EN

2018 Chevrolet Bolt 5 HB FWD

3
Recalls
36
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 9.7%

Complaints
Recalls

36 Complaints

for 2018 CHEVROLET BOLT
10/25/2021
Components: ENGINE,ELECTRICAL SYSTEM
Incident Date: 10/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FW6S05J4******
Summary

2018 CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. THE CONSUMER STATED THE VEHICLE FAILED TO START. THE DEALER ADVISED THE BATTERY HAD A BAD CELL AND A PROGRAM ISSUE. THE VEHICLE WAS NOT OPERATIONAL AND IT WAS UNKNOWN WHEN A FIX WOULD BECOME UNAVAILABLE. THE CONSUMER REQUESTED A REQUESTED A LOANER VEHICLE.

09/25/2021
Components: STEERING
Incident Date: 09/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FW6S03J4******
Summary

Driving curvy mountain road and the steering wheel fails to return to center. Nearly caused a terrible accident.

09/17/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FX6S00J4******
Summary

Parking like this is not practical and GM needs to expedite this buyback: https://insideevs.com/news/533584/chevrolet-bolt-ownership-becoming-impossible/ https://www.kbb.com/car-news/gm-tells-some-chevy-bolt-owners-park-50-ft-from-other-cars/ https://www.cnbc.com/2021/09/15/gm-advising-some-bolt-ev-owners-to-park-50-feet-away-from-other-cars.html

09/13/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FX6S01J4******
Summary

The contact leased a 2018 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and referred the contact to the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact about a buyback program. The contact stated that the manufacturer was unable to provide a solution. The contact had not experienced a failure. The contact was concerned about driving the vehicle. VIN tool confirms parts are not available.

08/21/2021
Components: STEERING
Incident Date: 01/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FW6S04J4******
Summary

Steering on this vehicle failed at less than 40,000 miles. Car is almost uncontrollable and drifts off the road; steering now requires enormous force to maintain a straight course.

08/20/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FX6S08J4******
Summary

I received a recall notice for my 2018 Chevy Bolt and my complaint is in reference to that. It is not a new issue. The remedy suggested by the recall notice is completely unrealistic. To use the car, I have to charge it overnight when I am sleeping. As is the case with almost every other Bolt owner, my charging station is in the garage. So it's unrealistic to (1) avoid depleting below 70 MPH range, (2) park my vehicle outside immediately after charging, and (3) avoid charging the car in my garage overnight. I just want to make sure GM does not escape liability if there is a problem and I did not follow these unrealistic guidelines

08/16/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FX6S09J4******
Summary

Battery fire hazard not resolved. Recommendation from GM to not charge above 90% and not discharge below about 40%, giving an effective range of half of the stated range. Risk that I may need to go below the 40% charge state when travelling, causing fire. I need to charge in my attached garage, posing safety risk to me and family.

08/10/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FW6S08J4******
Summary

My Chevrolet Bolt was subject to the recall for battery problems causing fires, as was described by NSTB above. I took it in for free servicing at Chuck Olson Chevrolet KIA, in Shoreline, WA on July 26, 2021 as directed. (I bought the vehicle new from them). After servicing was completed and supposedly the computer was reset so as not to allow the car to charge beyond 80% of its battery capacity, I took it to a public charger operated by ChargePoint, Inc. at the Woodland Park Zoo in Seattle to charge it. I left it attached to the charger on the assumption that it would shut off electric charge to the vehicle automatically, once it had reached the 80% level. It greatly exceeded this before automatically shutting down when the charge reached a 300 mile range estimate of charge. The vehicle's officially stated charge range estimate is 238 miles. I expect that the recall repair done by Chuck Olson Chevrolet would have prevented this from happening. This action puts my vehicle and me at risk of a serious battery fire problem that was the official reason that NTSB initiated the recall requirement. I would like a clarification of whether the NTSB expected the repair done by Chuck Olson Chevrolet to prevent this, as they may be causing a fire for which they or the manufacturer would be liable.

08/09/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FW6S04J4******
Summary

GM is aware of a defect that may cause my vehicle to catch fire. They have advised me to park outside so in case it catches fire, the fire is less likely to injure or kill anyone. But, uh, I would like my vehicle to not catch fire actually.

