EN

2016 Volkswagen Golf 4 DR FWD

7
Recalls
40
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 13.4%

Complaints
Recalls

40 Complaints

for 2016 VOLKSWAGEN GOLF
01/07/2022
Components: UNKNOWN OR OTHER
Incident Date: 01/07/2022
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU0GM******
Summary

Leaking coolant due to thermostat housing breaking

12/11/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW447AU3GM******
Summary

If I try to refill the gas tank, it will spill the gas back at me. And when I got home it was pouring gas to the floor. I’ve read is the suction pump but for some reason my car is not listed on this recall and is happening to me now. Is very dangerous because is gasoline pouring in the ground plus I can’t put any more gasoline in the tank. It just won’t let me. I have videos of the problem. Tried contacting VW dealers but they told me that there’s no recall on this for my vehicle. Online there’s a recall for this exact same problem and my car has it. I don’t want my car to catch fire or something.

11/22/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU3GM******
Summary

While parked the gas tank started leaking gas from rear passenger-side wheel well.

11/17/2021
Components: POWER TRAIN
Incident Date: 11/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU0GM******
Summary

EPC light illuminated on dash board. Vehicle was taken to dealer and it was determined that the thermostat housing had failed. Would have caused the vehicle to overheat had it been driven for any length of time with the failure

10/12/2021
Components: POWER TRAIN
Incident Date: 10/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU8GM******
Summary

Thermostat housing failure. Leaking coolant. Yes it is available for inspection. The dealer has confirmed this is not an uncommon problem, and indicated this can be cause by the seal swelling (Dirito Bros dealer, CA BAR Reg# 257857). This issue was found by an independent mechanic during a routine oil change on 10/12/21 There is a warning lamp for low coolant, which is the first indicator, and occurred around Sept- 2021.

09/21/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU7GM******
Summary

Volkswagen Group of America, Inc. "Volkswagen" is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions "EVAP" system. As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire. VW is not honoring the recall in my vehicle because it notes that my VIN number is not associated with the defected part, but this is the same issue that happened to my vehicle.

07/07/2021
Components: ENGINE
Incident Date: 07/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU5GM******
Summary

The thermostat housing and water pump are leaking due to a known manufacturing defect. I had the water pump and thermostat housing replaced around 65,000 miles from an independent Volkswagen mechanic. He informed me that it appears the water pump had been replaced prior to my ownership of the vehicle. (41,000 miles). Again, I have to replace the thermostat housing and water pump, for a leak. The failure causes a leak in the pressurized cooling system. The leak is small while parked so there is no noticeable puddle but as the system warms up, the leak happens faster. Because of this issue, I have had multiple warning messages while driving, low coolant level, check engine light, and EPC (Electronic Power Control, which disables activate cruise control and front collision detection systems). On multiple occasions, I was stranded waiting on help because of the failure. As stated, this is a known issue from the manufacturer, as they have had at least 7 revisions to the part. The manufacturer is currently on revision “M”, I am only aware of revisions “F, G, H, J, K, L” and the current revision “M”. As previously stated, this is the second time I personally have had to pay out of pocket for this repair.

05/16/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3vw447auxgm******
Summary

The gear shifter inside vehicle has a decorative aluminum trim that when you slide your hand in center cubby over time tends to separate. It creates sharp edges and I cut my hand while retrieving something from center console cubby.

05/15/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU3GM******
Summary

SUNROOF IS LEAKING

05/11/2021
Components: ENGINE
Incident Date: 03/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7AU4GM******
Summary

2016 VW GOLF GTI MK7 ENGINE COOLANT BEGAN TO SLOWLY LEAK FROM THERMOSTAT HOUSING SEAL AT 25,000 MILES. DEALER REPLACED HOUSING WITH REV M PART JUST BEFORE MY WARRANTY EXPIRED. HAS THIS EVERY 25K MILE PROBLEM BEEN RESOLVED YET?

03/27/2021
Components: STRUCTURE
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU2GM******
Summary

CAR HAS A WATER LEAK IN THE PANORAMIC SUNROOF SINCE NEW. VWOA HAS DONE THE TSB'S BUT THE PROBLEM CONTINUES. LEAK IS AROUND THE PASSENGER SIDE A PILLAR, SUNVISER AND DOME LIGHT.

