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2018 Jeep Wrangler 2 DR 4WD Later Release

11
Recalls
1282
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 27.9%

Complaints
Recalls

1282 Complaints

for 2018 JEEP WRANGLER
02/05/2022
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2022
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG2JW******
Summary

Just took my 2018 JEEP Wrangler Unlimited JL in for the improved steering feel recall. The jeep was working just fine until after the software update just miles after update lost all power and shut off and wouldn't restart. I couldn't even get it to turn over enough to put it in neutral to put it on a tow truck. Finally got it restarted, back to the dealer and was told fuel pump was out. Service Bulletin #S1808000167, FCA discusses the reasons that the vehicle won’t start or there is lost contact with the fuel pump control module.

02/01/2022
Components: STEERING
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG7JW******
Summary

*Steering issues. The steering has locked up multiple times. Once in a parking lot. Every other time has been on the highway at speeds over 65mph. Yes, it is available for inspection. *If there had been a sharp curve or a reason to quickly maneuver, I would not have been able to. *No, it is out of warranty dealer let me know it's my problem. *No has not been inspected by police or others. *No warning lamps or any other symptoms prior to it happening. I've pulled over and inspected it each time. I do not find anything loose or binding that would cause this. Also, by the time I pull over it no longer does this.

01/31/2022
Components: UNKNOWN OR OTHER
Incident Date: 07/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

Instrument cluster failed at 5 AM (completely dark) when wife on interstate on way to airport: no speedometer, no odometer, no gas gauge, no “idiot” lights, and so on – all of which have safety concerns associated with them. Took 2 weeks to get appt. w/ dealer. When they found there was no odometer on the cluster, they in essence impounded the vehicle – something about legally they could not let her drive it until the replacement cluster came in. This indicates a serious safety and/or legal liability issue. Couldn’t estimate how long that would be. Vehicle had only 29,481 miles on it! It took two trips to dealer and $1241.72 to complete the repairs. (Somehow they were able to get the odometer setting on the replacement cluster matched to actual mileage by an internal mechanism I didn't understand.) Please note that the Jeep forums indicate this problem was not an isolated incident! Filed claim for reimbursement of repairs and was flatly denied. Service record, complaint to Jeep, and (unsatisfactory) response attached. I recommend a recall for this defect. Please let me know the results of your investigation. Thanks!

01/31/2022
Components: SUSPENSION
Incident Date: 01/28/2022
Crash: No
Fire: No
Vehicle Identification Number: 1c4hjxdn5jw******
Summary

i took to my local mechanic after noticing that the car shakes very time i hit bumps while driving my mechanic inspected it and noticed that there's a crack in the the weld in the front track bar bracket. same as the safety recall UA5 that FCA has for the same year and model jeep for that year and when i called them they said that mine was built after that by a month.

01/31/2022
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 12/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

Multiple occurances of steering locking up(power steering failure?)all on cold mornings, turning left and around 35-40 mph 12/21/21: While driving down a straight 2 lane rd prior to dawn, I lightly steered my vehicle right to move from center of rd to right hand side. When I attempted to steer back left to correct the vehicle straight, I was unable to move the steering wheel at all to the left resulting in me driving into a mailbox & damaged both vehicle & mailbox. Vehicle drove home fine w/out further steering issue and problem couldn't be replicated. 1/11/22: Another cold morning(appr 32 degrees), warmed car up for 15 mins(to take kids to school). Came to a 30 degree left turn & again noticed the same issue of steering locked up and unable to turn left into curve until I used both hands/arms to apply a significant amount of physical force(again barely missing a mailbox). Then I couldn't correct back to the right w/out applying same force so ended up in oncoming lane of traffic. Thankfully there was not an oncoming vehicle since I had 2 kids in the car & could've had a head on collision. Steering started working again before vehicle even came to a stop. 1/27/21: Cold morning again, warmed car up as usual, & had the same steering failure on same left hand curve as on 1/11 but this time steering ability returned quickly and safely made through the turn. Oncoming vehicle but steering returned quickly enough to avoid issues. I've since learned that FCA has a new 'campaign' out for the steering assist categorized as a 'non-safety related' repair. I'm uncertain if the 'software update' will address my steering issue as the factors outlined in it are not the same as my circumstance & correspond with a different issue being reported with the steering.?

01/28/2022
Components: STEERING,SUSPENSION
Incident Date: 01/18/2022
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG2JW******
Summary

The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds and going over bumps in the roadway the vehicle was difficult to control. The contact stated that while merging onto the highway at approximately 60 MPH, the vehicle drove over a small bump in the road and became difficult to maneuver. The contact stated that he was able to safely slow down and pull to the side of the highway to avoid a crash. The local dealer was contacted, and the contact was informed that the steering box needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and suggested that an appointment be made to diagnose the vehicle. The failure mileage was 16,791. The VIN was invalid.

01/14/2022
Components: SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/05/2022
Crash: No
Fire: No
Vehicle Identification Number: 1c4hjxdg0jw******
Summary

My Jeep experienced sever wobbling, as if the front wheels were coming off. So, I took it to a repair shop and they said it was the "death wobble." When I took it to the Autonation Jeep Dealership, South, Columbus GA. I was told that they had a recall on that 2 years and 3 months ago, and since the 2 year warranty expired, there was nothing they could do about it. If a recall doesn't work, then isn't the dealership still required to fix a manufacturer defect? My Jeep had an additional recall, which the dealership performed last week, and the dealership thought this new recall (computer update) might fix the death wobble problem. When I picked up my Jeep last week after this second recall, my heat and A/C no longer worked--all controls on the Jeep no longer worked. The dealership said they just followed the procedure in the recall, and since the recall resulted in the loss of my heat, A/C and defrosting, that I needed to deal with Jeep USA. I have submitted my case to Customer Care (FCA US, LLC) at Jeep USA, and they are telling me they might be able to ship a part in 6 weeks. My car has no heater. No accountability. I need to be compensated for the damages they have caused to my Jeep! Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

01/10/2022
Components: STEERING
Incident Date: 01/10/2022
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN2JW******
Summary

The steering wheel begins to shake violently, without warning, making controlling the vehicle hard to control. My vehicle was recalled for this and repaired once. However, the problem has began again. This time is has more violent shaking than the previous encounters, making controlling the vehicle almost impossible. No warning lamps or messages. It seems to worsen in cold weather.

01/10/2022
Components: STEERING,SUSPENSION
Incident Date: 01/09/2022
Crash: No
Fire: No
Vehicle Identification Number: 1c4hjxeg3jw******
Summary

I have experienced out of nowhere violent front end shake on 4 different occasions since purchasing a used 2019 Jeep Wrangler Sahara three (3) months ago. It cannot be reproduced as I cannot determine what exactly causes it to happen but on at least two occasions I was traveling along highway bridges. There are no warning lights or messages prior to the violent shake.I have had a tire store employee look at the vehicle and have been told the steering damper should be replaced however after researching my vin noticed that this has been completed at least once already according to the MOPAR site. It is very dangerous in my opinion as you will have to keep your wits about you to keep from losing control of the vehicle. Most recent occurence 2:00 pm Interstate 20. January 9, 2022

01/07/2022
Components: STEERING
Incident Date: 01/04/2022
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN9JW******
Summary

My jeep is wobbling violently on the highway and will not stop unless I come to a stop

01/03/2022
Components: STEERING
Incident Date: 12/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4hjxdg0jw******
Summary

The contact owns a 2018 Jeep Wrangler. The contact stated while driving 70 MPH, the front of the vehicle was wobbling violently. The contact mentioned that the steering wheel was shaking to the point the contact was unable to continue to drive the vehicle. The vehicle was taken to an independent mechanic but was not yet diagnosed. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.

01/01/2022
Components: STEERING
Incident Date: 12/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFGXJW******
Summary

I bought the vehicle used in December of 2021. It has been out of warranty since July of 2021. At highway speeds, the vehicle wanders side to side and seems to pull to the right. It does it on interstates as well as local roads and it is more noticeable at speeds over 30MPH. FCA knows about the problem and has fixes available for vehicles still under warranty. I feel this is a dangerous situation, since I am unable to steer the vehicle in a straight line, and steering requires constant small adjustments just to stay in my lane.

12/29/2021
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 10/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEGXJW******
Summary

I'm describing this is a steering problem, but it may easily include suspension as well. I've experienced the so-called death wobble several times since buying this Jeep. I had chalked it up as being part of having 4WD (though operating in 2WD), but I never had this problem with a much older Jeep, and it doesn't seem like it should be acceptable. Twice on this day traveling around 60 MPH, the steering began to shake with the whole vehicle wobbling. I was able to stop it after slowing down below about 40 MPH or so. I haven't found a common culprit, though it's been triggered by hitting bridge expansion joints on the highway... particularly if I'm not going perfectly straight. I'm fearful of driving over 55 MPH, and I don't think that's acceptable. While I kept control, I don't know if that will always happen. I fear losing control and possibly rolling over. It has not been reproduced or confirmed. It has not been inspected. No warning lamps or messages showed.

12/28/2021
Components: STEERING
Incident Date: 12/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4hjxdg7jw******
Summary

Severe death wobble at speeds above 60 mph , have had this looked at several times by dealer but problem persists

12/26/2021
Components: STEERING
Incident Date: 01/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

I have a experienced steering lockup multiple times. Normally in cold weather conditions. Twice in the driveway. About 5-6 times on the road at 30-40 mph and twice on the interstate

12/23/2021
Components: STEERING
Incident Date: 12/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4hjxeg1jw******
Summary

My steering on my Jeep feels stiff occasionally. Hesitation/Resistance when trying to steer. This happens once in a while. More often on cold mornings, right after a cold start.

12/21/2021
Components: ELECTRICAL SYSTEM
Incident Date: 12/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4ajwag0jl******
Summary

Vehicle failed to restart at the rest area with 18,000 miles on it. I called the service truck and made a report to the dealer the vehicle started within 15 minutes of setting . Went to dealership and had the Jeep checked out. They could not find any thing that was wrong. We were told it had to be malfunctioning to find the problem. Today we were at a grocery store stopped came back in the vehicle would not start. After about 15 minutes vehicle started, while leaving the parking lot the Jeep made a bucking hesitating movement. I Called the dealer they said the Vin number was not on recall. The 2018 jk Jeep has 22,000 miles on it. Found this U 87 recall on the powertrain Control module. Thank you

12/18/2021
Components: UNKNOWN OR OTHER
Incident Date: 12/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4hjxfgxjw******
Summary

Service axle locker system

12/07/2021
Components: STEERING
Incident Date: 12/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4hjxdg0jw******
Summary

2018 JLU - Sport While driving at any speed over 40 mph, when trying to turn with the road, the steering wheel locks up and will not allow me to turn it. This has almost caused me to crash into other vehicles and/or structures as I can not maintain my lane, with my *child* in the vehicle. Colder weather seems to make this worse. Also, there is excessive play and extremely loose steering while driving, the vehicle will not maintain a straight line, the driver must constantly micro manage the steering wheel. No warning lamps or messages. I have not taken it to the dealership because they want to charge over $100 for a diagnostic fee. I should not have to pay this charge as this is a known SAFETY issue. There is a recall for this issue on others with the same year, make & model but my VIN is not included in this. After speaking with MOPAR last week, I was informed that I would have to pay for any repairs out of pocket and hope that my VIN makes it on the list one day!

12/06/2021
Components: STEERING
Incident Date: 12/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

While driving 65 mph on interstate highway, Jeep front end began vibrating and violently shaking during lane change. Surrounding vehicles noticed erratic condition and yielded. Regained control as vehicle slowed below 45 mph. Issue repeated itself twice the same day. Stock vehicle, 11,600 miles on odometer. Unsafe condition.

11/29/2021
Components: BACK OVER PREVENTION
Incident Date: 11/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG7JW******
Summary

The contact owns a 2018 Jeep Wrangler. The contact stated while operating the vehicle, the backup camera was inoperable on several occasions. There were no warning lights illuminated. The backup camera would randomly work as designed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 7,800.

11/27/2021
Components: STEERING
Incident Date: 11/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4hjxfg7jw******
Summary

2 times now the stearing has felt as though it locked up while driving . Both times I have noticed it was a colder morning say 30f . Very scary when it happens

11/26/2021
Components: ELECTRICAL SYSTEM
Incident Date: 11/05/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4BJWDG6JL******
Summary

The contact owns a 2018 Jeep Wrangler. The contact stated that the vehicle was parked in the garage for 10 days. The contact stated that as he opened the garage door, he saw smoke. The contact looked around but he could not determine the cause of the failure. The contact stated that he opened the hood of the vehicle and noticed that the fuse box and the fuse wires had burned. There were no injuries sustained. A police report was not filed. The independent mechanic arrived at the contact's residence and diagnosed that the fuse box and the fuse wires had burned. The vehicle was towed to the dealer for diagnosis. The manufacturer was notified of the failure and sent an investigator who diagnosed the vehicle. The manufacturer sent a letter to the contact stating that based on the investigator report, no issues were found and the failure was not a manufacturer defect. The dealer informed the contact that the fuse box and fuse wires needed to be replaced and he would be responsible for the cost of the repair. The vehicle was not repaired. The approximate failure mileage was 1,100.

11/24/2021
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG8JW******
Summary

Initial problem was the auto restart stopped working when the vehicle came to a complete stop. Then noted a couple of months later the dash board electronics started displaying random screens and warning lights. Finally the car refused to start and shift out of park and the display unit showed milage at 999999 and no indication as to the problem with vehicle. All alarm lights were also on in dash display. Towed to dealer and they said they had to replace 2 batteries.

11/23/2021
Components: STEERING
Incident Date: 11/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

My Jeep has began to shake violently on two recent occasions 11/18 and 11/23 at highway speeds. I tracked back to see if something was in the road, but all I found was a small imperfection about 1 inch tall in the road seam. The vehicle began to shake so violently that it took all I could do to keep from colliding with neighboring cars. The internet calls this “death wobble “ and it was supposed to be repaired by the dealer under recall. I had the work completed over a year ago and the vehicle is still affected.

11/20/2021
Components: STEERING
Incident Date: 11/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXCN9JW******
Summary

My Steering wheel keeps locking up and I am unable to turn the wheel. My power steering fluid is fine cause I had it checked. The only way to unlock the steering wheel is to step in the brake. I believe it has something to do with the power steering pump. I have set up an appointment with Jeep for service. I recently had my jeep inspected and it passed. No warning lights have come up. It’s a very scary experience as I almost got into an accident as I was not able to turn the wheel until I stepped on the brake.

11/14/2021
Components: STEERING
Incident Date: 11/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

Steering sticks going around a curve… Feels like someone is holding the wheel.

11/12/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

The right side sun visor broke. One month later the driver side visor broke. Both by the mounting stem.

11/05/2021
Components: STEERING
Incident Date: 11/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

I was driving to work at approximately 7:50 am when the outside ambient temperature was below freezing (approximately 30 degrees Fahrenheit). The vehicle was operating normally until I came to a long, sweeping, and gradual curve on a road that I take every day to get to work. As I entered this curve to the right, driving at approximately 60mph, my steering locked up causing the Jeep to drift into the other lane of traffic. After 2-3 seconds of steering lock, the wheel released and I was able to jerk the vehicle back into my lane. Normal operation resumed, until I came to a similar curve, just up the road, when the lockup happened again. Again, the curve was long, sweeping, and gradual, and I was driving at approximately 60mph.

11/03/2021
Components: STEERING
Incident Date: 11/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG3JW******
Summary

This morning while taking my Jeep to work, the steering was locked up on me. I had roughly 15 degrees of movement on either side. I had to take a turn and use every bit of my strength to turn the Jeep until I could physically feel my steering loosen up and then drove normal. I always use my remote start and let it warm up before driving on cold mornings. It doesn't have any mods on it either that aren't from Jeep.

10/28/2021
Components: STEERING
Incident Date: 10/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

While driving around the speed of 55 or high the steering wheel seems to lock up and you can't turn it. This is extremely unsafe as it has almost caused major accidents.

10/27/2021
Components: STEERING
Incident Date: 10/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4gjxan9jw******
Summary

Entire vehicle continues to shake violently about 1/3 of the time after hitting a bump at highway speeds. Shaking has become increasingly prevalent and pronounced, and it lasts for a longer duration when unable to slow down under 45 mph while driving. Vehicle shake has been noticed by other drivers, who signaled about the issue while driving. Manufacturer recall has been completed twice, but issue continues to get worse.

10/25/2021
Components: SERVICE BRAKES
Incident Date: 10/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1c4hjxeg1jw******
Summary

I have had an issue since the vehicle was 6 months old, When applying the brakes, the pedal is low (half way to the floor), not a good feeling. When I do a quick pump, the pedal comes up to safe, responsive level and I get a good safe stop. I don't tow much, but i occasionally tow a small boat, I then don't feel safe at all. I have had it in to the dealer no less than 6 times for the issue and they claim all is ok. I have also paid to have an independent shop look at it and they do find it a problem and even a fix as when they pinched off the front hoses, the pedal was right up top. The last time at the dealer I was told that Jeep does realize that they have an issue but cannot supply replacement parts as they are needed for the cars being built...PLEASE HELP!

10/24/2021
Components: POWER TRAIN
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXCG9JW******
Summary

Vehicle has 13,000 miles on it and manual transmission keeps popping out of second gear. This has almost cause 5 rear end collisions.

10/15/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG6JW******
Summary

The Uconnect (Infotainment System) screen in our vehicle has suffered from delamination. The delamination between the two parts of the screen has resulted in persistent "ghost touching". This is where the screen acts as if it has been touched even though it has not. This ghost touching is sporadic and volatile and results in a very large distraction for the driver. On more than one instance this distraction has almost led to a collision. At one point the touch screen started to self dial SOS and would not respond to the initial attempts to hang up, causing the driver to be distracted and almost cause a collision. This is a known problem affecting multiple FCA vehicles where they have chosen to not recall or support the replacement of the faulty part. This issue can endanger the vehicle driver and others on the road way.

10/12/2021
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

Random intervals the jeep dash complety shuts down and loses all power steering and ABS and stability control functions. Ran codes and says its losing connection the the tcm. Abs module fails to relieve signal from can bus c

10/08/2021
Components: STEERING,SUSPENSION
Incident Date: 10/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

Driving 72 mph on the interstate when I exited a bridge, there was a bump in the road. The front started to vibrate vigorously and the steering vibrated so hard that I almost had a wreck. Slowed down to 40 mph and the vibrating stopped.

10/08/2021
Components: STEERING,SUSPENSION
Incident Date: 10/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

Driving 72 mph on interstate, crossed a bridge and as I exited the bridge hit a rough spot and the 2018 Jeep Wrangler I was driving, suddenly the front end started vibrating vigorously and the steering wheel starting vibrating so bad I almost lost control of the vehicle. Finally I slowed down to 40 mph and the vibration stopped. I am afraid to drive the vehicle at a high rate of speed on the interstate because of the possibility of having a wreck. This need to be taken care immediately by the company at no charge to me. The vehicle only has 5500 miles on it. I bought it new.

10/04/2021
Components: STEERING
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN3JW******
Summary

STEERING WHEEL ASSIST SEEMS TO BE FAIOLING WHEN VEJICLE IS IN MOTION. IT FEELS LIKE THE STEERING STIFFENS UP OR ACTS AS IF THE CAR IS TURNED OFF.

09/30/2021
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG8JW******
Summary

In July 2021 our 19 year old daughter was driving our 2018 Rubicon on a trip 2 hours or so from home when all of the dash warning lights came on speedometer was lost . Panicked she asked us what to do? We told her to take it to the closest Jeep dealership (Ladd-Hanford DCJR) to see if the vehicle was safe to drive. She was told it just needed an oil change and it was safe to drive. About 10 days later my wife was driving the vehicle and the same thing happened. The vehicle was taken to our local dealer where they tried to diagnose, unable to duplicate the problem it was returned to us. We returned about 10 days later same lights coming on, this time power steering was lost. Dealership worked with Chrysler engineering and determined that the ABS module needed replaced. Work completed and Jeep was picked up. About 10 days later dash warning lights on, speedometer display out, power steering lost, back to dealership. Unable to look at at that time appointment made and returned. It is now September 30th we have cases opened with Chrysler and Mopar Warrantee. Vehicle is still at the dealership, diagnosis is now a $2000.00 chaffed wiring harness just outside the fuse box not covered by anybody. No guarantee that this will fix it. Neither will put anything in writing. I have tried to be patient, we need our vehicle. I do not feel that my family or others are safe when it pertains to this vehicle. I don't want it to be involved in an accident that could cause serious injury or death.

09/24/2021
Components: STEERING
Incident Date: 08/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4hjxdg8jw******
Summary

Experienced the death wobble. At speeds over 70 mph hitting a few bumps in the road the front end would shake violently would have to get the speed under 50mph in order to get it to stop. Has happened over a dozen times

09/20/2021
Components: ELECTRICAL SYSTEM
Incident Date: 09/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

Stop/Start feature began intermittently working only in March of 2020. Stopped working completely in May. On July 31, 2020 it began functioning. Never worked again after that day. In March 2021 I had the vehicle serviced and advised the dealership it was not functioning. No tests were run and was advised I needed to drive the vehicle more to keep the auxiliary battery charged. On September 12, 2021, vehicle would not start after driving it most of the day. Had to jump start to get running. Would not start the next morning. On 9/13/21, jump started and driven to dealership. R/O Number 6085781/1. Installed BBAUX101AB battery due to Start/Stop battery failed. Stop/Start was not functioning upon leaving dealership. Did not function until 9/19/21 at 8:50am at an intersection. Disengaged the function by pressing the button on the dash. Vehicle shut down, displayed push brake to start. Vehicle put in park. Would not start. Had to use pull cord under gear shift to get in neutral and push out of roadway. Jump started to drive. Vehicle displayed "Stop Safely, vehicle will shut off soon." while driving down the street. Upon arrival, put in reverse to enter driveway, vehicle stopped reversing, felt like it was in neutral, vehicle engine began racing, instrument panel began flashing warnings, had to forcefully hold the brake, would not shift in to park or drive. All gear lights lit up on gearshift. Was afraid the vehicle was going to accelerate and crash. Passengers immediately abandoned the vehicle. Pushed to the start button and vehicle finally shut down. Warning flashing were: Service Electronic Stability Control, Service Power Steering, Service Airbag System, Service 4WD, Service Antilock Brake System, Passenger Airbag On (with no passenger). Instrument needles began moving up and down and would not stop. Opened door and needles ticked, blank screen and a ding. Did this for over an hour before all stopped. Vehicle completely dead. Will not jumpstart.

09/12/2021
Components: STEERING,SUSPENSION
Incident Date: 09/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN6JW******
Summary

I was driving down a major highway at approx 60 mph. The entire vehicle started violently shaking; uncontrollably. It was very difficult to control steering. This continued for approx. 2 minutes. No warning lights came on

09/04/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4hjxdg0jw******
Summary

My Jeep Stalled on me in the middle of the street at Night. All of the lights dimmed out including my Emergency lights, I couldn’t put into Neutral or turn it on I had to get it towed Home. Both batteries replaced it turns on but stalls. Could be the alternator?

09/02/2021
Components: AIR BAGS
Incident Date: 09/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

Service Air Bag warning light comes on intermittently. Dealer wants me to drive car for 3 weeks before fixing or even looking at vehicle. From my research this has happened with many Jeeps. The vehicle has only 13,000 miles on it. I do not know whether my air bags will work in an accident or not.

08/31/2021
Components: STRUCTURE
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG3JW******
Summary

Corrosion on all aluminum panel and hinges could lead to failure of hinge.

08/17/2021
Components: SEATS
Incident Date: 08/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4gjxag7jw******
Summary

The seat adjustment latch in the driver side. The quick release latch and the cabling associated with it locked up causing the seat to become unlatched and recline fully while vehicle was in motion. Seat also slid forward and back along the roll track unable to lock into position.

08/16/2021
Components: STRUCTURE
Incident Date: 08/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4hjxeg1jw******
Summary

Within a week with no wear or tear -14000 miles; ALL hinges on all doors as well as the door panels are corroding from the inside out. Huge safety issue- All Wrangler forums are reporting this as well. A paint and bondo job are not the answer! The safety prospect would be New doors and hinges - which are a must. My doors have never been removed! AND my jeep is garaged.

08/13/2021
Components: POWER TRAIN
Incident Date: 08/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4hjxdgxjw******
Summary

The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) and the vehicle was taken to the local dealer and a software update and the recall repair were performed. Two weeks after the repairs were performed, while driving 50 mph, the contact depressed the clutch to shift gears and depressed the accelerator pedal however, the vehicle failed to accelerate. The contact was able to shift gears however, the vehicle would not accelerate. The contact was able to slowly move the vehicle over to a highway off ramp and moved the vehicle to a parking lot. The contact had the vehicle towed back to the local dealer to be diagnosed. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,088.

08/11/2021
Components: POWER TRAIN
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 21V028000 (Power Train). The contact called the local dealer and stated they were not aware of the recall and disregarded the recall. The contact stated that in May 2021, while her husband was driving 40 mph, he started to smell an unpleasant odor. The contact stated that no warning light was illuminated. The contact called the local dealer again and made them aware of the failure. The contact also stated that while her husband and daughter were driving the vehicle, they both would hear abnormal noises. The contact stated no warning light was illuminated. The contact took the vehicle the following day to local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 27,588.

08/02/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

WHILE TRAVELING THIS WEEKEND, MY 2018 JEEP WENT INTO "DEATH WOBBLE" WHICH CAUSED LOSS OF CONTROL OF VEHICLE ON A HIGHWAY CAUSING ME TO EXIT THE ROAD. I WAS GOING ABOUT 70 MPH AT THE TIME AND THERE WERE SOME IMPERFECTIONS ON THE ROAD. I SEARCH ONLINE WHEN HOME AND SAW THAT THIS HAS BEEN AN ISSUE IN THE PAST. HOWEVER, WHEN LOOKING AT THE VIN ON NHTSA RECALL CHECK IT SHOWS NO RECALLS. WHILE DRIVING I WAS ABLE TO REMAIN COMMON AND ANALYZE THE SITUATION. HOWEVER THIS IS A MAJOR SAFETY ISSUE IF ONE OF KIDS EXPERIENCED THE SAME SITUATION. I DON'T FEEL SAFE TO DRIVE THIS VEHICLE ON THE HIGHWAY. PLEASE ADVISE

07/23/2021
Components: STEERING
Incident Date: 06/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the steering wheel ceased, and the vehicle became difficult to steer. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed however, the mechanic stated that nothing needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,706.

07/18/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4bjwdg3jl******
Summary

My 2018 wrangler accelerates when not on the gas pedal, and both the engine light and electronic throttle light comes on. My Jeep has been to the dealer 4 times for this issue and it still goes unfixed. It has been to an independent service center once, and they diagnosed the PCM (powertrain control module) as failing. This issue is very dangerous for myself and anyone else on the road as my jeep will accelerate at random.

07/14/2021
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4gjxag1jw******
Summary

I was in my car at a gas station and the car had shut down with ABS light, check engine light. The car would not start up with push to start. The shifter also was locked into place when the car eventually ended up starting. 5 mins later the car finally started up and all the of the warning lights/messages went away. I received an oil change + inspection from a dealership and nothing was found. This same problem happened again in a parking lot, (ABS, check engine, car not turning on) and I took my car to the dealership for service. They performed an inspection and I was told the ABS module needed to be replaced. About a week later I picked up my car from the dealership after they told me they fixed the issue and my car was good to go. THE SAME DAY, I had the same problem except this time it was significantly worse and extremely dangerous for myself and others. This time, WHILE driving my "serviced" vehicle, the ABS light, check engine light came on, dashboard stopped working, and the steering wheel also had locked while DRIVING and I was unable to turn. I was extremely terrified and I immediately pulled the car over. After multiple attempts to start the car (same issue as before: car would not start, ABS/check engine light) I promptly took the vehicle to the dealership again. The dealership is charging me again for another inspection, hours after their service? It seems that they are using this as an opportunity to make money, rather than actually fix the issue with the vehicle. This should not be about money, this is EXTREMELY DANGEROUS. The service the dealership has provided not only endangered my life, but the lives of others around me. I am extremely fortunate that this did not happen on the freeway. The dealer did not fix the problem, and in fact made the car dangerous with some of these new issues, the steering wheel locking up and the disabled dashboard. The part they replaced did not fix my car and put me, as well as others in a DANGEROUS situation.

07/07/2021
Components: POWER TRAIN
Incident Date: 06/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 50 mph, the clutch ceased. The vehicle was towed to the local dealer and was diagnosed that the pressure plate overheated and caused damage to the flywheel. The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) however, the part to do the recall repair was unavailable. The failure mileage was approximately 47,000. Parts distribution disconnect.

07/06/2021
Components: POWER TRAIN
Incident Date: 07/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

Coming back from a mini vacation we stopped at a gas station to refuel. Could smell something burning but was not sure from where it was coming from. 45 minutes later we hard a loud pop and rpm’s went up. Clutch went completely out. Was barely able to pull it off the highway and into a gas station. Had to cut cars off due to not being able to put the jeep in gear to get rolling again. I’m three hours away from my home. Had just took the jeep to the dealer for service and was told EVERYTHING LOOKED GOOD. No issues with the clutch or anything along the lines of that. EXTREMELY upset. This need to be resolved ASAP. Broke down at 7:10pm wasn’t able to get a tow truck to me until 10:30pm

07/06/2021
Components: ENGINE
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4bjweg0jl******
Summary

Coolant reservoir cracked to allow coolant to leak at 5800 miles.

06/08/2021
Components: SUSPENSION
Incident Date: 01/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) and an unknown campaign number. The contact was informed that the part for the second recall was not available and the dealer suggested that the vehicle remain at the dealer until the part became available. The contact stated after 30 days the vehicle was returned with both recalls completed. The contact stated on May 20,2021 while driving 80 mph, the vehicle experienced the death wobble. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The vehicle was not repaired. The contact stated that he had taken the vehicle to the dealer a total of five times however, the failure persisted. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.

06/03/2021
Components: STEERING
Incident Date: 05/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN9JW******
Summary

The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the steering wheel vibrated abnormally, requiring added effort to keep the vehicle driving in a straight line. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the front track bar bracket needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 14,000.

05/26/2021
Components: VISIBILITY/WIPER
Incident Date: 05/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

While my vehicle is being repaired for steering issues I was given a loaner vehicle which is a 2020 JLU Sport. Driving the vehicle went to put down the driver-side visor to block the sun. When I did that the visor fell out of the arm. I had to act quickly to move the visor from obstructing my vision of the roadway. THIS IS EXTREMELY DANGEROUS! The few seconds it took to move the visor so I could see the road could have resulted in an accident had there been more traffic on the roadway. This is not considered a powertrain issue so therefore it is not covered by Jeep. My vehicle has the same issue. After some research, there are a lot of other vehicles affected by this. Faulty equipment manufactured by Jeep. THERE NEEDS TO BE A RECALL PROCESSED ON THIS ISSUE.

05/19/2021
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG4JW******
Summary

My Jeeps steering wheel locked up while driving. It felt like the power steering lost all power. Also, multiple warning lights started to display and the speedometer stopped working.

05/18/2021
Components: STEERING
Incident Date: 05/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

Driving on the highway at 65 mph, getting of the highway onto an exit at @35 mph steering wheel completely lock and ABS ligh ame on . Was able to pull to the side cool car then drive . Two weeks prior the whole console stacwas replace because of the same problem.

05/16/2021
Components: POWER TRAIN
Incident Date: 01/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG6JW******
Summary

AXLE SYSTEM ISSUE. DEALERSHIPS ARE REPLACING COMPLETE AXLE FOR JUST A SENSOR AND THEY TAKE THE CAR A MONTH TO DO IT. COMMON ISSUE ON ALL JEEPS. JUST GOOGLE SERVICE AXLE SYSTEM.

05/16/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN9JW******
Summary

Strong oder of exhaust when accelerating at high way speeds. The smell lingers in the cab of the Jeep until I open a window. Is strong enough to also smell while the top is down. Has been an on going issue.

05/14/2021
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 03/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFN4JW******
Summary

WHILE DRIVING THE LOCKER SYSTEM LIGHT WILL DING AND LIGHT WILL ILLUMINATE. HAVE HAD IT AT A DEALERSHIP 5 TIMES APPROXIMATELY FOR THIS ISSUE. LOCKER SYSTEM WILL NOT WORK BUT I FEAR IT WILL ENGAGE WHILE DRIVING SINCE THEY CANNOT FIGURE OUT HOW TO FIX IT. I HAVE HAD THE ENTIRE AXLE REPLACED AS WELL AS THE DRIVE TRAIN CONTROL MODULE. I HAVE NO IDEA WHAT NEEDS TO BE DONE TO FIX IT AT THIS POINT BUT WHEN THE ENGINEER SAYS IT NEEDS TO BE ADJUSTED AND THE DEALERSHIP HAS NO IDEA WHAT THEY MEAN BY THAT SINCE IT IS NOT A SERVICEABLE PART OF THE AXLE. IT IS BUILT INTO THE AXLE ITSELF HENCE THE AXLE REPLACEMENT. THE FORUM FOR THE JL WRANGLER THERE ARE A MULTITUDE OF PROBLEMS WITH THE AXLE/LOCKER SYSTEM THAT JEEP CANNOT FIGURE OUT AND IT'S BEEN OVER 2 YEARS.

05/12/2021
Components: POWER TRAIN
Incident Date: 05/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG2JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V028000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. JACKSONVILLE CHRYSLER JEEP DODGE RAM WESTSIDE LOCATED AT 7030 COMMONWEALTH AVE, JACKSONVILLE, FL 32220, (904) 438-3500) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM PARTS NOT AVAILABLE.

05/10/2021
Components: POWER TRAIN
Incident Date: 05/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

Y07/NHTSA 21V-028 THE REPAIR JEEP HAS PROPOSED IS A SOFTWARE UPDATE WHICH WILL REDUCE AVAILABLE POWER. THIS IS UNACCEPTABLE. JEEP NEEDS TO UPGRADE THE CLUTCH/PRESSURE PLATE TO HANDLE THE LOADS THAT THE ENGINE IMPOSES ON IT. A SOFTWARE CHANGE IS NONSENSE. THANK YOU

05/07/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXCG6JW******
Summary

UCONNECT INFOTAINMENT SYSTEM FREQUENT FREEZES AND REBOOTS, AND THIS AFFECTS THE BACKUP CAMERA DISPLAY. SOMETIMES THE BACKUP CAMERA GUIDELINES DISAPPEAR, SOMETIMES THE BACKUP CAMERA DISPLAY SHOWS A BLUE SCREEN OF DEATH, SOMETIMES IT DOESN'T TURN ON WHEN SHIFTING TO REVERSE, AND SOMETIMES THE UNIT REBOOTS ITSELF OR FREEZES. THE REBOOTS AND FREEZES HAPPEN WHILE IN MOTION AND ARE VERY DISTRACTING.

05/03/2021
Components: POWER TRAIN
Incident Date: 04/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG6JW******
Summary

REAR LOCKER/AXLE FAULTY. NOW ON MY 2ND TIME NEEDING REAR LOCKER/AXLE REPELACED. VEHICLE STARTED THROWING CODES IN RAINY WEATHER.

05/03/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

I RECEIVED A LETTER STATING THERE WAS A RECALL ON THE CLUTCH. ABOUT A MONTH LATER I WAS DRIVING AND ALL OF A SUDDEN I WAS UNABLE TO SHIFT, THERE WAS A CLOUD OF SMOKE BEHIND MY JEEP. I WAS ONLY A FEW MILES FROM HOME SO VERY SLOWLY I GOT THERE. AND THERE WAS ALSO A BURNT SMELL. MY JEEP HAS BEEN AT THE DEALERS SINCE MARCH 18. TODAY THEY SAID THAT IT WAS NOT DUE TO THE CLUTCH RECALL AND I WOULD BE RESPONSIBLE FOR THE REPAIRS. THIS IS MY 3RD MANUAL TRANSMISSION VEHICLE AND I DO NOT BEAT ON THEM. I KNOW HOW TO DRIVE A MANUAL VEHICLE. THE WHOLE TIME THE SERVICE MANAGER HAS BEEN TELLING ME HE BELIEVES IT WAS DUE TO THE RECALL. APPARENTLY SOMEONE FROM FCA MADE THE DECISION THAT IT WAS NOT.

04/29/2021
Components: STEERING,STRUCTURE
Incident Date: 04/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

I PURCHASED THE JEEP WRANGLER AS THE FIRST OWNER IN 2018. I IMMEDIATELY FELT INCONSISTENCIES WITH THE STEERING. THE STEERING FELT LOOSE. AT THE TIME I EXPRESSED MY CONCERN TO THE DEALERSHIP THAT I PURCHASED THE JEEP FROM, I WAS TOLD THAT THERE WAS A RECALL ON MY JEEP FOR THE 'DEATH WOBBLE' AND THAT IT WAS LIKELY THE RESULT OF THAT. THE RECALL WORK WAS COMPLETED WITHIN THE FIRST 12 MONTHS OF PURCHASE. THE RECALL REPAIR DID NOT RESOLVE THE ISSUE. THE STEERING CONTINUED TO FEEL LOOSE AND AS TIME WENT ON BECAME MORE EVIDENT. WHEN DRIVING ON THE EXPRESSWAY ONTO AN EXIT AT 40-50MPH I FOLLOWED THE SLIGHT CURVE AND THE STEERING FELT UNSTABLE AND WANDERED. THE BEST WAY TO DESCRIBE WHAT OCCURRED WOULD BE THAT IT FELT LIKE THE FRAME WAS FALLING OFF THE WHEELS. THIS CONTINUED MORE FREQUENTLY AND LAST WEEK BECAME UNMANAGEABLE. WHILE DRIVING 70MPH DOWN THE EXPRESSWAY, I WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. IT FELT LIKE I WAS DRIVING A BOAT ON WATER. I FELT CONFIDENT THAT THE FRAME OF THE JEEP WAS LEAVING THE WHEELS. AT THIS TIME I NOTICED THAT THE GEARS WERE SLIPPING AS WELL. I MADE AN APPOINTMENT TO HAVE MY TRANSMISSION EXAMINED. THE EARLIEST AVAILABLE APPOINTMENT IS 6 DAYS OUT, SO I DECIDED TO SNEAK UNDER THE JEEP TO SEE IF THERE WAS A TRANSMISSION LEAK. WHAT I OBSERVED WAS SHOCKING TO FIND ON A 2018 VEHICLE AND CONSIDERABLY OVERWHELMING. MY DEGREE IS CRIMINAL SCIENCE, SO FAR FROM HAVING ANY AUTOMATIVE/ENGINEERING EXPERIENCE AND KNOWLEDGE, BUT CONTEXTUAL CLUES ARE EVIDENTIARY CLEAR TO ME. THE FEELING OF THE FRAME BEING DISPLACED FROM THE BODY OF THE VEHICLE IS A PROBABLE RESULT. I HAVE A DEEP CONCERN WITH THE CURRENT CONDITION OF THE WELDING OF THE FRAME AND THE CONDITION OF THE UNDERBODY.

04/28/2021
Components: STRUCTURE
Incident Date: 04/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN4JW******
Summary

POOR QUALITY WELDS ON THE WHOLE FRAME OF MY JEEP. NOT ONLY THAT BUT IT IS A 2 YEAR VEHICLE THAT IS RUSTING AWAY. CALIFORNIA VEHICLE KEEP IN MIND SO RUST SHOULD BE VERY MINIMAL. ALSO THE 5' UCONNECT RADIO FREEZES OFTEN AND SHUTS ON AND OFF.

04/26/2021
Components: STEERING,SUSPENSION
Incident Date: 04/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDNXJW******
Summary

WHEN TRAVELING AT 70MPH+, CERTAIN BUMPS WILL CAUSE THE STEERING WHEEL TO SHAKE VIOLENTLY. THE WHEEL IS IMPOSSIBLE TO HOLD ON TO. YOU HAVE TO SHOW DOWN TO AROUND 50MPH TO GET THE SHAKE TO GO AWAY. IT WAS TAKEN TO THE DEALER AND ALTHOUGH I EXPLAINED IT HAS HAPPENED MULTIPLE TIMES, THEY SAID THEY WERE UNABLE TO REPLICATE IT AND THEREFORE UNABLE TO MAKE ANY REPAIRS

04/17/2021
Components: STEERING
Incident Date: 02/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG7JW******
Summary

JEEP DEVELOPED A VERY SEVERE WOBBLE AT HIGHWAY SPEEDS AFTER HITTING A SMALL BUMP FRONT TIRES WOBBLING BADLY VEHICLE ONLY HAS 39.000 MILES ON IT. SLOW DOWN AND WOBBLE DISAPPEARS VERY DANGEROUS AND SCARY I BELIEVE THEY CALL IT THE (DEATH WOBBLE)

04/14/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFGXJW******
Summary

'SERVICE AXEL LOCKING SYSTEM' WARNINGS LIGHT ON DASH. OCCURRED ON HIGHWAY IN MOTION, DRIVING STRAIGHT FORWARD.

04/10/2021
Components: STEERING
Incident Date: 11/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN6JW******
Summary

A FEW MONTHS AFTER PURCHASING MY CERTIFIED PRE-OWNED 2018 JEEP WRANGLER UNLIMITED SAHARA, I BEGAN EXPERIENCING REGULAR SHAKING EPISODES WHILE DRIVING ON THE FREEWAY. THE SHAKING STARTS AFTER DRIVING OVER A SMALL BUMP IN THE ROAD. AT FIRST I COULD GET THE SHAKING TO STOP BY SLOWING THE VEHICLE DOWN SOME, BUT THE PROBLEM QUICKLY PROGRESSED TO WHERE THE VEHICLE HAD TO BE SLOWED DOWN TO A COMPLETE STOP TO END THE SHAKING. THIS IS EXTREMELY UNSAFE TO HAVE HAPPEN ON THE FREEWAY, AND IS ESPECIALLY TERRIFYING TO TRY AND MAINTAIN CONTROL OF THE VEHICLE WHEN THERE IS HEAVIER TRAFFIC ON THE ROAD. MY JEEP HAD FEWER THAN 18,000 MILES AND WAS IN SERVICE LESS THAN 2 YEARS PRIOR TO BEING BROUGHT INTO THE DEALERSHIP REPAIR SHOP. I HAVE SENT THE VEHICLE MANUFACTURER A LEMON LAW COMPLAINT LETTER VIA CERTIFIED MAIL AND FILED A COMPLAINT WITH MARYLAND'S CONSUMER PROTECTION DIVISION (ATTACHED). MY JEEP HAS BEEN AT THE REPAIR SHOP FOR 3 MONTHS ALREADY, AND I WAS RECENTLY NOTIFIED THAT THE NECESSARY REPAIR PART IS NOT EXPECTED TO BE AVAILABLE FOR ALMOST 3 MORE MONTHS.

04/08/2021
Components: STEERING
Incident Date: 03/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG8JW******
Summary

WHEN STARTING THE VEHICLE FOR THE FIRST TIME IN THE MORNING WHEN THE TEMP IS AT OR BELOW FREEZING FOR ABOUT THE FIRST 10-15 MINUTES OF DRIVING THE VEHICLE WILL NOT WANT TO TURN LEFT. IT FEELS LIKE IT IS BINDING UP AND YOU HAVE TO FORCE THE STEERING WHEEL TO THE LEFT BUT THEN IT WILL LET LOOSE AND SEND YOU TO THE LEFT WITH FORCE. THIS HAS CAUSED ME TO ALMOST WRECK SEVERAL TIMES. THANKFULLY I HAVE BEEN ABLE TO AVOID THE ONCOMING TRAFFIC BUT WORRY ONE TIME I WILL NOT. I WORRY FOR ANY PASSENGERS THAT MIGHT BE IN MY VEHICLE AND FOR MYSELF. I HAVE TAKEN IT INTO THE DEALERSHIP SEVERAL TIMES BUT BY THE TIME I GET IT THERE IT IS EITHER TO WARM OUT OR NOT DOING THE PROBLEM BECAUSE I HAVE DRIVEN IT TO THEM. I ALSO CONTACTED THE JEEP CARES LINE AND ALL THEY WOULD TELL ME IS TAKE IT TO THE DEALERSHIP. SO NO HELP THERE. I HAVE READ NUMEROUS POSTS ONLINE OF OTHER WRANGLER OWNERS HAVING THIS SAME ISSUE AND DEALERS HAVE REPLACED COMPONENTS AND FIXED THOSE ISSUES. BUT I CAN NOT SEEM TO GET ANY HELP WHEN I TAKE MINE IN. THIS IS VERY FRUSTRATING THAT JEEP KNOWS ABOUT THIS PROBLEM AS THERE IS A TSB OUT FOR IT BUT THEY WILL NOT FIX ANYTHING ON MINE BECAUSE THEY SAY THEY CANNOT DUPLICATE THE PROBLEM.

04/01/2021
Components: STEERING,SUSPENSION
Incident Date: 03/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

I OWN A 2108 JEEP WRANGLER JL WITH 32,100-MILES ON THE ODOMETER. ON THREE SEPARATE OCCASIONS IN THE PAST MONTH, WHILE DRIVING ON THE HIGHWAY AT 60+ MPH, MY STEERING AND FRONT SUSPENSION HAS STARTED SHAKING IN A WILD, UNCONTROLLABLE MANNER, FORCING ME TO NEARLY BRING MY VEHICLE TO A STOP. THE SITUATION SEEMS TO BE INITIATED BY HITTING BUMPS AT HIGHWAY SPEED, WHICH TRIGGERS A RUN-AWAY, VIOLENT, HARMONIC SHAKING (NOT JUST VIBRATIONS). I HAD THE TIRES REBALANCED AND ALIGNMENT CHECKED, BUT THE SAME THING HAPPENED'THIS EXTREME SHAKING IS DEFINITELY NOT A TIRE ISSUE. I'M NOT ONLY CONCERNED FOR MY SAFETY; BUT IF THIS CONTINUES, THE VIOLENT NATURE OF THIS SHAKING WILL MOST CERTAINLY DAMAGE OTHER COMPONENTS OF THE SUSPENSION OR STEERING.

03/31/2021
Components: STEERING
Incident Date: 01/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

EXPERIANCED A DEATH WOBBLE AT 50MPH ON I-25 WHICH CAUSED 100% LOSS OF CONTROL OF STEERING ALMOST HITTING CENTER BARRIER. TOOK TO AUTONATION BROADWAY (LITTLETON CO), WHILE DRIVING TO DEALERSHIP EXPERIENCED A DEATHWOBBLE AT 40-45 MPH. DEALERSHIP HAS HAD VEHICLE FOR ALMOST 3 MONTHS, NO LOANER OR OTHER HELP HAS BEEN PROVIDED. WARRANTY HAS EXPIRED SINCE IT HAS BEEN AT DEALERSHIP AND I'VE MADE 3 PAYMENTS (WILL BE 4 PAYMENTS IN 2 WEEKS). VEHICLE IS NOT FIXED, HOWEVER ON THE NHTSA RECALL CHECK IT SHOWS THE RECALL IS CLOSED AND THERE ARE NO OPEN RECALLS.

03/31/2021
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 01/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

JEEP WENT INTO AUTONATION BROADWAY IN LITTLETON COLORADO ON JANUARY 8TH 2021. THE VEHICLE HAS BEEN THERE UNREPAIRED SINCE DUE TO A RECALL FOR A DEATH WOBBLE WHICH CAUSED LOSS OF CONTROL OF VEHICLE ON HIGHWAY CAUSING ME TO ALMOST HIT THE CENTER JERSEY BARRIER.. HOWEVER, WHEN LOOKING AT THE VIN ON NHTSA RECALL CHECK IT SHOWS THE RECALL HAS BEEN COMPLETED AND THERE ARE NO OPEN RECALLS. FCA ALSO STATES THAT THIS IS NOT A SAFETY ISSUE BUT WILL NOT SAY OR PUT IN WRITING THAT THE VEHICLE IS SAFE TO DRIVE.

03/26/2021
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAN8JW******
Summary

WHEN DRIVING VEHICLE AT 65-70 MPH IT STARTS SHACKING IF YOU HIT A POT HOLE OR A CRACK ON THE ROAD AND IT CONTINUES TO SHACK FOR ABOUT 5-6 MINS.

03/22/2021
Components: STEERING
Incident Date: 03/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

EXPERIENCED THE 'DEATH WOBBLE' ON 03/20/2021.

03/22/2021
Components: STEERING
Incident Date: 03/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG0JW******
Summary

STEERING LOCKED UP MOMENTARILY AT 62 MPH DURING COLD WEATHER ( 38 DEGREES ) DRIVING.

03/16/2021
Components: STEERING,SUSPENSION
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

CAR HAS BEEN IN SHOP MULTIPLE TIMES WITH MULTIPLE PARTS REPLACEMENTS TO CORRECT JEEP DEATH WOBBLE. STEERING WHEEL SHAKES VIOLENTLY AND DRIVER LOSES CONTROL OF STEERING WHEN CAR HITS BUMPS GOING OVER 55 MPH. REPLACEMENT OF STEERING DAMPNER AND TRACK BAR HAVE ONLY BEEN TEMPORARY FIXES AND THEN PROBLEM STARTS ALL OVER AGAIN. THE PROBLEM IS PARTICULARLY BAD IF YOU HIS A BUMP WHEN THERE IS SLIGHT CURVE IN THE ROAD. ALL SERVICE DOCUMENTATION IS UPLOADED BELOW. STEERING DAMPNER AND TIRE ROD HAVE BEEN REPLACED THREE TIMES SINCE 2019 AND IT IS CURRENTLY NOT WORKING AGAIN.

03/14/2021
Components: POWER TRAIN
Incident Date: 02/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG3JW******
Summary

MY JEEP HAS A CLUTCH BURNING SMELL. THEY RECALLED IT LAST YEAR AND SAID PROBLEM FIXED. STILL HAVE BURNING CLUTCH SMELL AND NOW ANOTHER RECALL FOR THE SAME PROBLEM

03/13/2021
Components: POWER TRAIN,STRUCTURE,ENGINE
Incident Date: 03/13/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4HJXFG7JW******
Summary

WAS DRIVING ON THE FREEWAY WITH MY WIFE AND FIVE YR OLD SON WHEN WE HEARD A LOUD POP UNDERNEATH OUR 2018 JEEP WRANGLER AND INSTANTLY SAW A TRAIL OF SMOKE BEHIND US. WE IMMEDIATELY PULLED OVER TO FIND TRANSMISSION GUILD GUSHING FROM UNDERNEATH WITH TONS OF SMOKE AS WELL. WE WERE HOPING THE SMOKE WAS PROBABLY JUST FROM FLUID ON THE MANIFOLD BUT WE SMALL FLASHES OF FIRE STARTING AT THE TRANSMISSION AND CLUTCH AREA. I QUICKLY GRABBED MY SON SITTING IN BACK AND WE JUMPED OVER THE CONCRETE BARRIER ON THE SIDE AND RAN AWAY FROM THE JEEP AS IT QUICKLY BECAME ENGULFED. IT STILL HAD THE TEMP TAGS HAVING ONLY HAD IT THREE WEEKS. IT WAS A 2018 WITH 15K MILES.

03/11/2021
Components: STEERING
Incident Date: 03/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

IN COLDER TEMPS, AT HIGHWAY SPEEDS, STEERING BECOMES EXTREMELY DIFFICULT. TOOK THIS TO FCA DEALER AND THEY WERE 'UNABLE TO RECREATE'... BASICALLY DIDN'T FIND RECALL, SO WON'T ATTEMPT TO FIX. THE POWER STEERING GOES OUT UNPREDICTABLY, THEN RE-ENGAGES UNPREDICTABLY. THIS IS GOING TO LEAD TO SOMEONE OVER-CORRECTING AT A HIGH SPEED.

03/11/2021
Components: VISIBILITY/WIPER
Incident Date: 03/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG7JW******
Summary

DUE TO KNOWN FACTORY DEFECT OF POORLY SOLDERED REAR WINDOW DEFROSTER CABLE, THE BARELY SOLDERED END OF THAT CABLE STARTED PRODUCE A SMOKE WHEN TURNED THE DEFROSTER ON, AND FEW SECONDS LATER THE REAR TAILGATE WINDOW GLASS EXPLODED, SHATTERED IN PIECES WHILE DRIVING ON A FREEWAY.

03/10/2021
Components: STEERING
Incident Date: 03/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG7JW******
Summary

STEERING WHEEL SHAKES BACK AND FORTH AT SPEEDS BETWEEN 35 MPH TO 80 MPH AFTER HITTING A ROUGH SPOT OR WASHBOARD IN THE ROAD. AT HIGHWAY SPEED IT HAPPENS MOSTLY WHEN HITTING BRIDGE EXPANSION JOINTS

03/10/2021
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 03/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDNXJW******
Summary

AT 11K MILES THE JEEP BEGAN GOING INTO A DEATH WOBBLE WHEN DRIVING OVER SOMETHING AS SIMPLE AS A HOT TOP PATCH ON THE HIGHWAY AT APPX 60 - 65MPH. HAPPENS ON A WEEKLY BASIS NOW AND CAN ONLY BE STOPPED BY BRAKING SIGNIFICANTLY.

03/09/2021
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 03/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 71MPH, HIT A BUMP VEHICLE STARTED TO VIOLENTLY SHAKE. SLOWING DOWN DID NOT FIX THE ISSUE. I HAD TO PULL OVER AND STOP. VERY SCARY FEELING. BOTH BATTERIES DIED OUT AT APPROXIMATELY 39,000, FIRST THE MAIN BATTERY, THEN THE AUXILIARY BATTERY. NOISE COMING FROM BEHIND THE GLOVE BOX WHEN THE VEHICLE IS POWERED ON OR NOT. CLUNKING NOISE WHEN TAKING OFF FROM A STOP, OR FIRST TAKE OFF. (DEALER STATED IT WAS NORMAL (YEAH RIGHT)) PASSENGER VISOR BROKEN. HARDTOP LEAKING IN CENTER FRONT, CAUSING THE REARVIEW MIRROR TO RUIN. (HAS BEEN LOOKED AT BY THE DEALERSHIP NUMEROUS TIMES. AIR CONDITIONING WHEN DRIVING A LONG DISTANCE WILL SOMETIMES BLOW OUT HOT AIR ON THE PASSENGER SIDE. COOLANT DRAINED DYE PUT IN TO DETECT LEAKS, NO LEAKS. STILL HAPPENING FLOORBOARDS GET EXTREMELY HOT AT TIMES IT FEELS LIKE THE HEATER IS ON.

03/07/2021
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
Incident Date: 11/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG6JW******
Summary

IIF I DRIVE OVER 55 MPH ON THE HIGHWAY, MY VEHICLE STARTS TO SHAKE LIKE A DEATH RATTLE. IT BECOMES HARD TO CONTROL AND ALMOST CAUSES AN ACCIDENT

03/04/2021
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 11/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

SUN VISOR FALLS OUT OF THE PLASTIC BRACKET. IS NOW HELD IN PLACE ONLY BY THE ELECTRICAL WIRE. THE SMALL PLASTIC CLIP HOLDING IT IN PLACE HAS BROKEN. APPEARS BY ON-LINE COMPLAINTS TO BE A PROBLEM EXPERIENCED BY MANY! MANY BROKE WELL BEFORE 40K MILES MINE BROKE ABOUT 1000 MILES PAST WARRANTEE ENDED. WAS DRIVING AT THE TIME. I'M ACTUALLY EXPECTING THE PASSENGER SIDE VISOR TO BREAK ANY TIME. IN MY OPINION, HORRIBLE DESIGN FLAW.

03/04/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

PASSENGER SIDE RUNNING LIGHT AND SIDE LIGHT STOPPED WORKING. CHANGED THE BULB AND DIDN'T FIX THE ISSUE. ALSO FOUND THE BACK RUNNING LIGHT TO WORK SO KNOW IT IS NOT A FUSE. APPEARS TO BE FAULY WIRING OR A BAD GROUND. HAS NEVER BEEN OFF ROAD WITH THIS VEHICLE AND ONLY 42K MILES.

03/03/2021
Components: POWER TRAIN
Incident Date: 12/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4AJWAG6JL******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 25-35 MPH, THE VEHICLE SEIZED AND STOPPED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO GULF CHRYSLER DODGE JEEP (3781 S MCKENZIE ST, FOLEY, AL 36535, (251) 943-5075) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR DIFFERENTIAL HAD LOCKED UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

03/03/2021
Components: STEERING,SUSPENSION
Incident Date: 12/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

WHILE DRIVING AT HIGHWAY SPEEDS OUR 2018 JEEP WRANGLE UNLIMITED SPORT STARTED VIOLENTLY SHAKING SO BAD I COULD HARDLY HOLD ONTO THE STEERING WHEEL. I IMMEDIATELY APPLIED THE BRAKES TO SLOW DOWN AND THE SHAKING SUBSIDED. THIS HAS HAPPEN ABOUT FIVE TIMES SINCE IT FIRST OCCURRED. I ALSO RECEIVED A RECALL FROM FIAT CHRYSLER AUTOMOBILES (FCA) STATING THERE WAS A RECALL (V41) WHICH IS SUPPOSED TO FIX THIS ISSUE. WE MADE ARRANGEMENTS AT OUR LOCAL DEALERSHIP TO GET THE RECALL WORK DONE BUT THEY DID NOT HAVE THE PART ON HAND EVEN AFTER THEY CONFIRMED THEY DID. THAT WAS ON JANUARY 15, 2021. THE DEALERSHIP (THOMPSONS CHRYSLER JEEP IN PLACERVILLE, CA) WAS TO CALL US WHEN THEY RECEIVED THE PART. IT HAD BEEN OVER A MONTH AND A HALF AND WE HAVE NOT HEARD A WORD FROM THEM EVEN AFTER NUMEROUS EMAILS ASKING FOR AN UPDATE.