08/09/2021
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1FW6S01J4******
Summary

The battery system has a defect that GM admits could lead to a fire. Since November 2020, they advised me to not charge the car above 90% of capacity. They now are also advising not to discharge below 30%, to not charge overnight, and to park outside once charged. One car fire involved a vehicle that regularly only charged to 75%, so, to be safe, I won't charge to more than 70%. That leaves me with only 40% of my battery (24% in winter). My system in my garage only has power during overnight hours, so no charging overnight means I can't charge my car. GM has a final remedy that involves analyzing the battery for defective modules and installing advanced diagnostic software to detect performance issues before they cause a problem. The huge problem with that remedy is that there have been two fires in cars that had their batteries analyzed and had the diagnostic software installed. That means their system for detecting and preventing fires DOES NOT WORK. In the final remedy, GM will only replace modules that they find are defective. After the remedy work is done, GM says customers can charge their vehicles to 100% with full confidence. If their detection system is faulty, as evidenced by subsequent fires, how can anyone confidently go to sleep at night and charge to 100%? Their detection system relies on software to detect issues. My vehicle has had software problems that include charging to full when only programmed to charge for 2 hours, infotainment system fails to initiate, vehicle fails to recognize key fob, cruise control fails to initiate, touch screen won't respond which prevents operation of all systems controlled through the screen. I have no confidence that GM can detect the known battery defect in modules with 100% certainty. Anything less than 100% means I can't charge my car in my garage and still sleep at night. Also, GM has no idea when final remedy will be ready, and I shouldn't have to live with 40% of my battery for an unknown time.

08/04/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1g1fx6s0xj4******
Summary

My vehicle is being affected by 2 recalls for a battery that might melt or burn. The vehicle is also experiencing issues with the infotainment system that is malfunctioning/restarting/shutting down while driving. This is extremely distracting and dangerous and causes the vehicle speed area to fade out as the system restarts. Our family is severely limited by the charge limit, minimum miles, or by having to park it outside and not charge it overnight. We live in an fire brush area and are very stressed about having the vehicle potentially catch on fire and burn down our neighborhood. I tried to trade in the vehicle so that we could move on and they won't accept the car with an open warranty recall. The carfax information literally states that the remedy is NOT YET AVAILABLE. How can we move on and what do we do with our original investment of over $48k? I have taken the vehicle into the dealership to have the software update installed twice and still don't know if it has been done or whether the cars battery has been tested and the numbers are within the acceptable parameters. The infotainment system still does not work properly and I am worried that the vehicle is malfunctioning. My wife has now issued the ultimate - I cannot park the car or charge the car at our home. She is stressed beyond belief and I will have to leave the car at the local dealership to charge it and wait for whatever remedy they come up with whenever it might happen.

08/03/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FX6S04J4******
Summary

We own a 2018 Chevrolet Bolt EV which has once again been recalled due to battery fires. We are not limited to how we charge our vehicle, where to hark and limited to 60% of the mileage range that we paid for while we wait to see if GM can fix this issue. Replacing individual cells in a dirty auto dealers show in a battery that was built in a clean room does not seem like a good idea. I'm not comfortable that GM can be successful identifying whether or not my battery is defective. This is a serious safety issue. My family, our home, people and property where I drive and park are all at risk. I no longer feel comfortable driving this car. The restrictions on charging are onerous. We are on Time of Use for our electricity so that we can charge at night when it is cheaper. Now we are told we have to charge during peak hours at triple the cost. We can't park in the garage so the vehicle is sun damaged and the battery is overheated while sitting all day in the hot SoCal sun. We also are at high risk for damage to the wiring from rats now. We already have an issue with the rats eating the wires in our RV. GM must be forced to replace the entire battery pack in every vehicle affected by this recall. They must provide loaner vehicles or details on reimbursement for rental cars.

08/02/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FW6S02J4******
Summary

The incident is that my car just had a second recall about the exact same problem about the battery and to keep my car to erupt on fire I won't be able to use it as intended. I purchased this car because of its range and now I can't get that range if I can only charge it up to 90% and cannot let go below 30%. That is unacceptable.

