EN

2018 Dodge Grand Caravan VAN FWD

3
Recalls
102
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 16.4%

Complaints
Recalls

102 Complaints

for 2018 DODGE GRAND CARAVAN
02/07/2022
Components: STRUCTURE
Incident Date: 01/05/2022
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0JR******
Summary

The passenger side sliding door on my 2018 Dodge Grand Caravan has had multiple lock/unlocking, automatic sliding, and door-ajar issues. I have had to have the automatic locks replaced on the door, but now the automatic sliding door won't close all the way when pushed, and even though it's ajar the van doesn't sense it and notify the driver with the warning light. I took the van to Billy Craft Chrysler on 1/27/22. They identified the issue as the door latch/actuator failing internally. Because it is failing, it cannot identify if the door is open or closed. I have four children that ride in the back and several times have driven with them, thinking the door is closed only to hear air once I start driving. It is a serious safety concern that the warning light doesn't come on when the door is ajar. Also, when the button is pushed to close the door, it now is unable to close the door completely. Thank you for your time in addressing this safety issue.

02/03/2022
Components: ENGINE
Incident Date: 11/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9JR******
Summary

The check engine light came on, we took it to a auto zone it showed cylinder 2 misfire. We repaired the spark plugs and spark plug housing units. The check engine light was still on after that. So we took it to a shop had them run a diagnosis again and the same cylinder 2 misfire came back. They took out and replaced all the spark plugs and housing units again and even replaced the fuel pump. Reset the check engine light and it still came back on. Upon checking the internet for possible issues, I found it was reported from over 100 Dodge Grand Caravan owners this same exact issue. After doing the tune up exactly as we did replacing the same parts we have replaced twice they have all still had the same issue. This has been found that it is an engine cylinder that has gone bad. I do not see how this cannot be considered a recall when multiple owners have had the exact same issue. This is only a 2018 vehicle and to already have major engine issues is not ok and to see that I am not the only one. I would appreciate some looking into this problem to see about having the issue made into a recall. This is at least a $3,000.00 fix. That's not an easy pill to swallow on a new vehicle.

02/03/2022
Components: SEAT BELTS
Incident Date: 03/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgeg6jr******
Summary

The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, she depressed the brake pedal and noticed that the passenger in the front passenger’s seat was not restrained properly by the seat belt. The contact stated that the passenger moved forward and almost struck the windshield. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

01/28/2022
Components: AIR BAGS
Incident Date: 01/01/2022
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7JR******
Summary

The contact owns a 2018 Dodge Grand Caravan SXT. The contact stated that the air bag light illuminates intermittently. The contact stated that it remained on if the doors were open, and when driving. The contact stated that there was a chime sounding. The dealer nor the manufacturer was not notified of the failure. The mileage failure was 37,690.

01/25/2022
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg4jr******
Summary

Many times, I've tried to contact someone about this problem, and I've search other blogs in relation to the same problem. My driver's side door will not unlock with remote nor from inside the car. all other doors work fine but the driver's side doesn't unlock unless I use the emergency key to unlock it. At first it was working for a week or so than stopped. And then it would work again then stop. Now, forget about it. Stopped working completely. Many blogs have mentioned a faulty door lock actuator. And that is common, but I've tried to contact the manufacture with email and messages and no response. God forbid if I or my wife has to run into the driver side for any reason and can't because the door won't open like its suppose to.

01/25/2022
Components: ELECTRICAL SYSTEM
Incident Date: 01/20/2022
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1JR******
Summary

Both sliding doors will not open manually or with the key fob. The lock is permanently stuck in place. I was told it was due to a bad actuator. When you google this issue there are 1000’s of other people that have this same issue. This is a huge safety concern as if I were in an accident all of my rear passengers wouldn’t be able to get out of the car. Meaning my children would be STUCK. this is so unsafe.

12/30/2021
Components: SEATS
Incident Date: 12/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4JR******
Summary

The headrest on the passenger seat popped out while the car was in the garage. I’m reading that this is a known issue that can cause great harm had someone been sitting in the car at the time.

12/27/2021
Components: UNKNOWN OR OTHER
Incident Date: 12/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1JR******
Summary

Driver side sliding door is stuck in the locked position. It will not unlock manually nor with the key fob. It is a safety hazard for any passengers in my car since the door cannot be opened.

11/28/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 11/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4JR******
Summary

Stalls out randomly rear caliper keeps failing and leaking break fluid transmission will not shift properly up or down shifting which makes had to stop everything the the recalls for USA model has this Canada model has going right with it

11/18/2021
Components: ELECTRICAL SYSTEM
Incident Date: 11/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8JR******
Summary

Passenger sliding door will not unlock from the inside or outside, will not open manually or electronically. This is a problem if I have to get my child out of the vehicle and help him with his carseat in an emergency. It has not been inspected by anyone yet.

11/10/2021
Components: STRUCTURE
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9JR******
Summary

The left side sliding door will not open at all. Tried to unlock manually will not open have to use other side for kids to get out of van. I did some online research saying the the lock actuator on sliding door seized. To me this is major safety hazard. If anything should be able to open manually but cannot even with key fob will not open. Theo locking switch does not move at all stuck in middle.

10/26/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgbg6jr******
Summary

Beginning about the time my regular warranty expired, about 40,000 miles, my rear sliding car door on the drivers side began making a loud buzzing sound when hitting the lock door button. It makes this sound every time the car door is locked. A month or so after it began making that noise, the door became stuck and would not open. It did not matter if the door was unlocked or not the door could not be opened at all. Then all of a sudden out of nowhere, the door became unstuck. A few weeks after that it became stuck again. This makes no sense, as I haven't done anything to warrant this issue. The right side sliding door also will not lock when the lock button is pressed. I have to manually open the door to lock or unlock the back sliding door on the right side. This is so frustrating. This issue is no longer "covered" by the warranty and it is incredibly annoying, not to mention expensive to have fixed. I bought this car new! It would seem to me the door being stuck and not being able to open is a major safety hazard. This should be a recall and customers should not have to pay 1,000$ or more to have this fixed. I cannot afford to have this fixed at this time so I am just having to live with it. I pray that if we are ever in a car accident that my children and I will be able to open the door and exit the vehicle safely and not be trapped inside.

10/19/2021
Components: STRUCTURE
Incident Date: 10/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgeg6jr******
Summary

Drivers door lock latch motor failed, door would not lock. Replaced latch assembly. 3 months later, drivers rear slider door latch jammed, and would not open. Awaiting parts. Passengers rear slider door occasionally buzzes.

10/18/2021
Components: ENGINE
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1JR******
Summary

Check engine light came on, around 60000 miles, checked at AutoZone, cilynder 2 misfired. I fixed it with new coils and spark plugs. However, check engine light was still on. Dodge dealership said that there might be an electric problem, they replaced for $700 a. Able underneath the driver seat, this fixed an air an issue but not the check engine light. Now at around 75000 miles and after a trip to Wisconsin, the car starts to shake and rattle and after some research i found out that it most likely the head gasket and dodge knows about it but just don't do anything to the hundreds of people.with the same complaint............

10/18/2021
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 10/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1JR******
Summary

About 2 weeks ago, the power rear driver door stoped working, it is stuck in the lock position and can not be opened by hand from the outside or the inside, by remote or with the button in overhead console the car. This is a safety issue as we need to be able to open it up when a passenger (in this instance our kid) needs to get out. After some research online, I found out that this is a known issue but dodge decided to do just nothing. Safety first...... This needs to be an immediate recall!

10/14/2021
Components: POWER TRAIN,ENGINE
Incident Date: 07/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXJR******
Summary

I have a 2018 Dodge Grand Caravan I bought used from a CDJR dealer. I went on a 2,500-mile road trip in July 2021. The engine began running rough for about the last 500 miles. When we got home there was about 63,000 miles on the vehicle. I took it to a local mechanic at home in August and he said I had bad fuel so he put in a fuel treatment and had me fill up with premium fuel one to two times. This seemed to help only marginally. A month later I took the van to another mechanic and he determined that there was a misfire in cylinder #2. He performed a relative compression test and said the engine will need to be disassembled and inspected. He called a local dealer and found the warranty was 5 years/60,000 miles. He suggested I call my dealer because this shouldn't be happening even outside of the warranty. I did. They offered no solutions. Very frustrating.