03/01/2021
Components: POWER TRAIN
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

I HAVE BEEN COMPLAINING TO THE DEALER ABOUT INCONSISTENT CLUTCH PRESSURE FOR 2+ YEARS. I HAVE PROVIDED THE DEALER DIFFERENT DATA ABOUT WHEN DRIVING AT CONSTANT SPEED FOR 20 MILES, THEN PRESSING IN THE CLUTCH THE FIRST TIME IT IS "HARD". FCA HAS HAD THE DATA AND INFORMATION ABOUT THESE CLUTCHED GETTING TO HOT AND EXPLODING. THEY ARE NOT OFFERING THE CORRECT SOLUTIONS (1ST SLEEVE ON A HOSE, NOT REDUCE TORQUE IF HIGH TEMP IS DETECTED -- THERE IS NO TEMP SENSOR IN THIS AREA.) FCA NEED TO TAK RESPONSIBILITY AND FIX THE VEHICLES CORRECTLY ! I CAN PROVIDE MY LOGS FROM THE DEALER ALONG WITH ALL OF MY INFORMATION THAT I PROVIDED THEM.

03/01/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEGXJW******
Summary

THE VEHICLE DISPLAY AND BACK UP CAMERA WILL FREEZE AND NOT BE USABLE OFTEN. IT WILL FREEZE AND NOT ALLOW ME TO SEE MY BACK UP CAMERA. IT WILL ALSO FREEZE AND NOT ALLOW ME TO TURN THE RADIO DOWN OR CHANGE A CHANNEL. THIS CAN HAPPEN WHILE DRIVING OR WHILE IT IS STATIONARY.

02/26/2021
Components: STEERING
Incident Date: 11/17/2020
Crash: No
Fire: No
Summary

2018 JEEP WRANGLER. CONSUMER STATED THAT WHILE DRIVING THE VEHICLE BEGAN SHAKING, VIBRATING AND RATTLING. *LD THE CONSUMER STATED THE SERVICE TECHNICIAN ADVISED THE STEERING DAMPNER FAILED AND NEEDED TO REPLACED. THE TECHNICIAN ALSO STATED, THERE WAS A RECALL PERTAINING TO THE FAILURE BUT, THE VEHICLE'S MODEL WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS OUT OF WARRANTY. THE CONSUMER STATED AFTER THE VEHICLE WAS REPAIRED THE DASH AND GAUGES' LIGHTS WERE BOUNCING AND FLICKERING. THE WIRING HAD BEEN DAMAGED AND THE DEALER WOULD NOT ASSUME RESPONSIBILITY. *JS

02/26/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG2JW******
Summary

HAVE BROUGHT MY CAR IN NUMEROUS TIMES TO JEEP T CORRECT ISSUE. BACK UP CAMERA DOESN'T ALWAYS FUNCTION. THE SCREEN IS BLACK WHEN REVERSING AND SOMETIMES THE SCREEN WORKS BUT WITHOUT GUIDING LINES. I CANNOT TELL YOU HOW MANY TIMES I HAVE ADVISED THEM OF THE ISSUE AND THEY HAVE SAID THEY CORRECTED IT BY RESETTING SOFTWARE OR WHATEVER BUT ISSUE ALWAYS COMES BACK. I AM WRITING TO YOU THIS TIME BECAUSE AN INCIDENT THAT JUST OCCURRED TODAY PUT ME OVER THE EDGE. THE SCREEN WAS BLACK WHILE REVERSING AND SINCE MY KEEP HAS A MOLAR LIFT KIT WITH 37 INCH TIMES I'M A BIT HIGH. I DIDN'T NOT SEE OR REALIZE THAT SOMEONE STANDING BEHIND ME AND I ACCIDENTALLY BACKED INTO THEM. MORE OF A BUMP BUT NONE THE LESS A SCARY SITUATION. SOMEONE COULD HAVE GOTTEN HURT. NOTHING HAPPENED BUT I AM CONCERNED NOW. I'M ALSO IN LAW ENFORCEMENT AND I SEE ACCIDENT ALL THE TIME. I HOPE THAT JEEP/CHRYSLER CORRECTS THIS ISSUE BEFORE A TRAGEDY HAPPENS. BACK UP CAMERAS ARE FEDERALLY MANDATED. SO THEY SHOULD ALSO BE MANDATED TO WORK EFFECTIVELY. ESPECIALLY AFTER THERE ARE SO MANY COMPLAINTS ONLINE ABOUT IT. I PURCHASED MY VEHICLE IN OCTOBER OF 2018 AND FROM THE BEGINNING OF MY PURCHASE I HAVE HAD THIS ISSUE AND BROUGHT IT TO THEM TO CORRECT WHICH THEY HAVE TRIED BUT APPARENTLY FAILED. I CANNOT PUT A DATE ON THE BOTTOM AND CORRECTLY SHOWS A TIME FRAME BUT KNOW THAT IS HAS BEEN SINCE OCTOBER OF 2018.

02/26/2021
Components: STRUCTURE
Incident Date: 07/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

MY 2018 JEEP WRANGLER WAS PURCHASED IN JULY 2019 AND THE FIRST WEEK OF OWNING I NOTICED THAT THE BOTTOM OF THE JEEP'S FRAME APPEARED TO BE RUSTY. FIRST OWNER, HAD NOT BEEN THROUGH A MICHIGAN WINTER... YET. RECENTLY THE JEEP STARTED HAVING ISSUES WITH LEAKING COOLANT AND ONCE I GOT UNDER THE VEHICLE, I WAS IN COMPLETE SHOCK WITH THE APPEARANCE OF THE FRAME. IT STILL IS RUSTY BUT THE ENTIRE FRAME LOOKED LIKE A 6TH GRADE ASPIRING ENGINEER DESIGNED THE VEHICLE AND USED PARTS FROM GRANDPAS GARAGE TO CONSTRUCT THE FRAME. THERE HAS GOT TO BE A SERIOUS ISSUE WITH THE FRAME OF 2018 JEEP WRANGLERS.

02/26/2021
Components: STEERING,STRUCTURE,LANE DEPARTURE
Incident Date: 07/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

2018 JEEP WRANGLER HAS TERRIFYING STEERING ISSUES. CONSISTENTLY WHILE STEERING A HIGHWAY CURVE AT 40-55 MPH MY JEEP STEERING DISENGAGES AND RESULTS IN AN UNSAFE INABILITY TO MAINTAIN THE STEERING COLUMN. THE STEERING CAN BE DESCRIBED AS LOOSE AND COMMONLY DESCRIBED BY PASSENGERS AS THE UNSETTLING FEELING THAT THE FRAME OF THE VEHICLE IS COMING OFF THE WHEELS. PLEASE LOOK INTO THIS SAFETY ISSUE. I HAVE NOT BEEN INJURED YET BUT IF THIS CONTINUES I DON'T THINK IT WILL REMAIN THAT WAY.

02/25/2021
Components: STEERING
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG2JW******
Summary

VEHICLES HAS EXCESSIVE PLAY IN THE STEERING WHEEL WHICH MAKES STAYING/DRIVING IN THE LANE DIFFICULT ON HIGHWAYS AND INCREDIBLY DIFFICULT ON SIDE ROADS. DEALER HAS REPLACED THE STEERING GEARBOX AND NOW SAYS IT DRIVES AS IT SOHULD. TAKEN VEHICLE TO OTHER SHOPS AND WAS TOLD THAT WHILE MOVING THE STEERING WHEEL BACK AND FORTH THE DRAG LINK MOVES IMMEDIATLY BUT THE TIE ROD DOES NOT WHICH CONTRIBUTES TO THE EXCESSIVE PLAY FELT IN THE STEERING WHEEL. ALSO THE GEARBOX MOVES AWAY FROM THE VEHICLE FRAME WHICH EXASPERATES THE PROBLEM EVEN MORE.

02/17/2021
Components: STEERING
Incident Date: 12/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

STEERING WHEEL BEGAN SHAKING UNCONTROLLABLY AFTER HITTING SMALL BUMP ON HIGHWAY GOING 70 MPH. WEATHER WAS BELOW FREEZING. HAD TO PULL OVER TO SHOULDER AND SLOW DOWN IN ORDER TO STOP THE SHAKING.

02/17/2021
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
Incident Date: 06/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

STEERING WHEEL SHAKE ABOVE 50 MPH AND DEATH WOBBLE MAKING A HAZARD CONDITION

02/16/2021
Components: STEERING
Incident Date: 02/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

WHEN TEMPS NEAR FREEZING AND THE VEHICLE IS COLD WHEN DRIVING AROUND 55 AND ROUNDING A CURVE THE STEERING WILL LOCK UP JUST AFTER 10 DEGREE OF WHEEL MOVEMENT. THE POWER STEERING LOCKS UP LIKE YOU HIT A MAXIMUM LIMIT AND THEN RELEASES.. HAPPENS ABOUT 2 TO 3 TIMES THEN GOES AWAY FOR THE REST OF YOUR DRIVE. DOES NOT HAPPEN WHEN WARM. IT HAS HAPPENED EVER SINCE THE DAY I BOUGHT IT.

02/16/2021
Components: POWER TRAIN
Incident Date: 12/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

MY JEEP WRANGLER HAS HAD A STICKY TRANSMISSION SINCE I INITIALLY PURCHASED IT AND THE DEALERSHIP HAS BEEN GIVING ME THE RUN AROUND SINCE. THE TRANSMISSION HESITATES TO TRANSITION BETWEEN GEARS WHILE ACCELERATING AND EVEN MAKES A LOUD HIGH IDLING NOISE WHILE ACCELERATING AS IF IT DOESN'T WANT TO ACCELERATE. I'VE BEEN TO THE DEALERSHIP 4 TIMES TO BE SERVICED FOR THE SAME ISSUE AND THEY HAVENT FIXED IT AND NOW KEEPS SAYING THERE'S NOTHING WRONG. I RENTED THE SAME MODEL JEEP FOR TWO WEEKS BEFORE BUYING THIS ONE SO I KNOW EXACTLY HOW IT SHOULD DRIVE. PLEASE HELP ME AND INVESTIGATE. I PAID TOO MUCH FOR MY JEEP TO HAVE MY EXPERIENCE RUINED BY A BAD TRANSMISSION.

02/13/2021
Components: STEERING
Incident Date: 02/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG1JW******
Summary

STEERING WHEEL STIFFENS WHEN TAKING CURVES IN HIGHWAY AND REQUIRES EXCESSIVE FORCE TO UNLOCK BEFORE HITTING SOMETHING'THIS HAS BEEN HAPPENED FREQUENTLY AND REQUIRES MORE FORCE EACH TIME.

02/12/2021
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

THE JEEP STARTS TO SHAKE WHILE DRIVING AND IT IS HARD TO HOLD ONTO STEERING WHEEL. FEELS LIKE YOU HAVE NO CONTROL. THE MILEAGE ODOMETER GOES FROM 999,999 BACK TO CORRECT ONE. IT IS A BRAND NEW 2018. CAN'T GET THE STEERING PART BECAUSE IT IS ON BACK ORDER. WE DIDN'T EVEN GET A NOTICE ABOUT RECALL. I AM SO BLESSED MY DAUGHTER HAS NOT BEEN IN AN ACCIDENT GOING TO AND FROM COLLEGE

02/10/2021
Components: VISIBILITY/WIPER
Incident Date: 02/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN1JW******
Summary

DEFROST IS AWFUL EVERYWHERE EXCEPT IN MIDDLE. WHY WOULD DEFROST RUN ACROSS ENTIRE FRONT DASH, AND NOT BLOW OUT AIR ANYWHERE EXCEPT IN CENTER!! IT'S FOR LOOKS MY DEALERSHIP TOLD ME. VERY DANGEROUS, 6-8 INCHES ON DRIVER AND PASSENGER SIDE NO AIR BLOWS OUT. IN SNOWY OR ICY CONDITIONS DEFROST DOES NOT WORK, CANNOT SEE UNLESS YOU PULL OVER AND SCRAPE IT!!

02/08/2021
Components: STEERING
Incident Date: 02/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

THE STEERING WHEEL LOCKS UP WHILE DRIVING. THIS ESPECIALLY HAPPENS IN COLD WEATHER. THE STEERING WHEEL IS EITHER DIFFICULT TO TURN / SLOW TO RESPOND TO TURNING, OR, ON ONE OCCASION (FEB 7, 2021), IT LOCKED UP COMPLETELY WHILE DRIVING ON THE HIGHWAY. I WAS TRYING TO FOLLOW A CURVE IN THE ROAD AND THE VEHICLE DID NOT RESPOND. I HAD TO STOP THE CAR TO GET THE WHEEL TO UNLOCK. THIS ISSUE HAS BEEN GOING ON FOR THE LAST MONTH, AND CULMINATED IN THE VERY ALARMING EPISODE ON FEB 7. AFTER GOOGLING THIS ISSUE, I'M AWARE THAT IT IS A VERY COMMON PROBLEM IN JEEP WRANGLERS (LIKE MINE) PURCHASED IN LATE 2017 THROUGH EARLY 2018. I PURCHASED MY JEEP IN FEB, 2018. I'VE NOTIFIED CHRYSLER AND MY DEALERSHIP. MY DEALERSHIP INFORMS ME THAT IT IS LIKELY THE GEARBOX, BUT THEY ARE ON A 3 WEEK BACK ORDER. I'M AFRAID TO DRIVE MY VEHICLE, BUT AM TAKING IT TO MY DEALERSHIP TOMORROW (FEB 9) TO BE DIAGNOSED, AND HOPE TO ARRIVE THERE SAFELY.

02/05/2021
Components: STEERING
Incident Date: 01/10/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4HJXEN0JW******
Summary

WHILE PULLING OUT OF A GAS STATION IN A RIGHT HAND TURN TO ENTER A HIGHWAY, THE STEERING WHEEL LOCKED IN PLACE IN THE RIGHT TURN AND I WAS UNABLE TO TURN BACK TO THE LEFT AND CONTINUED IN THE RIGHT HAND TURN INTO THE BARRICADES. IT WAS PHYSICALLY LOCKED.

02/04/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG0JW******
Summary

PICK UP NEW 2018 JEEP WRANGLER SAHARA UNLIMITED 04-23-18 ISSUE #1 - NAVIGATION, BACK UP CAMERA, RADIO ... ALL HAVE SERIOUS ISSUES 03-06-20; REPLACED 03-12-20. ISSUE #2 - NAVIGATION, BACK UP CAMERA, RADIO ... ALL SAME ISSUES 05-08-20; REPLACED 06-11-20. ISSUE #3 SAME ISSUES AND REBOOTS MULTI TIMES WHILE DRIVING, REPLACED 01-08-21. ISSUE #4 SAME ISSUES REBOOTS MULTI TIMES WHILE DRIVING, SAME ISSUES REBOOTS MULTI TIMES WHILE DRIVING, ORDERED NEW RADIO 01-29-21. WAITING ON NEW REPLACEMENT AGAIN. ALL THESE ISSUES WERE NOTICED WHILE DRIVING ON ALL KINDS OF ROADS. MAKE MULTI PICS AND VIDEOS

02/04/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 01/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN4JW******
Summary

WHILE DRIVING, THE AUTO START/STOP FUNCTION WILL DISABLE AND A MESSAGE ON THE DASH POPS UP THAT SAYS 'STOP/START UNAVAILABLE. SERVICE START/STOP' AND A YELLOW A WITH AN ARROW AROUND IT WILL LIGHT UP ON THE DASH. THIS HAPPENS INTERMITTENTLY BUT HAPPENS EVERY DAY. WHILE AT A RED LIGHT, MY JEEP SHUT OFF COMPLETELY WHILE I WAS STILL IN DRIVE. THE SERVICE MESSAGE AS PREVIOUSLY STATED APPEARED, ALONG WITH THE YELLOW A AND ARROW. I HAD TO PUT MY JEEP INTO PARK AND RESTART MY ENGINE. THE SYSTEM MESSAGE AND A CONTINUED TO DISPLAY. THE VEHICLE HAS ONLY SHUT DOWN COMPLETELY ONE TIME, HOW EVER THAT STILL IS A SAFETY RISK FOR MYSELF AND OTHER DRIVERS. VEHICLE HAS BEEN AT THE JEEP DEALERSHIP FOR ROUGHLY TWO WEEKS TRYING TO DETERMINE WHAT IS WRONG.

02/03/2021
Components: STEERING
Incident Date: 01/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG3JW******
Summary

FOR SOME REASON WHEN DRIVING OVER 60MPH AND UNDER 40 DEGREES OUTSIDE, THE STEERING WHEEL STICKS OR BECOMES VERY STIFF WHEN ATTEMPTING TO TURNING RIGHT DURING A CURVE IN THE ROAD OR WHEN CHANGING LANES. THE DANGER IS THAT IT WILL THEN SUDDENLY UN-STICK AND CAUSE THE VEHICLE TO SWERVE TO THE RIGHT. THE FIRST TIME IT HAPPENED WAS IN 2018. THERE WAS A DEALER SOFTWARE PROGRAMING UPDATE THAT WAS PERFORMED HOWEVER EACH WINTER WHEN THE TEMPERATURE DROPS BELOW 40 THE ISSUE STILL OCCURS.

02/03/2021
Components: STEERING
Incident Date: 01/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAN8JW******
Summary

LOSE OF STABLE STEERING WHEN ROAD IRREGULARITY IS PASTED OVER AT ANY SPEED ABOVE 50 MPH. HAVING TO COMPLETELY STOP VEHICLE TO RECOVER STEERING.

01/30/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

I KEEP HAVING PROBLEMS WITH MY 2018 JEEP WRANGLER AND MY CHECK ENGINE LIGHT CAME ON THEN WENT AWAY SO TODAY 30JAN2021 I CHECKED MY SYSTEM WITH A OBD SCANNER AND IT POPPED UP THE CODE U0140 LOST COMMUNICATION WITH THE BODY CONTROL MODULE.

01/29/2021
Components: STEERING
Incident Date: 01/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDNXJW******
Summary

JEEP WRANGLER JL UNLIMITED SPORT S WITH DEATH WOBBLE HAD STEERING STABILIZER ADDED UNDER RECALL TO FIX THE ISSUE. AFTER 30000 MILES THE DEATH WOBBLE HAS RETURNED UNDER 45 DEGREES FAHRENHEIT AFTER HITTING A POTHOLE, TRAIN TRACKS, OR OTHER OBJECT.

01/29/2021
Components: STEERING,SUSPENSION
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

2018 JEEP ONLY HAS 25,000 MILES AND VIBRATES VIOLENTLY WHEN YOU HIT A BUMP DRIVING OVER 50 - 60 MPH. HARD TO CONTROL. THIS HAPPENS ON THE HIGHWAY AND ON STREETS WHERE SPEED PERMITS.

01/25/2021
Components: STEERING
Incident Date: 01/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN2JW******
Summary

THE POWER STEERING WILL LOCK UP AT HIGHWAY SPEEDS USUALLY OVER 30 MPH AND WILL COME BACK ON WHEN THE SPEED GOES BELOW 30MPH. THIS IS A MAJOR SAFETY ISSUE AS IT IS VERY DIFFICULT TO TURN WHEN THE POWER STEERING GOES OUT. ALSO, WHEN IT RANDOMLY COMES BACK ON THE VEHICLE WILL OVERCORRECT DUE TO THE POWER STEERING COMING BACK ON. I HAVE TAKEN IT IN TO TWO DEALERSHIPS AND THEY HAVE YET TO FIX THIS ISSUE.

01/25/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

I HAVE A 2018 JEEP WRANGLER UNLIMITED SPORT AND A COUPLE MONTHS AGO I HAD AN ERROR MESSAGE POP UP SAYING SERVICE SHIFTER NOT EVEN A WEEK LATER MY JEEP STARTED FLASHING LIGHTS INSIDE AS WELL AS THE ENGINE START STOP WARNING CAME UP AND THE CHECK ENGINE LIGHT CAME ON. EVERYTHING THEN WENT AWAY FOR A LITTLE BIT AND THEN IT STARTED TO COME BACK BUT NOW THE CHECK ENGINE LIGHT IS ON AND IS STAYING ON THIS TIME.

01/25/2021
Components: STEERING
Incident Date: 01/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

MY JEEP STEERING IS LOCKING WHEN I TURN LEFT OR SLIGHTLY TAKE A LEFT CURVE ON THE HIGHWAY, ALMOST CAUSE ME TO CRASH ON A BRIDGE, STEERING LOOKS AND ALL OF A SUDDEN IT COMES BACK WHEN YOU TURN HARDER, TOOK IT TO THE DEALER TODAY AND THEY 'COULDN'T MAKE IT DO THAT' OF COURSE AROUND THE PARKING LOT FOR 5 MINUTES ISN'T GOING TO DO IT, NOW THEY WANT ME TO PAY A DIAGNOSTIC AND DRIVE BACK HOME,

01/23/2021
Components: STEERING,SUSPENSION
Incident Date: 01/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

DEATH WOBBLE OCCURS AT SPEEDS AROUND 60 MPH, TRIGGERED BY SMALL BUMPS ON THE ROAD. EXTREME SHAKING OCCURS ON THE STEERING OF THE VEHICLE. THE WOBBLING, WHEN IT IS TRIGGERED, CONTINUES EVEN IF THE ROAD IS SMOOTH AFTER THE BUMPS. THE WOBBLING IS NOT A VERTICAL VIBRATION FROM THE ROAD, IT IS A LEFT-RIGHT VIBRATION ON THE STEERING, WHICH THEN CAUSES VIOLENT SHAKING OF THE WHOLE VEHICLE. THIS HAPPENS IN HIGHWAYS AT REGULAR CRUISING SPEEDS 60 MPH ON STRAIGHT ROAD SEGMENTS, TYPICALLY AFTER GOING THROUGH A SMALL PATCH OF IRREGULAR (LITTLE BUMPY) ROAD, LIKE A BRIDGE OR AN OVERPASS ON THE HIGHWAY. I HAVE HAD ABOUT 5 VISITS TO THE DEALER IN JEEP-CHRYSLER OF MORGANTOWN, WV AND THEY CLAIM THAT SINCE THEY CANNOT REPLICATE THE CONDITION, THERE IS NOTHING THEY CAN DO. BUT THIS IS A RECURRING PROBLEM SINCE THE CAR WAS NEW.

01/16/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 01/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

WE TRIED TO START THE JEEP AT OUR HOME (STREET) AND IT WOULD NOT START. BUT THE ELECTRICAL SYSTEM STARTED FLICKERING. AFTER SOME RESEARCH, WE DECIDED TO HAVE THE BATTERY CHECKED. THE BATTERY WAS USED FOR 34 MONTHS OF DRIVING. INTERSTATE BATTERY TESTED IT AND IT WAS LOW. WE DECIDED TO BUY A NEW ONE AND INSTALLED IT. NOW THE JEEP STARTS BUT THERE IS A SERVICE SHIFTER WARNING LIGHT AND THE GEAR SHIFTER DOES NOT LIGHT UP. WE CANNOT PUT IT INTO GEAR. THERE ARE NUMEROUS COMPLAINTS ON DIFFERENT JEEP FORUMS. SOME DEALERS CANNOT SOLVE THE ISSUE, WHILE OTHER FIND THAT DIFFERENT HARNESSES ARE THE PROBLEM. OUR VEHICLE IS OUT OF WARRANTY, AND BELIEVE JEEP SHOULD INITIATE A RECALL TO CORRECT THIS PROBLEM FOR ITS CUSTOMERS.

01/11/2021
Components: POWER TRAIN
Incident Date: 12/31/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4GJXAG4JW******
Summary

TL* THE CONTACT CALLED ON BEHALF OF HIS CLIENT WHO OWNED 2018 JEEP WRANGLER. THE CONTACT STATED AFTER THE CLIENT PURCHASED THE VEHICLE AND DROVE OFF THE LOT, WHEN HE SAW SMOKE EXITING THE HOOD. THE CLIENT WAS ABLE TO PARK SAFELY ON THE SIDE OF THE ROAD AND EXIT THE VEHICLE. THE CLIENT ALSO STATED HE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT AND POLICE FILED A REPORT. THE VEHICLE WAS NOT DRIVABLE AND WAS DEEMED TOTAL LOSS FROM THE INSURANCE COMPANY. THE CLIENT DID NOT HAVE ANY INJURIES. THE CLIENT INFORMED THE DEALER REGARDING TO THE FAILURE. THE CONTACT STATED UPON INVESTIGATION, THE VIN WAS ASSOCIATED TO NHTSA CAMPAIGN NUMBER: 20V124000 (POWER TRAIN). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,033.

01/09/2021
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 09/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

FRONT END WOBBLE OCCURS AT HIGHWAY SPEEDS (55-65)MPH DURING LANE CHANGES OR HITTING BUMPS IN THE ROAD. THIS GIVES A FEELING OF STEERING WILL CAUSE KEEP TO GO OUT OF CONTROL. SEVERE BRAKING IS ONLY REMEDY RIGHT NOW. IT CAN CAUSE ACCIDENT AT HIGHWAY SPEEDS

01/08/2021
Components: STEERING,SUSPENSION
Incident Date: 10/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG6JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS HIGH SPEEDS, THE VEHICLE WOBBLED UNCONTROLLABLY WITHOUT WARNING AFTER GOING OVER A BUMP IN THE ROADWAY. THE CONTACT TOOK THE VEHICLE TO GLENDALE DODGE CHRYSLER JEEP (900 S BRAND BLVD, GLENDALE, CA 91204) WHERE IT WAS ACKNOWLEDGED THAT THE DEALER WAS FAMILIAR WITH THE DEATH WOBBLE FAILURE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER ALSO STATED THAT THE FAILURE WAS FAMILIAR AND THAT ENGINEERS WERE WORKING ON A REMEDY TO REPLACE THE POWER STEERING GEAR BOX. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

01/07/2021
Components: STEERING,SUSPENSION
Incident Date: 01/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG5JW******
Summary

VEHICLE LOOSES STEERING CONTROL WHEN ENCOUNTERING SMALL BUMPS AT MEDIUM SPEEDS. VEHICLE HAS BEEN "FIXED" BY AUTHORIZED DEALERSHIP UNDER FCA WARRANTY, AND CRITICAL SAFETY DEFECT CONTINUES. DRIVER LOSES ABILITY TO CONTROL AND STEER THE VEHICLE WHEN THIS HAPPENS

01/06/2021
Components: STEERING
Incident Date: 01/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG3JW******
Summary

ON HUNDREDS OF OCCASIONS THE LAST THREE YEARS OF OWNERSHIP, I HAVE HAD SERIOUS STEERING PROBLEMS WITH DEATH WOBBLE, STEERING WANDER, AND LOCKED-UP STEERING. DEALERS HAVE PERFORMED WARRANTY WORK ON THE TRACK BAR AND STEERING STABILIZER IN THE PAST. HOWEVER, THESE REMEDIES HAVE NOT CORRECTED MY ISSUES. JEEP HAS ANNOUNCED A SERVICE BULLETIN OF THE STEERING BOX, BUT HAS NOT ISSUED A RECALL FOR THE PART. I'M PERSUADED THAT THIS PART IS RESPONSIBLE FOR HUNDREDS OF COUNTS OF THIS ISSUE. THE PART HAS BEEN SILENTLY USED IN NEWER PRODUCTION JEEPS, BUT FOR THOSE OF US THAT HAVE THE FIRST MODEL YEAR (AND OVER BASIC WARRANTY MILEAGE) ARE LEFT WITH THIS BURDEN. I PERSISTENTLY HAVE LOCKED-UP STEERING, MORE OFTEN PRONE IN A COLDER CLIMATE, AND HAVE HAD HUNDREDS OF NEAR-DEATH EXPERIENCES FROM THIS ISSUE. THE STEERING WHEEL IS DIFFICULT TO TURN AND AT HIGHWAY SPEEDS THE VEHICLE IS UNABLE TO BE TURNED. WITH ENOUGH FORCE AND SIGNIFICANT BRAKING I AM ABLE TO FREE THE STEERING FROM CENTER INTO THE DIRECTION OF TRAVEL. MANY TIMES THE VEHICLE PERFORMS AN OVER CORRECTION AFTER BECOMING UNSTUCK. I PERSONALLY FEEL DEATHLY AFRAID OF MY JEEP AND HAVE RECENTLY CANCELLED UPCOMING TRIPS INTO COLORADO'S MOUNTAINS BECAUSE I HAVE HAD EXPERIENCES ON THE MOUNTAIN PASSES THIS WINTER THAT HAVE BEEN TOO TERRIFYING. I'M READY TO SELL MY JEEP, BUT KNOWING OF ITS PROBLEM, I'D BE DEVASTATED TO FIND OUT MY VEHICLE KILLED THE NEXT OWNER. IT'S ABSURD THAT MYSELF AND MUCH OF THE JEEP WRANGLER COMMUNITY HAVE HAD TO RELY SOLELY ON THE AFTERMARKET INDUSTRY TO REPLACE STOCK COMPONENTS IN ORDER TO FEEL COMFORTABLE OPERATING OUR VEHICLES - JEEP SHOULD BE FULLY RESPONSIBLE FOR THEIR FAILED ENGINEERING. FOR CONTEXT, I HAVE UPGRADED THE TRACK BAR, DRAG LINK, TIE ROD AND OTHERS TO INDUSTRY-BEST COMPONENTS IN AN ATTEMPT TO ADDRESS THESE ISSUES AFTER JEEP'S WARRANTY REPLACEMENTS COULDN'T. JEEP MUST FIX THESE STEERING ISSUES!

01/02/2021
Components: STEERING
Incident Date: 12/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG5JW******
Summary

THIS JEEP WRANGLER UNLIMITED RUBICON WAS PURCHASED USED WITH 26000 MILES. ON THE TEST DRIVE IT SEEMED OK HOWEVER, ON THE DRIVE HOME AFTER PURCHAST (ABOUT 90 MILES) I NOTICED THAT THE STEERING WANDERED. AT TIMES IT WAS DIFFICULT TO KEEP IN THE CORRECT LANE ON THE INTERSTATE WITHOUT VERY CLOSE ATTENTION AND CONSTANT CORRECTION. VERY IRRITATING AND TIREING. THINKING IT WAS MAYBE WIND, (I TRADED A 2013 JEEP UNLIMITED RUBICON) I LATER DROVE IT ON A DAY WITH NO WIND. IT DID THE SAME WANDERING. THERE IS SOMETHING UNUSUAL ABOUT THE STEERING OF THIS VEHICLE.

12/31/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION
Incident Date: 11/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN3JW******
Summary

WHEN THE VEHICLE IS IN REVERSE, WHETHER STATIONARY OR MOVING, SOMETIMES THE PARKING ASSIST GRID LINES DO NOT SHOW UP AT ALL ON THE SCREEN THAT YOU ARE LOOKING AT WHICH ARE SUPPOSED TO HELP YOU WHEN YOU ARE BACKING THE VEHICLE UP. THE GRID LINES LET YOU KNOW HOW FAR TO KEEP BACKING UP, IF YOU ARE GOING STRAIGHT OR AT AN ANGLE, LET YOU KNOW WHEN YOU SHOULD STOP BACKING UP, ETC. THIS MEANS YOU ARE NOT EXACTLY SURE WHEN YOU SHOULD STOP & SOMETIMES YOU HIT THE CURB BEHIND YOU WITH YOUR WHEELS OR IN MY CASE, I HIT OUR BACKYARD FENCE. I ALSO COULDN'T TELL THAT I WAS AS CLOSE TO A PARKED CAR AS I WAS OR THAT I DID NOT PULL INTO A PARKING SPACE STRAIGHT. I'VE EMAILED JEEP SEVERAL TIMES OVER THE PAST 2 YEARS & JOINED SEVERAL ONLINE BLOG GROUPS & JEEP KEEPS TELLING US JEEP OWNERS THEY WILL BE PUTTING OUT A UCONNECT UPGRADE WHICH SHOULD FIX IT BUT WE'VE BEEN WAITING OVER 2 YEARS NOW & NOTHING HAS HAPPENED.

12/29/2020
Components: STEERING
Incident Date: 12/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG8JW******
Summary

VEHICLE STEERING LICKINGS UP WHILE DRIVING ABOVE 30MPH PARTICULARLY IN COLDER WEATHER CONDITIONS. WHILE DRIVING STEERING LOCKS AND HAS ALREADY NEARLY CAUSES A HEAD ON COLLISION AND INTO A DITCH.

12/26/2020
Components: STEERING
Incident Date: 12/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

STEERING BECOMES VERY TIGHT AND SEEMS TO LOCK UP WHEN ATTEMPTING TO TURN LEFT WHILE DRIVING. THEN WHEN IT RELEASES IT CAUSES THE CAR TO OVER STEER SOMETIMES INTO ON COMING TRAFFIC. THIS HAPPENS BOTH OF LOCAL ROADS AND HIGHWAYS.

12/23/2020
Components: STEERING
Incident Date: 12/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1c4hjxdg9jw******
Summary

DRIVING ON THE FREEWAY AT 75MPH AND WENT OVER A BRIDGE. THE JEEP STARTED TO SHAKE UNCONTROLLABLY. HAD TO SLOW DOWN TO GET IT TO STOP SHAKING

12/22/2020
Components: STEERING,POWER TRAIN
Incident Date: 12/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

WHILE DRIVING ON HIGHWAY THE STEERING WHEEL BECAME STIFF FOR ABOUT A COUPLE OF SECONDS,WHEN IT GOT BACK TO NORMAL IT CORRECTED INTO INCOMING TRAFFIC, I NEARLY HIT INCOMING TRAFFIC,IT WAS PRETTY SCARY CAUSE THE STEERING WAS VERY HARD AND STIFF , I WAS TRYING TO CORRECT THE VEHICLE CAUSE IT WAS MOVING TOWARDS THE LEFT EVEN THOUGH I WAS TRYING TO CORRECT IT TO THE RIGHT, WHEN IT LOOSENED UP IT JERKED HARD TO THE LEFT TO INCOMING TRAFFIC,THANKFULLY THERE WAS NO INCOMING TRAFFIC AT THE TIME, ALSO I NOTICED THAT WHEN I PUT THE TRANSMISSION IN GEAR THERE'S NO MOVEMENT, IT ACTS LIKE IT'S IN NEUTRAL, I HAVE TO PUT IT BACK IN PARK AND RESHIFT

12/18/2020
Components: VISIBILITY/WIPER
Incident Date: 12/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN1JW******
Summary

THE WINDSHIELD DEFROSTER ONLY DEFROSTS AND CLEARS FOG AND ICE ON THE MIDDLE THIRD OF THE WINDSHIELD, LEAVING THE SIDE TWO THIRDS OBSTRUCTED. THIS ALSO PREVENTS THE WILERS FROM BEING WARMED AND BEING ABLE TO CLEAR SNOW AND ICE FROM THE EXTERIOR OF THE WINDSHIELD. I HAVE EXPERIENCED THIS WHILE DRIVING ALSO WHICH MADE ME PULL OVER AND WAIT FOR THE MIDDLE TO THAW OUT AGAIN SO I CAN SEE.

12/17/2020
Components: SUSPENSION
Incident Date: 11/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

WHEN DRIVING THE VEHICLE AT HIGHWAY SPEEDS AND HIT A BUMP OR ANY SORT OF UNEVEN TERRAIN THE VEHICLE SHAKES VIOLENTLY AND UNCONTROLLABLY. IT LITERALLY FEELS LIKE THE WHEELS ARE GOING TO FALL OFF. HAVE TO COME TO ALMOST A COMPLETE STOP TO STOP THE SHAKING. DURING THE SHAKING CONTROL OF THE VEHICLE IS LOST. I HAVE BEEN TO JEEP SERVICE CENTERS 3 SEPERATE OCCASIONS WITH THIS SAME PROBLEM. THEY TELL ME IT'S THE STEERING DAMPER AND IT'S FIXED AND THEN IT HAPPENS AGAIN WITH NO WARNING.

12/17/2020
Components: STEERING
Incident Date: 11/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEGXJW******
Summary

I FEEL VERY UNSAFE TRYING TO KEEP MY JEEP GOING DOWN THE ROAD IN A STRAIGHT LINE. THE STEERING RANDOMLY AND OFTEN WANTS TO JUST TAKE OFF TO EITHER SIDE OR THE OTHER ON PERFECTLY SMOOTH ROADS AND GENERALLY 'WANDERS' FOR NO REASON. I PRETTY MUCH DREAD IT WHEN I NEED TO DRIVE IT NOW. IT'S BASICALLY A FIGHT.

12/17/2020
Components: STEERING
Incident Date: 12/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

VEHICLES STEERING GETS A FLIGHTY/WANDERING FEELING AS SPEED INCREASES 40+ MPH, ESPECIALLY ON SECONDARY ROADS. WHEN DRIVING AROUND CURVES OR OVER ANY ABNORMALITY IN THE ROAD THE JEEP WILL WANDER OUT OF ITS LANE AND THEN THE PLAY IN THE STEERING MAKES IT DIFFICULT TO GET IT BACK IN A CONTROLLED MANNER. THE CONSTANT WANDERING REQUIRES CONSTANT INPUT FROM THE OPERATOR TO KEEP THE VEHICLE CENTERED. JEEP KNOWS THAT THERE IS AN ISSUE WITH THE STEERING BOXES IN THE 2018-2010 JL' AND JT'S, AND HAS ISSUED A TSB IN REFERENCE TO THIS, BUT GETTING THEM TO REPLACE THE STEERING BOX IS A HUGE HASSLE AS IT SEEMS MOST DEALERSHIPS ARE DEBUNKING THIS TSB.

12/15/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG6JW******
Summary

I HAVE A PUSH TO START 2018 JEEP. THE OTHER DAY MY CAR WOULDN'T START, BATTERY DIED ON IT. IT WAS FIXED BUT THEN THE AC/HEAT UNIT WON'T TURN ON AT ALL. WHILE LOOKING FOR SOLUTIONS I SAW THIS ISSUE WAS VERY COMMON IN 2018+ MODELS AND WAS WONDERING WHY THERE ISN'T RECALL ON THIS IF IT'S A ELECTRICAL ISSUE WITHIN THE VEHICLE.

12/14/2020
Components: STEERING
Incident Date: 12/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

SO TODAY IT'S A LITTLE ON THE COLD SIDE. I JUMPED INTO THE JEEP AND ONTO THE HIGHWAY AND GET UP TO 60MPH. THE CAR IN FRONT OF ME DECIDES TO PRETTY MUCH STOP IN MY LANE. VERY LITTLE TIME TO REACT, I TRY TO TURN INTO THE LANE TO MY RIGHT AND THE STEERING FEELS REALLY STIFF LIKE THE TIRE IS AGAINST SOMETHING THEN SUDDENLY THERE IS NO RESISTANCE CAUSING ME TO OVERCORRECT AND NEARLY LOSE CONTROL OF THE JEEP. SITTING ON THE SIDE OF THE ROAD, THE STEERING FEELS NORMAL. I SPEED BACK UP AND AS I GET UP TO AROUND 50-60MPH THE STEERING SUDDENLY FEELS VERY TIGHT AGAIN, NOT WANTING TO TURN MORE THAN 15-20 DEGREES, THEN IT GOES AWAY AND A BIT FURTHER DOWN THE ROAD IT SUDDENLY COMES BACK. I THINK LITEBRITE HAD A VIDEO OF THIS A WHILE BACK. I'VE NEVER HAD ANY STEERING ISSUES WITH MY JL. IT DRIVES ABSOLUTELY GREAT BUT I HAVE TO SAY THIS IS TERRIFYING BECAUSE IT FELT LIKE SOMEONE WAS HOLDING THE STEERING WHEEL TO PREVENT ME FROM TURNING AND THEN SUDDENLY JUST LET GO CAUSING OVER CORRECTION.

12/13/2020
Components: SUSPENSION
Incident Date: 12/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

WHEN THE VEHICLE HITS UNEVEN PAVEMENT OR A SMALL BUMP IT BEGINS AGGRESSIVELY AND UNCONTROLLABLY SHAKING. YOU MUST BRING THE SPEED OF THE CAR DOWN (SOMETIMES AS LOW AS 35MPH) TO REGAIN CONTROL. IT IS EXTREMELY DANGEROUS ON THE HIGHWAY. I BROUGHT THE CAR TO THE DEALERSHIP WHERE I RECEIVED A CALL THAT THE CAR WAS FIXED, UPON ARRIVING I WAS TOLD THE PART IS OUT OF STOCK FOR THE RECALL AND HAVE NOW BEEN WAITING FOR WEEKS WITH NO ETA. THE CAR IS NOT SAFE TO DRIVE AND JEEP HAS NO URGENCY TO FIX THE ISSUE.

12/12/2020
Components: STEERING,SUSPENSION
Incident Date: 05/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN7JW******
Summary

STEERING DAMPER RECALL WAS COMPLETED I'M STILL EXPERIENCING THE "DEATH WOBBLE".VEHICLE HAD BEEN TO DEALERSHIP 6 TIMES AND GET TOLD EVERY TIME THAT EVERYTHING LOOKS GOOD. PROBLEM OCCURS WHEN I HIT A BUMP OR A ROUGH SPOT ON THE ROAD AND THE VEHICLE AND STEERING WHEEL BEGIN TO SHAKE LIKE THE VEHICLE IS JUMPING ON THE ROAD. TYPICALLY OCCURS WHEN TRAVELING OVER 50 MPH AND ONLY CORRECTS AFTER YOU SLOW DOWN. ISSUE CONTINUES TO HAPPEN AND AND I FEEL THE VEHICLE IS UNSAFE AND CAN POSE A LIFE THREATENING.

12/12/2020
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 12/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

JUST GOT THIS JEEP USED FROM JEEP DEALERSHIP BACK IN JULY. I USUALLY DON'T DRIVE OVER 60 BECAUSE OF THE SPEED LIMITS AROUND HERE. BUT I JUST DID WHEN I WENT TO GO VISIT FAMILY 2 HOURS AWAY AND MY STEERING WHEEL SEEMED TO LOCK UP WHEN I WENT ANYWHERE FROM 60/70MPH. I HAD TO JERK THE STEERING WHEEL SLIGHTLY TO ONE SIDE SO I COULD DRIVE ON A BENDED PORTION OF THE ROAD. IT'S NOT LISTED AS A RECALL BUT THIS IS SERIOUSLY CONCERNING TO ME. I THOUGHT IT WAS JUST THAT ONE TIME BUT I TEST IT OUT WHEN I DROVE BACK HOME AND THE LAST 6 TIMES I WENT TO VISIT AND THE EXACT SAME THING HAPPENS EVERY TIME. MOST RECENT TIME IT HAPPENED WAS YESTERDAY AND MY UNCLE SAID TO REPORT IT.

12/11/2020
Components: STEERING
Incident Date: 12/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG0JW******
Summary

STEERING IS LOCKING UP WHILE GOING AROUND CORNER AT 65 MILE PER HR JUST STARTED AFTER NEARLY 2 YEARS AND LESS THAN 10000 MILES

12/10/2020
Components: STEERING
Incident Date: 12/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN9JW******
Summary

TOOK MY WIFE VEHICLE TO WORK SEE WHAT THIS SHAKINESS SHE EXPIRENCED. AND WHEN I TELL YOU IT HAD TO BE THEE MOST SCARIEST THING I'VE EVER EXPERIENCED. THE CAR IS CURRENTLY AT THE DEALERSHIP THEY TOLD ME IT'S A BAD STEERING STABILIZER WE WILL SEE. I WANT THIS ON THE RECORD THIS IS MY SECOND TIME FOR THIS ISSUE. I DO HAVE VIDEO PROOF UPON REQUEST.

12/09/2020
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

WHILE DRIVING ON THE FREEWAY MY STEERING LOCKED UP AND I ALMOST HIT THE CONCRETE MEDIAN. IT IS HAPPING AT HIGH AND LOW SPEEDS. TAKE TO THE DEALERSHIP AND I AM ALWAYS TOLD NOTHING IS WRONG WITH THE VEHICLE.

12/07/2020
Components: STEERING,LANE DEPARTURE
Incident Date: 08/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

VEHICLE DOING DEATH WOBBLE FROM REPETITIVELY FROM SPEEDS 50 ON UP TO 70 AT TIMES LOWER. HARD TO CONTROL.

12/02/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG9JW******
Summary

SUN VISOR MOUNT BREAKS CAUSING VISOR TO HANG DOWN AND OBSCURE VIEW. HAD TO PULL OVER AND THEN HOLD VISOR WHILE IT IS HANGING DOWN TO BE ABLE TO CONTINUE DRIVING WITHOUT AN OBSCURED VIEW.

12/01/2020
Components: STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 11/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

I WAS GOING AROUND THE CORNER AND THE STEERING WHEEL LOCKED UP MAKING IT TO WHERE I HAD TO PULL HARD THE OTHER WAY JUST TO UNLOCK IT. AND WHEN I FIRST GOT THIS VEHICLE THE WINDSHIELD SHATTERED WITHIN TWO MONTHS OF OWNING THIS JEEP. AND NOW THE STEERING WHEEL IS LOCKING UP AND ALSO MY CONTROLS ARE NOT WORKING ON MY STEERING WHEEL AND THE COLUMN IN THE MIDDLE AC HEATER HEATER ALL THE CONTROLS.

11/29/2020
Components: SEAT BELTS
Incident Date: 11/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

THE SEATBELT WILL NOT RETRACT AFTER BEING FULLY EXTENDED WHILE DRIVING. THE SEATBELT WILL THEN BE STUCK IN THE FULLY EXTENDED POSITION WHILE DRIVING.

11/29/2020
Components: SEAT BELTS
Incident Date: 11/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN8JW******
Summary

THE SEATBELT WILL NOT RETRACT AFTER BEING FULLY EXTENDED WHILE DRIVING. THE SEATBELT WILL THEN BE STUCK IN THE FULLY EXTENDED POSITION WHILE DRIVING.

11/29/2020
Components: SEAT BELTS
Incident Date: 10/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

THE SEATBELT WILL NOT RETRACT AFTER BEING FULLY EXTENDED WHILE DRIVING. THE SEATBELT WILL THEN BE STUCK IN THE FULLY EXTENDED POSITION WHILE DRIVING.

11/28/2020
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 10/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

AXLE LOCKER SYSTEM HAS FAILED, I GET A CONTINUOUS WARNING THAT IT HAS FAILED. THIS IS A PROBLEM NATION WIDE THAT I CAME TO REALIZE AS I RESEARCH IT ONLINE. IT OBVIOUSLY IS A PROBLEM THAT IS EFFECTING A LOT OF 2018. CAN YOU PLEASE LOOK INTO THIS, THANK YOU

11/28/2020
Components: STEERING,SUSPENSION
Incident Date: 11/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN3JW******
Summary

TRAVELING WEST ON I 40 IN WILMINGTON NC APPROX 70 MPH WHEN VEHICLE BEGAN TO SUDDENLY SHAKE VIOLENTLY FOR NO APPARENT REASON. MY WIFE BECAME SO SCARED AS SHE DROVE, WE HAD TO PULL OVER AND I HAD TO TAKE OVER DRIVING. SHE WILL NOT DRIVE THIS JEEP AGAIN. I'VE NEVER SEEN A VEHICLE SHAKE SO VIOLENTLY AS IF THE ENTIRE FRONT END WAS ABOUT TO FALL OUT FROM UNDER THE CAR ANY SECOND. NOT A SAFETY ISSUE, I THINK IT DEFINITELY IS A SAFETY ISSUE. 3 LANE HIGHWAY, 70 MPH, CARS ON EVERY SIDE OF YOU AND YOU HAVE TO SLAM ON BRAKES, OR THE INSTINCT IS TO SLAM ON BRAKES BECAUSE YOU DON'T KNOW IF YOU ARE ABOUT TO DIE OR NOT. PLEASE INVESTIGATE THIS FRONT END ISSUE WITH JEEP WRANGLER.

11/28/2020
Components: STEERING,SUSPENSION
Incident Date: 10/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

MY JEEP HAS A "DEATH WOBBLE" THAT HAPPENS IN EXCESS OF 50 MILES AN HOUR IF THE JEEP HITS ROUGH ROAD, UNEVEN PAVEMENT OR GOING INTO A CURVE ON THE INTERSTATE, IT WILL BEGIN TO SHAKE SO VIOLENTLY ITS AS THOUGH THERE IS A MINI EARTHQUAKE INSIDE THE JEEP. IT IS TERRIFYING. THERE HAS BEEN A RECALL FOR THIS ISSUE, BUT AFTER TAKING MY JEEP TO TWO DIFFERENT JEEP DEALERSHIPS IN TWO DIFFERENT STATES, THEY HAVE BEEN UNABLE TO FIX THIS ISSUE. NOTE THIS IS AN ONGOING ISSUE SINCE I BOUGHT THE JEEP IN 2019, IT SEEMED TO GET BETTER AFTER I TOOK IT IN FOR THE ORIGINAL RECALL, BUT SINCE OCT 2020 HAS PROGRESSIVELY GOTTEN WORSE AFTER THE JEEP DEALERSHIP HAS WORKED ON IT. SINCE OCT 2020 AND AS OF NOV 28 2020, I HAVE TAKEN THE JEEP TO THE DEALERSHIP FOR THIS ISSUE 3 TIMES, I WILL HAVE A 4TH UNDER MY BELT WHEN THEY RECEIVE SOME OTHER PART THEY SAY THEY JUST FOUND AND NEED TO CORRECT THIS ISSUE.

11/27/2020
Components: STEERING
Incident Date: 11/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

WHEN GOING AROUND CORNERS AROUND 60MPH STEERING LOCKS UP AND WHEN FORCED TO TURN IT UNLOCKS AND SWERVES LEFT OR RIGHT DEPENDING ON THE CORNER. WORSE IN COLD CONDITIONS. VERY DANGEROUS IF IN TRAFFIC!

11/25/2020
Components: STEERING
Incident Date: 11/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG2JW******
Summary

WHEN THE TEMPERATURES ARE COLDER I CAN NOT STEER THE VEHICLE. DRIVING ALONG GOING AROUND A CURVE AND THE JEEP WILL NOT TURN

11/23/2020
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 11/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

WHILE DRIVING, THE BATTERY VOLTAGE LIGHT CAME ON. WE MONITORED THE VOLTAGE AND NOTED THAT IT WAS DROPPING QUICKLY FROM AROUND 11.7 TO A LOW POINT OF ABOUT 8.9. WHEN THE VOLTAGE GOT THAT LOW, MANY DIFFERENT WARNING LIGHTS CAME ON AND THE POWER STEERING WENT OUT. VEHICLE WAS IN MOTION WHEN THIS HAPPENED, ON A RESIDENTIAL STREET GOING UNDER 20 MPH. IT WAS IMMEDIATELY AFTER A TURN. CAUSE OF ISSUE IS UNKNOWN. THE DAY BEFORE, THE BATTERY VOLTAGE WARNING LIGHT HAD COME ON. I DID SOME BASIC DIAGNOSTICS AND DID NOT LOCATE AN ISSUE WITH THE BATTERY CONNECTIONS OR BATTERY ITSELF.

11/20/2020
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

AT HIGHWAY SPEEDS I HIT 2 OR 3 SMALL BUMPS CONSECUTIVELY ON THE PA TURNPIKE. THE CAR STARTED TO WOBBLE AND STEERING WHEEL SHOOK UNCONTROLLABLY. THIS WAS THE SECOND TIME THIS HAD HAPPENED...COULD NOT REGAIN CONTROL, HAD TO DOWNSHIFT RAPIDLY TO DECREASE SPEED AND GET CONTROL. LUCKILY, AT THIS TIME, THERE WAS NO ONE BEHIND ME BUT THERE ARE SO MANY PLACES ALONG THE TURNPIKE WHERE YOU'RE JAMMED BETWEEN CONCRETE BARRIERS, IT COULD HAVE BEEN VERY SCARY.

11/18/2020
Components: STEERING
Incident Date: 11/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

STEERING INTERMITTENTLY BECOMES VERY TIGHT / LOCKED AT HIGHWAY SPEEDS. THE PROBLEM SEEMS TO BE MORE COMMON IN COLD WEATHER BUT DOES HAPPEN IN SUMMER AS WELL.

11/12/2020
Components: STEERING
Incident Date: 04/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG8JW******
Summary

VEHICLE HAS LOOSE STEERING WHEN DRIVING. IT IS NOTICEABLY PRONOUNCE DURING HIGHER SPEEDS ON THE FREEWAY AT SPEEDS IN EXCESS OF 60 MPH. BUMPS AND IMPERFECTIONS IN THE ROAD MAKE THE STEERING FEEL WOBBLY AND LOOSE. DRIVER HAS TO CONTINUOUSLY INPUT STEERING CORRECTIONS WHILE DRIVING IN ORDER TO MAINTAIN A STRAIGHT LINE WHICH BECOMES EXTREMELY EXHAUSTING IN LONGER DRIVING TRIPS. ISSUE HAS BEEN EXPERIENCED SINCE FIRST PURCHASE IN APRIL OF 2020 BUT DRIVER ASSUMED IT WAS JUST NORMAL DRIVING OPERATIONS. AFTER FURTHER RESEARCH IT IS A COMMON ISSUES WITH OTHER LIKE VEHICLES.

11/11/2020
Components: POWER TRAIN
Incident Date: 10/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG8JW******
Summary

WITH NORMAL STREET DRIVING - DRY CONDITIONS AND GOING 30 MPH MOVING STRAIGHT THE 'SERVICE AXEL LICKING SYSTEM' WENT ON. BECAUSE OF FALSE MESSAGES THAT CLEAR THEMSELVES I TURNED THE CAR OFF AND ON AGAIN. IT DID NOT CLEAR. NOW IT SHOWED EVERY TIME I START UP MY JEEP. SEEMS THIS IS QUITE A PROBLEM IN 2018 JEEPS. ON JEEP FORUM THERE ARE OVER 100 COMPLAINTS AND THE REPAIR SHOP SAYS THE PART TO CORRECT IS BACK ORDERED FOR 6 MONTHS.

11/11/2020
Components: STEERING,SUSPENSION
Incident Date: 10/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN8JW******
Summary

UNABLE TO CONTROL STEERING AT HIGH WAY SPEED 65MPH JEEP SHOOK VIOLENTLY UNABLE TO CONTROL ! . VEHICLE ALMOST FLIPPED OVER

11/11/2020
Components: SUSPENSION
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJWEG9JL******
Summary

AS THE CUSTOMER WAS DRIVING IF A FORWARD DIRECTION, TRAFFIC CAME TO A VERY FAST DECREASE IN SPEED CAUSING THE DRIVER TO APPLY THE BREAKS HARDER THAN NORMAL BREAKING. THE DRIVER FELT AND HEARD A LOUD POP, FOLLOWED BY A BIG JERK AND VIOLENT SHAKING. SOMETHING APPEARED TO BE DIGGING INTO THE GROUND AS THE DRIVE CAME TO A STOP.*DT *TR

11/08/2020
Components: POWER TRAIN,STRUCTURE,ENGINE
Incident Date: 11/07/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

I WAS DRIVING ON THE INTERSTATE HIGHWAY WHEN I HEARD A LOUD POP AND SAW AN ARC FLASH AND PULLED TO THE SIDE EMERGENCY LANE. I THEN SAW FLAMES DRIPPING FROM MY JEEP AND THE ENTIRE FRONT END OF THE JEEP WENT UP IN FLAMES AND CAUGHT FIRE.

11/02/2020
Components: STEERING,SUSPENSION
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN0JW******
Summary

DEVELOPED SPEED WOBBLES (OR DEATH WOBBLES) WHEN DRIVING ON 95 NORTH , GOING JUST 60 MPH .THIS HAPPENED TWICE IN ABOUT 1/2 PERIOD . HADN'T HAPPENED BEFORE , BUT WAS VERY DANGEROUS . SEEMS TO BE A MORE COMMON PROBLEM THAN I THOUGHT (SEARCHING TEH INTERNET)

10/29/2020
Components: STEERING
Incident Date: 10/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

I STARTED THE VEHICLE AND PULLED OUT OF MY DRIVE, TURNING RIGHT. NO PROBLEM UNTIL A LEFT TURN, AND I COULDN'T TURN THE STEERING WHEEL TO THE LEFT. I WAS ONLY GOING ABOUT 35 MPH WITH NO TRAFFIC ON THE ROAD OTHER THAN MYSELF, SO I HAD TIME TO MOVE THE WHEEL TO THE RIGHT AND THEN BACK TO THE LEFT AND I HIT SOME RESISTANCE AND THEN IT STARTED WORKING NORMALLY. ABOUT ONE MILE DOWN THE ROAD IT OCCURRED AGAIN. 0830 HRS, DRY ROADS, SUNNY, 34 DEGREES FAHRENHEIT. DEALER COULD NOT DUPLICATE, IT HASN'T HAPPED AGAIN.

10/27/2020
Components: STRUCTURE
Incident Date: 04/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJWAG6JL******
Summary

WATER INTRUSION IN PASSENGER COMPARTMENT - DRIVER AND PASSENGER FLOOR AREA.