07/31/2021
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 07/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FX6S06J4******
Summary

The remedy proposed by GM for the risk of catastrophic fire is inadequate. I live in an area with frequent hail storms and leaving the car outside at night would subject it to severe damage. More importantly, I live in a high-wildfire-risk area with almost daily high winds (30-50 mph) especially at night and morning. Even if the car were parked outside, it is likely to ignite the foliage and create an uncontrollable wildfire that would consume this entire valley with approximately 1500 homes with an average value of over $1.5 million dollars. That works out to over $2 billion in structural risk from a fire from this single vehicle. Two days ago, my Bolt starting honking its horn at 9pm - one of the fire warnings programmed by Chevy. Although it proved to be a false alarm of unknown cause, the fire department responded with two engines. The responding fire captain told me that due to the wildfire risk, the only safe place to park the car would be a Safeway parking lot 4.5 miles away. That makes the car unusable. The proposed remedy could take more than a year to implement, especially since GM has known about this risk for more than a year and has made no contingency plans to replace defective batteries in that time. I have contacted GM twice explaining the extraordinary risk that this defect causes to my community and asked for a buyback. So far, other than asking for a copy of the title, purchase order and odometer reading, I've had no response.

07/29/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FX6S08J4******
Summary

“I own a 2018 Chevrolet Bolt which is part of the recall announced by GM. This is the second recall in less than a year for the same battery-related issue. It was supposed to have been fixed with a software update that I had completed in June. This software was supposed to identify defective batteries but it has not been successful as evidenced by the mounting number of fires that have happened after the “fix”. As such, we are now under a recall a second time. As a result of their own manufacturing issue, we are now limited to how we charge our vehicles, where we park and even the mileage range that we paid for, while GM attempts another fix. GM stated today that they will again be using software to identify defective cells in our batteries and only the ones that are determined to be defective will have those cells or battery packs replaced. As you can imagine, I no longer trust GM to be able to successfully identify whether or not my battery is defective. I’m extremely disappointed by the fact that GM continues to cut corners in an effort to save money, despite such a serious safety issue that can affect so many. Myself, my livelihood, my family and even people I park next to while out in public are at risk. GM must be forced to replace the entire battery pack in every vehicle affected by this recall, provide MRSP swaps or buybacks to those impacted by this significant issue. They must also provide loaner vehicles, or details on reimbursement for rental cars, to those who need them due to the fact that their vehicle is virtually unusable while they clean up their mess.”

07/23/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FW6S09J4******
Summary

The safety of myself and my family and my house is put at risk from the second recall related to the battery. Also the range of the car during the recall is about half of what was the advertised range when I purchased the vehicle. Come winter, this may leave me stranded depending on the weather.

07/23/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FW6S08J4******
Summary

I own a 2018 Chevy Bolt and GM has issues 3 different recalls on the battery due to risk of combustion. First was a software fix to reduced charge capacity, second was a supposed to be a permanent fix to resolve the issue, and finally GM has issues a 3rd recall where they state they will replace failing modules. With each recall the requirements on the owner to keep the battery from combusting have become more and more strict. Effectively, I only have about 140 miles of battery charge out of 230 because they suggest not charging past 90% and not going below 70 miles remaining. Also I cannot charge my car indoors OR unattended. At this point I feel unsafe having this car near my home or family because of risk of combustion.

07/23/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FX6S00J4******
Summary

Vehicle is useless to me due to the new range restrictions. My medical provider is a little over 100 miles away, and I cannot make the round trip with the reduced range, thus I cannot get my prescription medications.

07/22/2021
Components: AIR BAGS
Incident Date: 07/19/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1g1fx6s01j4******
Summary

The contact owns a 2018 Chevrolet Bolt EV. The contact stated that when the driver (his wife) drove at 45mph a vehicle failed to yield the right of way and made a left turn. The driver was unable to stop and crashed into the vehicle's front passenger side and bumper. The contact stated that the driver's air bag and the front passenger air bag failed to deploy causing the driver injuries to the neck, shoulder, sides, right leg, and back. The front passenger was a ten-year-old child who received injuries to the right shoulder. The vehicle was towed to an impound lot. The vehicle was not taken to the dealer. A police report was filed. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 22,000.