12/27/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU1GM******
Summary

RAW FUEL SMELL IN CABIN. IT SEEMS TO HAPPEN AFTER A SHORT TRIP. I STOP AND RESTART WITHIN A FEW MINUTES AND IT IS QUITE A HEAVY SMELL LIKE A FUEL LEAK. THIS HAS HAPPENED BEFORE THIS MONTH.

12/14/2020
Components: ELECTRICAL SYSTEM,AIR BAGS,FORWARD COLLISION AVOIDANCE
Incident Date: 12/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW547AU1GM******
Summary

ALL STEERING WHEEL CONTROLS INOPERATIVE. THIS INCLUDES AIRBAG, HORN, CRUISE CONTROL, RADIO CONTROLS, ETC.

11/28/2020
Components: STRUCTURE
Incident Date: 11/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU5GM******
Summary

SUNROOF LEAKS INTO HEADLINER AND DOWN THE SIDE PILLARS. OCCURS WHEN STATIONARY AND IN MOTION DURING PERIODS OF EXTENDED RAIN. RESULTS IN DAMAGE TO ELECTRONICS, SOUND SYSTEM AND FABRIC/BODY COMPONENTS.

11/02/2020
Components: POWER TRAIN
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU0GM******
Summary

COOLANT LEAK FROM THE WATER PUMP AND THERMOSTAT HOUSING. THE WATER PUMP AND THERMOSTAT WERE REPLACED UNDER WARRANT. I BELIEVE IT IS LEAKING AGAIN AS IT WAS REPLACED WITH THE SAME FAULTY PARTS AND I HAVE NOTICED A SLIGHT DROP IN COOLANT AND A SMELL, WHICH WAS THE ISSUE ORIGINALLY.

01/17/2020
Components: UNKNOWN OR OTHER
Incident Date: 04/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU3GM******
Summary

PANORAMIC SUNROOF LEAKS INTO THE INTERIOR A FRAME PILLARS. IT LEAKS IN THE RAIN, THE SNOW, AND EVEN THE CAR WASH. THE LEAK STARTS AS A DAMP SPOT IN THE INTERIOR WHERE THE HEADLINER MEETS THE A FRAME PILLAR. THE SUNROOF WILL LEAK IF THE CAR IS STATIONARY OR MOVING. THE LEAK WILL MAKE ITS WAY DOWN THE PILLAR AND ACROSS THE SIDE AIRBAG.

10/22/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU9GM******
Summary

SUNROOF DRAIN REINFORCEMENT STEEL HAS DEVELOPED STRESS CRACKS. WHICH HAS LET WATER LEAK INSIDE VEHICLE, ONTO HEADLINER AND DOWN A-PILLARS SATURATING FRONT SIDE CURTAIN AIRBAGS MAKING THEM DEFECTIVE. VEHICLE CAN BE STATIONARY OR OPERATED, IT WILL LEAK EITHER WAY. VOLKSWAGEN REFUSES TO ADDRESS ISSUE WITH AIRBAGS AND LEAK SAYING THERE IS NOT A SAFETY ISSUE SO THEY WONT COVER REPAIR WHICH COULD COST GREATER THAN $2,500. VEHICLE HAS ALSO DEVELOPED BLACK MOLD BETWEEN ROOF AND HEADLINER WHICH IS HAZARDOUS TO BREATH. TECHNICAL BULLETIN #60-17-01(V601701) IS THE REPAIR INSTRUCTIONS FOR DEALERSHIP ONLY REPAIR BUT DOES NOT INCLUDE AIRBAG REPLACE OR HEADLINER REPLACEMENT. I ADDRESSED ISSUE WITH VOLKSWAGEN MULTIPLE TIMES WHICH THEY DENY ANY SAFETY ISSUES. *TR

08/22/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AU3GM******
Summary

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI S 4D AUTO. WHILE DRIVING 45 MPH, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE FUEL TANK WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE THE VEHICLE AND NOTICED FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY TO FLAGSHIP VOLKSWAGEN CARRETERA (#2 14.7, BAYAMN, 00922, PUERTO RICO, 787-302-2718) WHERE IT WAS DIAGNOSED THAT THE EVAP SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 31,546.