10/27/2020
Components: STEERING
Incident Date: 10/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

STARTED UP MY VEHICLE AND BEGAN TO ROLL FORWARD DOWN THE DRIVEWAY. REALIZED I COULD NOT TURN LEFT. THE STEERING WHEEL WAS TOTALLY LOCKED UP TO THE LEFT SIDE. I BRAKED AND STARTED TRYING TO TURN THE WHEEL. THEN IT LOCKED UP A SECOND TIME AS I TURNED RIGHT. THE WHEEL BECAME STUCK TO THE RIGHT. IT TOOK A LOT OF FORCE TO EVENTUALLY BREAK THE WHEEL FREE.

10/23/2020
Components: SUSPENSION
Incident Date: 10/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

TOOK JEEP IN FOR A RECALL ON STEERING STABILIZER AND WAS CHANGED BUT STILL GETTING THE "DEATH WOBBLE" WHEN I DRIVE OR 50MPH AND HIT A BUMP IN THE ROAD

10/19/2020
Components: STEERING
Incident Date: 10/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN8JW******
Summary

THERE IS A VIOLENT SHAKING OF THE STEERING WHEEL WHICH OCCURS AT HIGHWAY SPEEDS WHEN INITIATED BY A BUMP OR POTHOLE. IT IS KNOWN AS THE DEATH WOBBLE AND HAS TRIGGERED AT LEAST ONE RECALL. THAT RECALL REPAIR WAS DONE TO MY VEHICLE BUT IT HAS NOT RESOLVED THE PROBLEM. THE JEEP IS BACK AT THE DEALERSHIP NOW AND THEY ARE TRYING TO FIGURE IT OUT AGAIN.

10/17/2020
Components: STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 07/21/2020
Crash: Yes
Fire: Yes
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

I HAVE A LEMON JEEP THAT HAS CAUSED ME MANY ACCIDENTS DUE TO THE STEERING ISSUE AND ENGINE OVERHEATING AND LEAKING OIL WHICH I ALMOST STARTED A WILDFIRE IN NORTHERN CALIFORNIA MOUNTAINS HIGHWAY 299. UNACCEPTABLE, FCA DOESNT CARE ....

10/15/2020
Components: STEERING
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE WITH A HALF INCH OF ADDITIONAL PLAY. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN, THE VEHICLE HYDROPLANED DUE TO THE PLAY IN STEERING WHEEL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TWICE TO PREMIER CHRYSLER DODGE JEEP RAM OF BUENA PARK (7301 ARTESIA BLVD, BUENA PARK, CA 90621, (714) 646-7110) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10.

10/15/2020
Components: SEATS
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL, WHEN THE REAR PASSENGER SEAT FAILED TO RELEASE AND THE PLASTIC ADJUSTER DISINTEGRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ZAPPONE CHRYSLER JEEP DODGE RAM CLIFTON PARK LOCATED AT 1780 AL-9, CLIFTON PARK, NY 12065, (518) 383-2277, WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR SEAT RELEASE ASSEMBLY TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

10/14/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

I TOOK MY JEEP IN TO HAVE IT LOOKED AT BECAUSE IT STARTED MAKING A CLICKING SOUND. THEY TOLD ME I NEEDED TO FILE AN INSURANCE CLAIM TO REPAIR THE JEEP. THE ACTUAL WORDING WAS "UPON INSPECTION FOUND IMPACT DAMAGE ON LOWER RIGHT CONTROL ARM. DROP DOWN SHACKLE BRACKET FROM FRAME HAS BROKEN AT WELD POINTS. RECOMMEND TAKING TO THE BODY SHOP FOR REPAIRS." THE SERVICE MAN TOLD ME I WOULD HAVE NOTICED WHEN I DID THIS... I HAVE NOT DONE ANY OFF ROADING RECENTLY AND HAVE CERTAINLY NOT DONE ANYTHING TO CAUSE THIS ISSUE. THEN I LOOKED AT THE ISSUE..... I ALSO HAD A PROFESSIONAL WELDER LOOK AT IT... THE WELD WAS NOT DONE CORRECTLY. THERE IS NO WELDING MARKS ON THE SECOND PART OF THE WELD.*DT*JB*DT*JB

10/11/2020
Components: STEERING,SUSPENSION
Incident Date: 10/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

STANDARD 2018 JEEP WRANGLER, NO MODICATIONS, FACTORY TIRES, RECENTLY SERVICED WITH OIL CHANGE. DAY, DRY CONDITIONS, NO ROAD HAZARDS. WHILE DRIVING ON THE INTERSTATE AT APPROX 70 MPH, THE ASPHALT AREA AROUND AN OVERPASS IS A LITTLE HIGH, AND WHEN OUR FRONT TIRES MADE CONTACT WITH THE UNEVEN SURFACE, THE CAR IMMEDIATELY BEGAN TO VIOLENTLY SHAKE AND WOBBLE FOR OVER 45 SECONDS TO A MINUTE, AND THE STEERING WHEEL WOBBLED EXCESSIVELY WHILE I WAS TRYING TO TROUBLESHOOT THE MALFUNCTION, AND MAINTAIN CONTROL OF THE JEEP. I PROCEEDED TO SLOW FOR TO APPROX 40 MPH USING MY BRAKES LIGHTLY, AND MAINTAINING A GRIP ON THE STEERING WHEEL WHICH I COULD BARELY HOLD ONTO AND THE OSCILLATIONS, WENT AWAY. I RESUMED ACCELERATION BACK TO 65-70 MPH, AND AGAIN ENCOUNTERED SOME MORE UNEVEN PAVEMENT. THE ENTIRE EPISODE RE-OCCURED AND WAS SO VIOLENT THAT I NEEDED TO PULL OVER TO THE SIDE OF THE ROAD AND SHUTDOWN THE CAR AND VISUALLY INSPECT FOR DAMAGE. THE SHAKING WAS SO VIOLENT, I THOUGHT SOMETHING MIGHT HAVE BROKEN, OR THE TIRES WERE ABOUT TO FALL OFF. THIS CAR HAS APPROX 16,000 MILES, AND NEVER HAD ANY DAMAGE. THIS IS THE 6TH TIME THIS HAS HAPPENED.IN THE PAST TWO YEARS AND IT ONLY HAPPENS ON TARMAC TYPE SURFACES, WHILE GOING 60-75 MPH.

10/06/2020
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 10/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN5JW******
Summary

WHILE IN CRUISE CONTROL MODE ON A HIGHWAY DOING SPEED OF 70 MPH WHEN COMING TO A SLIGHT BUMP IN THE ROAD ON A CURVE CAUSES THE VEHICLE TO GO INTO SEVERE SHAKING MODE, EVEN AFTER CANCELING THE CRUISE CONTROL BY EITHER BRAKING OR CANCELING MANUALLY IT CONTINUES. THE ONLY WAY IT STOPS IS IF I PULL OFF THE HIGHWAY AND STOP THE CAR COMPLETELY.

09/29/2020
Components: STEERING,SUSPENSION
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN0JW******
Summary

STEERING WHEEL LOOSE AND HAS A LOT OF PLAY. ALSO WHEN DRIVING ON THE HIGHWAY OVER 50 MPH AND HIT A POT HOLE OR A SMALL BUMP, VEHICLE REAR WOBBLES AND ALMOST HAVE TO COME TO A COMPLETE STOP.

09/27/2020
Components: ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 09/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWEG3JL******
Summary

THE WIRING GOING TO THE STEERING COLUMN KEEPS SHORTING OUT MAKING IT SO THE HORN, STEERING WHEEL ELECTRICAL BUTTONS AND LIKELY AIRBAG STOP WORKING. THE DEALER SAYS IT IS THE CLOCK SPRING. IT HAS BEEN GOING ON SINCE PURCHASED WITH 12000 MILES AND REPLACED TWICE. AT 22000 MILES THE DEALER CANNOT KEEP IT FUNCTIONAL. I'M CONCERNED THAT THE LACK OF FUNCTIONAL SAFETY EQUIPMENT COULD LEAD TO INJURY OR DEATH. THIS ALSO LEADS TO LOSS OF VALUE IF THE MANUFACTURER CANNOT PROVIDE A SOLUTION.

09/24/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 09/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

WHILE DRIVING APPROXIMATELY 40 MPH THROUGH A DOUBLE CURVE ON A CITY STREET THE STEERING LOCKED UP ON MY 2018 JEEP WRANLGER. A STEERING ERROR, CHECK ENGINE LIGHT, TRACTION CONTROL AND ABS LIGHT ALL CAME ON. THE VEHICLE HAD TO BE TOWED BACK TO THE DEALER. THIS IS NOW THE 3RD TIME THE VEHICLE HAS BEEN TAKEN TO THE DEALER (TWICE VIA TOW). EACH TIME, THE SCANNER HAS GIVEN THE SAME CODES YET FCA HAS RETURNED THE VEHICLE TO ME STATED ITS FIXED. THE STEERING LOCKING UP COULD HAVE RESULTED IN AN ACCIDENT HARMING MYSELF OR ANOTHER VEHICLE.

09/24/2020
Components: STEERING
Incident Date: 09/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

MY 2018 WRANGLER VIOLENTLY SHAKES WHEN HITTING ANY SMALL BUMP ON THE HIGHWAY TRAVELING AT 50+ MILES PER HOUR. THIS HAS OCCURRED SEVERAL TIMES AND EVERY TIME IT FORCES ME TO UNSAFELY SLOW DOWN TO WELL BELOW THE SPEED LIMIT OR PULL OFF OF THE ROAD UNTIL IT STOPS.

09/23/2020
Components: STEERING
Incident Date: 08/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

THE STERRING ON THIS VEHICLE IS UNCONTROLLABLE. I RESEARCH THIS ISSUES AND FOUND MANY OTHER OWNER OF THIS VEHICLE HAVE THE SAME ISSUES. I BELIEVE THIS VEHICLE HAS A RECALL ON THE STEERING BOX AND IS CURRENTLY BEING REPLACE. HOW EVER I HAVE NOT RECIVED ANY NOTICES THAT THIS IS TRUE. IM CONSERN THAT THIS ISSUES WILL EVENTUALLY CAUSE AND ACCIDENT WHICH IM TRYING TO AVOID. IVE HAD THIS ISSUES FROM THE FIRST DAY I ROLL IT OUT OF THE DEALERSHIP AND THAT WAS 3 YEARS AGO. THANK YOU

09/22/2020
Components: POWER TRAIN
Incident Date: 09/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWEGXJL******
Summary

BOUGHT A CERTIFIED USED 2018 JEEP WRANGLER JKU WITH 41300 MILES AFTER A MONTH AND ABOUT 1200 MILES LOCKED 4X4 IN DRIVING IN MY FIELD TO CHECK MY CATTLE GOT BACK ON ROAD TOOK 4X4 OUT DROVE ABOUT A MILE HEADING HOME SMELT BURNING SMELL FROM TRANNY SMELT LIKE CLUTCH HEARD BANG MOTOR REVED UP QUIT MOVING PIECE OF CLUTCH CAME THREW TRANNY

09/21/2020
Components: STEERING
Incident Date: 12/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

WHILE DRIVING THE JEEP DOWN COUNTRY ROADS OR CITY HIGHWAYS THE STEERING IS ALL OVER THE PLACE. I'M CONSTANTLY CORRECTING THE STEERING TO TRY TO KEEP IT STRAIGHT DOWN THE ROAD, IT IS A WORKOUT JUST DRIVING ANYWHERE. IT IS VERY UNSAFE TO DRIVE ESPECIALLY ON NARROW COUNTRY ROADS WITH ONCOMING TRAFFIC WITH THE FEAR OF CRASHING INTO THEM! IF JEEP CANNOT FIX THIS ONGOING KNOWN PROBLEM VERY SOON THEN I WILL FOR SURE BE TRADING THIS DEATH TRAP OF A VEHICLE IN FOR SOMETHING MORE SAFE, RELIABLE, AND BUILT BETTER!

09/18/2020
Components: ENGINE
Incident Date: 05/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJWAG6JL******
Summary

BEGAN SMELLING COOLANT (SWEET SMELL), ALTHOUGH COULD NOT FIND LEAK. AT 15,600 MILES (MAY 2020), VEHICLE WAS BROUGHT TO JEEP DLR FOR SERVICE. FOUND SMALL CRACKS IN THE PLASTIC PORTION OF THE RADIATOR. NOW, AT 18,600, THE SWEET SMELL IS BACK. WILL NEED TO TAKE IT BACK IN TO JEEP DLR AGAIN.

09/16/2020
Components: STEERING
Incident Date: 07/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEGXJW******
Summary

THIS VEHICLE HAS EXCESSIVE WANDER WHEN DRIVING AT HIGHWAY SPEED 35+ MPH. THE ENTIRE TIME THE VEHICLE IS IN MOTION REQUIRES CONSTANT STEERING CORRECTION BY THE DRIVER, AND IT IS WORSE ON NARROW ROADS WITH ONCOMING TRAFFIC BECAUSE IT FEELS LIKE THE VEHICLE COULD WANDER INTO THE ONCOMING LANE. THIS HAS BEEN AT THE DEALER FOR A WARRANTY REPAIR AND A TSB WAS SUPPOSEDLY COMPLETED, BUT THE PROBLEM PERSISTS. I HAVE BEEN WITHOUT THE VEHICLE FOR WELL OVER 15 DAYS AT THIS POINT OVER 3 DIFFERENT VISITS FOR THE SAME ISSUE. THERE WAS A LOT OF PLAY OR A "DEAD SPOT" IN THE STEERING BEFORE THEY WERE ABLE TO TIGHTEN THAT UP AND IT NO LONGER HAS THIS, BUT THE CONSTANT DRIFTING FROM SIDE TO SIDE IN THE TRAFFIC LANE FEELS VERY UNSAFE AND IS QUITE FATIGUING WHEN DRIVING MORE THAN 20-30 MINUTES, AS THE DRIVER HAS TO HOLD ON TIGHTLY TO THE STEERING WHEEL AND MAKE CORRECTIONS CONSTANTLY. IT ALMOST FEELS LIKE THE VEHICLE IS DRIVING ON ICE, AND IT'S A REAL CHALLENGE TO MAINTAIN A STRAIGHT TRACK. THIS VEHICLE HAS HAD NO MODIFICATIONS OTHER THAN WHEELS AND TIRES, AND THE PROBLEM EXISTED WITH THE OEM WHEELS AND TIRES. NO SUSPENSION OR LIFT KIT, OR ANY OTHER TYPE OF MODIFICATIONS HAVE BEEN DONE ON THIS VEHICLE AND IT HAS APPROXIMATELY 20K MILES ON IT. PLEASE HELP US!

09/12/2020
Components: POWER TRAIN
Incident Date: 09/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4AJWAG9JL******
Summary

PRESSURE PLATE BROKE CAUSING CLUTCH TO BURN OUT IN LESS THAN A MILE DRIVE. JEEP HAS 41K MILES ON IT AND ITS CURRENTLY AT DEALERSHIP AWAITING REPAIR

09/11/2020
Components: STEERING
Incident Date: 09/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

SINCE PURCHASE THE STEERING WANDERS EXCESSIVELY, THIS LEADS TO DRIVER FATIGUE ON LONGER TRIPS BECAUSE I AM CONSTANTLY HAVING TO MAKE ADJUSTMENTS TO KEEP THE VEHICLE CENTERED. EVEN WITH THOSE ADJUSTMENTS WHEN ON A LONGER TURN ON THE INTERSTATE THE VEHICLE IS JUST NOT RESPONSIVE TO INPUT TO MAINTAIN A SMOOTH RADIUS TURN. I DON'T HAVE ANY SORT OF SHIMMY OR SHAKE AND I'VE HAD IT TO MY DEALER FOR INSPECTION, EVEN PAID FOR AN ALIGNMENT OUT OF POCKET BECAUSE I WAS CONCERNED. I KNOW HAVE 42K MILES ON IT AND JUST OUT OF MANUFACTURER WARRANTY AND FCA HAS ISSUED A TSB FOR REPLACING THE STEERING GEAR FOR THIS EXACT REASON HOWEVER, BECAUSE THIS ISN'T CONSIDERED A POWERTRAIN COMPONENT OR A SAFETY ISSUE I AM OUT OF LUCK. THIS ISSUE IS DESERVING OF MORE ATTENTION DUE TO THE NEAR UNCOOPERATIVE AND UNCHARACTERISTIC STEERING BEHAVIOR.

09/11/2020
Components: STEERING
Incident Date: 08/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFN1JW******
Summary

THE CURRENT WRANGLERS HAVE A SIGNIFICANT PROBLEM WITH STEERING. BECAUSE JEEP USED ALUMINUM STEERING BOX AND GEARS, AS OPPOSED TO STEEL, THERE IS AN UNACCEPTABLE AMOUNT OF "PLAY" IN THE STEERING, SPECIFICALLY ON CENTER. WHILE DRIVING AT 45MPH OR ABOVE, I CAN TURN THE WHEEL ALMOST A FULL INCH IN EITHER DIRECTION AND THE CAR DOES NOT RESPOND AT ALL. THERE OTHER DAY I WAS ON A HIGHWAY WITH UNEVEN PAVEMENT AND HAD TO SLOW DOWN SIGNIFICANTLY BECAUSE I COULD NOT CONTROL THE CAR. JEEP HAS NOW ISSUED A TSB REPLACING THE ALUMINUM BOX WITH A STEEL BOX. THE VAST MAJORITY OF PEOPLE HAVING THIS TSB PERFORMED STATE IT FIXES THE STEERING. I TOOK MY JEEP INTO MY DEALERSHIP 3 WEEKS AGO, WHILE HAVING JEEPCARES, THE NATIONAL CUSTOMER SERVICE FOR FCA, INVOLVED FROM THE START. FIRST THE DEALERSHIP TOLD ME THEY COULDN'T DO ANYTHING BECAUSE I HAD AN "AFTERMARKET" LIFT. WHEN I TOLD THEN THE LIFT WAS NOT AFTERMARKET AND IS MOPAR, THEY DEMANDED A RECEIPT TO PROVE IT. I BOUGHT THE LIFT OVER 1.5 YEARS AGO SO NO LONGER HAD A RECEIPT. THE ISSUE WAS ESCALATED UP THE CORPORATE LADDER MULTIPLE TIMES UNTIL THEY FINALLY AGREED TO REPLACE THE STEERING BOX UNDER WARRANTY. THERE HAD BEEN INSTANCES OF JEEP OWNERS COMING IN FOR THIS TSB BUT DEALERSHIPS WERE NOT REPLACING THE STEERING BOX WITH THE STEEL VERSION PER THE TSB, JUST PUTTING IN ANOTHER ALUMINUM BOX. THAT'S EXACTLY WHAT HAPPENED TO ME. THE MAIN POINT OF THIS IS THIS STEERING ABSOLUTELY NEEDS TO BE A RECALL. THE DEALERSHIPS ARE PUTTING FORTH EVERY EFFORT NOT TO DO THE WORK. AND THE PROBLEM IS SO BAD THAT FCA IS ONLY LETTING DEALERSHIPS ORDER 1 STEERING BOX PER WEEK, DUE TO THE OVERWHELMING NUMBER OF JEEPS WITH DANGEROUS STEERING AND DEMAND FOR THE PART. THERE IS MUCH MORE INFORMATION AND I CAN UPLOAD DOCUMENT IN MY POSSESSION. ANY QUESTIONS, FEEL FREE TO CALL, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/08/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 09/30/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4HJXEG1JW******
Summary

WHILE MY 16-YEAR-OLD DAUGHTER AND I WERE DRIVING ON THE FL 528/BEACHLINE EXPRESSWAY THE ENTIRE CLUTCH PRESSURE PLATE ASSEMBLY EXPLODED OFF MY VEHICLE. FLUIDS DRAINED AND IGNITED. THE ENTIRE VEHICLE WAS BURNED TO ASHES. THE FULL ACCIDENT INVESTIGATION REPORT IS INCLUDED IN THE UPLOAD.

09/03/2020
Components: POWER TRAIN
Incident Date: 07/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWEG1JL******
Summary

THE CLUTCH BROKE INTO PIECES AS I WAS DRIVING ON THE HIGHWAY. THE JEEP BARELY REACHED 50,000 MILES.

09/02/2020
Components: STEERING
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG3JW******
Summary

EVERY TIME I DRIVE ON THE HIGHWAY OVER 45 MPH I HAVE TO PLAY WITH THE STEERING WHEEL BACK AND FORTH AROUND 1 INCH BECAUSE IF I DON'T DO THAT MY WRANGLER PULLS TO LEFT OR RIGHT MOVING OUT THE LANE, I HAVE INFORMED THAT AT DEALERSHIP WHEN I TAKE MY WRANGLER FOR SERVICE AND THEY REPLACED THE STEERING DAMPER BACK IN SEPTEMBER 2019, BUT THE ISSUE STILL NOT FIXED. LAST WEEK I WENT TO A ROAD TRIP OF 6 HOURS DISTANCE AND IT'S VERY FRUSTRATING AND EXHAUSTING TO BE DRIVING THINKING THAT I MUST PLAY WITH THE STEERING WHEEL TO AVOID HAVING AN ACCIDENT.

08/31/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 07/23/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

THE 2018 JEEP WRANGLER BEGAN HAVING PROBLEMS IN OCT OF 2019 WITH A RACING ENGINE AND ELECTRICAL ISSUES, MAY OF 2020 THE CAR HAD SEVERE ELECTRICAL ISSUES AND THE DEALERSHIP COULD NOT FIND ANYTHING WRONG. THE CAR WAS AT THE DEALERSHIP FOR 5 DAYS. IN JUNE THE SAME ELECTRICAL PROBLEMS OCCURRED AND IT WAS AT THE DEALERSHIP FOR 6 DAYS. WHEN THE CAR WAS RETURNED TO US THE DEALERSHIP SAID NOT TO DRIVE IT VERY FAR. ON JULY 23RD. THE CAR WENT ROGUE IN REVERSE AT 60 MILES AN HOUR BACKWARDS. NO PRESSURE TO THE ACCELERATOR, IT JUST TOOK OFF, IT HAS BEEN DETERMINED THAT THE BRAKING SYSTEM DID NOT WORK. IT WAS IN OUR DRIVEWAY.

08/19/2020
Components: SUSPENSION,STRUCTURE
Incident Date: 08/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE FRAME WELDS ON THE VEHICLE WAS RUSTED THROUGHOUT THE SUBFRAME OF THE VEHICLE. ADDITIONALLY, SOME WELDS WERE NOT COMPLETED AND NOT CONNECTED TO THE JOINTS. THE VEHICLE WAS TAKEN TO JOHNSON DODGE CHRYSLER JEEP RAM DEALER (481 US-46, BUDD LAKE, NJ 07828), AND AN INSPECTED. THE MECHANIC INFORMED THE CONTACT THAT THERE WAS NO ISSUES WITH THE VEHICLE. THE MANUFACTURER WAS MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.

08/17/2020
Components: POWER TRAIN
Incident Date: 07/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWEG3JL******
Summary

A DOING A BRAKE JOB FOUND THAT THE LEFT SIDE, FRONT AXLE WAS LEAKING. VEHICLE HAS APPROXIMATELY 53,500 MILES.

08/17/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWEG3JL******
Summary

HAD ISSUE EARLIER THIS YEAR THAT CRUISE CONTROL DID NOT WORK PROPERLY. IT WOULD NOT TURN OFF WHEN BRAKE WHERE APPLIED. NOW IT DOES NOT EVEN WORK. VEHICLE HAD ABOUT 54,000 MILES ONLY WHEN I TRIED TO TEST IT SINCE THE LAST INCIDENT.

08/17/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWEG3JL******
Summary

VEHICLE HAS BEEN GARAGE KEPT EXCEPT FOR THIS ONE DAY. WE WHERE GETTING READY FOR A TRIP AND THAT NIGHT IT RAINED AND WE NOTICED WHEN MOVING THAT WAS A WATER LEAK. THE LEAK WAS COMING FROM THE CENTER OF THE FREEDOM PANELS. THE WATER DRIPPED ON THE ELECTRICAL MIRROR THEN ON TO THE RADIO AND FINAL INTO THE AUTOMATIC SHIFTIER. THIS HAPPENED NUMEROUS TIMES AFTER ON THAT DAY SINCE IT WAS A RAINY DAY THEN AFTER.

08/13/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

USB PORT 2. FAULT MALFUNCTION WITH CONNECTED TO USB CABLE.SHOWN OFF THE RADIO CREATING FUSE/RELAY MALFUNCTION.

08/12/2020
Components: STEERING
Incident Date: 02/10/2020
Crash: No
Fire: No
Summary

HELLO - I CURRENTLY HAVE A 2018 JEEP WRANGLER JL. I HAVE BROUGHT THIS VEHICLE TO THE DEALERSHIP SEVERAL TIMES ATTEMPTING TO SOLVE ISSUES WITH STEERING AND THERE HAS BEEN NO SOLUTION. THERE ARE MULTIPLE COMPLAINTS ONLINE THAT MENTION THE LOOSE STEERING IN THE 2018 MODELS. WHILE DRIVING AT SPEEDS PAST 50MPH THERE IS A SIGNIFICANT AMOUNT OF ROAD WANDER, STEERING WHEEL PLAY AND LACK OF CONTROL WITH THE VEHICLE. THE DEALERSHIP HAS REJECTED THIS STATING THAT THIS IS SIMPLE "A JEEP THING." I AM NOT SURE WHERE ELSE TO TURN AND AM ACTIVELY HOPING TO FIND A SOLUTION FOR THIS. THANK YOU.

08/05/2020
Components: POWER TRAIN
Incident Date: 05/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

I WAS NOTIFIED OF A SAFETY RECALL ON MY 2018 JEEP WRANGLER BY THE NHTSA BACK IN MAY OF 2020. I CALLED MY DEALERSHIP (CROWN CHRYSLER AND DODGE) TO SCHEDULE THE REPAIR AT THE END OF MAY. I WAS TOLD THEY WERE GOING TO ORDER THE NECESSARY PARTS TO FIX THE ISSUE AND WOULD CALL ME BACK. I NEVER RECEIVED A TELEPHONE CALL BACK FROM THEM, EVEN AFTER I CALLED BACK SEVERAL MORE TIMES OVER THE COURSE OF 3 1/2 MONTHS, TRYING TO GET THIS SAFETY RECALL FIXED. THEY ARE REFUSING TO RETURN CALLS ON THIS MATTER, REFUSING TO PERFORM THE RECALL FIX AND REFUSING TO TAKE A WRITTEN COMPLAINT FROM ME OVER THE MATTER. NOW WHEN I CALL THEM ASKING FOR AN APPOINTMENT TO FIX THE RECALL, THEY SIMPLY HANG UP ON ME. PER THIS SAFETY RECALL, MY VEHICLE HAS THE POTENTIAL TO CATCH FIRE WHILE BEING DRIVEN, PUTTING MYSELF AND FAMILY IN DANGER.

07/31/2020
Components: VISIBILITY/WIPER
Incident Date: 12/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JM******
Summary

FIRST TIME USING THE DEFROST THE WINDSHIELD CRACKED. I WAS STOPPED AT A RED LIGHT. JEEP IS ALWAYS GARAGE KEPT. CRACK IS EXACTLY IN THE SAME LOCATION THAT OTHERS ARE REPORTING TOO. BOTTOM CENTER WHERE THE GASKET MEETS.

07/29/2020
Components: STEERING
Incident Date: 07/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

EXCESSIVE PLAY IN STEERING WHEEL. THERE IS A DEAD ZONE FROM 1-2" LEFT AND RIGHT. VERY HARD TO STEER ON HIGHWAYS AND THE JEEP WANDERS FROM LEFT TO RIGHT. DID NOT DRIVE LIKE THIS BEFORE AND I'VE HAD IT FOR TWO YEARS. AFFECTS IT AT ALL SPEEDS BUT IS ESPECIALLY DANGEROUS ON THE HIGHWAY.

07/22/2020
Components: STEERING
Incident Date: 07/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG5JW******
Summary

I WAS DRIVING THE SERVICE DRIVE OF A MAJOR FREEWAY IN DETROIT GOING ABOUT 30 MPH. I WAS DRIVING STRAIGHT..NO TURNS. ALL OF A SUDDEN THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. I THOUGHT THE FRONT DRIVERS SIDE TIRE WAS FALLING OFF. I PULLED TO THE SIDE OF THE ROAD AND STOPPED THE CAR. I DROVE HOME WITH NO FURTHER ISSUES.

07/19/2020
Components: STEERING
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

THERE IS SOME TYPE OF ISSUE WITH THE STEERING WHICH CAUSES THE DRIVER TO KEEP ADJUSTING THE STEERING WHEEL CONSTANTLY. THIS ISSUE OCCURS AT LOW AND HIGH SPEEDS BOTH ON HIGHWAYS AND CITY STREETS. IT CAN FEEL LIKE THE JEEP WRANGLER IS DIFFICULT TO CONTROL AND REQUIRES A VERY ATTENTIVE DRIVER.

07/16/2020
Components: AIR BAGS,SEAT BELTS
Incident Date: 07/03/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4BJWFG1JL******
Summary

I SWERVED TO MISS A DEER.I RAN OFF A BIG DROP OFF&HIT ON MAINLY THE DRIVER'S SIDE.THERE WAS OVER $26K DAMAGE REPAIRS DONE.THEY HAVE DECIDED TO TOTAL MY JEEP WITH A LITTLE OVER 36K MILES.I RAN OFF THE RAID&HIT ON MAINLY THE DRIVER'S SIDE.MY AIR BAGS NEVER DEPLOYED BUT MOST IMPORTANTLY MY SEAT BELT DID NOT PREVENT ME FROM HITTING MY FACE ON THE STEERING WHEEL.I HAVE A GASH ABOVE MY RIGHT EYE THAT THE EMTS ADVISED ME TO GO TO A HOSPITAL TO HAVE STITCHES.BUTBWITH THE COVID-19 EPIDEMIC FULLY IN FORCE I DECIDED NOT TO GO TO THE NEXT COUNTY FOR MEDICAL.ASSITANCE SINCE MY LOCAL HOSPITAL IS NOT EQUIPPED TO PREFORM THE MEDICAL ASSISTANCE THAT WAS NEEDED. I MISSED SEVERAL.DAYS OF WORK FOR THIS INCIDENT. I'M ASKING FOR ANSWERS TO WHY MY AIR BAGS DID NOT DEPLOY BUT MOST IMPORTANTLY I'M WANTING & NEEDING TO KNOW WHY MY SEAT BELT DID NOT PREVENT MY FACE FROM HITTING THE STEERING WHEEL & ALSO WARPING MY STEERING WHEEL IN THE PROCESS. PLEASE I NEED ANSWERS FOR I'VE ALWAYS WANTED & DREAMED OF OWNING A JEEP. THEN I FINALLY WAS ABLE TO PURCHASE ONE BUT I NEED TO KNOW THAT IT IS ALSO SAFE FOR ME & MY FAMILY.

07/11/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 07/10/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4HJWDG0JL******
Summary

THE JEEP CAUGHT FIRE WHILE DRIVING NORMALLY YESTERDAY ON THE I95 HIGHWAY AT NORMAL SPEED.

07/03/2020
Components: STEERING
Incident Date: 04/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

EVERY SINGLE DAY I DRIVE MY JEEP I CONSTANTLY HAVE TO CORRECT MY STEERING BECAUSE IT'S CONSTANTLY WANDERING IN THE LANE, I'M AFRAID AN OFFICER IS GOING TO PULL ME OVER BECAUSE THEY MAY BELIEVE I'M DRIVING DRUNK. MY STEERING WHEEL HAS ABOUT 3' OF PLAY IN IT BEFORE THE WHEELS ARE RESPONSIVE, IT'S JUST DOWNRIGHT DANGEROUS TO DRIVE. *TR

06/30/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG3JW******
Summary

MY 2018 JEEP WRANGLER VIOLENTLY WOBBLES EVERY TIME WHEN GOING ABOVE 60 MILES/HOUR AND HITS THE SMALLEST BUMP. THE DEALERSHIP TOLD ME THAT TO FIX THE ISSUE I HAVE TO CHANGE ALL FOUR TIRES AND THAT I HAVE TO PAY FOR IT.

06/30/2020
Components: STEERING
Incident Date: 06/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG7JW******
Summary

I WAS ON THE 15 FREEWAY, CHANGING TO THE LANE ON MY RIGHT, SO I CAN THEN EXIT THE FREEWAY. ALL OF A SUDDEN THE JEEP STARTED SHAKING HARD. I GOT SO SCARED AND PUT MY HAZARD LIGHTS ON WHILE MAKING THE LANE CHANGE. STILL SHAKING AS I MADE MY EXIT. IT STOPPED AS I CAME TO A STOP AT THE LIGHT SIGNAL. I WENT STRAIGHT TO THE ONTARIO CA JEEP DEALER. 6/3/2020 THEY SAID IT WAS THE STEERING DAMPER THAT HAD ALREADY BEEN REPLACED, NEEDS TO BE REPLACED AGAIN AND THAT JEEP IS COVERING THE COST BUT THE PART IS ON BACKORDER AND THERE ISN'T AN ETA. THEY RESERVED A RENTAL CAR FOR ME THROUGH ENTERPRISE BUT I HAVE TO PUT DOWN THE $50.00 DEPOSIT AND PAY THE DAILY SALES TAX. I'M SCARED TO DRIVE MY JEEP ESPECIALLY SINCE THIS PART HAS ALREADY BEEN REPLACED.

06/29/2020
Components: STEERING
Incident Date: 04/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

THE WRANGLER HAS HAD LOOSE STEERING AND HARD TO KEEP STRAIGHT ON THE HIGHWAY SINCE LEASED. HAD BACK TO DEALER SEVERAL TIMES. IT HAD BOTH THE STEERING DAMPENER AND SWAY BAR REPLACED ONLY FOR THEM TO TURN AROUND AND TELL ME THAT THEY COULD NOT DUPLICATE THE ISSUE. IT IS GETTING WORSE THE MORE MILES THAT ARE PUT ON IT. I AM REALLY DISAPPOINTED IN JEEP/CHRYSLER! *TR

06/28/2020
Components: STEERING
Incident Date: 08/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN1JW******
Summary

LOOSE STEERING IN THE NEUTRAL STEERING STAGE. DEAD ZONE 1 INCH TO THE LEFT AND TO THE RIGHT. STEERING WHEEL STRAIGHT. JEEP WILL VEER TO THE RIGHT. THIS HAPPENS AT SPEEDS OF 50 MPH OR HIGHER.

06/18/2020
Components: STEERING,STRUCTURE
Incident Date: 02/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG5JW******
Summary

RUST ON THE FRAME (MAINLY THE WELDS) AND HUBS. THE DOORS LEAK ON DRIVERS AND PASSENGERS FLOOR WHEN OPENED DURING RAIN. STEERING HAS PLAY WHEN GOING THROUGH TURNS WHILE MAINTAINING HIGHWAY SPEEDS. *TR

06/17/2020
Components: STEERING
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

ALMOST 1.5-2" OF PLAY IN THE STEERING WHEEL WITHOUT THE WHEELS MOVING. *TR

06/15/2020
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG6JW******
Summary

VEHICLE IS UNDER RECALL W12/NHTSA 20V-124. FIAT/CHRYSLER (FCA) HAS BEEN STALLING US FOR QUITE A LONG TIME. THE CLUTCH PRESSURE PLATE MAY BECOME OVERHEATED AND FRACTURE THE TRANSMISSION, WHICH CAN RESULT IN PERSONAL INJURY, OR THE CAR GETTING FIRE.THE DEALER SAYS THAT CHRYSLER DOESN'T HAVE THE PART REQUIRED TO FIX THE CAR, AND FCA KEEPS ROUTING ME FROM ONE REPRESENTATIVE TO ANOTHER, BUT THEY WON'T EVEN SAY IF THEY HAVE THE PART. I HAVE BEEN MAKING PAYMENTS DILIGENTLY ON A CAR THAT CANNOT BE DRIVEN, AS THE STATEMENT ON THEIR OWN LETTER INFORMS THAT THE RECALL PERTAINS TO A SERIOUS SAFETY ISSUE. MY CAR HAS BEEN TO THE DEALER AND DEEMED THAT THERE IS A LEAK AND THE CLUTCH HOSE SO I SHOULDN'T DRIVE IT. THE CLUTCH ALREADY FEELS EXTREMELY SOFT AND I AM AFRAID TO DRIVE IT. FCA DOES IS NOT OFFERING ANY HOPES OF FIXING NOR IS PROVIDING ANY INFORMATION REGARDING A TIMELINE. *TR

06/11/2020
Components: STEERING
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFN7JW******
Summary

RECENTLY PURCHASED A CERTIFIED PRE OWNED WRANGLER 2018JLUR UNDER 25K MILES AND LESS THAN 2K MILES FROM PURCHASE. CHECKED OUT STEERING AND WAS LOOSE NOTICED WONDER AT FROM 20MPH TO OVER 65MPH. OVER 65MPH STEERING IS VERY LOOSE AND UNSAFE, WAS IN A CONSTRUCTION CORRIDOR ON HIGHWAY AND DUE TO HOW LOOSE STEERING AND WANDERING WAS IT COULD EASILY LEAD TO A CRASH AND FATALITY. THERE IS A DEAD ZONE OF A 30 DEGREE TURN OF THE WHEEL. DEALER WAS VERY HELPFUL AND CONFIRMED PITMAN ARM AND DRAG LINK NEEDED TO BE REPLACED, AS IT WAS STATED THE PITMAN ARM HAD SEIZED IN THE CONNECTION WITH THE DRAG LINK. *TR

06/11/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWEG2JL******
Summary

ELECTRONIC THROTTLE. STATIONARY WANT START WAIT A FEW MINUTES TO 20 MINUTES. THE CLOSE DEALERSHIP IS 2 TO 3 HOURS. ANY RECALL ON THIS PROBLEM. A LOCAL MECHANIC SAID DISCONNECT THE NEGATIVE. HE ALL SO SAID THE SAME THING WITH CHRYSLER. *TR

06/08/2020
Components: POWER TRAIN
Incident Date: 06/08/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

NOTICED A BURNT CLUTCH SMELL. COULD NOT ACCELERATE AFTER CLUTCH BURNT OUT. CAR WAS IN MOTION WHEN TRYING TO TRANSITION AND ACCELERATE AND THE CLUTCH STARTED BURNING AND SMOKING AND THE GAS PEDAL STOPPED ACCELERATING. *TR

05/22/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS NEVER INFORMED NOR SAW IN THE OWNERS MANUAL THAT THE VEHICLE WAS EQUIPPED WITH TWO BATTERIES. THE CONTACT WAS CONCERNED BECAUSE IF THE PRIMARY BATTERY WAS DISCONNECTED THE SECOND BATTERY WOULD STILL PROVIDE ELECTRICITY TO THE VEHICLE. THE CONTACT STATED THE SECONDARY BATTERY SHORT CIRCUITED AND THE VEHICLE WAS NOT ABLE TO BE STARTED. THE VEHICLE WAS TAKEN TO THE NAPLETON CHRYSLER JEEP DODGE RAM (1460 E OSCEOLA PKWY, KISSIMMEE, FL 34744, 407-288-8243) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERIES NEEDED TO BE REPLACED TO CORRECTLY DIAGNOSE THE FAILURE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE BATTERIES WERE AVAILABLE FOR PURCHASE AT THE DEALER AT A COST OF $800 FOR BOTH BATTERIES OR COULD BE PURCHASED AT THE LOCAL PARTS STORE. THE FAILURE MILEAGE WAS 40,000.

05/20/2020
Components: VISIBILITY/WIPER
Incident Date: 05/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG9JW******
Summary

WINDSHIELD CRACKED. 2ND TIME IN 1 YEAR. DRIVING DOWN ROAD. *TR

05/05/2020
Components: ENGINE
Incident Date: 05/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWDG1JL******
Summary

WHILE BRAKING THE JEEP, THE BRAKING SYSTEM DIDN'T OVERRIDE THE ENGINE. JEEP KEPT GOING IN DRIVE INSTEAD OF STOPPING. I HAD TO PUT IT IN NEUTRAL TO GET THE JEEP STOPPED. I ALMOST WENT INTO A BUSY HIGHWAY IN FRONT OF TRUCK GOING 60MPH. COULD HAVE BEEN HURT OR KILLED. *TR

04/26/2020
Components: STRUCTURE
Incident Date: 02/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

A SIGNIFICANT AMOUNT OF FRAME WELDS ARE RUSTING LESS THAN 1 YEAR AFTER PURCHASE.

04/24/2020
Components: UNKNOWN OR OTHER
Incident Date: 03/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN9JW******
Summary

FCA (JEEP CHRYSLER) HAS ISSUED A NOTIFICATION TO OWNERS VIA V88: "THE REAR QUARTER WINDOWS VERTICAL RETAINER ON YOUR VEHICLE MAY NOT BE PROPERLY INSTALLED TO THE DOOR RAIL AFTER REMOVAL. THIS CONDITION MAY CAUSE THE SOFT TOP REAR QUARTER WINDOW PANELS TO SEPARATE FROM THE VEHICLE WHILE DRIVING AT HIGHWAY SPEEDS." THIS VERY SITUATION ACTUALLY OCCURRED IN OUR VEHICLE WHILE DRIVING AT HIGH SPEED (I.E. THE SPEED LIMIT) ON I95 IN VIRGINIA ON 3/3/20. WITHOUT ANY WARNING, THE REAR QUARTER PANEL BLEW OUT ONTO THE HIGHWAY. THE NOISE WAS SO STARTLING, IT IS AMAZING THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. ALSO, NO OTHER MOTORIST WAS IMPACTED BY THE DISLODGED WINDOW (THIS TIME). HOWEVER, AS THIS WAS IN THE EVENING ON A HIGH-SPEED INTERSTATE, IT WAS NOT SAFE TO PULL OVER AND TRY TO RETRIEVE THE WINDOW FROM THE DRIVING LANES SO, WE ARE NOT CERTAIN THAT THE DISLODGED WINDOW DID NOT THEN PRESENT A POTENTIAL ROAD HAZARD TO OTHER MOTORISTS. HERE IS THE LINK TO THE FCA V88 NOTICE: HTTPS://WWW.CHRYSLER.COM/UNIVERSAL/WEBSELFSERVICE/PDF/V88.PDF I AM TRYING TO SEEK REIMBURSEMENT FROM FCA TO REPLACE THE WINDOW BUT THEY REFUSE TO TAKE RESPONSIBILITY FOR THE INCIDENT. THE GREATER CONCERN IS THAT IT COULD HAPPEN TO US AGAIN AND, MORE THAN LIKELY, WILL HAPPEN TO MANY OTHER DRIVERS OF SIMILAR VEHICLES. I SUSPECT NOT ALL CASES WILL HAVE OUTCOMES WHERE NO ONE WILL BE INJURED (OR KILLED).

04/16/2020
Components: STEERING
Incident Date: 09/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG2JW******
Summary

THE VEHICLE HAS ABOUT TWO INCHES OF LOOSE PLAY IN THE STEERING WHEEL, LEFT AND RIGHT OF CENTER. THIS IS TRUE WHETHER THE VEHICLE IS STATIONARY, IN MOTION OR EVEN IF THE VEHICLE IS ON A LIFT WITH THE WHEELS OFF THE GROUND. THE VEHICLE HAS BEEN TO THREE DEALERS AND TWO PRIVATE REPAIR FACILITIES AS WELL AS A CASE WITH JEEP WAVE. THE FIRST DEALER THREATENED TO VOID MY FACTORY WARRANTY. THE SECOND PUT A RESTRICTION ON THE FACTORY WARRANTY AND JEEP WAVE DROPPED THE CASE. THE DEALER I PURCHASED THE VEHICLE FROM GOT APPROVAL TO REPLACE THE STEERING GEAR DESPITE THE RESTRICTION. THE PROBLEM IS STILL NOT FIXED AND THEY SAID THEY CANNOT FIND ANYTHING ELSE WRONG WITH IT. THE OTHER DEALERS AND THE JEEP CORPORATION HAVE REFUSED TO FIX THE PROBLEM. THE VEHICLE IS OVER 18 MONTHS OLD AND ONLY HAS 1500 MILES ON IT. *TR

04/13/2020
Components: SUSPENSION,POWER TRAIN
Incident Date: 01/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED SWERVING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO ASHEBORO CHRYSLER DODGE JEEP RAM (1709 E DIXIE DR, ASHEBORO, NC 27203) WHERE IT WAS DIAGNOSED THAT THE TRACK BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO ASHEBORO CHRYSLER DODGE JEEP RAM, AND THE CONTACT WAS INFORMED THAT THERE WAS NOTHING ELSE THE MECHANIC COULD DO TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

04/03/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 03/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG6JW******
Summary

ON MARCH 16TH DROVE TO WORK AND PARKED CAR. LEFT WORK AND GOT INTO CAR IN PARKING LOT. UPON TRYING TO START THE CAR WE EXPERIENCED MULTIPLE ELECTRICAL ISSUES AS WELL AS LOSS OF POWER STEERING, TRACTION CONTROL, STABILITY CONTROL, ENGINE START/STOP FAILURE, PUSH START UNRESPONSIVE. CAR FINALLY STARTED ALTHOUGH MULTIPLE LIGHTS REMAINED ON. DROVE THE CAR SLOWLY TO FCA DEALER CLOSEST TO HOME AND EXPLAINED ISSUES TO SERVICE ADVISOR TYLER PENNINGTON. DEALER HAD CAR IN SERVICE FOR APPROXIMATELY 3 WEEKS UNTIL TODAY 4/3/2020. PICKED UP FROM SERVICE MANAGER AL BEGIL. MR. BEGIL EXPLAINED THAT THEY NEVER COULD PHYSICALLY FIND THE SOURCE OF THE ISSUES DESPITE GOING THROUGH MANY WIRING HARNESSES, MODULES, FUSE BOXES, ETC. COMMUNICATED WITH FCA ENGINEERING MULTIPLE TIMES OVER THE THREE WEEKS. SEEMS LIKE IT WAS ENGINEERING ADVISED DEALER TO TRY SOMETHING AND IF THAT DOESN'T WORK TRY LET ENGINEERING KNOW AND THEN THEY WOULD TRY SOMETHING ELSE. OUR SERVICE ADVISER SAID THAT THEY HAD NEVER SEEN ANYTHING LIKE IT. WHEN I PICKED UP THE VEHICLE, I WAS TOLD TO DRIVE AROUND TOWN SLOWLY FOR SEVERAL DAYS IN CASE POWER STEERING GOES OUT AGAIN. DON'T GO ON HIGHWAY. PAPERWORK FROM DEALER DOESN'T SHOW ANY CORRECTION FOR CONCERN. CALLED FCA CUSTOMER SUPPORT UPON ARRIVING HOME. CUSTOMER SUPPORT ADVISED THAT MY ISSUES NEEDED TO BE "ESCALATED" AND THAT SOMEONE WOULD REACH OUT TO ME ON MONDAY OR TUESDAY. I NOW GO THROUGH WEEKEND WITHOUT VEHICLE HAVING TO GO TO WORK EVERY DAY. FCA CUSTOMER SERVICE SAID THEY CAN'T OFFER A LOANER BECAUSE WE GOT CAR FROM DEALER. EXTREMELY UNPROFESSIONAL SERVICE DEPARTMENT AT DEALER. NOT MUCH BETTER FROM FCA SINCE I WON'T HEAR BACK FOR AT LEAST 3-4 DAYS. HAVE NOTES OF CONVERSATION WITH SERVICE MANAGER THAT SCARED MY WIFE AND I TO DEATH. JUST TOO MUCH TO WRITE HERE.

03/30/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 03/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWEG3JL******
Summary

I WAS USING THE CRUISE CONTROL WHEN TRAVELING ON THE HIGHWAY (3HR DRIVE) WAS GETTING OFF THE EXIT AND WHEN I WENT TO CANCEL IT WOULD NOT DO IT NOR TURN OFF. I WAS VERY FORTUNATE THAT WAS ABLE TO PRESS THE BRAKE AND WAS ABLE TO COME TO A COMPLETE STOP. I CALLED THE DEALER AND THE CORPORATE OFFICE AND IT SHOWS NO RECALLS. THEY SUGGESTED TO MAKE A COMPLAINT THROUGH NHTSA. THIS VEHICLE SHOULD BE INCLUDED UNDER THE RECALL U62/NHTSA 18V-332. ANY ASSISTANCE WILL BE APPRECIATED.*DT CONSUMER HAS NOT USED THE CRUISE CONTROL SINCE THE INCIDENT.*JB

03/29/2020
Components: STEERING
Incident Date: 03/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFNXJW******
Summary

STEERING FEELS 'LOOSE' AND 'WANDERS' FROM SIDE TO SIDE AT SPEEDS ABOVE 50MPH. I FEEL I HAVE TO FIGHT THE STEERING WHEEL JUST TO KEEP IT GOING STRAIGHT. IT OCCURS ON HIGHWAYS, SMOOTH ROADS, BUMPY ROADS, ALL ROAD CONDITIONS.

03/25/2020
Components: STEERING
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAN1JW******
Summary

DEAD ZONE IN THE STEERING WHEEL AND THE VEHICLE WANDERS AND REQUIRES CONSTANT STEERING WHEEL ACTION TO MAINTAIN LANE CONTROL.

03/19/2020
Components: STEERING
Incident Date: 03/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

WHILE TRAVELING ON THE HIGHWAY AT SPEEDS OF 70MPH MY STEERING WHEEL LOST THE ABILITY TO TURN LEFT. FELT LIKE I HAD NO POWER STEERING TO THE LEFT SIDE. THIS WENT ON FOR 10 MINUTES WHERE I COULD BARELY LEAN LEFT IT. ALL OF THE SUDDENLY THE STEERING WHEEL CORRECTED ITSELF AND THE VEHICLE JUMPED TO THE LEFT CAUSING ME TO ALMOST HIT ANOTHER VEHICLE. THE PROBLEM WENT AWAY AFTER IT CORRECTED ITSELF AND IT DIDN'T COME BACK THE REMAINING DAY.

03/13/2020
Components: STEERING
Incident Date: 03/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG9JW******
Summary

EXPERIENCING INTERMITTENT VIOLENT SHAKING AT SPEEDS BETWEEN 45 &50 MPH MAKING IT VERY DIFFICULT TO CONTROL THE STEERING. VEHICLE NEEDS TO BE BROUGHT TO A STOP FOR ISSUE TO BE CORRECTED. IT IS HAPPENING ON A WEEKLY BASIS. THE ISSUE STARTED AFTER HAVING THE DAMPER REPLACED WHICH WAS DONE DUE TO A RECALL. AFTER THE FIRST INCIDENT THE DEALER REPLACED THE STEERING DAMPER AGAIN AND IT HAS CONTINUED TO HAPPEN. WE HAVE CONTACTED FCA AND TRIED WORKING W/ OUR DEALERSHIP TO GET RESOLVED BUT THE BEST ANSWER WE HAVE RECEIVED IS TRY NEW TIRES AND KEEP DRIVING IT UNTIL IT HAPPENS AGAIN THEN TAKE IT BACK. AFTER RESEARCHING IT LOOKS LIKE THIS HAS BEEN A PROBLEM WITH MANY OTHER 2018 JEEP OWNERS THAT EXPERIENCING SIMILAR RESULTS AFTER CHANGING OUT THE DAMPER MULTIPLE TIMES. I FEEL THIS IS AN UNSAFE VEHICLE THAT JEEP IS NOT WILLING TO TAKE THE TIME TO CORRECTLY DIAGNOSE AND FIX THE ISSUE.

03/11/2020
Components: STEERING
Incident Date: 03/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG1JW******
Summary

WHEN DRIVING DOWN THE ROAD THE STEERING SEEMS LOSE AND THE CAR WONDERS ON THE ROAD. THE STABILIZER HAS BEEN REPLACED BUT THE STEERING ITSELF IS LOOSE. I JUST GOT AN ALIGNMENT AND THE PROBLEM STILL HAPPENS. I DRIVE ON THE HIGHWAY TO WORK AND I HAVE A HARD TIME CONTROLLING THE JEEP IN A STRAIGHT LINE.TOOK IT TO THE DEALER AND THEY SAID NOTHING WAS WRING AND THATS JUST HOW THEY ARE. THIS IS THE SAME THING THEY TOLD ME WHEN I COMPLAINED ABOUT THE DEATH WOBBLE AND NOW THAT IS BEING ADDRESSED.

03/11/2020
Components: UNKNOWN OR OTHER
Incident Date: 03/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

59800 MILES, AND A LEAKING RADIATOR. SEEMS LIKE IT'S LEAKING ON WHERE THE PLASTIC IS CRIMPED TO THE ALUMINUM. THIS IS MY SECOND WRANGLER AND 2ND ONE WITH THIS ISSUE. BOTH WRANGLERS WERE DIFFERENT GENERATIONS

03/11/2020
Components: STEERING
Incident Date: 03/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

THE STEERING ISSUE BEGAN AS A SHUTTER AND VIBRATION AT HIGHWAY SPEEDS WHEN GOING OVER A BUMP OR A RUT. THE DEALERSHIP HAS TAKEN THE VEHICLE IN AND KEPT IT ON THREE SEPARATE OCCASIONS. THE ISSUE HAS SUBSIDED A BIT BUT NOW THE VEHICLE'S ALIGNMENT IS OFF AND THE STEERING IS VERY LOOSE. YOU HAVE TO KEEP THE STEERING WHEEL TURNED TO THE ONE O'CLOCK POSITION, TO THE RIGHT, WHILE DRIVING AT HIGHWAY SPEEDS OR THE JEEP WILL DRIVE OFF OF THE LEFT SIDE OF THE ROAD. THE VEHICLE CONSTANTLY DRIFTS WHILE DRIVING SO YOU NEED TO MANEUVER THE WHEEL BACK AND FORTH CONSTANTLY TO KEEP THE JEEP ON THE ROAD. THE WHEEL IS SLOPPY WITH A LOT OF PLAY FOR THE FIRST INCH OR TWO ON EITHER SIDE. THE DEALER HAS NOT BEEN ABLE TO FIX THIS ISSUE AND IT IS AN ABSOLUTE SAFETY HAZARD. THIS IS MY ONLY PERSONAL VEHICLE SO I DON'T HAVE ANOTHER OPTION. I PURCHASED THE JEEP BRAND NEW AND IT HAS NEVER BEEN IN AN ACCIDENT OR ABUSED. THIS JEEP NEEDS TO BE RECALLED OR REPLACED. IT IS UNACCEPTABLE THAT BEST JEEP CHRYSLER IN PLYMOUTH, MA WON'T CORRECT THE ISSUE OR REPLACE THE JEEP. THE FM RADIO, BLUETOOTH, AND CLOCK ARE ALSO BROKEN AND THEY HAVE NOT BEEN ABLE TO FIX THAT EITHER.

03/10/2020
Components: STEERING
Incident Date: 09/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN5JW******
Summary

LOOSE STEERING AND WANDERS

03/09/2020
Components: STEERING
Incident Date: 03/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG5JW******
Summary

AT HIGHWAY SPEEDS START SHIMMY (DEATH WOBBLE) HIT A BUMP OR ROAD IMPERFECTION, THAT SHOULDN'T HAPPEN ON A NEW CAR IT CAN LEAD TO A FATAL ACCIDENT

03/05/2020
Components: STEERING
Incident Date: 02/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG7JW******
Summary

JUST PURCHASED THIS VEHICLE AND PICKED UP ON 2/14/20 AND HAVE EXPERIENCED VIOLENT "DEATH WOBBLE". CALLED THE DEALERSHIP AND THEY SAID IT WAS FROM MY LIFT THAT I JUST HAD INSTALLED. AFTER A RE-CHECK, THE PLACE THAT DID THE LIFT STATED THERE WAS NOTHING WRONG WITH THE LIFT. I CONTINUED TO EXPERIENCE THE WOBBLE FROM THAT POINT ON AND TILL THIS DAY. WOBBLE WILL OCCUR AT ANY SPEED UNDER 50 MPH, HOWEVER, I AM ABLE TO SLOW DOWN AND EVENTUALLY GAIN CONTROL OF THE VEHICLE IF UNDER THAT SPEED LIMITS. CANNOT CONTROL VEHICLE WHEN ENGAGES IN WOBBLE OVER 50-55 MPH. TOOK ME INTO ONCOMING TRAFFIC ON HIGHWAY, NO CONTROL OF STEERING, BRAKING WAS INEFFECTIVE, STEERING WHEEL SHAKING VIOLENTLY AND COULD NOT GRIP AND I HAD TO WAIT FOR THE VEHICLE TO COME TO A STOP ON ITS OWN (ON THE HIGHWAY) IN ORDER FOR IT TO COME OUT OF THAT CONDITION. VERY DANGEROUS AND I AM LUCKY THAT I WAS NOT KILLED THAT DAY. SINCE THEN, I DO NOT DRIVE OVER 50-55 MILES PER HOUR. IT FELT LIKE THE TIRES WERE GOING TO DETACH FROM THE VEHICLE AND THE VEHICLE WAS GOING TO FALL APART RIGHT THERE ON THE ROAD. FOR THE LESS AGGRESSIVE WOBBLES THAT ARE EXPERIENCED EACH TIME I DRIVE, I DO NOT FEEL COMFORTABLE HAVING ANYBODY IN THE VEHICLE WITH ME BECAUSE I AM SCARED FOR THEIR SAFETY. I JUST BROUGHT TO AUTO REPAIR SHOP TODAY AND THEY SAID THE STEERING STABILIZER WAS WORN OUT AND NEEDED REPLACEMENT. I LOOKED UP A RECALL FROM JUNE 2019 AND IT STATED THAT THIS WAS COMPLETED FOR MY VEHICLE. APPEARS THIS IS GOING TO BE THE 2ND REPLACEMENT SINCE JUNE FOR THE STABILIZER.

