH). EACH TIME THE CAR HAS TO BE TURNED OFF AND RESTARTED TO CLEAR THE MESSAGE. *TR

WHENEVER ENROUTE THE CAR BATTERY OR WHATEVER THE ISSUE MAY BE ELECTICALLY WOULD COMPLETELY SHUT OFF LOCKING THE STEERING WHEEL, RENDERING THE VEHICLE DEAD. EVEN WITH TURNING OFF THE CAR AND STARTING IT, THE PROCESS TAKES THREE TO FOUR TRIES. ITLL HAPPEN RANDOMLY SOMETIMES AT LIGHT INTERSECTIONS, MAKING TURNS, EVEN ON THE HIGHWAY. ITS BEEN HAPPENING FOR THE PAST 4 MONTHS EVEN AFTER OIL CHANGE AND TWO BATTERY EXCHANGES. TODAY IT HAPPENED AGAIN, TWICE, ONCE GOING THROUGH A LIGHT DYING IN THE MIDDLE OF THE INTERSECTION, AND THE SECOND WAS PASSING ON THE OVERPASS. THERE HASNT BEEN ANY ACCIDENTS OR INJURIES YET BUT THERE HAS BEEN A VAST AMOUNT OF CLOSE CALLS.

WHILE DRIVING IN TRAFFIC SUDDENLY LOST POWER. LIGHT ON DASHBOARD INDICATED SOMETHING WITH TRANSMISSION. DEALER INSPECTED AND SAID NOTHING WAS WRONG MECHANICALLY. IT NEEDED A SOFTWARE UPDATE. WE WERE LUCKY TO HAVE NOT BEEN REAR ENDED. IF NOTHING WAS WRONG MECHANICALLY, IT SHOULD NOT HAVE LOST POWER. A NOTIFICATION WOULD HAVE BEEN MORE SUITABLE. CARCOMPLAINTS WEBSITE HAS 50 SIMILAR COMPLAINTS ABOUT 2016 CHEROKEE DYING OR LOSING POWER FOR NO OTHER REASON THAN THE COMPUTER. EVERYONE OF THEM STATES HOW DANGEROUS THIS IS WHILE IN TRAFFIC.

PURCHASED MY 2016 JEEP CHEROKEE IN FEBRUARY OF 2017 BRAND NEW WITH 3 MILES. IT NOW HAS 71,000 MILES, WHEN COMING TO A STOP, CAR WILL SHUT OFF AND A MESSAGE READS ACROSS THE SCREEN "SHIFT TO P THEN DESIRED GEAR" I TURN THE CAR OFF AND RESTART AND THE ENGINE HESITATES TO START BUT AFTER A MINUTE OR SO IT RESTARTS. I TURN A CORNER AND SHUTS OFF AGAIN WITH MESSAGE "BLIND SPOT ALERT UNAVAILABLE SERVICE REQUIRED" TOLD THIS IS DUE TO OIL BEING VERY LOW WITH AN OIL CHANGE IT SHOW SOLVE THE SHUT OFF PROBLEM. IT'S AT DEALERSHIP NOW JUST WAITING BECAUSE THEY HAVE TO PERFORM A DIAGNOSTIC TEST DUE TO ANOTHER PROBLEM I'M HAVING WITH HARD SHIFTS, LUNGING, AND REPEATED ILLUMINATION OF DASHBOARD AND RADIO LIGHTS SHUTTING OFF. TOLD IT POSSIBLY NEEDS A SYSTEM UPDATE. WITH THAT BEING SAID I'M TOLD I HAVE TO PAY FOR A DIAGNOSTIC TEST AND SYSTEM UPDATE BECAUSE MY WARRANTY HAS EXPIRED HOWEVER I READ IT HAPPEN PRIOR TO 2016. WHY SHOULD I HAVE TO PAY FOR THIS IF IT HAPPENED AFTER MY WARRANTY? ALSO A/C IS NOT WORKING ALL THE TIME. IT WILL SHUT OFF AND THEN AT TIMES WHEN I TURN A CORNER IT WILL SHOOT BACK ON. HAS SOMETHING TO DUE WITH A/C BLOWER. I'VE LITERALLY HAD THIS JEEP 3 YEARS I HAVE NEVER EVER HAD THIS MANY PROBLEMS WITH OTHER VEHICLES, NEW OR USED AS I'VE HAD WITH THIS ONE.

THE BACK AXEL OR SOME GEAR THA MAKES A LOUD SOUND OF MISS GEAR WHEN TURNING.

"SERVICE SHIFTER " RANDOMLY LIGHTS UP ON CONTROL PANEL WHEN DRIVING. YOU NEED TO STOP AND SHUT OFF VEHICLE TO MAKE IT GO AWAY. OCCURS MOSTLY WHEN JUST STARTING FROM STOPPED POSITION.

STARTED HAVING SERVICE SHIFTER CODES AT APPROXIMATELY 30K. WOULD BE REPAIRED & AFTER ABOUT 8 WKS IT WOULD THROW THE SAME CODE. REPEATED THE SAME CYCLE 2 ADTL TIMES. TOOK A TOTAL OF 4 TIMES TILL THE ENTIRE SHIFTER, MODULE & WIRING WERE REPLACED. AT 40K MILES MY JEEP DIED ON ME GOING DOWN A HILL. HAD TO COAST DOWN HILL & FIND A HALFWAY SAFE AREA OFF THE HIGHWAY. I HAD NO ABILITY TO START THE VEHICLE. THE ELECTRONICS WOULD COME ON WHEN I TURNED THE KEY BUT IT WOULD NOT TURN OVER. ALL THE LIGHTS ON THE SHIFTER WOULD BE SOLID & THE SERVICE SHIFTER ALERT CAME ON. IMMEDIATELY CALLED THE DEALERSHIP. THE SERVICE ADVISER WALKED ME THRU HOW TO RESET THE CAR. WAIT FOR 5 MINUTES. TURN THE KEY ON & LET IT CYCLE. TURN THE KEY OFF. REPEAT THE PROCESS 3 X'S TILL IT STARTS. TOOK IT INTO THE DEALERSHIP & WAS TOLD THE THERMOSTAT MODULE & THE RADIATOR. NEITHER OF WHICH WOULD BE COVERED UNDER WARRANTY. SAME TIME I ALSO HAD AN OIL CHANGE DONE. 2 1/2 MTHS LATER SAME ISSUE. DIE GOING DOWN A HILL. AGAIN TOOK IT TO THE DEALERSHIP. TOLD THAT IT WAS A SENSOR & WASN'T COVERED UNDER WARRANTY. HAD AN OIL CHANGE DONE THIS TIME. I HAVE NOT REPLACED ANY PARTS ON IT YET. THE THERMOSTAT MODULE & THE RADIATOR ARE STILL THE SAME AS THE FIRST TIME I TOOK THEM IN. 8 WEEKS LATER SAME ISSUE. I TOOK IT TO MY LOCAL AUTO REPAIR IN TOWN SINCE THE DEALERSHIP COULD NOT GET ME IN FOR 2 WEEKS & THE JEEP WAS LEAVING ME COASTING FOR A SAFE SPACE TO PULL OVER IN TRAFFIC. WITHIN 2 MINUTES THEY DISCOVERED JEEP WAS 2 QUARTS LOW ON OIL. THE ENGINE WAS LOSING OIL PRESSURE & WAS SHUTTING OFF THE ENGINE TO KEEP IT FROM DAMAGING THE MOTOR. SINCE THEN I'VE TRIED TO SCHEDULE SERVICE WITH TWO DIFFERENT DEALERSHIPS ONLY TO BE TOLD THAT USING 2-3 QUARTS EXTRA OF OIL IN BETWEEN OIL CHANGES IS NORMAL & THEY CAN NOT DO ANYTHING.

THE VEHICLE SAYS 'SERVICE SHIFTER' AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP. I WAS TOLD BY MY DEALER THAT THE VEHICLE NEEDED AN OIL CHANGE. I HAD THE OIL CHANGE, BUT IT STILL KEEPS HAPPENING. WHEN IT DOES HAPPEN, I PULL OVER AND TURN OFF THE CAR AND TURN IT BACK ON. SOMETIMES IT GOES AWAY, SOMETIMES IT DOESN'T.

SERVICE SHIFTER COMES ON DASH AND ALL LIGHTS ON PRNDL COME ON / DEALERSHIP TELLS ME IT'S NOT COVERED UNDER WARRANTY AND I CAN PAY TO HAVE IT FIXED.

MY 2016 JEEP CHEROKEE-LATITUDE HAS 89000+ MILES ON IT. A FEW MONTHS AGO I THOUGHT THE TRANSMISSION WAS SLIPPING AND BOUGHT FLUID FOR IT. COULDN'T FIND AN ACCESS POINT, SO I TOOK IT TO A DEALERSHIP. GUY TOLD ME IT WAS A "CLOSED TRANSMISSION". TOOK IT IN THE BACK AND CLAIMED TO DO AN UPDATE. AFTER THAT, AN ERROR MSG BEGAN POPPING UP SAYING "SERVICE SHIFTER" AND ALL THE LIGHTS ON THE SHIFT PANEL WERE RED. AFTER THIS BEGAN HAPPENING MORE I CALLED THE JEEP CUSTOMER SERVICE WHERE THEY HINTED IT MAY BE A RECALL. NOW DEALERSHIP WANTS TO CHARGE ME $375 TO FIX IT. I'M READING FROM OTHER JEEP OWNERS WHO HAVE THE SAME ISSUE THAT JEEP HAS NO FIX, BUT KEEPS CHARGING PEOPLE. ONE GUY SAID HIS ACTUALLY STOPPED ON HIM ALMOST CAUSING AN ACCIDENT. I HAVE BEEN DRIVING ON THE STREET AND THE HIGHWAY, EVENTUALLY STOPPING, SHUTTING THE CAR OFF AND TURNING IT BACK ON. I'M GOING TO CANCEL MY APPOINTMENT BECAUSE THEY CAN'T FIX IT. THIS ISSUE SHOULD BE ADDRESSED BY AN OVERSEER OF AUTOMOBILE SAFETY. I HOPE THAT IS YOU. I DON'T WANT TO BE A CRASH TEST DUMMY. PLEASE PRESSURE CHRYSLER ON THIS ISSUE BEFORE IT'S TOO LATE IF IT ISN'T ALREADY. NO PARTICULAR DATE, BUT LAST TIME WAS 4/15/2020 @ 4:30 ISH. *TR

TL* THE CONTACT OWNED A 2106 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT HIS WIFE WAS DRIVING AT 25 MPH WHEN THE FRONT WHEEL ON THE DRIVER'S SIDE DETACHED FROM THE VEHICLE, CAUSING THE VEHICLE TO DROP TO THE GROUND. THE VEHICLE VEERED OFF THE ROAD GRAZING A TREE UNTIL IT STOPPED. THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY CAUSING THE DRIVER TO HIT THE STEERING WHEEL. THE CONTACT STATED THAT HIS WIFE SUSTAINED BRUISING ON HER CHEST, EYES, ARMS AND SUFFERED A CONCUSSION. THE DRIVER WAS UNCONSCIOUS UNTIL WAS PULLED FROM THE VEHICLE. THE DRIVER DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCREEN AND IT WAS TOTALED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS CONTACTED AND A CASE WAS OPENED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V284000 (POWER TRAIN) WHICH COULD HAVE BEEN THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000. *DT*JB

SERVICE SHIFTER CAME ON AND ALL LIGHTS ON GEAR SHIFT PRND WERE ALL LIT UP

I BOUGHT MY 2016 JEEP CHEROKEE LATITUDE FROM A CARMAX ABOUT 7 MONTHS AGO WITH ABOUT 30K MILES ON IT. A FEW MONTHS LATER, MY SERVICE SHIFTER LIGHT CAME ON WHEN I TURNED MY CAR ON. I STARTED DRIVING AND NOTHING WAS HAPPENING, BUT THE LIGHT REMAINED ON. I PULLED OVER TO THE SIDE OF THE ROAD SOON AFTER AND AFTER TURNING OFF AND ON THE CAR A FEW TIMES IT DISAPPEARED. IN THE PAST MONTH OR TWO I HAVE HAD THIS LIGHT COME ON MANY TIMES. AFTER LOOKING ONLINE, IT SEEMS LIKE THIS IS A REOCCURRING ISSUE WITH JEEP CHEROKEES FROM 2016-2017 AND THE PROBLEM PERSISTS MONTHS AFTER IT HAS BEEN SERVICED. I AM GOING TO BE TAKING MY JEEP IN TO BE SERVICED BECAUSE OF THIS WARNING AND WILL MONITOR CLOSELY IF/WHEN THE WARNING REAPPEARS.