07/24/2019
Components: STRUCTURE
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU4GM******
Summary

SUNROOF FRAME LEAKS WATER INTO THE CAR. THE WATER DRIPS ON TO THE CENTER CONSOLE HARDWARE/ELECTRONICS AND HARDWARE/ELECTRONICS LOCATED ON THE WINDSHIELD. THE LEAK IS A KNOWN DEFECT FOR VW GOLF 2016, AS VW PREVIOUSLY SENT OUT A RECALL FOR THE SUNROOF FRAME. THE LEAK OCCURS AFTER HEAVY RAINFALL. THE WATER DRIPS RIGHT ON TO THE ACC CRUISE CONTROL. VW ACKNOWLEDGED IN PHONE MESSAGE THAT SOURCE OF LEAK WAS SUNROOF AND THAT IT SHOULD BE COVERED BY THE RECALL. ORIGINALLY, I THOUGHT THE LEAK DERIVED FROM DIRTY DRAINS, BUT VW CLARIFIED THE ROOT CAUSE AS THE SUNROOF. HOWEVER, THEY DID NOT FOLLOW UP WITH ME. I RE-ENGAGED THEM AND THEY STATED THEY WOULD NEED TO TEST IT AGAIN. AFTER THE SECOND TEST, THEY SAID THEY COULD NOT REPRODUCE MY CLAIM DESPITE DESPITE THE INITIAL, POSITIVE IDENTIFICATION OF THE SUNROOF AS THE LEAK. I AM WORRIED THAT THIS WILL CAUSE OTHER, MORE SERIOUS PROBLEMS IF LEFT UNTREATED. THE LEAK CAN OCCUR WITH THE CAR EITHER STATIONARY OR IN MOTION. HOWEVER, THE LEAK IS MORE PROMINENT WHEN STATIONARY. FOR EXAMPLE, MY CAR LEAKS THE WORST WHEN I LEAVE IT IN THE PARKING LOT AT WORK DURING HEAVY RAINFALL. UPON ENTERING MY CAR, STANDING WATER WILL HAVE POOLED UP IN THE GEAR SELECTOR COVER AND DRIPS FROM MY REAR VIEW MIRROR ON TO THE CENTER CONSOLE. I STILL POSSESS THE VOICEMAIL WHERE THEY IDENTIFIED THE SUNROOF AS THE SOURCE OF THE LEAK. I ATTACHED A PHOTO OF THE WATER STAINS BECAUSE IT WAS NOT RAINING WHEN I FILED THE COMPLAINT.

03/13/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3VW4T7AUXGM******
Summary

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF GTI. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A FUEL LEAK. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

10/12/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU9GM******
Summary

I WAS DRIVING ON THE FREEWAY AND HEARD A LOUD POP LIKE A GUN SHOT. I LOOKED UP AND IT WAS MY MOON ROOF. IT WAS AS IF IT HAD BLOWN OUT. I WAS NOT UNDER AN UNDERPASS OR NEAR ANY VEHICLES THAT COULD HAVE THROWN A ROCK. IT HAPPENED LIKE COMBUSTION. SO RANDOM AND SCARY! IF I WOULDN'T HAVE HAD THE SHADE CLOSED, I WOULD HAVE BEEN COVERED IN GLASS. THIS WAS AN ORDINARY MORNING WITH TEMPS AROUND 60 DEGREES. I AM SHOCKED TO SEE THAT THIS HAS BEEN A PROBLEM FOR MANY AND YET THERE IS NO SAFETY RECALL. PLEASE HELP.

08/14/2018
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 07/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VWC17AU3GM******
Summary

THE LEFT REAR WHEEL SPEED SENSOR MALFUNCTIONED RESULTING IN FALSE WARNINGS OF AIR BAG, STABILIZATION CONTROL, ABS SYSTEM, AND TIRE PRESSURE FAILURES. A REPLACEMENT PART IS ON BACK ORDER AND/OR UNAVAILABLE. THIS WILL RESULT IN DISREGARD OF ANY OF THE ABOVE WARNINGS IN THE FUTURE EVEN IF THEY ARE GENUINE. THIS PROBLEM OCCURS RANDOMLY AT ANY SPEED.