03/04/2020
Components: SEATS
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

THE REAR SEAT LATCH DOES NOT FOLD DOWN THE BACKSEATS LIKE IT IS SUPPOSED TO. THE HEAD REST WILL FOLD DOWN, BUT THE ACTUAL SEAT WILL NOT.

03/02/2020
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 02/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

WHEN DRIVING ON THE FREEWAY AT ABOUT 65 MPH . IF I HIT A BUMP OR POTHOLE IN MY LANE THE FRONT END AND STEERING WHEEL JUMPS/SHAKES VIOLENTLY AND THE VEHICLE IS VERY DANGEROUS AND SCARY AND HARD TO CONTROL . THIS HAS HAPPENED ALOT . IT IS VERY DANGEROUS .

03/02/2020
Components: STEERING
Incident Date: 03/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXCG4JW******
Summary

JEEP JL 2 DOOR WRANGLER RUBICON STEERING WANDERS HORRIBLY CAUSING AN UN-SAFE DRIVING CONDITION. VEHICLE HAS HAD STEERING STABILIZER REPLACED BY RE-CALL AS WELL AS A NEW FRONT TRACK BAR BY WITHOUT NOTICEABLE IMPROVEMENT IN DRIVING CHARACTERISTICS. SIGNIFICANT PLAY IN STEERING WHEEL WITH CONSTANT STEERING ADJUSTMENT TO DRIVE DOWN STRAIGHT ROAD. I HAVE OWNED TWO PREVIOUS JEEPS WHICH DROVE MUCH BETTER THAN THIS JL.

03/01/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 02/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWEG4JL******
Summary

THE VEHICLE DOES NOT CRANK AND HAVE TO WAIT 10 TO 15 MINUTES FOR IT TO START.IT HAPPENED FOUR TIMES IN A WEEK. THERE ARE LOTS OF TRENDS ONLINE WITH OTHER JEEP WRANGLER OWNER WITH THE SAME PROBLEM. NO DIAGNOSTIC ERROR WHEN USING OBD SCANNER.

03/01/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG7JW******
Summary

BACK UP CAMERA SCREEN WILL OCCASIONALLY TURN BLUE OR BLACK WHEN VEHICLE IS PUT IN REVERSE. DEALER HAS BEEN UNABLE TO REPLICATE AND RESOLVE THIS ISSUE. AFTER TALKING TO OTHER JEEP OWNERS THIS SEEM TO BE A SOMEWHAT COMMON ISSUE WITH NO RESOLUTION FROM JEEP.

03/01/2020
Components: STEERING
Incident Date: 02/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

CAR WILL NOT KEEP STRAIGHT, WOBBLES LEFT AND RIGHT DURING NORMAL DRIVING. TOOK TO DEALERSHIP MULTIPLE TIMES. ADDRESSED THE TRAC BAR RECALL BUT STILL HAVING ISSUES.

02/29/2020
Components: STEERING,SUSPENSION
Incident Date: 12/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN6JW******
Summary

WHILE DRIVING AT APPROXIMATELY 55 MPH I HAD A SEVERE VIBRATION (DEATH WOBBLE) IN THE FRONT OF MY JEEP. IT IS 2018 WITH LESS THAN 4,000 MILES. IT HAS HAPPENED SEVERAL TIMES AND I HAVE TAKEN IT TO JEEP BUT THEY WERE UNABLE TO RECREATE IT.

02/28/2020
Components: STEERING
Incident Date: 11/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

WHILE DRIVING AT HIGHWAY SPEEDS, A SMALL BUMP IN THE ROAD WILL CAUSE THE STEERING COLUMN TO SHAKE EXCESSIVELY ALONG WITH THE FRONT WHEELS GOING INTO A SEVERE WOBBLE. THIS WOBBLE WILL NOT STOP UNTIL THE VEHICLE SLOWS DOWN UNDER 15 MPH.

02/25/2020
Components: ENGINE
Incident Date: 02/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJWAG6JL******
Summary

RADIATOR LEAK (FAILURE). JEEP DEALER CONFIRMED AND REPAIR IS IN PROCESS.

02/25/2020
Components: POWER TRAIN
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJWAG6JL******
Summary

LOUD "CLANKING" NOISE COMING FROM REAR OF VEHICLE WHEN ACCELERATING FROM DEAD STOP AND LIGHTLY ACCELERATING FROM 5MPH.

02/24/2020
Components: STEERING
Incident Date: 10/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

IN JULY OF 19 I PURCHASED MY 2018 JEEP WRANGLER SPORT S 4DR FROM A LOCAL DEALERSHIP. ABOUT 1000 MILES INTO OWNERSHIP I BEGAN NOTICING LOOSE STEERING WITH EXCESSIVE PLAY. I TOOK THE JEEP IN FOR SERVICE AND A FLASH TSB WAS PERFORMED, THE PROBLEM WAS BETTER, BUT STILL PRESENT. AT THE SAME TIME I WAS ALSO PART OF THE WELD RECALL NO REPAIR NEEDED. I STARTED NOTICING SHUTTERING AT HIGHWAY SPEEDS AFTER HITTING BUMPS. I HAD THE SUSPENSION CHECKED WHEN I WENT IN FOR THE SECOND WELD RECALL NOTICE ON MY JEEP IN 01/19, IT WAS OK ACCORDING TO THE DEALERSHIP. 02/19 I EXPERIENCED EXCESSIVE VIBRATION/SHUTTERING OF THE FRONTEND AFTER HITTING A BUMP AT HIGHWAY SPEEDS. DID NOT STOP UNTIL I SLOWED TO ABOUT 40MPH. TOOK TO DEALERSHIP, AN UPGRADED STEERING DAMPENER WAS PLACED ON THE VEHICLE. SHUTTERING CONTINUED. 10/19 SHUTTERING GETS WORSE. WHILE DRIVING ABOUT 55MPH STEERING LOCKS UP ON A CURVE TWO TIMES, LIKE THE POWER STEERING DROPPED FOR A COUPLE SECONDS THEN RETURNED. TAKEN TO THE SHOP, DAMPENER REPLACED AGAIN, CANT DUPLICATE LOCK UP. I CONTACTED JEEP CARES AND FCA. 11/19 VEHICLE IS TAKEN TO THE SHOP AGAIN FOR 2 WEEKS. SHOP ACKNOWLEDGES STEERING IS LOOSER THAN IT SHOULD BE. STEERING GEAR IS REPLACED. AFTER GETTING VEHICLE BACK STEERING IS TIGHT BUT NOW WANDERING ALL OVER THE PLACE, CANT KEEP JEEP IN A STRAIGHT LINE ESPECIALLY AT HIGH SPEED. 12/19 VEHICLE IS TAKEN BACK TO SHOP ALIGNMENT IS PERFORMED. AFTER A COUPLE HUNDRED MILES I NOTICE STEERING IS LOOSE AND THERE IS A DEAD SPOT IN THE STEERING AGAIN. I RELAY THIS TO FCA. 01/19 FCA REGIONAL TECH DRIVES VEHICLE, SAYS ITS DRIVING AS DESIGNED, CHECKS ALIGNMENT AND ADJUSTS CASTER. PROBLEMS WITH LOOSE STEERING AND DEADSPOT PERSIST. JEEPS DEGREE OF WANDERING DEPENDS ON CONDITIONS SEEMS EVEN MORE DIFFICULT TO OPERATE ON WINDY DAYS THAN IT WAS BEFORE STEERING GEAR CHANGE. TAKES CONSTANT CORRECTIONS TO KEEP IT GOING STRAIGHT.

02/20/2020
Components: STEERING,SUSPENSION
Incident Date: 11/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE WENT OVER A BUMP IN THE ROAD AND BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THERE WAS NO WARNING BEFORE, DURING OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO RANDY MARION CHRYSLER DODGE JEEP RAM 2000 US-421, WILKESBORO, NC 28697 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE STEERING DAMPER. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD 7630 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, WHERE THE STEERING DAMPER WAS REPLACED A SECOND TIME HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD, WHERE THE VEHICLE WAS TEST DRIVEN BY A TECHNICIAN. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. ON ANOTHER OCCASION WHILE MERGING INTO TRAFFIC AT 55 MPH, THE VEHICLE FISHTAILED. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND DROVE BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

02/18/2020
Components: SUSPENSION
Incident Date: 01/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG3JW******
Summary

REAR LOWER CONTROL ARM MOUNT/ TRACK BAR MOUNT FAILED. APPEARED TO HAVE ONLY HALF OF THE MOUNT WELDED IN A MANUFACTURING DEFECT. QUALITY CONTROL ISSUE.*DT CONSUMER HEARD A CLUNK/KNOCKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE RIGHT REAR LOWER CONTROL ARM BRACKET HAD SEPARATED FROM THE FRAME. MANUFACTURER STATED THAT THE CAUSE OF THE SEPARATION WAS THAT THE RIGHT REAR LOWER CONTROL ARM BRACKET INBOARD WELD WAS COMPLETELY OFF-SEAM. MANUFACTURER REPAIRED VEHICLE ON 2/5/2020. *DL

02/16/2020
Components: STEERING
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

WHILE DRIVING OUR 2018 WRANGLER JL IN 20-30 DEGREE TEMPERATURE THE STEERING ASSIST LOCKED UP, CAUSING MY WIFE TO DRIVE THE VEHICLE OFF OF THE ROAD WHILE IN A SLOW SWEEPING CURVE. AFTER A SECOND OR TWO THE STEERING RE-ENGAGED AS SHE WAS TRYING TO STEER BACK ONTO THE ROAD AND SHE SUDDENLY VEERED BACK ONTO THE ROAD. A FEW SECONDS LATER IT HAPPENED AGAIN. FORTUNATELY NOTHING WAS STRUCK AND NO ONE WAS INJURED. AFTER THE VEHICLE CONTINUED TO WARM UP THE LOCKUP DID NOT OCCUR AGAIN. THIS WAS 3 WEEKS AGO. TWO DAYS AGO, WHILE STARTING OUT DRIVING IN MID 30 DEGREE TEMPERATURES THE STEERING AGAIN LOCKED UP FOR ABOUT A SECOND BEFORE REENGAGING. ALL INSTANCES OCCURRED AFTER THE JEEP WAS SITTING OUTSIDE IN THE COLD AND STARTED FOR THE FIRST TIME THAT DAY. BOTH EVENTS OCCURRED WITHIN THE FIRST 4-5 MINUTES OF DRIVING AT SPEEDS IN THE 45-50MPH RANGE WHILE MAKING TURNS TO THE WHEEL. THE BIG DANGER HERE IS THAT IF THE VEHICLE IS IN A TURN AND THE STEERING GOES OUT, THE DRIVER COULD TRY AND TURN HARD ON THE STEERING WHEEL TO REGAIN CONTROL AND IF THE STEERING ASSIST KICKS BACK IN, AN OVERSTEER SITUATION COULD OCCUR CAUSING THE VEHICLE TO ROLL OVER OR CROSS OVER INTO ONCOMING TRAFFIC. FCA HAS ALREADY ISSUED A TSB FOR THE POSSIBLE PROBLEM (08-092-18) WHICH I WILL NOW CONTACT MY LOCAL DEALER TO SEE IF THEY WILL INVESTIGATE.

02/16/2020
Components: STEERING,SUSPENSION
Incident Date: 02/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

WE BOUGHT THIS VEHICLE FROM HOFFER JEEP IN TOPEKA, KS. THE VEHICLE WAS WON BUY A PERSON AT A CASINO EVENT SO WE ARE THE 2ND OWNER. THE VEHICLE HAD, I BELIEVE UNDER 2K MILES, UPON OUR PURCHASE. SINCE, WE HAVE OWNED THE VEHICLE IT HAS CONSISTENTLY HAD A "DEATH WOBBLE". I SIMPLY CANNOT COUNT HOW MANY TIMES AT OR UNDER MANDATED HIGHWAY SPEEDS THIS VEHICLE HAS ENTERED A 'DEATH WOBBLE". THE MOST RECENT WAS FROM RETURNING FROM MANHATTAN KS TO KANSAS CITY THE VEHICLE ENTERED A "DEATH WOBBLE" NO LESS THAN 4 TIMES. THE LAST TIME I WAS DRIVING 5 MILES UNDER THE 75MPH SPEED LIMIT WHEN HITTING SOME ROAD CHATTER, NOTHING SIGNIFICANT, CAUSED UNCONTROLLABLE CHATTER IN FRONT WHEELS, AXLE, GENERATING STRONG VIBRATION THROUGH THE STEERING COLUMN AND WHEEL. I RELEASED THE ACCELERATOR AND THE VEHICLE CAME OUT OF THE "DEATH WOBBLE" AT 27MPH, ON AN INCREDIBLY BUSY HIGHWAY. THIS WAS/IS UNSAFE AT HIGHWAY SPEEDS. THE DANGERS IT CAUSED COULD HAVE BEEN CATASTROPHIC IN NATURE AND NEED TO BE ADDRESSED BEFORE SOMEONE IS KILLED. THIS VEHICLE IS STOCK AND HAS NOT HAD ITS SUSPENSION, TIRES, ETC., ADJUSTED OR MANIPULATED IN ANY SHAPE, FASHION, OR FORM. PLEASE ADVISE ON HOW THIS MATTER SHOULD BE DEALT WITH GOING FORWARD? THANKS

02/15/2020
Components: STEERING,SUSPENSION
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG9JW******
Summary

DRIVING AT HIGHWAY SPEEDS THE VEHICLES STEERING IS DANGEROUS AND IT BECOMES MORE PRONOUNCED IN THE WIND AND IN THE RAIN. IT DRIFTS DANGEROUSLY AND WHEN TRYING TO CORRECT THE DRIFT THE STEERING IS NOT VERY RESPONSIVE SINCE IT HAS WAY TOO MUCH PLAY SO YOU BEGIN TO OVER CORRECT CAUSING EVEN MORE ISSUES. IN THE RAIN THE VEHICLE HAS THE FEEL AS IF IT'S HYDROPLANING AND THE IMPACT FROM THE WETS ROADS AND PUDDLES CAUSES THE VEHICLE TO DRIFT EVEN MORE. I FOUND THAT MANY PEOPLE HAVE RECEIVED REPLACEMENTS OF THE 1.STEERING BOX (68259507AE) 2.THE DAMPER (RECALL 77072360) 3.TRACK BAR (68394087AA) ALL OF THESE PARTS HAVE BEEN UPGRADED BY MOPAR AND I'M GUESSING THAT WAS FOR OBVIOUS REASONS BUT MY DEALERSHIP AND CUSTOMER SERVICE AT JEEP/CHRYSLER REFUSE TO ACKNOWLEDGE THERE IS A PROBLEM YET THE PROBLEM PERSISTS. I SHOWED THEM PROOF IN BOTH VIDEOS AND WITH THE UPGRADED PARTS AND IT DOES NOT SEEM TO MATTER TO THEM THAT THIS IS A DANGEROUS SITUATION. I WILL PROVIDE A LINK OF A PERSON WHO GOT THESE ISSUES REPAIRED THIS INDIVIDUAL HAS THE SAME MAKE MODEL AND YEAR JEEP I HAVE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=ASZ1WUJBJBY . I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE IT FEELS DANGEROUS TO ME ... MY WIFE WILL NOT DRIVE IT AT ALL AND SHE WAS THE ONE WHO WANTED THE VEHICLE SINCE WE BOUGHT IT FOR HER. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE. I HAVE DONE THE RESEARCH AND 1,000'S OF PEOPLE ARE COMPLAINING ABOUT THIS, SOME HAVE A DANGEROUS WOBBLE, SOME HAVE REALLY BAD DRIFT WHERE ITS HARD TO KEEP THE VEHICLE ON THE ROAD AT HIGHWAY SPEEDS, AND SOME HAVE BOTH. FUNNY, I WAS TOLD BY MY DEALERSHIP THAT THIS WAS NORMAL FOR A JEEP AND ITS NOT ACCEPTABLE I TOLD HIM IT FELT DANGEROUS AND HE AGREED IT DRIFTS BUT SAYS THAT NORMAL FOR A JEEP. IT GETS SO BAD AT TIMES IN THE RAIN I HAVE TO GET IN THE RIGHT LANE AND DRIVE 30 MILES PER HOUR IN A 70 MILE PER HOUR ZONE . THE JEEP HAS ONLY 5K MILES

02/14/2020
Components: SUSPENSION,STRUCTURE
Incident Date: 08/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJWAG6JL******
Summary

BODY: WATER LEAK FROM HARDTOP (RIGHT FRONT PASSENGER) AND (FRONT CENTER - WHERE HARDTOP MEETS WINDSHIELD PILLAR). MULTIPLE ATTEMPTS TO CORRECT (REPLACED ALL SEALS) AND THERE IS STILL A LEAK FROM FRONT CENTER (WHERE HARDTOP MEETS WINDSHIELD PILLAR). SUSPENSION: LOUD 'CLUNK' OR 'THUMP' COMING FROM REAR WHEN ACCELERATING FROM BOTH A DEAD STOP AND WHILE MOVING AT LESS THAN (5) MPH AND ACCELERATING.

02/14/2020
Components: STEERING,EQUIPMENT
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDNXJW******
Summary

THERE HAVE BEEN THREE SEPARATE EVENTS THAT OCCURED RELATED TO THE FRONT STEERING SHAKING ON THE VEHICLE. TWO OCCURRED BEFORE I HAD THE RECALL DONE CALLED 02V41182 STEERING DAMPER. DRIVING ~60 MPH, ~30 DEGREES F, AND AFTER HITTING A BUMP. I THEN TOOK IT IN FOR SERVICE FOR THE WORK COVERED UNDER THE STEERING DAMPENER TO BE FIXED. APPROXIMATELY 5 MINUTES AFTER LEAVING THE DEALER, I WAS DRIVING AND THE ISSUE OCCURRED AGAIN FOR THE THIRD TIME. I AM SCARED FOR THE SAFETY OF MY LIFE AND INTEGRITY OF THE STEERING SYSTEM AS ALL THREE EVENTS OCCURRED ON THE THE HIGHWAY.

02/13/2020
Components: STEERING
Incident Date: 02/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG8JW******
Summary

THE MORNING OF FEB 6, 2020, I WAS DRIVING MY 2018 JL (APPROX 16K MILEAGE) ON THE HIGHWAY AT ~65 MPH WHEN THE STEERING ALL OF A SUDDEN LOCKED UP GOING INTO A RIGHT BEND IN THE HIGHWAY. SUDDENLY I WAS UNABLE TO TURN THE VEHICLE TO THE RIGHT TO STAY IN THE MIDDLE LANE AND ENDED HALFWAY IN THE LEFT FAST LANE HEADED STRAIGHT FOR THE CONCRETE HIGHWAY MEDIAN BARRIERS. THANK GOODNESS THERE WERE NO CARS ON THE HIGHWAY NEXT TO ME IN THE LEFT LANE THAT THE UNRESPONSIVE STEERING FORCED ME INTO. AFTER I SLOWED DOWN, THE STEERING WENT BACK TO NORMAL AND I WAS ABLE TO GET OVER TO THE RIGHT HAND LANE WITHOUT INCIDENT AND EXIT THE HIGHWAY. I HAVE NOT FELT COMFORTABLE DRIVING ON THE HIGHWAY OR HAVING MY KIDS IN THE JEEP SINCE. THE STEERING LOCKUP ON THE HIGHWAY WAS FRIGHTENING; I FEEL VERY LUCKY TO HAVE ESCAPED WHAT LOOKED LIKE AN IMMINENT HIGH SPEED HIGHWAY ACCIDENT WITH MY OWN VEHICLE AND POSSIBLY OTHER CARS NEARBY. SEPARATELY, MY HUSBAND AND I HAVE BOTH EXPERIENCED RAPID STEERING OSCILLATION AT HIGHWAY SPEEDS, A JARRING FULL VEHICLE WOBBLE WHEN GOING OVER A BUMP OR CRACK IN THE HIGHWAY. THE LOCAL DEALER WHERE WE BOUGHT THE JEEP HAD ALREADY REPLACED THE STEERING DAMPER DUE TO AN EARLIER RECALL; THE HIGHSPEED STEERING LOCKUP AND OSCILLATION ISSUES HAVE OCCURRED SINCE. I'M NOW WORKING WITH A SECOND LOCAL DEALER WHO HASN'T YET BEEN ABLE TO ISOLATE OR DIAGNOSE THE STEERING PROBLEMS. AS NEXT STEP, THE TECHNICIAN IS SUGGESTING I TAKE THE JEEP BACK OUT ON THE HIGHWAY WITH HIM TO TRY TO RECREATE THE STEERING BINDING/LOCKUP ISSUES ' YIKES!

02/13/2020
Components: STEERING
Incident Date: 02/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

TIGHT STEERING AT HIGHWAY SPEEDS (OVER 60MPH) MOST LIKELY TO HAPPEN IN COLDER TEMPERATURES. TO GIVE YOU AN IDEA: YOU ARE DRIVING ON THE HIGHWAY AND WANT TO SWITCH LANES. IT WILL FEEL AS IF YOUR STEERING WHEEL IS LOCKED AND THAT YOU CANNOT STEER IT TO THE NEXT LANE. YOU WILL HAVE TROUBLE KEEPING YOUR VEHICLE STRAIGHT ON THE HIGHWAY AS WELL, CONSTANTLY VEERING TO THE RIGHT. THIS VEHICLE FEELS VERY DANGEROUS TO DRIVE AT HIGHWAY SPEEDS. TOOK THE VEHICLE IN TO THE DEALER 3 TIMES, WITH THE SAME " WE CANNOT REPRODUCE THE ISSUE" RUN AROUND. I AM CERTAIN THAT THERE IS AN ISSUE AND HOPE JEEP (FCA) OWNS UP AND ISSUES A RECALL.

02/12/2020
Components: SUSPENSION
Incident Date: 02/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN5JW******
Summary

AFTER STEERING DAMPER RECALL WAS COMPLETED I'M STILL EXPERIENCING THE "DEATH WOBBLE".VEHICLE ONLY HAS 2,600 MILES AND HAS BEEN TO THE DEALERSHIP 3 TIMES AND GET TOLD EVERY TIME THAT EVERYTHING LOOKS GOOD. PROBLEM OCCURS WHEN I HIT A BUMP OR A ROUGH SPOT ON THE ROAD AND THE VEHICLE AND STEERING WHEEL BEGIN TO SHAKE LIKE THE VEHICLE IS JUMPING ON THE ROAD. TYPICALLY OCCURS WHEN TRAVELING OVER 50 MPH AND ONLY CORRECTS AFTER YOU SLOW DOWN TO 35 MPH. ISSUE CONTINUES TO HAPPEN AND FCA IS NOT ADDRESSING A PERMANENT RESOLUTION. I FEEL THE VEHICLE IS UNSAFE AND CAN POSE A LIFE THREATENING SITUATION FOR ME AND MY PASSENGERS.

02/12/2020
Components: VISIBILITY/WIPER
Incident Date: 12/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

THE SUN VISORS ON EITHER SIDE ARE MOUNTED WITH A RETAINING CLIP OF VERY POOR DESIGN. IF THE VISORS ARE SWIVELED OUT, THE RETAINER WOULD BREAK AND THE VISORS WOULD SIMPLY DANGLE USELESSLY, OBVIOUSLY AFFECTING VISIBILITY AND DRIVING. MANY OWNERS HAVE REPORTED THIS PROBLEM IN THE FORUM (HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/SUN-VISOR-BROKEN.37957/PAGE-7#POST-1017415). JEEP WOULD REPLACE THESE PARTS IN SOME CASES, BUT THE VISORS WOULD IMMEDIATELY BREAK AGAIN BECAUSE THE PART IS POORLY DESIGNED. JEEP OUGHT TO ISSUE A RECALL BECAUSE OF THE SAFETY ISSUES THAT THE BROKEN VISORS CAUSE.

02/12/2020
Components: STEERING,SUSPENSION
Incident Date: 02/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG7JW******
Summary

WHEN TRAVELING AT HIGHWAY SPEEDS, A SMALL BUMP IN THE ROAD CAUSES THE STEERING WHEEL AND FRONT SUSPENSION TO SHAKE VIOLENTLY. THE JEEP DEALERSHIP HAS REPLACED THE STEERING DAMPNER TWICE BUT THERE IS NO GUARANTEE IT WILL FIX THE ISSUE

02/09/2020
Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 12/21/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

VEHICLE WAS BEING DRIVEN APPROX 30MPH ON A CITY ROAD WHEN A LOUD BANG WAS HEARD. IMMEDIATELY PULLED OVER AND LUCKILY A STRANGER FOLLOWING BEHIND QUICKLY ESCORTED THE DRIVER OUT AS THE VEHICLE COMPLETELY WENT UP IN FLAMES. METAL CHUNKS AND PIECES COULD BE HEARD FALLING UNDERNEATH THE VEHICLE. UPON CLOSER INSPECTION THE TRANSMISSION HAD COMPLETELY EXPLODED AND EJECTED THE CLUTCH ASSEMBLY SHEARING THE INPUT SHAFT AND RUPTURING A FUEL LINE. THE VEHICLE WAS A COMPLETE TOTAL LOSS WITH FLAMES IMMEDIATELY ENTERING THE PASSENGER CABIN IN SECONDS. IF IT WAS NOT FOR A BRAVE BYSTANDER SERIOUS INJURY OR DEATH WOULD HAVE OCCURRED. THIS IS A NEW TRANSMISSION INTRODUCED IN THE NEW JL WRANGLER AND GLADIATOR AND HAS BEEN HAPPENING MORE AND MORE. IT'S A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO LOOK INTO AND NEEDS TO BE INVESTIGATED IMMEDIATELY. TRANSMISSION EXPLOSION TO THIS DEGREE NOT ONLY CAN RESULT IN A FIRE BUT ALSO METAL PROJECTILES HITTING BYSTANDERS AND COMING THROUGH THE FLOOR BOARDS AND POSSIBLY RESULTING IN INJURY OR DEATH. IF YOU ARE READING THIS AND HAVE A MANUAL JEEP WRANGLER HAVE IT CHECKED IMMEDIATELY! THIS WAS A COMPLETELY UNKNOWN PROBLEM SHOWING NO SYMPTOMS WHATSOEVER.*JB

02/06/2020
Components: STEERING
Incident Date: 01/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

MY DAUGHTER DRIVES THAT JEEP AND HAD THE STEERING LOCK UP ON THE HIGHWAY IN HOUSTON ON THE MORNING OF JANUARY 29 2020 AND COULD NOT STEER LEFT(CHANGE LANE) FOR ABOUT A MILE,THEN WENT BACK TO NORMAL...IT WAS TAKEN THE NEXT DAY TO HELFMAN DEALER,WITH SAID PROBLEM WAS SOLVED...THEY UPDATED ELECTRONICS WITCH I BELIEVE THE PROBLEM IS A MECHANICAL ISSUE IN THE STEERING BOX.THERE WAS NO ACCIDENT INVOLVED.I FOUND ONLINE SEVERAL SIMILAR ISSUES AND VIDEOS RELATED TO THE SAME PROBLEM.I BELIEVE ITS JUST A MATTER OF TIME BEFORE IT HAPPENS AGAIN HOPEFULLY WITHOUT AN ACCIDENT INVOLVED. I THINK IT IS A CRITICAL ISSUE HAVING A STEERING LOCK UP

02/05/2020
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
Incident Date: 01/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFN6JW******
Summary

MY JEEP STARTED TO SHAKE VIOLENTLY AFTER DRIVING OVER SOME SMALL BUMPS ON THE HIGHWAY WHILE DRIVING 60-65 MPH. I HAD TO PULL MY CAR OVER. I THOUGHT I BLEW A TIRE, BUT I DID NOT. I DROVE OFF WITHOUT THE VEHICLE SHAKING AFTER I WAITED A FEW MINUTES. UNFORTUNATELY, IT HAPPENED AGAIN IN THE SAME DAY WHEN I DROVE OVER A ROUGH PATCH ON THE HIGHWAY TRAVELING THE SAME SPEED. I PULLED OVER AGAIN AND WAITED BEFORE DRIVING OFF. I DID SOME RESEARCH AND LEARNED THIS IS A KNOW SAFETY PROBLEM WITH JEEPS CALLED A "DEATH WOBBLE". I MADE AN APPOINTMENT TO HAVE MY JEEP LOOKED AT ON 2-4-2020, HOWEVER THE SERVICE GARAGE HAD TO CANCEL MY APPOINTMENT DUE TO THEIR INTERNET BEING DOWN. I HAVE RESCHEDULED FOR 2-7-2020. IF THE SERVICE DOES NOT CORRECT THE PROBLEM, WHAT AM I TO DO? THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/31/2020
Components: STEERING,WHEELS,UNKNOWN OR OTHER
Incident Date: 01/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG7JW******
Summary

RAPID JARRING AND SHAKING OF STEERING WHEEL OCCURRED WHEN DRIVING SPEEDS OF 65 -70 MPH ENCOUNTERED AN EXPANSION CRACK THE VIOLENT SHAKING OF THE JEEP CAUSED ME TO HAVE TO PULL OFF THE ROAD TO AVOID A COLLISION. THIS HAPPENED ON JANUARY 29, 2020 THE JEEP HAS 13,000 MILES ON IT AND HAS NEVER BEE OFF-ROAD. THE JEEP HAS BEEN PARKED SINCE THE INCIDENT, DEEMED UNSAFE FOR TRANSPORTATION. IT IS SCHEDULED TO GO TO INTO DEALERSHIP ON FEB 4TH FOR EVALUATION AND REPAIR IF POSSIBLE.

01/30/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

WHILE DRIVING THE JEEP THE DIGITAL FUEL LEVEL GAUGE WENT FROM HALF TANK TO EMPTY. REFUELED THE TANK AND THE GAUGE REMAINED ON EMPTY. A WEEK LATER THE FUEL GAUGE WENT BACK UP TO FULL BUT WHEN YOU TURN THE CAR OFF AND BACK ON, IT RETURN TO FUEL LEVEL LOW. IT HAS BEEN LIKE THIS FOR ONE MONTH WITH FREQUENT REFILL OF FUEL. CURRENTLY SERVING IN THE MILITARY OVERSEAS IN ITALY WITH MY US SPEC JEEP.

01/29/2020
Components: STEERING
Incident Date: 01/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

STEERING WHEEL STIFF IN COLD WEATHER- TEMP DROPPED INTO THE '40S, WENT TO DROP KIDS AT SCHOOL AND THE STEERING WHEEL DID NOT TURN IN A CURVE. IT WAS STIFF AND THEN SUDDENLY WOULD TURN EXTREMELY FAST, WHICH, I FEEL, IS VERY DANGEROUS. THIS IS MY SECOND ATTEMPT WITH THE DEALER WHO SAID THAT THEY CAN'T FIND ANYTHING WRONG. I HAD A SOFTWARE UPDATE PERFORMED THAT IS SUPPOSED TO ADDRESS THIS ISSUE BUT NOTHING. THIS IS A SERIOUS SAFETY ISSUE. IT NEEDS TO BE ADDRESSED.

01/29/2020
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 01/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN5JW******
Summary

STABILIZER CONTROL AND THROTTLE CONTROL LIGHT CAME ON. VEHICLE WAS TAKEN IN FOR REPAIR. VEHICLE WAS PICKED UP AND THE STEERING FELT LIGHT. AS I'M DRIVING ON THE HIGHWAY I HIT A BUMP AND THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. I SLOWED DOWN AND IT STOPPED. I CALLED THE DEALERSHIP AND EXPLAINED WHAT HAPPENED AND I'M GETTING THE RUN AROUND. CLAIM IT COULD BE WARP ROTORS. IT'S NOT WARPED ROTORS AFTER I DID SOME RESEARCH. I FOUND OUT THIS VEHICLE HAS WHAT'S CALLED A DEATH WOBBLE.

01/28/2020
Components: STEERING
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

I PURCHASED MY WRANGLER AND ABOUT 4 MONTHS AFTER HAVING IT NOTICED UNCONTROLLABLE SHAKING WHEN GOING OVER 50 MPH ON THE HIGHWAY AND HITTING A BUMP. ONCE THE SHAKING STARTED I WOULD HAVE TO SLOW DOWN TO AT LEAST 45 OR 50 TO GET IT TO STOP. MY WRANGLER HAS BEEN IN THE SHOP 4 TIMES BEFORE FINALLY BEING FIXED. WE ARE GOING ON 6 MONTHS SINCE THIS WAS SUPPOSEDLY FIXED AND IT IS NOW DOING IT AGAIN. HOWEVER NOW IT HAS A SHAKE EVERY TIME I HIT A BUMP NOT JUST WHEN I AM GOING FASTER THAN 50 MPH. I AM GOING TO HAVE TO TAKE MY WRANGLER IN FRO THE 5TH TIME AND HOPE THAT IT GETS FIXED.

01/27/2020
Components: STEERING
Incident Date: 01/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEGXJW******
Summary

DRIVING AROUND A BEND AND THE STEERING LOCKED UP ON ME LEAVING ME UNABLE TO STEER FOR A FEW SECONDS.

01/24/2020
Components: POWER TRAIN
Incident Date: 01/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWEG9JL******
Summary

VEHICLE WAS DRIVEN AND PUT INTO PARK. WHEN RESTARTED, EVEN THOUGH I WAS ABLE TO MOVE THE GEAR SHIFT, THE JEEP WOULD NOT MOVE OUT OF PARK. ONE DEALERSHIP SAID IT CODED AS THE TRANSMISSION CONTROL MODULE AND SUPPOSEDLY REPLACED IT ALONG WITH A TRANSMISSION FLUSH. LEFT AND DROVE THE JEEP, BUT IT FELT LIKE IT WAS ALWAYS TRYING TO SHIFT INTO GEAR. DROVE ABOUT 130 MILES AND HAD TO GET GAS EVEN THOUGH I WAS AT 3/4 TANK WHEN I PICKED IT UP AFTER "REPAIRS". TURNED THE VEHICLE OFF, GOT GAS AND RESTARTED IT. AGAIN, WOULD NOT GO INTO GEAR BUT I WAS ABLE TO MOVE THE GEAR SHIFTER.

01/23/2020
Components: VISIBILITY/WIPER
Incident Date: 01/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

WHILE I WAS STATIONARY IN MY DRIVEWAY IN MY VEHICLE WARMING THE CAR AND DEFROSTING THE WINDSHIELD, THE FRONT WINDSHIELD CRACKED RIGHT BEFORE ME. IT SEEMS THAT THE DEFROSTER AIR IS TOO HOT, AND THE TEMPERATURE DIFFERENCE FROM THE OUTSIDE (20F) CAUSED A STRESS FRACTURE ON THE GLASS. THIS ISSUE IS WIDESPREAD.

01/23/2020
Components: STEERING,ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 12/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG7JW******
Summary

WELD QUALITY ON FRAME ARE VERY QUESTIONABLE. WHEN MY JEEP TWISTS WHILE OFF-ROADING, IT SOUNDS LIKE IT WANTS TO TEAR ITSELF APART AND THE DOORS DONT WANT TO SHUT CLOSE WHEN THE VEHICLE IS FULLY FLEXED. THIS DOESN'T HAPPEN TO THE NEWER 2019+ MODELS WITH OBVIOUS BETTER WELDS ON FRAME. IT GETS ANNOYING WITH ALL THE CRUNCHING NOISE THE BODY MAKES WHEN I DRIVE ON UNEVEN ROADS. AGAIN, NOT SEEN ON NEWER MODELS. ALSO, THE STEERING STABILIZER WAS REPLACED AND STILL MY STEERING WHEEL START SHAKING WHEN I DRIVE ON UNEVEN ROADS. I HAVE TAKEN MY JEEP TO THE DEALER 4 TIMES COMPLAINING ABOUT THE RADIO AND IT KEEPS SHUTTING OFF AND VOLUME FREEZING.

01/22/2020
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 01/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN4JW******
Summary

DRIVING AT ABOUT 60 MPH WHEN I WENT OVER BRIDGE SEPARATORS AND THE WHOLE FRONT END STARTED TO WOBBLE AND SHAKE UNTIL I SLOWED TO APPROX. 40 MPH THOUGHT THE FRONT WHEELS WERE GOING TO COME OFF.

01/21/2020
Components: SUSPENSION
Incident Date: 01/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN6JW******
Summary

2018 JEEP WRANGLER HAS THE "DEATH WOBBLE." SPECIFICALLY, WHILE DRIVING ABOVE 50 MPH, THE VEHICLE SOMEWHAT FREQUENTLY HITS A BUMP OR CRACK IN THE ROAD WHICH CAUSES THE FRONT SUSPENSION TO VIOLENTLY SHAKE AND ESSENTIALLY LOSE CONTROL. THE ONLY CURE FOR THIS "DEATH WOBBLE" PROBLEM IS TO SLOW DOWN TO BELOW 20 MPH OR MORE OFTEN SLOW DOWN TO A COMPLETE STOP. THIS VEHICLE IS ESSENTIALLY IMPOSSIBLE TO DRIVE ON THE HIGHWAY BECAUSE OF THIS PROBLEM. I CANNOT BELIEVE THAT THIS NHTSA HAS NOT ISSUED A WARNING OR A RECALL FOR THIS PROBLEM. IT IS BEYOND DANGEROUS, ESPECIALLY IN TRAFFIC.

01/21/2020
Components: STEERING
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG9JW******
Summary

VEHICLE WANDERS AT HIGHWAY SPEEDS AND IS VERY HARD TO KEEP IN LANE CONSTANTLY MAKING SMALL ADJUSTMENTS TO KEEP IT BETWEEN WHITE LINES.ANY WIND MAGNIFIES THE PROBLEM. DEALER INSTALLED NEW STEERING STABILIZER AND FLASHED POWER STEERING CPU.HELPED A LITTLE FOR A WHILE.HAVE READ BLOGS AND CHECKED ALIGNMENT CHAMBER AIR PRESSURE ETC.NOTING SEEMS TO HELP. SEEMS TO ME THE POWER STEERING IS WAY TO SENSITIVE WHEN DRIVING STRAIGHT .MY WIFE WON'T DRIVE IT AND WHEN I DRIVE I HAVE TO FOCUS WITHOUT DISTRACTIONS TO KEEP IT ON THE ROAD. VERY DANGEROUS TO BE ON THE ROAD .WOULD LIKE A CASE NUMBER TO SEE IF I CAN THE THE PROBLEM RESOLVED

01/21/2020
Components: STEERING
Incident Date: 10/01/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 65 MPH, WHEN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE ISSUE WAS INTERMITTENT WITH IN COLD WEATHER. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO LOCAL DEALER LOPP MOTORS LOCATED AT 305 N 2ND AVE, DODGE CITY, KS 67801, (620) 682-4728, WHERE THEY HAVE BEEN UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT AVAILABLE.

01/21/2020
Components: STEERING
Incident Date: 01/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG9JW******
Summary

I AM BECOMING INCREASINGLY CONCERNED WITH THE STEERING ISSUE IN MY 2018 JL RUBICON. THE RECALL ON THE STEERING DAMPENER WAS PERFORMED 06/06/19. THE VEHICLE IS LIGHTLY DRIVEN BUT LATELY HAS SEEN MORE MILEAGE. UNFORTUNATELY THE REPLACEMENT DAMPENER DID NOT CORRECT THE WANDERING AND DRIFTING ISSUE. THE VEHICLE WILL NOT TRACK STRAIGHT AND MUST BE STEERED ALL THE TIME TO REMAIN IN A LANE CONSISTENTLY. AT HIGHWAY SPEEDS THE STEERING ISSUE IS VERY PRONOUNCED. IT BECOMES DIFFICULT TO KEEP THE VEHICLE TRACKING STRAIGHT WITH THE WANDERING ISSUE AND SLOP IN THE WHEEL. I HAVE ANOTHER APPOINTMENT ON 01/24/20 TO REEXAMINE THE STEERING PROBLEM.

01/20/2020
Components: STEERING
Incident Date: 01/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

JEEP STARTED A "DEATH WOBBLE" ON INTERSTATE AFTER HITTING POT HOLE. STEERING WHEEL STARTED RAPIDLY SHAKING AND WOULDN'T STOP UNTIL I GOT SLOWED TO BELOW 40 MPH.

01/20/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

BAD FRAME WELDS ALL OVER THE FRAME. POROSITY, MISSING SECTIONS OF WELD, PINHOLES, EXCESSIVE SCATTER, PROTECTIVE PAINT CHIPPING.

01/20/2020
Components: STRUCTURE
Incident Date: 01/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG9JW******
Summary

WHILE INSPECTING THE VEHICLE I NOTICED SEVERAL (MANY) WELDS ON THE FRAME OF THE VEHICLE THAT WAS VERY POOR. HOWEVER, IN ADDITION TO POOR WELD QUALITY, I NOTICED SEVERAL WELDS THAT WERE POORLY PAINTED/TREATED AND RAW METAL AND RUST ARE VISIBLE TO THE NAKED EYE. HAVING CONTACTED THE DEALERSHIPS IN THE AREA NO ONE WILL RETURN MY CALLS. I WILL BE PERSONALLY TREATING THE AREAS AND REPAINTING TO AVOID WORSENING CONDITION.

01/19/2020
Components: SUSPENSION,UNKNOWN OR OTHER
Incident Date: 01/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG1JW******
Summary

WHEN LOOKING AT THE VEHICLE ON A CAR HOIST, UNSATISFACTORY WELDS ON THE CHASSIS WERE IDENTIFIED. THE WELDS OCCURRED AT VARIOUS LOCATIONS AND INCLUDED DEFECTS SUCH AS EXCESSIVE POROSITY, EXCESSIVE WELD SPATTER, AND OFF LOCATION OF THE ORIGINAL WELD AND TOUCH UP WELDS. I AM NOT A CERTIFIED WELD INSPECTOR, HOWEVER I AM A STATE CERTIFIED WELDER, AND FEDERALLY LICENSED AIRCRAFT MECHANIC. I HAVE BEEN TAUGHT TO IDENTIFY WELD DEFECTS, AND UNDERSTAND EFFECTS THEY HAVE ON STRUCTURAL STRENGTH. FOR BEING A ROBOTICALLY WELDED FRAME I FOUND THE QUALITY OF SOME WELDS UNACCEPTABLE, AND SHOULD NOT HAVE PASSED QUALITY CONTROL AT THE FACTORY. I AM NOT AN AUTOMOTIVE ENGINEER, NOR AM I A STRUCTURAL ENGINEER, HOWEVER I ASSUME THAT THE STRUCTURAL STRENGTH OF THE FRAME IN THIS STATE IS LESS OF THE ORIGINAL DESIGN STRENGTH. THIS ISSUE SHOULD BE DEALT WITH BEFORE SOMETHING BAD HAPPENS.

01/14/2020
Components: STEERING
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

STEERING IS BAD, WANDERS ALL OVER THE ROAD ABOVE 30 MPH. HARD TO CONTROL ESPECIALLY AT HIGHWAY SPEEDS. HAVE HAD ALL RECALLS DONE FOR STEERING AND NO IMPROVEMENT

01/14/2020
Components: STEERING,SUSPENSION
Incident Date: 01/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG7JW******
Summary

MY JEEP HAS A DANGEROUS STEERING WOBBLE ESPECIALLY IF I HIT A SMALL BUMP. THE STEERING WHEEL GOES CRAZY AND I ALMOST LOOSE CONTROL OF THE STEERING.

01/13/2020
Components: STEERING,SUSPENSION
Incident Date: 01/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAN8JW******
Summary

STEERING OSCILLATING AFTER HITTING A BUMP AT 70. NEEDED TO SLOW VEHICLE TO STOP OSCILLATING

01/09/2020
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 01/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

AFTER THE STEERING DAMPER RECALL MY JEEP STARTED EXPERIENCING THE "DEATH WOBBLE" AFTER HITTING BUMPS AT ABOUT 65MPH. IT HAPPED 3 TIMES. JEEP IS GIVING ME THE RUNAROUND.

01/09/2020
Components: STEERING
Incident Date: 01/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

SINCE NEW MY JEEP PULLS TO THE RIGHT.. TOOK IT TO DEALER FOR ALIGNMENT .. THEY SAID THEY COULDN'T DO NOTHING ABOUT IT TO TAKE IT TO A AFTERMARKET SHOP.. MODESTO DEALER .. SERVICE REP JONATHAN... WHY WOULD I TAKE TO A AFTERMARKET SHOP?? HARD TO BELIEVE THEY CANT ALIGN OF FIX A STOCK VEHICLE THEY SOLD .. HARD TO KEEP ON THE ROAD PLEASE HELP.. SHAKES BAD AFTER 70 .. HARD TO BELIEVE I HAVE A NEW VEHICLE YET NEED TO DRIVE ON THE SLOW LANE..

01/09/2020
Components: STEERING
Incident Date: 08/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN3JW******
Summary

I HAVE HAD A DEATH WOBBLE ON MY 2018 JEEP WRANGLER JL. I TOOK IT INTO THE DEALERSHIP WHERE I BOUGHT IT AND THEY SAID IT WAS REPAIRED. ON MY WAY HOME 82 MILES AWAY. IT CONTINUED TO HAVE THE DEATH WOBBLE. I CALLED THE DEALERSHIP AND THEY RECOMMENDED I TAKE IT TO A DIFFERENT DEALERSHIP BECAUSE THEY COULD NOT FIX IT. THE NEXT CLOSEST IS OVER 2 HOURS AWAY AND A RENTAL WOULD BE REQUIRED. I HAVE HAD SO MANY ISSUES GETTING THIS RESOLVED.

01/09/2020
Components: STEERING
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAN5JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, WITHOUT WARNING THE STEERING WHEEL BECAME LOOSE AND FAILED OPERATE AS INTENDED. THE CONTACT STATED THAT IT WAS DIFFICULT TO SAFELY CONTROL OR MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO ALLEN MELLO CHRYSLER DODGE JEEP RAM LOCATED AT 13 MARMON DR, NASHUA, NH 03060 , (833)207-1926 AND ALSO TO BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM LOCATED AT 625 HOOKSETT RD, MANCHESTER, NH 03104, (603)624-9280, TO BE DIAGNOSED. NEITHER DEALER WAS ABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

01/09/2020
Components: SUSPENSION,STRUCTURE
Incident Date: 01/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

NOTHING HAPPENED PER SAY. SAW A NEWS STORY REGARDING THE INVESTIGATION INTO JEEP FOR POOR WORKMANSHIP ON FRAME WELDS. HAD MY JEEP LOOKED AT AND REALIZED MINE HAS FAULTY FRAME WELDS, AS WELL. SEE ATTACHED PHOTOS.

01/08/2020
Components: POWER TRAIN,ENGINE
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWDG9JL******
Summary

AUDIBLE TICKING COMING FROM ENGINE COMPARTMENT

01/07/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 01/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWDG9JL******
Summary

FAILURE TO START, RANDOMLY WHEN VEHICLE IS STATIONARY. VISIBLE PERTAINING COMPONENT PARTS SUCH AS BATTERY, IGNITION SWITCH, STARTER AND VOLTAGE ALL IN GOOD ORDER. AFTER 30 MINUTE WAITING PERIOD CAR WILL START. STEERING WHEEL MOVEMENT WHEN EXITING VEHICLE APPEARS TO TRIGGER PROBLEM, QUITE OFTEN. HAS OCCURRED 8 TIMES IN 4 MONTHS. DEALER SHOWED NO ERROR CODES.

01/07/2020
Components: STEERING
Incident Date: 12/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG7JW******
Summary

I HAVE 2018 JEEP JLU RUBICON FROM DAY ONE THAT I PICKUP MY JEEP THE STEERING WANDERS ALLOVER THE ROAD HAVE TO CONSTANTLY CORRECT TO KEEP FROM RUNNING OFF THE ROAD WHEN IT IS COLD BELOW 20 DEG THE STEERING TO THE RIGHT IS OK UNLESS IT GETS COLDER BUT WHEN YOU TURN TO THE LEFT IT BINDS UP, MAKING HARD TO TURN THEN ALL OF SUDDEN IT LETS LOSE IF THE WEATHER IS ABOVE 20 DEG THE BINDING GO'S AWAY AFTER VEHICLE WARMS UP BUT UNDER 0 DEG ITS HARD TO TURN UNTIL THE WEATHER WARNS UP. I HAVE TALKED WITH THE DEALERSHIP SEVERAL TIME THEY STATE THAT NOTHING IS WRONG IN THE AREAS OF THE DEALERSHIP THE WEATHER NEVER GET COLD

01/06/2020
Components: STEERING,SERVICE BRAKES
Incident Date: 12/19/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

MY VEHICLE FAILED TO BRAKE AND STEERING WHEEL WAS NOT RESPONDING EITHER CAUSING ME TO CRASH INTO A VEHICLE PARKED IN FRONT OF ME THERE IS VIDEO SURVEILLANCE THAT WILL SHOW HOW LONG I WAS TRYING TO CONTROL THIS VEHICLE AND WAS NOT ABLE TOO I TOOK IT TO A JEEP DEALER AND THEY STATE THAT NOTHING WAS WRONG THERE ARE MULTIPLE FORUMS HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/MY-2018-JL-SPORTS-BRAKES-AND-STEERING-FAILED-TODAY-AGAIN-CAUSING-A-CRASH.42801/PAGE-2 THIS HAPPEN AT A MALL AROUND THE HOLIDAY SEASON I COULD OF KILLED SOMEONE IM TRYING TO SAVE A LIFE SOMETHING WENT WRONG AND IS HAPPENING TO OTHERS YET JEEP FAILS TO CHECK FURTHER INTO IT ON SATURDAY MY JEEP HAD STILL NOT BEEN CHECKED NOW AT 10AM I RECEIVED A CALLED TELLING ME THAT NOTHING WAS WRONG WITH THE CAR SO FAST THE DEALER OPENS AT 9AM IT TOOK YOU LESS THAN AN HOUR TO TELL ME NOTHING IS WRONG WITH THE CAR? PLEASE I NEED THIS DOCUMENTED ALL I'M TRYING TO DO IS AVOID SOOTHING LIKE THIS HAPPENING AGAIN AND SOMEONE LOSING THEIR LIVES BECAUSE OF IT. ALL I WAS DOING WAS TRYING TO PARK AT A MALL. CAN SOMEONE GET BACK TO ME SO I CAN EXPLAIN IN DETAIL WHAT HAPPEN. PLEASE! ATTACHED IS A PICTURE OF ONE OF THE VEHICLE THAT WERE HIT BY MY 2018 JEEP WRANGLER JL.*DT*JB

01/06/2020
Components: STEERING
Incident Date: 01/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

STEERING WANDERS ALL OVER THE ROAD AT ALL SPEEDS. CONSTANTLY HAVE TO FIGHT THE WHEEL TO KEEP IT STRAIGHT

01/01/2020
Components: STEERING
Incident Date: 10/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

I HAVE A 2018 JEEP WRANGLER JLU SAHARA WITH 4,186 MILES ON IT. I AM EXPERIENCING VERY LOOSE STEERING ON MY VEHICLE. THE STEERING WHEEL HAS A DEAD SPOT OF ABOUT 2 INCHES IN EITHER DIRECTION FROM CENTER.THIS BECOMES INCREASINGLY NOTICEABLE AS SPEED INCREASES AND ONCE AT HIGHWAY SPEEDS IS EXTREMELY UNSTABLE. AS TO GET THE VEHICLE TO RESPOND / MAKE EVEN MINOR STEERING ADJUSTMENT AS YOU DRIVE, TAKES A SUBSTANTIAL MOVEMENT OF THE STEERING WHEEL. THIS LEADS TO THE VEHICLE SWERVING ALL OVER THE ROAD AND IS IS REALLY HARD TO CONTROL. IT IS TRULY NOT SAFE, ESPECIALLY HIGHER SPEEDS. AFTER I PURCHASES THE VEHICLE AND EXPERIENCED MY ISSUE, I HAVE COME TO LEARN THAT IS IT A VERY WELL KNOWN WIDE SPREAD PROBLEM THAT IS GOING UNADDRESSED BY FCA (FIAT CHRYSLER AUTOMOBILES) AND IS BEING EVEN MORE IGNORED BY THE SERVICE DEPARTMENTS OF MOST OF THEIR DEALERSHIPS (VERY FRUSTRATING TO BE TOLD THERE IS NO ISSUES WHEN EVERYONE KNOWS THAT THERE IS). THIS TOPIC IS ALL OVER INTERNET FORUMS, ON LINE ARTICLE AND ON LINE VIDEOS OUTLINING THE SAME EXPERIENCE AND OUTRAGED BECAUSE NO ONE IS ACKNOWLEDGING THIS DANGEROUS ISSUE.

12/31/2019
Components: STEERING,SUSPENSION
Incident Date: 12/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG3JW******
Summary

I RECENTLY HAD A LOCAL JEEP DEALER INSTALL A MOPAR FACTORY 2" LIFT KIT ON MY 2018 JEEP WRANGLER RUBICON A FEW WEEKS AGO. SINCE THE 2" LIFT WAS INSTALLED, WHEN THE JEEP HITS A HIGHWAY BREAK, BUMP/POTHOLE, ANYWHERE BETWEEN 30MPH UP TO NORMAL HIGHWAY SPEEDS, I GET THE "DEATH WOBBLE" IN THE STEERING WHEEL AND THE VEHICLE SHAKES VIOLENTLY. THIS JEEP STILL HAS THE FACTORY ORIGINAL TIRES AND RIMS INSTALLED, AND HAS NO OTHER ADD-ONS TO THE VEHICLE. I HAVE TO SLOW THE VEHICLE DOWN TO 25 MPH FOR THE DEATH WOBBLE TO STOP. I TRAVELED 35 MILES A FEW DAYS AGO ON A STATE HIGHWAY AT SPEEDS BETWEEN 40-65 MPH, IN 32 DEGREE TEMPS, AND THE VEHICLE WENT INTO A "DEATH WOBBLE" (7) TIMES, FIVE OF WHICH I HAVE ON VIDEO FOR THE UPCOMING LAWSUITS. IT APPEARS MORE VULNERABLE TO A DEATH WOBBLE IF THE FRONT DRIVERS WHEEL HITS A BUMP OR POTHOLE FIRST. ADDITIONALLY IT APPEARS TO ENTER INTO A DEATH WOBBLE MORE EASILY IF YOU ARE ON A CURVE IN A LEFT HAND DIRECTIONAL TURN. ALL KNOWN RECALLS HAVE BEEN PERFORMED TO THIS VEHICLE THAT I KNOW OF, TO INCLUDE THE UPDATED WORK AND INSPECTION TO THE STEERING STABILIZER DAMPENER/SHOCK. SOMEONE IS GOING TO DIE FROM THIS ISSUE IF IT IS NOT FIXED IF THEY HAVEN'T ALREADY, EITHER THE DRIVER OF THE JEEP, OR A UNWITTING PARTY IN ONCOMING TRAFFIC, ESPECIALLY IF THIS HAPPENS ON AN ICE COVERED ROAD! I HAVE VIDEOS OF THE DEATH WOBBLE, BUT NO PHOTOS, WHICH ARE ALL THAT ARE ALLOWED FOR POSTING ON THIS WEBSITE FOR THIS COMPLAINT. I WOULD BE HAPPY TO SHARE THE VIDEOS WITH NHTSA INVESTIGATORS IF THEY WISH TO CONTACT ME.

12/31/2019
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER CORD HAD SEPARATED FROM THE WINDOW AND MALFUNCTIONED. THE FAILURE CAUSED THE REAR DEFROSTER NOT TO OPERATE AND CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO HOMER SKELTON CHRYSLER (7661 US HWY 51, MILLINGTON, TN) WHERE THE CORD WAS GLUED IN PLACE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

12/30/2019
Components: STEERING,SUSPENSION
Incident Date: 12/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN5JW******
Summary

I'M DRIVING ON THE HIGHWAY ABOUT 70 AND I HIT A BUMP AND MY CAR STARTS SHAKING VIOLENTLY! I HAVE CARS NEXT TO ME AND BEHIND ME , AND I MOVE OVER TO THE SLOWER LANE AND SLOW DOWN TO ABOUT 40 FOR THE SHAKING TO STOP .

