2016 Mercedes-Benz E-Class Cabrio 2 DR RWD

The contact owns a 2016 Mercedes-Benz E350. The contact stated while shifting between the lower gears, the vehicle would shift roughly resulting in the vehicle jerking while driving. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the transmission replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The contact was transferred to the NHTSA for assistance. The failure mileage was approximately 107,000.

My car's windshield at first started to leak. I took the car to the dealer and was informed that leaky windshields are not covered by the warranty. I took no further action as we were still in a COVID restricted environment and the need for the car was low. As my company started to return to the office I have begun using the car more and have now observed that windshield adhesion to the frame has now deteriorated. The car has approximately 41K miles at which I would not expect the windshield to be unglued. I was also recently made aware that there is a similar problem affecting other MB 2020 vehicles, which I do not find to be a coincidence. My car will now require a full windshield replacement and MB is refusing to discuss it.

The contact owns a 2016 Mercedes-Benz E350. The contact stated that there was an oil burning odor present inside and outside of the vehicle. The vehicle was taken to the local dealer who diagnosed that the engine drive belts were faulty, and corrosion was present on the motor mounts. The vehicle was not yet repaired. In addition, the HVAC system was faulty causing mold and mildew to build up inside the vehicle. The manufacturer was not yet notified. The failure mileage was 55,000.

Re-Seal Upper Timing Covers of the cylinder head timing covers are seeping. 2016 E350 has less thank 19k on it. The fluids can potentially leak onto the roads causing a hazard, it is also a fire hazard, as well as an environmental issue. This was identified by Revolution Mercedes in Decatur, GA. After reading some forums, I have seen where others are having similar issues and believe this should be addressed.

Started developing (April 2021) a rattle in car's roof along with occasional metal popping sound coming from rear of car. Continued to get worse. Then rattle stopped for a while and so did the metal popping sound. Now ( August, 2021)it sounds like there is a bolt loose in the sunroof area and the metal popping sound is really loud and I think coming from roof. Most of the time when car body twist, like going up a slight incline at an angle when entering a parking lot this incredible loud popping sound resonates throughout the entire car body. Played around on Mercedes website and it appears that Mercedes has problems with sunroof bolts coming loose. This is a safety defect -- if sunroof comes lose at 70 mph it is going to fly off and hurt or kill someone. Also strength of roof is compromised and if have accident where roof protection is needed it will probably fail.

Tires have under 7000 miles. Traveling on I75 in Florida the car started to vibrate. I slowed down and was able to make it to a Mercedes dealership. The mechanic informed me that the cords in both rear tires had separated. I had the tires replaced which were not under any warrantee. I have the same tires on the front of the vehicle which I am very concerned about as the mechanic told me I was lucky the tires didn't explode. 245/40r18.

The contact owns a 2016 Mercedes-Benz E350. The contact stated while driving at various speeds, the contact noticed there was water leaking inside the vehicle through the front windshield. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed with the window seal needing to be replaced. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.