07/10/2018
Components: AIR BAGS
Incident Date: 07/08/2018
Crash: No
Fire: No
Summary

THE CLOCK SPRING ON MY CAR WENT BAD AFTER 46,000 MILES. MAKES AIRBAG UNUSEABLE AND STEERING COLUMN CONTROLS DO NOT WORK EITHER

07/02/2018
Components: WHEELS
Incident Date: 07/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU2GM******
Summary

CONTINENTAL PROCONTACT' TX 195/65R15 RT REAR TIRE SIDE WALL BLEW OUT WITH NO WARNING. CAR HAS 16000 MILES AND HAS BEEN DEALER SERVICED SINCE NEW. CAR WAS ACCELERATING ON FREEWAY ON RAMP WHEN VIBRATION AND THUMP WERE FELT INSIDE THE CAR. DRIVER PULLED INTO SECURE AREA AND SAW THAT TIRE SIDEWALL HAD BLOWN OUT ON INSIDE AND OUTSIDE SIDEWALLS. TIRE WAS REPLACED BY VOLKSWAGEN DEALERSHIP AT OWNERS EXPENSE.

06/05/2018
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/31/2018
Crash: No
Fire: No
Summary

DESPITE A 2015 RECALL, 2016 GOLFS ARE STILL BEING AFFECTED BY FAULTY CLOCK SPRING SETUPS AND A LACK OF SOME TYPE OF COVER THAT IS PREVENTING DEBRIS FROM GETTING INSIDE AND BREAKING THEM. WHILE DRIVING THE CAR, THE AIRBAG WARNING LIGHT WENT ON. I THEN NOTICED THAT NONE OF THE CONTROL FEATURES ON THE STEERING WHEEL WORKED.. NO CRUISE CONTROL, NOT HORN, NO SYSTEM DATA, ETC. UPON FURTHER INVESTIGATION I DISCOVERED THAT THE CLOCK SPRING WAS THE REASON FOR THE PROBLEM AND THAT THIS HAS BEEN AN ONGOING PROBLEM THAT VW HAS KNOWN ABOUT SINCE 2011. ONLY AFTER AN INVESTIGATION WAS VW FORCED INTO DOING A RECALL IN 2015. THE PROBLEM OBVIOUSLY STILL EXISTS SINCE THERE ARE A NUMBER OF CONTINUED COMPLAINTS STILL BEING FILED.

06/03/2018
Components: ENGINE
Incident Date: 06/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3VWC17AU3GM******
Summary

CONSUMING OIL

09/28/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU1GM******
Summary

I LEASED A NEW 2016 VW GOLF. VW CLAIMED THE CAR GOT 25/35 MILEAGE. I AM GETTING 13/26 AND YET I AM A VERY CASUAL DRIVER. I HAVE TAKEN IT TO TWO VW DEALERSHIP A TOTAL OF FIVE TIMES. THEY ARE CLAIMING THAT THAT I ONLY DRIVE A FEW MILES A DAY, SO THE CAR DOESN'T HAVE ENOUGH TIME TO WARM UP AND THAT IS WHY I DO NOT GET THE STATED MILEAGE. IT'S A RIDICULOUS CLAIM. I FEEL LIKE THIS IS ANOTHER VW SCANDAL. I NEED TO ESCALATE THE RESOLUTION OF THIS ISSUE AS I HAVE PLENTY OF PROOF ON THE ISSUE. LET ME KNOW IF YOU ARE THE CORRECT GOVERNMENT DEPARTMENT TO DEAL WITH THIS ISSUE.

08/22/2017
Components: VISIBILITY
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU9GM******
Summary

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE SUN ROOF MALFUNCTIONED AND CAUSED WATER TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN NUMEROUS TIMES TO AN UNKNOWN VOLKSWAGEN DEALER. THE DEALER REPLACED THE SUN ROOF SEALANT, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,000.

