2018 Buick Regal 5 HB FWD

STEERING WHEEL JERKS BACK ON AUTO START AFTER AUTO STOP. EXTREMELY DANGEROUS THE ISSUES HAPPENED WHILE DRIVING AND AT RANDOM. REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AFTER FAILURE TO DUPLICATE THE ISSUE BY THE SERVICE DEPARTMENT.REPORTED THE ISSUE AGAIN EARLY OCTOBER AFTER THE ISSUE WAS WORSE. ACCORDING TO GM FIELD SPECIALIST THE STEERING RACK WAS THE ISSUE, IT WAS REPLACED BUT THE ISSUE WAS STILL PERSISTENT AND THEY CONTINUED TO HAVE THE VEHICLE FOR ABOUT A MONTH. VEHICLE WAS RETURNED BACK TO ME WITH A SHARPENING NOISE AND A STEERING WHEEL GOING LEFT. HAVE NOT HEARD BACK FOR REPAIRS.

WHILE BEING DRIVEN THE VEHICLES TRANSMISSION FAILS TO SHIFT GEARS WHILE RPMS ARE REGISTERED THE TRANSMISSION FAILS TO RESPOND AND LACKS POWER. I WAS FORCED TO SHIFT MANUALLY TO TRY AND GET THE GEARS TO SHIFT WITH NO LUCK AFTER QUICKLY MAKING THE SWITCH BETWEEN AUTOMATIC TO MANUAL TWICE THE AUTOMATIC TRANSMISSION RESPONDED WITH A LOUD CLANK AS IF THE SEMI BEHIND ME HAD HIT ME AND THE RESPONDED WITH ACCELERATION. THE ISSUE WAS REPORTED FIRST EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AND RECENTLY EARLY OCTOBER 2020 SERVICE DEPARTMENT FAILS TO DUPLICATE ISSUE. MY DASHCAM CAPTURED VIDEO WHILE BEING DRIVEN BY THE SERVICE DEPARTMENT EXPRESSING THE STRANGE FEELING THE TRANSMISSION WOULD GIVE THEM WITH TORQUE AND SHIFTS.

DURING THE COLD WEATHER WHILE BEING DRIVEN THE AC UNIT OR HEATER THROWS MOISTURE INTO THE CABIN RESULTING IN COMPLETE VISION IMPAIRMENT. THIS HAPPENED FIRST WHILE GOING UP A MOUNTAIN ROAD AND THE CAR HAD TO BE COMPLETELY STOPPED HOPING NOT TO GET HIT. THE DEFROST WAS MAXED AND THE IMPAIRMENT WAS STILL POSSIBLE, NO MATTER HOW HOT IT GOT IN THE CABIN THE MOISTURE WAS TO MUCH, TAKING MY AND WIPING THE MOISTURE OF THE WINDSHIELD WATER DRIPPED DOWN. IT CONTINUES TO OCCUR NOW WITH THE AC TURNING ON BY ITSELF WHILE DRIVING. FIRST REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN MAY 2020 AND AGAIN IN OCTOBER 2020 WITH COMPLAINTS OF SMELL COMING FROM THE AC. SERVICE DEPARTMENT HAS FAILED TO DUPLICATE OR RESOLVE THE ISSUE. I'VE BEEN TOLD THAT IS HOW THE UNIT IS SUPPOSED TO OPERATE!?...

WHILE ON THE HIGHWAY I CAME TO A STOP DUE TO AN ACCIDENT. ONCE I GOT THROUGH THE ACCIDENT I TRIED TO SPEED UP AND THE VEHICLE WAS HESITANT TO SPEED UP. THIS IS VERY DANGEROUS BECAUSE ACCELERATION IS NECESSARY TO MERGE WITH TRAFFIC.

