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2016 Lexus ES350 4 DR FWD

1
Recalls
19
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 11.1%

Complaints
Recalls

19 Complaints

for 2016 LEXUS ES350
12/22/2021
Components: UNKNOWN OR OTHER
Incident Date: 12/22/2021
Crash: No
Fire: No
Vehicle Identification Number: JTHBK1GG5G2******
Summary

Effective in 2022 all cellular carriers are upgrading to 5G. With this transition a majority of vehicles will no longer be able to use their vehicles emergency crash response systems. In my 2016 Lexus ES350 the Emergency SOS system utilizes 3G cellular service which will be turned off in 2022 making an automated call in the event of a crash impossible. The DOT needs to block this measure as owners of vehicles should not be forced to purchase a newer vehicle simply for emergency services.

07/05/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 58ABK1GGXGU******
Summary

At 1 p.m. July 5, 2021, I was driving on the expressway on a short trip from home (about 5 miles). Temperature outside was 83 degrees, inside car 70 degrees. No overpasses, nearby cars, or debris noted from roadway. We heard a loud explosion. Seeing no other vehicles, feeling nothing wrong with the tires, or broken mirrors, I cracked open the moon roof slightly and noticed shattered glass. Fortunately, we had the interior moon roof flap of the vehicle closed which prevented the shards from falling on us. There was no warning that this would happen. As it is a holiday, I am awaiting a response from both the insurance company and the dealership. You will note the "upward" explosion that would not be typical of an object coming from the road. We noted nothing from the road or sky (partly cloudy day).

04/05/2021
Components: ENGINE
Incident Date: 04/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 58ABK1GGXGU******
Summary

I BOUGHT USED 2016 LEXUS ES350, MILES 84000, AND AFTER A MONTH I HEARD RATTLING NOISE FROM RIGHT SIDE OF ENGINE. MOST LIKELY FROM WATER PUMP PULLY.

10/29/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/25/2020
Crash: No
Fire: No
Vehicle Identification Number: JTHBK1GG2G2******
Summary

ON FEB. 25, 2020 AT APPROXIMATELY 7 AM I WAS DRIVING ALONG A LOCAL ROUTE IN HICKSVILLE, NY IN MY 2016 LEXUS ES 350 TRAVELING APPROX. 40 MPH. ALL OF A SUDDEN I HEARD WHAT SOUNDED LIKE A GUNSHOT. THE NEXT THING I KNEW I HEARD GLASS RATTLING AROUND ON MY ROOF. I PULLED OVER AND NOTICED THAT MY SUNROOF (PANORAMIC ROOF) HAD SHATTERED INTO 1 THOUSAND PIECES.

10/07/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 58ABK1GG4GU******
Summary

ON OCTOBER 7 AT APPROXIMATELY 5 AM I WAS DRIVING ON INTERSTATE 285 EASTBOUND IN ATLANTA GEORGIA. I WAS DRIVING MY 2016 LEXUS ES 350. I WAS TRAVELING AT A SPEED OF APPROXIMATELY 75 MILES AN HOUR. ALL OF A SUDDEN I HEARD WHAT SOUNDED LIKE A GUNSHOT. THE NEXT THING I KNEW I HEARD GLASS RATTLING AROUND ON MY ROOF. I PULLED OVER AND NOTICED THAT MY SUNROOF HAD SHATTERED INTO 1 MILLION PIECES

07/15/2019
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 07/11/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JTHBK1GG8G2******
Summary

TL* THE CONTACT OWNS A 2016 LEXUS ES350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW OR STOP THE VEHICLE. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS NO INJURIES SUSTAINED BY EITHER DRIVERS. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP TO BE REPAIRED. LEXUS OF MILWAUKEE LOCATED AT 1433 W SILVER SPRING DR, MILWAUKEE, WI 53209, (414) 386-5749, WAS CONTACTED BY PHONE AND QUESTIONED ABOUT POSSIBLE RECALLS FOR WHICH THE VEHICLE MIGHT HAVE BEEN SUBJECTED TO. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V198000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) SOMETIME IN 2017. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

04/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 58ABK1GG2GU******
Summary

THIN WINDSHIELD. WINDSHIELD MUST BE EXTREMELY THIN. I BOUGHT A CERTIFIED LEXUS OCT 2016. WINDSHIELD CRACKED STARTING FROM LEFT BLACK BORDER AROUND WINDSHIELD. SAFELITE REPLACED IT. 6 DAYS LATER, DRIVING DOWN THE HIGHWAY AND IT CRACKED IN THE SAME PLACE STARTING FROM THE BLACK BORDER. NO ROCKS HIT IT. I HAVE BEEN DRIVING 35 YEARS AND NEVER REPLACED A WINDSHIELD. NOW 2 IN 6 DAYS. SOMETHING ISN'T RIGHT LEXUS.