06/02/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU1GM******
Summary

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE DID NOT RECEIVE ADEQUATE FUEL MILEAGE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE LOCAL DEALER (OURISMAN VOLKSWAGEN OF BETHESDA LOCATED AT 7001 ARLINGTON RD, BETHESDA, MARYLAND 20814) WAS CONTACTED AND INFORMED THE CONTACT THAT THEY HAD NOT RECEIVED PARTS FROM THE MANUFACTURER AND THAT THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS MAKING FLORIDA AND PUERTO RICO A PRIORITY FIRST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/08/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VW117AU0GM******
Summary

TL* THE CONTACT OWNS A 2016 VOLKSWAGON GOLF. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHILE BEING OPERATED IN SECOND AND THIRD GEARS. THE CONTACT INDICATED THAT THE VEHICLE'S SPEED WOULD INCREASE BY APPROXIMATELY 35 MPH WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE FAILURE WAS INTERMITTENT AND WOULD OFTEN OCCUR AFTER THE VEHICLE HAD NOT BEEN DRIVEN FOR SEVERAL HOURS. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS WHO INDICATED THAT THE ISSUE WAS A CHARACTERISTIC OF THE VEHICLE AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

04/10/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VWC17AU7GM******
Summary

PERSISTENT FUEL SMELL. VEHICLE RECALL WAS PERFORMED, VEHICLE WAS REPAIRED TWICE AT DEALERSHIP FOR SAME PROBLEM. CARBON FILTER WAS REPLACED, FUEL SENSOR AND FUEL INJECTORS REPLACED (UNDER WARRANTY). SMELL MOST NOTICEABLE AFTER BEING DRIVEN FOR 10-30 MINUTES, THEN PARKED FOR 10 MINUTES TO 1 HOUR.

03/25/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2017
Crash: No
Fire: No
Summary

FUEL ODOR IN CAR CABIN USUALLY AFTER THE CAR IS STARTED AFTER BEING RUN AND SITTING BRIEFLY OFF. THE PROBLEM HAS PERSISTED AFTER SUCTION PUMP RECALL WORK WAS DONE.

02/20/2017
Components: STEERING
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VWC17AU4GM******
Summary

STEERING POWER ASSIST "TWITCHES" WHILE CAR IS IN MOTION. HAPPENS AT RANDOM TIMES, SPEEDS AND STEERING CONDITIONS WHILE DRIVING....ENOUGH TO JERK THE CAR INTO THE NEXT LANE. MIGHT BE TIED TO VW'S DSR OR DYNAMIC STEERING RECOMMENDATION SETTING IN THE VEHICLE COMPUTER.

01/30/2017
Components: SERVICE BRAKES
Incident Date: 01/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3VW547AU4GM******
Summary

BRAKE FAILURE. THE CAR WAS BEING DRIVEN AROUND 20MPH, WHEN A 'BRAKE: FLUID LOW SEE OWNER'S MANUAL' MESSAGE CAME ON. AFTER SEEING THIS MESSAGE PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND THE PEDAL WENT TO THE FLOOR. THE PEDAL MADE A 'CHATTERING NOISE' AS IT MOVED THROUGH THE PEDAL STROKE. THE PARKING BRAKE WAS USED TO STOP THE CAR. THIS WAS EASILY RECREATED IN A PARKING LOT AND AT THE LOCAL DEALER. THE WARNING LIGHT CAME ON EACH TIME THE CAR WAS STARTED AFTER THE INITIAL INCIDENT, AND WHEN PRESSURE WAS APPLIED TO THE PEDAL, THE PEDAL EASILY WENT TO THE FLOOR MAKING THE SAME CHATTERING NOISE. THERE WERE NO SYMPTOMS BEFORE THIS INCIDENT. THE BRAKE SYSTEM SEEMED TO FUNCTION AS IT SHOULD AND HAD EVERY OTHER TIME THE CAR WAS DRIVEN. I CHECKED FOR BRAKE FLUID LEAKS AT THE MASTER CYLINDER AND AT EACH OF THE FOUR CALIPERS, AND DID NOT FIND ANY LEAKED FLUID. IT APPEARED THAT THERE WAS STILL BRAKE FLUID IN THE BRAKE FLUID RESERVOIR. UPON INITIAL CONTACT, THE DEALER SAID THEY HAD NEVER SEEN THIS BEFORE. AFTER THEIR INITIAL ASSESSMENT BY THE DEALER, THEY BELIEVED IT WAS A MASTER CYLINDER ISSUE AND THE SEAL ON THE SIDE OF THE BRAKE BOOSTER HAD FAILED, AND BRAKE FLUID LEAKED INTO THE BOOSTER.