WHEN THE VEHICLE WAS STARTED AN ERROR CODE CAME ON THE SCREEN THAT STATED 'SERVICE SHIFTER' AND AT THE SAME TIME ALL THE LIGHTS ON THE SHIFTER WERE LIT UP ALL RED. THE CAR WAS IMMEDIATELY SHUT OFF AND THEN TURNED ON A FEW MINUTES LATER WITH THE SAME CODE ON THE SCREEN AND LIGHTS LIT UP ON THE SHIFTER.

FOR THE PAST YEAR MY TRANSMISSION HAS BEEN SHIFTING HARD AND I'VE BEEN TOLD BY THE DEALER THAT IT'S NORMAL. I'VE HAD SERVICE SHIFTER MESSAGES POP UP AND ALL THE LIGHTS ILLUMINATE RED ON THE SHIFTER. I ALSO HAVE A SERVICE 4WD SYSTEM MESSAGE AND THE 4WD IS IN OPERABLE. THIS VEHICLE ONLY HAS 58000 MILES ON IT. THESE ISSUES HAVE BEEN GOING ON FOR THE PAST YEAR WITH NO RESOLUTION. I FEEL THAT I HAVE BEEN SOLD A LEMON.

TRANSMISSION MISSES WHEN IT IS BOTH UP AND DOWN SHIFTING. TRANSMISSION DOES NOT ALWAYS ENGAGE WHEN PUT IN REVERSE. CAR BALKS WHEN GOING UPHILL AND TRANSMISSION STRUGGLES. WHEN YOU ARE GOING DOWN HILL AND LIFT YOUR FOOT OFF THE ACCELERATOR THE TRANSMISSION BALKS AND STRUGGLES SHIFTING DOWN.

MY 2016 JEEP CHEROKEE ALL RED LIGHTS NEXT TO THE SHIFTER COME ON AND A MESSAGE APPEARS ON THE DASH SAYS SERVICE SHIFTER, THE CAR DROPS OUT OF DRIVE GEAR INTO NEUTRAL. I SOMETIMES CAN RESET IT BY SHUTTING THE CAR OFF AND RESTARTING BUT THAT DOES NOT ALWAYS WORK AND THE CAR THEN HAS TO BE REMOVED FROM THE ROAD. THIS HAS CAUSED ME TO BE PUT IN SOME VERY DANGEROUS SITUATIONS AS YOU CAN IMAGINE. WHAT IS MORE DANGEROUS THAN BEING ON THE HIGHWAY AND LOSING ALL FORWARD MOTION.

CAR SHUTS OFF RANDOMLY WHILE DRIVING! LOOSE POWER STEERING AND POWER BREAKS. AFTER LOOKING ONLINE, THIS SEEMS TO BE A COMMON OCCURRENCE. CAR STOPPED IN THE MIDDLE OF AN INTERSECTION! DEALERSHIP EXPLANATION IS THAT THE OIL IS LOW AND CAR IS DESIGNED TO SHUT OFF WHILE DRIVING IF THE OIL IS LOW. I JUST HAD AN OIL CHANGE AND NO OIL LIGHT EVER CAME ON. MANY PEOPLE REPORTING THE SAME AND THAT THIS ENGINE BURNS A WHOLE QUART OF OIL PER 750 MILES!!!

THE VEHICLE WAS BROUGHT TO THE DEALERSHIP FOR SEVERAL ISSUES AT ONE TIME ON 5/16/2017 (MILEAGE 32779). THE VEHICLE WAS PURCHASED, NEW, 5/2016. THE SERVICE SHIFTER MESSAGE HAD BEEN COMING ON AND GOING OFF AND THE DEALERSHIP TOLD ME THAT THEY DID NOT KNOW WHY AND COULD NOT DO ANYTHING ABOUT IT UNLESS IT WAS ON WHEN I BROUGHT IT IN. THE DEALERSHIP STATED THAT THE PROBLEM MAY COME FROM THE BATTERY BEING BAD AND THAT THEY WOULD NOT COVER THE BAD BATTERY. AFTER A CALL TO JEEP CUSTOMER CARE, JEEP AGREED TO PAY TO HAVE THE BATTERY REPLACED BY THE DEALERSHIP AT NO COST TO ME. THIS WAS 7/12/2017 AND THE SHIFTER ISSUE WAS NOTED AGAIN ON THIS SERVICE ORDER. 4/2018, A TECHNICAL SERVICE BULLETIN WAS PUT OUT ABOUT THIS ISSUE, BUT I WAS NOT AWARE OF IT UNTIL 12/2019. AFTER RESEARCH AND THE DISCOVERY OF THE TECHNICAL SERVICE BULLETIN, THIS IS A COMMON PROBLEM WITH MANY OF THE JEEP CHEROKEES PRODUCED BETWEEN 2015 AND 2018. THERE HAS BEEN NO RECALL. I BROUGHT THE VEHICLE TO THE DEALERSHIP 3/12/2020 TO GET ANOTHER ISSUE FIXED AND ASKED THEM TO REPAIR THE SERVICE SHIFTER PROBLEM, NOW THAT THEY KNEW HOW TO FIX IT. THEY WOULD ONLY FIX IT IF I PAID FOR IT. I, AGAIN, CALLED JEEP CUSTOMER CARE FOR ASSISTANCE, BUT HAVE BEEN TOLD THIS TIME THAT THE MILEAGE IS TOO HIGH AND IT IS OUT OF WARRANTY, EVEN THOUGH I BROUGHT THIS TO THEIR ATTENTION DURING THE BATTERY ORDEAL IN 5/2017. THEY ARE REFUSING TO COVER THE COST OF THE REPAIR, EVEN THOUGH THIS HAS BEEN BROUGHT TO THEM DURING THE WARRANTY PERIOD (AS WITH THE BATTERY). ORIGINALLY, JEEP TECHS DID NOT KNOW WHAT THE PROBLEM WAS OR HOW TO FIX IT WHEN I BROUGHT IT TO THEM IN 2017. BUT JEEP IS NOW AWARE OF THE PROBLEM AND HOW TO FIX IT BUT WON'T UNLESS I PAY FOR A REPAIR THEY WEREN'T ABLE TO DO, AT THE TIME, BUT ARE ABLE TO DO NOW.

WHILE IN MOTION: IF THE 2016 JEEP CHEROKEE DRIVES OVER A SLIGHT BUMP, VARIOUS ELECTRICAL COMPONENTS WILL LOSE POWER AND A WARNING LIGHT WILL APPEAR ON DASHBOARD SCREEN -- MOST OF THE TIME THE SERVICE BRAKE SYSTEM WARNING WILL DISPLAY; AND OTHER TIMES, THE SCREEN POWER WILL COMPLETELY SHUT OFF. IN ADDITION, WHILE IN MOTION, SOMETIMES THE ENGINE WILL SUDDENLY LOSE ALL POWER, THE STEERING LOCKS UP, DECELERATES AND ALL POWER TO THE VEHICLE SHUTS OFF. THE ONLY SOLUTION IS TO TURN THE VEHICLE COMPLETELY OFF, WAIT A FEW MINUTES AND START IT AGAIN.

THERE IS A WATER LEAK I CAN'T FIND EVERY TIME IT RAINS THE PASSENGER FRONT AND BACK FLOOR ARE FLOODED BUT THE SEATS AND EVERYTHING ELSE IS DRY

BOTH THE ELECTRONIC THROTTLE CONTROL SYSTEM LIGHTS CAME ON. THE VEHICLE REPEATEDLY WOULD SEEM TO GLITCH OUT WHILE OPERATING AT VARYING SPEEDS IN MOTION ON CITY STREETS AND HIGHWAYS. SEEMS TO LOSE POWER FOR VERY BRIEF SPURTS.

WHILE CAR WAS IN MOTION IN SUDDENLY SLOWS DOWN AND SEEMS TO TURN OFF AND THE BATTERY LIGHT COMES ON AND IT STATES TO PUT CAR IN PARK. I'M UNABLE TO MOVE CARE AND STEERING WHEEL BECOMES LOCKED

I HAVE OWNED MY VEHICLE FOR ABOUT 3 YEARS AND JUST THE BEGINNING OF THIS YEAR (2020) I HAVE HAD TWO PROBLEMS WITH THE SERVICE SHIFTER LIGHT COMING ON WHILE GOING AT A SPEED OF 55 MPH. BOTH TIMES I HAVE BEEN DRIVING ON THE HIGHWAY AND THE LIGHT JUST COMES ON AND ALL THE LIGHTS ON MY SHIFTER PANEL LIGHT UP. IF I TURN THE VEHICLE OFF THEN RIGHT BACK ON THE TRANSMISSION LIGHT COMES ON AND WILL STAY ON FOR A COUPLE OF DAYS. I'VE CONTACTED SEVERAL DIFFERENT DEALERSHIPS AND THEY TELL ME THEY DONT KNOW WHAT THE PROBLEM IS.

WHILE DRIVING THE VEHICLE IN A FORWARD DIRECTION WITH THE TRANSMISSION SET TO D THE VEHICLE SUDDENLY LOSES ALL FORWARD DRIVE AND BEHAVES AS IF TRANSMISSION IS IN NEUTRAL. APPLYING THROTTLE INCREASES ENGINE RPM BUT AS NO EFFECT ON FORWARD PROPULSION. THE 'D' NORMALLY ILLUMINATED ON SHIFTER CHANGES FROM SOLID TO FLASHING AND A MESSAGE MAY APPEAR IN THE DASH CONSOLE. ONE RECENT MESSAGE READ SOMETHING LIKE ' REDUCE SPEED TO 0 AND SHIFT INTO PARK'. THESE SPONTANEOUS EVENTS OCCUR UNDER A WIDE VARIETY OF DIVING CONDITIONS; FORM ROLLING SLOWLY THROUGH A PARKING LOT OR CITY STREET DRIVING, TO FULL HIGHWAY SPEEDS. THE VEHICLE CAN GO DAYS OR WEEKS BETWEEN EVENTS OR PRESENT SEVERAL IN THE SAME DAY. ON MORE THAN ONE OCCASION I'VE HAD TO SUDDENLY MANEUVER THE VEHICLE IN TRAFFIC FROM HIGHWAY DRIVING LANES TO A SHOULDER WHERE I COULD STOP AND CYCLE THE TRANSMISSION SHIFTER FROM D TO N AND BACK TO D THEN REJOIN TRAFFIC.

ALL LIGHTS LIGHT UP ON THE SHIFTER AT THE SAME TIME. ERROR MESSAGE COMES UP ON THE DISPLAY THAT SAYS TO SERVICE SHIFTER. TURN CAR ON/OFF AND EVERYTHING GOES BACK TO NORMAL.

SERVICE SHIFTER LIGHT KEEPS COMING ON. ALL THE LIGHTS LIGHT UP ON SHIFTER. CAR KEEPS SOUNDING LIKE IT'S REVVING ON ITS OWN. AND ALSO CAR KEEPS FEELING LIKE BRAKES TRYING TO SLOW DOWN CAR BY ITSELF, AND THAT HAPPENS SOMETIMES WHILE IT SOUNDS LIKE REVVING AT SAME TIME.

