2018 Infiniti Q50 4 DR RWD

ON 6/13/2020 THE DRIVE BELT SHREDDED WHILE DRIVING UNDER 30MPH, UNDER LIGHT ACCELERATION. AT FIRST, THE BATTERY LIGHT ILLUMINATED ON THE INSTRUMENT CLUSTER, FOLLOWED THE CHECK ENGINE LIGHT. WHITE SMOKE BEGAN TO COME FROM THE ENGINE. THANKFULLY, I WAS NEARBY MY HOUSE AND MADE IT THERE SAFELY. FURTHERMORE, THE ENGINE OVERHEATED DUE TO A COOLANT HOSE BEING KNOCKED OFF BY THE SHREDDED BELT. ADDITIONALLY, THE WATER PUMP AND A/C COMPRESSOR FAILED. THE PULLEY TENSIONER ASSEMBLY AND BELT WERE REPLACED UNDER MANUFACTURER'S WARRANTY, ALONG WITH THE AFOREMENTIONED FAILED COMPONENTS. ALL WORK WAS DONE AT GRUBBS INFINITI OF GRAPEVINE, TX AND THE REPAIR TOOK EXACTLY THREE WEEKS TO FIX. THE FAILURE MILEAGE WAS 28,660. PREVIOUSLY, ON MARCH 6, 2019, INFINITI OF VAN NUYS, CA, TIGHTENED THE PULLEY TENSIONER ASSEMBLY DUE TO A SQUEAKING NOISE I WAS HEARING WHILE ACCELERATING. VEHICLE MILEAGE WAS APPROXIMATELY 10,000. I WAS INFORMED THAT IF I HADN'T HAD THIS ISSUE FIXED BEFORE MY DRIVE BACK TO TEXAS, MY DRIVE BELT COULD HAVE SHREDDED. AFTER THE DEALER ADDRESSED THE CONCERN NO FURTHER NOISE WAS HEARD AT ALL. THE DEALER ALSO INFORMED ME THAT THIS ISSUE IS KNOWN AND HAS BEEN DOCUMENTED IN INFINITI SERVICE BULLETINS. ALTHOUGH, THIS POSES A MAJOR SAFETY CONCERN AS THE VEHICLE COULD HAVE STALLED AT HIGH SPEED RESULTING IN AN ACCIDENT AND OR LOSS OF LIFE. I WORRY THIS ISSUE WILL HAPPEN AGAIN. TWO TIMES, TWO MANY!

POOR GAS MILEAGE RANGE PER FULL TANK IS 289MILES VERY BAD MILEAGE *TR

VR30DDTT SERPENTINE BELT KEEPS SHREDDING

TL* THE CONTACT OWNS A 2018 INFINITI Q50. THE CONTACT STATED WHILE DRIVING 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND AFTER WHICH THE VEHICLE STARTED TO HESITATE. THE VEHICLE HAS BEEN TAKEN TO LOCAL DEALER (LAKE NORMAN INFINITI LOCATED AT 20435 CHARTWELL CENTER DR, CORNELIUS, NC 28031) ON FIVE DIFFERENT OCCASION. THE CONTACT STATED THAT THE DEALER REPLACED THE AIRBAG FUSE, AIRBAG HARNESS AND 2 ADDITIONAL UNKNOWN REPAIRS. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 28,706.

TL* THE CONTACT OWNS A 2018 INFINITI Q50. THE CONTACT STATED THAT THE BACK-UP SCREEN WOULD NOT DISPLAY WHILE THE GEAR WAS IN REVERSE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NISSAN OF ATHENS (4735 ATLANTA HWY, ATHENS, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V654000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 30,000.

GAS MILEAGE IS VERRY BAD ! IN CITY ONLY MY CAR GIVE ME 14 MPG AND HWY 18MPG INFINITI SAY IS. 20MPG CITY AND 29HWY. AND COMBINED 22MPG

THE PHONE/BLUETOOTH CONSTANTLY DISCONNECT DEVICES THAT ARE ADDED TO BLUETOOTH. OFTEN WHEN CALLS ARE MADE FROM YOUR CELL THROUGH BLUETOOTH, THERE IS A FRYING/STATIC SOUND THAT OCCURS. YOU HAVE TO HANG UP AND PLACE YOUR CALL AGAIN. THIS HAPPENS BOTH WHILE DRIVING AND STATIONARY.