08/23/2016
Components: ENGINE
Incident Date: 08/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VWC17AU8GM******
Summary

ENGINE MISFIRED AND CAUSE THE CAR TO STUTTER WITH LOSS OF PERFORMANCE. THIS HAPPENED TO ME WHEN MAKING A LEFT HAND TURN NEARLY CAUSING AN ACCIDENT BECAUSE THE CAR WAS NOT MOVING AT THE NORMAL SPEED DUE TO LOSS OF PERFORMANCE. THIS IS THE 3RD TIME THE ENGINE HAS MISFIRED SINCE I BOUGHT THE CAR. IT HAS LESS THAN 2,800 MILES ON IT.

08/19/2016
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/29/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWUF7AU3GW******
Summary

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. WHILE DRIVING APPROXIMATELY 20 TO 25 MPH, THE CONTACT HEARD A CRACKLING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES FAILED WITHOUT WARNING. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DIAGNOSED THAT THERE WAS A MECHANICAL FAILURE IN THE VACUUM PUMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,558. THE CONSUMER STATED THE CONCERN WAS THAT THE VEHICLE WAS REPAIRED WITH THE SAME OEM PART THAT INITIALLY FAILED. THE MANUFACTURER WAS NOTIFIED. THE CONSUMER REQUESTED FOR THE VEHICLE TO BE BOUGHT BACK BUT, THE MANUFACTURER DECLINED AND OFFERED A 200.00 GIFT CARD. *JS

07/25/2016
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 3VWC17AU5GM******
Summary

SUDDEN VIOLENT SHAKING WHILE DRIVING. THEY REPLACED ALL FOUR FUEL INJECTORS, SECOND TIME HAPPENED A MONTH LATER. SHAKING WHILE DRIVING. THEY CANNOT FIX. MILES JUST UNDER 2000 ON SECOND OCCURRENCE.

07/16/2016
Components: UNKNOWN OR OTHER
Incident Date: 11/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3VW217AU5GM******
Summary

TWO PRIMARY PROBLEMS WITH THIS CAR AT THIS TIME: 1. EPC (ENGINE POWER CONTROL) LIGHT COMES ON FREQUENTLY WHILE DRIVING AT STREET AND FREEWAY SPEEDS. WHEN THE LIGHT COMES ON THE CAR JERKS FORWARD AND RIDES ROUGH. I AM CONCERNED ABOUT THE SAFETY OF THIS CAR AND IT NOT RUNNING CORRECTLY. THE CAR MANUAL INDICATES THAT WHEN THE EPC LIGHT IS DISPLAYED THE ENGINE IS MALFUNCTIONING. 2. THE BLUETOOTH/INFOTAINMENT SYSTEM WILL INTERMITTENTLY FREEZE AND THE PHONE WILL NOT DISCONNECT AND THE RADIO WILL WORK. THIS IS ALSO A SAFETY ISSUE SINCE I HAVE TO CONSTANTLY ADJUST THE SETTINGS TO TRY AND FIX IT AND PULL OVER THE CAR, TURN OFF THE CAR AND TRY AND FIX THE PROBLEM. I HAVE TAKEN THE CAR TO A VOLKSWAGEN DEALER /SERVICE CENTER ON MULTIPLE OCCASIONS TO FIX BOTH PROBLEMS AND THEY HAVE BEEN UNABLE TO FIX EITHER PROBLEM.

04/04/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 04/04/2016
Crash: No
Fire: No
Summary

ON MANUAL TRANSMISSION VEHICLES CRUISE CONTROL DOES NOT DEACTIVATE WHEN DEPRESSING CLUTCH, CHANGING GEAR. ONCE CLUTCH IS RELEASED CRUISE AUTOMATICALLY RE ENGAGES. THIS IS A HUGE SAFETY LIABILITY. VW CALLS IT A NEW FEATURE, THIS FEATURE HAS CAUSED A FEW NEAR MISSES.. THIS FEATURE WILL EVENTUALLY CAUSE AN ACCIDENT I'VE BEEN DRIVING MANUAL TRANSMISSION CARS FOR OVER 20 YEARS AND EVERY TIME THE CLUTCH IS DEPRESSED CRUISE TURNS OFF AND WILL ONLY RE-ENGAGE ONCE THE BUTTON IS DEPRESSED.