MOTOR BLEW UP AT 72000 MILES, SMOKE FILLED INTERIOR OF VEHICLE MAKING NAVIGATION IMPOSSIBLE AND REAR TIRE WAS PUNCTURED BY MOTOR PARTS CAUSING VEHICLE TO LEAVE ROADWAY, INFORMED FIAT/CHRYSLER OF THE ISSUE OF MOTOR FAILING TO CYCLE OIL CAUSING MAJOR FAILURE OF COMPONENTS, THEY ARE AWARE OF ENGINE ISSUES YET REFUSE RESPONSIBILITY. MOTOR REPLACED AT COST OF 6,300. NO WARRANTY ON VEHICLE.

ENORMOUS AMOUNTS OF OIL BURNING UP AND SCOLDING THE CYLINDER WALLS. OIL CHANGE AND GUARANTEED 3000 MILES. LESS THAN 1000 MILES LATER ALL OIL GONE AND CYLINDER WALLS SCORCHED. NO LEAKS AT ALL THE CAUSE THE MISSING OIL. EVERY 1000 MILES DEALER HAVING TO TOP OFF OIL UNTIL NEXT OIL CHANGE.

THE SERVICE SHIFTER LIGHT KEEPS COMING ON. WITH THAT..THE LIGHTS NEXT TO THE PARK, DRIVE, NEUTRAL AND DRIVE LETTERS ALL TURN RED. I'M TAKING IT TO A DEALERSHIP THIS SATURDAY AND I KNOW THAT IT WILL COST ME. I HAD MY TWO KIDS IN THE CAR 1 AND 3 YEARS OLD WHEN IT HAPPENED. MY CAR WAS PARKED OVERNIGHT IN MY GARAGE BECAUSE IT'S BEEN RAINING ALL WEEK AND I DIDN'T WANT TO GET OUT INTO THE RAIN TO LET MY TWO KIDS INSIDE. I DROVE IT ABOUT A MILE DOWN THE ROAD WHEN THIS PROBLEM STARTED. I READ THAT THIS IS A REOCCURRING PROBLEM WITH THIS VEHICLE THAT A LOT OF PEOPLE ARE HAVING. SOME SAY THE PROBLEM GETS WORSE LIKE THE VEHICLE SHUTS DOWN WHILE DRIVING AND OTHERS SAY THEY HAVE TO KEEP PAYING TO HAVE IT 'FIXED' BUT THE PROBLEM WITH KEEP HAPPENING. ALSO MY VEHICLE HAD A MISFIRE ON THE 2ND CYLINDER AND MY VEHICLE KEPT JERKING TWO WEEKS PRIOR TO THIS INCIDENT BUT WE ALSO PAID TO GET THAT 'FIXED'. I GOT THIS VEHICLE BECAUSE I NEEDED SOMETHING RELIABLE TO DRIVE MY FAMILY AROUND IN AND IT'S CAUSING ME MORE HEADACHE AND NOW I HAVE TO WORRY IF MY KIDS ARE SAFE TO RIDE WITH ME IN IT.

AT ABOUT 20K MILES, A WARNING ON THE DISPLAY POPPED UP THAT SAYS, "SERVICE SHIFTER" AND ALL OF THE GEAR SHIFT LIGHTS ALL LIT UP. THIS HAPPENED TWO TIMES, ONCE WHILE THE VEHICLE WAS IN MOTION AND ONCE WHILE IT WAS PARKED. AFTER THOSE TWO TIMES, IT STOPPED AND DIDN'T HAPPEN AGAIN UNTIL NOW. THE ISSUE HAS RETURNED AT 45K MILES AND IS HAPPENING A LOT. WHEN IT HAPPENS WHILE I'M MOVING, THE ENGINE REVS UP REALLY HIGH. WHEN I'M PARKED AND IT HAPPENS, I HAVE TO TURN THE VEHICLE OFF AND BACK ON BEFORE I CAN SHIFT INTO GEAR. THE DEALERSHIP HAS NOT PROVIDED A SOLUTION.

SERVICE SHIFTER WARNING ON DASH WITH ALL RED LIGHTS NEXT TO ALL GEARS ON SHIFTER. AS SOON AS I PUT IN DRIVE, THE WARNING CAME ON AND ALL LIGHTS LIT UP. WILL NOT RESET BY RESTARTING THE VEHICLE.

JEEP BEEN CUTTING OFF ALOT, BUT CAN RECRANK, LIGHTING BOLT COMES UP WHEN DIES, NOW GETTING WORSE AND LIGHTNING BOLT STAYS ON. LOOKING UP WHAT IT MEANS, SHOWS ELECTRONIC THROTTLE. JUST CUTS OFF NO WARNING, REGARDLESS HOW OR EHETE YOU AT DURING DRIVING.

I HAVE OWNED THIS VEHICLE SINCE APRIL 6, 2019. IT REPEATEDLY AND WITHOUT WARNING SHIFTS OUT OF GEAR AND COMES TO A STOP.THE SRVICE SHIFTER WARNING LIGHT COMES ON. I HAVE BROUGHT THE CAR TO HERB CHAMBERS JEEP IN MILLBURY MA. 4 TIMES AND THEY ARE UNABLE TO FIX IT. THE LAST TIME THIS HAPPENED ON APRIL 22,2020 THE CHARLTON MA. POLICE RESPONDED AND HAD TO DIRECT TRAFFIC AROUND MY CAR TILL IT WAS TOWED. I DO HAVE A POLICE REPORT WITH 3 PICTURES IF NEEDED. THIS WAS ON RTE 20 IN CHARLTON WHILE MOVING.

SERVICE SHIFTER WARNING APPEARS IN MAIN CONSOLE DISPLAY WHICH REPLACES YOUR DIGITAL SPEED INDICATOR. WILL NOT DISAPPEAR UNTIL YOU STOP AND RESTART CAR. HAPPENS WHILE MOVING. AFTER GOOGLING THE ISSUE APPEARS QUITE A FEW OTHERS HAVE THIS SAME PROBLEM. IS JUST DISTRACTING IF YOURE ON THE HIGHWAY WITH YOUR CURRENT SPEED SUDDENLY REPLACED WITH A WARNING. AS PER OTHERS ON GOOGLE WITH THE SAME ISSUE.. HAD TO HAVE THE SHIFTER BEZEL AND WIRING HARNESS REPLACED.

"SERVICE SHIFTER" MESSAGE WITH SOLID RED LIGHTS ON SHIFTER PANEL (P-R-D, ETC.). WHEN VEHICLE IS SHUT OFF AND RESTARTED MESSAGE DISAPPEARS. THIS SITUATION OCCURS RANDOMLY AND HAS HAPPENED ROUGHLY 10 TIMES IN LAST SIX MONTHS. THIS OCCURS WHILE THE VEHICLE IS IN MOTION AT NON HIGHWAY SPEEDS. DEALER COULD NOT FIND A PROBLEM. IT CONTINUES TO HAPPEN RANDOMLY. SEEMS TO BE A COMMON ISSUE WITH JEEP AND SHOULD BE A RECALL.

'SERVICE SHIFTER' APPEARS ON DASH. ALL LIGHTS LIGHT UP ON SHIFTER PRND

2016 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO DIFFICULTY WITH STOP/START FEATURE ON VEHICLE. *LD THE CONSUMER WAS ADVISED TO REPLACE BATTERY, THE VEHICLE LUNGED FORWARD WHILE ATTEMPTING TO PARK. THE CONSUMER WAS ADVISED THE SOFTWARE. NEEDED TO BE UPDATED *JS THE CONSUMER WAS CONCERNED THAT THE CABIN FILTER WAS NOT MENTIONED IN THE OWNER'S MANUAL. THE CONSUMER WAS UNAWARE THAT THE CABIN FILTER EXISTED AND WOULD NEED TO BE REPLACED. *JS

I CONTINUE TO GET ERROR ON DASH THAT READS "SERVICE SHIFTER" AND ALL OF THE GEARS LIGHTS, LIGHT UP. THIS IS THE 3RD TIME I HAVE HAD THE SHIFTER ASSEMBLY AND HOUSING UNIT REPLACED. WHEN IT HAPPENS, THE TRANSMISSION SLIPS AND IT HAS GOTTEN STUCK IN GEAR ON AT LEAST 2 OCCASIONS. THIS IS A 2016 JEEP CHEROKEE WITH 46K MILES WHICH I HAVE HAD FOR 14 MONTHS. THE FIRST TIME IT WAS REPLACED, WAS AFTER HAVING THE JEEP FOR 3 MONTHS, THEN HAPPENED AGAIN ABOUT 6 MONTHS LATER, HAD ASSEMBLY REPLACED A SECOND TIME, AND IT IS CURRENTLY IN THE SHOP FOR THE 3RD TIME TO HAVE IT REPLACED AS WELL AS THE TRANSMISSION CHECKED DUE TO IT SLIPPING AND GETTING STUCK IN GEARS. IT TYPICALLY HAPPENS WHEN I FIRST TURN THE CAR ON, AND WILL RESET ITSELF IF I TURN THE CAR OFF AND THEN BACK ON AGAIN. ON 2/28/20, IT HAPPENED MULTIPLE TIMES DURING THE DAY BOTH WHEN PARKED AS WELL AS WHEN I AM DRIVING, WHICH IS CONCERNING.

MY SERVICE SHIFTER LIGHT KEEPS COMING ON. HAS BEEN COMING ON AND OFF SINCE I PURCHASED IN MARCH 2019

AT ANY GIVEN TIME, WHEN VEHICLE IS IN MOTION AND USUALLY WHEN SWITCHING GEARS, THE SHIFTER MALFUNCTIONS CAUSING AN INTERRUPTION IN MOVEMENT OF THE VEHICLE. TO CORRECT THE PROBLEM, I HAVE TO TURN THE ENGINE OFF AND RESTART. THIS HAPPENS FREQUENTLY!

TODAY A MESSAGE CAME ON IN MY MESSAGE WINDOW ON THE DASH THAT THE SHIFTER NEEDS TO BE SERVICED AND ALL THE SHIFTER LIGHTS CAME ON ALONG WITH IT. MY CAR HAS ABOUT 60,000 MILES ON IT. I PURCHASED THIS CAR BRAND NEW AND HAVE ALREADY HAD 2 RECALLS, BATTERY REPLACEMENT, AND TRANSMISSION THERMOSTAT REPLACED ON IT. IT SUCKS THAT THESE COSTS HAVE HAD TO COME OUT OF MY OWN POCKET BECAUSE MOPAR/ JEEP HAS MADE SUCH A LEMON OF A CAR. I'VE HAD TO HAVE TOWED TWICE SO FAR.

SERVICE SHIFTER CODE WHICH WAS DIAGNOSED AS NEEDING A NEW SHIFTER HARNESS AND BEZEL COSTING ME $462 +TAX. THE MESSAGE BOARDS SHOW NUMEROUS JEEP OWNERS HAVING THIS ISSUE WITH BRAND NEW JEEPS. THE GRAND CHEROKEE HAS ISSUED A RECALL AND I DON'T UNDERSTAND WHY THE REGULAR CHEROKEE HASN'T YET.

GEAR SHIFTER SERVICE WARNING

I KEEP GETTING THE SERVICE THE SHIFTER MESSAGES

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPT TO MOVE FROM A STOPP, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT AN AUDIBLE CHIME WAS HEARD WHILE THE BATTERY FAILURE WARNING LIGHT WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT ALSO EXPERIENCED A SIMILAR FAILURE WHILE DRIVING AT 20 MPH AND ATTEMPTING TO MERGE ONTO A HIGHWAY. THE VEHICLE WAS TAKEN TO FRED MARTIN SUPERSTORE 3195 BARBER RD, BARBERTON, OH 44203 (330) 753-4444, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OIL LEVEL WAS LOW AND THAT IT WAS RECOMMENDED THAT AN OIL CHANGE BE PERFORMED. THE OIL CHANGE WAS PERFORMED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,527.

THE WINDSHIELD WIPERS HAVE RANDOMLY COME ON WITHOUT BEING TURNED ON AND AS OF TODAY WILL NOT TURN OFF COMPLETELY. THEY CAN BE SLOWED TO AN INTERMITTENT POSITION OR RUN AT FULL SPEED BUT WILL NOT TURN OFF.THIS BEGAN TO HAPPEN ONLY WHILE DRIVING THE VEHICLE, NOW THEY ARE ON WEATHER DRIVING OR IN PARK, AND ONLY STOP WHEN THE VEHICLE IN TURNED OFF.