12/28/2019
Components: STEERING,SUSPENSION
Incident Date: 11/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG5JW******
Summary

EXCESSIVE SHAKING IN STEERING WHEEL UPON HITTING SLIGHT ROAD BUMPS (CRACK/PEBBLE) NOT SIGNIFICANT BUMPS OCCURRING AT SPEEDS AS LOW AS 30MPH OCCURS MORE FREQUENTLY AT HIGHWAY SPEEDS ISSUE IS MORE COMMON IF STEERING WHEEL IS TURNED SLIGHTLY TO LEFT SHAKING IS EXCESSIVE AND VEHICLE CONTROL IS LOST AT HIGHER SPEEDS. ONLY WAY TO RESOLVE IS TO SLOW ABRUPTLY TO LESS THAN 40 MPH. VEHICLE HAS ALREADY UNDERGONE FCJ RECALL FIX OF ENHANCED STEERING DAMPER/STABILIZER BUT ISSUE IS NOT RESOLVED VEHICLE SAFETY CONCERN FOR THIS VEHICLE AND ANY OTHER VEHICLE NEAR IT WHEN ISSUE OCCURS ISSUE HAS HAPPENED SEVERAL TIMES WITH AS FEW AS 3500 MILES ON THE VEHICLE

12/27/2019
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 05/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFJ4JW******
Summary

WHILE DRIVING THE POSTED SPEED LIMITS, ON ANY STREET, I AM CONSTANTLY FIGHTING WITH THE STEERING WHEEL JERKS OUT OF MY HANDS, EVEN THOUGH I HAD SEVERAL PROFESSIONALS LOOK AT MY TIRES, WHEELS, SUSPENSION COMPONENTS, TIE RODS, STABILIZER BAR, STEERING DAMPENER, BALL JOINTS, ETC. MY JEEP HAS THIS MASSIVE DEATH WABBLE, WHERE I CONSTANTLY HAVE TO FIGHT THE STEERING WHEEL! ON 15+ DIFFERENT TIMES (IT DOES NOT MATTER IF I AM DRIVING ON A HWY 70MPH, SECONDARY ST'S 40MPH, 5-LANE ST'S AT 50MPH, OR WHILE DRIVING IN A SUBDIVISION AT 25MPH), JUST TRYING TO TURN MY JEEP BECOMES A HUGE CHALLENGE, EVEN ON A GOOD DAY! I BELIEVE THAT MY ELECTRIC POWER STEERING IS ALSO DEFECTIVE TOO, THE STEERING WHEEL VIOLENTLY JERKS ME INTO ONCOMING TRAFFIC, & INTO OTHERS LANES WITHOUT ANY WARNINGS! I FINALLY CONTACTED 'SYNERGY MANUFACTURING' WHO TOLD ME THAT ALL OF THE STEERING COMPONENTS ON THE JL'S ARE NOTHING BUT CHEAP GARBAGE, THAT ALL NEEDS TO BE REPLACED! THEY HAVE A REPLACEMENT KIT, WHICH FIXES THE PROBLEMS, FOR LESS THAN $1,200! WHICH SOUNDS LIKE A BARGAIN, IF IT MEANS THAT MY FAMILY REMAINS SAFE, COMPARED TO BEING KILLED IN YET ANOTHER FCA DEATH TRAP! ALSO, ONE'S FIRE RETARDANT BLANKET (UNDER THE HOOD), IS FALLING APART! I ONLY HAVE 1,800 ORIGINAL MILES ON IT, ITS NEVER EVEN BEEN OFF ROAD YET! I'VE GONE TO 7 DIFFERENT JEEP DEALERS, & NOBODY HAS ANY NEW REPLACEMENT PARTS, & ALL OF THEIR CUSTOMERS NEED TO GET IN LINE BEFORE THEY SHALL EVEN LOOK AT MY JEEP! I WOULD EXPECT A FLAWLESS RUNNING & DRIVING JEEP JL WRANGLER UNLIMITED RUBICON, AFTER SPENDING WELL OVER $60,000!!! CAN YOU PLEASE HELP ME? ALL ONE HAS TO DO, IS SEARCH ANY OF THE JEEP JL FORUMS, SEARCH YOUTUBE, E.G., & ONE SHALL SEE THOUSANDS OF EXACTLY THE SAME COMPLAINTS! NEVER AGAIN FCA, YOU LOST ME AS A CUSTOMER, ITS A MIRACLE THAT MY FAMILY & I AREN'T DEAD!!!

12/23/2019
Components: STEERING
Incident Date: 12/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

HAD A RECALL ON THE STEERING DAMPER. HAD THE RECALL SERVICED A WEEK AGO. GOING 60MPH ON HIGHWAY AND HIT UNEVEN ROAD SURFACE THE STEERING SHIMMIES EXCESSIVELY ALMOST CAUSING A CRASH. HAD TO PULL OFF THE ROAD IN ORDER TO GET IT TO STOP. THIS WAS AFTER THE RECALL WAS SUPPOSEDLY FIXED.

12/20/2019
Components: SUSPENSION
Incident Date: 12/14/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT'S DAUGHTER OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 70 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY. THE SHAKING IN THE FRONT SUSPENSION CAUSED THE WINDSHIELD TO FRACTURE. THE VEHICLE WAS TAKEN TO GLOCKNER CHRYSLER, DODGE, JEEP, RAM OF ASHLAND (1041 GREENUP AVE, ASHLAND, KY 41101, (606) 329-8616) TO BE DIAGNOSED, BUT THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND WAS ONLY EVIDENT WHEN TRAVELING 70 MPH. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT AVAILABLE.

12/20/2019
Components: STEERING
Incident Date: 12/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

THERE IS A LARGE DEAD SPOT IN THE STEERING OF MY JL WRANGLER. IT IS GETTING PROGRESSIVELY WORSE. THE VEHICLE TAKES A LOT OF EFFORT TO STAY IN IN A STRAIGHT LINE, PARTICULARLY AT HIGHWAY SPEEDS. THE DEALER INITIALLY SAID NOTHING WAS WRONG. A DIFFERENT DEALER SAID THEY FEEL IT BUT DO NOT KNOW WHAT IS CAUSING IT.

12/19/2019
Components: SUSPENSION
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXANXJW******
Summary

AT 9700 MILES BOTH MY WIFE AND I EXPERIENCED THE WRANGLER FRONT END WOBBLE. SPEED WAS APPROX 60 - 65 MPH ON A PAVED BYPASS. BOTH TIMES IT WAS WHEN WE WERE TRANSITIONING FROM A BRIDGE TO THE PAVEMENT. THIS HAPPENED AT DIFFERENT TIMES AND DIFFERENT LOCATIONS ON THE BYPASS. THIS WOBBLE IS A FRIGHTENING EXPERIENCE, AND YOUR NOT SURE WHAT TO DO TO STOP IT.

12/19/2019
Components: STEERING
Incident Date: 12/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

I WAS DRIVING ON HIGHWAY ABOUT 65MPH, THE HIGHWAY WAS CURVING TO LEFT ON RAMP BUT I COULD NOT TURN MY STEERINGWHEEL BECAUSE IT WAS TOO STIFF. I DID NOT DO ANY SUSPENSION UPGRADES FOR THIS CAR. IT WAS MORE THAN STIFF. IT WAS DEFINENTLY NOT NORMAL I ALMOST COULD NOT TURN. THOUGHT I WAS GOING TO CRASH INTO WALL. I FELT LIKE IF THIS HAPPENS AGAIN IT MIGHT CAUSE A LIFE THREATNING ACCIDENT.

12/19/2019
Components: STEERING
Incident Date: 12/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG8JW******
Summary

MY LOCAL JEEP DEALER PERFORMED A RECALL SERVICE FOR FAULTY STEERING EVEN THOUGH I HAD NOT EXPERIENCED ANY PROBLEM THAT HAS BEEN REPORTED BY OTHERS. NOW, AFTER THE SERVICE WAS PERFORMED, I AM EXPERIENCING THE WOBBLY STEERING PROBLEM AT BOTH HIGH SPEEDS (65-70MPH) AS WELL AS AT LOWER SPEEDS (30-35MPH) WHEN I GO OVER ROAD BUMPS OR POTHOLES. THIS HAS HAPPENED 4 TIMES ALREADY IN THE LAST 2 DAYS SINCE I GOT MY VEHICLE SERVICED! HOW IRONIC THAT THE PROBLEM STARTED AFTER THE RECALL SERVICE WAS PERFORMED!!! BACK TO THE DEALERSHIP AGAIN...

12/18/2019
Components: STEERING
Incident Date: 12/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG1JW******
Summary

TWICE NOW THE STEERING WHEEL HAS LOCKED UP ON MY JEEP AND MADE IT HARD TO STEER. BOTH TIMES JEEP WAS DRIVING AND THAN TURNING AND WHILST TURNING STEERING LOCKED UP AND IT BECAME DIFFICULT TO TURN.

12/17/2019
Components: STEERING
Incident Date: 11/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

WHEN TRAVELING AT HIGH SPEEDS (70+) ON THE FREEWAY, IF YOU HIT A BUMP OR HOLE MY STEERING WHEEL WILL VIOLENTLY SHAKE FOR ABOUT 10 SECONDS. I HAVE HAD MY CAR FOR ABOUT 13 MONTHS AND HAVE ONLY NOTICED IT OVER THE LAST FEW MONTHS (WHEN IT HAS BEEN COLDER TEMPERATURES, AS I LIVE IN MICHIGAN).

12/17/2019
Components: STEERING
Incident Date: 11/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

VIOLENT SHAKING AT HIGHWAY SPEEDS. FIRST TIME IT HAPPENED WAS MAYBE A MONTH AFTER I PICKED UP THE VEHICLE BUT SINCE I BARELY DRIVE HIGHWAY IT DIDN'T HAPPEN AGAIN UNTIL RECENTLY ON A TRIP TO PA. HAD TO STOP THE VEHICLE FOR THE SHAKE TO STOP. VEHICLE IS SOMEWHAT CONTROLLABLE BUT EXTREMELY UNSAFE DEPENDING ON CONDITION OF HIGHWAY AND IF AT NIGHT. SINCE THE NOVEMBER ISSUE IT HAS HAPPENED A FEW TIMES SINCE AND WILL BE IN SERVICE ON 12/23 FOR A RECALL I WAS NEVER MADE OF AWARE OF.

12/16/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 12/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJWEG3JL******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVERS' SIDE HOOD LATCH FRACTURED AND CAUSED THE HOOD TO SUDDENLY OPEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,500. *DT*JB

12/15/2019
Components: STEERING,SUSPENSION,STRUCTURE
Incident Date: 07/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDNXJW******
Summary

HEAVY AMOUNT OF RUST THROUGHOUT THE BOTTOM OF THE VEHICLE. RUST IS LOCATED ON FRAME WELDS, SUSPENSION CONNECTION BRACKETS, AND AXEL COMPONENTS. PHOTOS WERE TAKEN 10 DAYS AFTER PURCHASING FROM THE DEALERSHIP. I TOOK THE JEEP BACK AND ASKED THEM TO MAKE SURE EVERYTHING WAS SAFE. THE DEALERSHIP LOOKED AT ME LIKE I WAS CRAZY AND SAID YEP THAT IS NORMAL TO HAVE RUST. I ASKED IT IS NORMAL TO HAVE THIS MUCH RUST ON A BRAND NEW CAR. THAT IS CRAZY. THE STEERING JERKS TO THE RIGHT AND LEFT CONSTANTLY AND YOU ARE ALWAYS HAVING TO FIGHT IT TO STAY IN A STRAIGHT LINE. I HAVE READ FROM OTHER REPORT THAT THIS HAS BECOME A COMMON PROBLEM FOR THIS MODEL YEAR. I HOPE THIS ISSUE WILL BE RESOLVED. I BOUGHT MY CAR ON 06/29/2019. THE PHOTOS THAT ARE ATTACHED FOR YOUR REVIEW WERE TAKEN ON 07/11/2019 THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/15/2019
Components: STEERING,SUSPENSION
Incident Date: 12/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN8JW******
Summary

I WAS DRIVING ON THE HIGHWAY AT 64/65 MILES AN HOUR, NO WEATHER AT ALL, I HIT A BRIDGE STRAPPING BUMP, AND THE JEEP WAS ALMOST OUT OF CONTROL! DEATH WOBBLE DEFINITELY OCCURED JUST A VEHICLE WAS PASSING ME! I GRIPPED THE WHEEL AS IT SHOOK ALMOST UNCONTROLLABLY! I SLOWED DOWN TO ABOUT 30 AND IT STOPPED. THE JEEP WAS VIBRATING OUT OF CONTOL!! THIS HAS HAPPENED 4 TIMES ALREADY! IT IS TERRIFYING!! FIX THE DEATH WOBBLE NOBODY WANTS TO DIE!!!

12/12/2019
Components: STEERING
Incident Date: 12/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

I WAS DRIVING IN THE BACK ROADS AT 30 MPH AND ENCOUNTERED A CURVE ON THE ROAD. I TURNED MY STEERING WHEEL LIGHTLY TO THE RIGHT AND MY JEEP WOULD NOT GO IN THE DIRECTION I NEEDED IT TO. THE STEERING LOCKED UP. I HAD IT LOCK UP MANY TIMES THIS MORNING WHEN I TURNED LEFT OR RIGHT. THE TEMPERATURE THIS MORNING WAS 35 DEGREES F. THIS IS A CAUSE FOR CONCERN AS OUR LIVES AND THOSE OF OTHERS IS AT RISK. A SERIOUS SAFETY CONCERN. THIS IS THE SECOND ISSUE I'VE HAD WITH THIS JEEP. I HAD THE STEERING DAMPNER CHANGED BECAUSE IT WAS VIOLENTLY VIBRATING AT HIGH SPEEDS ON THE HIGHWAY. THIS JL MODEL IS JUNK.

12/12/2019
Components: STEERING
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

STEERING LOCKED UP WHILE DRIVING. ISSUE HAPPENED TWICE AND THE DEALER STATED THEY FIXED IT. ISSUE STILL PERSISTS

12/12/2019
Components: STEERING
Incident Date: 10/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

I HAVE HAD THE STEERING DAMPENER REPLACED 3 TIMES, AND THE FIX HAS NOT CORRECTED THE SHIMMY IN THE STEERING ON THE HIGHWAY. THIS IS VERY DANGEROUS WHEN IT HAPPENS, AS I HAVE TO SLOW DOWN COMPLETELY ON THE INTERSTATE.

12/11/2019
Components: STEERING,SUSPENSION
Incident Date: 11/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

THIS HAPPENED TWICE ON THE SAME DAY. VEHICLE WAS IN MOTION AT APPROXIMATELY 60 MILES PER HOUR ENTERING HIGHWAY WHEN A BUMP WAS HIT FRONT END STARTED TO SHAKE AND SHIMMY ALL THE WAY THROUGH THE STEERING WHEEL. ALMOST HAD TO COMPLETELY STOP THE VEHICLE TO GET THE SHAKING TO STOP. THIS IS CALLED THE JEEP DEATH WOBBLE. I HAD RECEIVED A RECALL FROM FIAT CHRYSLER OF AMERICA SEVERAL MONTHS EARLIER TO HAVE MY VEHICLE STEERING STABILIZER REPLACE. AFTER A LOT OF RESEARCH ON THIS PARTICULAR PROBLEM I THINK THE VEHICLE MANUFACTURER SHOULD BE HELD LIABLE FOR ALL FRONT END DAMAGE DONE FOR THE LIFE OF THE VEHICLE IN RELATION TO THIS PROBLEM IN ENGINEERING. I HAVE SEEN MANY PLACES WHERE THEY SAY THIS PROBLEM WILL RUIN YOUR BALL JOINTS AND YOUR OTHER LINKAGES IN YOUR FRONT END. THEY SHOULD INFORM THE CONSUMER OF THIS PROBLEM AT TIME OF PURCHASE.

12/11/2019
Components: STEERING
Incident Date: 05/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

MY 2018 JEEP WRANGLER HAS EXPERIENCED POWER STEERING FAILURE PRIMARILY DURING HIGHWAY DRIVING AND MORE OFTEN IN COLD WEATHER.YOU BECOME AWARE OF THE FAILURE AFTER ENTERING THE HIGHWAY AND ATTEMPT A SLIGHT CORRECTION RIGHT OR LEFT AND REALIZE THERE IS NO POWER ASSIST. YOU APPLY MORE PRESSURE THEN REALIZE IT IS GOING TO TAKE A LOT MORE EFFORT TO MAKE THE CAR MOVE IN THE DIRECTION DESIRED, THE INITIAL THOUGHT IS THE CAR IS NOT GOING TO TURN BUT WITH MORE PRESSURE IT FINALLY MOVES.THIS MAY CONTINUE FOR A FEW SECONDS OR CAN COME AND GO FOR MILES.I CANNOT MAKE THE CAR DO IT AT WILL SO I'VE MADE NO EFFORT TO HAVE THE CAR REPAIRED. I ALSO HAVE FOLLOWED FORUMS ON LINE DESCRIBING STEERING PROBLEMS BUT AS OF YET,IT APPEARS THERE IS NO DEALER REPAIR OFFERED. THE CAR HAS BEEN IN SERVICE SINCE 5/5/2018.THE PROBLEM HAS PERSISTED SINCE SHORTLY AFTER DELIVERY.I AM CURRENTLY JUST PAST 40K MILES IN THIS TIME PERIOD.OUT OF FACTORY WARRANTY BUT I DID PURCHASE A 100K MILE WARRANTY AT TIME OF SALE.I KEEP THINKING THIS PROBLEM IS GOING TO BECOME A RECALL ALONG WITH EXCESSIVE STEERING PLAY,(WANDERING),AND THE EVER FAMOUS "DEATH WOBBLE" OF WHICH THIS VEHICLE HAS ALL THREE.SO FAR THAT HASN'T HAPPENED. REGARDLESS OF BEING TERMED SAFETY ISSUES MY EXPERIENCE IS THAT THEY ARE MOST CERTAINLY SAFETY ISSUES.THANK YOU,[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/10/2019
Components: STEERING,SUSPENSION
Incident Date: 12/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG7JW******
Summary

TOOK VEHICLE IN WITH 'WHEEL WOBBLE' AT 7728 MILES AND DEALER REPLACED STEERING DAMPER. AFTER DRIVING 300 MILES TOOK BACK TO DEALER WITH SAME ISSUE. THEY STATED THAT THEY COULD NOT DUPLICATE AND RETURNED THE VEHICLE. I THEN TOOK TO AN AFTERMARKET DUAL STEERING STABILIZER THAT HID THE PROBLEM FOR ANOTHER 8OOO MILES. UPON TAKING BACK TO DEALER WITH NOW 18000 MILES - THERE IS AN ADDITIONAL STEERING STABILIZER THAT FACTORY RECOMMENDS. DEALER WILL NOT TAKE AFTERMARKET OFF AND INSTALL RECOMMENDED FACTORY REPLACEMENT. WHERE IS PROTECTION FOR CONSUMER THE VEHICLE WAS PURCHASED FOR A TEENAGE DRIVER AND IT IS NOT SAFE...

12/09/2019
Components: STEERING
Incident Date: 12/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN2JW******
Summary

AFTER PURCHASING MY JEEP MY WIFE AND I NOTICED IT WAS REALLY HARD TO KEEP IT BETWEEN THE LINES. CONSTANTLY CORRECTING THE JEEP TO KEEP IT STRAIGHT. TOOK THE JEEP IN TO HAVE THE TRACK BAR REPLACED AND ALSO THE STEERING DAMPER REPLACED. THESES REPLACEMENT PARTS DID NOT FIX THE ISSUE. THERE IS ALSO A DEAD SPOT WITH THE STEERING WHEEL WHERE YOU CAN TURN IT ABOUT AN INCH BOTH DIRECTIONS WITHOUT ANY MOVEMENT FROM THE WHEELS. AFTER DRIVING THE JEEP I AM TIRED FROM RECORRECTING CONSTANTLY. THIS IS A DANGEROUS ISSUE. I HAVE CONTACTED JEEP CARES AND MY DEALERSHIP FOR A THIRD TIME. THE DEALERSHIP TOLD ME NOTHING WAS LOOSE AND IT DRIVES LIKE THE OTHERS. FRUSTRATING!

12/08/2019
Components: STEERING
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

FIRST TIME I NOTICED IT VEHICLE WAS IN MOTION I HIT A SMALL POTHOLE AND STEERING OF THE VEHICLE WAS UNCONTROLLABLE FOR 10 15 SECONDS (THE FIRST TIME THIS HAPPENED WE WERE ON THE WAY HOME FROM THE HOSPITAL WITH OUR NEWBORN AND PULLED OVER THINKING A TIRE POSSIBLY BLEW). NOW, EVEN THE SMALLEST BUMP IN THE ROAD WILL CAUSE THE VEHICLE TO SHIMMY AND WOBBLE ALMOST TAKING OVER COMPLETE CONTROL OF THE STEERING. WHEN I BROUGHT THE JEEP IN FOR A ROUTINE OIL CHANGE THEY DID NOT MENTION THE RECALL UNTIL I ASKED THEM ABOUT A POSSIBLE PROBLEM WITH MY VEHICLES STEERING. I HAVE ALSO RECEIVED NO NOTICES OR PHONE CALLS FOR THIS STEERING RECALL. THIS COULD BE VERY DANGEROUS IF IT WAS TO HAPPEN WITH AN INEXPERIENCED DRIVER. WE HAVE TO DRIVE ON A ROAD DAILY THAT IS PROBLEMATIC AS IT IS UNDER CONSTRUCTION WITH ALL KINDS OF BUMPS AND UNEVEN SURFACES. MY VEHICLE IS SCHEDULED FOR THE SERVICE RECALL REPAIR. I WANTED TO DOCUMENT THE PROBLEM WITH YOUR AGENCY AND ALSO NOTE THAT JEEP DID NOT CONTACT ME WHATSOEVER REGARDING THIS RECALL.

12/07/2019
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 12/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN2JW******
Summary

BACK IN OCTOBER 2019, I RENTED A NEW JEEP WRANGLER FROM ENTERPRISE FOR A TRIP TO CHICAGO FOR WORK. WHILE BOTH TRAVELING TO AND FROM CHICAGO, I HAD TWO INSTANCES WHILE TRAVELING ON ROUTE 80 IN OHIO, WHERE I WENT OVER SMALL BUMPS, AND THIS CAUSED THE VEHICLE TO SHAKE VIOLENTLY. ON THE RETURN TRIP HOME, I ACTUALLY HAD TO PULL OFF THE SIDE OF THE HIGHWAY AND SLOW DOWN TO APPROXIMATELY 25 MILES PER HOUR TO GET THE SHAKING TO STOP. WHEN RETURNING THE VEHICLE TO ENTERPRISE, I INFORMED THEM OF WHAT HAPPENED. THEY THEN STATED THEY GET A LOT OF COMPLAINTS ABOUT THE WRNAGLER AND WOULD TAKE SOME MONEY OFF OF MY BILL. I TOLD THEM THEY DON'T UNDERSTAND, AND THAT THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE AND THAT MY WIFE HAS THE SAME VEHICLE AND IF THIS HAPPENED IN HER CAR, I WOULD NOT ALLOW HER TO DRIVE IT. FAST FORWARD TO THE NIGHT OF 12/6/2019. WHILE TRAVELING TO MY WIFE'S CHRISTMAS PARTY (IN HER 2018 JEEP WRANGLER) ON ROUTE 680 NORTHBOUND AT 60 MPH, I HIT A SMALL BUMP IN THE ROAD. THE STEERING WHEEL ALONG WITH THE REST OF THE VEHICLE STARTED TO SHAKE VIOLENTLY. WE THEN HAD TO SLOW DOWN IN ORDER TO GET THIS SHAKING TO STOP. I LOOKED OVER AT HER AND SAID THAT THIS CAN IN NO WAY BE NORMAL. SHE THEN INFORMED ME THAT THIS HAS HAPPENED TO HER A FEW TIMES AS WELL. THERE IS NO WAY THIS CANNOT BE A SAFETY ISSUE, AND I DEFINITELY DO NOT WANT MY WIFE DRIVING THIS CAR.

12/07/2019
Components: SEAT BELTS
Incident Date: 12/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

REAR SEAT BELTS TORN ONLY USED REAR SEATS 2 TIMES IN THE YEAR I'VE OWNED THE VEHICLE HAVE HAD THE REAR SEAT FOLDED DOWN THE WHOLE TIME

12/06/2019
Components: STEERING,SUSPENSION
Incident Date: 12/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEGXJW******
Summary

WHEN DRIVING AT AROUND 60 MPH OR FASTER, HITTING A BUMP IN THE ROAD CAUSES THE VEHICLE TO SHAKE SOMEWHAT VIOLENTLY FOR 10-30 SECONDS OR SO. THIS HAPPENS MULTIPLE TIMES PER WEEK AND STARTED ABOUT 2 MONTHS AGO.

12/04/2019
Components: STEERING
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG9JW******
Summary

MY JEEP STEERING WHEEL IS BINDING UP AND IS A SERIOUS SAFETY CONCERN. I ALMOST GOT INTO A MAJOR ACCIDENT BECAUSE OF IT YESTERDAY IN A SNOWSTORM WHEN A GUY STOPPED SHORT IN FRONT OF ME AND I COULD NOT GET THE WHEEL TO TURN LEFT WITHOUT JAMMING MY BRAKES AND DRASTICALLY REDUCING SPEED WHICH THEN FREE'D THE WHEEL UP AND LET ME TURN LEFT. IT JUST STARTED HAPPENING NOW IN THE COLDER WEATHER AND SOME OF THE THINGS I HAVE READ SAY IT MAY BE RELATED TO COLD WEATHER. IT IS NEAR IMPOSSIBLE TO TURN THE WHEEL LEFT AT HIGH SPEEDS OF 50-60+ MPH AND THE WHEEL COMPLETELY LOCKS UP WHEN ATTEMPTING TO TURN LEFT. THIS HAPPENS AT HIGH SPEEDS AND IS A MAJOR CONCERN IF I NEEDED TO CHANGE TO LEFT LANE QUICKLY OR AM TAKING A LONG LEFT TURN ON AN ON/OFF RAMP. THIS IS A SERIOUS SAFETY CONCERN CONSIDERING I WOULD NOT BE ABLE TO TURN LEFT TO AVOID AN OBSTACLE SUCH AS AN ACCIDENT IN FRONT OF ME. EXTREMELY DISAPPOINTED JEEP HAS NOT ACKNOWLEDGED THIS ISSUE AND ISSUED A RECALL BECAUSE THERE ARE SEVERAL OTHERS DESCRIBING THE EXACT SAME ISSUE. STAR CASE S1808000255 SYMPTOM / VEHICLE ISSUE HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-WHEEL-LOCKING-UP.20839/ HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-LOCKED-UP-AT-70MPH.18906/PAGE-4

12/04/2019
Components: ENGINE
Incident Date: 11/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEGXJW******
Summary

WHEN THE IN MOTION THE MOTOR HAS A STRONG NOISE LIKE THE PISTON WHERE BROKEN, I HAVE TAKE TO SERVICES DEALER AND THEY SAID IT NORMAL, THEN SECOND TIME THE HAD TO CLEAN THE PISTON THAT I PAID FOR $390.00. THE NOISE CONTINUED YOU FEEL LIKE THE MOTOR IS GOING TO EXPLODED. I WILL TAKE IT BACK FOR THE FOURTH TIME. I WORRY FOR MY SAFETY. THIS IS A NEW CAR THAT I BOUGHT I O MILEAGE. I WILL LIKE MY MONEY BACK IF THE NO SOLUTION.

12/04/2019
Components: SEATS
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG0JW******
Summary

JEEP IS LESS THAN 12 MONTHS OLD AND THE STITCHING IN THE MIDDLE OF THE REAR SEAT IS MISSING. HAVE TRIED TO TELL THE DEALERSHIP THAT IT IS NOT "NORMAL WEAR AND TEAR". NOTHING SITS IN THE MIDDLE OF THE BACK SEAT. THE DRIVERS SEAT STITCHING WOULD GO WAY BEFORE DUE TO WEAR. DEALER IN LONGMONT, CO TOLD US THAT THERE WAS NOTHING THAT HE COULD DO AFTER HE MADE US WAIT WEEKS AND WE HAD TO DRIVE TO THE DEALERSHIP MULTIPLE TIMES. MULTIPLE CALLS WERE MADE THAT WERE IGNORED. FINALLY WE WENT IN AND WERE TOLD THAT WE SHOULD BRING IT IN THE NEXT DAY AND THEY WOULD GET IT TAKEN CARE OF AND THAT THEY HAD TO HAVE THE PICTURES WE SENT THEM SENT OFF TO MAKE SURE IT COULD BE WARRANTED. NOPE. ANOTHER LIE FROM THE DEALERSHIP. WHAT A SHAME. I LOVE MY JEEP, BUT THE SERIVE THAT COMES WITH THE "JEEP CARES" AND ALL OF THE EXTRA WARRANTY MUMBO-JUMBO IS A JOKE. WHEN YOU PAY $55K+ FOR A VEHICLE, YOU WOULD AT LEAST EXPECT IT TO LAST A YEAR.

12/02/2019
Components: STRUCTURE
Incident Date: 11/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

VEHICLE FRAME HAS SEVERAL LOCATIONS WITH POOR WELDS. SPECIFICALLY, EXCESSIVE WELD SPLASH AND POROUS WELDS SIMILAR IN APPEARANCE TO OTHER OWNERS OF 2018 MODEL YEAR JEEP WRANGLER VEHICLES.

11/29/2019
Components: STEERING
Incident Date: 11/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

AT HIGHWAY SPEEDS THE STEERING WHEEL OF MY JEEP LOCKS UP AND IS VERY DIFFICULT TO TURN. THIS HAPPENS NO MATTER IF I AM GETTING OFF AN EXIT OF JUST CHANGING LANES ON THE HIGHWAY. IT IS EXTREMELY DANGEROUS. SEEMS TO BE CONNECTED TO THE HIGHWAY SPEEDS AND LOWER TEMPERATURES.

11/29/2019
Components: STEERING
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

WHILE DRIVING DOWN THE ROAD AT ANY RATE OF SPEED MY STEERING WHEEL LOCKS UP ON ME IF TURNING EVEN SLIGHTLY. IT ALMOST FEELS AS IF I AM LOSTING POWER STEERING. WHEN THIS HAPPENS I HAVE TO PULL REALLY HARD TO GET THE VEHICLE TO TURN BUT THEN IT COULD LET LOOSE AT ANY TIME SO WHEN THAT HAPPENS IT ALMOST PUTS ME IIJ N THE DITCH BECAUSE I AM ALREADY PULLING SO HARD ON THE WHEEL. THE ONLY TIME THIS SEEMS TO HAPPEN IS WHEN IT IS BELOW ABOUT 30F. WHICH OVER HALF THE YEAR WHERE I LIVE. IT IS A DAILY OCCURRENCE IN THESE TEMPS AND WILL HAPPEN IF I'M GOING 10MPH OR 90MPH.

11/28/2019
Components: STEERING
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

WHEN DRIVING ON THE HIGHWAY THE CAR WANDERS TO THE LEFT OR RIGHT MAKING CONSTANT CORRECTION.

11/28/2019
Components: STEERING
Incident Date: 11/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

SINCE I BOUGHT MY JEEP I'VE TAKEN IT BACK TWICE FOR THE DEATH WOBBLE. LESS THAN A YEAR AGO WAS THE FIRST TIME AND THEY REPLACED THE STEERING DAMPER. IT WAS FINE FOR A FEW MONTHS AND STARTED AGAIN. HAVING TO WORK I WASN'T ABLE TO TAKE IT BACK IN. THE WOBBLE GOT SO BAD I WAS SCARED WHEN IT WOULD START. IT HAD SUCH A VIOLENT SHAKE WHEN I WOULD HIT A BUMP ON THE FREEWAY I WOULD HAVE TO REDUCE SPEED ON THE FREEWAY FAST WHICH CAUSES IT'S OWN SET OF ISSUES. I JUST TOOK IT IN AGAIN AND THEY DID THE RECALL ON THE STEERING DAMPER AGAIN. I TOLD THEM YOU DID IT LESS THAN A YEAR AGO. I GOT THE JEEP BACK THIS WEEK AND MY FIRST DRIVE ON THE FREEWAY I CAN ALREADY FEEL THAT IT IS STILL GOING TO BE A ISSUE. WHAT WILL HAPPEN WHEN IT'S SNOWING AND ICY ON THE FREEWAY AND THE DEATH WOBBLE HAPPENS? FCA MAY REALLY HAVE A DEATH ON THEIR HANDS THEN. YOU DON'T GET MUCH FOR 50,000 ANYMORE. THIS SHOULD BE STOPPED BEFORE THESE JEEPS KILL PEOPLE.

11/26/2019
Components: STEERING,SUSPENSION
Incident Date: 11/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN6JW******
Summary

DRIVING ON HIGHWAY @ APPROXIMATELY 65 MPH, CAR LOST MOST STEERING CONTROL AND VIOLENTLY SWAYED FROM SIDE TO SIDE (FELT AS IF A TIRE HAD BLOWN OR COME OFF); IN INSIDE LANE OF 3 LANE ROAD; EXTREMELY HARD TO CONTROL VEHICLE. PUT ON FLASHERS; OTHER DRIVER'S ABLE TO SEE CONTROL ISSUE AND ALLOWED ME TO SHAKILY GET ACROSS OTHER TWO LANES TO SIDE OF ROAD.

11/25/2019
Components: STEERING
Incident Date: 11/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN6JW******
Summary

I WAS DRIVING ON THE INTERSTATE WITH THE CRUISE CONTROL SET AT 73. I HIT A BUMP AND THE STEERING STARTED SHAKING RAPIDLY. I WAS UNABLE TO CONTROL THE VEHICLE WHILE THIS WAS HAPPENING. I SLOWED TO A STOP AND WHEN I STARTED AGAIN I WAS FINE. I NOTED THAT WHEN I WAS TRAVELING BETWEEN THE SPEEDS OF 70-75 AND HIT A BUMP IS WHEN THE WOBBLE WOULD ENSUE. I HAVE HAD THE STEERING DAMPER REPLACED ALREADY DUE TO THIS SAME ISSUE. THE STEERING DAMPER HAD NO EFFECT ON THE PROBLEM.

11/24/2019
Components: STEERING
Incident Date: 11/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

ROUNDING A TURN AND GOING ABOUT 30 MPH, THE POWER STEERING STOPPED WORKING. FOR ABOUT 2 SECONDS I HAD TO STRUGGLE WITH THE VEHICLE TO PREVENT FROM CRASHING INTO THE CENTER DIVIDER.

11/24/2019
Components: STEERING
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

BOUGHT THE VEHICLE MAY 2018. AFTER DRIVING FOR A WEEK BROUGHT BACK TO DEALER IN REGARDS TO LOOSE STEERING AND A DEAD SPOT THAT I COULD MOVE THE WHEEL 3 INCHES BEFORE THE TIRES WOULD MOVE. DEALER SAID IT WAS A JEEP THING. THIS IS MY 4TH JEEP WRANGLER AND NONE OF MY PREVIOUS MODELS HAD THE ISSUE. THEY SAID IT WAS DESIGNED TO BE THAT WAY. AFTER ANOTHER MONTH I BROUGHT IT BACK COMPLAINING OF THE SAME PROBLEM AND THAT I SAW FORUMS THAT STATED OTHERS WERE HAVING ISSUES. ONCE AGAIN, TOLD IT IS THE WAY THAT JEEPS HANDLE. I TOOK THE JEEP TO A 4 WHEEL DRIVE PLACE FOR AN ALIGNMENT. AFTER ALIGNMENT THE VEHICLE HAD THE SAME ISSUE. I HAVE SINCE PUT ON LEVELING KIT AND 35 INCH TIRES. WHEN I BROUGHT IT BACK TO JEEP BECAUSE I HEARD OF A SOFTWARE PATCH AND NEW STEERING BOX THAT WAS SUPPOSE TO FIX STEERING. DEALER SAID THAT BECAUSE I PUT ON 35 INCH TIRES THAT THERE IS NOTHING THEY CAN DO. I NOW HAVE 27K MISERABLE AND DANGEROUS MILES ON THE VEHICLE. I SEE THAT JEEP JL AS ALMOST 1K OF COMPLAINTS ABOUT THE STEERING. IT IS A SAFETY ISSUE WHEN YOU CANT KEEP IN YOUR LANE!

11/24/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

BACKUP CAMERA RANDOMLY DOES NOT WORK. SOMETIMES THE BACKUP CAMERA WILL WORK BUT WITHOUT THE GUIDELINES. AND SOMETIMES THE BACKUP CAMERA WILL NOT WORK AT ALL, ONLY SHOWING THE NAVIGATION GPS SCREEN COMPLETELY BLACK. IT MALFUNCTIONS LIKE THIS WHILE BACKING UP IN MY GARAGE, OR BACKING UP INTO A PARKING SPOT IN A PARKING GARAGE OR ON A CITY STREET. I WAS INFORMED BY TWO DEALERSHIP SERVICE DEPARTMENT REPRESENTATIVES THAT THEY CAN'T DO ANYTHING ABOUT IT UNLESS IT IS NOT WORKING WHEN I BRING IT IN, SO THEY WILL BE ABLE TO DIAGNOSIS THE PROBLEM CORRECTLY. OF COURSE, IT ALWAYS WORKS PROPERLY WHEN I BRING IT IN TO THE DEALERSHIP. I HAVE VIDEOS FROM MY IPHONE WHEN IT MALFUNCTIONS BUT THE DEALERSHIP SAID THEY WERE SORRY AND CAN'T DIAGNOSIS IT WITH THE VIDEO, AND THAT IT HAS TO BE IN THE MALFUNCTION MODE AT THAT TIME BEFORE THEY CAN DO ANYTHING ABOUT IT. I CURRENTLY HAVE AROUND 8,600 MILES ON MY 2018 JEEP JL SAHARA WRANGLER AND THIS PROBLEM STARTED AROUND 4,500 MILES OR MAYBE SLIGHTLY LESS. THIS IS VERY FRUSTRATING! I SPECIFICALLY PAID EXTRA FOR THIS JEEP MODEL TO GET THE BACKUP CAMERA. AND IT ONLY WORKS PROPERLY ABOUT 60% OF THE TIME! I NEVER KNOW WHEN IT WILL WORK PROPERLY OR WHEN IT WILL NOT WORK AT ALL.

11/22/2019
Components: STEERING,SUSPENSION
Incident Date: 06/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXD60JW******
Summary

MORE THAN ONCE I HAVE EXPERIENCED EXTREME SHAKING OF THE STEERING WHEEL AND VEHICLE. IT HAPPENS WHEN I AM ON THE HIGHWAY AND HIT A BUMP. EACH TIME IT HAS HAPPENED I TENSE UP FOR FEAR OF LOSING CONTROL. I HAVE TO SLOW DOWN TO ABOUT 35MPH FOR IT TO STOP. THIS IS NOT SAFE TO DO ON THE HIGHWAY. IT IS ALSO ILLEGAL TO DO AS THE MINIMUM SPEED LIMIT IS 45MPH. I BROUGHT MY JEEP INTO THE DEALERSHIP ON 11/11/2019 FOR AN OIL CHANGE, TIRE ROTATION AND TO HAVE SOME DAMPENER THING INSTALLED DUE TO A RECALL. THE VERY NEXT DAY IT DID THE SAME THING. I HAVE NOW BEEN TRYING TO AVOID GOING OVER 45 MPH.

11/22/2019
Components: STEERING,SUSPENSION,ELECTRICAL SYSTEM
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

MY 2018 JEEP JL HAS HAD NON STOP ISSUES WITH THE "DEATH WOBBLE" SO MUCH THAT I HAVE HAD TO PARK THIS VEHICLE AND NOT DRIVE IT . IT HAS BEEN IN THREE TIMES FOR REPAIRS , EACH TIME PROMISED A FIX WOULD OCCUR. LAST WEEK I WAS DRIVING ON THE INTERSTATE BETWEEN WORK AND HOME, AND I HIT A REGULAR UNEVEN PAVEMENT ONE WOULD DRIVE OVER EVERYDAY , AND THE VEHICLE RESONATED SO MUCH THAT IT PUSHED ME INTO THE LEFT LANE.. LUCKILY NO ONE WAS THERE BUT DECIDED TO PARK THE VEHICLE TILL THE NEXT SCHEDULED FIX ON 11/18. AFTER RECEIVING THE VEHICLE BACK THE INSTABILITY IS STILL THERE AND RESONATES WHEN GOING OVER ANY UNEVENNESS IN ROADS. I HAVE CREATED A CASE WITH JEEP WAIVE (CASE NUMBER 68188061) AND CALLED JIM COGDILL DODGE DEALERSHIP IN KNOXVILLE TN WHOM HAS REPAIRED THE FRONT END THE LAST THREE TIMES . I WAS TOLD ON 11/22 THAT THE DEALERSHIP JUST GOT NOTICE BY A OFFICIAL CHRYSLER NOTIFICATION THAT THE RECALL FIX FOR THE DEATH WOBBLE IS NOT FIXING THE INSTABILITY IN THE FRONT END ,AND IN SOME CASES MAKING IT WORSE. THEY HAVE BEEN TOLD TO STOP FIXING THE CARS UNTIL A NEW PART/FIX IS RELEASED BY CHRYSLER. I NOW HAVE A CAR THAT I CANNOT DRIVE, PURCHASE NEW JUST LAST YEAR AND HAVE LOST ALL TRUST IN THE SAFETY OF THIS CAR. I AM LOOKING FOR HELP TO SOLUTION AND HELP OTHERS WHOM ARE IN MY SAME SITUATION. ADDITIONALLY, MY VEHICLE COMPUTER HAS MESSED UP AND IS SHOWING ALMOST 1 MILLION MILES (999,999) . THIS COMPLAINT IS ALSO PART OF MY CASE AS I CANNOT SALE MY VEHICLE, OR BE LEGAL WITH THE ODOMETER IN CURRENT STATUS.

11/21/2019
Components: STEERING,WHEELS
Incident Date: 11/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

TRAVELING ON AN INTERSTATE AT 65 MPH AND WENT ACROSS THE METAL STRIP JUST BEFORE A BRIDGE. THE FRONT WHEELS STARTED WOBBLING VIOLENTLY AND THE STEERING WHEEL SHOOK BAD AS WELL. THIS HAPPENED TWO MORE TIMES THIS TRIP AT THE SAME TYPE OF SITUATION. THE SECOND TIME I TRIED TO SLOW DOWN TO GET THE JEEP TO STOP WOBBLING BUT AN 18 WHEELER WAS DIRECTLY BEHIND ME AND ALMOST RAN UP THE REAR OF MY VEHICLE. I HAD THREE MISHAPS ALL THE SAME ON THIS TRIP. I USE THE JEEP AROUND TOWN, BUT WON'T DRIVE IT AT HIGH SPEEDS. I HAD THE DAMPER REPLACED IN THE JEEP THREE DAYS PRIOR TO THIS TRIP. THIS IS THE PART THAT FCA SAYS CAUSES THE PROBLEM. I HAVE ANOTHER APPOINTMENT NEXT WEEK TO HAVE THE JEEP CHECKED OUT. THE DATE THIS HAPPENED TO ME WAS NOV. 8TH, 2019. BEING A FIRST TIME OWNER OF A JEEP, I THINK I SHOULD HAVE BEEN MADE AWARE OF THIS PROBLEM WHEN I BOUGHT THE JEEP FROM THE DEALER.

11/21/2019
Components: STEERING
Incident Date: 11/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXCNXJW******
Summary

STEERING FEELS LOOSE AND HAS PLAY. UNSAFE

11/21/2019
Components: STEERING
Incident Date: 11/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG7JW******
Summary

STEERING WHEEL BINDS UP (IT WON'T TURN LEFT) IN IN COLD TEMPERATURES. IT HAPPENED ON TWO SEPARATE OCCASIONS WHILE DRIVING (IN BOTH OF THESE CASES SPEEDS WERE BELOW 45MPH). NOTIFIED THE CAR DEALERSHIP AND THEY SAID THEY COULD NOT DO ANYTHING WITHOUT A TECHNICAL SERVICE BULLETIN (TSB), SO I SUBMITTED A CASE NUMBER WITH FIAT CHRYSLER AUTOMOTIVE (FCA). WITHIN 12 HOURS OF SUBMITTING THE CASE, I WAS INFORMED THEY COULD NOT DUPLICATE, WERE NOT GOING TO DO ANYTHING FURTHER AND WHERE CLOSING THE CASE. I BELIEVE THIS IS A SIGNIFICANT VEHICLE SAFETY ISSUE THAT REQUIRES A MORE THOROUGH INVESTIGATION AS BINDING STEERING COULD HAVE SEVERE CONSEQUENCES THAT CAN RESULT IN DEATH. I AM NOT SATISFIED THE DEALERSHIP OR FCA ADEQUATELY ADDRESSED THIS ISSUE. LASTLY, SEVERAL ONLINE JEEP FORUMS HAVE INDICATED AND DEMONSTRATED VERY SIMILAR PROBLEMS ON THIS MODEL AND YEAR OF THE VEHICLE.

11/21/2019
Components: STEERING
Incident Date: 08/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

PURCHASED THE VEHICLE ABOUT 3 MONTHS AGO . HAS BEEN IN AND OUT OF DEALERSHIP BECAUSE THE STEERING IS OFF. IT HAS ALOT OF PLAY AND HAS A DEAD SPOT IN THE MIDDLE WHICH HAS MADE IT VERY UNSAFE TO DRIVE. 2 DEALERSHIP HAVE TRIED FIXING THE ISSUE, HAVE THROWN PARTS AT IT BUT HAVE STATED THAT THE ISSUE IS A "CHARACTERISTIC OF THE VEHICLE" AND SO THEY HAVE WASHED THEIR HANDS BY SAYING THIS. PURCHASING DEALERSHIP HAS ALWAYS BEEN UNWILLING TO WORK WITH US BUT HAVE LIED TO US ON MULTIPLE OCCASIONS. REACHED OUT TO JEEP CARE AND HAD CASE ESCALATED TO A LEVEL 2 CONTACT BUT THEY HAVE NOT BEEN OF MUCH ASSISTANCE EITHER AS THEY HAVE JUST GONE WITH WHAT THE DEALERSHIPS STATE. WE WERE NEVER OFFERED TO HAVE JEEP ENGINEERS COME OUT AND CHECK THE VEHICLE. WE WERE TAKEN ON A TEST DRIVE WITH OTHER 2018 MODELS AND THEY DRIVE EXACTLY THE SAME BUT THE SECOND THAT YOU ASK THE DEALERSHIPS TO ALLOW YOU TO DRIVE A 2019 THEY BECOME EXTREMELY HESISTANT AND SAY THAT IT'S A DIFFERENT YEAR SO IT DOES NOT APPLY. ONE DEALERSHIP ALLOWED US TO DRIVE A 2019 MODEL OF OUR VEHICLE AND THERE IS NOT STEERING ISSUE OF ANY TYPE WHICH ONLY LEADS US TO BELIEVE THAT JEEP RECTIFIED THE ISSUE WITH THE NEWER MODELS AND ARE REFUSING TO SPEAK UP ABOUT THE 2018 MODEL, OURS.

11/20/2019
Components: STEERING
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFGXJW******
Summary

THIS VEHICLE EXHIBITS A DEAD SPOT AT 12 OCLOCK/DEAD CENTER CAUSING OSCILLATIONS OF THE STEERING WHEEL TO STAY STRAIGHT ON THE ROAD. THIS ISSUE HAS BEEN INTO DEALER SERVICE NO LESS THAN 8 TIMES IN THE FIRST 11 MONTHS OF OWNERSHIP. THIS IS STILL NOT RECTIFIED, HOWEVER, I AM WORKING WITH THE AREA TECH ON FURTHER FIXES/OPTIONS.

11/20/2019
Components: STEERING
Incident Date: 11/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

FOLLOW UP TO CASE #11281004. COMMENTS IN EMAIL REPLY

11/19/2019
Components: STEERING
Incident Date: 11/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

THIS PROBLEM HAS BEEN PREVIOUSLY REPORTED AND THERE HAVE BEEN 3 ATTEMPTED FIXES; 2 STEERING DAMPERS AND A WHEEL ALIGNMENT. DURING A RECENT 150 MILE TRIP, OUR JEEP DID THE DEATH WOBBLE ON 5 OCCASIONS. 3 AT HIGHWAY SPEED, APPROXIMATELY 70 MPH; TWICE CHANGING LANES AND ONCE ON A STRAIGHT AWAY IN RIGHT LANE. THE 5TH EVENT WAS AT 55 MPH ON A STRAIGHTWAY. JEEP IS IN FOR 5TH REPAIR TODAY 11/19/19 FOR A TRACK BAR TO FIX THE DEATH WOBBLE PROBLEM.*DT CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALERSHIP AND DEALERSHIP WANTED TO CHARGE HIM FOR AN ALIGNMENT AT CONSUMER'S COST, CONSUMER DECLINED.*JB*DT CONSUMER STATED WARRANTY CLAIM FOR REPAIRS SHOW 9TH ONE.*JB

11/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXCG8JW******
Summary

CLIMATE CONTROL CANNOT BE ADJUSTED. TEMPERATURE, FAN SPEED ALL STAY LOCKED

11/19/2019
Components: STEERING,SUSPENSION,ENGINE
Incident Date: 11/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

WHEN TRAVELING ON HIGHWAY AT 50-70 MPH AND HITTING A BUMP, THE FRONT OF THE JEEP BEGINS TO SHAKE OR WOBBLE VERY HARD BACK AND FORTH. THE ONLY WAY TO STOP IT IS TO HIT THE BRAKES QUICKLY AND HARD, MAKING DRIVING VERY UNSAFE - ESPECIALLY INCREASING THE DANGER OF GETTING REAR ENDED. IT HAS BEEN IN THE SHOP 3 TIMES TO CORRECT THIS ISSUE TO NO AVAIL. ENGINE LIGHT ALSO GOES ON AND OFF REPEATEDLY.

11/19/2019
Components: STEERING
Incident Date: 11/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAN8JW******
Summary

AFTER OWNING THE VEHICLE, WHICH I BOUGHT USED WITH 8113 MILES ON IT, FOR ONLY FOUR DAYS, I EXPERIENCED A VIOLENT VIBRATION FROM THE STEERING MECHANISM, FORCING ME TO SLOW DOWN AND PULL TO THE SIDE OF THE ROAD. I THOUGHT I'D BLOWN A TIRE, BUT THE MONITOR SHOWED THEM TO BE PROPERLY INFLATED. ONCE I SLOWED DOWN, THE SHAKING DISAPPEARED AND I WAS ABLE TO CONTINUE WITHOUT INCIDENT. IT HAS NOT HAPPENED AGAIN, BUT WHEN I RESEARCHED THE PHENOMENON I DISCOVERED THAT FCA HAD, SUPPOSEDLY, ISSUED A TSB RELATED TO THE PROBLEM, AND SENT A LETTER TO OWNERS OFFERING TO INSTALL A HEAVIER DUTY STEERING STABILIZER. THE DEALER I TOOK IT TO THIS MORNING WAS UNAWARE OF ANY SUCH PROBLEM OR TSB, AND, SINCE I CAN'T GET A COPY OF IT FROM YOUR IMPOSSIBLE-TO-NEGOTIATE WEBSITE, I'M AT A LOSS AS TO HOW TO PROCEED.

11/18/2019
Components: STEERING,SUSPENSION
Incident Date: 11/14/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE "DEATH WOBBLE". MOUNTAIN VALLEY MOTORS, INC. (7535 APPALACHIAN HWY, BLUE RIDGE, GA 30513) PERFORMED THE RECALL REPAIR. WHILE THE CONTACT WAS TAKING A LONG ROAD TRIP, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE". THE VEHICLE WAS TAKEN TO MILLER'S CHRYSLER DODGE JEEP RAM (48 KEELY ISLAND ROAD, MARTINSBURG, WV 25401, (888) 362-8027) TO HAVE THE RECALL REPAIR PERFORMED AGAIN. THE DEALER CLAIMED THAT THE ORIGINAL RECALL REPAIR WAS PERFORMED INCORRECTLY AND THE PART WAS INSTALLED UPSIDE DOWN. THE VEHICLE WAS REPAIRED AND ABLE TO BE DRIVEN HOME; HOWEVER, THE CONTACT STATED THE FRONT END OF THE VEHICLE CONTINUED TO SHAKE. THE MOUNTAIN VALLEY DEALER STATED THAT THE MANUFACTURER ISSUED NEW INSTRUCTIONS ON HOW TO INSTALL THE PART, WHICH COULD HAVE CAUSED CONFUSION. THE DEALER DID NOT KNOW WHEN THE INSTRUCTIONS WERE ISSUED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS UNKNOWN.

11/18/2019
Components: SUSPENSION
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG4JW******
Summary

POOR WELDS ON FRAME

11/18/2019
Components: STEERING
Incident Date: 11/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

I FILED A COMPLAINT ON THE LOOSE STEERING AS IT FEELS LIKE THERE IS A DEAD SPOT WHILE DRIVING AND IT DOESN'T RESPOND, IN DECEMBER OF LAST YEAR. IT'S LIKE SEVERAL DEGREES OF CONSTANTLY TURNING THE STEERING WHEEL BEFORE IT REGISTERS. LIKE IN AN OLD MOVIE WHERE YOU SEE THEM ALWAYS HAVING TO KEEP TURNING THE WHEEL BACK AND FORTH EXCESSIVELY. THIS HAS NOT BEEN ADDRESSED AS OF YET. FAST FORWARD TO THE TERM DEATH WOBBLE THAT IS PLAGUING MY JEEP WITH 9100 MILES ON IT. DEALERSHIP REPLACED THE DAMPNER. BUT THAT DID NOTHING TO CORRECT THE VIOLENT SHAKING WHEN HITTING AN EXPANSION JOINT OR POTHOLE AT HIGHWAY SPEEDS. I'M DISGUSTED AT HOW AWFUL THIS IS ON A NEW VEHICLE. I SHOULD NOT HAVE ANY WORN PARTS ON MY JEEP WITH UNDER 10K MILES. I WANT ANSWERS, SOLUTIONS, A FOLLOW UP BY SOMEONE WHO IS IN CHARGE OF THIS. IT'S SCARY TO DRIVE BETWEEN THE EXCESSIVE PLAY AND DEATH WOBBLE. IT'S LIKE I'M DRIVING AN OLD JUNKER, DEFINITELY NOT A 40K NEW JEEP.

11/17/2019
Components: SUSPENSION,UNKNOWN OR OTHER
Incident Date: 11/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN1JW******
Summary

WHILE DRIVING NORTHBOUND ON I-275 TO TAMPA FROM SARASOTA WITH MY WIFE AND NEWBORN SON, THE VEHICLE BEGAN SHAKING VIOLENTLY AFTER GOING OVER A BUMPY PART OF THE ROAD AROUND A CURVE OF THE HIGHWAY. THIS CONTINUED UNTIL I PULLED MY FOOT OFF THE GAS AND ALLOWED THE VEHICLE TO SLOW 10-15 MPH.

11/16/2019
Components: STEERING,SUSPENSION
Incident Date: 11/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

MY WIFE EXPERIENCED STARTED EXPERIENCING THE HARMONIC FREQUENCY ANOMALY AKA "DEATH WOBBLE" JUST AS THE WEATHER STARTED TO GET COOLER IN NJ. I BROUGHT VEHICLE IN TO PERFORM THE TSB ON 11/15. THE VERY NEXT DAY 11/16 THE DEATH WOBBLE CAME BACK ONLY THIS TIME MUCH WORSE! SHE WAS HEADING TO A 4H LEADERSHIP TRAINING COURSE WITH A CAR FULL OF CHILDREN, THANKFULLY SHE WAS ABLE TO MAINTAIN CONTROL AND PULL OFF THE SIDE OF THE HIGHWAY WHICH IN ITSELF IT NOT SAFE TO DO. THE FIX THAT FCA HAS PUBLISHED DOES NOT WORK - NHTSA DO YOUR JOB INVESTIGATE AND MANDATE FCA FIX THE ISSUE NOT PUT A BAND AID ON A BROKEN LEG.

11/16/2019
Components: STEERING
Incident Date: 11/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXCG7JW******
Summary

STEERING WANDERS. TWO OR THREE INCHES OF PLAY IN STEERING. CAR HAS BEEN IN FOR SERVICE THREE TIMES. DEALER CHANGED STEERING STABILIZER THREE TIMES. CAR GOES BACK IN 11/18/19 FOR THE 4TH TIME SAME PROBLEM. STEERING IS DANGEROUS. CAR IS UNCONTROLLABLE.

11/15/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

JUST GOT ONTO HIGHWAY, GOING ABOUT 72 MPH, HIT A SMALL BUMP AND CAR STARTED VIOLENTLY SHAKING (FREQUENTLY REFERRED TO AS DEATH WOBBLE). ONCE I PULLED OVER AND STOPPED THE WOBBLE WENT AWAY. THIS HAPPENED THE DAY AFTER I BROUGHT MY VEHICLE IN FOR A RECALL TO REPLACE THE STEERING COLUMN DAMPER WHICH SUPPOSEDLY CAUSED THIS PROBLEM TO BEGIN WITH. NEVER HAD THIS PROBLEM UNTIL I BROUGHT IT IN FOR THE RECALL. BROUGHT IT TO THE DEALERSHIP TWO DAYS LATER AND THEY TOLD ME NOTHING WAS WRONG WITH IT BUT IF IT HAPPENS AGAIN TO BRING IT BACK IN. THEY TOLD ME MY WHEELS WERE SLIGHTLY OUT OF ALIGNMENT WHICH MAY HAVE CAUSED IT BUT THERE IS NO WAY; THE VEHICLE WAS SHAKING VIOLENTLY BACK AND FORTH, IT HAD NOTHING TO DO WITH A SLIGHTLY OFF ALIGNMENT.

