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2018 Ford Transit Connect VAN FWD

2
Recalls
6
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

6 Complaints

for 2018 FORD TRANSIT CONNECT
11/01/2021
Components: VISIBILITY,STRUCTURE
Incident Date: 11/01/2021
Crash: No
Fire: No
Vehicle Identification Number: Nm0ge9f7xj1******
Summary

I had been driving my car for a few minutes when I heard a loud pop and my rear window glass shattered. Covered in spider glass cracks and only held in place by the tint. No point of impact visible to show that it had been hit by an object. It was chilly, 43 F, and I had the heat/defrost on. Unfortunately, when arriving to work, I opened my sliding door look at the damage from the inside and doing so caused glass to fall out, so I have no picture of just the glass the way it was when it broke. A quick search shows this has happened to other vehicles including transit connects like mine, and caused by the heated glass.

09/05/2021
Components: POWER TRAIN
Incident Date: 06/15/2021
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7E70j1******
Summary

Torque Converter failed. Confirmed by dealer service department. No warning indicators. Dealer repaired under warranty but it took 3 months from the first phone call. Looking online at user boards this should be a recall issue. I was told I could continue to drive it until parts came in and only found out later that the transmission could be damaged by doing so.

12/03/2020
Components: EXTERIOR LIGHTING
Incident Date: 12/03/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7E72J1******
Summary

DRIVER'S SIDE FRONT LOW BEAM BULB BURNS OUT CONTINUOUSLY

02/12/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/06/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9G73J1******
Summary

LOUD NOISE W/VIBRATION AND FOUL ODOR COMING FROM HEATER BLOWER. DEALERSHIP DISCOVERED A RODENT'S NEST IN THE CLIMATE CONTROL BLOWER MOTOR. DEALERSHIP INDICATED THAT THERE IS NO REMEDY TO PREVENT RECURRENCE. DEALERSHIP ALSO MENTIONED THAT THE FORD ESCAPE HAS A HISTORY OF THE SAME PROBLEM. SEE FORD'S TSB 17-0034, PUBLISHED 3/21/17 RE FORD'S RECOMMENDED PREVENTION: "...INSTALL THE NEW INLET DUCT GASKET WITH SCREEN..." (EMPHASIS ADDED).

01/28/2019
Components: SUSPENSION,WHEELS,SERVICE BRAKES
Incident Date: 01/25/2019
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7E71J1******
Summary

HAVE TAKEN OUR VEHICLE TO FORD AT LEAST 12 TIMES AND HAVE THE EXTENDED WARRANTY, THEY HAVE SAID NOTHING IS WRONG WITH IT. WE BOUGHT BRAND NEW AND HAVE THREE SETS OF BRAKE PAD PLACED ON THE FRON AND TWO PAIRS ON THE REARS.. WE HAVE GONE THROUGH TWO SETS OF TIRES AND THE FRONT DRIVERS SIDE IS CLICKING... FORD HAS SAID THERE IS NOTHING WRONG.. NOT SURE WHAT ELSE TO DO BUT THE VEHICLE DOESN'T WANT TO STOP AND THE TIRES OR THE ONE ON THE FRONT IS COMPLETELY BALD AND THE VEHICLE ONLY HAS 15,000 MILES ON IT

09/12/2018
Components: VISIBILITY/WIPER
Incident Date: 08/16/2018
Crash: No
Fire: No
Vehicle Identification Number: NM0GE9F79J1******
Summary

VEHICLE IS EQUIPPED (STANDARD EQUIPMENT, NOT AN OPTION) WITH AUTOMATIC FOLDING SIDE VIEW MIRRORS ON DRIVERS DOOR AND PASSENGER DOOR. SAFETY FAULT IS THAT VEHICLE CAN BE STARTED AND DRIVEN WITH THE VEHICLE IN FOLDED POSITION. FORD DEALERSHIP AND FORD'S CUSTOMER HOTLINE ARE CLAIMING THAT THIS IS NORMAL OPERATION OF THESE MIRRORS. HOWEVER, COMMON SENSE DICTATES THAT A VEHICLE SHOULD NOT BE ABLE TO BE DRIVEN WITH THE MIRRORS FOLDED. LEGALLY, THIS APPEARS TO BE IN VIOLATION OF US DOT REGULATION CFR 571.111 S5.2.1 WHICH RELATES TO THE FIELD OF VIEW REQUIREMENTS FOR THE OUTSIDE REARVIEW MIRROR - DRIVER'S SIDE. IF THE MIRROR IS FOLDED, IT DOES NOT MEET THAT REGULATION. AS SUCH, THE MANUFACTURER CODING OF THE FOLDING SYSTEM'S HARDWARE SHOULD ALWAYS DEFAULT TO FULL OPEN POSITION WHEN THE VEHICLE IS RUNNING OR IN MOTION. THE DEALERSHIP SERVICE DEPARTMENT HAS INDICATED THAT THERE IS NO SETTINGS IN THEIR CONTROL RELATED TO CHANGING OR DISABLING THE FUNCTION OF THE AUTOMATIC FOLDING MIRRORS. THEY HAVE SEEN THE PROBLEM BUT CONSIDER IT NORMAL OPERATION OF THE VEHICLE. THE SCENARIO TO PRODUCE THIS PROBLEM IS SIMPLY: - UNLOCK AND ENTER THE VEHICLE (MIRRORS UNFOLD TO OPEN POSITION) - LOCK THE VEHICLE USING THE BUTTON ON THE ELECTRONIC KEY/FOB. (MIRRORS FOLD) - START VEHICLE. (MIRRORS REMAIN FOLDED AND WILL REMAIN FOLDED AS LONG AS VEHICLE IS BEING OPERATED) ----- IF PROBLEM IS SPECIFIC TO MY VEHICLE, IT REQUIRES REPAIR. BUT IT APPEARS THAT PROBLEM IS RELATED TO EVERY SIMILARLY EQUIPPED VEHICLE OF THIS YEAR/MODEL AND MAY EXTEND TO OTHER FORD MODELS. IF SO, THIS REQUIRES A RECALL AND RESOLUTION TO COMPLY WITH REGULATIONS AND BASIC SAFETY FUNCTION.

2 Recalls

for 2018 FORD TRANSIT CONNECT
22/03/2019
CAMPAIGN NUMBER: 19V229000
SEATS
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Campaign Number: 19V229000
Manufacture: TransitWorks
Components: SEATS
Summary

TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

24/05/2021
CAMPAIGN NUMBER: 21V376000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Campaign Number: 21V376000
Manufacture: Ford Motor Company
Components: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Summary

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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