WHILE DRIVING IN CRUISE, GOING 70 MPH DOWN A HIGHWAY, MY JEEP DISPLAYED AN ERROR MESSAGE STATING "SERVICE SHIFTIER" AND ALL MY GEARS LIT UP RED. THIS IS MY 2ND JEEP AND THE FIRST PROBLEM THAT HAS OCCURRED SINCE I PURCHASED THE VEHICLE LAST YEAR. THE CAR IS UPDATED WITH ALL OIL CHANGES AND MECHANICAL WORK AND HAS NEVER GIVEN ME A SCARE. JUST HOURS AFTER THE MESSAGE DISPLAYED, I TOOK IT TO BE LOOKED AT AT MY LOCAL AUTO ZONE AND EVEN WITH A SECOND OPINION FROM A WORKER WHO USED TO WORK FOR CHRYSKER, THEY COULD NOT SEE A SOLUTION TO THE PROBLEM BUT ADVISED ME THAT THIS IS A COMMON ISSUE THAT THEY HAVE SEEN 5 OTHER TIMES THIS YEAR WITH NEWER JEEPS THAN MINE AND SOME SIMILAR TO MY MAKE AND MODEL. I WAS TOLD THAT THERE IS NO KNOWN SOLUTION TO THIS ISSUE BUT TO DRIVE WITH CARE BECAUSE THIS ISSUE COULD LEAVE ME IN A SITUATION WHERE I AM UNABLE TO SHIFT INTO PARK OR WHERE MY GEARS SHIFT ON THERE OWN. I AM AT A TOTAL LOSS AS TO HOW TO FIX THIS OR WHAT IS EXACTLY WRONG WITH MY VEHICLE.

I WAS DRIVING AND THE LIGHTS ON THE SHIFT ALL TURN RED. I PULLED OVER TURNED THE VEHICLE OFF DROVE AGAIN AND ALL THE LIGHTS TURN RED AGAIN REPEATED THE PROCESS AND AND IT TURNED ON AGAIN. CALLED THE DEALER THEY NEVER HEARD OF THE PROBLEM LOOKED IT UP AND SAID THAT THE SHIFT NEEDS TO BE INSPECTED BUT THEY SAID IT IS OK TO DRIVE.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HIGH BEAMS FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO THE LIA CHRYSLER JEEP DODGE RAM COLONIE AUTO REPAIR & SERVICE CENTER DEALER, LOCATED AT 2116 CENTRAL AVE, SCHENECTADY, NY 12304, WHERE IT WAS STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. *DT*JB

ON FEB 6, 2020, I WAS GETTING READY FOR WORK WHEN I NOTICED THAT MY JEEP HAD A MESSAGE APPEAR ON THE DASH BOARD REGARDING SHIFT SHIFTER. I WAS PULLING OUT OF MY APARTMENT COMPLEX WHEN MY CAR STOPPED OUT OF NO WHERE MY CAR STOPPED AND THE MESSAGE APPEAR WHILE STILL ON DRIVE. WHEN I LOOKED OVER THE SHIFT SHIFTER, THE PRND WERE ALL LIGHTEN UP IN RED. I HAS CAUSING TRAFFIC AND HAD TO GET MY CAR TOWED.

I'VE HAD THIS VEHICLE SINCE END OF NOVEMBER 2016. ABOUT 1 YEAR INTO OWNING THE CAR, A CURIOUS NOTE BEGAN TO POP UP READING "SERVICE SHIFTER." WHEN THIS INITIALLY HAPPENED, I BROUGHT MY VEHICLE INTO JEEP DEALERSHIP TO GET IT LOOKED AT. THE RESPONSE FROM THE DEALERSHIP WAS THAT THEY COULDN'T FIGURE OUT WHAT WAS MAKING THE NOTIFICATION COME ON AND THEY DIDN'T KNOW WHAT IT MEANT. I IGNORED THIS FOR THE TIME BEING. IN THE NEXT YEAR, THE MESSAGE MUST HAVE SHOWN A MINIMUM OF 20 TIMES, IN 2020 IT HAS HAPPENED 3 TIMES. IF THE CAR IS TURNED OFF AND LEFT ALONE FOR HOURS, THE MESSAGE WILL NOT APPEAR AGAIN. I DON'T KNOW IF ANYTHING CAUSES THIS TO HAPPEN AS I'VE DRIVEN IN COLD WEATHER, HOT WEATHER, OFF ROAD, SMOOTH ROAD AND THERES NO CONSISTNENT BEHAVIOR THAT CAUSES THE NOTIFICATION OF SERVICE SHIFTER. OFTEN TIMES THE MESSAGE WOULD APPEAR AND THE SHIFTING IN AUTOMATIC MODE WOULD BE LESS SMOOTH AND TRANSITION WORSE THAN WITHOUT THE MESSAGE. I HAVE BROUGHT THE VEHICLE IN MULTIPLE TIMES SINCE THE FIRST TIME IT SHOWED AND EACH TIME I GET THE SAME RESPONSE FROM THE DEALERSHIP; "WE DON'T KNOW WHAT MAKES THIS MESSAGE APPEAR," "WE CAN'T MAKE IT APPEAR WHILE ITS BEEN AT THE DEALERSHIP" "WE'VE NEVER SEEN THIS MESSAGE BEFORE" "THERE'S NOTHING WE CAN DO". IT IS CONCERNING THAT OVER THIS 3.5 YEAR PERIOD, THERE IS NOT DIAGNOSIS OR THE ISSUE OR ANY UNDERSTANDING OF IT. I AM SUBMITTING THIS MESSAGE TO ENSURE THERE IS A DATABASE FOR JEEP OWNERS WHO RECEIVED THE "SERVICE SHIFTER" NOTE.

WHILE DRIVING ON THE HIGHWAY THE EMERGENCY BREAK CAME ON WITHOUT WARNING HALTING THE CAR IN MOTION . CAR DID NOT SLOW . CAR LOCKED UP. UNABLE TO PUT IN NEUTRAL . REQUIRED FLATBED TOW. NO PROVIDED NO PRIOR WARNING

A SERVICE SHIFTER SOON WARNING COMES ON AT RANDOM AND BLOCKS THE SPEEDOMETER WHILE DRIVING. IT CLEARS WHEN YOU TURN OFF THE VEHICLE AND WILL RANDOMLY RETURN.

I WAS MAKING A LEFT HAND TURN IN MY 2016 JEEP CHEROKEE WHEN I WAS STRUCK BY ANOTHER VEHICLE WHO WAS HEADED THE TOWARDS ME. I SUSTAINED MAJOR FRONT END DAMAGE IN A COLLISION AND THE CAR WAS TOTALED, AND NONE OF MY AIRBAGS DEPLOYED. THE OTHER VEHICLE A CHRYSLER PACIFICA, SUSTAINED LESS FRONT END DAMAGE AND BOTH OF THEIR AIRBAGS DEPLOYED. THE IMPACT WAS HARD ENOUGH TO SPIN MY CAR COMPLETELY AROUND SO I WAS FACING THE OPPOSITE WAY AND ENDED UP FACING THE SAME DIRECTION AS THE CAR THAT HIT ME.

WE HAVE TAKEN OUR JEEP IN COUNTLESS TIMES SINCE OBTAINING IT BRAND NEW IN 2016 FOR A SERVICE SHIFT ISSUE. THEY REPLACED OUR THERMOSTAT THE FIRST TIME THEN WIRING HARNESS TO THE TRANSMISSION/BCM THE SECOND TIME SINCE THEN THE DEALERSHIP HAS STATED WITH OUT A CHECK ENGINE LIGHT NOT TO WORRY ABOUT THIS ISSUE. EVERY TIME IT HAPPENS OUR JEEP HEATS UP PAST 220 DEGREES AND STARTS TO RUN ROUGH.

'SERVICE SHIFTER' MESSAGE KEEPS POPPING UP ON THE DASH, ACCOMPANIED BY ALL GEAR LIGHTS IN RED. USED TO STOP AFTER POWERING THE VEHICLE OFF AND ON AGAIN. I'VE SEEN THAT SO MANY OTHER JEEP CHEROKEE OWNERS HAVE EXPERIENCED THIS. HOW IS THIS NOT A RECALL? SO UNFAIR FOR THOSE OF US OUTSIDE OF A WARRANTY.

WHEN I START MY CAR, THE DASH SAYS 'SERVICE SHIFTER' AND THE ' P R N D' ALL STAY LIT. THIS HAS HAPPENED 3 TIMES IN THE LAST MONTH/ MONTH AND A HALF. MY JEEP ONLY HAS 29,000 MILES ON IT. IF I RESTART MY CAR, IT SEEMS TO GO AWAY FOR THE TIME BEING.

TRANSMISSION SERVICE SHIFTER LIGHT CAME ON AFTER STARTING THE VEHICLE. TURNED IT OFF AND BACK ON AGAIN AND IT WENT AWAY. HAPPENED SEVERAL TIMES. HAD THE SHIFTER AND WIRING HARNESS REPLACED ONCE BEFORE. THIS WOULD BE THE SECOND TIME THE SHIFTER AND HARNESS WOULD HAVE TO BE REPLACED. FIRST TIME HAPPENED AT 17,330 MILES. SECOND TIME AT 21,000 MILES.

APRIL 2019 SERVICE SHIFTER MESSAGE KEPT GOING ON AND OFF TOOK IT TO DEALER AND WAS CHARGED TO REPLACE SHIFTER BEZEL KIT AND JUMPER WIRING. THEN IN JANUARY 2020 THE SERVICE SHIFTER MESSAGE CAME ON AND OFF AGAIN AND WAS NOW CHARGED TO REPLACE THE COMPLETE ELECTRONIC SHIFTER.. MESSAGE ALWAYS CAME ON WHILE DRIVING AND WENT OFF WHEN TURNED ENGINE OFF. I SE AS ARCHED ONLINE AND FOUND THIS IS A COMMON PROBLEM WITH THIS CAR.

TRANSMISSION SHIFTS UNEXPECTEDLY INTO NEUTRAL AT HIGHWAY SPEEDS (65 MPH). WHEN THE GAS PEDAL IS DEPRESSED THE ENGINE REVS BUT THE CAR DOES NOT RESPOND AS IF IT IS IN NEUTRAL. THE ONLY WAY TO REMEDY IS COMING TO A COMPLETE STOP ON THE FREEWAY AND SHUTTING OFF AND RESTARTING THE CAR. CHECK ENGINE LIGHT COMES ON AND I'VE TAKEN IT TO DEALER AND THEY'VE STATED THAT THE VEHICLE IS NO LONGER UNDER WARRANTY AND STATE THAT THERE IS A TRANSMISSION RECALL AFFECTING THE 2014-2015 MODELS, NOT MINE WHICH IS A 2016. THE LOCAL TRANSMISSION SHOP LOOKED UP THE CODE P0887 (TCM RELAY), BUT STATED THAT HE WOULD NOT WORK ON IT BECAUSE OTHER 2016 JEEP CHEROKEES WITH THE SAME PROBLEM CONTINUE COMING BACK WITH THE SAME PROBLEM, EVEN AFTER GOING SO FAR AS TO REPLACE THE ENTIRE TRANSMISSION AND RELAY. HE RESET THE CODE, BUT THE SAME ISSUE HAPPENED A DAY LATER AT FREEWAY SPEEDS (65MPH) AND I WAS NEARLY REAR ENDED AS I STALLED. APPROX 4 DAYS LATER THE SAME ISSUE HAPPENED AGAIN AT FREEWAY SPEEDS (65 MPH). I NOW DRIVE THE VEHICLE ON MAINLY SURFACE STREETS AND AM AFRAID TO DRIVE IT BECAUSE OF THE CLOSE CALLS I'VE HAD WITH MY TRANSMISSION SHIFTING INTO NEUTRAL AT FREEWAY SPEEDS. MY MODEL IS A 2016 JEEP CHEROKEE 2WD 2.4L 4-CYL ENGINE.