10/13/2021
Components: STRUCTURE
Incident Date: 10/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9JR******
Summary

Neither of my rear passenger doors will open. The driver's side quit 2&1/2 months months after I bought the vehicle in 2019 at around 44000 miles. The passenger side quit at around 60,000 miles in 2021. The doors just suddenly stopped working without any indication there was something wrong. They will not open electronically or manually. The only way to access the rear of the van is through the cargo gate. It is a very expensive fix and very dangerous if we were in an accident to be able to get passengers out along with being extremely inconvenient. I have seen multiple reports of this online. I do not know why there is not a recall on the part that is malfunctioning so quickly with regular use.

10/04/2021
Components: STRUCTURE
Incident Date: 09/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9JR******
Summary

The hoods paint is bubbling up - I contacted customer care at Dodge they told me to contact you

08/20/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0JR******
Summary

A few weeks ago, the passenger side slider door became locked and will not unlock with the overhead dome controller nor the key remote. Cannot unlock manually. Now, a couple of days ago, the driver side slider door locked up too! The only access to the back seats is through the rear lift gate!

08/05/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg4jr******
Summary

The contact owns a 2018 Grand Caravan. The contact stated that after refueling the vehicle, the driver’s side rear door failed to unlock. The contact stated that the safety feature activated and locked the doors while the vehicle was being refueled. The contact stated that the activation button to disable the feature failed to correct the failure. The dealer was contacted and informed the contact that the VIN was not under recall. The contact received an estimate for the inspection of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

08/03/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXJR******
Summary

The contact owns a 2018 Dodge Grand Caravan. The contact stated that the driver's side sliding door locking mechanism had malfunctioned and the door was stuck in the locked position. The door was unable to be opened from inside or outside the vehicle. The cause of the failure was not yet determined by the local dealer however the dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 76,000.

08/02/2021
Components: STRUCTURE
Incident Date: 07/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3JR******
Summary

My sliding door does not open. I am worried that in the event of an accident the safety of the passengers (my children) in the backseat will be compromised.

07/27/2021
Components: STRUCTURE
Incident Date: 07/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5JR******
Summary

The driver's side passenger door suddenly locked and cannot be unlocked. This is a serious safety issue, as passengers can not exit that way in an emergency. We've gone online to see if there was an easy fix and there we found hundreds of owners with the same problem.

06/22/2021
Components: POWER TRAIN,ENGINE
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg8jr******
Summary

We have a 2018 dodge caravan with 69,000 miles on it - the check engine light showed a misfire on cylinder 5, after taking it to multiple mechanics they all have told us its an issue with the head gasket or possibly needs a new engine. This should not be happening with such a new vehicle with so few miles on it. after doing some research I have learned this is a common problem with this year, make and model.

05/18/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5JR******
Summary

My driver side rear door will not open or shut at all. I believe the locking mechanism is stuck preventing the door from unlocking and opening. I have a child that rides on this side of the vehicle and if we was to have an accident no one would be able to get that door open to get to child. There was no warning to this happening. I just came out of no where and one day stopped working.

05/07/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0JR******
Summary

PASSENGER SIDE SLIDING DOOR STUCK IN LOCK POSITION AND WILL NOT OPEN AT ALL.

05/05/2021
Components: VISIBILITY/WIPER
Incident Date: 05/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXRJ******
Summary

SPRAYER FOR THE WIPERS DOES NOT SPRAY CORRECTLY. LEFT SIDE IS VERY WEEK AND RIGHT SIDE DOES NOT SPRAY AT ALL.

04/27/2021
Components: ELECTRICAL SYSTEM
Incident Date: 04/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3JR******
Summary

THE REAR PASSENGER DOOR IS STUCK IN A LOCKED POSITION. IT CANNOT BE UNLOCKED MANUAL. THE LATCH IS COMPLETELY STUCK. WITH THREE KIDS, IT IS A SAFETY ISSUE FOR IT NOT TO OPEN. IT QUIT WORKING WITHOUT ANY WARNING AND THE VAN HAS LESS THAN 34,000 MILES ON IT. WE WENT IN TO CHURCH ON SUNDAY AND LOCKED THE DOORS WITH THE KEYLESS REMOTE. WE CAME OUT AND IT WOULDN'T UNLOCK. I SEE THIS IS AN ISSUE FOR MULTIPLE PEOPLE. THERE SHOULD BE A RECALL ISSUED.

04/24/2021
Components: STRUCTURE
Incident Date: 04/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0JR******
Summary

PASSENGER DOOR, ONE ON THE DRIVER SIDE, IS STUCK ON LOCK POSITION. I CAN'T OPEN MANUALLY OR KEY FAB TO DO ANY FUNCTIONS AS A DOOR. IT DOESN'T MAKE ANY NOISE, JUST WON'T OPEN.

04/20/2021
Components: STRUCTURE
Incident Date: 04/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3JR******
Summary

THE LEFT SIDE PASSENGER SLIDING DOOR LOCKING MECHANISM FAILS AND STICKS IN THE LOCK POSITION. AFTER DOING SOME RESEARCH ON THE INTERNET IT HAS BEEN CLEAR THAT THIS IS A PRETTY COMMON OCCURRENCE WITH DODGE GRAND CARAVANS. IF I WOULD NEED TO GET MY BABY OUT QUICKLY FROM THIS SIDE OF THE VAN, THE LOCK MALFUNCTIONS AND THIS IS A HIGH SAFETY PROBLEM.

04/19/2021
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG4JR******
Summary

DRIVER SIDE SLIDING DOOR STUCK ON LOCK POSITION CAN'T MANUALLY DOOR BUTTON ON DRIVER'S DOOR ALSO WON'T RESPOND AND FOB UNLOCKS OTHER DOORS EXCEPT THAT ONE. DOOR IS CLOSED AND LOCKED AND I HAVE SMALL CHILDREN IN CASE OF AN EMERGENCY THERE IS NO WAY TO OPEN THE DRIVER SIDE DOOR TO GAIN ACCESS TO THEM OR TO SAFELY GET THEM OUT OF VAN IT'S A KNOWN ISSUE IN VANS FROM OTHER YEARS AND NEVER RECALLED.

04/13/2021
Components: AIR BAGS,STRUCTURE
Incident Date: 12/02/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGBG2JR******
Summary

SMALL OVERLAP VEHICLE ACCIDENT. DRIVER UNRESTRAINED. FRONT AIRBAGS FAILED TO DEPLOY. DRIVER FATALITY.

04/10/2021
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4JR******
Summary

2018 DODGE GRAND CARAVAN DRIVER SIDE PASSENGER SLIDE DOOR STUCK IN THE LOCKED POSITION WILL NOT RELEASE TO OPEN. VEHICLE WAS IN MOTION WHEN THE AUTOMATIC DOOR LOCKED, NOW IT WILL NOT UNLOCK AND UNABLE TO OPEN FOR NORMAL USE OR INCASE OF AN EMERGENCY. , PER DEALER THIS IS ONGOING PROBLEM AND ESTIMATED COST TO REPAIR $ 1100.00.

03/26/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9JR******
Summary

WE WERE DRIVING OUR VAN FROM YERMO, CA TO LAS VEGAS, NV ON 3/25/2021. WHEN WE ARRIVED IN LAS VEGAS, THE DRIVER-SIDE REAR SLIDING DOOR BECAME INOPERABLE BECAUSE THE LOCK WAS STUCK IN THE ENGAGED POSITION. THIS OCCURRED WITHOUT WARNING; THE DOOR WAS OPERABLE IN YERMO AND THERE WERE NO UNUSUAL SOUNDS THAT WOULD INDICATE AN IMPENDING PROBLEM. AFTER A LITTLE RESEARCH, I FOUND THAT THIS IS A COMMON PROBLEM WITH GRAND CARAVANS, AND IS USUALLY CAUSED BY A FAILURE OF THE ELECTRONIC LOCK ACTUATOR. IT OFTEN OCCURS AFTER ABOUT 3 YEARS, OR 40K MILES. INDEED, OUR VAN WAS AT ABOUT 42K MILES AT THE TIME OF FAILURE. THE THING THAT TROUBLES ME ABOUT THE ELECTRONIC LOCK FAILURE IS THAT IT PREVENTS THE USER FROM MANUALLY UNLOCKING THE DOOR. IT SEEMS TO ME LIKE THE VEHICLE HAS BEEN DESIGNED TO COMPLY WITH 49 CFR 571.602 S4.3 FOR ONLY THREE YEARS. THEN DODGE CHARGES ~$1,100 TO REPLACE THE FAILED ACTUATOR, MEANING THAT THE ANNUALIZED COST TO THE DRIVER IS $367 PER REAR DOOR. WE HAVE FOUR YOUNG KIDS WITH AGES RANGING FROM 8 YEARS TO 5 MONTHS. THE INFANT CAR SEAT WAS PLACED ON THE PASSENGER SIDE, SO OUR OTHER THREE CHILDREN COULD ONLY REALLY ENTER AND EXIT THE VAN FROM THE DRIVER SIDE. THE FAILURE OF THE DRIVER-SIDE DOOR MEANT THAT WE HAD TO REMOVE THE ENTIRE INFANT CAR SEAT TO ALLOW THE OTHER KIDS EGRESS FROM THE VAN. HAVING ONLY ONE OPERATING DOOR IS NOT SUSTAINABLE FOR US, NOR IS SPENDING $733 PER YEAR TO KEEP BOTH DOORS OPERABLE.