11/14/2019
Components: STEERING
Incident Date: 11/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

WHILE IN MOTION DURING COLDER TEMPERATURES, MY STEERING WHEEL BECOMES STIFF AND DIFFICULT TO TURN. THE STIFFNESS IS PRESENT AT ALL SPEEDS, BUT MOST PREVALENT AT HIGHWAY SPEEDS. THIS STIFFNESS EVENTUALLY FADES ONCE TEMPERATURES INCREASE OR THE VEHICLE HAS WARMED UP SUFFICIENTLY. THERE WAS A SERVICE BULLETIN JEEP RELEASED TO FIX THIS ISSUE, AND I HAD IT APPLIED LAST WINTER, BUT THE ISSUE HAS RETURNED AGAIN. IT SEEMS THE SOFTWARE FIX THEY HAD APPLIED IS NOT PERMANENT. THIS ISSUE IS INCREDIBLY DANGEROUS AS IT CAUSES THE STEERING WHEEL TO ALMOST LOCK UP WHEN TAKING A TURN. AT TIMES WHEN TEMPERATURES ARE VERY LOW, THE STEERING WHEEL STIFFNESS MAKES TURNING ON THE HIGHWAY VERY DIFFICULT.

11/14/2019
Components: STEERING
Incident Date: 11/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

I'VE HAD ISSUES TURNING STEERING WHEEL DURING COLD MORNINGS (~30 DEGREE) WHILE DRIVING AT HIGHWAY SPEED. I CAN ONLY TURN STEERING WHEELS ABOUT 5 DEGREES AND THEN MEET SOME RESISTANCE WHICH IT DOESN'T ALLOW ME TO CONTINUE THROUGH MY TURN. THIS HAPPENS FOR TURNING BOTH RIGHT AND LEFT DIRECTIONS. IT IS VERY SCARY AT HIGHWAY SPEED HEADING INTO AN EXIT RAMP OR IN THE MIDDLE OF A CURVE. I ONLY HAVE THIS ISSUE WHEN THE TEMPERATURE IS LOW. IT HAD HAPPENED SEVERAL TIMES THIS WEEK IN COLD MORNINGS.

11/13/2019
Components: STEERING
Incident Date: 11/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

WHEN VEHICLE IS ABOVE 60 MPH AND THE TEMP IS 35 OR BELOW THERE IS NO STEERING ASSIST. ITS AS IF THE VEHICLE HAS NO POWER STEERING, TOOK TO DEALERSHIP AND THEY CLAIMED NOTHING WAS WRONG WITH THE JEEP.

11/12/2019
Components: STEERING,SUSPENSION
Incident Date: 11/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

WHILE DRIVING DOWN THE ROAD AT 60MPH+ MY JEEP GOES INTO THE DEATH WOBBLE WHEN I HIT A ROUGH PATCH IN THE ROAD. THIS IS NOT A BUMP IN THE ROAD BUT A ROUGH PATCH! THIS HAS HAPPENED TO ME MANY TIMES AND IT IS EXTREMELY SCARY! I HAVE TO SLOW DOWN TO AROUND 40MPH TO MAKE IT STOP SHAKING SIDE TO SIDE SO VIOLENTLY I CAN HARDLY KEEP IT ON THE ROAD. I HAVE ALREADY BEEN IN AND HAD THE UPGRADE DONE TO MY STEERING DAMPER. I HAVE NO MODIFICATIONS ON MY JEEP... I DRIVE IT AS PURCHASED. THIS RECENTLY HAPPENED ON THE INTERSTATE WHILE DRIVING 70 MPH IN THE PASSING LANE IN HEAVY TRAFFIC... I'M LUCKY TO STILL BE ALIVE.

11/12/2019
Components: STEERING
Incident Date: 11/08/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE CONTACT STATED THAT TURNING THE STEERING TO THE RIGHT OPERATED AS INTENDED; HOWEVER, WHEN TURNING THE STEERING WHEEL TO THE LEFT, THE WHEELS HESITATED TO RESPOND. THE VEHICLE WAS TAKEN TO LINDSAY CHRYSLER DODGE JEEP RAM (8100 CENTREVILLE RD, CITY OF MANASSAS, VA 20111, (888) 241-6888) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 68116814. THE APPROXIMATE FAILURE MILEAGE WAS 11,300. THE VIN WAS NOT AVAILABLE.

11/12/2019
Components: STEERING
Incident Date: 11/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

REOCCURING ISSUE WITH STEERING WHEN DRIVING 55MPH AND ABOVE. CAR SHAKES UNCONTROLLABLY WHEN HITTING A BUMP OR A CHANGE IN PAVEMENT, TO THE POINT I HAVE TO PULL OVER AND SLOW DOWN TO 40MPH. HAD A RECALL FOR THE STEERING DAMPER WHICH FIXED THE ISSUE A LITTLE BIT BUT NOW IT IS HAPPENING YET AGAIN. I DO NOT FEEL SAFE DRIVING THE VEHICLE.

11/11/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 11/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

I WAS DRIVING MY JEEP ON THE HIGHWAY AT 65MPH AND DROVE OVER A SEAM(BUMP) IN THE ROAD. THE FRONT WHEELS AND STEERING WHEEL BEGAN THE SHAKE VIOLENTLY AND UNCONTROLLABLY. I HAD TO BRING THE VEHICLE TO A COMPLETE STOP IN ORDER FOR THE SHAKING TO STOP. FINDING A PLACE TO COME TO A COMPLETE STOP ON THE HIGHWAY IS NOT SAFE AT ALL.

11/11/2019
Components: STEERING,SUSPENSION
Incident Date: 11/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN4JW******
Summary

JUST HAD MY OIL CHANGE AND TIRE ROTATION DONE 11/1/2019 AND BEGIN EXPERIENCING WOBBLE IN FRONTEND AFTER GOING OVER SMALL BUMPS IN THE ROAD. NOW I SEE OTHER VEHICLES HAVING THE SAME ISSUE. SOMEONE DESCRIBED IT THE "DEATH WOBBLE" I AGREE I THOUGHT I WAS GOING TO CRASH MY JEEP.

11/11/2019
Components: STEERING
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

STEERING LOCKS UP, WILL NOT TURN. HAPPENS EVERYDAY DURING COLD TEMPERATURES. HAS ALMOST CAUSED SEVERAL ACCIDENTS. VERY TERRIFYING, SERIOUS ISSUE! HAPPENS AT ALL SPEEDS.

11/10/2019
Components: STEERING,STRUCTURE
Incident Date: 11/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

WHILE DRIVING ABOVE 60MPH IF I RUN OVER A POT HOLE OR A BRIDGE EXPANSION JOINT I LOSE MY STEERING .IF I DON'T SLOW DOWN TO 30MPH QUICKLY I WILL NOT HAVE CONTROL. THE PART THAT CONCERNS ME IS THAT I ALREADY WAS SERVICED FOR THE STEERING RECALL .

11/09/2019
Components: STEERING
Incident Date: 11/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

WHILE DRIVING OVER 50 MPH THE STEERING WHEEL LOCKS IF I WANT TO TURN IT TO THE LEFT. DIFFICULT TO CHANGE LANES AND TURN ON UPCOMING CURVES WHICH CAN LEAD TO A BAD ACCIDENT. UPON SLOWING DOWN THE STEERING WHEEL UNLOCKS AND NOW GOES BACK TO NORMAL. ALSO WHILE DRIVING AND HITTING A SMALL BUMP OR A CHANGE IN THE PAVEMENT CAUSES STEERING WHEEL TO UNCONTROLLABLY SHAKE UNTIL I SLOW DOWN.

11/09/2019
Components: STEERING
Incident Date: 11/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

I WAS DRIVING MY JEEP YESTERDAY MORNING GOING 60MPH. THE TEMPERATURE WAS IN THE 30'S. I WAS HEADING INTO A LEFT HAND TURN WHEN MY STEERING WHEEL WOULD NOT TURN. I TAPPED ON THE BRAKES TO SLOW DOWN AS I WAS AFRAID I WAS GOING TO RUN OFF THE ROAD WITH MY TWO YOUNG CHILDREN IN THE JEEP. WHEN I SLOWED TO AROUND 40 MY JEEP STEERING CAME BACK. IT WAS A VERY SCARY SITUATION.

11/09/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDNXJW******
Summary

09/24/19 I NOTICED A HUGE STAIN UNDER THE RIGHT BACK SIDE ON MY JEEP AND COULD SMELL THE STRONG ODOR OF GAS. I TOOK IT TO THE DEALERSHIP I PURCHASED IT FROM AND THEY CHECKED IT THE WHOLE DAY AND STATED NOTHING WAS SHOWING OF A GAS LEAK OR COULD SMELL THE GAS. BROUGHT MY VEHICLE HOME UNSURE BECAUSE I HAD VIDEO OF HOW YOU COULD HEAR THE FUEL GURGLING FROM THE TANK. TODAY 11/09/19 AGAIN THE FUEL IS LEAKING I HAVE VIDEO SHOWING HOW THE FUEL IS GOING EVERYWHERE WHILE THE TRUCK IS PARKED AND HAD BEEN PARKED FOR 24 HOURS. SOMETHING NEEDS TO BE DONE. IT'S SCARY TO DRIVE TO AND FROM WORK IN THE VEHICLE. I WAS FIRST TOLD FROM THE DEALERSHIP NOT TO OVERFILL MY TANK WHICH I DON'T NOR HAVE I EVER. I KNOW SOMETHING IS NOT RIGHT WITH THIS GAS TANK. PLEASE CONTACT ME AT [XXX]. I REALLY NEED TO KNOW WHAT TO DO FROM HERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/08/2019
Components: STEERING,SUSPENSION
Incident Date: 11/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFN9JW******
Summary

WHEN I HIT A SMALL BUMP GOING OVER 50MPH. SHAKES VIOLENTLY. JEEP HAS TRIED TO REPAIR TWICE. STILL DOES IT. VERY UNSAFE, ESPECIALLY FOR WINTER DRIVING.

11/07/2019
Components: STEERING
Incident Date: 11/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

SATURDAY 11-2-19 WHILE DRIVING ON THE FREEWAY I HIT A SLIGHT BUMP GOING OVER A BRIDGE AND MY JEEP STARTED SHAKING UNCONTROLLABLY. I SLOWED DOWN AND IT STOPPED WHEN I GOT TO ABOUT 40MPH. WHILE DRIVING HOME ON THE SAME DAY I HAD THE SAME THING HAPPEN AGAIN ON THE SAME FREEWAY AFTER HITTING A BUMP AT A SEAM IN THE ROAD GOING OVER A BRIDGE. THIS HAS HAPPENED ONCE MORE SINCE THEN BUT SEEMINGLY ON THE OTHER SIDE OF THE VEHICLE SO NOW IT HAS HAPPENED TWICE ON WHAT FEELS LIKE THE DRIVERS SIDE FRONT AND ONCE ON THE PASSENGER SIDE FRONT. I AM NOW NERVOUS DRIVING AS MOST OF MY MILES ARE DONE ON THE HIGHWAY AND IN OHIO THEY CAN'T SEEM TO GET THE SEAMS OVER BRIDGES SMOOTH SO NOW I AM WHITE KNUCKLING IT EVERY TIME I HAVE TO GO OVER ONE. I STOPPED AT THE DEALERSHIP ON 11-6-2019 AND WAS TOLD THERE IS A RECALL FOR THE STEERING DAMPER THAT NEEDS DONE, I HAVE AN APPOINTMENT ON 11-8-19 TO GET THIS FIXED. I HAVE NOT HAD ANYTHING MAILED TO ME LETTING ME KNOW OF A RECALL AND I JUST HAD MY JEEP THERE FOR SERVICE 2 WEEKS AGO (OIL CHANGE AND TIRE ROTATION). IF THERE WAS A PENDING RECALL SHOULD THEY NOT HAVE ATTENDED TO IT WITHOUT ME HAVING TO EXPERIENCE THE UNDERLYING ISSUE IN THE FIRST PLACE? WHEN I ENTER MY VIN NUMBER ON THIS SITE IT DOESN'T SHOW ANY PENDING RECALLS, DOES CHRYSLER/FIAT KNOW OF THE ISSUE AND ONLY DEAL WITH IT WHEN YOU HAVE IT OR IS THERE AN ACTUAL RECALL THAT SHOULD HAVE BEEN SENT OUT? WHEN DOING 70 ON THE FREEWAY IT IS NOT ALWAYS EASY TO SLOW DOWN OR GET OVER WITHOUT POSSIBLY CAUSING AN ACCIDENT...THEY NEED TO GET THIS TAKEN CARE OF AND CORRECT ANY UNDERLYING ISSUES BEFORE PEOPLE START CAUSING ACCIDENTS AND SOMEONE ENDS UP DEAD!

11/07/2019
Components: STEERING
Incident Date: 11/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

EXESSIVE PLAY IN THE STEERING. HAVE HAD THE STABILIZER REPLACED, HAD THE TRACK BAR REPLACED, HAD THE STEERING BOX REPLACED, TIRES ROTATED AND BALANCED, STILL WALKING ALL OVER THE ROAD AND 3 INCHES OF PLAY BOTH WAY IN THE STEERING WHEEL. NOT SAFE, DO NOT FEEL SAFE WITH MY KIDS IN THE CAR.

11/07/2019
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
Incident Date: 11/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

SEVERE SHAKING IN FRONT END . ALSO POROSITY IN FRAME WELDS

11/07/2019
Components: STEERING,SUSPENSION
Incident Date: 11/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEGXJW******
Summary

I WAS DRIVING DOWN THE HIGHWAY WHEN MY JEEP WRANGLER JL HIT A BUMP AND THE CAR STARTED SHAKING UNCONTROLLABLY AND IT WAS VERY DIFFICULT TO DRIVE. I WASN'T SURE WHAT WAS HAPPENING SO I SLOWED DOWN SIGNIFICANTLY IN CASE I NEEDED TO PULL OVER. THE SHAKING THEN STOPPED BUT AFTER ABOUT 15-20 SECONDS. NOT LESS THAT A MILE DOWN THE ROAD DID THIS EXACT SAME THING HAPPEN AGAIN AFTER I HIT A BUMP. IT LASTED JUST AS LONG AND DIDN'T STOP UNTIL I SLOWED DOWN SIGNIFICANTLY. I BELIEVE THIS IS RELATED TO AN ISSUE WITH THE FRONT SUSPENSION AND STEERING COLUMN.

11/06/2019
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 11/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN3JW******
Summary

HAD THE RECALL FOR THE STEERING DAMPENER DONE A COUPLE MONTHS AGO. EXPERIENCING EXTREME VIBRATION AND JERKING OF THE STEERING WHEEL AND VEHICLE AFTER GOING OVER MINOR IMPERFECTIONS IN THE ROAD. ONLINE RESEARCH FINDS IT TO BE THE "DEATH WOBBLE" WHERE I HAVE TO SLOW THE VEHICLE DOWN BELOW AROUND 40MPH. HAS HAPPENED THREE TIMES ON THE HIGHWAY SINCE GETTING THE RECALL. DID NOT HAPPEN PRIOR TO THE RECALL.

11/05/2019
Components: STEERING
Incident Date: 11/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

WHILE DRIVING THE VEHICLE GOES ALL OVER THE PLACES AND ITS HARD TO DRIVE IN ONE LANE. THE STEERING IS VERY LOSE TO DRIVE THEN OTHER JEEPS. ITS UNSAFE. I HAVE BEEN CONTACTING JEEP SO MANY TIMES BUT THEY HAVE NOT BEEN ABLE TO FIX IT OR DID THE RECENT RECALL.

11/05/2019
Components: STEERING
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG9JW******
Summary

MY SON WAS DRIVING HIS 2018 JEEP WRANGLER ON THE HIGHWAY SHORTLY AFTER HAVING A RECALL REPAIR DONE FOR STEERING WOBBLE. WHEN HE DROVE OVER A CHANGE IN PAVEMENT, THE VEHICLE STARTED TO SHAKE UNCONTROLLABLY. THE CAR WAS DIFFICULT TO CONTROL, BUT HE WAS ABLE TO SLOW DOWN ENOUGH TO GET TO THE SIDE OF THE ROAD.

11/05/2019
Components: STEERING
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG5JW******
Summary

MY STEERING IS LOOSE AT HIGHWAY SPEEDS EVEN AFTER THE DAMPENER RECALL AND NEW TRAC BAR WERE INSTALLED. IT IS DANGEROUS ON THE HIGHWAY EVEN WITH A SMALL AMOUNT OF WIND.

11/04/2019
Components: STEERING,WHEELS,UNKNOWN OR OTHER
Incident Date: 11/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN7JW******
Summary

ON 9/30/19 AT 4:30AM, ODOMETER READING OF 170 MILES, WHILE AT HIGHWAY SPEED, APPROX 70 MPH, ON I-295, THE VEHICLE BEGAN TO VIOLENTLY SHAKE. IT WAS UNCONTROLLABLE UNTIL MY SPEED REDUCED TO 35 MPH. AT 35 MPH THE SHAKING BEGAN TO SUBSIDE WHILE I CONTINUED TO SLOW TO A STOP. THE INCIDENT APPEARED TO BE TRIGGERED BY A SLIGHT BUMP OR SEAM IN THE PAVEMENT. ON 9/30/19 THE VEHICLE WAS SERVICED AT CHERRY HILL DODGE CHRYSLER JEEP, 1708 W. MARLTON PIKE, CHERRY HILL NJ 08002. THEY DETERMINED CAUSE TO BE FAULTY STEERING DAMPER AND REPLACED IT WITH PART NUMBER 68251580AD WHICH I WAS TOLD WAS AN IMPROVED PART OVER THE ORIGINAL. AT FIRST THE PROBLEM SEEMED TO BE RESOLVED. THEN ON 11/3/19 AT 9:30PM, ODOMETER READING 1,490 MILES THE VIOLENT SHAKING OCCURRED AGAIN. CIRCUMSTANCES WERE THE SAME, TRAVELING AT HIGHWAY SPEED, APPROX 70 MPH, HAD TO REDUCE SPEED TO STOP THE SHAKING, AGAIN ON I-295 BUT DIFFERENT LOCATION, AGAIN APPARENTLY TRIGGERED BY A SLIGHT BUMP OR SEAM IN THE PAVEMENT.

11/04/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG2JW******
Summary

WHEN DRIVING OVER SPEEDS OF 60 MPH ON THE HIGHWAY, AND HITTING EVEN THE SLIGHTEST OF BUMPS, MY JEEP STEERING WAS UNCONTROLLABLE, AND I IMAGINE THIS IS THE "DEATH WOBBLE" I HAVE HEARD ABOUT OCCURRING IN JEEPS. THE ONLY WAY TO MANAGE IT WAS TO SLOW WAY DOWN TO 35 MPH AND AVOID BUMPS OF ANY KIND.

11/04/2019
Components: STEERING,SUSPENSION
Incident Date: 03/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

I BOUGHT THIS BRAND NEW AND DID NOT MODIFY IT. A FEW MONTHS AFTER PURCHASE, IT STARTED VIOLENTLY SHAKING AFTER I HIT A BUMP AT HIGHWAY SPEEDS. ON 3/7/19, THE DEALERSHIP REPLACED THE STEERING WHEEL DAMPENER. IT STILL WASN'T FIXED SO I BROUGHT IT IN AGAIN ON 4/12/19 AND THEY REPLACED THE SAME PART. IT SEEMED TO FIX IT FOR THE MOST PART BUT NOW IT'S BACK TO THE VIOLENTLY SHAKING AT HIGHWAY SPEEDS. I HAVE AN APPOINTMENT ON THURSDAY 11/7/19 FOR THEM TO FIX IT AGAIN SO I CAN DRIVE MY BRAND NEW CAR. I HAVE READ THAT THIS IS NOT A SAFETY ISSUE, BUT I ASSURE YOU IT IS. I CAN'T CONTROL THE STEERING WHEEL UNTIL I SLOW DOWN TO ABOUT 45. GOING FROM 65 TO 45 ON A HIGHWAY WHILE THE WHOLE CAR IS SHAKING IS IN FACT A HAZARD. I AM GOING TO REQUEST COPIES OF MY SERVICE CONTRACTS WHEN I GET TO THE DEALERSHIP ON THURSDAY. IF YOU SHOULD NEED THEM, I CAN SEND THEM TO YOU.*DT*JB

11/04/2019
Components: STEERING
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

SIMILAR TO THE OCTOBER 30TH POST, DURING COLD MORNINGS (BELOW 45), WHEN FIRST GETTING ON THE ROAD I HAVE HAD SEVERE STEERING ISSUES. ON TWO SEPARATE OCCASIONS IN THE PAST WEEK, WHILE TRYING TO MAKE VERY SLIGHT LEFT TURNS TO STAY ON THE ROAD, IT HAS FELT AS IF POWER STEERING NO LONGER FUNCTIONS. DURING MY DRIVE THIS MORNING I HAD TO SLAM THE BRAKES AND PULL VERY HARD TO THE LEFT TO AVOID DRIVING INTO THE SAFETY RAIL (I WAS GOING APPROXIMATELY 40 MPH ON COUNTY ROAD). THE CONDITION GRADUALLY IMPROVES AND WITHIN 5-10 MINUTES APPEARS NO MORE. A FEW DAYS EARLIER I MADE IT LESS THAN A MILE DOWN THE SAME ROAD AND THE STEERING WAS SO UNRESPONSIVE I TURNED AROUND AS I FELT THE VEHICLE WAS UNSAFE TO DRIVE AND TOOK ANOTHER VEHICLE TO WORK. THAT MORNING MY TIRE SENSOR SHOWED VERY LOW PRESSURE SO I ASSUMED THAT WAS CAUSING THE STEERING ISSUE, BUT UPON TALKING WITH JEEP SERVICE THE TIRE SENSOR ALARM IS LIKELY DUE TO LOW TEMPS AND THE STEERING SHOULD NOT HAVE BEEN AFFECTED. I SPOKE WITH LOCAL JEEP SERVICE DEPARTMENT THIS AFTERNOON AND THEY ARE HAVING ME DROP OFF THE VEHICLE TOMORROW TO INVESTIGATE THE ISSUE.

11/04/2019
Components: STEERING
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

FOLLOW UP TO SAFETY ISSUE ID 11164549 (STOCK VEHICLE) DEALERSHIP REPLACED STEERING DAMPER PER "STAR" RECOMMENDATION AT 2830 MILES DUE TO COMPLAINT OF "WOBBLE". I HAVE DRIVEN WITHOUT AN ISSUE UNTIL LAST WEEK AT 8450 MILES WHEN I HIT A TRANSITION/BUMP IN THE ROAD. JEEP "WOBBLES" ALL OVER THE ROAD AND DOESN'T STOP UNTIL SPEEDS ARE BELOW AT LEAST 40 MPH- NOT EXACTLY SAFE TO DO ON THE FREEWAY! TOOK JEEP BACK TO DEALERSHIP AND THEY (AGAIN) REPLACED DAMPER TODAY (RECALL PART V-41). FIRST BUMP IN THE ROAD AND THE JEEP STARTED TO WOBBLE. WAITING FOR A RESPONSE FROM THE DEALERSHIP. THIS VEHICLE IS NOT SAFE TO DRIVE AND THIS RECALL IS POINTLESS! PAPERWORK FROM THE DEALERSHIP STATES: "THE FACTORY RECALL CONCERNS A SIGNIFICANT SAFETY OR OPERATIONAL ISSUES. THERE IS RISK TO YOU AND OTHERS SHOULD YOU DRIVE THE VEHICLE WITHOUT THE FACTORY RECALL SERVICES BEING COMPLETED. WE ADVISE YOU THEREFORE NOT TO DRIVE THE VEHICLE UNTIL THE FACTORY RECALL IS PERFORMED. SO, RECALL DONE....APPARENTLY IT'S STILL NOT SAFE!!

11/03/2019
Components: STEERING
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

WE DROVE OUR 2018 JEEP WRANGLER ABOUT 15 MPH DOWN A RESIDENTIAL STREET, SLOWED DOWN, TURNED RIGHT, AND THE STEERING WHEEL LOCKED UP! IT WOULD NOT MOVE AT ALL AND THE CAR WAS STILL RUNNING. WE HAD PURCHASED THE CAR ON OCT. 1, 2019, FROM A LOCAL CAR DEALERSHIP. THE DEALERSHIP HAD BEEN USING THIS CAR AS A LOANER VEHICLE FOR FOUR MONTHS. THE NEXT WEEKEND WE TRAVELED TO SUGAR GROVE, IL, TO VISIT RELATIVES. ON SATURDAY AFTERNOON, ONE OWNER ENTERED THE PASSENGER SIDE OF THE CAR TO PROGRAM AN ADDRESS IN THE NAVIGATION APP. HE USED THE ACC FUNCTION WITHOUT FULLY TURNING ON THE CAR. AFTER 15-20 MINUTES, THE CO-OWNER ENTERED THE DRIVER'S SIDE OF THE CAR AND DID NOT TURN THE ACC OFF BEFORE PUSHING THE BRAKE PEDAL AND STARTING THE CAR. THAT IS WHEN, AFTER A SLOW RIGHT TURN, THE STEERING WHEEL LOCKED UP AND WOULD NOT BUDGE. THE DRIVER TURNED THE CAR OFF AND THEN ON SEVERAL TIMES AND THEN TRIED PUTTING THE CAR IN REVERSE. FINALLY THE STEERING WHEEL MOVED. WE WERE SEVERAL HUNDRED MILES FROM HOME IN A CAR THAT DID NOT FEEL SAFE. WE CALLED THE NEAREST JEEP DEALER, WHICH WAS IN NORTH AURORA, IL. IT WAS LATE AFTERNOON AND ALMOST CLOSING TIME, BUT THEY TOLD US TO BRING IT OVER AND THEY WOULD SEE WHAT THEY COULD DO. THEY ENTERED THE CAR'S VIN IN THE COMPUTER AND FOUND THAT A RECALL FOR A STEERING DAMPER (V41) HAD NOT BEEN DONE. THEY DID NOT HAVE THE PART IN STOCK, BUT WERE SURE THAT THIS WOULD NOT HAVE CAUSED THE STEERING WHEEL TO LOCK UP. NEXT, THEY DID SOME TESTS ON THE VEHICLE BUT DID NOT FIND ANYTHING. WE FELT EXTREMELY NERVOUS, BUT DROVE IT HOME AND TOOK IT TO THE SELLER'S DEALERSHIP. THEY REPLACED THE RECALLED STEERING DAMPER AND DID A TSB 08-092-18 TO ADDRESS A STEERING ISSUE. THEN THEY TOLD US THAT THERE WERE NO GUARANTEES THAT IT WOULDN'T HAPPEN AGAIN BECAUSE THEY DID NOT KNOW WHAT CAUSED THE STEERING WHEEL TO LOCK UP. THIS EXTREMELY DANGEROUS SAFETY ISSUE NEEDS TO BE ADDRESSED!

10/31/2019
Components: STEERING
Incident Date: 10/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEGXJW******
Summary

DRIVING ON THE INTERSTATE AND HIT A BUMP IN THE ROAD AROUND 65MPH WHEN THE VIOLENT DEATH WOBBLE HAPPENED. GRABBED THE STEERING WHEEL WITH BOTH HANDS AND WAS ABLE TO STEER TO THE EMERGENCY LANE AND SLOW DOWN TO ABOUT 35MPH WHEN IT STOPPED. I CONTINUED ON MY WAY AND HAVEN'T HAD THE PROBLEM RETURN. THE JEEP ONLY HAS ABOUT 6300 MILES ON IT. IT HAS NEVER BEEN DRIVEN OFF-ROAD. I HAVE ALWAYS FELT THE STEERING HAS BEEN RATHER LOOSE FOR A NEW VEHICLE COMPARED TO OTHERS I'VE DRIVEN. CONTACTED THE DEALERSHIP AND THEY SAID THERE IS A RECALL (V41) FOR A STEERING DAMPENER PART THAT IS ON BACKORDER THAT SHOULD TAKE CARE OF THE DEATH WOBBLE. WE SHALL SEE...

10/30/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

WHEN HAVING AC ON AND SPEEDING BETWEEN 60-75 MPH A BURNT LIKE SMELL COMES THROUGH AC VENTS TEMPORARILY

10/30/2019
Components: STEERING
Incident Date: 09/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

MY 2018 JEEP WRANGLER, STOCK, HIGHWAY DRIVEN ONLY, HAD ITS DAMPER RECALL COMPLETED AND IMMEDIATELY HAD THE DEATH WOBBLE HAPPEN SEVERAL TIMES. VERY SCARY AND DANGEROUS. THE DEALERS TELL YOU THEY DID THE FIX, BUT IT DOES NOT WORK. SOMEONE IS GOING TO GET KILLED. JEEP MUST BE MADE TO FIX THIS PROBLEM NOW. THERE FIX IS ONLY A PUBLICITY STATEMENT, NOT A FIX. PLEASE HELP. OTHERS SAY THEY CAN FIX IT BUT IT COSTS ABOUT $3,000. THE WARRANTY SHOULD FIX IT.

10/30/2019
Components: STEERING
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG2JW******
Summary

I NOTICED AS SOON AS THE TEMPERATURE DROPPED BELOW 45 DEGREES THAT THE STEERING BECAME STIFF/DIFFICULT WHEN TURNING. I WILL GIVE A COUPLE OF EXAMPLES OF THIS ISSUE. ON ONE OCCASION, I WAS PULLING OUT OF MY DRIVEWAY AND WAS ATTEMPTING TO TURN LEFT ONTO MY STREET. THE STEERING WHEEL DID NOT WANT TO TURN AND I HAD TO MUSCLE THROUGH THE TURN. ON ANOTHER OCCASION, I WAS TURNING ON A EXPRESSWAY RAMP AT THE POSITION OF THE STEERING WHEEL FELT AS IF THERE WAS A KNOT THAT I HAD TO ROLL ONTO EITHER SIDE TO CONTROL THE VEHICLE. THE ISSUE WITH MY VEHICLE HAPPENS WHEN IT'S BELOW 45 DEGREES AND THE VEHICLE IS COLD. THE VEHICLE IS IN MOTION AND THE ISSUE IS MORE PREVALENT ON THE STREET AND LESS PREVALENT (BUT NOTICEABLE) ON THE HIGHWAY. THE PROBLEM ONLY OCCURS WHEN TURNING. LAST WINTER I ASKED THE DEALERSHIP TO LOOK AT THE STEERING AND THEY REPORTED EVERYTHING WAS FINE. THIS WINTER (2019) I BROUGHT THE VEHICLE IN FOR SERVICE. THE TECHNICIAN REPORTED HE FOUND THE ISSUE ONLINE AND CORRECTED THE ISSUE. UNFORTUNATELY, THE ISSUE IS NOT RESOLVED AND THE VEHICLE IS STILL DANGEROUS TO DRIVE.

10/28/2019
Components: STEERING
Incident Date: 10/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG8JW******
Summary

TRAVELING STRAIGHT AT 72MPH (CRUISE SET) ON INTERSTATE 69 CROSSED A SLIGHTLY ROUGH BRIDGE EXPANSION JOINT. VEHICLE STARTED TO VIOLENTLY SHAKE. SEVERE STEERING WHEEL OSCILLATION. THE SHAKING STOPPED WHEN VEHICLE WAS SLOWED TO AROUND 20MPH. JEEP HAS APPROXIMATELY 6,000 MILES. THE NEW STEERING DAMPER RECALL HAS ALREADY BEEN INSTALLED. THE JEEP HAS THE STEERING DAMPER RECALL ALREADY INSTALLED.*DT*JB*DT CONSUMER STATED TOOK THE JEEP BACK TO THE DEALERSHIP 11-26-19. THE V41 REPLACEMENT OF THE STEERING STABILIZER HAD BEEN INSTALLED BACKWARDS. SO FAR NO ISSUES WITH THE STEERING.*JB

10/28/2019
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
Incident Date: 10/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

AT 65 MPH HIGHWAY SPEEDS, WHEN VEHICLE HITS A POTHOLE OR BUMP; VEHICLE WOBBLES, SHAKES, AND LOSES STEERING CONTROL. AS KNOWN "DEATH WOBBLE." OCCURS ON A REGULAR BASIS.

10/28/2019
Components: STEERING
Incident Date: 09/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAN1JW******
Summary

WHEN TRAVELING HIGHWAY SPEEDS, RIDING OVER SMALL IMPERFECTIONS IN THE ROAD LEAD TO THE VIOLENT SHAKING OF THE STEERING WHEEL.

10/26/2019
Components: STEERING
Incident Date: 10/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG7JW******
Summary

THE FIRST TIME I EXPERIENCED MY STEERING LOCKING UP ON ME I WAS GOING THROUGH AN S CURVE ABOUT 15-20 MPH AND WHEN TURNED TO THE RIGHT MY STEERING WHEEL SUDDENLY FELT AS IF IT WAS STUCK IN THAT POSITION ABOUT 30 DEGREES TO THE RIGHT OF CENTER. I HAD TO YANK THE STEERING WHEEL TO THE LEFT REALLY HARD IN ORDER FOR IT TO BREAK FREE FROM THAT LOCKED POSITION. THIS SCARED ME SO MUCH I DROVE MY JEEP STRAIGHT TO THE DEALERSHIP. THE DEALERSHIP PROCEEDED TO CHECK FOR RECALLS OR TSB'S AND OTHER COMPUTER CHECKS AND COULDN'T FIND ANYTHING. FROM THERE THEY TRIED TO REPLICATE THE STEERING PROBLEM BUT COULD NOT SO I WAS LEFT WITH NO ANSWERS. AFTER READING MANY POSTS OF OTHER PEOPLE WITH THE NEW JL MODEL HAVING THE SAME ISSUE I DECIDED TO LEAVE MY JEEP OUTSIDE IN THE COLD AND TEST DRIVE IT WHEN THE ENGINE IS COLD. I FOUND THAT MY STEERING WHEEL FELT LIKE THE POWER STEERING WAS OUT. THE STEERING WHEEL WAS CATCHING IN MANY PLACES, BUT AGAIN WORSE TO THE RIGHT. IN MY OPINION IT SEEMS TO BE SOME KIND OF POWER STEERING ISSUE.

10/26/2019
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
Incident Date: 10/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG1JW******
Summary

JUST HAD THE STEERING DAMPER RECALL PERFORMED - NEVER HAD ANY WOBBLE ISSUES BEFORE COMPLETING THE RECALL. I COMPLETED THE RECALL AS I THOUGHT THAT WAS WHAT GOOD CAR OWNERS DO. NOW, JUST 3 DAYS LATER I AM EXPERIENCING THE WOBBLE AT HIGHWAY SPEEDS. VERY SCARY! HAD THE ENTIRE FAMILY IN THE CAR COMING HOME FROM DINNER - DID NOT HIT ANY IRREGULAR BUMPS OR ANYTHING OUT OF THE NORM. WAS DRIVING ON THE HIGHWAY ON A STRETCH WE DRIVE ALMOST DAILY AND OUT OF NOWHERE, JUST HITTING SOME "NORMAL" MICHIGAN ROAD BUMPS THE STEERING WHEEL AND FRONT END STARTED SHAKING. IT EVENTUALLY STOPPED ITSELF - BUT THEN HAPPENED 5 MORE TIMES. WE DID NOT KNOW WHAT WAS GOING ON AS WE WERE NOT AWARE OF THE ISSUE OR EVEN WHY THERE WAS A RECALL REPAIR. AFTER GETTING HOME AND SEARCHING THE INTERNET I FOUND ALL SORTS OF COMPLAINTS AND THE REASONING BEHIND THE RECALL. IRONICALLY AGAIN, I DID NOT HAVE THE ISSUE BEFORE I HAD THE RECALL WORK COMPLETED. AFTER READING THE ARTICLE I IMMEDIATELY LEFT A MESSAGE FOR MY SERVICE MANAGER AT THE DEALERSHIP AND THEN LOOKED UNDER THE JEEP TO CONFIRM THAT IN-FACT THE PART WAS REPLACED AND HAD THE CORRECT PART NUMBER. I DO WANT TO MENTION THAT EVEN BEFORE THE WOBBLE I DID MENTION TO MY WIFE AND NOTICE THAT I THOUGHT THAT THE STEERING WAS A BIT MORE "LOOSE" AFTER GETTING THE CAR BACK. NOT SURE IF THAT IS RELEVANT, BUT THOUGHT I WOULD NOTE THAT HERE AS WELL.

10/25/2019
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 10/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

VIOLENT SHAKING WHILE HIGHWAY SPEED OVER 55MPH WHEN DRIVING NORMALLY. AND DISAPPEARED SLOWLY WHEN IT REDUCE DOWN TO 52MPH.

10/24/2019
Components: STEERING,POWER TRAIN
Incident Date: 10/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG5JW******
Summary

WHILE DRIVING THE STEERING APPEARS TO BE LOCKING UP

10/24/2019
Components: STEERING,SUSPENSION
Incident Date: 10/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

VIOLENT SHAKING OF THE FRONT END AFTER HITTING A BUMP AT APPROXIMATELY 65-75 MPH. SHAKING WILL ONLY STOP AFTER COMING TO A COMPLETE STOP. ONLY 4000 MILES ON THIS VEHICLE.

10/23/2019
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG1JW******
Summary

WOBBLE IN STEERING WHEEL HAPPEN MORE FREQUENTLY THEN I LIKE WHEN TURNING TO THE LEFT OR RIGHT ON A BUMP WHEEL RUMBLES I HAVE TO HOLD IT TIGHT AND SLOW DOWN FOR IT TO STOP. FEELS UNSAFE CAN BE DANGEROUS ALL THROUGH OCT SEPT BEEN HAVING THE ISSUE DOES IT WHEN IT WANTS TO

10/22/2019
Components: STRUCTURE
Incident Date: 08/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG3JW******
Summary

THERE IS AN OPEN INVESTIGATION TO THE QUALITY AND SAFETY OF THE WELDS ON THE 2018 JEEP WRANGLER JL. I HAVE A 2018 JEEP WRANGLER WHICH IS AN EXAMPLE OF THIS POOR WELDING TO ADD TO YOUR INVESTIGATION. SEE ATTACHED EXAMPLE AS ONE OF THE EXAMPLES OF THE WELDING ON MY JEEP FRAME.

10/21/2019
Components: STEERING
Incident Date: 04/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG0JW******
Summary

VEHICLE HAS ODD STEERING CHARACTERISTICS AND, AT TIMES, CAN BE DIFFICULT TO KEEP IN LANE AT HIGHWAY SPEEDS. VEHICLE HAS BEEN THIS WAY SINCE PURCHASE. LOCAL DEALERSHIP CLAIMS THIS IS NORMAL. JEEP, HOWEVER, HAS ISSUED MULTIPLE RECALLS FOR WRANGLER STEERING PROBLEMS.

10/21/2019
Components: STEERING
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG9JW******
Summary

EXCESS PLAY IN STEERING WHEN DRIVING STRAIGHT (AT ALL SPEEDS) AS WELL AS STEERING DRIFTS OR WANDERS WHILE DRIVING STRAIGHT. NO ISSUES WHILE IN A TURN. NO PROBLEM WHILE HOLDING A STEADY TURN ON A FREEWAY OFF RAMP. I'VE HAD THE DEALER REPLACE THE TRACK BAR AS WELL AS INSTALL THE NEW STEERING DAMPER (UNDER RECALL).

10/20/2019
Components: STEERING,SUSPENSION
Incident Date: 10/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN8JW******
Summary

VIOLENT FRONT END SHAKING UPON HITTING BUMP IN ROAD. DEATH WOBBLE???? 4200 MILES ON THIS NEW VEHICLE.

10/20/2019
Components: STEERING,SUSPENSION
Incident Date: 10/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN5JW******
Summary

I EXPERIENCED RAPID STEERING OSCILLATION THIS LAST THURSDAY 10/17/19 ON MY *NEW 2018 WRANGLER JLU (NOT LIFTED) WHILE TAKING A TRIP OUT OF TOWN. WE HIT A RAILROAD TRACK AT AROUND 55 MPH AND IT WENT FULL-ON RAPID STEERING OSCILLATION (DEATH WOBBLE). HAD TO PULL OFF THE ROAD AND STOP THE VEHICLE FOR THE DW TO STOP. STOPPED BY AN OUT OF TOWN DEALER IN PASO ROBLES, CA AND THEY SAID THE RECENTLY REPLACED (RECALL V41) STEERING STABILIZER WAS INSTALLED UPSIDE DOWN. I HAVE NOW ORDERED A NEW RUBICON EXPRESS TRACK BAR AND FOX 2.0 STABILIZER TO SEE IF THIS WILL HELP ELIMINATE THE WOBBLE. I'VE OWNED TWO JK JEEP WRANGLERS IN THE PAST AND DIDN'T EXPERIENCE ANY OF OSCILLATION. *PURCHASED NEW 2018 JLU WRANGLER FROM DEALER LAST MONTH. THE MILEAGE AT THE TIME OF THE EVENT WAS APPROXIMATELY 1,400 MILES.

10/18/2019
Components: STEERING
Incident Date: 12/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG2JW******
Summary

STEERING HAS PLAY/DEAD AREA WHEN DRIVING. ROAD IRREGULARITIES CAUSE IT TO STEER DRAMATICALLY AND SUDDENLY (BUMP STEER). CORRECTING THE BUMP STEER REQUIRES LARGE STEERING WHEEL INPUTS (SAWING OF STEERING WHEEL). ROAD "S" TURNS MAGNIFIES DEAD AREA OF STEERING WHEN REVERSAL OF DIRECTION IS STEERED. HIGHER SPEEDS MAGNIFY THE FEELING THAT THE STEERING IS LOOSE OR NOT TIGHTLY CONNECTED. THERE IS A NOTABLE TIME LAG IN A STEERING INPUT. A FAMILY MEMBER THAT HAVE DROVE IT CALLED IT "SQUIRRELY" . MY WIFE REFUSES TO DRIVE IT. AT HIGHWAY SPEEDS (50-70 MPH), THE FRONT TIRES WILL SHIMMY IF A BUMP IS ENCOUNTERED ON THE INTERSTATE.

10/18/2019
Components: STEERING,SUSPENSION
Incident Date: 09/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

ON THREE OCCASIONS IN THE PAST 2 WEEKS, I EXPERIENCED A TERRIFYING VIOLENT SHAKING OF THE ENTIRE FRONT OF THE CAR WHILE DRIVING ON HIGHWAYS.HARROWING EVENT, THOUGHT WAS GOING TO GET INTO A HORRIBLE ACCIDENT. THIS IS A LEASE VEHICLE WITH ONLY 5500 MILES AT THE TIME THESE SCARY EVENTS TOOK PLACE.

10/18/2019
Components: STEERING,SUSPENSION
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG7JW******
Summary

WHEN GOING OVER A BUMP AT HIGHWAY SPEEDS THE VEHICLE SOMETIMES STARTS TO SHAKE VIOLENTLY WITH THE STEERING WHEEL AND ENTIRE VEHICLE WOBBLING UNCONTROLLABLY. THE ONLY WAY TO BRING THE VEHICLE BACK UNDER CONTROL IS TO SLOW DOWN OR SOMETIMES BRING IT TO A COMPLETE STOP. THIS CREATES A VERY DANGEROUS SITUATION WHEN ON THE EXPRESSWAY AND YOU HAVE TO SLOW DOWN OR STOP FROM GOING 75 MPH WITH TRAFFIC. THE DEALER HAS PUT IN TWO DIFFERENT STEERING DAMPERS AND THE PROBLEM IS STILL THERE. IT IS NOT SAFE TO DRIVE ON THE HIGHWAY.

10/18/2019
Components: POWER TRAIN
Incident Date: 10/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN3JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 72 MPH, THE VEHICLE SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT TO CALL THE DEALER. THE CONTACT CALLED THREE DIFFERENT DEALERS, INCLUDING GLOCKNER OF ASHLAND AT 606-559-0217 (LOCATED AT 1041 GREENUP AVE, ASHLAND, KY 41101) AND WAS INFORMED NOT TO DRIVE THE VEHICLE AND TO BRING IT TO THE SHOP. THE CONTACT WAS INFORMED THAT THE EARLIEST THE VEHICLE COULD BE INSPECTED WOULD BE OCTOBER 23, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

10/18/2019
Components: STEERING
Incident Date: 10/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

WHEN DRIVING AT SPEEDS GREATER THAN 60 MPH STEERING WHEEL LOCKS UP AND WON'T TURN PAST A CERTAIN POINT.

10/17/2019
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN7JW******
Summary

DRIVING ALONG HIGHWAY SPEEDS, 70-75MPH AND HIT SLIGHTLY UNEVEN TERRAIN (THE LIP FROM A BRIDGE ONTO THE HIGHWAY) THE VEHICLE BEGAN SHAKING UNCONTROLLABLY. THIS CONTINUED FOR A WHILE UNTIL I EVENTUALLY WAS FORCED TO SLOW DOWN BY PULLING TOWARDS THE SHOULDER. I HAVE RESEARCHED THIS PROBLEM AND I CAN SEE NUMEROUS PEOPLE CALLING IT BY THE TERM "JEEP DEATH WOBBLE". THE ISSUE IS ROUGHLY THE EXACT SAME AS EVERYONE ELSE. MY VEHICLE HAS BEEN CHECKED BY THE DEALER AND THEY STATE THEY SERVICED IT BY REPLACING THE STEERING DAMPER HOWEVER THE ISSUE HAS STILL CONTINUED AFTER THAT. IT IS RANDOM HOWEVER EXTREMELY SCARY WHEN TRAVELING AT HIGHWAY SPEEDS AND HAVING THE VEHICLE UNCONTROLLABLY SHAKE UNTIL YOU HAVE TO SLOW DOWN, WHICH IS NOT EASY TO DO ON A BUSY HIGHWAY.

10/17/2019
Components: STEERING
Incident Date: 11/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG8JW******
Summary

I AM HAVING THE SAME ISSUE AS MANY OTHERS. I HAVE A VERY LOSE AND "WANDERING" STEERING PROBLEM. THERE IS ABOUT A 1" DEAD SPOT ON THE WHEEL THAT YOU CAN MOVE WITHOUT ANYTHING HAPPENING. THE ISSUE GETS PRONOUNCED THE FASTER YOU GO. AT HIGHWAY SPEED THE JEEP WANDERS FROM SIDE TO SIDE IN THE LANE WITH A MASSIVE AMOUNT OF ATTENTION NEEDED TO KEEP IT GOING STRAIGHT.

10/17/2019
Components: STEERING
Incident Date: 10/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

SINCE OWNERSHIP OF THE 2018 JEEP WRANGLER JL IT HAS HAD A STEERING PROBLEM AND IT WILL WANDER AND YOU WILL HAVE TO CONSTANTLY DEATH GRIP THE WHEEL AT ALL TIMES WITH BOTH HANDS. BUMP CAN AND WILL JERK THE CAR WHICH CAN THROW IT INTO ANOTHER LANE THUS DAMAGING VEHICLES OR SERIOUSLY HURTING ME/OTHERS AND MAY CAUSE DEATH. I HAVE CONTACTED FCA ABOUT THIS MATTER, THEY HAVE ISSUED A RECALL TO FIX THIS PROBLEM. THE JEEP HAS BEEN LIFTED PER A MOPAR (MANUFACTURER) LIFT 2.5" WITH 35" TIRES WHICH ARE BY NO MEANS OVER SIZED. FCA STATED IN A PHONE CALL WITH ME THAT THEY WANT TO SEE IT WHEN STOCK TIRES, THEN THEY COULD HELP, HOW WOULD HAVING 31" (STOCK) TIRES BE SAFE THAT IS A ROLLOVER WAITING TO HAPPEN. THIS STEERING IS MOST NOTABLE AROUND 50+MPH AND CAN BE SCARY TO DRIVE ON THE HIGHWAY/INTERSTATE AS SOME LANES ARE NARROW.

10/17/2019
Components: STEERING
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

WHILE IN MOTION, VEHICLE DOES NOT STEER STRAIGHT AND REQUIRES CONSTANT STEERING ADJUSTMENTS. DEAD SPOT IN STEERING RESPONSE WHERE STEERING WHEEL DOES NOT TURN WHEELS. WHEN A SMALL STEERING ADJUSTMENT IS REQUIRED, SIGNIFICANT STEERING INPUT IS REQUIRED, OFTEN CAUSING EXCESSIVE OVERSTEER AND MAKING VEHICLE DIFFICULT TO CONTROL.

10/16/2019
Components: VISIBILITY/WIPER
Incident Date: 10/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG6JW******
Summary

OUR HIGH DEFROST SETTING ONLY WORKS ON THE CENTER 12" OF OUR JEEP WINDSHIELD. THE 1/3 ON BOTH SIDES, DRIVER SIDE AND PASSENGER SIDE ARE GETTING ZERO DEFROSTING AIR. MY BROTHERS 2019 AND HUNDREDS OF OTHER 2018 AND 2019 JEEPS ALSO HAVE THIS PROBLEM ACCORDING TO BLOGS. THE DEALERSHIP STATED THAT OUR DEFROST IS WORKING THE SAME AS OTHER NEW JEEPS ON THE LOT AND REFUSED TO ACKNOWLEDGE THE DANGEROUS DESIGN FLAW. I HAVE INSTALLED DUCT TAPE ON THE CENTER PORTION OF THE DEFROST VENT TO REDIRECT THE AIR TO THE DRIVERS AND PASSENGERS SIDE WINDSHIELD. I PLAN TO MAKE A PATIAL PERMINANT BLOCK FROM PLASTIC AND INSTALL IT TODAY. WE LIVE IN THE ROCKY MOUNTAINS AND THIS JEEP WOULD BE UNDRIVABLE IN THE WINTER WITHOUT DEFROST AIR FLOW AFTERMARKET REDIRECTION. ZERO DEFROST AIR HITS THE DRIVER AND PASSENGER SIDE WITHOUT THE AFTERMARKET FIX. JEEP OWNERS ARE IN REAL DANGER IF THEIR WINDSHEILD FOGS UP. WE TURNED ON OUR DEFROST TO HIGH HEAT AND AIRFLOW TO REMOVE ICE FROM AN ICE STORM A FEW DAYS AGO. ONLY THE CENTER 12-14" WERE MELTED.

10/16/2019
Components: STEERING,SUSPENSION
Incident Date: 10/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDNXJW******
Summary

WHILE DRIVING ON A HIGHWAY AT ABOUT 60 TO 70 MPH THE FRONT END OF MY VEHICLE WILL START TO OSCILLATE VIOLENTLY WITHOUT RECOVER UNLESS COMING TO A COMPLETE STOP. THE OSCILLATION WILL BEGIN AT THE SPEEDS MENTIONED AFTER RUNNING ACROSS A CHANGE IN THE ROAD CONDITIONS SUCH AS A CHANGE IN PAVEMENT OR A BUMP IN THE ROAD. THIS OSCILLATION OCCURRED TWO TIME IN THE LAST 7 DAYS. A RECALL REPAIR REGARDING A STEERING DAMPER WAS COMPLIED ON 9-12-2019.

10/15/2019
Components: STEERING
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

STIFF STEERING IN COOL WEATHER. EXACT LIKENESS TO COMPLAINT DATED, OCTOBER 8, 2019 NHTSA ID NUMBER: 11267140, WITH SIMILAR VIN. COMPONENTS: STEERING WHILE DRIVING AT HIGHWAY SPEEDS WITH OUTSIDE TEMPERATURES IN 30 TO 50 DEGREES FAHRENHEIT, THE STEERING STIFFENS TO THE POINT THAT THE FORCE TO OVERCOME THE STIFFNESS AND CONTINUE INTO THE CURVE CREATES UNSAFE DRIVING CONDITION. THIS CONCERN WAS EXPRESSED TO THE DEALERSHIP'S MECHANICS, BUT WERE NOT ABLE TO RECREATE THE SAME EXPERIENCE. VEHICLE WAS BOUGHT IN DECEMBER 2018. STIFFNESS IN STEERING WAS FIRST NOTICED IN THE SPRING OF 2019. NO PROBLEMS THROUGH SUMMER OF 2019. STEERING STIFFNESS RESURFACED LAST WEEK WITH FALL TEMPERATURES DROPPING INTO THE 30'S. THIS MORNING, 10/15/2019, STEERING WAS WORSE THEN AND MORE DIFFICULT TO OVERCOME. I HAVE NOT SCHEDULED FOR DAMPNER SERVICE TO DATE. REFERENCE TO SIMILAR COMPLAINT, "WHEN TEMPS HERE DROPPED INTO THE 40'S, I NOTICED AT 50-55 MPH, IT FELT LIKE SOMEONE WAS PUTTING THEIR HAND ON THE WHEEL AND TRYING TO HOLD IT STILL. IT WAS RESISTANT TO TURN VERY FAR THEN SUDDENLY WOULD "LET GO", ........."

10/15/2019
Components: POWER TRAIN
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWDG0JL******
Summary

2018 JEEP WRANGLER JK. CONSUMER WRITES IN REGARD TO A FAULTY TRANSMISSION RANGE SENSOR WHICH CAUSED VEHICLE TO NOT START ON OCCASION. *AS *JS

10/15/2019
Components: SUSPENSION
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 70 MPH OVER A BUMP IN THE ROAD, THE VEHICLE WOBBLED UNCONTROLLABLY. THE DRIVER HAD TO REDUCE THE SPEED TO 50 MPH TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 35,408.

10/14/2019
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 10/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN7JW******
Summary

WANDERING AND LOOSE STEERING ISSUE PERSIST. 1. STEERING WANDERING FIRST WHEEL ALIGNMENT WAS OFF AND IT HAD TO BE REDONE. PROBLEM STILL OCCURRED THAN WAS INFORMED THAT WRANGLERS AREN'T MEANT TO GO HIGHWAY SPEEDS. 2. AC BLOWS OUT WARM AIR AND WAS TOLD THAT'S NORMAL. TODAY I BROUGHT IN FOR THE FIRST OIL CHANGE AND 3. STEERING DAMPER RECALL. WELL GOOD THING I DOUBLE CHECKED THEIR WORK. THEY INSTALLED THE REPLACEMENT RECALLED PART THE WRONG WAY. NOW THE JEEP WANDERING IS WORSE AND THE VEHICLE SHAKES AT HIGHWAY SPEED. WE CAN'T KEEP THE JEEP STRAIGHT.

10/13/2019
Components: STEERING
Incident Date: 10/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

WHILE TRAVELING ON THE HIGHWAY AT A SPEED OF ABOUT 65 MPH, THE STEERING OF THE JEEP SHAKES VIOLENTLY, LEFT TO RIGHT, CAUSE ME TO SLOW DOWN AND IN SOME CASES PULL OVER TO THE SIDE TO A COMPLETE STOP. THIS EVENT HAS OCCURRED AT LEAST 6 TIMES SINCE I HAVE OWNED THE JEEP. WE HAVE TAKEN THE DEALER (ADAMS JEEP IN CHURCHVILLE). AND THEY HAVE ONLY MADE SOME ADJUSTMENTS THAT HAVE NOT WORKED.

10/12/2019
Components: SUSPENSION
Incident Date: 10/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

DEATH WOBBLE AT SPEED BETWEEN 60 TO 70 ONLY 10,800 MILES

10/10/2019
Components: POWER TRAIN
Incident Date: 10/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND COASTED TO A COMPLETE STOP. IN ADDITION, A BURNING ODOR WAS DETECTED INSIDE THE VEHICLE. THE CONTACT MENTIONED THAT THE GEAR UNINTENTIONALLY MOVED INTO NEUTRAL. THE VEHICLE WAS TOWED TO RYDELL CHRYSLER DODGE JEEP RAM (700 SAN FERNANDO RD, SAN FERNANDO, CA 91340, (818) 493-6300) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FLY WHEEL WAS ON BACKORDER ACROSS THE NATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 29,000.

10/10/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG1JW******
Summary

MY JEEP BEGAN WOBBLING A FEW MONTHS AFTER I PURCHASED IT LAST JULY 2018.WOBBLING HAS ONLY OCCURRED WHILE DRIVING ON THE HIGHWAY. THEY DID A COMPUTER UPDATE LAST YEAR THAT WAS SUPPOSE TO FIX THE PROBLEM BUT ON 10/5/19 MY JEEP BEGAN TO WOBBLE UNCONTROLLABLY ANY TIME I REACHED 50 OR ABOVE. I TOOK IT IN ON MONDAY 10/13 AND WAS TOLD THE PROBLEM WAS REPAIRED BUT THE NEXT DAY WHILE DOING 50MPH IT BEGAN TO WOBBLE. THE TEMPERATURE READS 800 DEGREES RANDOMLY SINCE THE START AND THEY FINALLY TOLD ME PROBLEM WAS FIXED. THE CARS STALLS RANDOMLY AT RED LIGHTS AND I NEED TO TURN IT OFF AND RESTART IT. WHEN THIS HAPPENS THE GAS PETAL LOCKS AND I AM NOT ABLE TO DO ANYTHING UNLESS I RESTART THE CAR. THIS ALSO HAPPENED ONE TIME WHILE I WAS REVERSING THE CAR WHEN I SHIFT TO DRIVE THE CAR DID NOT MOVE AND THE PETAL LOCKED. MY RADIO HAS BEEN REPLACED 3 TIMES BECAUSE IT DOES NOT WORK PROPERLY AND THEY THOUGH THAT WAS THE REASON WHY THE TEMPERATURE WAS READING 800 DEGREES. STILL READ 800 DEGREE 3 RADIO'S LATER FOR. THE ENGINE MAKES A CLICK SOUND EVERY SO OFTEN NOT SURE WHAT THAT IS ABOUT.