12/29/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/16/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWKP7AU0GW******
Summary

SAFETY ISSUE - 2016 EGOLF WOULD NOT MOVE AFTER A ROUTINE TRAFFIC STOP WITH "MAIN CHARGING FAILED" ERROR. DURING A NORMAL COMMUTE AFTER 3, 4 MILES OF DRIVING 30 - 40 MPH, CAR WOULDN'T MOVE AFTER A ROUTINE TRAFFIC STOP RIGHT AFTER A TRAFFIC LIGHT. THIS IS EVENING 6PM RUSH HOUR TRAFFIC, CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. WHILE REST OF THE SYSTEMS SEEM TO BE FUNCTIONING, THE CAR IGNITION IS ON, PRESSING ACCELERATOR PEDAL DOESN'T DO ANYTHING WITH "ELECTRICAL ERROR , STOP" MESSAGE ON THE DASH. AFTER GETTING STUCK IN A LANE FOR AN HOUR IN RUSH HOUR TRAFFIC, GOT THE CAR TOWED TO NEARBY VW DEALER. DEALER INFORMED THAT THE MAIN CHARGING MODULE THAT CHARGES BATTERY FAILED, WHICH NEEDS TO BE REPLACED WITH NEW PART FORM GERMANY. IT COULD TAKE UP TO TWO WEEKS. SAFETY ISSUE - THE FACT THAT CAR JUST STOPS WHILE DRIVING EVEN THOUGH THE BATTERY HAS PLENTY OF CHARGE LEFT POSES A SERIOUS AND SIGNIFICANT SAFETY RISK. A SERIOUS ACCIDENT IS JUST WAITING TO HAPPEN.I WAS TOLD THAT THE DESIGN PROTECTS DRIVERS AGAINST GETTING STRANDED AFTER BATTERY IS DISCHARGED, SINCE THE CHARGING MODULE FAILED. THIS SEEMS TOTALLY ILLOGICAL THAT THE DESIGN IS TRYING TO PROTECT YOU FROM STRANDED WHEN BATTERY RUNS OUT, SO IT RATHER STOP IN THE MIDDLE OF THE ROAD TO GET THE MODULE FIXED BEFORE YOU CAN DRIVE IT TO A SAFE PLACE. THERE ARE QUITE A FEW INCIDENTS REPORTED LIKE THIS, SO VW HAS A SERIOUS SAFETY ISSUE TO FIX ON 2016 EGOLF IMMEDIATELY. MAYBE IT REQUIRES A DESIGN FIX TO LET DRIVERS DRIVE TO A DEALER TO GET THE FAULTY PART TO BE FIXED, INSTEAD OF STRANDING IN THE MIDDLE OF THE ROAD.

7 Recalls

for 2016 VOLKSWAGEN GOLF
26/10/2015
CAMPAIGN NUMBER: 15V705000
ENGINE AND ENGINE COOLING:ENGINE
If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Campaign Number: 15V705000
Manufacture: Volkswagen Group of America, Inc.
Components: ENGINE AND ENGINE COOLING:ENGINE
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

06/06/2016
CAMPAIGN NUMBER: 16V403000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Campaign Number: 16V403000
Manufacture: Volkswagen Group of America, Inc.
Components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the cylinder head and result in a fuel leak.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

07/09/2016
CAMPAIGN NUMBER: 16V647000
FUEL SYSTEM, GASOLINE
As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
Campaign Number: 16V647000
Manufacture: Volkswagen Group of America, Inc.
Components: FUEL SYSTEM, GASOLINE
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/05/2018
CAMPAIGN NUMBER: 18V329000
UNKNOWN OR OTHER
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Campaign Number: 18V329000
Manufacture: Volkswagen Group of America, Inc.
Components: UNKNOWN OR OTHER
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

11/07/2018
CAMPAIGN NUMBER: 18V464000
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Campaign Number: 18V464000
Manufacture: Volkswagen Group of America, Inc.
Components: STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

06/03/2019
CAMPAIGN NUMBER: 19V188000
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Campaign Number: 19V188000
Manufacture: Volkswagen Group of America, Inc.
Components: SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

22/08/2019
CAMPAIGN NUMBER: 19V615000
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Campaign Number: 19V615000
Manufacture: Volkswagen Group of America, Inc.
Components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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