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2016 Porsche Cayenne SUV AWD

1
Recalls
15
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

15 Complaints

for 2016 PORSCHE CAYENNE
10/01/2021
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/13/2021
Crash: No
Fire: No
Vehicle Identification Number: wp1ab2a22gl******
Summary

When slowing almost to a stop, and then need to accelerate, such as slowing for a yield sign, then trying to merge, vehicle is non responsive to throttle input for at least a second, or more. This has put me and others at risk because I assume I'm going to be able to accelerate when pull into traffic and am not able to. The dealer has had the vehicle but was unable to reproduce. It does not always do it, there's some combination of engine, drivetrain or fuel management it's in that does this. I have disabled start/stop mode. There are no system messages or OBD errors. The dealer has said that others have experienced this and the manufacturer has told them it's "normal". It's a safety problem and I'm seeking help in getting the manufacturer to fix it. Note, I sent the attached letter to manufacturer and did not receive a reply. I called their customer support line around Sept 20th and they did not offer any escalation or other action to address other than writing to their email address. I did this, and received no response.

11/19/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/12/2020
Crash: No
Fire: No
Vehicle Identification Number: WP1AA2A21GL******
Summary

OUR TURN SIGNAL SOUND IS SO LOW THAT WE DO NOT REALIZE THAT THE SIGNAL HAS REMAINED ON SINCE OUR LAST TURN. IT HAS CAUSED ONCOMING TRAFFIC TO STOP UNNECESSARILY AND FOLLOWING TRAFFIC TO PASS INSIDE ASSUMING WE WERE TURNING LEFT. BOTH SITUATIONS HAVE CAUSED NEAR ACCIDENTS.

10/09/2019
Components: POWER TRAIN
Incident Date: 09/25/2019
Crash: No
Fire: No
Vehicle Identification Number: WP1AD2A26GL******
Summary

42,000 MILES ON THE 2016 CAYENNE GTS. $110,000 ORIGINAL STICKER. TRANSFER CASE NEEDED TO BE REPLACED ($5,000+ CHARGE). SERVICE REP TOLD ME THEY REPLACE 5 TRANSFER CASES EACH WEEK AT JUST THEIR DEALERSHIP. CLEARLY A DEFECT THAT SHOULD BE SUBJECT TO RECALL. HE KNEW IN 5 SECONDS WHAT THE PROBLEM WAS WHEN I ORIGINALLY CALLED TO SCHEDULE AN APPOINTMENT. PORSCHE USA REFUSED TO TAKE RESPONSIBILITY FOR THE COST OF REPAIR. WARRANTY EXPIRED 5/31/19. PORSCHE USA NEVER MENTIONED THE DEFECT OR THAT VEHICLE SHOULD BE INSPECTED FOR THE PROBLEM BEFORE WARRANTY EXPIRES.

10/01/2019
Components: ENGINE
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WP1AA2A25GK******
Summary

TL* THE CONTACT OWNS A 2016 PORSCHE CAYENNE. WHILE THE VEHICLE WAS STOPPED, IT JUMPED OR LURCHED FORWARD FIVE TO SIX FEET WHILE STOPPED. ON ONE OCCASION, THE VEHICLE LURCHED FORWARD AND SLIGHTLY STRUCK THE CONTACT'S DAUGHTER AFTER SHE HAD DROPPED HER OFF. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CHAMPION PORSCHE AND PORSCHE WEST BROWARD (4641 SW 148TH AVE, DAVIE, FL 33331, (954) 901-3000). THE CONTACT WAS INFORMED THAT IT WAS NORMAL FOR THE VEHICLE TO LURCH FORWARD. THE VEHICLE WAS EQUIPPED WITH THE FEATURE WHERE IT WOULD SHUT OFF AND ON AT A STOPPED POSITION TO CONSERVE FUEL AND WOULD LURCH FORWARD WHETHER THE ENGINE WAS TURNED OFF OR NOT. AFTER THE DEALER CLAIMED TO HAVE REPAIRED THE VEHICLE, IT STILL LURCHED FORWARD TWO TO THREE FEET. THE MANUFACTURER WAS CALLED AND A REPORT WAS FILED. THE FAILURE MILEAGE WAS 100.

05/22/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 05/10/2019
Crash: No
Fire: No
Vehicle Identification Number: WP1AA2A26GK******
Summary

VIBRATION FROM VEHICLE CAUSES EAR DAMAGE TO OCCUPANTS, WHETHER VEHICLE IS STATIONARY OR MOVING.

10/31/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/29/2018
Crash: No
Fire: No
Vehicle Identification Number: WP1AA2A27GK******
Summary

BLOWER IS KEEP STARTING AND RAISING ITSELF. WHEN WE OPEN THE DRIVER DOOR IT IS SHUTTING IT OFF. DEALER IS UNABLE TO IDENTIFY THE ISSUE AND FIX IT IT OCCURED ON A 72 DEGREE TEMP DAY, MORING. CAR WAS PARKED IN THE GARAGE AND WAS NOT USED FOR PREVIOUS 2 DAYS. IT HAPPEND MANY TIMES AND TOWED TO THE DEALER AND THEY COULD NOT FIND ANYTHING WRONG WITH IT

09/10/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WP1AF2A26GK******
Summary

UPON COMPLETION OF MODIFICATIONS DUE TO VOLKSWAGEN/AUDI/PORSCHE 3.0L DIESEL EMISSIONS SETTLEMENT PROGRAM THE VEHICLE HAS AN INTERMITTENT DELAY WHEN ACCELERATING. THIS DELAY IS UNPREDICTABLE AND CAN BE SEVERAL SECONDS IN DURATION. ONCE ACCELERATION IS APPLIED IT IS TOO MUCH POWER AND AGAIN UNPREDICTABLE IN RESULTS. APPEARS TO BE RELATED TO OUTSIDE TEMPERATURE. OVER 80(F) IS WHEN MOST TROUBLESOME. WHEN CROSSING INTERSECTIONS AND ACCELERATING TO GET ON THE HIGHWAY IS WHEN THE SAFETY ASPECT IS OBVIOUS.PORSCHE HAS STATED THIS IS A NORMAL AFTEREFFECT FROM THE MODIFICATION AND MY VEHICLE IS WORKING WITHIN THE PARAMETERS SET FORTH BY THE CARB AGREEMENT.