VEHICLE WAS IN MOTION: 'DRIVING THROUGH AN EMPTY PARKING LOT. 'FOLLOWED ROAD AROUND THE BUILDING. 'BLINDED BY SUNLIGHT. 'HIT STATIONARY POLE HEAD ' ON. WEATHER CONDITIONS : HEAVY RAIN : PRIOR TO 2:00PM LIGHT RAIN AND SUNSHINE BETWEEN : 2:45PM AND 3:04PM FAULT OR PROBLEM DESCRIPTION: KNEE / LOWER EXTREMITY AIRBAG DEPLOYMENT. HIGH RISK OF LOWER EXTREMITY INJURY FOR BOTH IN-POSITION AND OUT-OF-POSITION SMALL FEMALE DRIVERS. MY LEFT FOOT WAS FORCED UPWARD DUE TO THE FORCE OF CRASH. THE AIRBAGS DEPLOYED WITH SUCH FORCE, IT SNAPPED MY LEFT FOOT DOWNWARD. THE RESULT IS A LEFT ANKLE DISLOCATED AND SEVERE LEFT TIBIA / FIB FRACTURE. BASICALLY, I BROKE EVERY BONE IN MY LEFT FOOT APART FROM MY HEEL AND TOES. SURGERY, MONDAY, NOVEMBER 5, 2018: OPEN REDUCTION / INTERNAL FIXATION (ORIF) WITH LEFT BIMALLEOLAR ANKLE FRACTURE / DISLOCATION WITH CLOSE MANAGEMENT TALUS FRACTURE / SUBTALAR SURGERY. I NOW HAVE A PLATE AND SIX (6) SCREWS INSIDE THE BONE TO HOLD THEM IN THE CORRECT PLACE SO THE BONES DO NOT HEAL ABNORMALLY. THE ORTHOPEDIC SURGEON INFORMED ME, DUE TO THIS TYPE OF INJURY, ARTHRITIS WILL SET IN MY ANKLE. I MAY WANT TO CONSIDER ANKLE FUSION SURGERY IN THE FUTURE. THE FUSION SURGERY WOULD HELP REDUCE THE CHRONIC PAIN. FUSION SURGERY WOULD RESULT THE INABILITY TO USE MY ANKLE, I.E., TO FLEX, POINT, BEND ANKLE, AND ROTATE THE ANKLE AT ALL. THE FUSION SURGERY IS PERMANENT. COMPONENT PART OR SYSTEM THAT MAY BE THE CAUSE OF THE SAFETY RISK: DRIVER LOWER EXTREMITY RESPONSE AND INJURY WITH KNEE AIRBAG DEPLOYMENT. ADDITIONAL INFORMATION AND EVIDENCE RELATED TO YOUR COMPLAINT: WILL BE SCANNED AND SENT LATER.

REVERSING CAMERA CAMERA IS INSTALLED AND EQUIPPED WITH GUIDE LINES SHOWING DIRECTION OF TRAVEL AND WHEEL POSITION. THESE GUIDELINES INTERMITENTLY DISAPPEAR FOR NO APPARENT REASON. IF THE CAR IS PUT INTO NEUTRAL AND THEN BACK INTO REVERSE LINES REAPPEAR. SINCE THE LINES ARE A FEATURE OF THE VEHICLE AND ARE NOT WORKING RELIABLY I FEEL THIS IS A DEFECT, IT IS A DEFINITE DISTRACTION FROM THE INFORMATION THAT THE CAMERA IS PROFFERING. GM ACKNOWLEDGED THE PROBLEM INITIALLY AND REPLACED A MODULE 4 TIMES ON THIS VEHICLE IN AN ATTEMPT TO CORRECT THE PROBLEM WITHOUT SUCCESS NOW THEY HAVE TAKEN THE POSITION THAT THE CAMERA IS WORKING AS DESIGNED... CLEARLY SAFETY EQUIPMENT SHOULD WORK RELIABLY 100% OF THE TIME WITHOUT DISTRACTIONS. IN DISCUSSION WITH OTHER GM OWNERS AND RESEARCH ONLINE THIS PROBLEM IS PREVALENT ON OTHER GM MODELS ACROSS THE PRODUCT LINE. IT APPEARS TO BE BE LINKED THE NUMBER OF SAFETY FEATURES INSTALLED ON THE CAR. THE MORE SAFETY FEATURES THE MORE LIKELY OF FAILURES. THIS PROBLEM OCCURS ON A DAILY BASIS AND CAN BE RECREATED AT WILL. IT WILL HAPPEN ANY TIME THE CAR IS TRAVELING IN REVERSE

TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHEN THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ENGINE WAS DESIGNED TO SHUT DOWN TO PRESERVE FUEL. INSTEAD, THE ENGINE RPMS WOULD REV AND INCREASE TO 3,000 AND THE VEHICLE ACCELERATED. THE DRIVER IMMEDIATELY SHIFTED INTO NEUTRAL TO PREVENT THE VEHICLE FROM DRIVING THROUGH A BUSY INTERSECTION. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED ONCE WHILE REVERSING OUT OF A DRIVEWAY. THE VEHICLE WAS TAKEN TO MCELVEEN BUICK (117 FARMINGTON RD, SUMMERVILLE, SC), BUT THE FAILURES COULD NOT BE DIAGNOSED OR DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 300.

TL* THE CONTACT OWNS A 2018 BUICK REGAL. THE CONTACT PURCHASED THE VEHICLE IN FEBRUARY OF 2018, BUT DID NOT OBTAIN IT UNTIL JUNE 15, 2018. WHILE IN A DRIVE-THRU LINE, THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL AND THE VEHICLE LURCHED FORWARD AND CRASHED INTO A POLE. THE FRONT DRIVER SIDE FENDER, BUMPER, AND HEADLIGHT WERE DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394) WAS CONTACTED AND REFERRED THE CONTACT TO AN AUTHORIZED BUICK BODY SHOP FOR THE DAMAGES. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 169. *TT

TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHILE DRIVING THROUGH A DRIVE'THRU, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A POLE. THE CONTACT EXITED THE VEHICLE, INSPECTED THE DAMAGE, AND CONCLUDED THAT THE VEHICLE WAS ABLE TO BE DRIVEN. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394, (760) 245-3451) WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP WHERE IT WAS AWAITING REPAIRS FOR THE BODY DAMAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 169. *TT *TR