03/24/2021
Components: STRUCTURE
Incident Date: 10/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9JR******
Summary

DRIVERS SIDE PASSENGER DOOR WILL NO LONGER OPEN.

03/17/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7JR******
Summary

I WAS DRIVING UP A BUSY INTERSECTION AND MY 2018 DODGE CARAVAN STOPPED RANDOMLY IN ON GOING AND ON COMING TRAFFIC AND I COULDN'T START IT. I HAVE HAD THE CAR FOR 8 MONTHS AND I KEEP UP WITH MAINTENANCE. MY FAMILY WAS AFRAID BECAUSE CARS WERE DRIVING UP FAST BEHIND US IN A NARROW TWO WAY STREET.

03/15/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3JR******
Summary

2018 GRAND CARAVAN DRIVER REAR SLIDER DOOR IS LOCKED CLOSE AND WILL NOT OPEN!!! I'VE SEEN MULTIPLE COMPLAINTS OF SAME ISSUE

03/11/2021
Components: STRUCTURE
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1JR******
Summary

PASSENGER SIDE, REAR SLIDING DOOR LOCKING MECHANISM FAILED. THE DOOR IS STUCK IN THE LOCK POSITION AND CANNOT BE UNLOCKED REMOTELY OR MANUALLY. THIS CREATES A SAFETY ISSUE AS THE DOOR CANNOT BE OPENED.

03/03/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 03/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4JR******
Summary

TL* THE CONTACT OWNS A 2018 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT WENT TO APPLY THE ACCELERATOR PEDAL WHICH TRAVELED TO THE FLOOR WITHOUT WARNING. THE RPMS REVVED UP HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND CONTACTED HER HUSBAND. HER HUSBAND TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO NYLE MAXWELL CHRYSLER DODGE JEEP RAM (14150 U.S. 79, TAYLOR, TX 76574 (512) 218-5300) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER TWICE HOWEVER, THERE WAS NO SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

02/21/2021
Components: ELECTRICAL SYSTEM
Incident Date: 02/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2JR******
Summary

MY POWER LOCKS WILL NOT WORK.I USED THE KEY FOB AND THE MANUAL IN THE VAN BUT THEY WORK OFF AND ON.THEN COMPLETELY LOCK UP AND WILL NOT LOCK OR UNLOCK.ITS NPT THE KEY FOB SO SOMETHING ELSE IS HAPPENING CAUSING ME TO BE LOCKED OUT OF MY VEHICLE.

01/31/2021
Components: STRUCTURE
Incident Date: 12/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0JR******
Summary

MY DRIVER SIDE SLIDING DOOR HAS BEEN STUCK IN THE LOCK POSITION. IT WAS WORKING FINE AND THEN NOTHING. SYSTEM SAYS TO UNLOCK TO OPERATE WHILE PARKED WHETHER THE CAR IS STARTED OR NOT. EVERY DOOR UNLOCKS EXCEPT THIS ONE. DEFINITELY A SAFETY HAZARD. THE CAR IS FAIRLY NEW WITH LESS THAN 70 K MILES ON IT.

01/26/2021
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 12/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7JR******
Summary

THE DRIVER'S DOOR WILL NOT LOCK, OR UNLOCK, WITH EITHER THE FOB OR WITH THE BUTTON ON THE DOOR. I NEED TO TAKE THE PHYSICAL KEY OUT OF THE FOB AND MANUALLY UNLOCK THE DOOR TO GET INSIDE. ONCE INSIDE THE VAN, I NEED TO REMEMBER TO MANUALLY LOCK THE MY DOOR, BECAUSE IT WILL NOT AUTOMATICALLY LOCK LIKE THE REST OF THE DOORS. ONCE I EXIT THE VAN, I NEED TO PUSH THE LOCK DOWN BECAUSE THE FOB WILL NOT LOCK IT. IT ONLY HAS 66,000 MILES.

01/22/2021
Components: POWER TRAIN
Incident Date: 01/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXJR******
Summary

POWER TRAIN CONTROL MODULE CAUSES CAR TO IDLE ROUGH AND ALMOST STALL. PROBLEM HAPPENS IN PARK AND DRIVE AS WELL WHEN THE VEHICLE IS IN MOTION. I HAVE SEEN THERE HAS BEEN A RECALL ON MY PARTICULAR VAN FOR THIS PART AS WELL.

01/14/2021
Components: ENGINE
Incident Date: 01/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0JR******
Summary

MILEAGE WAS ONLY 58K WHEN I GOT A MISFIRE CODE COMING UP IN CYLINDER 2. I HAD A LOCAL MECHANIC LOOK AT IT AND HE SUSPECTED IT NEEDED A TUNE UP WITH NEW COIL PACKS AND SPARK PLUGS. WE DID THAT AND STILL IT CAME BACK ON. WASN'T ABLE TO GET INTO THE DEALER UNTIL 65K AND NOW DEALER SAYS THERE IS A LEAK IN THE VALVE OF CYLINDER 2. POWER TRAIN WARRANTY IS UP AT 60K SO DODGE WON'T DO ANYTHING FOR US. THEY DID TELL ME THAT OTHER ENGINES THAT WERE SIMILAR HAD A RECALL ON THEM AND EXTENDED THE WARRANTY FOR THOSE THAT VIN NUMBERS MATCHED THAT RECALL. THEY ALSO INFORMED ME THAT I COULD GET RE-IMBURSED IF THEY START THE RECALL DOWN THE ROAD. IF THE PROBLEM IS KNOWN I DON'T UNDERSTAND WHY THEY WON'T COVER IT. ASHAME A VAN WITH ONLY 65K MILES HAS SUCH MAJOR PROBLEMS WITH THE ENGINE.

01/10/2021
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 01/09/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGEG1JR******
Summary

9:45 PM I HAD JUST TAKEN THE EXIT FOR 781 OFF OFF I-81 IN JEFFERSON COUNTY, NY TO HEAD TO FORT DRUM. I WAS IN THE RIGHT HAND LANE. I SET THE CRUISE CONTROL TO 62, THE SPEED LIMIT IS 65. IT WAS ABOUT A MILE OR SO DOWN FROM THE ON RAMP WHEN THE VAN SHUT OFF BY ITSELF AT 62MPH. THERE WAS NO ELECTRICAL OR LIGHTS, NOT EVEN THE HEADLIGHTS WORKED. THE STEERING WHEEL LOCKED, THE BRAKE PEDAL LOCKED AND WOULD NOT WORK. I HAD NO CONTROL. THERE IS NO ROAD LIGHTING IN THAT AREA AND NO OTHER CARS WERE AROUND SO I COULD NOT SEE THE ROAD OR ANYTHING AROUND ME. MY FIRST INSTINCT WAS THAT I NEEDED TO TRY TO GET OUT OF THE MIDDLE OF THE HIGHWAY BECAUSE NO OTHER CARS COULD SEE ME BUT THE VEHICLE WAS STILL MOVING. I TRIED THE HAZARD LIGHTS AND THEY WORKED SO I TRIED AS HARD AS I COULD TO PULL THE WHEEL TO THE RIGHT TO GET TO THE SHOULDER. I ENDED UP HITTING A GUARD RAIL AND THAT'S WHAT ULTIMATELY STOPPED THE VEHICLE. I WAS ABLE TO PUT IT IN PARK, AND THEN I CALLED 911. I TRIED TO RESTART THE VEHICLE AND IT WORKED FINE. IT TOOK ABOUT 15 MINUTES FOR THE POLICE OFFICER TO ARRIVE. SHE ASKED WHAT HAPPENED, LOOKED AT THE GUARD RAIL AND THE VEHICLE. I GAVE HER MY LICENSE, INSURANCE AND REGISTRATION AND SHE DID THE PAPERWORK. I LEFT THE SCENE IN THE VEHICLE AT 10:35PM. THERE IS DAMAGE TO THE RIGHT SIDE BUMPER AND WHEEL WELL AS WELL AS DAMAGE TO THE HUB CAP. THIS WAS TERRIFYING TO EXPERIENCE. I AM VERY, VERY LUCKY THAT I WAS ALONE ON A STRAIGHT, ONE WAY PIECE OF HIGHWAY. TOTAL LOSS OF CONTROL OF THE VEHICLE AT A HIGH RATE OF SPEED COULD HAVE RESULTED IN A CATASTROPHIC ACCIDENT HAD THE CIRCUMSTANCES BEEN DIFFERENT. I COULD HAVE GONE INTO ONCOMING TRAFFIC, I COULD HAVE BEEN REARENDED, MY CHILDREN COULD HAVE BEEN INJURED. THERE IS AN OPEN RECALL FOR THIS MODEL YEAR GRAND CARAVAN AND THE POWERTRAIN CONTROL MODULE, BUT IF I INPUT MY VIN IT SAYS THERE'S NO RECALLS FOR THAT VIN.

