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2016 Nissan NV3500 Passenger Van VAN RWD

1
Recalls
11
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 30.6%

Complaints
Recalls

11 Complaints

for 2016 NISSAN NV3500
12/29/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 12/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 1N6AF0LY1GN******
Summary

The contact owns a 2016 Nissan NV3500. The contact stated that while driving the brakes became inoperable. The speedometer and odometer became inoperable. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer but not diagnosed or repaired. The contact stated that the vehicle was too heavy for lift. The vehicle was taken to another local dealer; Glendale Nissan (727 S Brand Blvd, Glendale, CA 91204, (818) 696-9301) but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

12/29/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 12/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1N6AF0LY1GN******
Summary

The contact owns a 2016 Nissan NV3500. The contact stated while operating the vehicle, the instrument malfunctioned. The check engine warning light, odometer, speedometer, and the braking system malfunctioned causing the brake pedal to extend to the floor while depressed. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 80,000.

01/25/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 5BZAF0AA9GN******
Summary

THE AC AIR FLOW IN THE BACK OF THE VAN IS COMPLETELY INSUFFICIENT. THE AIR COMING OUT OF THE VENTS IS COOL, HOWEVER THE FLOW OF AIR IS SO LIGHT/SLOW, THE PASSENGERS IN THE BACK CANNOT FEEL IT. SINCE THE BACK WINDOWS DO NOT OPEN IT BECOMES SWELTERINGLY HOT. WE WORRY ABOUT OUR CHILDREN PASSING OUT/OVER HEATING BACK THERE. IT'S A SAFETY CONCERN FOR US, AND MANY OTHERS. IT DOES NOT IMPROVE EVEN ONCE THE VEHICLE HAS BEEN RUNNING FOR A WHILE, AND IT DOES NOT IMPROVE EVEN WHEN THE VEHICLE IS MOVING.

12/04/2020
Components: SEAT BELTS
Incident Date: 12/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 5BZBF0AA4GN******
Summary

THE SEAT BELTS IN THE BACK DO NOT ALWAYS REWIND WHEN PULLED ALL THE WAY OUT TO INSTALL CHILD SAFETY SEATS. SO WHEN YOU PULL THE BELT OUT ALL THE WAY TO FEED IT THROUGH THE SAFETY SEAT, THE BELTS DO NOT RETRACT. YOU HAVE TO GO BEHIND THE SEAT INTO THE MECHANISM AND MANUALLY ROLL THE BELT BACK UP. THIS IS WHILE THE VEHICLE IS PARKED.

09/30/2020
Components: VISIBILITY/WIPER
Incident Date: 06/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 5BZAF0AA5GN******
Summary

MY VAN WAS SITTING PARKED AT OUR HOUSE WHEN THE BIG WINDOW ON THE LEFT (BEHIND DRIVER) JUST EXPLODED INWARD. GLASS WAS EVERYWHERE AND ALL IN THE CAR SEATS.

07/14/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 5BZBF0AA9GN******
Summary

CHECK ENGINE LIGHT CAME ON, DIAGNOSED AS CATALYTIC CONVERTER FAILURE. LOCAL DEALERSHIP ADVISED TO REPLACE BOTH CONVERTERS AT $2500. NISSAN WOULD NOT COVER UNDER WARRANTY AS IT CLAIMS CONVERTERS ARE COVERED UNDER EXHAUST/EMISSIONS WARRANTY AT 50K MILES. THE VEHICLE IS JUST UNDER 100K MILES.

08/07/2018
Components: ENGINE
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1N6BF0KY1GN******
Summary

TL* THE CONTACT OWNS A 2016 NISSAN NV. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TOWN CENTER NISSAN (2310 BARRETT LAKES BLVD, KENNESAW, GA) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. HOWEVER, THE DEALER DIAGNOSED THAT THE CAM SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

07/30/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5BZAF0AA5GN******
Summary

REAR A/C HAS ZERO FLOW THEREFORE THE BACK GETS EXCEPTIONALLY HOT

07/28/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 5BZAF0AA1GN******
Summary

THE REAR AIR CONDITIONING EVAPORATOR FAN DESIGN HAS NO AIR FILTER SO THE EVAPORATOR VANES BECOME CLOGGED WITH DUST AND DEBRIDE WITHIN A SHORT TIME CAUSING FAILURE OF THE SYSTEM AND THOUSAND OF DOLLARS IN REPAIR BILLS. ON THE INTERNET THERE ARE HUNDREDS OF DISATISFIED OWNERS BUT NO UNIFIED VOICE TO NISSAN TO DO A RECALL ON THIS ENGINEERING FLAW TO REPAIR THIS OBVIOUS DEFECT. WE PURCHASED THE VEHICLE IN MARCH AND HAD NO USE OF THE AIRCONDITIONER THEN BUT WHEN IT HEATED UP IN DENVER WE REALIZED THE REAR AIR CONDITIONER FANS WERE NOT BLOWING HARD ENOUGH TO EVEN BE FELT. ON FURTHER READING I DISCOVERED THIS IS A COMMON PROBLEM FOR THIS VEHICLE.