MY 2016 MERCEDES E-350, WHICH I BOUGHT 2 YEARS AGO AS A CPO VEHICLE FROM A MERCEDES DEALER HAS A PROBLEM WITH THE E-PARKING BRAKE SYSTEM. I BROUGHT IT TO THE DEALER IN MARCH TO HAVE THIS REPAIRED, AND WAS TOLD THE ENTIRE PARKING BRAKE CABLE AND OTHER PARTS NEEDED REPLACEMENT. I ASSUMED THIS WAS A COVERED REPAIR, ESPECIALLY WITH THE EXTENDED WARRANTY GIVEN ON CERTIFIED VEHICLES, AND THE FACT THE CAR IS FAIRLY NEW AND HAS LESS THAN 50,000 MILES. HOWEVER THE DEALER SAID IT IS NOT COVERED BY MERCEDES AND WOULD COST ME OVER $2500 TO REPAIR. I CONTACTED MERCEDES SUPPORT DIRECTLY, BUT THEY WOULD NOT AGREE TO COVER THIS UNUSUALLY AND COSTLY REPAIR, AS THEY CLAIM (INCORRECTLY) THIS IS NORMAL WEAR AND TEAR, ALTHOUGH I NEVER HAD A PARKING BRAKE SYSTEM FAIL IN THE PAST ON ANY VEHICLE. THIS RAISES A) SERIOUS SAFETY ISSUES AS I CAN NO LONGER USE THE PARKING BRAKE, AND B) MERCEDES SHOULD BE OBLIGATED UNDER THEIR WARRANTY PROGRAM TO COVER THIS TYPE OF REPAIR. LOOKING ONLINE, I SEE OTHERS HAVE HAD SIMILAR PROBLEMS, SO THIS IS A KNOWN ISSUE WITH THIS MODEL AND YEAR OF VEHICLE. PLEASE HELP ME GET MERCEDES TO COVER THIS SAFETY NEEDED REPAIR AT THEIR COST, AS THEY SHOULD BE OBLIGATED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. MERCEDES-BENZ OF FORT MITCHELL (2100 DIXIE HWY, FORT MITCHELL, KY 41011, (859) 331-1500) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED PARK PLACE MOTORCARS DALLAS (6113 LEMMON AVENUE, DALLAS TX, 75209, (214) 526-8701) WAS CONTACTED AND CONFIRMED THAT PARTS WERE AVAILABLE REPLACED ON MAY 4TH, 2021. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON HIGHWAY I FOUND STEERING WHEEL DOWN IS NOT WORKING.

RIGHT PASSENGER AIR BAG MALFUNCTION. PARKING BRAKE FAIL TO ENGAGE.

THE DEALERSHIP STILL DOESN'T HAVE A REMEDY FOR TAKATA RECALL OVER 2 YEARS LATER

ON 02/15/2019, I RECEIVED A LETTER FROM MERCEDES-BENZ USA, LLC, REGARDING MBUSA RECALL # 2019010001. THE LETTER ADVISED THAT "THE PASSENGER SIDE AIRBAG IN YOUR VEHICLE IS AFFECTED BY THIS RECALL BASED ON THE DEFECT DECISION OF TK HOLDINGS, INC. ('TAKATA')". IN THE TWO-YEAR PERIOD SINCE MY RECEIPT OF THE ORIGINAL LETTER, I HAVE RECEIVED NO FOLLOW-UP COMMUNICATIONS FROM THE MANUFACTURER REGARDING THIS ISSUE. I HAVE PROACTIVELY CONTACTED BOTH MERCEDES-BENZ USA AND MY LOCAL DEALERSHIP MULTIPLE TIMES, IN AN ATTEMPT TO OBTAIN SOME INDICATION AS TO WHEN THE RECALL WILL BE ADDRESSED, ONLY TO BE INFORMED THAT THE STATUS IS STILL "PENDING".

WHEN I TRY TO PUT THE VEHICLE IN PARK THE CAR IS STUCK IN DRIVE OR REVERSE. IF THE CAR IS IN REVERSE OR IF THE VEHICLE IS IN DRIVE AND YOU USE THE GEAR SELECTOR TO PUT THE VEHICLE IN PARK OR CHANGE AND GEAR THE VEHICLE DOES NOT CHANGE THE GEAR. I BOUGHT THIS VEHICLE CERTIFIED PREOWNED FROM MERCEDES-BENZ DEALERSHIP IN JULY 2019 THE VEHICLE HAS LESS THAN 4000 MILES ON IT SINCE I BOUGHT IT CERTIFIED AND THIS ISSUE HAS OCCURRED. THIS IS A SAFETY ISSUE WHICH COULD HAVE INJURY AND OR DEATH. THE MERCEDES-BENZ DEALER IS STATING THERE WAS A FAULT CODE WITH THE SHIFTER ATTACHED TO THE STEERING WHEEL AND NEED TO REPLACE THE ENTIRE MODULE DUE TO AN ELECTRICAL FAULT. THE DEALERSHIP IS REFUSING TO HONOR DISREPAIR UNDER A SAFETY MAINTENANCE FROM THE MANUFACTURE. I HAVE ESCALATED THIS MATTER TO MERCEDES-BENZ EXECUTIVE RELATIONS. THIS ISSUE HAS BEEN ONGOING FOR THE PAST SEVERAL MONTHS SINCE LAST YEAR.