01/02/2021
Components: SEATS
Incident Date: 12/13/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGCG6JR******
Summary

WE WERE IN AN ACCIDENT WITH OUR 2018 DODGE GRAND CARAVAN WHERE A PERSON REAR ENDED US GOING AT LEAST 75 MPH WHILE I WAS GOING A MAXIMUM OF 20 MPH. WE WERE IN A CITY MAINTAINED ROAD, SILVERBELL RD AT THE INTERSECTION OF CORTARO RD. MY SISTER IN LAW WAS IN THE VERY BACK 3RD ROW PASSENGER SIDE CHAIR WHEN IT DISLODGED FROM THE METAL HOOKS ON IMPACT. THE SEAT FLUNG AROUND WITH HER IN IT AND THE HEAD REST HIT SO HARD AGAINST THE BACK WINDOW/DOOR THAT IT IS NOW PERMANENTLY BEND FORWARD. WE CANNOT GET THE SEAT TO STAY UP ANYMORE OR CLOSE DOWN INTO THE GROUND. THE CAR IS NOW TOTALLED. IN THE IMPACT, SHE SUSTAINED 2 BIG BUMPS ON THE TOP OF HER HEAD & LEFT SIDE BEHIND HER EAR. SHE ALSO HAS SEVERE WHIP LASH AND HIT THE RIGHT SIDE OF HER FACE, CAUSING A RED MARK & BRUISING ON THE CHEEK BONE RIGHT UNDER THE EYE. THERE WAS A POLICE REPORT TAKEN WITH MARANA POLICE DEPARTMENT.

01/01/2021
Components: ENGINE
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2JR******
Summary

MY WIFE AND I PURCHASED A 2018 DODGE GRAND CARAVAN IN 2020 WITH 54000 MILES ON IT. ITS HAD A MISFIRE ON CYLINDER 4 BUT WAS TOLD IT WAS JUST A COIL PACK OR SPARK PLUG. FINALLY, WE HAD THAT FINANCIAL MEANS TO PUT IT IN THE SHOP AND COME TO FIND OUT IT HAD LOW COMPRESSION IN CYLINDER 4 WHICH LED TO NEEDING A NEW HEAD. THE MECHANIC THAT FIXED THIS SAID THAT SOME OTHER MECHANICS HAD MENTIONED HEADS BEING AN ISSUE ON THOSE ENGINES. I CONTACTED DODGE AND THEY SAID THAT SINCE IT HAD SURPASSED THE 60000 MILE FACTORY WARRANTY BY 4500 MILES THAT THEY COULD NOT HELP US. THE ONLY THING THAT THEY TOLD ME WAS IF IT DOES BECOME A RECALL OR BE INCLUDED IN A WARRANTY EXTENSION THAT I COULD GET REIMBURSED.

12/23/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4J4******
Summary

PASSENGER SIDE SLIDING DOOR WILL NOT LOCK PROPERLY. WHEN VEHICLE IS PARKED, LOCKING AND SETTING ALARM ON THE VEHICLE WITH THE KEY FOB THE SLIDING DOOR CAN STILL BE OPENED. THE DOOR WILL NOT LOCK. DEALER ADVISED THAT DOOR LOCKING ACTUATOR WAS BAD AND ESTIMATED $1,650 TO REPAIR. THIS APPEARS TO BE A MANUFACTURING DEFECT.

12/23/2020
Components: SERVICE BRAKES,ENGINE
Incident Date: 07/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0JR******
Summary

THE BRAKES DID NOT HOLD WHEN BACKING UP. I WAS DRIVING WHEN BRAKES WENT SOFT. I HAD VECH TOWED TO A LOCAL MECHANIS AND IT WAS DISECOVERED A GAS BUBBLE IN BRAKE LINE .I SEARCHED AND FOUND A RECALL NOTED THIS WAS FOUND AND WOULD REOCOUR. MAFRACTURE STATES IT COULD REACOUR AGANIN AT ANYTIME

12/16/2020
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 03/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7JR******
Summary

ON THE FILLER NECK, WHEN I PUT THE FUEL NOZZLE IN TO FILL UP MY VAN THE FILLER NECK IS LOOSE. I HAVE OWNED MANY VEHICLES AND HAVE NEVER RUN INTO THIS PROBLEM. ON THE POWER TRAIN ,WHEN CLIMBING A HILL IT SLOWS DOWN AND I GO TO GIVE IT GAS AND IT BOGGS DOWN, LIKE SPUTTERS. IT MAKES LIKE A CLUNCKING IN THE BACK OF THE VAN. ALSO THE HOOD HAS COME UP ON ME 3 TIMES. THIS LAST TIME I TOOK IT TO THE DEALER THEY DID NOT CHECK IT OUT. I WAS GOING DOWN THE ROAD AND THE LATCH POPPED LOOSE AND MADE THE HOOD COME UP. I WAS GOING ABOUT 45 MILES AN HOUR.

12/07/2020
Components: STRUCTURE
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6JR******
Summary

PASSENGER SIDE SLIDING DOOR NOT LOCKING/UNLOCKING WHEN THE KEY FOB LOCKS/UNLOCKS THE OTHER DOORS. VEHICLE IS STATIONARY, RUNNING OR TURNED OFF IN PARK.

12/03/2020
Components: UNKNOWN OR OTHER
Incident Date: 11/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1JR******
Summary

DRIVER DOOR LOCK MALFUNCTION. WILL NOT LOCK

11/21/2020
Components: POWER TRAIN
Incident Date: 11/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4JR******
Summary

MOTOR KNOCKING, LIFTER FAILED CAUSING MAJOR MOTOR DAMAGE. NO WARNING LIGHTS LESS THAN 60,000 MILES ON MOTOR WITH REGULAR SERVICE.

11/13/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 11/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0JR******
Summary

1ST INCIDENT OCCURRED WHILE ACCELERATING TO PULL ON TO THE HIGHWAY. AFTER ACCELERATING AND REMOVING FOOT FROM PEDAL, THE PEDAL DID NOT RELEASE AND THE VEHICLE CONTINUED TO RAPIDLY ACCELERATE. APPLYING THE BRAKES DID NOT STOP THE ENGINE ACCELERATION BUT DID ALLOW US TO EXIT THE HIGHWAY AND SHIFT TO NEUTRAL AND TURN OFF THE CAR. RESTARTING THE CAR, ALL RETURNED TO NORMAL. HOWEVER A LITTLE WHILE LATER WHILE ACCELERATING TO PASS A VEHICLE THE GAS PEDAL ONCE AGAIN STUCK IN THE DOWNWARD POSITION AND WOULD NOT RELEASE. ONCE AGAIN BRAKE WAS APPLIED AND ONLY AFTER THE VEHICLE DROPPED TO AROUND 40 MPH DID THE THROTTLE DISENGAGE.*DT*DT*JB*JB

11/01/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6JR******
Summary

SLIDING SIDE DOOR LOCK ISSUES. ONE DAY WORKS OTHER DAYS DON'T. SLIDING POWER DOOR DOES NOT LATCH ON IN OPEN POSITION THUS KEEP CLOSING AND HITTING A PERSON WHEN ITS AUTOMATICALLY CLOSING. MY SON AND MYSELF HAS SLAMMED BY DOOR MORE THAN I WOULD LIKE TO SAY.