07/15/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FX6S05J4******
Summary

I own a 2018 Chevy Bolt that is part of the battery recall for possible fires started in the powertrain battery. I have been through both GM recommended appointments at my local Chevy dealer to have the software patches installed and the battery inspected for nominal voltage. While my car's battery passed the voltage inspection this week, there were 2 new fires reported to GM resulting in new recommendations on July 14 to park outside and not charge over night. The real issue here is GM not providing enough information to the owners of Bolts in this recall. Questions such as: What kind of charger was used (110, 220, CCS)? If after market chargers were used before a fire, what brands, what commonality amongst the group of Bolts that have caught fire? What is the minimum battery remaining on the cars that charged before a fire? What is the maximum charge the owners of Bolts that burned charged their cars to? What operational steps can the rest of Bolt owners take to minimize future fire risk? Why isn't GM simply replacing all of the batteries in recalled Bolts rather than pursuing a very poorly run "buyback" process? Why doesn't my EV Battery warranty that is still in effect allow for replacement of the battery with this serious safety situation? Why is NHTSA allowing GM to be so non-communicative about what they are learning of the commonalities of all Bolts that have caught fire? This is a serious safety issue for existing 2017-2019 Bolt owners. We need NHTSA's help getting GM to provide more information about the cars that have caught fire.

07/02/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/30/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1FX6S03J4******
Summary

The incident involves a 2018 Chevy Bolt EV. I arrived at a parking space next to the electric charging station where I generally park the car. I park perpendicular to the side wall of a house. There is a small garden bed (about 2 ft wide) between the house and the parking area. As I pulled up I was not exactly perpendicular to the wall. I believe I was in Drive Low and had completely stopped or perhaps nearly stopped when I decided to tweak my parking position a bit to be exactly perpendicular to the wall. My intent was to apply the accelerator and ease over a few inches to park, but when I began to do so the car took off suddenly and uncontrollably and crashed into the side of the house. The front end of the car was damaged and the house sustained both exterior and interior damage, leaving a hole through the wall. To me, it felt like I was in a rocket launch. I don't know whether I applied the brakes or if the wall stopped the car. The car is currently at a shop where the insurance company has ordered an inspection scan for error codes. No one has driven the car since, and so the problem has not been reproduced or confirmed. No warning messages appeared before the crash although the the car is equipped with front collision warning systems. Consumer stated diagnostic report she received from her service department prior to repairing the car. to repairing the car.

05/24/2021
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 11/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1FW6S06J4******
Summary

Dear Sir/ Madam, I want to report to you the serious problem I have had with my Chevy Bolt EV ( 2018 VIN [XXX]) In the month of November 2020, after a full charge of my EV Bolt, the mileage on the dashboard kept fluctuating when my husband and I were driving from Santa Cruz to Berkeley. I had to charge it again after 70 miles in Berkeley. On our way back the mileage showed almost zero. I got so anxious that I had to stop the car and move it from Highway 101 South bound to Santa Cruz and get it recharged in San Jose. Second, on three separate occasions, the speed limit on the dashboard also kept fluctuating. Since this model was recalled we took our car to a Chevy dealer in Watsonville and got it repaired. We had to leave the car at the dealer for two weeks since the dealer was getting appropriate parts from Michigan to fix the car. Now my speed has been compromised after the repair. I have been told the car will be recalled soon for a final repair. We are not happy with this model and we are negotiating with the manufacturer to get this car replaced. Thank you so much for your help. Sincerely yours, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

05/03/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 04/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FW6S00J4******
Summary

03/21/2019, 9/05/2019, 1/19/2020, 10/21/2020, 04/14/2021 HAVE HAD 5 WARRANTY REPAIR ORDERS TO FIX REAR VIEW CAMERA STAYS ON WHILE DRIVING FORWARD AT FREEWAY SPEEDS, VERY DISTRACTING AND DANGEROUS IT ALSO LOCKS OUT ALL CLIMATE AND RADIO CONTROLS. ALSO WHILE VEHICLE IS STOPPED CRUNCHES WHEN TRYING TO PUT IN " PARK"