2016 MERCEDES BENZ E400. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER WAS INFORMED THE PARTS TO REPAIR THE VEHICLE WERE NOT YET AVAILABLE. THE CONSUMER STATED THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. *JS *JS

REAR WHEEL CRACKED AT THE BEAD. PARALLEL TO THE AXLE. RIGHT TO LEFT. THIS IS A RESULT OF FATIGUE. AFTER BEING IN THE AUTOMOTIVE BUSINESS THE MOST OF MY LIFE THIS IS NOT ABBUSE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED MERCEDES-BENZ OF CHERRY HILL (2151 NJ-70, CHERRY HILL, NJ 08002; (856) 663-3200) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

POWER STEERING MALFUNCTION

THE AIR FROM AC VENTS SMELLS MOLDY AND OF MILDEWY ODOR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAG). AFTER CONTACTING MERCEDES OF SOUTH ORLANDO LOCATED AT 4301 MILLENIA BLVD, ORLANDO, FL 32839, AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS CONCERNED THE MANUFACTURER HAD EXCEED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

PANOROMIC ROOF. ROOF MAKES CREAKING NOISE WHEN TURNING OR DRIVING ON UNEVEN OR ROUGH ROAD. NOISE SEEMS TO BE COMING FROM THE REINFORCEMENT PLATE BETWEEN PANOROMIC ROOF JOINT. THIS IS VERY NOTICIABLE, LUBING THE SUNROOF TRACK OR POSITON OF SUNROOF(CLOSE OR OPEN) DOES NOT REDUCE NOISE OR ISSUE.

CHAMFER BOLTS BENT BY POTHOLES. CAUSED UNEVEN WEAR OF TREAD AND MULTIPLE FLATS OVER PAST YEAR. *TR

TLA* TASTE RECALL. THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO RECALL THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

PANORAMIC ROOF MAKING NOISE. UPON DEALER TROUBLESHOOTING WAS INFORMED PANORAMIC ROOF WELD OR HARDWARE IS AFFECTED. CAR ONLY HAS 35000 MILES AND CAR WAS ABOUT WEEK PAST THE 5 YEAR MANUFACTURE WARRANTY. I WAS INFORMED DEALER WOULD HAVE TO REPLACE THE PANORAMIC SUNROOF AND COST WILL BE AROUND $8500.00 ISSUE IS NOTICED WHEN CAR IS DRIVEN AND NOISE GETS LOUDER AND FREQUENT WITH HIGH TEMP OUTSIDE. *TR

TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF HUNT VALLEY 9800 YORK ROAD COCKEYSVILLE, MD 21030, (410)-666-7777 TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V241000 (STEERING). THE CONTACT STATED THAT THE FREE REPAIR FAILED TO FIX THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SOUND DISAPPEARED WHEN THE VEHICLE EXCEEDED 40 MPH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,763.

I BOUGHT THIS CAR USED FROM MERCEDES BENZ IN MAY 2019, AND DECIDED TO RENT IT ON TURO TO PAY MONTHLY PAYMENTS OF THE LOAN, BUT TURO REJECTED IT AS IT HAS A RECALL ON IT, --------------------------------------------------- MERCEDES-BENZ USA IS RECALLING CERTAIN MY 2010-2017 C-CLASS, GLK-CLASS, SLS-CLASS AND E-CLASS COUPE MERCEDES-BENZ VEHICLES EQUIPPED WITH PASSENGER-SIDE FRONTAL AIRBAGS AFFECTED BY THE DEFECT DECISION OF TK HOLDINGS, INC. ( TAKATA ). UNDER CERTAIN CIRCUMSTANCES DURING A CRASH THAT NECESSITATES FRONTAL AIRBAG DEPLOYMENT, THE DEFECT IN YOUR PASSENGER-SIDE FRONTAL AIRBAG INFLATOR MAY CAUSE THE INFLATOR TO EXPLODE. A PASSENGER-SIDE INFLATOR EXPLOSION DURING DEPLOYMENT COULD RESULT IN METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH. SAFETY RISK: ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR EXPLOSION, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: AN AUTHORIZED MERCEDES-BENZ DEALER WILL REPLACE THE PASSENGER-SIDE AIRBAG. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E350W. CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE DRIVER SIDE AIRBAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (MERCEDES-BENZ OF WEST HOUSTON 1025 HIGHWAY 6 N, HOUSTON, TX 77079, (281) 492-5800) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DRIVER AIRBAG GASKET SEAL, CABLE CONNECTOR WIRING HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 17V177000 (ELECTRIL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATION 41,166.