10/24/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5JR******
Summary

AT POWER OUTLET THE WIRING HARNESS RUBS ON THE FRAME AND CAUSED THE CONNECTOR TO GET HOT AND MELT THE CONNECTOR, WIRING AND MELTS THE CARPET IT IS A FIRE HAZARD

10/22/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4JR******
Summary

JUST LIKE THE THOUSANDS OF OTHER MY REAR SLIDING DOOR IS LOCKED SHUT AND WILL NOT OPEN. IT STARTED AS A BUZZING SOUND THEN COMPLETELY FAILED. THIS IS A HUGE SAFETY ISSUE AND NOW MY ALMOST NEW VAN WITH ONLY 54,000 MILES IS WORTHLESS. THE WHOLE POINT OF BUYING IT IS TO HAVE THE TWO SLIDING DOORS. THE DEALER SAYS IT WILL BE $1,700 TO FIX. I PROMISE THIS MUCH. IF DODGE DOES NOT DO A RECALL ON THIS SPECIFIC ISSUE I WILL NEVER PURCHASE FROM THEM AGAIN. THIS IS RIDICULOUS THAT THERE IS NO RECALL ALREADY ON THE DOORS. I HAVE READ ALL THE FORUMS AND SUBMITTIONS AND THIS IS A WIDE SPREAD ISSUE. CHRYSTLER/DODGE IS WELL AWARE OF THE PROBLEM AND HAVE STEPPED UP LIKE AN HONEST COMPANY AND MADE IT RIGHT. BUYERS BEWARE.

10/22/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1JR******
Summary

THIS PROBLEM BEGAN ABOUT A MONTH AGO. WE HAD LOCKED THE DOOR AND WE HEARD A LOUD BUZZING SOUND COME FROM THE RIGHT SIDE SLIDING DOOR. NOW EVERY TIME WE OPEN ,LOCK OR UNLOCK THE CAR IT MAKES A LOUD BUZZING SOUND ON THAT SIDE.

09/18/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1JR******
Summary

PASSENGER SLIDING DOOR WILL NOT UNLOCK/LOCK OTHER THAN DOING SO MANUALLY BY MOVING THE LOCK BY HAND. THIS RENDERS THE AUTOMATIC LOCK/UNLOCK BUTTON, KEY FOB AND AUTOMATIC OPENER USELESS.

09/17/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 08/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXJR******
Summary

ALL THE EMERGENCY LIGHT GOING ON IN THE DASH BOARD, WIPERS WORKING BY THEM SELF, DOORS, RADIO, AC NOT WORKING. TOOK TO THE MECHANIC CENTER THEY CHANGE THE FUSE BOX BUT IT DID NOT SOLVE THE PROBLEM. IS THEIR ANY EXPLANATION TO FIX THIS ISSUE??

09/11/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5JR******
Summary

WITHOUT WARNING, THE DRIVERS SIDE SLIDING DOOR OF MY 2018 DODGE GRAND CARAVAN INITIALLY BEGAN MAKING A VERY LOUD BUZZING NOISE WHEN THE AUTOMATIC POWER LOCKS ENGAGE WHILE DRIVING, HOWEVER, THIS QUICKLY ESCALATED TO NOT ONLY AN EXTREMELY LOUD BUZZING NOISE WHEN LOCKED WHILE DRIVING, TO AN EXTREMELY LOUD BUZZING NOISE ANYTIME THE LOCKS ARE ACTIVATED AT ALL. THIS ISSUE ALONE, WHILE NOT EXACTLY A SAFETY CONCERN, IS CONCURRENT WITH THE SAME DOOR INTERMITTENTLY EITHER STAYING LOCKED DESPITE ANY EFFORT TO OPEN IT, OR NOT BEING ABLE TO LOCK AT ALL. BOTH OF THESE LATTER PROBLEMS COULD PRESENT A DANGEROUS SITUATION IF NOT RECTIFIED.

08/13/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6JR******
Summary

I HAVE LESS THAN 56,000 MILES AND HAVE ALREADY HAD TO REPLACE THE LOCKING MECHANISMS ON BOTH SLIDING DOORS. THE DRIVERS SIDE WAS STUCK IN THE LOCK POSITION AND THE PASSENGERS SIDE WAS STUCK IN THE UNLOCK POSITION. BOTH POSE A SAFETY CONCERN FOR CHILDREN IN THE BACKSEAT AND THEFT OF VALUABLES BECAUSE I COULD NOT LOCK ONE OF THE DOORS. BOTH WERE REPAIRED BY CHRONIC CHEVROLET UNDER MY PAID EXTENDED WARRANTY BUT I STILL HAD TO PAY THE DEDUCTIBLE FOR EACH ONE.

08/13/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7JR******
Summary

SLIDING DOOR LOCK PROBLEMS, MY DRIVER'S SIDE SLIDING DOOR WILL NOT OPE WHEN STATIONARY, THE DOOR STOP WORKING, AFTER 5 DAYS THE RIGHT SIDE STOPPED WORKING AND MY FAMILY BEGAN TO EXIT THROUGH DRIVER'S DOOR OR FRONT PASSENGER'S SIDE. I CONTACTED DODGE THEY SAID IT WILL COST $150 TO DIAGNOSE AND $1500 TO REPAIR DEPENDING ON WHAT THEY FIND OUT.

08/12/2020
Components: STRUCTURE
Incident Date: 07/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3JR******
Summary

DRIVER SIDE PASSENGER SLIDING DOOR STOPPED UNLOCKING AND WONT OPEN

08/03/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6JR******
Summary

OUR DODGE CARAVAN IS 2 YEARS OLD AND THE PASSENGER SIDE DOOR LOCKS WON'T LOCK OR UNLOCK WITH THE FOB OR THE ACTUAL DOOR LOCKS ON THE INSIDE. IT JUST STOPPED WORKING. IT WAS STUCK IN THE LOCK POSITION AND WE COULDN'T GET MY DAUGHTER OUT OF THE CAR WITHOUT USING THE OTHER DOOR. THE VAN IS NOT LONGER UNDER WARRANTY FOR THIS ISSUE AS IT HAS 45,000 MILES ON IT. WE BOUGHT THE VAN FROM HERTZ 11 MONTHS. THIS IS A SAFETY ISSUE AND IS A KNOWN ISSUE WITH DODGE CARAVANS. THERE SHOULD BE A RECALL ON IT. THE DODGE DEALERSHIP WANTS TO CHARGE $1700 FOR THE ACTUATOR ANOTHER OTT THAT WILL PROBABLY BREAK WHEN THEY REPLACE IT AND ALSO AN ISSUE WITH THE LEFT CONTROL STICK ALTHOUGH WORKING WASN'T REGISTERING WITH THE CODES. IT IS $1300 JUST FOR THE ACTUATOR, MASTER SWITCH AND LABOR. THE VAN WAS STATIONARY WHEN WE FIRST NOTICED IT. WE GOT BACK TO THE VAN WHEN IT WAS LOCKED AND PARKED AND WE COULDN'T OPEN THE PASSENGER SIDE DOOR BECAUSE IT WAS STUCK IN THE LOCK POSITION.

07/29/2020
Components: ENGINE
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7JR******
Summary

BOUGHT A 2018 DODGE GRAND CARAVAN FROM DEALER WITH ABOUT 56000 MILES ON IT. IDLED A LITTLE ROUGH, BUT HAD ONE IN THE PAST WITH SAME ISSUE. WITHIN 5000 MILES, MY ENGINE LIGHT CAME ON WITH MISFIRE IN CYLINDER 2. TOOK TO DEALER, THEY CHANGED PLUGS AND COIL. WITHIN 500 MILES, SAME LIGHT CAME ON, MISFIRE CYLINDER 2. TOOK BACK AND THEY MOVED PLUG AND COIL. DROVE FOR PROBABLY 600 MILES AND LIGHT CAME BACK ON. TOOK IT BACK TO DEALER AND AFTER DIGGING DISCOVERED LOW COMPRESSION IN CYLINDER 2. THEY TALKED TO DODGE DEALERSHIP AND THEY ADVISED THIS IS A COMMON ISSUE IN THESE MOTORS. THE VEHICLE NOW HAS TO BE TAKEN TO THE DODGE DEALERSHIP TO BE FIXED SINCE THE HEAD HAS TO BE WORKED ON. MY DEALERSHIP DOESN'T HAVE THE TOOLS TO PROPERLY FIX. LUCKILY I PURCHASED EXTENDED WARRANTY, HOWEVER IF THIS IS A COMMON PROBLEM, I AM REQUESTING A LOOK INTO MAKING IT A RECALL ACROSS THE BOARD SO NO OTHER INDIVIDUAL HAS THE SAME ISSUE.

07/22/2020
Components: STRUCTURE
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3JR******
Summary

THE SLIDING DOOR WILL OPEN COMPLETELY THEN START CLOSING ONCE OPEN. THE UP TOP BUTTON IS SET TO OFF SO THE OPEN/ CLOSE BUTTON BY THE DOOR WOULD NOT WORK. THIS HAS HAPPENED ON SEVERAL DATES UP TO NOW. THE DOOR DOESN'T LOCK OR UN LOCK USING THE KEY FOB OR IN CAR LOCK BUTTON.