10/09/2019
Components: STEERING
Incident Date: 09/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN2JW******
Summary

THE STEERING WANDERS AND REQUIRES CONSTANT CORRECTION FROM DRIVER. CROSSING OVER BUMPY TERRAIN CAUSES THE VEHICLE TO JERK, EVEN AFTER I HAD THE STEERING DAMPER REPLACED. THE DEALERSHIP STATES THAT THIS IS JUST THE WAY THE WRANGLERS DRIVE. I THINK THIS IS VERY DANGEROUS AND SHOULD NOT BE ACCEPTED AS THE "WAY WRANGLER DRIVE"

10/08/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 10/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG1JW******
Summary

MY JEEP SHAKES VIOLENTLY WHILE DRIVING ON THE HIGHWAY UNDER CONSISTENT AND REPEATABLE CIRCUMSTANCES: DRIVING APPROXIMATELY 65-70 MPH AND HIT A SMALL BUMP IN THE ROAD (OFTEN THE SEAM OF A BRIDGE IN THE ROADWAY).

10/08/2019
Components: STEERING
Incident Date: 10/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

WHEN TEMPS HERE DROPPED INTO THE 40'S, I NOTICED AT 50-55 MPH, IT FELT LIKE SOMEONE WAS PUTTING THEIR HAND ON THE WHEEL AND TRYING TO HOLD IT STILL. IT WAS RESISTANT TO TURN VERY FAR THEN SUDDENLY WOULD "LET GO", WHICH, I FEEL, IS VERY DANGEROUS. I CAME VERY CLOSE TO HEADING INTO ONCOMING TRAFFIC. IT'S HAPPENED TWICE WITH 4 DAYS AND HAS BEEN TO THE DEALERSHIP TWICE NOW (HAD IT TOWED FROM MY PLACE OF WORK THE DAY IT HAPPENS ON 10/4/19 AND HAPPENED AGAIN TODAY, 10/8/19). I HAVE ALREADY COME SO CLOSE TO BEING IN ONE ACCIDENT DUE TO THIS ISSUE. NOTHING HAS BEEN DONE--OTHER THAN THE V41 RECALL REPAIR (NEW DAMPER). THIS IS EXTREMELY DANGEROUS AND I'M UNCOMFORTABLE DRIVING THE JEEP AND IT'S NEARLY NEW!

10/07/2019
Components: STEERING
Incident Date: 09/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

COMPLAINED TO THE DEALER (SOLOMON CHRYSLER JEEP) SEVERAL TIMES ABOUT LOOSE STEERING / A DEAD SPOT. THE FIRST COUPLE TIMES THEY TOLD ME THEY FOUND NOTHING WRONG AND IT WAS A JEEP THING. THE LAST TIME I TOOK IT TO THEM THE SERVICE PERSON SAID THAT HE THOUGHT IT WAS LOOSE COMPARED TO HIS DAUGHTERS JEEP. HE DID SOME RESEARCH AND FOUND SOME INFO STATING TO REPLACE THE TRACK BAR. I BROUGHT IT BACK AT A LATER DATE FOR THEM TO REPLACE IT AND WHEN I WENT TO PICK IT UP HE TOLD ME THAT HE THOUGHT IT WAS A LITTLE BIT BETTER BUT NOT COMPLETELY. HE ASKED ME TO DRIVE IT AND GET BACK TO HIM ON WHAT I THOUGHT. I DROVE IT FOR A DAY AND CALLED HIM BACK TO LET HIM KNOW THAT IT WAS NOT FIXED. HE SAID HE WOULD GET WITH CHRYSLER AND GET BACK TO ME. A COUPLE WEEKS WENT BY AND HEARD NOTHING SO I CALLED THEM AND HE SAID THE TECH REP FROM CHRYSLER SAID TO TELL ME THAT THE JEEP WAS NORMAL. I ASKED WHAT I COULD DO AT THIS POINT AND HE SAID I COULD FILE A COMPLAINT WITH CHRYSLER. I DID CALL THEM AND THEY GAVE ME A CASE NUMBER AND RECOMMENDED I TAKE IT TO ANOTHER DEALER. I SET UP AN APPOINTMENT WITH CAR RIGHT CHRYSLER JEEP IN MOON TOWNSHIP PA AND THEY ALSO TOLD ME THAT THEY FOUND NO PROBLEM. THE CASE WORKER FROM CHRYSLER CALLED ME BACK AND SAID SHE GOT THE INFO FROM THE DEALER THAT THEY ALSO FOUND NOTHING WRONG. SHE SAID I COULD TAKE IT TO ANOTHER DEALER OR FILE A COMPLAINT HERE. I DID NOT SEE MUCH SENSE IN TAKING IT TO ANOTHER DEALER. I AM NOT GOING AS FAR AS TO SAY IT IS UNSAFE FOR ME TO DRIVE BUT I AM SAYING IT IS NOT RIGHT. I GUESS THAT THE BEST WAY TO EXPLAIN IT IS IT GETS TIRING TO DRIVE IT BECAUSE YOU CONSTANTLY HAVE TO MAKE CORRECTIONS BACK AND FORTH WITH THE STEERING WHEEL TO KEEP IN THE LANE. FOR WHAT IT IS WORTH I HAVE A DAUGHTER THAT IS A NEW DRIVER AND I DO NOT FEEL COMFORTABLE TO LET HER DRIVE IT BECAUSE OF THE STEERING.

10/06/2019
Components: STEERING
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

MY STEERING IS VERY STIFF AND ALMOST LOCKING UP AT HIGHER SPEEDS. THE STEERING FEELS ALMOST LIKE YOU LOOSE ALL POWER STEERING. I HAVE ALREADY HAD THE ALUMINUM GEAR BOX REPLACED B OF THE STEERING LOCKING TO THE LEFT. I BOUGHT THIS JEEP BRAND NEW AND HAVE HAD NOTHING BUT ISSUES. THIS IS MY PRIMARY VEHICLE AND I HAVE A DAUGHTER I TRANSPORT IN THE JEEP! THIS NEEDS TO BE ADDRESSED AND FIXED ASAP!

10/06/2019
Components: SUSPENSION
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN0JW******
Summary

2018 JEEP WRANGLER SPORT S, COMPLETELY UNMODIFIED, EXHIBITED VIOLENT STEERING SHAKE OR "DEATH WOBBLE" WHENDRIVING HOME FROM THE DEALER WITH 27 MILES ON THE SPEEDOMETR AT HIGHWAY SPEEDS. CONDITION INTENSIFIES UNTIL SPEED IS BROUGHT DOWN TO APPROXIMATELY 45 MPH (VERY DANGEROUS IN HIGHWAY TRAFFIC). THE DEALER REPLACED THE STEERING STABILIZER BEFORE I TOOK DELIVERY OF THE JEEP. UNFORTUNATELY THE VIOLENT STEERING SHAKE (DEATH WOBBLE) PERSISTS WHEN ENCOUNTERING UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS. THE VEHICLE STILL CONTINUES TO GO INTO FULL BLOWN DEATH WOBBLE. HAS HAPPENED AT LEAST 5 TIMES IN 5 DAYS OF DRIVING. THIS IS MY 4TH JEEP AND THE ONE ONE I HAVE HAD THAT HAS THIS CRAZY DEATH WOBBLE. I NEED THIS FIXED.

10/05/2019
Components: STEERING,SUSPENSION
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG2JW******
Summary

65MPH+ VEHICLE/STEERING WHEEL BEGINS TO SHAKE AND WOBBLE WHEN A BUMP IS HIT IN ROADWAY

10/04/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAN8JW******
Summary

ON FRIDAY, SEPTEMBER 20, 2019, WE WERE TOWING OUR JEEP WRANGLER BEHIND OUR 25 FOOT COACHMAN PRISM RV ON HIGHWAY 95 IN MARYLAND. WE HIT A BUMP IN THE HIGHWAY GOING ABOUT 70 MPH AND OUR RV WAS SHAKING SO BAD AND SOUNDED LIKE WE HAD A FLAT TIRE. THE SHAKING WOULDN'T STOP SO WITHIN A HALF MILE WE MANAGED TO PULL OVER TO THE BREAKDOWN LANE AND STOP. WE GOT OUT AND CHECKED ALL THE TIRES BECAUSE WE THOUGHT WE HAD A FLAT TIRE. NOTHING WAS WRONG. WE CONTINUED ON A TRIP ABOUT 5 MILES FURTHER UP THE ROAD IT HAPPENED A SECOND TIME. THIS TIME WE COULDN'T PULL OVER BUT WE SLOW DOWN AND THE SHAKING WENT AWAY. WE REACHED OUR DESTINATION AND MET UP WITH FAMILY AND BEFORE WE COULD TELL THEM WHAT HAPPENED MY SISTER WHO HAD JUST BOUGHT A JEEP WRANGLER TWO WEEKS EARLIER ASKED IF WE HAD HEARD ABOUT THE DEATH WOBBLE. I WENT ONLINE AND LEARNED ABOUT THE DEATH WOBBLE AND I'M CERTAIN THIS IS WHAT WAS OCCURRING TO OUR JEEP WHILE BEING TOWED. WE HAD ALREADY REPLACED THE DAMPER AS A RECALL AND THIS STILL OCCURRED. WENT TO THE DEALERSHIP TODAY AND OVER THE WEEKEND THEY'RE REPLACING SOME BARS UNDERNEATH THE FRONT OF THE JEEP. THE REASON FOR MY REPORTING THIS IS I LEARNED THAT THE DAMPER BEING REPLACED IS SUPPOSED TO BE A FIX AND SINCE WE ALREADY HAD IT REPLACED BUT DIDN'T UNDERSTAND WHY THEY WERE REPLACING IT MONTHS AGO IT'S STILL OCCURRED TO OUR JEEP.

10/04/2019
Components: STRUCTURE
Incident Date: 09/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT DISCOVERED SEVERAL CRACKS IN THE UNDERCARRIAGE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE FRAME WAS POORLY WELDED AND THE METAL IS CONTAMINATED. THE CONTACT SPOKE WITH STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, 925-479-9090) AND PLEADED WITH THE DEALER TO EITHER CANCEL HIS CONTRACT WITH THE VEHICLE OR ALLOW HIM TO TRADE IN THE VEHICLE FOR ANOTHER ONE. THE DEALER REFUSED HIS REQUEST AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HIM BACK. THE CONTACT HAD YET TO HEAR BACK FROM THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 4,000. *DT *DT*JB

10/03/2019
Components: STEERING,SUSPENSION
Incident Date: 08/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG7JW******
Summary

2018 JEEP WRANGLER SAHARA, COMPLETELY UNMODIFIED, EXHIBITED VIOLENT STEERING SHAKE OR "DEATH WOBBLE" WHEN ENCOUNTERING ROAD IMPERFECTIONS SUCH AS BRIDGE EXPANSION JOINTS AT HIGHWAY SPEEDS. CONDITION INTENSIFIES UNTIL SPEED IS BROUGHT DOWN TO APPROXIMATELY 45 MPH (VERY DANGEROUS IN HIGHWAY TRAFFIC). THE DEALER WAS FAMILIAR WITH THE ISSUE AND WAS EASILY ABLE TO REPLICATE DURING A TEST DRIVE. THE DEALER INSPECTED THE TRACK BAR AND REPLACED THE STEERING STABILIZER. UNFORTUNATELY THE VIOLENT STEERING SHAKE (DEATH WOBBLE) PERSISTS WHEN ENCOUNTERING UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS. THE NEW STEERING STABILIZER HELPS THE VEHICLE RECOVER FROM THE CONDITION, BUT THE VEHICLE STILL CONTINUES TO GO INTO FULL BLOWN DEATH WOBBLE. THIS IS AN EXTREMELY UNSAFE CONDITION THAT ENDANGERS NOT ONLY THE OCCUPANTS OF THE JEEP BUT ALSO FELLOW HIGHWAY USERS. I HAVE DRIVEN MORE THAN 400,000 MILES IN JEEP WRANGLERS AND HAVE NEVER ENCOUNTERED SUCH A DANGEROUS DEFECT IN ANY VEHICLE.

10/03/2019
Components: STEERING
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

MY WRANGLER JEEP JL 2018 HAS TOO MUCH PLAY IN THE STEERING. IT IS BAD ENOUGH THAT IT CAN BE HARD TO STAY IN MY LANE AT TIMES. THIS IS A BIG SAFETY ISSUE. THE PROBLEM IS MOST NOTICEABLE AT SPEEDS ABOVE 30 MPH, MORE NOTICEABLE AT HIGHWAY SPEEDS. ONE TIME I ALMOST HIT A CEMENT MERIDIAN WHICH DIVIDES LANES ON THE HIGHWAY. I NOTICED ON THE JEEP FORUMS THERE ARE MANY COMPLAINTS ON THIS EXACT TOPIC FOR THE JEEP WRANGLER JL. WHY IS JEEP NOT DOING A RECALL ON THIS DANGEROUS ISSUE? NOTE - THIS IS A DIFFERENT PROBLEM THAN THE STEERING DAMPER RECALL GOING ON NOW.

10/02/2019
Components: STEERING,SUSPENSION
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

UNSETTLING WOBBLE ,SHAKE AT HIGHWAY SPEEDS WHILE CHANGING LANES AND HITTING A BUMP , 2 DIFFERENT STEERING DAMPERS INSTALLED ,PROBLEM STILL EXIST , DEALERSHIP IS IN DENIAL . I'M A CERTIFIED MASTER MECHANIC ,THIS VEHICLE IS UNSAFE , I BELIEVE CHRYSLER KNOWS THIS , ACCORDING TO REPORTS ,NO ONE HAS DIED YET ,BUT SOMEONE IS GOING TOO

10/01/2019
Components: STEERING
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

I BOUGHT THE JEEP WITH 3K MILES, AFTER 6500 MILES I NOTICED MY TIRES WERE NOT WEARING CORRECTLY, I WAS TOLD I NEEDED TO HAVE THEM ROTATED MORE OFTEN & IT WOULD ELIMINATE THAT, WHILE IT WAS THERE THEY FIXED THE RECALLED STEERING DAMPER. AFTER A COUPLE OF WEEKS I STARTED HAVING ISSUES WITH MY AIR, THE DEALER TOLD ME IT WAS NORMAL PER CHRYSLER. I EXPLAINED WHAT WAS HAPPENING WAS NOT WHAT CHRYSLER STATED. AFTER DEALING WITH THIS, I STARTED NOTICING MY JEEP SHAKING WHEN I WOULD CROSS OVER CERTAIN BRIDGES. TOOK BACK TO THE DEALERSHIP, THEY SAID I NEEDED A FRONT END ALIGNMENT & AFTER CONVINCING THEM THAT MY AIR WAS NOT RIGHT THEY DECIDED TO FIX THE INTEGRATED CENSOR. AFTER KEEPING MY JEEP OVER A WEEK WHEN I PICKED IT UP, IT WAS WORSE THAN WHEN I DROPPED IT OFF. THEY TOLD ME TO TAKE IT BACK DUE TO THE TIRES NEEDED TO BE BALANCED, IN THE MEANTIME EVERY BUMP IN THE ROAD I WOULD HIT IT WOULD SHAKE UNCONTROLLABLE. IT REALLY SCARES ME ESPECIALLY WHEN I AM ON THE HWY GOING 70, HIT A BUMP, THE ONLY WAY TO STOP IT IS TO SLOW DOWN A RIDICULOUS SPEED, WITH CARS/TRUCKS GOING 70+ ON THE HWY, I CAN GET REAR ENDED. I HAVE CALLED THE DEALERSHIP AGAIN & WAS TOLD BASICALLY THIS WAS A NORMAL THING WITH JEEPS & THERE IS NOTHING THEY CAN DO. THEY CHECKED THE SUSPENSION & SINCE THEY REPLACED THE STEERING DAMPER THEY HAVE DONE ALL THEY CAN, I PRETTY MUCH HAVE TO DEAL WITH IT, HOWEVER THEY DID OFFER A FEW NAMES OF COMPANIES THAT WILL "FIX" THIS FOR ME. AFTER READING FORUMS I AM DISCOVERING THIS IS A HUGE ISSUE, CHRYSLER/JEEP REALLY NEEDS TO OWN & FIX THIS. I SHOULDNT HAVE TO BUY A VEHICLE & JUST ACCEPT A DEATH WOBBLE AS PART OF THE OWNERSHIP, ESPECIALLY IF YOU KNOW THIS IS HAPPENING & WHAT IS CAUSING THIS ISSUE. ALL I WANT IS IT FIXED THAT IS ALL & I SHOULDNT HAVE TO FORK OUT THE MONEY TO GET THAT DONE.

10/01/2019
Components: STEERING
Incident Date: 09/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

MY 2018 JL CONSTANTLY PULLS/DRIFTS TO THE RIGHT. BOTH STEERING DAMPER AND FRONT TRACK BAR REPLACED, YET PULL IS CONSISTENT. HAPPENS ON ANY ROADWAY AT ANY SPEED.

09/30/2019
Components: STEERING
Incident Date: 09/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXCG6JW******
Summary

VEHICLE HAS PLAY IN THE STEERING AT ALL SPEEDS.

09/30/2019
Components: STEERING
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG0JW******
Summary

VEHICLE WANDERS AT HIGHWAY SPEED. EXCESSIVE PLAY IN STEERING REQUIRING CONSTANT DRIVER CORRECTION. DAMPER RECALL HAS BEEN PERFORMED AND STEERING BOX AND TRACK BAR REPLACED SOME IMPROVEMENT BUT STABILITY AT HIGHWAY SPEEDS STILL CONCERN DUE TO PLAY IN WHEEL AND DRIVER INPUT REQUIRED TO TRACK STRAIGHT

09/30/2019
Components: STEERING
Incident Date: 09/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

2018 WRANGLER JLU 23,000 MILES. NO MODIFICATIONS AT ALL, HAD THE STEERING STABILIZER REPLACED BY THE DEALER TODAY FOR THE THIRD TIME. STEERING SHAKE BEGAN AT ABOUT 12,000 MILES, HIGHWAY SPEEDS HITTING SMALL POT HOT, BUMP OR EXPANSION JOINT ON A BRIDGE. STEERING WOULD SHAKE VIOLENTLY AND MAKE IT VERY HARD TO CONTROL. PROBLEM WENT AWAY AFTER STEERING STABILIZER WAS REPLACED BY SELLING DEALER. PROBLEM HAS RETURNED AND WAS BROUGHT BACK TO SAME DEALER FOR REPAIRS. THEY SAID THERE WAS AN OPEN RECALL ON THE STEERING STABILIZER THAT JUST CAME OUT AND WAS TO REPAIR "DEATH WOBBLE" THEY WERE CONFIDENT IT WAS FIXED. ROAD TESTED AFTER AND SAID IT GOOD TO GO. I DROVE IT AND IT HAPPENED THE VERY NEXT DAY. I BROUGHT IT BACK AND THEY WERE NOT ABLE TO DUPLICATE IT BUT AGREED TO REPLACE THE RECALL PART. SAID MAYBE THEY GOT A DEFECTIVE ONE. BROUGHT BACK TO DEALER TODAY THEY INSTALLED ANOTHER NEW UPDATED STEERING STABILIZER. THE SERVICE MANAGER AN I WENT FOR A RIDE AFTER THE THIRD STEERING STABILIZER WAS INSTALLED. 62-68 MPH SMALL DEFECT IN THE HIGHWAY SURFACE AND THE STEERING WHEEL SHAKES LIKE CRAZY. IN ORDER TO MAKE IT STOP THE JLU NEEDS TO BE SLOWED DOWN BELOW 30 MPH..........NOT SAFE TO DO ON THE HIGHWAY. THIS EVENING AS I WAS DRIVING ON THE HIGHWAY THE STEERING BEGAN TO SHAKE VIOLENTLY AGAIN. I TRIED TO FIND A SAFE SPOT TO SLOW DOWN. I WAS ALMOST HIT FROM BEHIND BY AN 18 WHEELER. I TRIED TO TURN THE WHEEL IN AN EMERGENCY MANEUVER TO AVOID BEING REAR ENDED AND THE STEERING WAS NOT VERY RESPONSIVE AT ALL. IT WAS UNCONTROLLABLE AND VERY UNSAFE. MYSELF AND MY KIDS WERE VERY SHAKEN UP. WHAT NEEDS TO HAPPEN BEFORE THIS UNSAFE VEHICLE COMPLAINT IS INVESTIGATED??

09/29/2019
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 09/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN8JW******
Summary

HAVE HAD THE JEEP FOR ONLY 3 WEEKS NOW AND ON THE SECOND WEEK THE "ENGINE LIGHT" TURNED ON, TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS DUE TO NOT CLOSING TIGHT THE GAS CAP TIGHT WHEN I PUT GAS BUT THE THING IS THAT "I" HAD NOT EVEN FUELED IT BECAUSE I DID NOT HAVE THE JEEP LONG ENOUGH TO NEED TO FUEL IT UP. THE "SESPENSION", STEERING IS VERY WOBBLY TO AND FROM ANY WHERE I DRIVE IT IN TOWN OR CITY AND MORE SO WHEN I DRIVE IT ON THE FREEWAY, IT IS A TASK AND SRUGGLE; ARMS AND HANDS ARE SORE AFTER I GET HOME FOR ME TO TRY TO KEEP IT STEADY , IF I DO NOT STAY FOCUS AND HOLD TIGHT ONTO THE STEERING WHEEL WHEN DRIVING IT , THE JEEP WILL GO ON EITHER TO THE LEFT OR RIGHT. I HAVE TO BE VERY EXTRA FOCUSED AND CAREFUL WHEN CHANGING LANES AS THE MANOUVER WHEN DOING SO OR STREERING TO DRIVE/CHANGING LANES IS NOT PLEASANT NOR STEADY BUT WOBBLY AND IF I DO NOT HOLD ON TIGHT TO THE STEERING WHEEL, THE JEEP WILL GO OFF THE ROAD. THE "BREAKS", WHEN I BREAK, THE JEEP IS LATE IN STOPING, I HAVE TO CALCULATE TO BREAK WAY AHEAD IN ORDER NOT TO HIT THE VEHICLE IN FRONT OF ME ALSO WHEN STARTING BACK UP FROM MY FOOT ON THE BREAK, IT DOES NOT TAKE OFF AS SOON AS I LET OFF THE BREAK AS I EXPEXT IT TO BUT JERKS INSTEAD TAKING TIME TO DRIVE ON AND MOVE. ALSO WHEN TURNING TO THE RIGHT OR LEFT, THE SUSPENSION FEELS LIKE THE STREET OR ROAD IS REALLY BUMPY WHEN ITS NOT. REGRET BUYING A JEEP.

09/29/2019
Components: SUSPENSION,STRUCTURE
Incident Date: 09/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

BOUGHT A 2018 JEEP JLU NEW. HAD IT FOR ONLY 5 MONTHS AND ALL OF THE WELDS ON THE FRAME AND AXLES AND OTHER COMPONENTS HAVE RUSTED. HAS ONLY BEEN DRIVEN ON THE ROAD AND NEVER SEEN ITS FIRST WINTER

09/29/2019
Components: STEERING,ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 09/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFN7JW******
Summary

STEERING WONDERS AND IS UNRESPONSIVE AT HIGHWAY SPEEDS REQUIRING CONSTANT CORRECTION. THIS PROBLEM HAS NOTHING TO DO WITH THE DAMPER OR TRACK BAR, AS I HAVE HAD THESE REPLACED, YET THE PROBLEM PERSISTS (9/29/2019). I ALSO, HAD THE BCM BODY CONTROL MODULE FAIL (7/11/2019) WHILE IN MOTION WHICH CAUSED THE STEERING TO LOCKUP AND THE JEEP NOT RESPOND (THANKFULLY THIS WAS A LOW SPEED INCIDENT).

09/29/2019
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 09/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXCN6JW******
Summary

I PURCHASED MY 'NEW' 2018 JL JEEP WRANGLER/RUBICON LESS THAN ONE MONTH AGO. IT HAS UNDER 1400 MILES ON IT AND I HAVE HAD TO GET OUT AND CHECK MY TIRES NUMEROUS TIMES THINKING ONE WAS FLAT BECAUSE IT WAS PULLING TO ONE SIDE. IT IS VERY HARD TO CONTROL AND IT LOOKS LIKE I AM INTOXICATED WHILE DRIVING THIS VEHICLE. IT LOOKS LIKE ONE RECALL ON THE STEERING DAMPER WAS REPLACED BEFORE THE PURCHASE, BUT NOT EVEN SURE IF IT WAS REALLY REPLACED. THE LEFT REAR SHOCK WAS LEAKING AND SUPPOSABLY REPLACED TOO. UNDER WARRANTY OF COURSE. I WILL BE CONTACTING A CHRYSLER DEALERSHIP TOMORROW AND CALLING JEEP. I WANT THEM TO CHECK THE ALIGNMENT, STEERING AND MAKE SURE THE RECALL WAS COMPLETED PROPERLY. I WILL BE TAKING IT TO A DIFFERENT DEALERSHIP THAN THE ONE THAT I PURCHASED IT FROM. I AM DEVASTATED AND WORRIED ABOUT MY SAFETY, MY FAMILY'S SAFETY AND THE SAFETY OF OTHERS ON THE RODE. CHRYSLER NEEDS TO ADDRESS THIS ISSUE. I WILL ALSO BE HAVING A SPECIALIST CHECKING THE WELDS AS WELL AFTER READING THROUGH THESE COMPLAINTS. WITH WINTER ON ITS WAY, I WILL HAVE NO CHOICE BUT TO DRIVE IT. IT WILL BE SCARY ON TREACHEROUS WINTER ROADS. I ALSO WAS DRIVING AN AVG OF 68 ON A TWO LANE HIGHWAY AND WENT OVER A SMALL SMOOTH BUMP IN THE ROAD... THE KIND THAT MAKES YOUR STOMACH TICKLE.... I ABOUT LOST CONTROL. IT IS SO HARD TO KEEP IN YOUR DRIVING LANE. I HAVE DROVE A JEEP SINCE 2010 AND ALWAYS SAID I WOULDN'T BUY ANYTHING ELSE. I REALLY HOPE CHRYSLER WILL TAKE CARE OF THEIR JEEP FAMILY AND FIX THIS PROBLEM. MAKES ME SICK TO THINK I JUST SPENT $43000 ON A VEHICLE I SHOULDN'T DRIVE. THE PREMIUM AUDIO IS ALSO 'NOT PREMIUM'.... AWFUL. VARIOUS SPEEDS, VARIOUS MILEAGE AT TIME OF EVENTS- NOTICE RIGHT AWAY AFTER PURCHASE, HOWEVER THOUGHT I JUST NEEDED TO GET USE TO DRIVING A NEW VEHICLE.

09/28/2019
Components: STEERING
Incident Date: 09/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

I HAVE BROUGHT MY 2018 JL WRANGLER IN FOR SPEED WOBBLES 4X. WHILE I WOULD CONSIDER MY PREVIOUS EXPERIENCES WITH THIS ISSUE MINOR, WHAT I EXPERIENCED ON 9/27/2019 WAS ENTIRELY DIFFERENT. I WAS ALMOST IN AN ACCIDENT ON THE HIGHWAY BECAUSE WHEN I HIT A BUMP AT APPROXIMATELY 80 MPH THE JEEP STARTED SHAKING UNCONTROLLABLY. THE ONLY WAY I COULD GET IT TO STOP WAS TO RAPIDLY DECELERATE TO APPROXIMATELY 30 MPH. THERE WAS NO BREAKDOWN LANE IN THE FAST LANE, SO I HAD TO SKIRT ACROSS 3 LANES OF TRAFFIC. A TRUCK SLAMMED ON ITS BREAKS BEHIND ME. I AM VERY LUCKY TO HAVE AVOIDED A MAJOR ACCIDENT. IT IS IRRESPONSIBLE TO CALL THIS A SAFE CAR TOR DRIVE. I CALLED JEEP AND THEY OPTED ME INTO A "RECALL" CAMPAIGN THAT I KNEW NOTHING ABOUT. THIS RECALL SHOULD BE IMMEDIATE AND URGENT. THIS IS NOT A CUSTOMER SATISFACTION ISSUE. THIS PROBLEM HAS GOTTEN WORSE, THIS IS NOW MY 3RD STEERING DAMPENER. I HAVE DRIVEN JEEPS FOR MANY YEARS AND NEVER EXPERIENCED ANYTHING LIKE THIS IN MY LIFE. PLEASE DO SOMETHING BEFORE PEOPLE GET KILLED. I CALLED JEEP AND FILED A COMPLAINT, BUT NOBODY SEEMS TO BE TAKING THIS SERIOUSLY. THE ANSWER WAS THAT I WOULD BE "OPT-ED" IN TO THE RECALL. IF THERE ARE ANY JEEPS OUT THERE WITH THE OLD DAMPENER THEY NEED TO BE REPLACED NOW. MY CAR IS COMPLETELY STOCK HAS NOT BEEN MODIFIED IN ANY WAY.

09/27/2019
Components: STEERING
Incident Date: 02/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG2JW******
Summary

VEHICLE WILL NOT STAY IN LANE. CONSTANT DRIFTING TO LEFT OR RIGHT REQUIRING STEERING CORRECTIONS TO BE MADE IN ORDER TO STAY IN LANE. CONSTANT PROBLEM REGARDLESS OF SPEED, ROAD CONDITIONS OR WEATHER HAVE HAD DEALER REVIEW 5 TIMES AND HAVE NUMEROUS VIDEOS DEPICTING THIS ISSUE

09/26/2019
Components: STEERING
Incident Date: 09/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN9JW******
Summary

WHEN DRIVING AT A HIGHWAY SPEEDS OF 70-80 MPH AND HITTING A BUMP THE JEEP GOES INTO CONVULSIONS "DEATH WOBBLE" TO THE POINT WE HAVE TO PULL OFF THE SIDE OF THE ROAD BECAUSE WE ARE SO SCARED, THIS HAS HAPPENED TO US SEVERAL TIMES SINCE OWNING IT. WE DON'T FEEL SAFE DRIVING THIS 2018 JEEP WRANGLER JL. JEEP DOES HAVE A RECALL FOR THE STEERING DAMPER BUT I DON'T FEEL THIS WILL FIX THE ISSUE AS WE ALREADY HAD THIS REPLACED ONCE. THE OTHER ISSUE IS THAT THE STEERING WANDERS AT ANY SPEED, ALWAYS HAVING TO RE-CORRECT THE STEERING, MAKING IT VERY DIFFICULT TO DRIVE AND SEEMINGLY UNSAFE.

09/26/2019
Components: STEERING
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LOT OF PLAY IN THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. CROSS CHRYSLER JEEP FIAT (1501 GARDINER LN, LOUISVILLE, KY 40218) REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED ABOUT THE RECALL. THE FAILURE MILEAGE WAS 11,000.

09/26/2019
Components: STRUCTURE
Incident Date: 09/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN0JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE WELDING ON THE FRONT PASSENGER FLOOR WAS CORRODED, FRACTURED, AND EMITTED A NOISE FROM UNDERNEATH. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

09/26/2019
Components: STEERING
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

OVER 50 MPH VERY DIFFICULT TO KEEP IN LANE -- WANDERING ISSUE + DEAD ZONE IN STEERING. HAD TO INSTALL AFTERMARKET PARTS TO HELP CORRECT WANDERING TO BE ABLE TO DRIVE IT ON THE HIGHWAY. BETTER NOW BUT STILL HAD DEAD ZONE "SLOP" IN STEERING WHEEL. THE BUILD QUALITY IS SO POOR THAT THE TORQUE SPECS HAD TO BE CHECKED AND THE ALIGNMENT WAS WAY OFF FROM FACTORY. I HAVE HAD MANY NEW VEHICLES OVER THE YEARS AND THIS IS THE CHEAPEST MADE AND HAS THE WORST QUALITY OF ALL! THESE NEW JL JEEPS HAVE A REAL PROBLEM WITH BEING ABLE TO KEEP THEM DRIVING STRAIGHT OVER 50 MPH. I HAVE HAD OTHER JEEPS TJ, XJ, JK AND NONE ARE THIS BAD. CHECK THE WRANGLER JL FORUMS AND SEE THE THOUSANDS OF COMPLAINTS ON THE STEERING. ADDITIONALLY JEEP HAD A RECALL ON THE STEERING STABILIZER AND THE DEALER INSTALLED IT UPSIDE DOWN. TOLD THEM IT WAS WRONG AND THEY WERE UNHAPPY WITH ME BECAUSE I POINTED IT OUT. THIS WAS AFTER I TOLD THE SERVICE ADVISOR THAT IT NEEDED TO BE INSTALLED IN THE PROPER DIRECTION AND ALL HE SAID WAS WE KNOW WHAT WE ARE DOING , WE DO THAIS ALL THE TIME. TOTAL INCOMPETENCE FROM THE FACTORY TO THE DEALERS. PICKED THIS 2018 UP EARLY JULY 2019 AND NOTICED THE PROBLEM ON THE WAY HOME.

09/25/2019
Components: STEERING
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

AT HIGHWAY SPEEDS IF A BUMP OR HOLE IS HIT THE FRONT END WILL DEVELOP A WOBBLE. THIS INCLUDES THE STEERING WHEEL JIGGLING FROM SIDE TO SIDE. THE WOBBLE GOES AWAY WHEN THE BRAKES ARE HEAVILY APPLIED. DEALER SERVICE RESPONSE WAS "NO PROBLEM FOUND". PROBLEM CONTINUES. THE VEHICLE IS COMPLETELY STOCK INCLUDING ORIGINAL TIRES AND WHEELS.

09/25/2019
Components: STEERING,SUSPENSION
Incident Date: 09/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

EXTREME STEERING WOBBLE AT FREEWAY SPEEDS WHEN FRONT WHEELS EXPERIENCE A BUMP OR UNEVEN PAVEMENT/POTHOLE.

09/25/2019
Components: STEERING,SUSPENSION
Incident Date: 09/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFGXJW******
Summary

I NEVER LIKED HOW THIS JEEP DROVE FROM DAY 1, AS ALWAYS FELT SOMETHING IN THE FRONT END WAS LOOSE AND THE RIDE WAS WOBBLY AT VIRTUALLY ALL SPEEDS. AFTER THE FIRST OIL CHANGE AND TIRE ROTATION THE PROBLEM SEEMED WORSE. BROUGHT IT BACK AND 1 FRONT TIRE WAS SLIGHTLY OFF BALANCE, SO WAS REBALANCED AND OFF WE WENT. PROBLEM NATURALLY HASN'T GONE AWAY. ANNOYING AND OF CONCERN THAT I FINALLY BROUGHT IT BACK TO MAKE AN APPOINTMENT TO HAVE IT LOOKED AT WHEN THE SERVICE ADVISOR SAID "OH THERE IS A RECALL ON YOUR JEEP FOR THE STEERING STABILIZER... I HAVE NOT EVER RECEIVED ANY MAIL FROM JEEP TO THIS REGARD.. HOWEVER THEY WILL BE REPLACING IT THIS WEEKEND. WITH THIS NEW INFORMATION, I NOW SEARCH THIS SITE AND SEE HUNDREDS OF OTHER COMPLAINTS ABOUT STEERING ISSUES I HAVE BEEN EXPERIENCING, AND NEED TO REGISTER A COMPLAINT....AS I TOO HAVE FELT THE VEHICLE FEELS UNSAFE TO DRIVE AND COULD POTENTIALLY BE A PROBLEM. SEEMS TO ME THAT THERE SMOKE UNDER THESE JEEPS AND THE BUILD OF THEM, AND JUST A MATTER OF TIME BEFORE PEOPLE WILL SUFFER SIGNIFICANT INJURY TO THEMSELVES OR OTHERS IF THIS ISSUE ISN'T FIXED AND BAD VEHICLES ARE BOUGHT BACK BY FCA. I BEGIN MY JOURNEY WITH JEEP SATURDAY, AND AFTER READING ALL THE ISSUES HERE HAVE LITTLE FAITH THAT THIS FIX IS REALLY THE SOURCE OF MY PROBLEM BUT A BANDAID ON A MUCH LARGER ISSUE FOR OWNERS LIKE MYSELF. 50K FOR A VEHICLE ONE WOULD THINK SHOULD BUY ONE A SENSE OF CONFIDENCE. IN MY CASE, THERE IS ZERO AT THIS POINT, BUT UNLESS IM PARKING THE VEHICLE AND EATING MY $500 MO PAYMENT WHAT CHOICE DO I HAVE BUT TO DRIVE IT AND JUST PRAY NOTHING HAPPENS? I WILL UPDATE THIS POST AS NEED BE AS WE MOVE FORWARD WITH JEEPS "FIX" I WILL MAKE SURE TO HAVE THEM INSPECT THE WELDS ON MY FRAME AS WELL, WITH A BUILD DATE OF JULY 2018 AND FRAME #186, MINE IS JUST A FEW OUTSIDE OF THE RANGE OF ONES WITH KNOW PROBLEMS.

09/25/2019
Components: STEERING
Incident Date: 07/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

REPORTED FRIGHTENING VIBRATION WITH LOSS OF VEHICLE STEERING CONTROL WHILE TRAVELING H AT HIGH SPEEDS ON THE HIGHWAY IF THE CAR DRIVES OVER UNEVEN GROUND OR POT HOLES. REPORTED THE ISSUE TO THE DEALERSHIP THEY REFERRED TO IT AS A KNOWN ISSUE CALLED 'DEATH WOBBLE'. THEY REPAIRED THE DAMPER PER RECALL HOWEVER I AM NOW EXPERIENCING THE ISSUE AGAIN AND SEEMS TO BE GETTING WORSE. CERTAINLY A SEVERE SAFETY ISSUE.

09/24/2019
Components: STEERING
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEGXJW******
Summary

EXCESSIVE PLAY IN THE STEERING ALSO WANDERS ALL OVER THE ROAD. THIS HAS BEEN HAPPENING SINCE I TOOK DELIVERY OF VEHICLE AND THE DEALER SAYS THERE IS NOTHING WRONG.

09/24/2019
Components: STEERING
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG6JW******
Summary

STEERING HAS 2+ INCHES OF PLAY AT HIGHWAY SPEEDS. DEALER SAYS IT IS A JEEP THING BUT OTHERS WITH THE EXACT SAME VEHICLE HAVE NO PLAY IN THEIR STEERING. I HAVE HAD IT IN 4 TIMES AND IT IS NOW WORSE THAN WHEN I BOUGHT IT. MY WIFE IS AFRAID TO DRIVE IT BECAUSE SHE FEELS IT IS UNSAFE.

09/24/2019
Components: STEERING
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXCG7JW******
Summary

THE VEHICLE CONSTANTLY WANDERS THE ROAD AT INTERSTATE SPEEDS. THERE IS NO CENTER. WHEN TURNING AT INTERSTATE SPEEDS IT TURNS AND THEN GOES LEFT OR RIGHT WITHOUT TURNING THE STEERING WHEEL.

09/24/2019
Components: STEERING
Incident Date: 09/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN3JW******
Summary

MY BRAND NEW, 2018 JEEP HAS 768 MILES ON IT AND THE STEERING IS LOOSE TO SAY THE LEAST. IF THE FRONT TRACK BAR BRACKET (SOLID FRONT AXLE IN LINE WITH THE BODY OF THE VEHICLE) STILL HAS WELDS THAT ARE OFF SEAM, CAN CAUSE THE BRACKET TO DETACH FROM THE FRAME AND CAN CAUSE LOOSE, VAGUE STEERING TO A COMPLETE SYSTEM FAILURE. RECALL STATEMENT: "THE SEPARATION OF THE FRONT TRACK BAR BRACKET FROM THE FRAME MAY CAUSE A REDUCTION IN THE STEERING RESPONSE, WHICH CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING," THIS IS MY THIRD JEEP AND 2ND JEEP WRANGLER. THE DEALERSHIP STATES THEY REPAIRED THE RECALL, 2 MONTHS PRIOR TO THE PURCHASE DATE, BUT I DO NOT BELIEVE THEY DID. IF THE DEALERSHIP CLAIMED THE REPAIR TO JEEP I AM SURE THEY POCKETED THE MONEY. THIS IS A HUGE SAFETY RISK AS THE STEERING IS RECALLED AS A SAFETY RECALL - THE DEALERSHIP SHOULD BE LIABLE AND JEEP NEEDS TO INSPECT THAT THE RECALLS AT THE VERY LEAST ONE AND THOSE THAT CLAIM TO DO THE REPAIRS AND DO NOT - SHOULD HAVE THEIR ABILITY TO OFFER JEEP PRODUCTS REVOKED.

09/24/2019
Components: STEERING
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT HIGH SPEEDS OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY AND EXPERIENCED THE DEATH WOBBLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SCAP CHRYSLER DODGE JEEP RAM (430 TUNXIS HILL RD, FAIRFIELD, CT 06825, (203) 384-0005) AND EXECUTIVE JEEP (900 UNIVERSAL DR N, NORTH HAVEN, CT 06473, (203) 239-5213) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.

09/24/2019
Components: STEERING
Incident Date: 04/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG4JW******
Summary

STEERING FEELS EXTREMELY LOOSE. ESPECIALLY, WHILE DRIVING ON HIGHWAY IT DOES NOT FEEL SAFE AT ALL DUE TO CONSTANT CORRECTION I AM FORCE TO DO. I AM SCARED EVEN A SMALL POTHOLE WOULD MAKE THE VEHICLE LOSE STEERING AND END UP IN A DITCH. EVEN AFTER GETTING THE LATEST "RECALLS", CHECKED WELDING ISSUE AND REPLACE THE STEERING DAMPER NEITHER OF THOSE SOLUTION FIXED THE LOOSE FEEL OF THE STEERING WHEEL. *DT *AS

09/24/2019
Components: STEERING,SUSPENSION
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG7JW******
Summary

BOUGHT WRANGLER IN MAY OF 2018. HAVE ALWAYS NOTICED THAT THE STEERING ALIGNMENT HAS BEEN OFF, OR THAT IT HAS AT LEAST 1 INCH TO 2 INCHES IN PLAY. MEANING THAT I CAN MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AND IT DOES NOT IMPACT STEERING DIRECTION. VEHICLE ALSO DOES NOT TRACK STRAIGHT, IT PULLS TO THE LEFT. NO LONGER COVERED UNDER WARRANTY AS I AM AT 20K MILES NOW. STEERING DAMPER HAS BEEN REPLACED TWICE NOW FIRST TIME WAS AT 14,000 MILES. SECOND TIME AT 19,000. . HITTING AN EXPANSION JOINT OR POTHOLE AT SPEEDS NORTH OF 70MPH WILL CAUSE SEVERE SHAKING TO THE POINT I HAVE TO SLOW DOWN TO SPEEDS OF AROUND 50MPH FOR IT TO GO AWAY. NOT SAFE AT ALL ON THE FREEWAY. THIS IS A SAFETY DEFECT. FCA SHOULD BUYBACK THE WRANGLERS AND WORK ON FIXING THE OBVIOUS FLAW IN FRAME ENGINEERING, THE STEERING DAMPER IS JUST A BANDAID. THE STEERING DAMPER IS GOING TO CONTINUE GOING OUT AND CAUSING THE DEATH WOBBLE.

09/23/2019
Components: STEERING,SUSPENSION
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

DEATH WOBBLE, HAS BEEN AT THE DEALERSHIP 4 TIMES AND WAS JUST PICKED UP FOR THE 5TH TIME. TODAY THEY ARE REPLACING RECALLED PARTS THIS HAPPENS AT ANT SPEED AT THIS POINT IN TIME. AND BEGAN IN JANUARY 2019. I HAVE ONLY HAD THE VEHICLE SINCE JULY 2018. IN FEBRUARY THE STEERING DAMPER WAS REPLACE, AT THIS TIME WE ALSO HAD AN ISSUE WITH THE STEERING COLUMN LOCKING UP WHILE DRIVING NOTHING WAS FIXED ON THAT ISSUE ONLY THE STEERING DAMPER, ABOUT 3000 MILES LATER, THE WOBBLE BEGAN AGAIN, IN JULY 2019 THE VEHICLE WENT BACK IN FOR THE REPLACEMENT OF THE STEERING DAMPER, IN AUGUST IT WENT BACK IN FOR WHAT THEY STATED WAS THE RECALLED PART A NEW STEERING DAMPER WAS REPLACED, THAT NIGHT I DROVE THE JEEP HOME AND STILL HAD THE WOBBLE, THEY PICKED IT UP LAST WEEK TO REPLACE THE STEERING DAMPER AND NOTHING WAS DONE, THE PICKED IT UP TODAY TO DO A NEW TASK BAR AND AN ALIGNMENT. THIS VEHICLE IS UNSAFE. I HAVE ALREADY LOST ONE CHILD DUE TO AN AUTOMOBILE ACCIDENT. THIS DOES NOT MAKE ME FEEL SAFE DRIVING THIS VEHICLE

09/23/2019
Components: STEERING
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN8JW******
Summary

TOO MUCH PLAY IN THE STEERING WHEEL. REQUIRES A LOT OF WORK TO KEEP THE VEHICLE STRAIGHT. ITS DANGEROUS IN CONGESTED AREAS OR NARROW ROADS. I WOULD DESCRIBE AS A DEAD SPOT IN THE CENTER. THIS HAPPENS 100% OF TIME BUT IS REALLY BAD OVER ABOUT 35 MPH. JEEP TRIED A NEW DAMPER AND NEW STEERING BOX. NEITHER HELPED AT ALL.

09/23/2019
Components: STEERING
Incident Date: 03/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG1JW******
Summary

THE STEERING ON THE JEEP JL WONDERS ALL OVER THE ROAD FORCING CONSTANT COUNTER MOVEMENTS WHILE YOU DRIVE. AT THE SAME TIME, THERE IS ALSO EXCESSIVE PLAY IN THE STEERING WHEEL AND THAT COMPOUNDS THE STEERING CHALLENGES.

09/23/2019
Components: STEERING
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG5JW******
Summary

THIS 2018 WRANGLER JL WANDERS ALL OVER THE ROAD. ALIGNMENT IS GOOD AND ALL PARTS SEEM TIGHT. JUST WON'T TRAVEL IN A STRAIGHT LINE ALL STOCK. I HAD A 2012 OF THE SAME MODEL AND IT DID NOT DO THIS. MOSTLY ABOVE 30 MPH THE TROUBLE BEGINS.

09/23/2019
Components: STEERING,STRUCTURE
Incident Date: 04/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG1JW******
Summary

EXCESSIVELY LOOSE STEERING/EXCESSIVE PLAY IN STEERING/DEAD SPOT IN STEERING. 1.5 TO 2 INCHES FROM CENTER IN EITHER DIRECTION IN WHICH STEERING WHEEL DOES NOT ENGAGE TIRES. STEERING JERKS AND HYPER CORRECTS WHEN IT DOES ENGAGE. BECOMES WORSE AT HIGHWAY SPEED. DANGEROUS AT HIGHWAY SPEED. EXCESSIVE WANDERING, DOES NOT TRACK STRAIGHT, AT SLOW SPEED STEERING PULLS IN EITHER DIRECTION AS THOUGH IT NEEDS ALIGNMENT. BAD WELDS, VARIOUS LOCATIONS. PURCHASED VEHICLE IN APRIL 2019. ISSUE HAS BEEN PRESENT SINCE PURCHASE. HAVE HAD IT AT DEALERSHIP 5 TIMES. WE HAVE A 2019 JL RUBICON THAT DOES NOT DO IT. I HAVE ALSO DRIVEN OTHER 2 DOOR 2018'S THAT DO NOT HAVE THE ISSUE AND OTHER 2018'S THAT DO HAVE THE ISSUE. CHRYSLER CURRENTLY INVOLVED. I HAVE VIDEO AND DEALERSHIP/CHRYSLER RECORDS.

09/23/2019
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

I HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE. FROM INCORRECT WELDS (WHICH THE DEALERSHIP DEEMED AS OKAY UNTIL I HAD A THIRD-PARTY LOOK AT THEM) TO STEERING ISSUES (WOBBLE, DRIFT, ETC.), IT'S BEEN A COMPLETE NIGHTMARE. I'M STUCK PAYING FOR A VEHICLE THAT WILL NOT HOLD ITS VALUE OVER TIME AND AM SO AFRAID TO DRIVE IT THAT I'VE ONLY PUT 1,600 MILES ON THE VEHICLE SINCE I PURCHASED IT IN AUGUST OF 2018. IF I COULD HAVE ONE WISH, IT WOULD BE TO PULL THIS VEHICLE FROM THE MARKET AND REQUEST THAT FCA DOES A FULL BUYBACK FOR VEHICLES WITH RECALLED ISSUES. THEY ARE LYING TO THE NHTSA, THEIR CUSTOMERS, AND SHAREHOLDERS. I DON'T KNOW WHAT TO DO.

09/23/2019
Components: STEERING
Incident Date: 07/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

THERE HAS BEEN AN ONGOING PROBLEM WITH LOOSE AND WANDERING STEERING MOSTLY NOTICED AT HIGHWAY SPEEDS OVER 45 MPH. THE VEHICLE FEELS LIKE THERE IS TOO MUCH PLAY IN THE STEERING WHEEL WHEN TRYING TO KEEP A STRAIGHT LINE OR IN THE CENTER OF THE LANE. I HAVE HAD THE VEHICLE IN THE DEALERSHIP SERVICE CENTER THREE TIMES TO RESOLVE THE PROBLEM. ON THE LAST VISIT, THE DEALERSHIP REPLACED THE TRACK BAR WHICH ONLY SLIGHTLY IMPROVED THE PROBLEM. WHEN I RECENTLY DROVE THE VEHICLE ON THE FREEWAY AT 65MPH IN WINDY CONDITIONS, IT WAS EXTREMELY EXHAUSTING TO KEEP IN THE SAME LANE AND FELT VERY DANGEROUS. I SHOULD NOTE THAT AT LOWER SPEEDS BELOW 45MPH THE LOOSE STEERING IS NOT AS NOTICEABLE. WHEN I HAVE MADE FOLLOW UP CALLS TO THE DEALERSHIP SERVICE CENTER (MOST RECENT 9/23/19), I WAS TOLD BY THE SERVICE ADVISOR THAT THIS STEERING FEEL WAS NORMAL FOR THE JEEP.

09/23/2019
Components: STEERING
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN9JW******
Summary

STEERING HAS PLAY IN STEERING WHEEL - YOU CAN MOVE THE STEERING WHEEL FROM LEFT TO RIGHT ABOUT 1 INCH AND IT DOES NOT TURN THE WHEELS. THIS PROBLEM WAS ABOUT 2 INCHES WHEN I BOUGHT THE VEHICLE BUT A REPLACEMENT TRACKBAR INSTALLED UNDER WARRANTY HAS REDUCED THE PLAY BUT IT STILL HAS ABOUT 1" WHERE IS IS NOT AFFECTING STEERING. THIS LEADS TO DRIVER FATIGUE IN AN ATTEMPT TO KEEP THE VEHICLE IN THE LANE AS IT REQUIRES A CONSTANT BACK/AND FORTH TURN ON THE STEERING WHEEL TO STAY IN LANE. I'VE HAD IT INTO THE DEALER 6 TIMES FOR THEM TO FIX THE PROBLEM AND WHILE IT IS BETTER THAN IT WAS ORIGINALLY IT IS STILL NOT FIXED AND DANGEROUS. I'M TOLD BY MY DEALER THAT IT IS "NORMAL" THAT WOULD INDICATE THAT "NORMAL" IS THE FOR THE VEHICLE TO HAVE DANGEROUS STEERING AND LIKELY THE WORST STEERING OUT OF ANY VEHICLE BUILT IN THE PAST 20 YEARS. -- VERY HARD TO KEEP IN THE LANE AT 55 MPH.

09/22/2019
Components: STEERING
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

JEEP WRANGLER JLU RUBICON WITH ONGOING STEERING ISSUES. AT FREEWAY SPEEDS, AT OR ABOVE 60 MPH, THE JEEP WANDERS AND THERE IS 1.5 TO 2 INCHES OF PLAY IN THE STEERING. CONSTANT CORRECTION AND STEERING INPUT IS WARRANTED TO MAINTAIN LANE LIMITS. THE JEEP HAS BEEN TO THE DEALER 3-4 TIMES WITHOUT RESOLUTION. DEALER STATED THE PLAY WAS NORMAL. THE STEERING DAMPER WAS REPLACED UNDER RECALL WITHOUT RESOLUTION. I PAID OUT OF POCKET FOR A NEW FRONT TACK BAR AND STEERING GEAR WITHOUT RESOLUTION. ON EVALUATION FROM A JEEP INDEPENDENT ALIGNMENT FACILITY, IT WAS IDENTIFIED THE TIE ROD CONNECTED TO THE PITMAN ARM HAD EXCESSIVE PLAY. AT 13500 MILES, THE STEERING HAS COSTED ME $1500 AND IT IS STILL NOT FIXED. DEALER RECOGNIZES THE ISSUE. SERIAL CALLS TO THE FCA CUSTOMER SERVICE LINE HAS LED TO 'COMPLAINT NUMBERS' BUT NO RESOLUTION. MY STEERING ISSUES ARE REPORTED BY OTHERS ON JEEP JL FORUMS AND YOUTUBE.

09/22/2019
Components: STEERING,SUSPENSION
Incident Date: 09/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

2018 JEEP WRANGLER SAHARA UNLIMITED. 15,000 MILES. NO MODIFICATIONS. DREADED 'DEATH WOBBLE' OCCURRED 3 TIMES IN THREE DAYS AFTER PURCHASING CAR USED. SCARED THE HELL OUT OF ME AND THE PASSENGERS, JEEP NEEDS TO FIX THIS NOW!,

09/22/2019
Components: STEERING,STRUCTURE
Incident Date: 09/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

MULTIPLE SUB FRAME WELDS ARE INCOMPLETE OR NOT DONE PROPERLY. SEE PHOTOS.

09/21/2019
Components: STEERING,SUSPENSION
Incident Date: 09/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

JEEP HAS A EXTREMELY BAD WOBBLE/SHAKE WHEN YOU HIT BRIDGE JOYCE'S AT HIGHWAY SPEEDS. REPLACED STEERING DAMPER A WEEK AGO THE SHAKE/WOBBLE IS WORSE NOW THAT IT PULLED ME IN THE OTHER LANE. DEALER CANT GET IT TO DUPLICATE PROBLEM FOR THEM. 100% STOCK JEEP

09/21/2019
Components: POWER TRAIN,STRUCTURE,ENGINE
Incident Date: 08/24/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

MY FIVE WEEK OLD MANUAL JEEP WRANGLER JL WITH APPROXIMATELY 1500 MILES ON IT WAS IN MOTION TRAVELLING WESTBOUND ON A 55 MPH ROAD WHEN THE INCIDENT OCCURRED. THE JEEP HAD BEEN IN MOTION FOR APPROXIMATELY 1/4 OF A MILE WHEN IT WAS SHIFTED INTO THIRD GEAR AND PART OF THE TRANSMISSION FELL OFF OF THE VEHICLE. WHEN SHIFTED INTO 4TH GEAR, AGAIN MORE PARTS FELL FROM BENEATH THE JEEP. IMMEDIATELY FOLLOWING THE GEAR CHANGE THE LIGHTS ON THE DASH ALL LIT UP AND BLACK SMOKE AND FLAMES WERE SEEN SIMULTANEOUSLY ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE JEEP WAS IMMEDIATELY PULLED OVER AND STOPPED ON THE SIDE OF THE ROAD WHERE 911 WAS CALLED. THE FIREFIGHTERS FOUND PIECES OF THE TRANSMISSION HUNDREDS OF YARDS FROM WHERE THE VEHICLE BECAME ENGULFED IN FLAMES.

09/21/2019
Components: STEERING
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

WOBBLY STEERING AND REQUIRES LOTS OF CORRECTION ON HIGHWAY. DEALER DENIES THERE IS AN ISSUE

09/21/2019
Components: STEERING
Incident Date: 09/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDNXJW******
Summary

HAVE CONTINUED TO EXPERIENCE OCCASIONAL "DEATH WOBBLE" ALONG WITH CONSISTENT SHIMMYING OF THE VEHICLE WHEN SPEEDS REACH 65MPH+. THIS ECHOES WHAT MANY OTHERS HAVE POSTED AS WELL. I HAVE OWNED 7 JK WRANGLERS PREVIOUSLY AND KNOW THIS IS NOT HOW STEERING SHOULD FEEL. MARCH 16, 2019 I WAS PROACTIVE IN ASKING THE DEALERSHIP TO REPLACE THE STEERING DAMPER, WHICH THEY DID (PARTS 68251580AD, 6104242AA, 6510774AA, 6512425AA, 6104718AA). THIS HELPED A LITTLE, BUT THE PROBLEM CONTINUED. ON SEPTEMBER 7, 2019, AFTER THE OFFICIAL RECALL #V41, I WENT IN AND THE DEALERSHIP AGAIN REPLACED THE STEERING DAMPER (PARTS CCUKV411AA & CCUKV413AA). THE PAST 2 WEEKS THE PROBLEM STILL EXISTS. YES, AT THE MOMENT IT'S SIMPLY AN ANNOYANCE AND NO DEATHS OR ACCIDENTS HAVE BEEN REPORTED, BUT I FEAR SOMETHING COULD HAPPEN. AND ON TOP OF THAT, A $40K+ VEHICLE SHOULD NOT HAVE STEERING RELATED ISSUES SUCH AS THIS.