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF GILBERT 3455 S GILBERT RD, GILBERT, AZ 85297, WAS CONTACTED AND CONFIRMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS PROVIDED BUT COULD NOT BE DECODED.

PASSENGER AIRBAG RECALL OVER ONE YEAR AGO, AND DEALER STATES NOT AVAILABLE ???

A LETTER FROM THE MANUFACTURER (MERCEDES-BENZ USA) WAS RECEIVED 2/5/19, ADVISING OF A RECALL CONCERNING THE PASSENGER-SIDE AIRBAG MODULE FOR MY 2016 E400 COUPE (MBUSA RECALL #2019010001). AS OF 12/19/19, THE MANUFACTURER STILL HAS NOT MADE THE NECESSARY REMEDY AVAILABLE.

MY COLLISION PREVENTION MADE MY 2016 MERCEDES BENZ E400 SLAM ON THE BREAKS WITH NO CARS AROUND OTHER THEN THE CAR PARKED TO THE SIDE OF THE ROAD AND THE CARS BEHIND ME.

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400A. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616, (919) 573-5050) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAD A MERCEDES ML350. THERE WAS A SAFETY RECALL ON THAT VEHICLE. I WENT TO THE DEALERSHIP AND THE SALESMAN TOLD ME THAT THE E400 DID NOT HAVE THE SAME AIRBAGS IN THE CAR AND THAT IT WOULD BE SAFE. I PURCHASED THE NEW VEHICLE AND THOUGHT I WAS SAFE. NOW I HAVE HAD A RECALL FOR THE AIRBAGS AND I DO NOT FEEL SAFE. THERE IS NOT A "FIX" FOR MY VEHICLE AT THIS TIME. I DO NOT FEEL SAFE. THAT IS WHY I BOUGHT A NEW VEHICLE. I AM IN THE SAME SITUATION THAT I WAS IN BEFORE THE PURCHASE. THE LETTER CAME OUT IN MARCH AND I SPOKE TO THE SERVICE DEPARTMENT AND THEY SAID THAT THEY SHOULD BE GETTING NEW AIRBAGS SOON. THIS IS NOW SEPTEMBER, AND STILL NOTHING CAN BE DONE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PARAMUS (LOCATED AT 755 NJ-17, PARAMUS, NJ 07652, (201) 977-6365) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF UNION (LOCATED AT 2585 US-22, UNION, NJ 07083, (908) 356-6805) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400C4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LITTLETON (8070 S BROADWAY, LITTLETON, CO 80122, (303) 738-7700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE BRAKES ON MY 2016 MERCEDES BENZ E 400 APPEAR TO BE DEFECTIVE, AND MERCEDES BENZ HAS NOT MADE SUFFICIENT ATTEMPTS TO RECTIFY THE SITUATION. MY VEHICLE HAS REQUIRED NUMEROUS SERVICE ATTEMPTS, SINCE PURCHASE. I HAVE EXPRESSED MY CONCERNS REGARDING THE SAFETY OF THE VEHICLE SUCH AS, BRAKES FAILURE, AND BRAKES MAKING ABNORMAL NOISES HOWEVER, SAID CONCERNS HAVE CONTINUED TO BE DISREGARDED. FURTHERMORE, ON SEVERAL OCCASIONS, MY VEHICLE HAS FAILED TO STOP WHEN THE BRAKES WERE ENGAGED, WHICH COULD HAVE RESULTED IN A COLLISION.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E350 WAGON. WHILE OPERATING THE VEHICLE AT NIGHT, THE LOW BEAM HEADLIGHTS WOULD NOT ILLUMINATE PROPERLY AND WERE VERY DIM. AUTOHAUS PEORIA (2322 VAN WINKLE WAY, PEORIA, IL) WAS NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 20.