03/14/2019
Components: VISIBILITY
Incident Date: 03/14/2019
Crash: No
Fire: No
Vehicle Identification Number: JTHBK1GG6G2******
Summary

TL* THE CONTACT OWNS A 2016 LEXUS ES350. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE SUN ROOF EXPLODED AND GLASS SHATTERED OUTSIDE OF THE VEHICLE. THE SIDE COVER WAS CLOSED DUE TO THE FAILURE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

01/02/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/27/2018
Crash: No
Fire: No
Summary

SUNROOF SPONTANEOUSLY SHATTERED WHILE I WAS DRIVING DOWN THE ROAD.

11/20/2018
Components: SERVICE BRAKES
Incident Date: 08/24/2018
Crash: No
Fire: No
Summary

WEAK BRAKE

12/11/2017
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 12/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 58ABK1GG5GU******
Summary

DRIVING IN A STORM ALL THE FORWARD LOOKING SENSORS FAILED AS THE SENSOR BECAME COVERED WITH SNOW AND ICE. THESE ARE THE SENSORS THAT CONTROL COLLISION ALERT, LANE DEPARTURE ALERT, CRUSE CONTROL ETC. THE SAFETY FUNCTIONS MOST REQUIRED IN BAD WEATHER FAILED.

11/08/2017
Components: AIR BAGS
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: JTHBK1GG5G2******
Summary

TAKATA RECALL: I WAS CALLED BY LEXUS TO SAY THERE WAS A RECALL 2 MONTHS AGO. I MADE AN APPOINTMENT AND LEFT MY CAR THERE. THEY GAVE ME A LOANER. THEY CALLED AND APOLOGIZED THEY DIDN'T HAVE THE REPLACEMENT PART. THEY SAID THEY WOULD CALL ME WHEN THEY DID AND I RETURNED THE LOANER AND TOOK MY CAR BACK. THEN A MONTH LATER HEY CALLED AND SCHEDULED AN APPOINTMENT AGAIN FOR THE SAME REASON. I ASKED THEM TO CHECK IF THEY HAD THE PART, AND THEY CALLED ME BACK AN HOUR LATER SAYING 'OOPS WE STILL DON'T HAVE THE PART'. THIS IS NOT ACCEPTABLE. I AM DRIVING AN UNSAFE CAR FOR OVER 2 MONTHS AND AM WORRIED I AM AT RISK.

08/21/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 58ABK1GG9GU******
Summary

I HAVE OWN TWO LEXUS'S A 2014 AND 2016 AND IT APPEARED THAT THE WINDSHIELDS ARE EXTREMELY THIN BECAUSE I HAVE HAD ROCKS CRACK THEM ON THE INTERSTATE, ON BOTH OF THE DIFFERENT CARS. I AM CERTAIN THAT OTHERS HAVE HAD THIS TROUBLES AS WELL. I WAS TRAVELING ON A MAJOR HIGHWAY.

04/28/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 58ABK1GGXGU******
Summary

WHILE TURNING RIGHT FROM ONE STREET TO ANOTHER, THERE WAS COMPLETE ENGINE SHUT-OFF, AND SEVERAL SECONDS PASSED BEFORE I COULD RE-START THE CAR, THIS OCCURRING IN MORNING RUSH HOUR, AND BARELY AVERTED AN ACCIDENT. THIS CAR ALSO HAS HAD NUMEROUS RANDOM AND OCCASIONAL ELECTRICAL PROBLEMS, MIRRORS MOVING ON THEIR OWN, GARAGE OPENER NOT WORKING, SEAT MEMORY NOT WORKING, ETC. SHOP CAN'T DUPLICATE THEM AND THEREFORE CANNOT FIX. LEXUS DOES NOT RESPOND. WORRY IS THAT ENGINE CUT-OFF MIGHT HAPPEN AGAIN, AND ALSO WORRY THAT THERE IS AN OVERALL ELECTRICAL PROBLEM THAT AFFECTS MAJOR SYSTEMS, INCLUDING ENGINE OPERATION.