"SERVICE SHIFTER" WARNING COMES ON WHILE DRIVING ON HIGHWAY, THEN AGAIN ON STREET. THE "PRND" LIGHTS ALL LIGHT UP AS WELL. VEHICLE RETURNS TO NORMAL AFTER TURNING OFF AND RESTARTING. CONTACTED DEALER AND WAS TOLD THEY NEVER HEARD OF IT, AND IF LIGHT/WARNING IS NOT ON THEY WILL BE UNABLE TO DETERMINE CAUSE.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, AN AUDIBLE CHIME WAS HEARD AND A MESSAGE STATING SHIFT TO PARK DISPLAYED ON THE INSTRUMENT PANEL, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE WAS FILED WITH THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

WHEN I START MY 2016 JEEP CHEROKEE LATITUDE AND PUT IT IN 1 SEC GEARKL ALL THE LIGHTS ON MY SHIFTER LIGHT UP AND STAY LIT. A MESSAGE ON MY DASH BOARD SAYS "SERVICE SHIFTER". I TRIED TURNING THE JEEP OFF AND TURN IT BACK ON BUT ALL THE LIGHTS STILL STAY ON.

WHILE DRIVING ON HIGHWAY OR LOCALLY I HAVE BEEN EXPERIENCING WHEN ACCELERATING AND IT FEELS LIKE THE FUEL PUMP/FUEL INJECTION IS NOT RUNNING CORRECTLY. THE PROBLEM STARTS AT 20MP / 40 MPH AND AT TIME AT 60MPH. I HAVE BROUGH IT BACK TO ALLEN MELLO IN NASHUA WHERE I HAD BOUGHT THE JEEP AND THE SERVICE DEPARTMENT CAN'T GET FIGURE OUT THE PROBLEM. THE HOOKED UP MACHINE TO SEE THEY CAN GET A CODE AND NO CODE IS BEING DETECTED. THIS HAS BEEN GOING ON SINCE NOVEMBER 2019 AND I HAVE ABOUT ENOUGH. I KNOW THEY IS A JEEP RECALL ON FUEL PUMP AND I AM CERTAIN THAT MY JEEP WAS MISSED. THIS IS A SERIOUS MATTER WITH THE JEEP. I CALLED THE JEEP RECALL TODAY 1-27-20 AND THEY ADVISED ME TO NOTIFIED NHTSA REGARDING THIS MATTER.... THEY ALSO SAID LIKE I STATE ABOVE MY 2016 JEEP CHEROKEE PROBABLY WAS MISSED TO BE ON THE RECALL.

BACK ON JULY 2019 MY 2016 JEEP CHEROKEE WAS BROUGHT TO ALLEN MELLO SERVICE DEPARTMENT DUE NOISE COMING FROM THE ENGINE AREA AND IT WAS SHAKING. AFTER THEY DIAGNOSE THE ISSUE (THEY REPLACED OIL FILTER HOUSING, DRAINED & REFILLED OIL AND ADJUSTED COOLANT LEVER, "ROCKER ARM/LIFTER NOISE PRESENT AT IDLE. REPLACE RIGHT BANK AND LEFT BANK INTAKE & EXHAUSE CAMSHAFTS, LIFTGERS, AND ROCKER ARMS) I SPENT $3,301.05 TO HAVE IT REPAIRED AND I FEEL AS THOUGH THIS SHOULD HAVE BEEN UNDER MY WARRANTY OR CHRYSTER SHOULD HAVE PAID 1/2 OF THE BILLED. SHOULD SOMETHING SHOULD HAVE BEEN A RECALLED OR WAS THIS VEHICLE MISSED TO BE ON RECALL SAFETY LIST. THIS WAS A SERIOUS PROBLEM AND WAS UNSAFE TO DRIVE LIKELY IT WAS FIXED. BUT I FEEL I SHOULD BE COMPENSAED FOR ALL OR HALF OF THE BILLED. SEE INVOICE ATTACHED.

THANKFULLY, AFTER READING A LARGE NUMBER OF COMPLAINTS FROM THE SAME PROBLEM AS MY, WE WERE STILL IN OUR DRIVEWAY WHEN THE VEHICLE WAS PUT IN REVERSE AND STARTED TO BACK OUT WHEN WARNING CAME UP TO PUT VEHICLE IN PARK AND THEN SELECT GEAR. SO PUT IN PARK AND PUT INTO DRIVE TO PULL BACK INTO DRIVEWAY WHEN WARNING CAME ON TO SERVICE TRANSMISSION. VEHICLE ONLY HAS 54000 MILES ON IT. READING OF A LOT OF PEOPLE HAS THIS SAME ISSUE, SOME WHILE DRIVING ON THE INTERSTATE

SERVICE SHIFTER DASHBOARD MESSAGE AND THE P. R. N. D. LIGHT UP RED OFF AND ON, THREE TIMES SO FAR WITHIN A SIX MONTH PERIOD WHAT DO WE DO? JEEP DEALER AND HEADQUARTERS MAINTAINS NO COMPLAINS HAVE BEING FILED THE PROBLEM HAPPENS DURING CAR MOVING

FOLLOWING DAY VEHICLE COMPLETELY SHUT DOWN WHILE DRIVING ON THE INTERSTATE AT 55 MPH . DEALERSHIP CONTACTED AND VEHICLE BROUGHT IN FOR INSPECTION. DEALER CONCLUDED THAT ENGINE HAD NO OIL, ALTHOUGH INTERNAL INDICATORS FAILED TO ADVISE AND SHOWED VEHICLE HAD 60% OIL LIFE REMAINING AND 3000 MILES UNTIL SCHEDULED OIL CHANGE. DEALER ADVISED THAT VEHICLE IS KNOWN TO BURN OIL, THIS HAS HAPPENED TO ME 3X ALREADY. THE JEEP CHEREOKEE MANUAL STATES OIL CHANGES SHOULD BE DONE EVERY 8,000 MILES. I HAVE BEEN GETTING MY OIL CHANGES WAY BEFORE THE STATED REQUIREMENT OF 8000. THERE IS CLEARLY SOMETHING WRONG WITH MY ENGINE. I HAVE A 10 MONTH BABY AND I AM TERRIFIED OF DRIVING THIS VEHICLE. IT RANDOMLY SHUTS DOWN AND STALLS. IAM SO SCARED FOR MY LIFE EVERYTIME I DRIVE THIS VEHICLE AND IT IS ALL I HAVE . I BOUGHT THIS CAR BRAND NEW!! MY ENGINE IS CLEARLY DEFECTIVE AND SHOULD BE REPLACED.

A MESSAGE STATING "SERVICE SHIFT" APPEARED IN THE MESSAGE BOARD AND RED LIGHTS CAME ON NEXT TO ALL SHIFTS, WHILE I WAS DRIVING THE VEHICLE. IT HAPPENED SUDDENLY ON MY DRIVE TO WORK.

SERVICE SHIFTER MESSAGE AND RED LIGHTS LIT BY GEARS ON SHIFT. IN MOTION. STARTING IT UP. ALL THE TIME

CAR STALLED IN MIDDLE OF ON RAMP. NO CONTROL BECAUSE CAR TURNED OFF.

VEHICLE LOSES POWER AND STALLS SHOWING SERVICE TRANSMISSION WARNING MESSAGE.

"SERVICE SHIFTER" MESSAGE WITH SOLID RED LIGHTS ON SHIFTER PANEL(P-R-D, ETC.). MESSAGE DISAPPEARS WHEN VEHICLE IS SHUT OFF AND RESTARTED. THIS SITUATION OCCURS RANDOMLY AND HAS APPEARED APPROXIMATELY 6-8 TIMES IN LAST SIX MONTHS. THIS OCCURS WHILE THE VEHICLE IN IN MOTION AND AT NON HIGHWAY SPEEDS.

ABOUT 13 MONTHS AFTER I FIRST PURCHASED THE VEHICLE, THE SERVICE SHIFTER WARNING APPEARED. I CALLED THE DEALERSHIP I PURCHASED THE VEHICLE FROM AND THEY INSTRUCTED ME TO TURN THE CAR OFF AND BACK ON TO SEE IF THE PROBLEM WENT AWAY. IF SO, NOT TO WORRY. THE WARNING APPEARED AGAIN ANOTHER FEW THOUSAND MILES LATER AND CONTINUES TO POP UP RANDOMLY EVERY FEW THOUSAND MILES. THE DEALERSHIP SAID THAT IT MAY BE A GLITCH THAT A SOFTWARE UPDATE WOULD FIX, BUT HASN'T BEEN FIXED WITH UPDATES SO FAR. I JUST ROLLED OVER 36,000 MILES SO THE VEHICLE IS NO LONGER UNDER WARRANTY AND I HAD THE SAME WARNING APPEARED TODAY. I'M CONCERNED THAT NOW THE ISSUE WILL REQUIRE A MAJOR HARDWARE REPLACEMENT THAT THEY WILL RECOMMEND NOW THAT THE VEHICLE IS UNDER WARRANTY. ONE OF MANY ISSUES WITH THIS JEEP. MY FIRST AND LAST TIME BUYING A JEEP.

KEEP GETTING A NOTIFICATION THAT SAYS "SERVICE SHIFTER" DASH LIGHT COMES ON ALONG WITH ALL THE LIGHTS ON THE SHIFTER THAT LIGHT UP RED P,R,N,D. CONTACTED THE DEALERSHIP, THEY SAID THIS IS A PROBLEM, BUT IS NOT A RECALL. I'VE DONE SOME HOMEWORK TO FIND OUT THAT THIS IS IN FACT A VERY COMMON ISSUE WITH JEEP AND HAS BEEN ONGOING. THIS ISSUE SHOULD BE A RECALLED BEFORE SOMEONE GETS HURT! AT FIRST THIS THE SERVICE SHIFTER WOULD APPEAR AFTER MY JEEP WAS STARTED AND GO AWAY ONCE I RESTARTED IT AND WOULD NOT APPEAR AGAIN. NOW THE "SERVICED SHIFTER " IS STAYING ON AND NOT ALLOWING ME TO SEE ANYTHING ON MY DASH. THE DEALERSHIP HAS NOTIFIED ME TO GET IT TO COME OFF I MUST PAY A COUPLE HUNDRED DOLLARS TO REPAIR THE PART. 2 OTHERS WHERE AT THE DEALERSHIP FOR THE SAME ISSUE AT THE SAME TIME I WAS, AND AS YOU COULD IMAGINE NONE OF US WERE HAPPY TO LEARN THIS WAS NOT A RECALL. THIS ISSUE NEEDS TO BE RECALLED BEFORE SOMEONE GETS HURT OR DIES OF THE FAULTY GEAR SHIFTERS IN THESE JEEPS!!!!! AT FIRST THE NOTIFICATION CAME ON AT START UP, BUT NOW COMES ON WHILE DRIVING!!

WHILE IN DRIVE THE JEEP CHEROKEE SPORT (PREMIUM PKG) CAR CUTS OFF IN STREET 3X AND HWY 4X AND ENGINE LIGHT TURNS ON. CAR ALSO LOSES POWER/SPEED WHILE IN DRIVE AND ENGINE LIGHT TURNS ON WHEN MAKING A TURN. CAR LOSES SPEED AND DRIVER IS NOT ABLE TO ACCELERATE WHILE ON BUSY HWY OR STREET.. BOUGHT CAR NEW WITH 16 MILES ON ODOMETER FROM CHRYSLER JEEP DEALER. MANUFACTURE WARRANTY EXPIRED 2 MONTHS PRIOR TO THIS PROBLEM. MILEAGE 63,000 MILES. I HAVE AN EXPENSIVE EXTENDED DEALER WARRANTY. CHRYSLER JEEP DEALER SAYS ENGINE WILL BE REPLACED W/ NO DEDUCTIBLE AND NO ADDL CUSTOMER COST ACCORDING TO DEALER WARRANTY.. OIL GASKETS BLOWN ALSO WITH EXCELLENT SERVICE RECORD AT CHRYSLER JEEP DEALER.. NO ONE SHOULD HAVE TO PURCHASE AN EXPENSIVE EXTENDED WARRANTY ON A NEW CAR AND HAVE TO REPLACE AN ENGINE FOR A CAR UNDER 5 YEARS OLD. CAR HAS ONE DRIVER 62 YRS OLD, NO ACCIDENTS NO TICKETS IN 15 YEARS THIS IS AWFUL FOR A 3.25 YEAR OLD JEEP!! CAR HAS BEEN AT JEEP DEALERSHIP SERVICE DEPT SINCE DEC 31, 2019 FOR ENGINE REPLACEMENT.