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF DELRAY AT 561-291-6095 (LOCATED AT 1001 LINTON BLVD, DELRAY BEACH, FL 33444) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (ZIMBRICK MERCEDES-BENZ, 2300 RIMROCK ROAD, MADISON, WISCONSIN 53713) CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 10/16/18*JB

TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND WAS NOT NOTIFIED BY THE MANUFACTURER OF THE RECALL. A DEALER HAD NOT BEEN CONTACTED AS OF YET. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO VERIFY WHEN THE REMEDY AND PART MAY BE PROVIDED FOR THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

OCT 06,2017 MANUFACTURER RECALL NUMBER2017100005 NHTSA RECALL NUMBER17V627 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE WHEN WILL THIS BE FIXED?

TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E400. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) ON NOVEMBER OF 2017. THE CONTACT SPOKE WITH WHITE PLAINS MERCEDES AT 914-750-4148 AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2016 MERCEDES-BENZ E350. WHILE DRIVING 5 MPH, A STRONG ODOR OF FUEL ENTERED THE CABIN OF THE VEHICLE THROUGH THE AIR CONDITIONING SYSTEM. DIRECTLY AFTERWARDS, THE CONTACT HEARD THREE EXPLOSIVE NOISES COMING FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED THE VEHICLE OVER, OPENED THE HOOD, AND NOTICED FLAMES UNDER THE HOOD. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. MERCEDES-BENZ NATIONWIDE IN MIAMI, FLORIDA AND MANUFACTURER WERE MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. *TT *TR

TAKATA RECALL - I RECEIVED A NOTICE THAT MY AIRBAG OPERATION IS POTENTIALLY DEFECTIVE. A SOLUTION HAS APPARENTLY BEEN IDENTIFIED (GROUNDING THE STEERING WHEEL?) BUT IT IS NOT YET AVAILABLE. TO BE CLEAR, I HAVE NOT HAD MY AIRBAG DEPLOY, I JUST HAVE NOT HAD THE ISSUE ADDRESSED.

TAKATA AIR BAG RECALL. MERCEDES REFUSES TO REPLACE OR REPAIR. THEY SAID THERE IS NO REMEDY AVAILABLE. I FEEL VERY UNSAFE WITH THIS CAR. WE LIVE IN FLORIDA WHICH IS HIGH HUMIDITY STATE AND HIGH HUMIDITY CAN CAUSE THE AIR BAGS TO EXPLODE ON THEIR OWN AT ANY TIME.

VEHICLE IS EQUIPPED WITH CONTINENTAL CONTIPROCONTACTS 245/40R18 TIRES THAT CREATES A SIDEWALL BUBBLE/BLISTERS. I REPLACED 2 FRONT TIRES ALREADY WITH VEHICLE MILEAGE LESS THAN 7,500 MILES. NOW BOTH REAR TIRES THAT HAVE LESS THAN 11,000 HAVE BOTH ESTABLISHED SIDEWALL BUBBLES/BLISTERS. ALL TIRES ARE CURRENTLY CONTINENTAL TIRES.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR RANDOMLY FLASHED. THE ON STAR COMMUNICATION SYSTEM GENERATED REPORTS AND CALLED TO INQUIRE IF THERE WAS A CRASH. THE DEALER (MERCEDES-BENZ OF BEVERLY HILLS, 9250 BEVERLY BLVD, BEVERLY HILLS, CA 90210, (310) 659-2980) WAS UNABLE TO DISCONNECT THE ON STAR COMMUNICATION SYSTEM AND STATED THAT THE CONTROL UNIT PREMATURELY FAILED BECAUSE OF COFFEE THAT MAY HAVE SPILLED IN THAT AREA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. ..UPDATED 10/25/17 *BF *JS