THE SERPENTINE BELT MAKES CONSISTENT NOISE IN ALL TYPES OF WEATHER. ALREADY HAD THE DEALER REPLACE IT ONCE. NOISE CAME BACK AND THE DEALER NOW SAYS IT COULD BE THE TENSIONER PULLEY.

FROM START INTO THE WARM-UP, THERE IS A CONSISTENT WHORELING NOISE COMING FROM THE MOTOR.

AS I WAS PARKING THE VEHICLE AT 5MPH BEHIND A PARKED CAR, WITH THE FRONT TIRES SLIGHTLY TURNED TO THE LEFT, THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED BUT THE VEHICLE FAILED TO STOP. RESULTING IN HITTING THE VEHICLE IN FRONT AND PUSHING IT OUT OF THE WAY, THE VEHICLE CONTINUED MOVING DESPITE HAVING THE BRAKE PEDAL DEPRESSED TO THE LIMIT, THE ENGINE WAS REVVING VERY HIGH. THE VEHICLE CROSSED THE MEDIAN AND CAME TO A STOP ON THE OPPOSITE TRAVEL LANE OF THE STREET AFTER THE ENGINE WENT TO IDLE SPEED. THE DEALER SUGGESTED TO CONTACT INFINITI USA TO START AN INVESTIGATION(TBA), A POLICE REPORT WAS FILED. COLLISION AVOIDANCE/AUTO BRAKE DID NOT ENGAGE. VIDEO WITH SOUND OF THE INCIDENT IS AVAILABLE UPON REQUEST.

WHILE I WAS DRIVING MY INFINITI ON THE HIGHWAY MY SERPENTINE BELT SNAPPED 4 DIFFERENT TIMES WHILE IN MOTION. ALL WITHIN ONE YEAR. INCLUDING ME GETTING MY CAR BACK FROM THE DEALER AND THEM LETTING ME HAVE IT BACK THAT WAY. ALSO, THE TIRES ARE HORRENDOUS, FROM DAY ONE, THEY PULLED THE CAR LEFT OR RIGHT ON THE CAR. ALL THE SETTINGS WERE CORRECT ON THE CAR. I WANTED TO HAVE THE TIRES REPLACED, BY THE MANUFACTURER, AND THAT CAN BE DONE BECAUSE NO IT'S TO LONG AND EVERYONE TOOK TO LONG TO MAKE THINGS HAPPEN. NOT TO MENTION DUNLOP IS IMPOSSIBLE TO GET A HOLD OF.

RUN FLAT TIRES WENT FLAT ON A POTHOLE THAT WAS NOT EVEN REALIZED ON A SUNDAY WITH NO SERVICE STATION OPEN. EVEN IF THEY WERE, THE TIRE HAS TO BE REPLACED, CANNOT BE REPAIRED. THERE IS NO SPARE TIRE OPTION- WHEN CONTACTED, COMPANY REFUSED " NOT POSSIBLE". THIS IS NOT SAFE AT ALL AND MUST BE ADDRESSED. MUST HAVE SPARE TIRE ESP SINCE RUN FLAT TIRES CANNOT BE REPAIRED AND ARE NOT IN STOCK AT MOST SERVICE STATIONS

THIS WAS A RENTAL VEHICLE, NOT MY PERSONAL VEHICLE, BUT IS APPLICABLE TO MULTIPLE BRANDS AND MODELS. THE SAFETY ISSUE IS DUE TO THE HEADLIGHT MODES. THE DEFAULT MODE IS OFF, YET THE DRL'S REMAIN ON. THESE ARE BRIGHT ENOUGH THAT YOU CAN DRIVE IN THE MIDDLE OF THE NIGHT AND NOT REALIZE THAT YOUR ACTUAL HEADLIGHTS ARE OFF, WHICH MEANS THAT THE TAIL LIGHTS ARE OFF. I HAVE BEEN SEEING SEVERAL VEHICLES EVERY DAY WITH PEOPLE DRIVING WITH NO LIGHTS ON, EVEN IN POOR VISIBILITY. THE DEFAULT SHOULD BE FOR THE HEADLIGHTS TO BE IN AUTO MODE OR DRL'S MUST BE OFF WHEN YOU SELECT OFF. I HAVE BEEN SURPRISED SEVERAL TIMES THIS FALL BY DRIVERS DRIVING EXCESSIVELY SLOW WITH THEIR LIGHTS OFF ON THE HIGHWAY IN THE RAIN AT NIGHT. YOU CANNOT SEE THEM TILL YOU ARE VERY CLOSE. ALL OF THEM HAVE THESE NEW LED DRL'S ON AT THE TIME. THIS IS A UNIVERSAL ISSUE THAT NEEDS TO BE ADDRESSED. IT SHOWS A VERY BASIC LACK OF THOUGHT TO DESIGN HEADLIGHTS IN THIS WAY AND IS A SERIOUS SAFETY ISSUE IN MY OPINION.