04/16/2021
Components: SERVICE BRAKES
Incident Date: 12/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1FW6S08J4******
Summary

AT 25,000 MILES MY BRAKE PADS ARE CRUMBLING AND THE ROTOR ARE SCORED AND POCK MARKED .. I DRIVE THE CAR IN L MODE EXCLUSIVELY AND I DON'T USE THE BRAKES. ED SHUTS CHEVY CADILLAC SAYS THE BRAKES ARE WARRANTED. I SAY THERE IS A PROBLEM WITH THE BRAKE SYSTEM. THEY SHOULD NOT WEAR OUT OR CRUMBLE IF I DON'T USE THEM ON A 2 YEAR OLD CAR.

04/16/2021
Components: VISIBILITY/WIPER
Incident Date: 04/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1FW6S08J4******
Summary

THE DRIVERS WINDOW HAS VERTICAL SCRATCHES ON THE OUTSIDE OF THE GLASS. MY CAR IS ONE WEEK PAST THE 36 MONTH WARRANTY AND ED SHULTS CHEVY WON'T FIX IT UNDER WARRANTY.

02/11/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1FX6S01J4******
Summary

BATTERY FIRE RECALL. DEALER LIMITED THE BATTERY FULL CHARGE TO 90% IN NOVEMBER 2020.GM PROMISED A FIX BY FIRST OF 2021. NO FIX AS OF THIS DATE AND MY DRIVING RANGE IS LIMITED AND NOW REQUIRES FREQUENT CHARGING.

12/31/2020
Components: STEERING
Incident Date: 12/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1FW6S04J4******
Summary

THIS VEHICLE AS 42987 MILES ON THE ODOMETER AND HAS BEEN USED ONLY IN STANDARD HIGHWAY DRIVING. THE STEERING STARTED TO MAKE A "CLICKING" NOISE AND BECAME HARDER TO HANDLE. A SEARCH OF THE INTERNET INDICATED THAT THIS PROBLEM IS COMMON IN CHEVROLET BOLT CARS, OFTEN OCCURRING WHEN THE VEHICLE HAS LESS THAN A FEW THOUSAND MILES. I TOOK MY CAR TO THE LOCAL CHEVROLET DEALER WHO RAN A COMPUTER DIAGNOSTIC THAT SHOWED THE CAR'S STEERING WAS OPERATING "WITHIN MANUFACTURER'S SPECS." I WAS ABLE TO PERSUADE THE DEALER TO DO AN ADDITIONAL EXAMINATION. THE TECH DETERMINED THAT THE STEERING RACK/GEAR ASSEMBLY WAS SHOT AND THE PROBLEM COULD NOT BE REPAIRED SIMPLY BY RE-TORQUING THE STEERING HEAD BOLTS. THE COST OF REPLACING THE DEFECTIVE STEERING RACK WAS QUOTED AT $2,033. POSTS ON THE INTERNET SUGGEST THAT THE DEFECTIVE STEERING RACK IS OFTEN DISCOVERED BY OWNERS WITHIN THE WARRANTY PERIOD AND THEN REPAIRED BY CHEVROLET. WHAT IS NOT CLEAR IS HOW OFTEN THE DEFECTIVE STEERING RACK IS DISCOVERED JUST AFTER THE VEHICLE IS OUT OF WARRANTY (THE "BUMPER TO BUMPER" WARRANTY ON A BOLT IS ONLY 36,000 MILES, SO MY DEFECTIVE STEERING RACK FAILED JUST AFTER THE END OF THE WARRANTY AND CHEVROLET WILL NOT COVER THIS DEFECT.) I RESPECTFULLY REQUEST THAT THE NHTSA INVESTIGATE HOW OFTEN THIS DEFECT OCCURS AND ORDER A RECALL.