07/14/2020
Components: SERVICE BRAKES
Incident Date: 07/12/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGEG7JR******
Summary

WHEN I APPLIED THE BRAKES THE VEHICLE KEPT GOING IT WOULDN'T SROP THIS HAPPENED TO ME 3XS 2 TIMES I WAS IN A CRASH THE BRAKES FO LOW TO THE FLOOR BUT WHEN IT WAS CHECKED I WAS TOLD EVERYTHING WAS FINE. THIS LAST SACCIDENT PEOPLE WHERE WITH ME THEY WITNESSED ME FRANTICALLY APPLYING BRAKES BUT CAR WOULDNT STOP.

07/13/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0JR******
Summary

SLIDING DOOR LOCKS MALFUNCTIONING. AT TIMES EVEN TRYING TO MANUALLY UNLOCK THE DOOR WILL NOT UNLOCK. THIS IS EXTREMELY UNSAFE SHOULD A SITUATION REQUIRING A QUICK EXIT ARISE AND THE CHILDREN ARE UNABLE TO OPEN THE DOOR(S). THIS HAPPENS WITH THE VEHICLE IS IN PARK. THE REAR LOCKS ALWAYS MAKE A BUZZING SOUND BUT WILL LOCK/UNLOCK ONLY WHEN IT FEELS LIKE IT.

07/07/2020
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 07/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9JR******
Summary

THE FIRST TIME THIS HAPPENED I WAS (JUNE 22, 2020) ON MY WAY HOME FROM THE DEALERSHIP WHERE I HAD JUST PURCHASED THE VEHICLE. I PURCHASED IT FROM OUT OF STATE SO IT WAS ABOUT A 400 MILE DRIVE HOME. I WAS COMING TO A STOP LIGHT AND THE BRAKES STIFFENED AND DIDN'T WORK. ALSO THE POWER STEERING WAS GONE. LUCKILY, I WAS ABLE TO PULL OVER AND TURN THE CAR OFF AND THEN TURN IT BACK ON AGAIN. A BRAKE LIGHT WAS FLASHING ON THE DASH SO, I PRESSED THE PARKING BRAKE RELEASE TWICE AND RESTARTED IT AGAIN. AFTER I DID THIS THE CAR SEEMED FINE. I DROVE HOME VERY CAREFULLY AND CALLED THE DEALER. THEY SAID TO TAKE IT TO THE CLOSEST DEALER TO MY HOUSE. I DID THE NEXT DAY (JUNE 23, 2020). THE ONLY PROBLEM CODE THEY FOUND WAS IN THE BRAKES SO THEY REPLACED THOSE PARTS. I WENT HOME THINKING THAT ALL WAS FIXED. I DROVE THE VEHICLE ANOTHER 500+ MILES IN THE NEXT WEEK WITHOUT ANY PROBLEMS. THEN ON JULY 4TH IT HAPPENED AGAIN, NO BRAKES OR POWER STEERING. I WAS LUCKY AGAIN IN THAT I COULD PULL OVER AND RESTART THE CAR. I TOOK IT IN TO THE DEALER WHEN THEY OPENED ON JULY 6TH. THEY FOUND NO PROBLEM CODE AND SAID UNTIL THEY HAD IT HAPPEN WHILE THEY WERE DRIVING IT, THERE WAS NOTHING THEY COULD DO. THE FIRST TIME THIS HAPPENED I WAS DRIVING DOWNHILL SLOWING DOWN TO A STOPLIGHT. THE SECOND TIME I WAS DRIVING DOWNHILL AND SLOWING FOR TRAFFIC WHEN I NOTICED IT. I WAS LUCKY THAT I WAS NOT ON FAST HIGHWAYS WHEN THIS HAPPENED.

06/30/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 01/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6JR******
Summary

REAR RIGHT SLIDING DOOR LOCK ACTUATOR BUZZING WHEN UNLOCKING DOOR.

06/17/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3JR******
Summary

BOUGHT THE VAN IN DECEMBER OF 2019. A FEW MONTHS AGO I NOTICED THAT THE VAN WASN'T ACCELERATING/SHIFTING WHEN GOING UP HILLS. IT DELAYED STARTED ONE NIGHT AND I HAD TO SHIFT IF OFF AND RESTART IT. MY FRONT A/C STOPPED WORKING AND KICKS ON RANDOMLY. THE DOORS DON'T AUTOMATICALLY LOCK UNTIL A FEW MINUTES AFTER BEING PUT INTO DRIVE. BACK RIGHT DOOR DOESN'T LOCK. RECENTLY TOOK IT TO MY MECHANIC AND WAS INFORMED THAT THERE IS BURNT WIRING AND POSSIBLE PLUGGED CAD. CONVERTER. *TR

06/12/2020
Components: ENGINE
Incident Date: 06/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0JR******
Summary

TL* THE CONTACT OWNS A 2018 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE SHUDDERED AND STALLED. THE CONTACT STATED THAT THE POWER STEERING AND BRAKES WERE ALSO INOPERABLE. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

06/02/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 05/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2JR******
Summary

DRIVER SIDE SLIDE DOOR STUCK ON LOCK. *TR

05/31/2020
Components: AIR BAGS
Incident Date: 05/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7JR******
Summary

TOOK MY CAR TO TWO DEALERS THE FIRST DEALER SAID HE DIDN'T HAVE A TOOL TO REMOVE THE LIGHT. THE SECOND DEALERSHIP KEPT MY CAR FOR FIVE DAYS SAID IT WAS A SEATBELT ERROR. WHEN I WENT TO PICK IT UP THEY SAID THEY DIDN'T HAVE A MECHANIC THAT COULD GET RID OF THE AIR LIGHT. AND THEY CHARGED ME FOR A NEW DRIVER SIDE SEAT BELT

05/23/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7JR******
Summary

SLIDING DOOR LOCKS ON BOTH DRIVER AND PASSENGER ARE NOT WORKING DRIVER SIDE SLIDING DOOR IS IN LOCKED POSITION AND WILL NOT OPEN WITH KEY FOB, MANUAL LOCK PASSENGER SIDE SLIDING DOOR DOES NOT LOCK WITH KEY FOB, HAVE TO MANUALLY LOCK AND UNLOCK DOOR. *TR

05/14/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6JR******
Summary

THE DRIVERSIDE DOOR LOCK DOES NOT OPERATE WITH REMOTE OR UNLOCK OR LOCK USING THE INSIDE DOOR LOCK BUTTON. MUST USE THE KEY INSIDE THE FOB REMOTE DEVICE TO UNLOCK DOOR FROM OUTSIDE. I MANUALLY HAVE TO PUSH KNOB DOWN TO LOCK AND INSIDE HANDLE TO UNLOCK DOOR. *TR

04/10/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9JR******
Summary

DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK/OPEN. I GOT TO MY DESTINATION AND USED THE POWER BUTTON OVER VISOR TO OPEN THE DOOR AND UNLOAD CHILDREN. USED POWER BUTTON AT THE DOOR TO CLOSE THE DOOR AFTER UNLOADING CHILDREN. CAME OUT TO VAN TO GO HOME AND DOOR WOULD NOT OPEN. THE VEHICLE HAD AROUND 42,000 MILES AND I HAD ONLY OWNED THE VEHICLE FOR 3 MONTHS. I BOUGHT IT USED FROM A DEALER. I HAVE RESEARCHED THIS PROBLEM AND IT APPEARS TO BE A COMMON PROBLEM WITH THE VANS MODELS 2014 AND LATER. THE REPAIR COST IS ABOUT $1100 FOR A FAULTY LOCK MECHANISM.I HAVE TRIED MULTIPLE TIMES TO FORCE THE DOOR TO UNLOCK AND IT WILL NOT UNLOCK AND CAN NOT BE OPENED WHICH LIMITS ACCESS TO THE BACK ON THE VAN ON THE DRIVER'S SIDE.

03/14/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8JR******
Summary

THE DRIVER-SIDE REAR SLIDING DOOR HAS LOCKED AND WILL NOT UNLOCK MANUALLY, WITH DOOR UNLOCK BUTTON, OR BY KEY FOB. WHEN TRYING TO UNLOCK MANUALLY THE MECHANISM RUBBER BANDS BACK TO THE LOCK POSITION AS IF THE LOCKING MECHANISM IN THE DOOR IS STUCK. THIS PRESENTS A SAFETY HAZARD IN CASE OF EMERGENCIES. THIS LUCKILY HAPPENED AS I WAS GOING TO PUT MY SON IN THE VEHICLE BEFORE LEAVING MY HOME.