I WAS DRIVING DOWN THE STREET THEN WENT TO TAKE A LEFT AND MY CAR SHUT OFF. I GOT IT TO THE SIDE OF THE ROAD AND TRIED TO START IT,WOULD NOT START. I THEN WAITED A FEW MINUTES AND TRIED AGAIN AND IT STARTED LUCKILY I WAS CLOSE TO HOME AND CALLED TOW TRUCK AND THEY BROUGHT IT TO DEALERSHIP FOUND OUT IS BURNING OIL ONLY HAD 35;698 MILES AND WHEN THE CAR GETS DOWN TWO QUARTS OF OIL THESE CARS WILL SHUT DOWN WITH NO NOTICE. SOMEONE IS GOING TO GET KILLED. NO DASH LIGHT COMES ON.

ABOUT TWO MONTHS AGO WHILE DRIVING THE CAR CHIMED AND THE MESSAGE "SERVICE SHIFTER" APPEARED ON THE SCREEN ALONG WITH ALL LIGHTS NEXT TO SHIFTER TO LIGHT UP RED. THE VEHICLE HAS TO TURNED OFF AND RESTARTED TO RESET. NOW THE SAME THING KEEPS HAPPENING. THIS NEVER HAPPENED BEFORE THE OVER THE AIR UPDATE. EXTREMELY IRRITATING AND SCARY THE FIRST TIME IT HAPPENED THANK GOD I WASN'T IN AN ACCIDENT LIKE OTHER REPORTS HAVE NOTED. JEEP NEEDS TO RECALL THIS ISSUE AND FIX IT!!!

THE CAR DASHBOARD KEEP SAYING SERVICE SHIFTER. THIS HAPPENS AFTER DRIVING ANYTIME ON ALL ROADS AND PUTTING THE CAR IN PARK.

SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D. LOOKS LIKE THIS IS A KNOWN ISSUE AND PRODUCT FLAW. NOT SURE HOW MANY PEOPLE HAVE TO COMPLAIN BEFORE SOMETHING IS DONE.

VEHICLE SHUTS OFF WHILE DRIVING. HAPPENS MOSTLY IN THE MORNING AND AFTER MAKING A TURN. THE VEHICLE HAS SHUT OFF AT RANDOM TIMES THROUGHOUT THE DAY AND EVENING. COULD BE A CRANKING ISSUE AS IT HAPPENS MOSTLY WITHIN A HALF HOUR OF STARTING. EVERY INCIDENT WHERE THE VEHICLE HAS SHUT OFF WHILE DRIVING HAS BEEN ON A STREET AND WHILE ACCELERATING IN MOTION. BEFORE SHUTTING OFF, THE ENGINE LIGHT WILL COME ON AND IMMEDIATELY AFTER, WILL SHUT OFF.

LEAKING DURING HEAVY RAIN PASSENGER ( NOT WHEN DRIVING ) SIDE FRONT AND REAR FLOOR BOARDS

SERVICE SHIFTER LIGHT APPEARS WHILE DRIVING OFTEN; I HAVE TAKEN IT TO THE JEEP DEALERSHIP ON SEVERAL OCCASIONS AND THERE HAS NOT BEEN ANY FINDING RESULTING IN A SOLUTION TO THE ERROR (AS IT DISAPPEARS AND COMES BACK ON MULTIPLE OCCASIONS). OFTEN WHEN THE SERVICE SHIFTER APPEARS IT CAUSES THE VEHICLE TO JOLT OR NOT SHIFT

WHEN DRIVING MY 2016 JEEP CHEROKEE THE VEHICLE HAS DIED OUT COMPLETELY ON ME IN THE MIDDLE OF DRIVING. WHILE DRIVING THERE IS A DING NOISE FOLLOWED BY A MESSAGE ON MY DASH BOARD THAT SAYS PUT CAR IN PARK THEN SWITCH INTO GEAR, WHEN I AM ALREADY IN DRIVE AND DRIVING THEN THE CAR STOPS AND THE BRAKES AND STEERING LOCKS UP COMPLETELY THE BATTERY LIGHT FLASHES THEN THE WHOLE DASH GOES BLACK. THEN I HAVE TO TRYING TURNING IT OVER A FEW TIMES AND THEN IT WILL FINALLY START WITH NO WARNING LIGHTS ON OR ANYTHING AFTER IT JUST LOCKED UP AND DIED. THIS VEHICLE HAS DIED SEVERAL TIMES ON ME WHILE TURNING RIGHT, WHILE JUST DRIVING, AND IN THE MIDDLE OF INTERSECTIONS. I TOOK IT TO A MECHANIC AND THERE IS NO INDICATION OF THIS HAPPENING AS FAR AS CODES THAT CAN BE BROUGHT UP OR ANYTHING BUT WHEN HE TEST DROVE IT THE SAME THING HAPPENED TO HIM HE MADE A RIGHT ON 12-31 AND THE CAR SAID PUT CAR IN PARK THEN SELECT A GEAR THEN WENT BLACK AND THEN IT TOOK A FEW TIMES FOR THE CAR TO TURN OVER AGAIN, BUT YET AGAIN TURNING ON WITH NO WARNING LIGHTS OR ANYTHING AFTER, BUT COME TO FIND ONLINE THIS IS A SERIOUS ISSUE THAT JEEP HAS NOT ADDRESSED AND THERE SEEMS TO BE NO SOLUTION BESIDES BEING IN CONSTANT FEAR THAT YOU CAR IS GOING TO DIE OUT ON YOU. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED BEFORE THERE ARE LIVES TAKEN. I HAVE A TWO YOUNG TODDLER DAUGHTERS THAT I DON'T FEEL SAFE DRIVING IN OUR 2016 JEEP CHEROKEE IN FEAR FOR THEIR LIVES!

SIMILAR TO OTHER JEEP CHEROKEE YEAR MODELS, MY 2016 JEEP CHEROKEE SLIPS OUT OF GEAR INTO NEUTRAL WHILE DRIVING, EITHER BETWEEN 1ST TO 2ND GEAR OR 2ND TO 3RD GEAR. MAKES FOR A DANGEROUS RIDE WITH MY 2 CHILDREN IN BACK AND THE CAR BASICALLY STOPS WORKING AND CARS IN BACK OF ME HAVE TO SLAM THEIR BRAKES SO TO NOT RUN INTO ME. THIS HAPPENS RANDOMLY, WHETHER CAR HAS BEEN DRIVEN FOR 10 MINUTES OR JUST STARTED.

SERVICE SHIFTER WARNING. ALL GEARS ON SHIFTER ARE LIGHT RED. P R N D

SERVICE SHIFTER MESSAGE APPEARED IN THE CENTER DISPLAY AND IS LOCK IN PLACE, NOT BEING ABLE TO SCROLL THROUGH THE MENUS ANY LONGER. NEXT TO THE SHIFTER ALL LIGHTS FOR SHIFTER POSITION ARE ILLUMINATED AND YOU CANNOT SEE WHICH GEAR THE VEHICLE IS IN ANYMORE FROM LOOKING DOWN AT THE SHIFTER. THIS HAS HAPPENED MULTIPLE TIMES MOSTLY WHILE IN MOTION BUT HAS ALSO HAPPENED WHILE STATIONARY. THE MESSAGE INCLUDING ALL OTHER INDICATIONS CAN GO AWAY WITH A FULL SHUTDOWN.

DRIVING AT NIGHT IN THE RAIN ON THE HIGHWAY 60 MPH. LOST POWER STEERING, BRAKES, FORWARD WARNING COLLISION AND OTHER CONTROLS. LOST CONTROL OF THE VEHICLE CRASH INTO THE EMBANKMENT. ALMOST ROLLED THE VEHICLE. DEALER STATED STEERING MODULAR FAILED AND REPLACED STEERING RACK AND PINON SYSTEM. DEALER STATED 12 ACTIVE COMPUTER CODES SHUT DOWN ALL OF ABOVE FUNCTIONS. DEALER STATED COMPUTER STEERING COMPUTER MODULE FAILED CAUSING STEERING AND OTHER FUNCTIONS TO FAIL.

APPROX. 68,000 MILES, OWNED FOR 3 YEARS, REGULAR MAINTENANCE AND INSPECTION. VEHICLE IN MOTION ON CITY STREETS TURNS TO NEUTRAL AFTER THE FIRST FEW RIGHT TURNS. GEAR SHIFTER AUTOMATICALLY SHIFTS TO NEUTRAL AFTER THE CAR'S WARNING SYSTEM READS "SHIFT TO PARK" WHILE THE VEHICLE IS IN DRIVE AND IN MOTION. TO RESTART THE VEHICLE, THE DRIVER MUST PLACE THE VEHICLE IN PARK, TURN OFF THE ENGINE AND RESTART IT, HOWEVER THE BATTERY LIGHT FLASHES. THIS HAS HAPPENED THREE TIMES IN AS MANY WEEKS, ALL WHILE IN TRAFFIC. WHEN TAKEN TO JEEP DEALERSHIP MECHANIC, NO CODE SHOWS UP ON OBD. AFTER ONLINE RESEARCH, MANY OWNERS OF JEEP WRANGLERS, (AS WELL AS LATITUDES) HAVE HAD THIS SAME ISSUE. THERE IS A CONSENSUS IT MAY BE A RESULT OF A POORLY IMPLEMENTED FAILSAFE THAT JEEP INSTALLED WHEN THE ENGINE OIL IS LOW. ALLEGEDLY, ON JEEPS WITH CERTAIN ENGINES (2.4L) THEY BURN OIL AT A HIGHER RATE THAN WHAT THE ONBOARD COMPUTERS CAN GAGE. IT APPEARS THAT JEEP DEALERSHIPS FEIGN IGNORANCE WITH THIS PROBLEM. HOWEVER, WHEN OTHER OWNERS HAVE PRESSED THE JEEP CORP., THEY SAY THEY MAY ISSUE A RECALL IF ENOUGH PEOPLE COMPLAIN. HTTPS://WWW.CARCOMPLAINTS.COM/JEEP/CHEROKEE/2019/ENGINE/ENGINE_SHUT_DOWN.SHTML

I WAS SENT A RECALL FOR MY NAVIGATION TO UPGRADE, I WAS SENT A FLASH DRIVE FOR THE UPGRADE AND IT DIDNT WORK. I CALLED THE NUMBER ON THE PAPERWORK AND THEY SAID TO HAVE THE NEAREST DEALERSHIP DO THE UPGRADE BECAUSE THE FLASHDIVE WAS NOT WORKING. THE DEALERSHIP SAID THEY COULDNT DO THE UPGRADE BUT FOR 400 DOLLARS THEY COULD FIX MY USB PORT SO THEY COULD UPGRADE THE SOFTWARE AND THEY KEPT THE RECALL PAPERWORK SO NOW I DONT HAVE THE NUMBER TO CALL AND TELL THEM IT'S NOT DONE AND WHEN I ENTER MY VIN IT SAYS ALL RECALLS ARE FINISHED.