10/20/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1FW6S00J4******
Summary

THE FIRST YEAR OF THE LEASE, THE MAIN COMPUTER BEGAN TO FAIL AND THE ENTIRE SCREEN WOULD BECOME BLACK, WITH THE ENTIRE CAR INTERMITTENTLY LOSING POWER ON THE FREEWAY. THE COMPUTER WAS REPLACED. LATER ON, THE BLIND SPOT SENSORS BECAME ERRATIC, BUT THIS IS LIKELY DUE TO A SHODDY REPAIR BY THE DEALERSHIP AFTER SOMEONE REAR-ENDED THE CAR. THE PRIMARY CONCERN IS THE POWERTRAIN. THE BATTERY RANGE DECREASED BY NEARLY HALF WHILE DRIVING, WHICH WOULD HAVE BEEN DANGEROUS IN A REMOTE LOCATION. THERE SEEMS TO BE AN ISSUE WITH THE BATTERY MODULES ON THE 2018 CHEVROLET BOLT.

01/12/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 12/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1FX6S05J4******
Summary

ON FRIDAY, DEC 27, 2019, AS I WAS PARKING IN FRONT OF MY HOUSE, USING "L" MODE, THE CAR SUDDENLY ACCELERATED. IF I HADN'T SLAMMED ON THE BRAKES, THE BOLT WOULD HAVE HIT THE CAR PARKED ABOUT 15 FT AHEAD OF ME. TWO OTHER PEOPLE WERE IN THE CAR AT THE TIME, AND WE ALL SHARED THE PERCEPTION THAT THE CAR HAD SUDDENLY ACCELERATED ON ITS OWN. WE WERE ALL SCARED, AND WE ALL BELIEVE THIS CAR IS UNSAFE. DETAILS: THE CAR WAS CHARGED TO ABOUT 50% CAPACITY, THE OUTSIDE TEMPERATURE WAS 50F, HUMIDITY AT 65%, THE WEATHER WAS CLEAR, AND THE PAVEMENT WAS DRY. AFTER A 10 MINUTE DRIVE, I PULLED UP ALONG THE CURB IN FRONT MY HOME, AS USUAL, AND HAD NEARLY STOPPED, WHEN SUDDENLY THE CAR LURCHED FORWARD ON ITS OWN. FORTUNATELY, I WAS ABLE TO SLAM ON THE BRAKES AND STOP THE CAR BEFORE IT PLOWED INTO ANOTHER CAR PARKED ABOUT 15 FEET IN FRONT OF WHERE I WAS. I HAD BEEN DRIVING OUR BOLT IN "L" MODE (AUTOMATIC REGENERATIVE-BRAKING), WHICH IS MY HABIT, SO I AM ACCUSTOMED TO THE CHARACTERISTICS OF STOPPING THE CAR IN "L" MODE. I HAVE TRIED TO REPLICATE THIS BEHAVIOR BY THE CAR SINCE, BUT SO FAR HAVE BEEN UNABLE. THIS WAS NOT A CASE OF MISTAKENLY PRESSING THE ACCELERATOR, BECAUSE IN "L" MODE (WHERE I PARKED), THE CAR WILL STOP BY ITSELF, JUST BY EASING MY FOOT OFF OF THE ACCELERATOR. AND NOTE THAT I QUICKLY STEPPED ON THE BRAKE. I TOOK THE CAR TO A GM DEALERSHIP, AND THEY DIDN'T FIND A PROBLEM IN THE OBD CODES. THEY SAID THEY WOULD SEND DETAILED LOGS TO GM. BUT IT HAS BEEN OVER A WEEK, AND GM HAS YET TO CONTACT ME. THIS CAR FREQUENTLY HAS OTHER PROBLEMS THAT APPEAR TO BE DUE TO COMPUTER SYSTEMS, INCLUDING: - PROBLEMS STARTING - PROBLEMS CHARGING - THE CENTER CONSOLE DISPLAY FREEZING, LEADING TO: CAMERAS REMAINING ON WHILE I DRIVE, OR LOSS OF HVAC CONTROLS SEE A SIMILAR REPORT AT: HTTPS://WWW.NHTSA.GOV/VEHICLE/2018/CHEVROLET/BOLT#COMPLAINTS ISSUE # 11270898

10/24/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1FX6S09J4******
Summary