I HAVE HAD 2 MB E-350 ENGINE FAILURES WITHIN 13 MONTHS. BOTH WERE "CAMSHAFT SENSOR" ISSUES. WHEN I RESEARCHED THIS ISSUE I SEE THAT MB HAD A KNOW DEFECT IN OR ABOUT 2009 WITH THESE ENGINES. I BELIEVE THAT IT REMAINS UNRESOLVED TODAY. THE CHANCES OF ONE PERSON HAVING 2 VEHICLES WITH THE SAME DEFECT CAUSING APPROXIMATELY $9,000 EACH IN LOSSES IS CLOSE TO THE CHANCES OF BEING ATTACKED BY A BLACK BEAR AND A POLAR BEAR IN THE SAME DAY. I THINK THAT THERE IS A HIDDEN DEFECT THAT MB IS NOT RECOGNIZING. IT IS COSTING CONSUMERS THOUSANDS OF $$ IN REPAIRS DUE SOLELY TO THIS DEFECT AND SHOULD BE A MB COST.

WHEN ACCELERATING FROM A STOP, THE 722.9 7G-TRONIC AUTOMATIC TRANSMISSION SOMETIMES GET STUCK IN 1ST GEAR. THE ENGINE SPEED ALMOST INSTANTANEOUSLY EXCEEDS 5000 RPM. THE CAR MUST BE IMMEDIATELY DRIVEN OFF THE ROAD, THE ENGINE TURNED OFF AND THEN RESTARTED. THE TRANSMISSION WILL THEN SHIFT PROPERLY UNTIL THE NEXT TIME IT FAILS WHICH COULD BE AT ALMOST ANY TIME. THIS IS A VERY COMMON COMPLAINT WHICH MERCEDES BENZ HAS KNOWN ABOUT FOR YEARS. ONLY MERCEDES BENZ WILL REPAIR THE PROBLEM SINCE THEY WILL NOT ALLOW 3RD PARTIES ACCESS TO THE REPAIR PARTS. THEIR COST TO REPAIR IS IN EXCESS OF $2000. THERE IS A PENDING CLASS ACTION LAWSUIT AGAINST MERCEDES BENZ FOR THIS ONGOING ISSUE: CASE 2:16-CV-00727-DSF-E. CHARLIE A. JACQUO-STEVENSON AND COREY R. STEVENSON, ON BEHALF OF THEMSELVES AND ALL OTHERS SIMILARLY SITUATED, PLAINTIFFS, VS. MERCEDES-BENZ USA, LLC, D DEFENDANT.

MY VEHICLE WAS MOVING THRU INTERSECTION WHEN ANOTHER VEHICLE RAN A RED LIGHT. I HIT THE BRAKES, BUT STILL CRASHED INTO SIDE OF OTHER VEHICLE AT 20-25 MPH. MY VEHICLE HAD FRONT END DAMAGE AND WAS A TOTAL LOSS. I WAS WEARING A SEAT BELT, BUT IT DID NOT HOLD ME TO THE SEAT. I HIT THE STEERING WHEEL WITH MY CHEST AND HAD TO GO TO HOSPITAL FOR X-RAYS. ALSO, THE STEERING WHEEL AIR BAG DID NOT DEPLOY. THE DEALER SAID I WAS NOT GOING FAST ENOUGH TO DEPLOY AIR BAG. THAT IS NOT TRUE. *TR