CAR COMES WITH 19"RIMS AND RUN FLAT TIRES (BRIDGESTONE DRIVE GUARD). SINCE LEASOING THE CAR IN NOVEMBER 2018, I HAVE RECEIVED 8 FLAT TIRES ALL FROM "POTHOLES" THAT RIPPED THE SIDE WALL. CONSUMER AFFAIRS SAYS THIS TIRE SHOULD NOT BE ON THIS CAR IN CERTAIN STATES IN THIS CASE NEW YORK. INFINITI DEALERS DO NOT OFFER AN OPTION AND THE UNSUSPECTING CONSUMER IS LEFT WITH A HAZARDOUS SITUATION. YOUR EYES CAN LEAVE THE ROAD AS YOU SEARCH FOR EVEN SMALL POTHOLES TO AVOID. WHEN THE TIRE DOES GO FLAT AND YOU ARE MORE THAN 25-50 MILES AWAY FROM A REPAIR SHOP YOU ARE IN DANGER OF BEING STRANDED. I WAS STRANDED IN A SNOWY WOODED AREA AND HAD TO DRIVE 25 MILES IN TREACHEROUS CONDITIONS WITH A CHILD IN THE CAR JUST TO FIND A REPLACEMENT. THE TIRE SHOULD NOT BE ON A CAR WITH A HEAVY FRONT END PER THE TIRE DEALER AND TIRE REPAIR SHOP. INFINITI KNOWS THIS AND WILL OFFER TO PAY FOR A NEW TIRE, RATHER THAN PUTTING CUSTOMER SAFETY FIRST AND DISCONTINUING THIS TIRE/RIM IN NY STATE. IN SEVERAL INSTANCES THE POT HOLE HIT WAS LESS THAN THE WIDTH OF THE TIRE.

THE CAR CAUGHT FIRE UNDER THE HOOD AND COMPLETELY BURNED UP IN THE PARKING LOT AS I WAS EXITING THE VEHICLE UPDATED 12/4/18*JB

FAULTY "DISPLAY CONTROL UNITS" CAUSE BLUETOOTH SYSTEM TO BEHAVE ERRATICALLY, PLAY / PAUSE MUSIC OR SOUNDS, OVERRIDE USER CONTROLS, AND CAUSE SEVERE DISTRACTIONS WHILE DRIVING BY HAVING TO MANUALLY TURN OFF BLUETOOTH FROM PHONE. FAULTY DCU WILL OVERRIDE USER CONTROLS IN OTHER ASPECTS AS WELL. DCU WILL CAUSE REVERSE CAMERA TO DISPLAY NO IMAGE / SKEWED IMAGE / INTERFERENCE. CAMERA HAS STAYED ON THE SCREEN WHILE MOVING FORWARD IN DRIVE. HAS BEEN AN ISSUE IN THESE CARS SINCE 2014, SOME WORSE THAN OTHERS. THIS HAPPENS AT ALL SPEEDS, REVERSE CAMERA IS MAINLY AT LOWER SPEEDS BUT THE ISSUES WITH THE BLUETOOTH CAN HAPPEN AT ALL SPEEDS. IT'S MOST INCONVENIENT FOR ME WHEN COMMUTING ON THE HIGHWAY BECAUSE ONCE I DISCONNECT THE PHONE FROM THE VEHICLE THE VEHICLE WILL NOT RE-PAIR WITH THE PHONE MEANING I CANNOT USE BLUETOOTH THE REST OF THE DRIVE (UNLESS I STOP).