SERVICE SHIFTER WARNING PERIODICALLY COMES ON AND GOES OFF WHEN THE VEHICLE IS TURNED OFF AND RESTARTED. WHEN WARNING COMES ON DASHBOARD I AM UNABLE TO CLEAR IT SEE ANYTHING ELSE ON THAT SCREEN

I HAVE THE 2.4L IN MY CHEROKEE. THE SAME AS OTHER JEEP MODELS AND I HAVE HAD THE SAME OIL CONSUMPTION ISSUE THAT THIS ENGINE LINE HAS. JEEP JUST SHUT OFF AND HAD TO RESTART. NO WARNING OR LIGHTS ON DASH TO INDICATE LOW OIL. I HAD JUST A DROP OF OIL ON THE DIPSTICK. ONLY DROVE JUST OVER 5000 MILES. DEALER SAID ITS NORMAL TO BURN OIL AND FCA KNOWS ABOUT THE ISSUE BUT WILL NOT REPAIR. THEY SAY ABOUT 70% OF THE 2.4 ARE AFFECTED ACROSS ALL MODELS. WITH ALL THE ISSUES I SEE ON FORUMS AND SOCIAL MEDIA IT SEEMS SOMETHING SHOULD BE DONE BEFORE WE GET TO THE THRESHOLD OF UNACCEPTABLE ACCIDENTS AND DEATH. ALL MAINTENANCE HAS BEEN DONE AT A FCA DEALER. HARD TO BELIEVE IT JUST STARTED TO BURN OIL.

SPEEDOMETER READING IS OFF... CAUSED SPEEDING TICKET, BECAUSE I DIDN'T REALIZE I WAS SPEEDING BECAUSE OF THE SPEEDOMETER READING WAS OFF. OFFICER SAID HE CLOCKED ME AT 94 MPH IN 70MPH, THOUGHT I WAS GOING 73....IN MOTION ON HIGHWAY

THE TWO FRONT AIRBAGS DID NOT DEPLOY. WE WAS HIT INTO A CEMENT DIVIDER ON FREEWAY WHILE GOING 65TO 70 MPH. FLIPPED ROLLED 5TO6 TIMES ON ALL SIDES OF CAR LANDED ON THE TOP AND THE FRONT AIRBAGS DID NOT DEPLOY. CAUSING INJURY TO DRIVER AND PASSENGER

WHILE DRIVING 30MPH IN LIGHT TRAFFIC SUDDENLY AND OUT OF NOWHERE SERVICE SHIFTER MESSAGE COMES ON HUD. VEHICLE HAS 24K MILES ALL THE RED LIGHTS LIGHT UP ON SHIFTER COLUMN. AFTER RESEARCHING HUNDREDS OF JEEP OWNERS HAVE SAME ISSUE. WIRING HARNESS SHORT AND ENTIRE FLOOR SHIFTER NEEDS TO BE REPLACED. PROBLEM REPEATS FOR MANY PEOPLE. SOME HAVE HAD TO BRING CAR IN SEVERAL TIMES WITH RECURRING PROBLEM - SHOULD BE A RECALL

'SERVICE SHIFTER' MESSAGE CAME ON & ALL RED LIGHTS ON SHIFTER TREE WHILE ON THE FREEWAY NO LESS! IT DOES HAPPEN ANYWHERE. 2016 JEEP AWD LATTITUDE. THEY REPLACED THE SHIFTER AND WIRING HARNESS ONCE ALREADY. A FEW MONTH LATER IT CAME BACK ON. TOOK IT IN AND THEY STATED THAT THEY WOULD NOT FIND ANYTHING WRONG. BUT IT IS STILL COMING ON.

VEHICLE ENGINE LIGHT CAME ON WHILE DRIVING. TOOK TO LOCAL DEALERSHIP. CODE SHOWS THERMOSTAT STUCK OPEN. AT ~40,000 MILES. REPAIR WAS OVER $700.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE MESSAGE CENTER DISPLAYED "SERVICE ENGINE IMMEDIATELY" AND A HUMMING NOISE EMERGED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS DRIVEN TO MORIAN CHRYSLER JEEP (374 SIEMERS DR, CAPE GIRARDEAU, MO 63701) WHERE IT WAS DETERMINED THAT THERE WAS A FAILURE WITH THE FOUR WHEEL DRIVE SYSTEM. THE VEHICLE WAS TAKEN TO MORIAN CHRYSLER JEEP (374 SIEMERS DR, CAPE GIRARDEAU, MO 63701) THREE OTHER TIMES FOR ELECTRICAL FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

I WAS STOPPED ON A BUSY MAIN ROAD IN MY TOWN, TO MAKE A LEFT INTO MY NEIGHBORHOOD AND MY JEEP CHEROKEE STALLED. THE DASH LIT UP WITH PUT IN PARK AND RESTART CAR. I PUT IT IN PARK AND THE CAR RESTARTED. I DROVE TO MY HOUSE AND PARKED THE CAR. I HAD TO USE MY OTHER CAR TO GO TO WORK BECAUSE I WAS AFRAID FOR MY SAFETY IF I DROVE MY JEEP CHEROKEE.

ENGINE SHUT OFF WHILE VEHICLE IN MOTION WITH FOOT ON ACCELERATOR (TRAVELING ~10MPH). . LOST POWER STEERING AND BRAKES. NOTICE APPEARED ON DASHBOARD ABOUT SHIFTER. TRIED TO POWER ENGINE BACK ON TO NO AVAIL. WAITED A COUPLE OF MINUTES AND VEHICLE WAS ABLE TO START AGAIN.

I WAS IN A CAR WRECK ON NOV 21ST AND HIT MY FRONT END AT 65 MPH. MY SEAT BELT DID NOT TIGHTEN AND MY AIRBAGS DID NOT DEPLOY. THE CAR I HIT HOWEVER HAD THEIR FRONT AIRBAG DEPLOY AND I HIT THEIR REAR END. *LN*JB VIN NUMBER XXXXXXXXXXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EXPERIENCING THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

I PURCHASE THIS VEHICLE ABOUT 7 MONTH AGO. I TOOK A TRIP TO DALLAS TEXAS IN IT, ON THE DRIVE THERE THE SERVICE SHIFTER LIGHT CAME ON. I PULLED OVER TO THE SHOULDER AND PLACED THE VEHICLE IN PARK AND TURNED THE ENGINE OFF. I RESTARTED THE VEHICLE AND ALL WAS WELL. I HAVE CONTINUALLY HAVING THE PROBLEM WITH THE SERVICE SHIFTER LIGHT COME ON, AND HAVE TAKEN IT IN TO BE SERVICE AND THEY CAN FIND A PROBLEM. JUST IN THE LAST 5 DAYS THE SERVICE SHIFTER INDICATOR HAD COME ON 12 TIME.

CHECK ENGINE LIGHT CAME ON. TOOK THE VEHICLE TO LOCAL JEEP DEALERSHIP. VEHICLE HAS APPROX. 38,000 MILES AND THE THERMOSTAT HOUSING ASSEMBLY IS MALFUNCTIONING AND NEEDS TO BE REPLACED. TOLD BY DEALERSHIP THIS IS A COMMON ISSUE WITH 2015/2016 CHEROKEES BETWEEN 30,000 AND 40,000 MILES. VEHICLE IS NO LONGER UNDER WARRANTY. IF THIS IS SUCH A COMMON OCCURRENCE, SHOULDN'T THIS BE A RECALL? IF IGNORED, THIS COULD LEAD TO SEVERE ENGINE DAMAGE.

DROVE CAR FOR ONLY 2-3 BLOCKS AFTER SITTING 8 HOURS WHILE AT WORK (FIRST TIME 11/12/19 - OUTSIDE TEMP IN THE 30'S) AND THE SECOND TIME OVERNIGHT IN UNHEATED GARAGE (11/23/19 - OUTSIDE TEMPS IN THE 30'S), WHILE TURNING RIGHT AT A STOPLIGHT TO ENTER ON TO A MAJOR ARTERY (FIRST TIME) AND A STOP-SIGN TO ENTER ONTO A RESIDENTIAL STREET (SECOND TIME) THE CAR SHUT ITSELF OFF COMING TO A COMPLETE STOP. BOTH TIMES CAR WAS NOT "WARMED-UP" BEFORE DRIVING. CONTACTED A LOCAL CHRYSLER/JEEP DEALER WHO GOT US IN FOR CHECK-UP 11/27/19 AND EVENTUALLY SAID THE ENGINE OIL WAS BELOW THE DIPSTICK AND IF THE OIL GETS TOO LOW THE ENGINE WILL GET HOT AND TO PREVENT ENGINE DAMAGE THE CAR WILL SHUT DOWN AUTOMATICALLY. THIS HAS NEVER HAPPENED BEFORE DESPITE US TRAVELING FOR THE PAST 4 SUMMERS APPROXIMATELY 4000 MILES FROM KANSAS CITY TO YELLOWSTONE NATIONAL PARK AND BACK, AND THE SUMMER OF 2018 TO YELLOWSTONE, SEATTLE AND BACK (TOTAL OF OVER 5000 MILES AND EACH TIME NOT GETTING ANOTHER OIL CHANGE FOR OVER ANOTHER MONTH TO 5 MONTHS OF CITY DRIVING ONCE WE GOT BACK HOME. THE LAST OIL CHANGE WE HAD BEFORE THESE TWO INCIDENTS REFERENCED ABOVE WAS ON JULY 19, 2019 AND THE MILEAGE WAS 53191. THE MILEAGE ON THE CAR NOW IS 56916. TAKEN INTO ACCOUNT THAT WE'VE PROBABLY DRIVEN ABOUT 150 MILES SINCE THE FIRST INCIDENT UNTIL RIGHT NOW, THAT MEANS WE'RE "DOWN" 1 QUART/1800 MILES. RESEARCHING "GOOGLE", THERE ARE MULTIPLE COMPLAINTS FROM OTHER CHEROKEE OWNERS OF 2016 OR OTHER YEAR MODELS OF THE SAME ISSUE. THEY SAY JEEP FEELS 1 QUART OF OIL USED/1000MILES OF DRIVING IS ACCEPTABLE. EVEN SO, MY CONCERN IS WHY MY VEHICLE IS SUDDENLY EXPERIENCING THIS POWER LOSS AND OIL USAGE WHEN FOR THE PAST 5 YEARS (PURCHASED CAR 10/31/2015) IT HAS NEVER BEEN AN ISSUE. ONE OIL CHANGE MILEAGE WAS OVER 7500 MILES AND YET WE NEVER HAD THIS PROBLEM. THE OIL LIGHT HAS NEVER COME ON TO WARN OF LOW OIL PRESSURE.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A GRINDING NOISE COMING FROM THE STEERING WHEEL. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE AXLE SHAFT ASSEMBLY FAILED. THE CONTACT STATED THAT SHE WAS NOT INFORMED OF ANY FAILURES WITH THE VEHICLE WHEN IT WAS PURCHASED IN MARCH OF 2019. THE CONTACT ALSO STATED THAT THE WIPER ARMS MALFUNCTIONED. THE FAILURES BEGAN WHEN THE VEHICLE WAS PURCHASED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,934.

SERVICE SHIFTER INDICATOR COMES ON- SOLID RED LIGHTS APPEAR ON THE SHIFTER IN EVERY GEAR. COMES ON EVERY COUPLE OF DAYS. CARGURUS HAS SEVERAL PEOPLE COMPLAINING ABOUT EXPERIENCING THE SAME PROBLEM. DEALERSHIPS SEEM TO NOT REALLY KNOW WHAT THE REAL PROBLEM IS, REPLACING ENGINES, TRANSMISSIONS, SHIFTERS- ONLY TO HAVE THE PROBLEM COME BACK FOR THESE FOLKS. CLEARLY, A RECALL IS IN ORDER. I AM CONCERNED IF I TAKE MINE IN, I WILL HAVE THE SAME PROBLEM AS THE OTHERS, PRICE GOUGED- WITH NO REAL SOLUTION. HERE IS THE LINK FOR THE FEED OF PROBLEMS: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS947921

FAULTY ENGINE WITH EXCESSIVE OIL CONSUMPTION. ENGINE PISTON BLOWN AT 54K, ON BRAND NEW 2016 JEEP CHEROKEE, AND CONSEQUENTLY REPAIRED UNDER MANUFACTURER WARRANTY. FCA AND DEALERSHIP DIFFICULT TO WORK WITH AND ATTEMPTED EVERYTHING TO AVOID THE REPAIR UNTIL I OBTAINED LEGAL COUNSEL. THE VEHICLE STILL RANDOMLY SHUTS OFF WHILE BEING OPERATED WHICH MAKES IT A DANGER TO ALL. I HAVE ALSO EXPERIENCED ISSUES WITH THE TRANSMISSION, WHICH THE DEALERSHIP SAID STEMMED FROM THE ELECTRICAL SYSTEM. THE VEHICLE WOULD GET "STUCK" IN A PARTICULAR AND CAUSE THE VEHICLE TO "JUMP" WHILE ATTEMPTING TO IDLE DOWN. LASTLY, THE SERVICE SHIFTER LIGHT HAS COME ON. THE LIGHT COMES ON WHILE THE VEHICLE IS IN MOTION AND DOES NOT APPEAR TO EFFECT THE OPERATION OF THE VEHICLE. NEVERTHELESS, THIS IS ANOTHER PROBLEM ADDED TO THE ENGINE AND TRANSMISSION ISSUES. THIS VEHICLE IS TRASH AND NEEDS TO BE COMPLETELY RECALLED. SHAME ON FCA FOR SELLING THIS VEHICLE WITH A TON OF DEFECTS. SHAME ON ANY AUTHORITY THAT DOES NOT INVESTIGATE THE CLAIMS REGARDING THIS VEHICLE, OR DOES IT TAKE A CATASTROPHIC EVENT TO GATHER YOUR ATTENTION.