CAR SHOWN INTERMITTENT PROBLEM OF NOT ACCELERATING WHEN GAS PEDAL IS PUSHED. IT WILL GIVE MANY JERKY MOVEMENTS BUT THEN AFTER FEW MINUTES DRIVING LIKE THIS IT WILL NORMALIZE. I TOOK IT TWICE TO DEALER AND THEY COULD NOT IDENTIFY OR REPLICATE PROBLEMS. THEN MY WIFE TAKING KIDS TO SCHOOL HAS SIMILAR PROBLEM SO I GOT SCARED FOR SAFETY OF KIDS AND WROTE TO THEIR HEAD QUARTER. THEY TOLD ME TO TAKE THE CAR BACK TO DEALER AND LEAVE IT FOR 5-6 DAYS SO THEY CAN TRY TO FIND THE PROBLEM. AFTER FEW DAYS THEY GAVE ME "GREAT NEWS" THAT THEY CONFIRM THE PROBLEM AND IDENTIFY THE SOURCE IT IS"WATER IN THE GAS" I WAS TOLD THAT COSTCO AND SMITH SELL CHEAPER GAS BUT QUALITY IS NOT GOOD AND TOLD ME TO WATCH" CHANNEL 3"WHERE THERE WAS A REPORT IN THIS REGARD. I TOLD THEM THAT I DON'T BUY THIS THEORY AS COSTCO AND SMITH ARE TWO BIG COMPANIES TO ALLOW THIS LACKING AND I SEE THOUSANDS OF OTHER MOTORISTS GETTING THEIR TANK FILLED THERE. THEY TOLD ME THAT MB WILL NOT GUARANTEE UNTIL GAS HAS NOT CHANGED AND I AGREED TO CHANGE THE GAS AND GET LATER FILL UP FROM "CHEVRON".OR THE SAFETY OF MY KIDS I STILL FOLLOW THEIR RECOMMENDATIONS AND GAS IS ONLY REFILLED FROM CHEVRON BUT AS I SUSPECTED THIS IS NOT THE PROBLEM AS CAR CONTINUES TO HAVE SIMILAR PROBLEM AND WILL NOT SPEED UP BY PUSHING ACCELERATOR INTERMITTENTLY . DUE TO RISK CAR IS ALMOST KEPT IN GARAGE AND USED ONLY FOR INTENSE NEED. *TR

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT WAS UNABLE TO PUMP FUEL INTO THE VEHICLE WITHOUT WARNING, AND HEARD A CLICKING NOISE. THE CONTACT HAD TO BE ASSISTED BY ANOTHER MOTORIST. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,700.

MY WIFE WAS TRAVELING AT 65 MILES PER HOUR IN THE HIGH OCCUPANCY VEHICLE LANE OF THE LONG ISLAND EXPRESSWAY WHEN THE CAR SUDDENLY DECELERATED AND A WARNING LIGHT CAME ON THE DASHBOARD. THE VEHICLE WOULD NOT ALLOW HER TO ACCELERATE ANY LONGER AND SHE BECAME DISABLED INSTANTLY CAUSING AN EXTREMELY DANGEROUS SITUATION FOR HER. OBVIOUSLY SHE HAD TO ATTEMPT TO GET OFF THE HIGHWAY, OR AT LEAST ONTO THE SHOULDER. HOWEVER SHE HAD TO CROSS FOUR LANES OF TRAFFIC WHILE GOING TWENTY MILER PER HOUR.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT STATED THAT THE PANEL BETWEEN THE SUN ROOF AND WINDSHIELD SHATTERED WHILE BEING COVERED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE ISSUE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.

THE CAR UNINTENTIONALLY ACCELERATES WHEN STARTING FROM A STOPPED POSITION. THE ENGINE REVS UP THEN THE CAR LURCHES. THIS HAS HAPPENED SEVERAL TIMES WHEN TRYING TO PROCEED FORWARD AND BACKWARD. THE CAR WAS BROUGHT IN FOR SERVICE BUT NO ISSUES WERE FOUND AND THE CAR RETURNED AS WAS.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E350. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING SYSTEM SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. DURING THE CRASH, THE MESSAGE "MALFUNCTION" DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUSTAINED LACERATIONS TO BOTH HANDS DURING THE CRASH, BUT MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000.

WINDSHIELD WIPER DOES NOT WORK FASTER ENOUGH AT HIGH SPEED TO ALLOW AUTO TO OPERATE SAFELY AT MODERATE TO HIGH SPEEDS IN RAINSTORM

TL* THE CONTACT OWNS A 2016 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 75 MPH, THE COLLISION ASSIST INOPERATIVE WARNING INDICATOR DISPLAYED ON THE INSTRUMENT PANEL AND THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE WOULD NOT DOWN SHIFT. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS UNABLE TO BE DIAGNOSED AND THE SOFTWARE WAS RESET. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,800. UPDATED 03/10/16*LJ