WITH THE VEHICLE IN THE "L" MODE DRIVING FORWARD, ON BOTH CITY STREETS AND HIGHWAYS,THE REGEN BRAKING DOES NOT CONSISTENTLY ENGAGE, THEREBY CREATING THE POTENTIAL FOR NOT BEING ABLE TO STOP THE CAR IN TIME WITH THE REGULAR BRAKES TO AVOID A COLLISION. IT HAS BEEN TO 2 DIFFERENT DEALERSHIPS A TOTAL OF 6 TIMES WITH NO RESOLUTION OF THE ISSUE. DEALERSHIP #1 WAS NOT ABLE TO REPLICATE PROBLEM. DEALERSHIP #2 HAD TECH RIDE WITH ME AND PROBLEM OCCURRED MULTIPLE TIMES. TECH STATED HE WOULD HAVE TO RESEARCH THE ISSUE. CHEVY SEEMS TO DENY THIS IS A PROBLEM. I'M VERY CONCERNED THIS WILL RESULT IN A REAR END OR PEDESTRIAN COLLISION.

07/29/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1FX6S06J4******
Summary

TL* THE CONTACT OWNS A 2018 CHEVROLET BOLT EV. WHILE DRIVING 20 MPH, "SYSTEM SHUTTING DOWN" APPEARED ON THE INSTRUMENT PANEL AND THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD. THE CONTACT WAS UNABLE TO POWER OFF THE VEHICLE WITH THE START BUTTON. THE VEHICLE WAS TOWED TO FAULKNER CHEVROLET OF LANCASTER (LOCATED AT 2000 BENNET AVE, LANCASTER, PA 17601, (717) 299-0961) WHERE IT WAS DIAGNOSED THAT THE DRIVE MODULE, INVERTER, AND A POWER CABLE (HARNESS) NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,403.

07/08/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/17/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 1G1FW6S06J4******
Summary

ON MARCH 17, 2019 AT APPROXIMATELY 3:45P.M., WE PARKED THE BOLT IN THE DRIVEWAY OF OUR HOME. WE EXITED THE BOLT AND PLUGGED IT INTO OUR JUICEBOX (LEVEL 2) CHARGER AS USUAL. AT APPROXIMATELY 5:00 PM, WE WERE ALERTED THAT THE BOLT WAS ON FIRE. WE DISCOVERED SMOKE BILLOWING OUT OF THE REAR OF THE BOLT AND THE BOLT APPARENTLY COMBUSTING FROM WITHIN IN THE AREA OF THE BATTERY CELLS. THE FIRE DEPARTMENT WAS CONTACTED AND TOOK APPROXIMATELY 3 HOURS TO CONTROL THE FIRE AND SMOKE. THE FIRE DEPARTMENT EVACUATED US, OUR DOWNSTAIRS NEIGHBORS, AND BOTH UNITS OF THE HOME NEXT DOOR DURING THE FIRE. THE FUMES FROM THE BURNING MATERIALS WAS SO THICK AND NOXIOUS IT PERMEATED OUR HOME, REQUIRING PROFESSIONAL CLEANING. WE EXPERIENCED HEADACHES FOLLOWING CONTACT WITH THE SMOKE. THE BOLT IS A TOTAL LOSS. IT TOOK CHEVY A FEW DAYS TO RESPOND TO OUR CLAIM. EVENTUALLY CHEVY SENT TWO ENGINEERS FROM DETROIT TO OUR DRIVEWAY TO INSPECT THE JUICE BOX. CHEVY PURCHASED THE CAR FROM THE INSURANCE COMPANY.

