2018 Infiniti QX30 SW AWD

TL* THE CONTACT OWNS A 2018 INFINITI QX30. THE CONTACT STATED THAT AT START-UP, THE CONTACT HEARD AN ABNORMAL POPPING SOUND WHILE TURNING THE STEERING WHEEL. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. ADDITIONALLY, SEVERAL FEATURES ON THE STEERING WHEEL FAILED TO OPERATE AS NEEDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

WHILE DRIVING VEHICLE THERE IS A SUDDEN LOST OF ENGINE POWER AND VEHICLE WILL NOT ACCELERATE. SEVERAL WARNING INDICATORS COME UP ON THE DASH. WARNINGS ARE 'EMERGENCY BRAKE INOPERATIVE', 'TRACTION CONTROL INOPERATIVE, SEE OWNERS MANUAL', 'ICC INOPERATIVE. I'M GETTING ENGINE CODE P2128 'ACCELERATOR PEDAL POSITION SENSOR'. THE CAR IS NOT SAFE TO DRIVE. DEALER CANNOT/WILL NOT REPAIR THE PROBLEM.

WHEN I TURN MY CAR OFF THE RADIO IS STAYING ON AND IF I DON'T CRANK IT EVERY 6-8 HOURS THE BATTERY GOES COMPLETELY DEAD AND I HAVE TO RECHARGE IT

TL* THE CONTACT OWNS A 2018 INFINITI QX30. THE CONTACT STATED THAT THE INSTRUMENT PANEL SCREEN BLACKED OUT. THE FAILURE OCCURRED EVERY TIME THE ENGINE WAS STARTED. THE FAILURE EVEN AFFECTED THE BACK UP CAMERA SCREEN. WHEN ATTEMPTING TO REVERSE, THE SCREEN BLACKED OUT AND THEN RETURNED TO NORMAL. THE FAILURE OCCURRED OFTEN. THE VEHICLE WAS TAKEN TO INFINITI OF MASSAPEQUA (4450 SUNRISE HWY, MASSAPEQUA, NY 11758, (516) 797-5200) IT WAS DIAGNOSED THAT AN UPDATE TO THE SCREEN AND CAMERA WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE LATER RECURRED. THE VEHICLE WAS REPAIRED AGAIN, WHICH LED TO ADDITIONAL FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 6,100.

PURCHASED THE CAR BRAND NEW TWO MONTHS AGO. DISCOVERED THE LEFT HATCH HARNESS COVER IS CRUSHED. WAS TOLD BY INFINITI REGIONAL MANAGER EVERYTHING ELECTRICAL IS RUN THOROUGH THAT HARNESS AND EVERY TIME THE HATCH IS OPENED AND CLOSED THE WIRING IS GETTING PINCHED. ALREADY HAVE HAD THE CAR TO THE DEALERSHIP FOR BLACK BACKUP SCREEN, AUDIO PROBLEMS, LIGHTS NOT TURNING OFF, RADIO NOT SHUTTING OFF AFTER CAR IS TURNED OFF AND DOOR IS OPENED. WAS TOLD THAT WAS A SOFTWARE PROBLEM AND THAT THE SOFTWARE HAS BEEN UPDATED. INFINITI WON'T REPLACE THE WIRING SINCE NOTHING MAJOR HAS HAPPENED "YET." VERY CONCERNED ABOUT DRIVING THE CAR AND SOMETHING HAPPENING TO THE WIRING SINCE I KNOW IT IS BEING COMPROMISED. CONCERNED ABOUT EVERYTHING FROM A VEHICLE FIRE TO LIGHTING AND SYSTEM CONTROL PROBLEMS.

SINCE TAKING DELIVERY OF THIS VEHICLE IN MID AUGUST, THE REAR PASSENGER DOOR LATCH AND HANDLE DO NOT WORK. THE HANDLE DOES NOT GO BACK IN WHEN LIFTED AND THE DOOR WILL NOT LATCH. ALSO, THE DRIVER'S DOOR WAS "NOT PUT TOGETHER PROPERLY," AS STATED BY THE DEALER (HARTE INFINITI) IN THE WORK ORDER. MORE SPECIFICALLY, THE ENTIRE RUBBER TRIM SEPARATED FROM THE DOOR, LEAVING IT DANGLING, THE DOOR TRIM SEPARATED FROM THE DOOR PANEL, AND THE WINDOW LEAVES A STICKY FILM WHEN OPENING IT. THE DEALER'S WORKMANSHIP IN ATTEMPTING TO REPAIR IT HAVE BEEN SHODDY AND SUBSTANDARD. THE INFERIOR QUALITY OF THE PRODUCT, WORKMANSHIP AND MATERIALS IN THIS VEHICLE ARE NOT WORTH THE COST. WHAT'S MORE OFFENSIVE AND ACCEPTABLE ARE THAT THE CORPORATE CONSUMER RELATIONS REPRESENTATIVE, THE DEALER, INCLUDING THE SALESMAN AND SERVICE MANAGER ARE IRRESPONSIBLE AND EVASIVE IN RESPONDING TO CALLS. THE VEHICLE WAS IN FOR REPAIRS FOR FIVE DAYS AND THE ONLY THING THEY DID WAS REPLACE THE WEATHERSTRIP AND LUBRICATE THE REAR DOOR HANDLE. THE DOOR HANDLE STILL DOES NOT WORK AND THE TRIM ON THE DOOR IS STILL SEPARATED FROM THE BODY OF THE DOOR, LEAVING GAPS. AS FAR AS I'M CONCERNED, THIS VEHICLE IS UNSAFE FOR THE ROAD. HOW WILL THESE DOORS PROTECT THE DRIVER AND PASSENGER UPON IMPACT IN AN ACCIDENT? ALSO, THIS IS NOT A SAFETY ISSUE, BUT THE PAINT ON THE FRONT BUMPER IS PEELING OFF. ALTHOUGH I LEASE THIS LEMON, MY WIFE AND I HAVE PREVIOUSLY PURCHASED TWO BRAND NEW FX35S WHICH GAVE US NO PROBLEMS, THE REASON WHY WE OPTED FOR THE QX30 FOR OUR DAUGHTER. WE NOW WHOLEHEARTEDLY REGRET OUR DECISION. THIS VEHICLE MAY NOT HAVE MECHANICAL PROBLEMS AS YET BUT THE DEFECTIVE DOORS ARE JUST AS CONCERNING AND FRUSTRATING, AND AS MUCH SAFETY AND RELIABILITY ISSUES. SHAME ON THE MANUFACTURER, INFINITI USA AND HARTE INFINITI FOR LEAVING US NO CHOICE BUT TO FILE A COMPLAINT WITH THE NHTSA.