CEI P0128 COOLANT TEMPERATURE TOO COLD. NO OVERHEATING ISSUES, TEMPS HAVE REMAINED CONSISTENTLY. CAME ON WHILE DRIVING. THERMOSTAT NEEDS REPLACING IN ONLY 4 YEARS FROM PURCHASE. TEMPS HAVE ONLY BEEN HOVERING AROUND FREEZING.

MULTIPLE INSTANCES OF SERVICE SHIFTER MESSAGE OCCURRING WHILE DRIVING OR IMMEDIATELY AFTER DEPARTURE. MUST PLACE CAR IN PARK AND TURN OFF VEHICLE. RESTART VEHICLE NO FURTHER ISSUES. DOES NOT TYPICALLY REOCCUR WITHIN A FEW DAYS. 1-6 WEEKS BETWEEN OCCURRENCE. NO ERROR MESSAGE, NO ISSUES NOTED BY MECHANIC. CONCERNING FROM A SAFETY STANDPOINT.

2016 JEEP CHEROKEE APPROX. 58,000 MILES BEGAN SHUTTING DOWN WHILE EXITING THE PARKING GARAGE, STALLED OUT SEVERAL TIMES AND STEERING AND ALL CONTROL OF THE VEHICLE WAS LOST. TOOK IT TO THE SHOP AND AFTER RUNNING DIAGNOSTIC WAS TOLD THAT NOTHING COULD BE FOUND TO BE WRONG WITH THE VEHICLE. DID NOT DRIVE THE VEHICLE FOR A WEEK AND WHEN IT WAS DRIVEN AGAIN BEGAN DISPLAYING THE SAME PROBLEMS WITH COMPLETE SHUT DOWN. AFTER SOME INVESTIGATION ON THIS WEB SITE AND OTHERS, I FOUND THAT THIS IS A COMMON PROBLEM WITH THE 2016 JEEP CHEROKEE DUE TO THE BUILT IN KILL SWITCH TO PROTECT THE ENGINE WHEN THE OIL IS LOW. I CHECKED THE OIL AND IT WAS INDEED LOW. PRIOR TO THIS FAILURE, THE VEHICLE HAS BEEN WELL MAINTAINED WITH ALL RECOMMENDED OIL CHANGES AND PREVENTATIVE MAINTENANCE. JEEP/CHRYSLERS SOLUTION TO THE PROBLEM-CHECK YOUR OIL MORE OFTEN! THIS VEHICLE IS DANGEROUS-NOT ONLY TO THE DRIVER AND PASSENGERS BUT TO OTHER VEHICLES ON THE ROADS AS THE VEHICLE STOPS WITH NO WARNING AND COULD CAUSE MAJOR ACCIDENTS AND DEATHS. THEY NEED TO BE TAKEN OFF OF THE ROADWAYS

I HAVE HAD THIS CAR FOR MONTH, AND THIS HAS HAPPENED 4 TIMES. WHEN IDLING AT A LIGHT OR STOP SIGN, CAR COMPLETELY SHUTS OFF AND CAN'T BE TURNED BACK ON FOR SEVERAL MINUTES. DASHBOARD AND TOUCHSCREEN GO BLACK AND CAN'T EVEN TURN ON HAZARDS TO ALERT PEOPLE BEHIND YOU.

EVENT 1 (NOV 2019) WAS PASSING A CAR, GOING 68 ON FREEWAY, GOT INTO RIGHT LANE BACKED MY FOOT OFF THE GAS TO SLOW A BIT AND THE CAR STAYED IN "PASSING GEAR" REVVED UP HIGH ON THE TACH. AND WOULD NOT COME BACK DOWN UNTIL I TOOK MY FOOT COMPLETELY OFF THE GAS. EVENT 2 (NOV 18, 2019) STOPPED AT A STOP SIGN, APPLIED GAS TO GO AND IT WENT NOWHERE. THE ENGINE SOUNDED LIKE IT WAS GOING FAST, BUT I WAS NOT IN GEAR. I HAD TO TAKE MY FOOT COMPLETELY OFF THE GAS, THE CAR LUNGED FORWARD WITH TWO QUICK HOPS A COUPLE OF TIMES THEN WENT INTO GEAR. EVENT 3 (NOV 20, 2019) GOING SLOW IN A PARKING LOT THE CAR JUST DIED ON ME. NO REASON. THIS JEEP HAS ONLY 28,000 MILES ON IT. IT SHIFTS HARD!! ACTUALLY GOES INTO GEAR AT TIMES SO ROUGH THAT IT MAKES ME LUNGE FORWARD, IT JERKS A LOT WHILE GOING SLOW LIKE IT'S NOT IN THE RIGHT GEAR. I AM GOING TO JEEP TOMORROW TO HAVE IT CHECKED OUT, BUT AFTER READING ALL THESE COMPLAINTS, I SEE WHERE I MIGHT BE IN FOR A LONG HAUL.

CEI P0128 COOLANT TEMPERATURE TOO COLD. HAVING TO REPLACE THERMOSTAT ON A CAR ONLY 3 YEARS OLD. TEMPS HAVE NOT BEEN BELOW FREEZING & DIDN'T HAVE THIS ISSUE LAST WINTER. THERMOSTAT IS STUCK OPEN SO GAS CONSUMPTION HAS INCREASED & HEAT HAS DECREASED.

MY REAR GLASS WINDSHIELD BURST WHEN HEATING UP USING REMOTE START. I'VE READ MULTIPLE COMPLAINTS ABOUT THIS HAPPENING WITH JEEPS AS WELL AS FORD TRUCKS. IT'S VERY DANGEROUS. THERE NEEDS TO BE A RECALL! CONSUMERS SHOULD NOT HAVE TO PAY FOR SOMETHING THAT WAS ENGINEERED FAULTY.

IN MY CHEROKEE THE SERVICE SHIFTER INDICATOR CAME ON. ALL THE POSITIONS ON THE SHIFTER LITE UP (P,R,D AND THE + -) THIS APPEARS TO BE A PROBLEM WITH THIS MODEL. I LOOKED AT SEVERAL OTHER COMMENTS ON LINE. I WAS LEAVING A DRIVE IN AND WHEN I PUT IT IN REVERSE EVERYTHING TURNED RED AND THE SERVICE SHIFTER ILLUMINATED IN MY MESSAGE CENTER. I WAS ABLE TO MAKE IT HOME. WHEN I GOT HOME I TURNED THE VEHICLE OFF. WHEN I TURNED IT BACK ON EVERYTHING WAS BACK TO NORMAL. I HAD A ISSUE RIGHT AFTER I BOUGHT THE VEHICLE. IT WAS STUCK IN PARK AND HAD TO BE TOWED BACK TO THE DEALERSHIP. I BELIEVE THE MILEAGE WAS AROUND 2000 MILES. I CURRENTLY HAVE APPROXIMATELY 83000 MILE ON THE VEHICLE.

WHILE DRIVING ON A HIGHWAY WITH A SPEED LIMIT OF 65 MPH AND HEAVY TRAFFIC, ALL OF THE SUDDEN MY VEHICLE WOULD NOT SHIFT OUT OF 3RD GEAR. ONCE I REACHED AROUND 40MPH AND TRIED TO ACCELERATE I FELT KNOCK AND SHAKING. THE ENGINE WOULD CONTINUE TO REV, HOWEVER NO ACCELERATION OR SHIFTING WOULD HAPPEN. IT BEGINS TO SPUTTER AND FEELS AS THOUGHT THE VEHICLE IS GOING TO SHUT OFF.

ON VARIOUS OCCASIONS (3 SO FAR) THE "SERVICE SHIFTER" WARNING MESSAGE CAME ON. BY SHUTTING OFF THE IGNITION THE PROBLEM WOULD CLEAR. ON NUMEROUS OTHER OCCASIONS I GOT A "CHECK TRANSMISSION" ...UNKNOWN PROBLEM WARNING. THESE WARNING MESSAGES ALL OCCURRED WHILE THE VEHICLE WAS IN MOTION, ON CITY STREETS UNDER NORMAL DRIVING CONDITIONS. I TOOK THE VEHICLE TO MY DEALER AND A CHECK CAME UP WITH "TRANSMISSION MODULATOR, UNKNOWN PROBLEM" WAS NOTED. AN APPOINTMENT WAS MADE BUT THE MESSAGES CLEARED ON IT'S OWN (2 OCCASIONS FOR THE TRANSMISSION WARNING). THE DEALER ADVISED ME THAT NOTHING COULD BE DONE WITHOUT THE MESSAGE BEING ACTIVE.

WHEN CAR IS PUT INTO NEUTRAL, THE SPORT SHIFTER MODE IS ACTIVATED AND OCCASIONALLY WHEN PUT INTO REVERSE, SERVICE SHIFTER MESSAGE APPEARS ON DASH AND ALL PRND LIGHTS APPEAR LIT. DOESN'T APPEAR TO AFFECT DRIVING BUT IS WORRISOME. CURRENT MILEAGE IS 47,000

SERVICE SHIFTER COMES ON AND SHIFTER PRND ALL RED LIGHTS COME ON AND YOU CAN NOT TELL WHAT GEAR THE CAR IS IN. IT CAME ON ONCE WHEN YOU SHUT OFF THE CARE IT WENT AWAY IT SIS THIS TWICE NOW IT JUST STAYS LIT. UP IN RED.

THIS ISSUE HAS HAPPENED SEVEN TIMES NOW IN THE LAST MONTH. MOST RECENT WAS ON 11/14/2019. WHILE DRIVING (IN MOTION) ABOUT 25 MPH IN RESIDENTIAL AREA, JEEP TURNS OFF IN THE MIDDLE OF THE ROAD. ERROR MESSAGE POPS UP ON DASHBOARD TO "SHIFT TO P THEN DESIRED GEAR" (SEE PHOTO). I AM ABLE TO PULL OVER TO THE SIDE OF THE ROAD BUT CAR HAS TO BE TURNED COMPLETELY OFF. IT TAKES A COUPLE OF TIRES TO RESTART THE ENGINE. UNKNOWN AS TO WHY THIS IS HAPPENING. TOOK TO DEALERSHIP AND THEY SAID THEY COULD NOT FIND ANY CODES AND TO LET THEM KNOW IF PROBLEMS CONTINUES. THIS IS VERY DANGEROUS AS I COULD HAVE BEEN ON A MAJOR HIGHWAY AND CAUSED AN ACCIDENT.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, IT STALLED AND AN ABNORMAL CLICKING NOISE WAS HEARD. THE CONTACT MENTIONED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE WAS MISFIRING. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT HE COULD NOT REPAIR THE VEHICLE BECAUSE THE FAILURE WAS A MANUFACTURER ISSUE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RECOMMENDED THE VEHICLE BE TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 88,000.

SERVICE SHIFTER INDICATOR ILLUMINATED ON 2016 JEEP CHEROKEE.