03/03/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG4JR******
Summary

ENGINE STALLS WITHOUT WARNING WHEN GAS GAUGE GETS TO 1/4 OF TANK. IT HAS HAPPENED WHEN GOING 70 MPH ON HIGHWAY, IN STOP AND GO TRAFFIC ON HIGHWAY, GOING SLOW SPEEDS ON A RESIDENTIAL STREET, OR AT A STOP SIGN. LOOSE POWER STEERING AND POWER BRAKES. HAVE TO COME TO COMPLETE STOP, PUT IT IN PARK, AND RESTART IT. NO WARNING, NO ENGINE MISFIRES, JUST ABRUPT SUDDEN STOP. THE ONLY COMMON THING IS THE LEVEL OF GASOLINE IN THE VAN. AS LONG AS IT IS FILLED BEFORE IT GETS TO 1/4 TANK, IT DOESN'T HAVE PROBLEMS. TOOK TO DEALER WHO COULD NOT DUPLICATE PROBLEM (HAD MORE GAS IN IT) AND THEY SAID THERE WERE NO CODES. THEY WOULD NOT PERFORM DIAGNOSTIC TESTS ON ALL SYSTEMS. ASKED THEM TO TEST POWER CONTROL MODULE SINCE SAME PROBLEM WAS SUBJECT TO RECALL OF OTHER 2018 DODGE CARAVANS UNDER RECALL NO. U87 FOR CHRYSLER AND NHTSA CAMPAIGN ID 18V524000, BUT THEY WOULD NOT, EVEN THOUGH VEHICLE WAS STILL UNDER THE WARRANTY PROVIDED AS A CERTIFIED USED VEHICLE.

02/13/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9JR******
Summary

THE PASSENGER REAR SLIDING DOOR HAS LOCKED AND WILL NOT OPEN MANUALLY, WITH BUTTON, REMOTE AND OVERHEAD BUTTON. THIS PRESENTS A SAFETY HAZARD INCASE OF EMERGENCIES. UPON FURTHER RESEARCH, IT SEEMS THIS IS A COMMON PROBLEM WITH DODGE GRAND CARAVANS AND HAVE COST CUSTOMERS MORE THAN $1,000 FOR REPAIRS. THIS SHOULD BE RECOMMENDED FOR A RECALL.

02/07/2020
Components: SUSPENSION,UNKNOWN OR OTHER
Incident Date: 02/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1JR******
Summary

AT 48,000 MILES RATTLES IN REAR END GETTING LOUDER. SOUNDS LIKE COMING FROM REAR SUSPENSION. NOT COVERED UNDER WARRANTY AFTER 36,000 MILES. HEAR RATTLING WHEN IN MOTION.

02/06/2020
Components: SERVICE BRAKES,ENGINE
Incident Date: 09/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9JR******
Summary

VEHICLE IS STOPPING VERY SLOW. ALSO IS JERKING WHEN GOING FROM IDLE TO PULL OFF. BREAKS REQUIRE ADDITIONAL STOPPING ROOM. THESE ISSUES BEGAN IMMEDIATELY AFTER PURCHASE IN SEPTEMBER 2019. I HAVE SEEN SEVERAL ONLINE COMPLAINTS FOR THIS SAME VEHICLE. THERE ARE RECALLS ON SIMILAR VEHICLES.

01/16/2020
Components: SERVICE BRAKES
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2JR******
Summary

I WAS IN ALLENTOWN AND MY BRAKE PEDAL DRIFTED HALFWAY TO THE FLOOR WHILE AT THE STOP LIGHT. I WAS AT PEP BOYS AND THEY BLEED THE BRAKES. THAT SEEMED TO DO THE TRICK. HERE WE ARE TWO WEEKS LATER AND THE BRAKE PEDAL IS GETTING SPONGY AND DRIFTING AGAIN. THEREFORE NO FLUID LEAKS ANY PLACE. THERE HAVE BEEN SIMILAR COMPLAINTS ON ONLINE BOARDS. I PAID CASH FOR THIS VAN JULY 1 2019 . I SHOULD NOT HAVE THIS PROBLEM. THIS IS A MANUFACTURER DEFECT AND IS A SAFETY HAZARD FOR MYSELF AND MY PASSENGERS. NOT TO MENTION OTHER PEOPLE ON THE ROAD OR CROSSWALKS.*DT*JB

12/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4JR******
Summary

ON 9/19 THE POWER LOCKS ARE FAILING TO WORK. RIGHT NOW PASSENGER DOOR AND SLIDING DOOR LOCKS STOPPED WORKING. SOMETIMES YOU CANT EVEN UNLOCK THE DOOR TO OPEN THEM. WHICH IS A BIG SAFETY PROBLEM. NOW 12/19 DRIVER SIDE LOCKS ARE HAVING PROBLEMS AND NOT LOCKING AND UNLOCKING. AND SOMETIME THE DRIVER SIDE SLIDING DOOR WILL NOT UNLOCK SO THE DOOR IS STUCK MAKING IT A MAJOR PROBLEM FOR EXIT IF THERE WAS AN EMERGENCY

12/16/2019
Components: STRUCTURE
Incident Date: 10/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9JR******
Summary

MY DRIVER'S SIDE SLIDING DOOR STOPPED WORKING. I BOUGHT MY VAN FROM A DEALER AT THE END OF JULY 2019 WITH AROUND 40,000 MILES ON IT. IN THE MIDDLE OF OCTOBER 2019 (AROUND 45,000 MILES) THE DOOR STOPPED WORKING. I USED THE KEY FOB BUTTON TO OPEN THE DOOR AND PUT MY GRANDSON IN HIS CARSEAT. I USED THE DOOR POWER BUTTON TO CLOSE THE DOOR. WHEN WE GOT TO OUR DESTINATION, I USED THE POWER BUTTON ON THE ROOF DASH TO OPEN THE DOOR, I GOT MY GRANDSON OUT AND USED THE DOOR POWER BUTTON THO CLOSE THE DOOR. EVERYTHING WORKED AS USUAL. WHEN WE CAME OUT, I TRIED TO USE THE KEY FOB BUTTON TO OPEN THE DOOR. THE LIGHTS BLINKED, BUT THE DOOR DID NOT OPEN. I TRIED TO OPEN THE DOOR MANUALLY AND IT WOULD NOT OPEN. WHEN I GOT HOME I TRIED TO FIGURE OUT WHAT WAS WRONG. I TRIED TO UNLOCK THE DOOR, BUT IT WILL NOT UNLOCK. THE BUTTON WILL MOVE SOME MANUALLY BUT WILL NOT UNLOCK. I TRIED CALLING THE DEALER AND THEY SAID THEY COULDN'T DO ANYTHING BECAUSE IT WAS OUT OF WARRANTY. I CALLED DODGE TO SEE IF THERE WAS A RECALL ON IT AND THEY SAID THERE WAS NOT A RECALL AND THEY COULD DO NOTHING TO HELP ME. I WAS LOOKING ONLINE AND SAW THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM AND MOST OF THE VEHICLES WERE FAIRLY NEW LIKE MINE. THEY SUGGESTED COMING HERE TO FILE A COMPLAINT TO TRY AND GET A RECALL ON THESE DOORS.

11/17/2019
Components: SERVICE BRAKES
Incident Date: 10/04/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGBG7JR******
Summary

I WAS CROSSING AN INTERSECTION WHEN 2 CARS STOPPED IN FRONT OF ME MAKING A LEFT TURN I TRIED TO STOP SLAMMED MY BRAKES NO SKIDDING AT ALL AND RAN INTO THE BACK OF A CAR TOTALING MY VAN AS OF THE RESULT OF THE WRECK IN WICH L FELT LIKE THERE WAS SOMETHING WRONG WITH THE BRAKES

10/11/2019
Components: STRUCTURE
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3JR******
Summary

REAR PASSENGER DOORS OFTEN DON'T UNLOCK OR OPEN. HUGE SAFETY ISSUE. CAR IS TURNED OFF. INSIDE UNLOCK BUTTON PRESSED TWICE, REAR PASSENGER DOOR DOESN'T UNLOCK. WHEN KEY FOB IS USED TO UNLOCK THE DOORS, REAR PASSENGER DOOR DOESN'T UNLOCK. WHEN CAR IS TURNED ON AND THE INSIDE UNLOCK BUTTON IS PRESSED, REAR PASSENGER DOORS DON'T UNLOCK.