10/29/2016
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/05/2016
Crash: No
Fire: No
Vehicle Identification Number: JTHBKIGG2G2******
Summary

I WAS DRIVING THE CAR ON THE FREEWAY WITH THE CRUISE CONTROL ON WHEN IT STARTED TO RAPIDLY DECELERATE AND PULL BACK TO A STANDSTILL. I PUSHED THE ACCELERATOR BUT NOTHING WOULD STOP THE DECELERATION. I HAD TO PULL OVER TO THE SIDE OF THE FREEWAY SINCE THE CAR EVENTUALLY STOPPED AND PUSHED THE BUTTON TO TURN OFF THE CRUISE CONTROL. AFTER A FEW MINUTES, I FELLT THAT I COULD REENTER TRAFFIC AND WAS ABLE TO DO SO BUT WITHOUT THE CRUISE COUNTROL ENGAGED. I TOOK IT INTO THE DEALER WHO INDICATED THAT THEY COULD FIND NOTHING. THIS WAS A VERY DANGEROUS SITUATION AND I COULD HAVE BEEN REAR ENDED OR GONE OFF THE ROAD. IF THIS HAD HAPPENED AT NIGHT THERE COULD HAVE BEEN VERY BAD CONSEQUENCES.

10/17/2016
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JTHBK1GG4G2******
Summary

2016 LEXUS ES350. CONSUMER WRITES IN REGARDS TO VEHICLE PRE-COLLISION SYSTEM/ BRAKE ACTUATOR SYSTEM MALFUNCTION. *SMD THE CONSUMER STATED SIX WEEKS AFTER LEASING THE VEHICLE. THE PRE-COLLISION SYSTEM/BRAKE ACTUATOR SYSTEM ENGAGED FOR NO REASON; BRINGING THE VEHICLE TO AN UNCONTROLLED ABRUPT STOP, WHILE DRIVING 30 MPH. THE CONSUMER WAS INFORMED BY LEXUS MECHANICS, ENGINEERS AND SPECIALIST THE SYSTEM WAS OPERATING AS DESIGNED. *JB THE CONSUMER STATED THE MANUFACTURER SENT A PAYMENT OF $1000, INDICATING THE COST OF DISCONNECTING THE PCS OPTION. THE CONSUMER RELUCTANTLY ACCEPTED THE OFFER.*JS

08/17/2016
Components: SERVICE BRAKES
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: JTHBK1GG0G2******
Summary

THERE HAS BEEN A RECALL ON LEXUS 2016 ES 350 IN APRIL 2016 FOR THE BRAKE ACTUATOR WHICH COULD CAUSE BRAKE PRESSURE TO FAIL. I HAVE CALLED SEVERAL TIMES THE LEXUS DEALERSHIP IN ESCONDIDO, CA. TELLS ME....... "WE DON'T HAVE THE PARTS AND WE WILL CALL YOU WHEN WE GET THE PARTS." I AM DRIVING A BRAND NEW CAR THAT DOES NOT COMPLY WITH A PORTION OF FMVSS 126, LOSS OF VEHICLE STABILITY CONTROL, INCREASING THE RISK OF A CRASH. IT IS NOW MID AUGUST 2016. I WILL PROBABLY BE DEAD IF THE BRAKES GO OUT AND I WILL NOT BE ABLE TO REPORT TO YOU WHERE THE INCIDENT HAPPENED. WHAT CAN I DO TO SAVE MY SELF AND POSSIBLY OTHERS?

06/07/2016
Components: EQUIPMENT
Incident Date: 06/07/2016
Crash: No
Fire: No
Vehicle Identification Number: JTHBK1GG4G2******
Summary

TL* THE CONTACT OWNS A 2016 LEXUS ES350. WHILE LEAVING A PARKING LOT, THE NAVIGATION SYSTEM FAILED AND AFFECTED THE RADIO. THE CONTACT RESTARTED THE ENGINE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

05/02/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JTHBK1GG8G2******
Summary

THE CAR HAS A SYSTEM JUST LIKE A COMPUTER. THE 'MOUSE' HAS A LIGHT THAT FLITS OVER THE SCREEN. IT IS VERY HARD TO CONTROL WHILE DRIVING AND I FIND IT MORE DANGEROUS THEN TEXTING WHILE DRIVING. YOU REALLY SHOULD LOOK INTO THIS.

1 Recalls

for 2016 LEXUS ES350
07/04/2016
CAMPAIGN NUMBER: 16V198000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Insufficient brake fluid pressure may cause a loss of vehicle control, increasing the risk of a crash.
Campaign Number: 16V198000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Toyota RAV4 vehicles manufactured October 30, 2015, to February 3, 2016, 2016 Lexus RX350 vehicles manufactured October 26, 2015, to February 8, 2016, and 2016 Lexus ES350 vehicles manufactured September 1, 2015, to February 29, 2016. These vehicles are equipped with an ABS actuator that may have a damaged O-ring which could result in improper brake fluid pressure control during ABS, Traction Control, or Stability Control activation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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