07/19/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 5BZAF0AA7GN******
Summary

AFTER PURCHASING THE 2016 NISSAN NV 3500 SL WE NOTICED AIR FLOW RESTRICTIONS IN THE BACK THREE ROWS, OUR FIRST WEEK OF OWNERSHIP. . THE FIRST ROW AIR CAN GET THEM BY DUE TO AIR IN THE FRONT BUT WITH HIGH TEMPS IN TEXAS IT'S NOT ENOUGH. OUR CHILDREN HAVE TO HAVE PORTABLE FANS IF WE GO ANYWHERE DURING THE DAY. IT GETS UP TO 100DEGREES IN THE BACK EVEN AFTER LETTING THE VAN "COOL" FOR THIRTY MINUTES. WE HAVE REACHED THE POINT WE ONLY USE OUR VAN EARLY MORNINGS AND LATE EVENINGS TO AVOID HEALTH CONCERNS WITH THE HEAT IN THE BACK THREE ROWS. THIS IS HAZARDOUS! NISSAN SHOULD DEFINITELY BE LOOKING INTO THIS. HEAT STROKE COULD HAPPEN WITH A CHILD. I HAVE ASKED MY DEALERSHIP NUMEROUS TIMES AND THEY WONT EVEN GET IT IN THE SHOP UNLESS I PAY A DIAGNOSTIC FEE. I'VE BEEN ASKING SINCE WE PICKED UP OUR PLATES. THIS IS ABSOLUTELY ABSURD THAT EVEN UPON THE FIRST MONTH OF PURCHASING THEY WERE ALREADY HITTING US WITH UNFORTUNATELY ITS A DESIGN FLAW IF IT NEEDS TO BE LOOKED AT THERE WILL BE A DIAGNOSTIC FEE. IF ONLY NISSAN WOULD HAVE SHARED THIS BEFORE PURCHASING WE NEVER WOULD HAVE BOUGHT OUR NV. HORRIBLE CUSTOMER SERVICE, HORRIBLE DESIGN. HORRIBLE EXPERIENCE. SOMETHING NEEDS TO BE DONE. WE ARE AT THE POINT THE BACK TWO ROWS HARDLY HAVE ANY PRESSURE AT ALL & WITH HIGH TEMPS RIGHT NOW CAN'T EVEN USE OUR FAMILY VEHICLE. THIS IS OUTRAGEOUS FOR THE PRICE WE ARE PAYING. I RECENTLY JOINED A FACEBOOK PAGE OF NISSAN NV OWNERS FROM ACROSS THE NATION/WORLD AND THIS SEEMS TO BE A ISSUE FOR ALOT OF PEOPLE NOT JUST US. NISSAN ADDRESS THIS ISSUE! THE AIR RESTRICTION TO THE THREE REAR ROWS IS CONSTANT AND HAS NO REGARDS TO MOTION, IDLING, TURNING, CITY OR HIGHWAY. THE LONGER YOU HAVE THE VAN THE AIR PRESSURE BECOMES LESS AND LESS. AT EVERY SERVICE I QUESTIONED THIS AND THE ADVISORS ALWAYS BRUSHED IT OFF AS A DESIGN FLAW & SAID ITS FUNCTIONING CORRECTLY JUST BY FEELING THE AIR WITH THEIR HAND. NO.

02/25/2017
Components: SERVICE BRAKES
Incident Date: 04/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 5BZAF0AA1GN******
Summary

FEEL HAVE A BRAKING PROBLEM WITH NV 3500 2016. IN NORMAL BRAKING SEEMS TO WORK WELL. IN HARD STOPS AND PANIC BRAKING PEDAL GOES TO THE FLOOR OR END OF TRAVEL. FEEL I MUST PUMP BRAKES TO GET MAXIMUM BRAKING AND A RETURN OF PEDAL. DEALERSHIP AND NISSAN REP. SAY THIS IS A NORMAL BRAKING FOR THE VEHICLE. I FEEL IF I HAVE TO PUMP THE PEDAL TO RETURN BRAKING POWER, I MIGHT HAVE A POTENTIAL SERIOUS PROBLEM. SO FAR NISSAN HAS TOLD ME MY BRAKES ARE NORMAL, WHICH I QUESTION?

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