09/30/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4JR******
Summary

THE POWER LOCKS ARE FAILING TO WORK. RIGHT NOW PASSENGER DOOR AND SLIDING DOOR LOCKS STOPPED WORKING. SOMETIMES YOU CANT EVEN UNLOCK THE DOOR TO OPEN THEM. WHICH IS A BIG SAFETY PROBLEM.

09/19/2019
Components: AIR BAGS
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2JR******
Summary

THE AIRBAG INDICATOR LIGHT COMES ON/OFF INTERMITTENTLY. THE DRIVER'S SIDE AIRBAG HAS BEEN REPLACED 2 TIMES BY 2 DIFFERENT DEALERSHIPS AND THE WIRING HARNESS THAT SUPPLIES THAT AIRBAG HAS BEEN REPLACED 1 TIME. THIS HAS TAKEN PLACE NO MATTER IF THE VAN IS STATIONARY OR MOVING. I HAVE SEVERAL PICTURES OF THE DASHBOARD THAT SHOWS BOTH THE TACOMETER AND SPEEDOMETER.

09/04/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/04/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGEG2JR******
Summary

CAR WAS STATIONARY. DECIDED TO GO INTO ANOTHER LANE SO WHILE TURNING INTO OTHER LANE, DEPRESSED GAS PEDAL FIRMLY AND IT STUCK TO THE FLOOR REVVING UP THE ENGINE TO WHERE II IMMEDIATELY SLAMMED THE BRAKES ON BUT STILL HIT THE CAR IN FRONT OF ME. THIS HAPPENED BEFORE WHILE ENTERING THE FREEWAY FROM AN ONRAMP WHERE I "UNSTUCK" THE PEDAL BY WEDGING MY FOOT UNDER THE SIDE OF THE PEDAL AND PULLING OUT. I THOUGHT IT WAS A ONE TIME THING AND DISMISSED IT. THE FREEWAY WAS PRETTY EMPTY. THIS NEW CIRCUMSTANCE WAS COMPLETELY DIFFERENT AS I WAS AT A STOP IN TRAFFIC AND THIS HAPPENING IS EXTREMELY DANGEROUS. I CONSIDER IT TO BE DEFECTIVE SHOULD BE TAKEN CARE OF FROM THE MANUFACTURE.*DT *TR

08/31/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6JR******
Summary

PASSENGER DOORS DO NOT OPEN AUTOMATICALLY. THEY WILL NOT WORK FROM THE DRIVER CONTROLS, KEY FOBS, OR FROM INSIDE THE VEHICLE. THEY ARE LOCKED AND WILL NOT OPEN. WENT FROM WORKING FINE TO NOT WORKING AT ALL. NO ACCIDENT OCCURRED. BATTERY AND ALL ELECTRIC COMPONENTS ARE INTACT. VEHICLE WAS STATIONARY OVER NIGHT AND NEXT MORNING THEY DIDN'T WORK. ALL OTHER FEATURES ON VEHICLE ARE AS THEY SHOULD.

08/01/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 07/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7JR******
Summary

TL* THE CONTACT RENTED A 2018 DODGE GRAND CARAVAN. WHILE THE PASSENGER SIDE SLIDING DOOR WAS BEING CLOSED FROM INSIDE THE VEHICLE, THE CONTACT'S SON'S HAND WAS CRUSHED FROM STOPPING TO CLOSE THE DOOR. THE CONTACT MENTIONED THAT THE DOOR SENSOR FAILED TO DETECT HIS SON BETWEEN THE DOOR. THERE WERE NO INJURIES. IN ADDITION, THE DOOR CONTINUED TO LATCH. THE CONTACT RELEASED THE DOOR MANUALLY FROM THE OUTSIDE LATCH. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE DOOR WAS NOT SUPPOSED TO CONTINUE TO CLOSE. THE APPROXIMATE FAILURE MILEAGE WAS 35,400.

07/15/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4JR******
Summary

TAKATA RECALL RIGHT SIDE PASSENGER DOOR WON'T LOCK.

06/16/2019
Components: STRUCTURE
Incident Date: 06/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXJR******
Summary

SLIDING DOOR ON PASSENGER SIDE SUDDENLY LOCKED AND CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE, MANUALLY FROM LATCH OR UNLOCK BUTTONS, OR FROM KEY FOB. IN AN EMERGENCY, A PASSENGER COULD BE TRAPPED INSIDE THE VEHICLE. VEHICLE HAS APPROX. 12000 MILES ON IT.

01/18/2019
Components: AIR BAGS
Incident Date: 01/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4JR******
Summary

VEHICLE WAS TAKEN IN TO DEALER FOR AIR BAG LIGHT ON, WAS TOLD ACTIVE HEAD RESTRAINTS HAD DEPLOYED. VAN HAS 5700 MILES ON IT. DEALER STATED "SOMEONE MUST HAVE BACKED IN TO SOMETHING." THERE IS NO EVIDENCE OF ANY DAMAGE TO REAR OF VAN, & PARTS ALONE WERE QUOTED AT $1093.00 + LABOR. THIS SEEMS TO BE AN ONGOING ISSUE WITH CHRYSLER. PERHAPS THEY SHOULD ANNOUNCE A RECALL TO MITIGATE THIS SITUATION.

12/07/2018
Components: STEERING
Incident Date: 12/07/2018
Crash: No
Fire: No
Summary

THE TIE ROD ON THE RIGHT, PASSENGER SIDE, TIRE OF THIS VEHICLE BROKE WHILE DRIVING. THIS WAS A RENTAL CAR.

10/24/2018
Components: SUSPENSION
Incident Date: 06/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1JR******
Summary

REAR SUSPENSION RATTLES EVEN OVER LITTLE ROAD IMPERFECTIONS. BROUGHT TO DEALER ONLY FOR THEM TO TELL ME ALL NEW GRAND CARAVANS RATTLE OVER BUMPS. CONCERNED OVER PREMATURE SUSPENSION FAILURE MAYBE BY FAULTY OR DODGE NOT USING APPROPRIATE SHOCKS OR OTHER MEANS OF DAMPENING REAR SUSPENSION. ING BETTER NEW SHOCKS

10/01/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXJR******
Summary

THE SLIDING PASSANGER DOOR CLOSED ON MY CHILD'S HAND. THE DOOR DID RE-OPEN BUT NOT IMMEDIATELY. IT ENDED UP CAUSING A BREAK IN HER HAND.

07/19/2018
Components: SEATS
Incident Date: 06/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7JR******
Summary

2018 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE PASSENGER SEAT WHICH RESULTED IN INJURY TO PASSENGER. *LD THE CONSUMER STATED THE WHILE ATTEMPTING TO ADJUST THE SEAT TO AN UPRIGHT POSITION IT SLAMMED FORWARD AGAINST THE BACK OF THE HEAD. THIS CAUSED AND INJURY TO THE HEAD AND JAW. THE CONSUMER DID NOT SEEK MEDICAL ATTENTION. *JS *TT *BF *TR

07/16/2018
Components: STRUCTURE
Incident Date: 07/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG9JR******
Summary

HAVE HAD THE BRAND NEW VAN FOR ONLY 2 WEEKS AND LIFTGATE (BACK HATCH) ON VAN DOES NOT OPEN. I HAVE A BASE MODEL SO I HAVE TO OPEN IT MANUALLY...TRIED EVERYTHING ...NOTHING WILL OPEN IT. TAKING IT TO DEALERSHIP THIS WEEKEND. HOPEFULLY THEY CAN'T OPEN IT.

06/10/2018
Components: UNKNOWN OR OTHER,TRACTION CONTROL SYSTEM
Incident Date: 06/09/2018
Crash: No
Fire: No
Vehicle Identification Number: RENTAL******
Summary

WHEELS SPIN DURING ACCELERATION, POOR TRACTION ON ROAD. RENTAL CAR FROM PORTLAND, OREGON AIRPORT FROM THE ENTERPRISE. DON'T KNOW THE VIN. PERHAPS AN ISSUE WITH ALL DODGE GRAND CARAVANS. *TR

3 Recalls

for 2018 DODGE GRAND CARAVAN
09/08/2018
CAMPAIGN NUMBER: 18V523000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
A reduction of braking performance can increase the risk of a crash.
Campaign Number: 18V523000
Manufacture: Chrysler (FCA US LLC)
Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Summary

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

09/08/2018
CAMPAIGN NUMBER: 18V524000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
A vehicle stall can increase the risk of a crash.
Campaign Number: 18V524000
Manufacture: Chrysler (FCA US LLC)
Components: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Summary

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

15/05/2020
CAMPAIGN NUMBER: 20V278000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Campaign Number: 20V278000
Manufacture: Vantage Mobility International, LLC
Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Summary

Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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