02/27/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 01/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GFX6S08J41******
Summary

35% REDUCTION IN RANGE WITH NORMAL DRIVING CONDITIONS, ADDITIONAL 27% REDUCTION IN RANGE AFTER COURTESY RECALL #18125 LOS OF PROPULSION HIGH VOLTAGE BATTERY WITHOUT NOTIFICATION. GM ACKNOWLEDGES RANGE LOSS, THEY INFORMED ME THIS IS NORMAL, UNABLE TO USE VEHICLE FOR WORK COMMUTING

02/23/2019
Components: VISIBILITY/WIPER
Incident Date: 02/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1FX6S00J4******
Summary

FRONT WIPERS CAN FREEZE AND TO BOTTOM OF WINDSHIELD AND BECOME IMMOBILIZED WHILE DRIVING, IMPAIRING VISIBILITY. THIS HAS HAPPENED SEVERAL TIMES THIS WINTER, OUR FIRST WITH THIS CAR, WHILE DRIVING AT VARIOUS SPEEDS WHEN OUTDOOR TEMP WAS ABOUT 25 DEG F, EVEN THOUGH CAR INTERIOR TEMPS WERE COMFORTABLE. DEFROST HEAT DUCT ON DASHBOARD HITS GLASS SEVERAL INCHES ABOVE WIPERS AND DOES NOT ADEQUATELY HEAT THE LOWERMOST WINDSHIELD WHERE WIPERS REST AT BOTTOM OF SWIPE. SEEMS LIKE A COUPLE OF INCHES OF LAMINATED HEATING ELEMENTS SIMILAR TO THE REAR WINDOW SHOULD BE REQUIRED, WITH A BUTTON TO CONTROL IT, AND THERE SHOULD BE A HEATED DRAIN HOLE TO REMOVE THE WATER.

08/31/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1FX6S02J4******
Summary

WHILE APPROACHING A BUSY INTERSECTION OF A BUSY CITY STREET, AS COMING TO A STOP FIRST USING REGENERATIVE BRAKING, THEN APPLYING THE MECHANICAL BRAKES, THE GAUGE CLUSTER READ "LIMITED DRIVING CAPABILITY" (OR SOMETHING LIKE THAT). AS I CAME TO A STOP THE CAR SHIFTED ITSELF TO PARK AND APPLIED THE PARKING BRAKE. I ATTEMPTED TO SHIFT INTO DRIVE AND TAKE OFF THE PARKING BRAKE, WITH NO SUCCESS. THE VEHICLE INSTRUCTED TO GO BACK INTO PARK, WHICH IT DID WITHOUT MY INTERVENTION. I TRIED REVERSE AND NEUTRAL WITH NO EFFECT. ALL OTHER ELECTRONICS APPEARED TO WORK PROPERLY. I PUT ON THE HAZARD LIGHTS. I TRIED TURNING THE VEHICLE OFF AND BACK ON BY PRESSING THE START BUTTON, BUT THE CAR REBOOTED SHOWING A GLOBE LIKE GRAPHIC WHICH SAID SOMETHING TO THE EFFECT OF "RE-INITIALIZING". POLICE WERE CALLED AT THIS POINT AS I WAS LIMITING SAFE TRAFFIC MOVEMENT BY BLOCKING A LANE. I ATTEMPTED THE RESTARTING PROCEDURE REPETITIVELY, WITH NO SUCCESS TO GET THE VEHICLE MOVING AGAIN. A TOW TRUCK WAS REQUIRED TO MOVE THE VEHICLE FROM THE ROAD AS THE ROAD WAS TOO DANGEROUS TO TRY PUSHING THE VEHICLE, AND THE CAR DID NOT APPEAR TO BE ABLE TO GO INTO NEUTRAL. MY DEALERSHIP STATES THEY ARE GOING TO REPLACE THE "TRANSMISSION" TO RESOLVE THE PROBLEM.

02/13/2018
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 02/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1FX6S05H4******
Summary

THE BOLT EV HAS A STEERING-WHEEL MOUNTED REGENERATIVE BREAKING PADDLE, WHICH APPLIES THE REGENERATIVE BREAKING, SLOWING THE VEHICLE. HOWEVER, WHEN THE BATTERY IS FULLY CHARGED, THIS PADDLE DOES NOTHING, WHICH HAS RESULTED IN SOME NEAR MISSES. A WARNING INDICATOR SHOULD BE PRESENT, OR THE DOCUMENTATION SHOULD SUGGEST ENABLING "HILLTOP RESERVE" TO PREVENT THIS FROM OCCURRING. I HAVE REPORTED THIS TO CHEVY, BUT NO RESPONSES WERE RECEIVED.

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