03/27/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: WP1AA2A24GL******
Summary

VEHICLE HAS AUTO ENGINE OFF WHEN STOPPED. FEATURE IS ON BY DEFAULT. DRIVER MUST REMEMBER TO CUT FEATURE OFF EACH TIME VEHICLE IS CRANKED. ON SEVERAL OCCASIONS THIS FEATURE HAS BEEN HAZARDOUS. WHEN STOPPING ON OPEN ROAD TO TURN ACROSS TRAFFIC THE STEERING WHEEL BINDS WHEN POWER IS LOST. WHEN IN LINE AT DRIVE THRUS OR IN SLOW TRAFFIC, VEHICLE LUNGES AS THE ENGINE STARTS BACK. THE DEFAULT FOR THIS FEATURE SHOULD BE OFF. IT IS A SAFETY ISSUE AND WE ARE TOLD BY DEALER DECISION WAS IN RESPONSE TO SUPPORT PUBLISHED EPA FUEL STANDARDS.

03/04/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 02/24/2018
Crash: No
Fire: No
Vehicle Identification Number: WP1AB2A29GL******
Summary

CAR LOST ALL ACCELERATION AND ENGINE SHUT COMPLETELY OFF HAPPENS FREQUENTLY. CAR ON SEPARATE OCCASION SIEVED AND SHOOK VIOLENTLY TO A STOP ON THE ROAD MULTIPLE TIMES.

11/01/2017
Components: POWER TRAIN
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WP1AA2A25GK******
Summary

LAST WEEK I HAD MY CAR FOR 20000 MILE SERVICE AND THE TECHNICIAN NOTICED VIBRATION WITH ACCELERATION AND ADVISED THE TRANSFER CASE BE REPLACED WHICH WAS DONE 10/28. I CONTACTED PORSCHE USA AS I WAS CONCERNED WITH THIS BEING A RELATIVELY NEW VEHICLE AND THE PROBLEM WITH TRANSFER CASE SO FAST.I WAS TOLD IT WAS A MANUFACTURING DEFECT AND THE TRANSFER CASE WAS REPLACED WITH A RE MANUFACTURED ONE AND NOT A NEW ONE. WHEN I WROTE TO THEM I WAS CONTACTED TODAY AND TOLD THAT WAS NOT A POSSIBILITY. THIS BEING A RELATIVELY NEW WELL MAINTAINED VEHICLE AND THIS BEING A MANUFACTURING DEFECT I PREFER A NEW TRANSFER CASE AND EXTENDED WARRANTY. I BELIEVE THAT IS VERY REASONABLE. CAN YOU PLEASE LOOK INTO THE MATTER AND ADVISE

10/09/2016
Components: TIRES
Incident Date: 10/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WP1AA2A22GK******
Summary

GOOD YEAR TIRE

03/30/2016
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 01/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WP1AA2A27GK******
Summary

BOTH HEAD LIGHTS WATER CONDENSATION AFTER HEAVY RAIN, CAR WASH. DRIVER SIDE DOOR WIND NOISE RATTLE SOUND FROM DASHBOARD WHEN ACCELERATING

03/01/2016
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 08/29/2015
Crash: No
Fire: No
Vehicle Identification Number: WP0AA2A80GK******
Summary

-DRIVER SIDE WIND NOISE: DEALER TRIED TO FIX THE PROBLEM BUT FAILED AND NOW THEY ARE NOT WILLING TO FIX THE PROBLEM. WIND NOISE IS SO LOUD THAT I CAN NOT HEAR APPROACHING EMERGENCY VEHICLE -WINDSHIELD WIPERS ARE NOT COMPLETELY ATTACHED TO THE WINDSHIELD LEAVING STREAKS (LOSE CONTACT). I CAN SEE THE BOTTOM HALF WHEN IT RAINS.

12/30/2015
Components: STEERING
Incident Date: 12/29/2015
Crash: No
Fire: No
Vehicle Identification Number: WP1AB2A28GL******
Summary

AUTO START STOP FUNCTION. WHEN APPROACHING A STOP LIGHT, THE ENGINE WILL SHUT OFF WHILE CAR IS STILL MOVING SLOWLY. YOU LOSE ABILITY TO STEER VEHICLE WHILE MOVING (ALBEIT SLOWLY) WHEN THE AUTO START/STOP FUNCTION ENGAGES. THIS FUNCTION SHOULD ONLY OCCUR WHEN THE CAR IS STOPPED, NOT MOVING SLOWLY. *JS

09/29/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: WP1AA2A21GL******
Summary

THE DIGITAL SPEEDOMETER OF THIS CAR INDICATES A SPEED 5 MPH HIGHER THAN ACTUAL ACROSS A WIDE RANGE OF OPERATING SPEEDS.

1 Recalls

for 2016 PORSCHE CAYENNE
23/03/2016
CAMPAIGN NUMBER: 16V169000
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.
Campaign Number: 16V169000
Manufacture: Porsche Cars North America, Inc.
Components: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Summary

Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2016 Cayenne vehicles manufactured April 28, 2010, to January 11, 2016. The brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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