09/21/2019
Components: STEERING,SUSPENSION
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

AT HIGHWAY SPEEDS, SUSPENSION AND/OR STEERING MECHANISM WOBBLES AND VIBRATES VIOLENTLY (THIS IS FELT IN THE STEERING WHEEL) WHEN ENCOUNTERING BUMPS AND HOLES IN HIGHWAY SURFACE. THE VIOLENT STEERING VIBRATION CONTINUES UNTIL REDUCING SPEED BY APPROXIMATELY 20 MPH BY BRAKING. THIS CONDITION WAS UNMANAGEABLE AT 6000 MILES AND FCA REPLACED THE STEERING STABILIZER. CONDITION BECAME UNMANAGEABLE AGAIN AT 15000 MILES AND FCA REPLACED STEERING STABILIZER AGAIN (V41RECALL).

09/21/2019
Components: STEERING
Incident Date: 09/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG4JW******
Summary

OCCASIONALLY WHEN I TURN, THE CAR WILL SWERVE. THERE WAS A STEERING RECALL IN JUNE. WHEN I WENT TO THE DEALERSHIP, THEY DISAGREED MY ISSUE. I DO NOT FEEL SAFE IN THE CAR.

09/21/2019
Components: STEERING
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDNXJW******
Summary

MY 2018 JL WRANGLER HAS A SIGNIFICANT "DEAD BAND" IN THE CENTER OF THE STEERING. THE STEERING WHEEL CAN BE TURNED SIDE TO SIDE WITH NO CHANGE IN WHEEL DIRECTION BOTH WHILE STATIONARY AND MOVING. THIS NECESSITATES EXAGURATED INPUTS TO KEEP THE VEHICLE IN THE MIDDLE OF THE LANE AND MAKES MAINTAINING A STRAIGHT LINE DIFFICULT. IT REQUIRES WHITE KNUCKLED DRIVING WHILE DRIVING NEXT TO A SEMI ON THE FREEWAY. IT ALREADY HAS THE UPDATED DAMPER AND TRACKBAR INSTALLED BY THE DEALER. THE DEALER CURRENTLY CLAIMS "IT'S A JEEP THING" AND THERE IS NO ISSUE. THERE IS A 4000 POST THREAD ON THE JL FORUM THAT DISAGREES.

09/20/2019
Components: STEERING
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

I HAVE HAD THE VEHICLE IN 5 TIMES FOR THE LOOSE STEERING AND WOBBLE ALONG WITH BUMP STEER, EVEN WENT SO FAR AS TO FILE A LEMON LAW WITH THEM AND THEY REFUSED TO PURCHASE THE VEHICLE BACK. THEIR NEWEST FIX IS A DIFFERENT STEERING STABILIZER THAT DID NOTHING TO FIX THE PROBLEM. VEHICLE IS IMPOSSIBLE TO KEEP GOING A STRAIGHT LINE WITHOUT CONSTANT INPUT AND WILL JERK THE STEERING WHEEL RIGHT OUT OF YOUR HANDS WHEN HITTING TINY BUMPS AT FREEWAY SPEEDS, NOT SAFE AT ALL BUT I HAVE NO CHOICE BUT TO DRIVE IT.

09/20/2019
Components: STEERING
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAN5JW******
Summary

LOT OF PLAY IN THE STEERING, THE STEERING NEEDS TO PAST CENTER THEN BACK TO GET IT STRAIGHT THEN REPEATED TO MAINTAIN IN THE LANE REQUIRING CONSTANT CORRECTIONS. A GUST OF WIND HAS CAUSED THE CAR TO CHANGE DIRECTION WITH NO FEEDBACK IN THE STEERING WHEEL. THE PROBLEM IS LESS NOTICEABLE AT LOW SPEED, BUT CHANGES THE LONGER IT IS DRIVEN.

09/20/2019
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 09/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

I HAVE HAD MY JEEP SINCE LAST ONE YEAR. I HAVE HAD STEERING ISSUE FORM THE BEGINING EVERY TIME I WENT TO THE DEALER THEY TOLD ME THAT IS HOW A JEEP DROVE. WHILE ON HIGH WAY IT IS HARD TO KEEP MY JEEP IN LANE IT WOBBLES AND CONSTANTLY LOSES ITS PATH. ITS HARD TO DRIVE BUT DEALER SERVICE WILL ALWAYS SAY THAT IS HOW IT DRIVES. IT IS VERY RISKY DRIVING THE JEEP.

09/20/2019
Components: STEERING,SUSPENSION
Incident Date: 09/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

ON SEPTEMBER 10, 2019 I TOOK MY JEEP WRANGLER IN FOR A STEERING DAMPER CUSTOMER SATISFACTION NOTIFICATION (RECALL). ON SEPTEMBER 20TH, 2019 I WAS DRIVING 65MPH DOWN THE HIGHWAY WHEN THE JEEP BEGAN TO VIOLENTLY SHAKE, NOT STOPPING UNTIL I ACTIVATED MY BRAKES AND BEGAN TO PULL OFF TO THE SHOULDER. I EXITED THE HIGHWAY TO MAKE SURE MY TIRES WERE FINE AND I COULD NOT SEE ANYTHING OUT OF THE ORDINARY. THE JEEP RAN NORMAL AFTER THIS OCCURRENCE, BUT THE SHAKE WAS INTENSE, AND SCARY WHILE GOING 65MPH ON THE HIGHWAY. THE STEERING DAMPER BEING REPLACED DOES NOT SEEM TO HAVE RECTIFIED THE SITUATION.

09/20/2019
Components: STEERING,STRUCTURE,WHEELS
Incident Date: 09/17/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4HJXFG6JW******
Summary

WHILE EXITING A DRIVE THRU, I NEEDED TO MAKE A LEFT HAND TURN. AS I WAS IN MOTION TO MAKE THAT LEFT HAND TURN, THE STEERING LOCKED UP & IT SENT ME CRASHING STRAIGHT INTO A METAL POLE, WHICH JUST HAPPENED TO BE FOR THE PEDESTRIAN CROSSING. THANKFULLY THERE WERE NO PEDESTRIANS AROUND THAT WERE PUT IN HARMS WAY. HOWEVER, MY 2018 JEEP WRANGLER JL WAS NOT SO LUCKY. CURRENTLY WE ARE BEING ESTIMATED AROUND $8,000 - $15,000 IN DAMAGE BUT THAT IS NOT FINAL YET.

09/20/2019
Components: STRUCTURE
Incident Date: 02/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG6JW******
Summary

FILED COMPLAINT WITH FCA REGARDING POOR FRAME WELDS. I AM A CERTIFIED WELDING INSPECTOR AND REGISTERED PROFESSIONAL ENGINEER, AND THE WELDS WERE ATROCIOUS. MANY WELDS WITH POROSITY, LINEAR POROSITY, AND CLUSTER POROSITY. ALSO WELDS MISALIGNED AND WITH POOR PLACEMENT. AFTER MONTHS OF DELAYS (ORIGINAL COMPLAINT IN FEBRUARY) THEY SENT A WELDING INSPECTOR (STATED FROM THE FRAME MANUFACTURER) TO INSPECT AND WELD ON THE FRAME. DIDN'T GRIND OUT OLD WELDS. JUST WELDED OVER THE TOP OF OLD WELDS. LOOKED EVEN WORSE. POOR WELD PROFILES. WAS TOLD THERE IS NOTHING ELSE THEY COULD DO, AND WAS TOLD I WAS STUCK WITH IT OR I COULD GO TO ARBITRATION. THEN FCA DECIDED TO WOULD OFFER ME A TRADE CERTIFICATE OF $4000. I FELT LIKE THIS WAS TO SHUT ME UP, BUT IT WAS THE ONLY COMPENSATION I WOULD RECEIVE. I TRIED TO GET THEM TO LEMON IT, BUT THEY TOLD ME IT DIDN'T QUALIFY AND JUST GAVE ME THE RUNAROUND. SAW AN ARTICLE ABOUT REPORTING TO THE NHTSA. DIDN'T EVEN KNOW THIS WAS AN OPTION. I WISH SOMEONE COULD MAKE THEM OWN UP TO THE FACT THAT THEY PRODUCED AN IMPROPERLY MANUFACTURED VEHICLE, POTENTIALLY VERY UNSAFE LONG TERM. MARKED OVER 40 SPOTS ON MY FRAME (WHAT I COULD EASILY SEE). THEY WELDED OVER 4 SPOTS. I'M AFRAID IF I DON'T TAKE THEIR TRADE OFFER I WILL GET NOTHING.

09/19/2019
Components: SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

JEEP JLU BEGAN "DEATH WOBBLE" AT 70MPH WHILE ON I-485 (SPEED LIMIT IS 70). HAD TO SLOW DOWN TO 40MPH TO GET IT TO STOP, WHICH ALMOST CAUSED A CRASH WITH VEHICLES BEHIND/BESIDE ME SLOWING TO MATCH. SINCE THEN, "DEATH WOBBLE" HAS OCCURRED 2-3 TIMES PER WEEK ON VARIOUS ROADS. SPEEDS 50-70. I NOW HAVE 3 ROADS WHERE I CAN REPLICATE IT AND WILL BE GOING BACK TO THE DEALERSHIP. WAS TOLD MONTHS AGO BY DEALERSHIP "IT'S NOT DEATH WOBBLE; SOMETIMES STUFF GETS STUCK IN THE WHEELS AND MAKES A CLUNKING SOUND." SORRY, NOT SORRY. ENTIRE JEEP FRONT END FELT LIKE IT WAS ON HYDRAULICS.

09/17/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4AJWAGXJL******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE FAILED TO IMMEDIATELY RESTART AFTER IT WAS DRIVEN. THE VEHICLE FINALLY RESTARTED AFTER A FEW MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUHLER JEEP CHRYSLER DODGE RAM (732-264-5000, LOCATED AT 1508 3290, NJ-35, HAZLET, NJ 07730), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

09/16/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 10/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

WHEN DRIVING ON THE HIGHWAY ON AN OVERPASS OR ANY BUMP MY JEEP SHAKES UNCONTROLLABLY AND FEELS AS THOUGH ALL FOUR WHEELS ARE GOING TO FALL OFF, HAVE TO PUT HAZARDS ON AND REDUCE SPEED QUICKLY, HAS BEEN AT DEALERSHIP MULTIPLE TIMES FOR STEERING DAMPER WHICH HAS NOT FIXED THE PROBLEM, VERY UNSAFE TO DRIVE

09/11/2019
Components: STRUCTURE
Incident Date: 06/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG7JW******
Summary

RUST BUBBLING UP UNDER PAINT AROUND FOR HINGES. THE RUST IS ONLY EVIDENT ON THE TOP HINGES OF BOTH DOORS (VEHICLE ONLY HAS TWO DOORS). THE DEALERSHIP REFUSED TO FIX IT AND CALLED IT A PAINT IMPERFECTION. HOWEVER THE RUST SPOT IS INCREASING IN SIZE AND NEW SPOTS ARE DEVELOPING. THERE IS NO DAMAGE TO THE PAINT (I.E. CHIPS, SCRATCHES) THAT WOULD EXPLAIN THE RUST. IT SEEMS TO HAVE COME FROM THE FACTORY/ MANUFACTURER.

09/10/2019
Components: STEERING
Incident Date: 09/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG7JW******
Summary

PLAY IN STEERING.. DIFFICULT TO MAINTAIN A STRAIGHT LINE. ESPECIALLY DANGEROUS AT HIGHWAY SPEEDS.

09/09/2019
Components: STEERING
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAN1JW******
Summary

AT HIGHWAY SPEEDS YOU CAN NOT KEEP THE VEHICLE IN A STRAIGHT LINE. EXCESSIVE STEERING WANDER. JEEP CURRENTLY HAS 4400 MILES

09/09/2019
Components: STEERING
Incident Date: 09/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEU7JW******
Summary

STEERING IS LOOSE, WAY TO MUCH PLAY AROUND CENTER - ABOUT 4 INCH - WITHOUT RESPONSE, CAR DRIFTS

09/09/2019
Components: SUSPENSION
Incident Date: 09/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

HIGHWAY SPEED OF 50MPH+ FRONT END SHAKES VIOLENTLY AFTER HITTING A BUMP IN ROAD. THE VIBRATION CONTINUES UNTIL SPEED IS REDUCED. STEERING WHEEL VIBRATES. 2018 JEEP WRANGLER WITH 3000 MILES. HAS HAPPENED MULTIPLE TIMES.

09/07/2019
Components: STEERING
Incident Date: 08/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

I AM EXPERIENCING THE WRANGLER DEATH WOBBLE. GOING OVER 60 HITTING UNEVEN PAVEMENT AND FRONT END SHAKES. I FIRST REPORTED ISSUE TO DEALER AS LOOSE STEERING AROUND 5000 MILES. NOW AT 18000 FULL BLOWN WOBBLE. THEY PERFORMED THE STEERING DAMPNER RECALL WHICH ONLY MADE IT WORSE. WENT BACK TO DEALER SAID THEY RE ADJUSTED DAMPNER. DRIVING HOME SAME ISSUE AGAIN BACK TO DEALER. SAID THEY ARE HAVING ONE OF THE JEEP REPRESENTATIVES COMING TO LOOK AT IT. I HAVE BEEN THROUGH THIS BEFORE WITH MY 2010 WRANGLE BUT THAT HAD OVER 85K MILES. HAVING TO ABRUPTLY SLOW DOWN WHEN YOU ARE IN HIGHWAY TRAFFIC TO 40 OR LESS FROM 70 -75 IS A SAFETY HAZARD.

09/03/2019
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 08/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG2JW******
Summary

THE CAR SHAKES UNCONTROLLABLY WHEN DRIVING ON THE HIGHWAY AND AFTER HITTING A BUMP OR IMPERFECTION IN THE ROAD. I HAVE HAD THE PROBLEM FIXED ONCE BEFORE A FEW MONTHS AGO. LAST WEE WHEN DRIVING BACK FROM DROPPING MY SON OFF AT COLLEGE THE CAR SHOOK UNCONTROLLABLY AT LEAST A DOZEN TIMES. THE CAR SEEMED TO SHAKE AT HIGHER SPEEDS AND I WOULD HAVE TO PULL THE CAR OFF THE ROAD TO ALMOST A COMPLETE STOP TO MAKE THE SHAKING STOP.I ALSO HAD THE CAR REPAIRED FOR THE SAME ISSUES AT SCAP JEEP IN FAIRFIELD CT A FEW MONTHS AGO. THEY SAID IT WAS THE STEERING DAMPER. THE CAR WAS FINE FOR A FEW MONTHS BUT THE PROBLEM CAME BACK AGAIN. THE INCIDENT HAPPENED ON 8/25. WE FEAR TAKING THE CAR ON THE HIGHWAY.

09/03/2019
Components: EXTERIOR LIGHTING
Incident Date: 12/01/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE LED HEADLIGHTS PROVIDED LIMITED VISIBILITY WHEN IT SNOWED. THE VEHICLE WAS TAKEN TO ROTHROCK CHRYSLER DODGE JEEP RAM (610-439-8485, LOCATED AT 1608 PLAZA LN, ALLENTOWN, PA 18104) WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS UNKNOWN.

08/31/2019
Components: STEERING
Incident Date: 08/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN0JW******
Summary

NEW JEEP WRANGLER 4 DOOR SAHARA WANDERS WHEN DRIVING ALL SPEEDS. SEEMS TO HAVE 1" PLAY IN STEERING WHEEL. HARD TO KEEP STRAIGHT WHEN DRIVING. TOOK BACK TO DEALER AND THEY INSTALLED NEW STEERING STABILIZER AS PER SERVICE BULLETIN. STILL HARD TO DRIVE IN STRAIGHT LINE.

08/31/2019
Components: STEERING
Incident Date: 08/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

THE VEHICLE IS DIFFICULT TO STEER, ESPECIALLY AT SPEEDS 45 MILES PER HOUR AND UP. THE VEHICLE HAS PLAY IN THE STEERING WHEEL AND TENDS TO WANDER ON THE ROAD AND IS VERY DIFFICULT TO CONTROL WHEN DRIVING ON A STRAIGHTAWAY. PROBLEM IS WORSE AT FREEWAY SPEEDS. IT HAS ALWAYS BEEN LIKE THIS. FCA HAS BEEN NO HELP.

08/29/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

I DO NOT KNOW THE EXACT CAUSE, BUT THE VEHICLE HAS EXTREMELY LOOSE STEERING AND WANDERS ALL OVER THE LANE WHILE DRIVING AT ALL SPEEDS. VERY DIFFICULT TO CONTROL VEHICLE WHICH MAKES IT EXTREMELY UNSAFE TO DRIVE AT HIGHER SPEEDS. COMBINE THE TWO WITH A BUMP IN THE ROAD, AND THE VEHICLE JUMPS TO THE SIDE. LOOSE STEERING IS EASILY NOTICED WHILE THE VEHICLE IS TURNED OFF AND PARKED.

08/28/2019
Components: STEERING
Incident Date: 08/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG6JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING), THE STEERING BECAME OUT OF CONTROL WHILE DRIVING APPROXIMATELY 40 MPH. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO SNETHKAMP CHRYSLER DODGE JEEP RAM (313-429-0013, LOCATED AT 11600 TELEGRAPH RD, REDFORD, MI 48239) WHERE THE RECALL REPAIR WAS PERFORMED BY REPLACING THE STEERING DAMPER. THE CONTACT REQUESTED THAT THE NEW PART BE REPLACED WITH THE ORIGINAL STEERING DAMPER. THE CONTACT STATED THAT THE VEHICLE DROVE BETTER AFTER THE NEW PART WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.

08/24/2019
Components: STEERING,SUSPENSION
Incident Date: 08/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

DEATH WOBBLE AT 70MPH. EXPERIENCED IT 4 TIMES IN 30 MILE STRETCH OF INTERSTATE 40. VEHICLE IS STOCK. HAS BEEN TAKEN TO THE SHOP ONCE FOR ISSUE. APPEARED TO BE BETTER UNTIL TODAY. IT WAS SCARY. WITH EXTREME VIBRATION/SHAKING. DID NOT FEEL SAFE TO DRIVE. ESPECIALLY WITH MY FAMILY IN VEHICLE.

08/24/2019
Components: STEERING,SUSPENSION
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG0JW******
Summary

I HAVE OWNED SEVERAL JEEPS OVER THE LAST 15 YEARS AND THIS PARTICULAR EVENT WAS THE WORST THAT I HAVE EVER ENCOUNTERED AND WAS ONGOING. WE WE TRAVELING ON DRY SMOOTH ASPHALT PAVEMENT ON HIGHWAY 82 10 MILES EAST OF BASALT CO AT APX. 750 PM WITH OUTDOOR TEMPERATURE OF 67* HEADING TO ASPEN AT APX 55 MPH. ALL STOCK NO ADD ON'S ON THIS VEHICLE. ALL OF THE SUDDEN THE ENTIRE STEERING WHEEL STARTED TO SHAKE AND RATTLE SO HARD THAT I HAD NO TIME TO PULL OVER AND HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY. THE WOBBLING WOULD NOT STOP UNTIL WE REACHED 15 MILES PER HOUR. STARTED TO HEAD TO ASPEN AGAIN AND IN ANOTHER 3 MINUTES THE SAME WOBBLING, VIOLENT SHAKING STARTED AGAIN AT APX. 50-60 MPH. THERE MAY HAVE BEEN A SMALL INDENTATION IN THE PAVEMENT. THIS WAS SO UPSETTING FOR MY AUNT, THAT SHE REFUSED TO GET BACK IN MY JEEP AND ALSO REFUSED TO DRIVE BACK TO TEXAS AFTER THIS EXPERIENCE. WHEN DRIVING BACK TO TEXAS, EVERY TIME I HIT THE SMALLEST HOLE I WOULD SLOW DOWN WITH ANTICIPATION THAT THE WOBBLE WOULD START AGAIN. I DROVE 55 MPH ALL THE WAY BACK SO THAT I WOULD FEEL MORE COMFORTABLE IF IT OCCURRED AGAIN. THIS IS A SITUATION THAT NEEDS TO BE ADDRESSED AND FIXED. WHEN A PASSENGER REFUSES TO RIDE IN A VEHICLE AFTER EXPERIENCING THIS FIRST HAND IT PUTS A BURDEN ON THE FAMILY AND THE JOY OF OWNING A CAR. I DO HAVE A DASH CAM VIDEO IF NEEDED THAT I WILL KEEP ON FILE. THIS IS THE 5TH TIME THIS HAS HAPPENED 3 TIMES BEFORE AUGUST AND TWICE IN AUGUST, MY JEEP WAS JUST SERVICED AND INSPECTED ON AUGUST 15 2019. I HAVE BROUGHT THIS TO THE DEALERS ATTENTION AND THEY ARE NOT AWARE OF ANY PERMANENT FIXES. THIS ALMOST CAUSED US TO BE REAR ENDED ON THE HIGHWAY AT NIGHT ON A BLIND CURVE.

08/14/2019
Components: STEERING,SUSPENSION
Incident Date: 08/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN TERRIFYING VIBRATIONS AT APPROXIMATELY THE 10,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY. JEEP WAS TAKEN TO JEEP DEALERSHIP IN ARCHBOLD OHIO WHERE IT WAS SUPPOSED TO HAVE BEEN FIXED BUT THE ISSUE REMAINS TO THIS DAY.

08/14/2019
Components: STEERING,POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

DEATH WOBBLE. AT HIGHWAY SPEEDS LOOSE CONTROL OF WHEEL REQUIRING IMMEDIATE SLOWDOWN. VERY DANGEROUS. ALSO ISSUES WITH TRANSMISSION GETTING STUCK IN LOW GEAR WHEN TRYING TO ACCELERATE.

08/13/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

REAR WINDOW DEFOGGER HAS SHORT CIRCUITED, VEHICLE WAS DROPPED OFF ON JULY 02, 2019 AND PICKED UP ON AUGUST 13, 2019 WITH NOTHING DONE FOR ISSUE. JEEP HAS SB 08-037-19 ISSUED AGAINST THE PROBLEM BUT NO ACTION HWAS DONE.

08/13/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 06/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFNXJW******
Summary

WHILE STEPPING ON THE BRAKES, THE SERVICE SHIFTER LIGHT COMES ON, POWER STEERING GOES OUT, THEN THE DASHBOARD GOES CRAZY WITH ALL SORTS OF WARNINGS BLINKING AND DINGING: SWAY BAR, STABILITY CONTROL, BLIND SPOT ALERT, AUTO PARK, ETC. TEMP GOES UP AND DOWN, SPEEDOMETER GOES CRAZY. WHEN THE VEHICLE IS SHUT OFF AND RE-STARTED, IT USUALLY STARTS AS NORMAL. MOST OCCURRENCES HAVE BEEN WHEN SLOWING DOWN (IN LINE AT A DRIVE THRU, APPROACHING A STOPLIGHT). THE JEEP HAS BEEN IN THE SHOP 4 TIMES. THIS SERVICE SHIFTER LATE FIRST CAME ON JUNE 23 AND IT OCCURRED FOUR TIMES THAT DAY.FIRST THEY REPAIRED THE POWER STEERING. THE PROBLEM HAPPENED AGAIN AND THEY REPLACED THE MODULE IN THE STEERING COLUMN. THE PROBLEM HAPPENED AGAIN AND THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. IT HAPPENED AGAIN AND THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE IT IS STILL SITTING

08/12/2019
Components: STEERING,SUSPENSION
Incident Date: 07/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

VEHICLE HAS SHAKING IN THE STEERING WHEEL WHILE DRIVING AT HIGHWAY SPEEDS ESPECIALLY WHEN THERE IS AN IMPERFECTION IN THE ROAD WAY.

08/10/2019
Components: STEERING,SUSPENSION
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

MY NEW (FIRST OWNER) 2018 JEEP WRANGLER (JL) UNLIMITED SPORT DEVELOPED VIOLENT, SUDDEN FRONT-WHEEL TRANSVERSE OSCILLATIONS (FORCEFUL, TERRIFYING VIBRATIONS) AT APPROXIMATELY THE 7,000 ODOMETER MARK. THIS CONDITION WAS REPEATEDLY INDUCED AT HI-WAY AND FREEWAY SPEEDS (40-70 MPH) WHEN A SLIGHT IMPERFECTION WAS ENCOUNTERED. EXAMPLES OF SUFFICIENT IMPERFECTIONS INCLUDE FREEWAY IRREGULARITY, TRANSITIONS AT OVERPASSES, SLIGHT POTHOLES, AND SIMILAR DISTURBANCES. THE VEHICLE WOULD ENTER A VIOLENT LEFT-TO-RIGHT SHAKING EVIDENCED BY A STEERING WHEEL THAT WAS DIFFICULT TO RETAIN A GRIP ON, TERRIFIED PASSENGERS, AND DANGEROUS CIRCUMSTANCES DUE TO HAVING TO SLOW TO APPROXIMATELY 35-45 MPH TO ALLOW THE VIBRATIONS TO SUBSIDE AND CONTROL TO BE REGAINED. ON DAILY COMMUTES ON THE FREEWAY (110 N, 405, I5, 10E) THIS WOULD OCCUR ROUTINELY 3-6 TIMES. TWO JEEP DEALERSHIPS (DOWNTOWN LOS ANGELES, AND SCOTT ROBINSON IN TORRANCE [BOTH SOUTHERN CALIFORNIA DEALERSHIPS]) WERE UNABLE TO RESOLVE THE ISSUE. THE FIRST REPORTED THAT THE VEHICLE WAS FUNCTIONING PROPERLY, AND THE SECOND WAS NON-RESPONSIVE TO REQUEST FOR HELP.

08/10/2019
Components: STEERING,ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 09/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXCGXJW******
Summary

MY JEEP RUBICON JL FLOATS OR DRIFTS AS I AM DRIVING IT. IT MAKES FOR A HARD DRIVE ON LONG DRIVES AND I MUST LOOK LIKE I AM DRIVING DRUNK TO OTHERS ON THE ROAD. IT IS EVEN WORSE IN WIND AND IT'S WINDY A LOT WHERE I LIVE. IT WAS VERY SCARY TO DRIVE AT FIRST. I DO NOT LIKE IT OR FEEL IT IS SAFE AT ALL. HAVING NEVER OWNED A JEEP I THOUGHT IT WAS JUST ME OR THAT THE TIRES NEEDED TO BE WORN DOWN A BIT. THE PROBLEM REMAINS. WHILE LISTENING TO FM/AM STATIONS THE VOLUME IS WACKY GOING LOW AND HIGH MAKING FOR LOUSY LISTENING. WHEN THE AC COMES ON ON THE HIGHER SETTING MY JEEP SOUNDS LIKE I AM GETTING READY FOR LIFT OFF. VERY LOUD. ONE LEVER ON MY SEAT NEAR THE HEADREST THAT CONTROLS THE ABILITY FOR A PASSENGER TO GET IN MY TWO DOOR ALMOST IMMEDIATELY BECAME DETACHED AND I DON'T EVEN HAVE MY BACK SEAT IN A LOT SO IT DOESN'T GET USED A LOT. I HAVE AN AUTOMATIC AND IT DOES NOT SHIFT SMOOTHLY. TODAY I PULLED OUT OF A PARKING SPOT AND MY JEEP SURGED FORWARD FASTER THAN IT SHOULD HAVE AND IT OFTEN SHIFTS POORLY FROM PARK INTO DRIVE AND REVERSE. THE SENSOR OR HEATER ELECTRIC WIRE ON THE INSIDE OF THE TAILGATE WINDOW DETACHED.

08/05/2019
Components: SUSPENSION
Incident Date: 07/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

I BOUGHT A BRAND NEW CAR JEEP WRANGLER 2018 JL. WHEN I WAS DRIVING THE CAR STARTED SHAKING THIS WAS HAPPENING MORE CONSTANTLY.. I ALMOST HAD AN ACCIDENT WITH MY CHILD. I TOOK THE CAR WITH A DEALER AND THEY SAID THAT HAS MISSING DAMPERS...IT HAD LESS WAS THEN 2K MILLAGE. HOW IS THIS POSSIBLE?

07/31/2019
Components: STEERING
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

I HAVE HAD NUMEROUS ISSUE WITH BEING ABLE TO STEER THE VEHICLE STRAIT. THE JEEP IS ALL OVER THE PLACE. I HAD TO HOLD THE WHEEL AT A ANGLE FOR THE JEEP TO STEER STRAIT. I WAS HEARING A LOUD CLUNKING NOISE WHEN DRIVING AT LOW SPEEDS MAYBE 10-15MPH AND WAS TOLD THE REAR DIFFERENTIAL HAD TO BE REPLACED.

07/30/2019
Components: STEERING
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG0JW******
Summary

CONTACT PURCHASED THE VEHICLE ON 7/1/2019. THE STEERING WAS WONDERING ON THE DRIVE HOME FROM THE DEALERSHIP. WE ACTUALLY DID NOT GET TO TEST DRIVE THE CAR WE PURCHASED AS THEY WERE CLEANING IT SO WE TEST DROVE ANOTHER VEHICLE. I TOOK THE VEHICLE TO THE NORMANDIN IN SAN JOSE BECAUSE MY EXPERIENCE WITH SOUTH COUNTY GILROY WAS SO BAD, I WILL NEVER GO THERE AGAIN. NORMANDIN MADE AN APPOINTMENT FOR ME TO COME IN ON THE 10TH OF JULY TO GET THE ENGINE START STOP SYSTEM FIXED AND TAKE A LOOK AT THE STEERING. TURNS OUT THAT THE VEHICLE WAS SOLD TO US WITH A RECALL IN PLACE THAT THE DEALER DID NOT MENTION AND SHOULD NOT HAVE SOLD THE VEHICLE. STEERING WANDERS SO JEEP REPLACES TRACK BAR AND STEERING STABILIZER. PARTS CAME IN AND APPOINTMENT WAS SCHEDULED FOR 7/23 FOR NEW PARTS TO BE INSTALLED. JEEP SEEM TO WANDER LESS BUT WAS STILL DID NOT DRIVE AS GOOD AS MY JK. 7/29 I WAS DRIVING JEEP ON FREEWAY AROUND 60 MPH AND I STARTED TO EXPERIENCE THE STEERING WHEEL SHIMMER/ DEATH WOBBLE. EVERY TIME I CROSSED A JOINT ON THE FREEWAY, THE STEERING WHEEL WOULD SHAKE PRETTY VIOLENTLY FOR ABOUT 2-3 SECONDS BEFORE IT MELLOWED OUT. THIS HAPPENED ABOUT 8X DRIVING ABOUT 16 MILES DOWN THE HIGHWAY. THE JEEP WAS DROPPED OFF AT THE DEALER AUGUST 1ST FOR THEM TO EVALUATE IT AND I WAS TOLD IT COULD COST ME $100 AN HOUR FOR THE EVALUATION. I AM CURRENTLY DRIVING A RENTAL*DT *JB

07/30/2019
Components: STRUCTURE
Incident Date: 07/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

THE REDESIGN OF THE 2018 JEEP WRANGLER (JL) INCLUDES AN UNSAFE DESIGN OF THE FREEDOM TOP. WHEN THE FRONT FREEDOM PANELS ARE REMOVED, THE EDGES OF THE BACK PANEL EXTEND ACROSS THE FRONT OF THE SOUND BAR AND ARE NOT FINISHED WITH ANY TRIM, WHICH LEAVES A SHARP EXPOSED FIBERGLASS EDGE TO DRIVERS AND PASSENGERS INSIDE THE VEHICLE. MY HUSBAND WAS DRIVING THE VEHICLE ON THE HIGHWAY WITH THE FRONT FREEDOM PANELS REMOVED IN THE MANNER INSTRUCTED BY THE DEALERSHIP AND BY MOPAR VIA THEIR YOUTUBE TUTORIALS. WHEN HE EXTENDED HIS HAND UPWARD TO REACH FOR HIS HAT, THE EXPOSED EDGE OF THE BACK PANEL OF THE FREEDOM TOP CUT HIS HAND DEEPLY ENOUGH TO SEVER A NERVE AND AN ARTERY, REQUIRING EMERGENCY CARE AND SURGERY. THIS OCCURRED WITHIN 24 HOURS OF PURCHASING THE VEHICLE. THE NEWER 2019 MODEL APPEARS TO HAVE ADDED PLASTIC TRIM TO CORRECT THIS ISSUE, HOWEVER THIS UNREASONABLY UNSAFE CONDITION SHOULD BE ADDRESSED FOR ALL OF THE 2018 JL MODELS AS WELL. *DT *DT*JB *DT *TR *DT *DT *TR

07/28/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG7JW******
Summary

MY REVERSE LIGHTS NO LONGER COME ON WHEN I HAVE THE VEHICLE IN REVERSE. THE BACKUP CAMERA IS ALSO SUPPOSE TO ENGAGE WHEN THE VEHICLE IS PLACED IN REVERSE AND THE SCREEN JUST STAYS ON THE RADIO SCREEN AND DOES NOT SWITCH OVER TO THE BACKUP CAMERA. I TOOK IT TO A REPAIR SHOP AND THEY COULD NOT FIGURE OUT THE ISSUE EITHER. WE DID A SOFT RESET AND ALSO UNHOOKED THE BATTERY FOR 15 MINUTES.

07/27/2019
Components: STEERING
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG4JW******
Summary

WHEN TRAVELING AT SPEEDS OF APPROXIMATELY 50 MPH OR MORE, THE STEERING WILL SHAKE VIOLENTLY. THE VEHICLE BECOMES DIFFICULT TO CONTROL. THE ONLY WAY TO STOP THE SHAKING IS BY REDUCING THE SPEED. THIS HAS HAPPENED A COUPLE OF TIMES. I HAVE RETURNED IT TO THE DEALERSHIP TO RESOLVE THIS ISSUE. THE FIRST VISIT HELPED BUT ONLY FOR A COUPLE OF MONTHS AND THE PROBLEM RETURNED. I RETURNED IT TO THE DEALER AGAIN AND IT IS RESOLVED AT THIS TIME.

07/27/2019
Components: STEERING
Incident Date: 11/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

WANDERS AT HIGHWAY SPEEDS. CANT MAINTAIN CENTER OF ROAD AND HAVE TO APPLY CONSTANT CORRECTIONS TO STEERING. FEELS LIKE DRIVING ON ICE. TOOK TO DEALER AND THEY WOULD NOT LOOK AT THE PROBLEM EVEN THOUGH JEEP KNOWS WELDS MAY BE BAD AND THE PROBLEM IS COMMON. VERY DANGEROUS

07/26/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG7JW******
Summary

THE FRAMES WELDS HAVE POROSITY, LACK OF PENETRATION, SPLATTER, TOO MUCH SILICA. ALSO THE PAINT AROUND THE WELDS ARE CHIPPING, EXPOSING THE METAL. THERE IS RUST STARTING TO FORM INSIDE THE FRAME RAILS. I WANT TO POINT OUT THAT THIS VEHICLE HAS NEVER DRIVEN NEAR SALT AND ONLY HAS LESS THAN 8000 MILES. ALSO. RARELY, THE RADIO TURNS ON BY ITSELF WHILE THE CAR IS OFF.

07/26/2019
Components: STEERING,POWER TRAIN,WHEELS
Incident Date: 07/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

MY CAR HAS BEEN EXPERIENCING THE 'DEATH WOBBLE' AS SOME DEALERSHIPS HAVE TOLD ME THAT. THE STEERING GETS A MIND OF ITS OWN AND ITS SUPER HARD TO CONTROL SOMETIMES. I PURCHASED A BRAND NEW CAR AND IT FEELS LIKE IM DRIVING A LEMON. ALMOST EVERY OTHER DAY SINCE I PURCHASED IT (ONE MONTH AGO) SEEMS LIKE IVE ALMOST GOTTEN INTO AN ACCIDENT.

07/18/2019
Components: STEERING
Incident Date: 07/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN4JW******
Summary

LOOSE STEERING THAT DOES NOT TRACK STRAIGHT WITHOUT CONSTANT CORRECTION. STEERING HAS BEEN BINDING DURING OPERATION CREATING AN EXTREMELY DANGEROUS SITUATION

07/17/2019
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
Incident Date: 06/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG1JW******
Summary

STEERING DOWN THE ROAD IS LOSE AND HARD TO KEEP JEEP STRAIGHT WHILE GOING DOWN THE ROAD. I HAVE REPLACED THE STEERING STABILIZER TO FIX THE "DEATH WOBBLE" BUT THE STEERING PROBLEM IS STILL THERE AND WORSENING

07/17/2019
Components: ENGINE
Incident Date: 07/13/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE PARKING, THE VEHICLE MADE A REVVING SOUND BEFORE THE CONTACT PRESSED THE IGNITION BUTTON TO TURN OFF THE VEHICLE. THE ENGINE SOME HOW REEVED UP AND ACCELERATED AND JUMPED THE CURVE AND HIT A BUILDING. THE CONTACT WAS CURRENTLY TAKING THE VEHICLE TO THE DEALER STEVE LANDERS CHRYSLER DODGE JEEP RAM 401 COLONEL GLENN PLAZA LOOP, LITTLE ROCK, AR 72210 (501) 374-4848 TO GET THE ISSUE DIAGNOSED. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE VEHICLE WAS STILL UNDER WARRANTY. THE FAILURE MILEAGE WAS 25,000. TF. *DT *DT*JB

07/17/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWEG8JL******
Summary

VEHICLE INTERMITTENTLY WILL NOT START, ANTI-THEFT LIGHT FLASHING. VEHICLE WILL RESTART AFTER SITTING 10-15 MINIUTES

07/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4BKWEG6JL******
Summary

HOOD LATCH FLUTTERING WHILE DRIVING AT HIGHWAY SPEEDS

07/16/2019
Components: STRUCTURE
Incident Date: 06/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJWAG3JL******
Summary

VIOLENT HOOD FLUTTER, THOUGHT IT WAS GOING TO BREAK LATCHES/ SWING UP INTO WINDSHIELD JUNE 2018 LESS THAN A MONTH AFTER BUYING THE JEEP (WILLY'S W PACKAGE) I TOOK IT FROM SOUTH FLORIDA ON MY WAY TO NASHVILLE FOR A NEW JOB. HOOD FLUTTER ALL THE WAY AT 60-70MPH ON A HIGHWAY. A WEEK LATER I REPLACED THE HOOD LATCHES WITH AFTER MARKET ONES AND HAVEN'T HAD A PROBLEM SINCE.

07/15/2019
Components: SUSPENSION
Incident Date: 05/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

I HAVE EXPERIENCED "DEATH WOBBLE" THREE TIMES SINCE I PURCHASED MY JEEP WRANGLER IN DECEMBER OF 2018. ALL THREE TIMES IT OCCURRED AFTER HITTING A BUMP AT HIGHWAY SPEEDS. I HAVE NOT MODIFIED ANY ELEMENTS OF THE SUSPENSION - IT IS ALL FACTORY.

07/11/2019
Components: STEERING
Incident Date: 07/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEGXJW******
Summary

VEHICLE DELIVERED WITH EXCESSIVE STEERING WHEEL PLAY. ABOUT 10 DEGREES+ OF FREE PLAY. AFTER MULTIPLE VISITS TO DEALER, AND REPLACEMENT OF STEERING GEARBOX, IT IS LESS, ABOUT 5 DEGREES OF FREE PLAY. DEALER AND JEEP WAVE HAVE TOLD ME THERE IS NOTHING MORE THEY CAN DO. I WOULD SEND/UPLOAD A SHORT VIDEO (MP4) THAT SHOWS THIS, BUT IT DOES NOT LOOK LIKE THAT IS AN OPTION.

07/08/2019
Components: STEERING
Incident Date: 08/20/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL CAN BE TURNED UP TO TWO INCHES RIGHT AND LEFT AND THE WHEELS DO NOT TURN.UP TO 4 INCHES OF SLACK , FREE PLAY IN THE STEERING WHEEL. STEERING WHEEL MUST BE CONSTANTLY MOVING TO STAY ON A STRAIGHT PATH. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING PATTERSON CHRYSLER DODGE (903-218-4651, LOCATED AT 1611 US HIGHWAY 259 N, KILGORE, TX 75662). THE DEALER WAS AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 900. THE VIN WAS NOT PROVIDED. *TR*JB

07/02/2019
Components: STEERING
Incident Date: 07/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG1JW******
Summary

STEERING HAS A DEAD SPOT IN THE WHEEL WITH ABOUT 2 INCHES OF PLAY. CONSTANTLY HAVE TO MAKE CORRECTIONS LEFT AND RIGHT AS YOU DRIVE DOWN THE HIGHWAY. THE VEHICLE WAS PURCHASED NEW ABOUT ONE MONTH AGO AND NOW HAS 452 MILES ON IT. DEALER JUST REPLACED THE TRACKER BAR, WHICH WAS A POSSIBLE FIX PROVIDED BY CORPORATE. HOWEVER, ONLY A SLIGHT DIFFERENCE WAS MADE TO THE STEERING PROBLEM AFTER THIS REPAIR. VERY UNSAFE WHEN DRIVING ON THE FREEWAY DOING 65-70 MPH. SERVICE MANAGER STATED THE ONLY THING CORPORATE HAS LISTED SO FAR TO REPLACE, IF THIS ISSUE ARISES, IS THE TRACKING BAR.

07/02/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJWDG2JL******
Summary

THE CAR RANDOMLY DOES NOT START. AFTER DRIVING AROUND TOWN FOR ERRANDS OVER THE COURSE OF 3-7 DAYS, IT SUDDENLY WON'T START. IT WILL EVENTUALLY START AFTER WAITING FOR ABOUT 25-40 MINUTES. THIS BEGAN A FEW DAYS AFTER I PURCHASED THE CAR IN APRIL 2019 AND HAS CONTINUED SINCE. IT IS AT THE DEALER NOW, (AFTER FINALLY NEGOTIATING A PAID RENTAL FROM THEM) BUT THEY ARE NOT DRIVING IT ENOUGH TO RECREATE THE TRIGGER IN ORDER TO INVESTIGATE AND FIX IT. HERE IS A LINK TO A VIDEO I MADE OF A RECENT OCCURRENCE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=AGX72YJ0_EW&T=3S. HERE ARE LINKS TO BLOG POSTS FROM OTHER JEEP JK 2018 UNLIMITED CUSTOMERS EXPERIENCING THE SAME THING: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T75977_DS983916 HTTPS://WWW.WRANGLERFORUM.COM/F202/HELP-NEW-2018-JK-WON-T-ALWAYS-START-2228306.HTML ... I GOOGLED MY VIN NUMBER AND A SEARCH RESULT CAME UP IMPLYING THAT MY "NEW" CAR MIGHT ACTUALLY BE USED. SEE THE ATTACHED SCREENSHOT.

07/02/2019
Components: STEERING
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFGXJW******
Summary

THE VEHICLE WANDERS ALL OVER THE ROAD. DIFFICULT TO KEEP IT WITHIN THE ROAD LANE. VERY DANGEROUS, ALWAYS CORRECTING STEERING BACK AND FORTH TO KEEP IT IN THE LANE. VEHICLE HAS LESS THAN 3000 MILES, ORIGINAL OWNER, COMPLETELY STOCK, NEVER TAKEN OFF ROAD.

07/01/2019
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
Incident Date: 06/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG7JW******
Summary

KEEP WRANGLER DEATH WOBBLE, CAUSE ME TO SWERVE OFF THE ROAD WHILE MY TWO YOUNG CHILDREN WERE IN THE CAR. SINCE THEN MY DAUGHTER HAD BEEN COMPLAINING ABOUT NECK PAINS. MY NECK AND BACK ALSO HAS BEEN IN PAIN SINCE THEN. GOING TO SEEK MEDICAL TREATMENT.

06/30/2019
Components: STEERING
Incident Date: 06/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN8JW******
Summary

THE VEHICLE HAS 800 MILES ON IT AND HAS NEVER BEEN OFFROAD BUT THERE IS VIBRATION AND LOOSE STEERING, IT'S MY WIFE'S DAILY COMMUTER SO IT DOESN'T EVEN SEE POTHOLES YET I CHECKED AND THE TRACK BAR CAN BE MOVED AROUND BY HAND ON A BRAND NEW VEHICLE. SHE EXPERIANCED DEATH WOBBLE AT 65MPH TWICE WHICH PROMPTED ME TO CHECK THE BAR.

06/25/2019
Components: STEERING
Incident Date: 02/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG7JW******
Summary

WHILE DRIVING DOWN THE INTERSTATE GOING 75 MPH I HIT A POT HOLE IN THE PAVEMENT AND THE FRONT END STARTED SHAKING AND THE STEERING WHEEL WAS MOVING, AKA DEATH WOBBLE.

06/25/2019
Components: STRUCTURE
Incident Date: 10/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG7JW******
Summary

FRAME WELDS HAVE POROSITY, LACK OF PENETRATION AND RUST.

06/24/2019
Components: STEERING
Incident Date: 08/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG7JW******
Summary

LOOSE AND WANDERING STEERING. WHEN YOU TURN THE STEERING WHEEL THEIR IS ABOUT TWO INCHES OF PLAY BEFORE THE WHEELS MOVE MAKING IT DIFFICULT TO DRIVE AND UNSAFE. FCA HAS INSTALLED 4 STEERING GEARS, 2 STEERING DAMPERS AND A TRACK BAR. FCA DOES NOT KNOW HOW TO FIX THIS ISSUE. WE HAVE BEEN DEALING WITH THIS ISSUE FOR OVER 8 MONTHS. VEHICLE HAS BEEN PARKED FOR THE LAST 3 MONTHS.

06/24/2019
Components: STEERING
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAGXJW******
Summary

I HAD A PREVIOUS REPORT OF THE DEATH WOBBLE. THIS REPORT IS FOR SEVERELY LOOSE STEERING. TOO MUCH PLAY IN THE STEERING WHEEL. THE JEEP WANDERS ALL OVER THE ROAD AND IT'S A SERIOUS SAFETY ISSUE. THE STEERING STABILIZER/DAMPENER HAS BEEN REPLACED FOUR TIMES NOW AND A NEW TRACK BAR WAS INSTALLED AND ALSO THE PCM HAS BEEN FLASHED. NOTHING IS WORKING AND THIS PROBLEM COULD POTENTIALLY CAUSE A SERIOUS ACCIDENT. THE DEALER SAYS 'WELL IT'S A SHORT WHEEL BASE TWO DOOR JEEP SO....'. I'M NOT BUYING THAT. I'VE HAD TWO DOOR JEEPS IN THE PAST AND IT WAS NEVER AN ISSUE. RESEARCHING THIS THERE ARE MANY OTHERS WITH THE SAME PROBLEM!

06/22/2019
Components: STEERING,SUSPENSION
Incident Date: 04/01/2019
Crash: No
Fire: No
Summary

I'VE HAD MY VEHICLE IN 3 TIMES FOR WHAT THEY CALL THE DEATH WOBBLE. THE VEHICLE IS CURRENTLY STILL SITTING AT THE DEALERSHIP AS I AM WAITING A CALL FROM THE SEVICE MANAGER. THE SECOND TIME I BROUGHT IT IN THEY AGAIN FIXED SOMETHING ON THE FRONT END AND IT WAS A LITTLE BETTER BUT STILL NOW RIGHT. NOW I'M BEING TOLD THAT THE TIRES NEED TO BE REPLACED AT MY EXPENSE. THE VEHICLE HAS ONLY 35,000 MILES ON THE TIRES. DUE TO THE FRONT END PROBLEMS MY TIRES GO BAD AND I'M SUPPOSED TO PAY FOR IT. I'M TOLD ITS A WEARABLE ITEM. THEY WOULD BE FINE IF THEY WEREN'T CUPPING DUE TO THE FRONT END PROBLEM. I HAVE ALSO FILED A COMPLAINT WITH CHRYSLER JEEP AND HAVE HEARD NOTHING BACK FROM THEM EITHER. TO TOP IT ALL OFF, I WAS STOPPED BY THE STATE HIGHWAY PATROL. THEY SAW IT HAPPEN ON THE EXPRESSWAY, WERE CONCERNED FOR MY SAFETY AND STOPPED ME. THANK GOODNESS I DIDN'T GET A TICKET OR ANYTHING. I'M COMPLETELY FRUSTRATED. THE DEALERSHIP WON'T HELP FIX IT. CHRYSLER JEEP HAS NOT CALLED ME BACK. I'VE PAYED A LOT OF MONEY FOR THIS JEEP AND CAN'T GET IT FIXED.

06/21/2019
Components: STEERING
Incident Date: 06/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

HAVE HAD MY JEEP SERVICED TWICE FOR IT WANDERING ALL OVER THE ROAD FOR LITTLE TO ZERO IMPROVEMENT. I RECENTLY TOOK A 6.5 HOUR HIGHWAY TRIP AND IT WAS ABSOLUTELY HORRIFIC ALL OVER THE ROAD VERY UNSAFE AND THERE WAS LITTLE WIND AND DRY ROADS SO WEATHER WAS NOT THE CAUSE. CAN NOT STAY STRAIGHT CONSTANTLY MAKING ADJUSTMENTS WHEN YOU SHOULD BE GOING STRAIGHT. IT IS ALL THE TIME IN TOWN AND HIGHWAY BUT HIGHWAY DRIVING IS AMPLIFIED THE EFFECTS. I FEEL IT IS UNSAFE AND WE HAD IT PARKED FOR ABOUT 40 DAYS NOT USING IT BECAUSE MY FIANCE AND I FEEL IT'S U SAFE. AFTER THE MOST RECENT SERVICE STILL ABSOLUTELY NO CHANGE IN FACT THE HIGHWAY DRIVING IS MUCH WORSE.

06/21/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJWDG3JL******
Summary

TO ' WHOM IT MY CONCERN, FROM ' [XXX] IN REGARDS TO MY PURCHASE OF MY JEEP WRANGLERVEHICLE ' AMERICAN FASBACK EDITION 2018 VIN #[XXX] PURCHASED FORM MOIX RV 4723, 1213 COLLIER DR, CONWAY AR 72032 PURCHASE DATE WAS 3/4/19 BUT DID NOT SIGN PAPERS OR TAKE POSSESSION OF VEHICLE TILL MARCH 9TH 2019 I HAVE COMPLIED WITH REQUESTED INFORMATION ON THE TOTAL COST OF EXPENSES TO THE ERWIN HYMER GROUP AND SENT INFORMATION CERTIFIED MAIL TO EHGUSA-AF 1945 BURGUNDY PLACE, ONTARIO, CA 91761 WITH ALL MY COSTS RELATED TO THIS PURCHASE ON MAY 20TH WITH THE TOTAL THEY OWE ME TO BUY BACK THIS UNSAFE VEHICLE. I WAS INFORMED IN SAME LETTER THAT I SHOULD IMMEDIATELY STOP USING MY VEHICLE. I HAVE ALSO CALLED THE NUMBER 844-533-7997 EXT [XXX] AND HAVE LEFT NUMEROUS MESSAGES. I HAVE ALSO NOTIFIED OUR LESSEE WITH IN THE TEN DAYS TO COMPLY WITH FEDERAL REGULATIONS BY CERTIFIED LETTER SENT ON MAY 20TH. SENT TO US BANK AT P.O. BOX 2188 OSHKOSH WI 54903. NOW THEY SAY THEY NEVER RECEIVED MY INFORMATION THAT I SENT CERTIFIED MAIL. THIS IS THE ADDRESS INFORMATION THE BRANCH OFFICE IN CONWAY TOLD ME SEND THE INFORMATION TO. I TALKED TO [XXX] ON MAY 20TH 2019 HE IS THE HEAD OF OPERATIONS AT ERWIN HYMER GROUP AND HE TOLD ME THAT I WOULD RECEIVE MY MONEY BACK ON JUNE 18TH 2019. I CALLED AND LEFT SEVERAL MESSAGES TO ASK FOR INFORMATION WE DISCUSSED IN WRITING BUT NO RESPONSE. I WOULD APPRECIATE YOUR HELP WITH THIS ISSUE, THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

06/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFN3JW******
Summary

1. RADIO STARTS TO GLITCH WHEN OUTSIDE TEMP DROPS BELOW 36 - 38 DEGREES. IF THE TEMP STAYS COLD LONG ENOUGH THE GLITCH DOES NOT RETURN UNTIL THE TEMPS GO BACK UP AND THEN DROP AGAIN. 2. WHEN THE GLITCH STARTS - BACKUP LINES DISAPPEAR IN THE REAR VIEW CAMERA PREVIEW. 3. PULLING FUSE 97 BRINGS SYSTEM BACK TO NORMAL. 4. MAKING A PHONE CALL IS NOT AFFECTED. IT WORKS PERFECT EVEN IF SYSTEM IS GLITCHING. (IF THIS WORKS PERFECTLY SHOULD IT BE ASSUMED THAT THE AMPLIFIER HAS NOTHING TO DO WITH IT?) 5. IF ENGINE IS ON BUT NOT RUNNING SYSTEM WORKS PERFECTLY.... ONCE YOU START IT UP IT WILL GLITCH AGAIN.

06/17/2019
Components: STEERING
Incident Date: 06/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

PURCHASED NEW 2018 WRANGLER. STEERING HAS PLAY SIDE TO SIDE. VEHICLE WILL NOT RESPOND TO CORRECTION UNTIL YOU REACH THE THRESHOLD OF THE STEERING WHEEL PLAY TO EITHER SIDE. MAY BE DANGEROUS IN CERTAIN CONDITIONS. NO RECALL FOUND. DID FIND NUMEROUS ONLINE SITES, VIDEOS, AND BLOGS DOCUMENTING THIS ISSUE, BUT JEEP SEEMS TO THINK EVERYTHING IS OK.

06/17/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN8JW******
Summary

REAR WINDOW SWITCH NOT WORKING TO ROLL WINDOWS DOWN BUT REAR WINDOWS WORK IF U USE THE FRONT SWITCH'S

06/15/2019
Components: STEERING
Incident Date: 06/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG2JW******
Summary

LOOSE STEERING WITH TOO MUCH PLAY IN EITHER DIRECTION. VERY DANGEROUS AT HIGHER SPEEDS AND CAUSES WANDERING ALL OVER THE ROAD. ALSO, STEERING WHEEL LOCKS AFTER TURNING THE WHEEL ALL THE WAY TO THE LEFT AND BACK CENTER. I WAS DRIVING, MADE A U-TURN AND TRIED TO BRING THE WHEEL BACK CENTER, BUT THE WHEEL LOCKED AND ALMOST CAUSED ME TO GET INTO A COLLISION. I AM NOW NOT DRIVING THE CAR BECAUSE IT IS NOT SAFE. I HAVE BEEN TO THE DEALERSHIP 6 TIMES. NO ONE WILL HELP. THOUSANDS OF OTHERS HAVE THESE ISSUES YET NOTHING IS BEING DONE. I MADE TWO VIDEOS OF THE LOOSE STEERING AND WHEEL LOCKING. I WILL ATTACH THE LINKS BELOW LOOSE STEERING: HTTPS://WWW.YOUTUBE.COM/WATCH?V=IGGTRXGLNO0 STEERING WHEEL LOCK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=CYLUAGXLE_Q

06/15/2019
Components: STEERING
Incident Date: 06/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

WRANGLER JL SPORT WONDERS FROM ONE SIDE OF THE LANE TO THE OTHER. WHILE THIS IS HAPPENING IF I HIT A BUMP IT WILL LAUNCH THE VEHICLE INTO THE OTHER LANE OR ON THE SHOULD. I SHOULDN'T FEEL AFRAID TO DRIVE A VEHICLE I SPENT $52,000.00. VERY DISAPPOINTED!! THE BEST PART IS IF YOU ASK A MECHANIC ABOUT IT AT THE DEALERSHIP THEY KNOW NOTHING ABOUT IT OR HEARD OF ANY PROBLEMS, WHAT A JOKE!!

06/13/2019
Components: STEERING
Incident Date: 04/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

UPON TAKING DELIVERY OF THE VEHICLE ON THE RIDE HOME I COULDN'T KEEP THE CAR STRAIGHT. IT KEPT WANDERING THROUGH THE LANE AND HAD TO DRIVE IT WITH 2 HANDS. I NOTIFIED DEALER AND THEY SAID IT'S A JEEP THING BUT THIS IS FAR FROM A JEEP THING. CAR FEELS UNSAFE TO DRIVE AS IT KEEPS MOVING LEFT TO RIGHT.

06/12/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG8JW******
Summary

VEHICLE SEEMS TO REV UP ON ITS OWN/GAS PEDAL FEELS LIKE IT STICKS

06/11/2019
Components: STRUCTURE
Incident Date: 06/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

THE FRAME WELDS ON SOME OF THE WRANGLERS ARE OUTSIDE OF THE ACCEPTABLE QUALITY. THERE ARE A PLETHORA OF PORES, CRACKS, INCOMPLETE WELDS, AND SLAG. I HAVE ATTACHED MULTIPLE IMAGES OF MY JEEPS WELD ISSUES. NOTICE HOW SEVERE THE WELDS ARE. THERE IS ONE SPECIFIC ONE WITH A TON OF PORES AND CRACKS ON THE FRAME RAIL JUST BEHIND THE FRONT WHEEL. IF I WERE TO FULLY ARTICULATE, THE FRAME WOULD LIKE FAIL CATASTROPHICALLY. THESE JEEPS SHOULD BE BOUGHT BACK AND REPLACED IN ORDER TO PREVENT CATASTROPHIC FAILURES.

06/11/2019
Components: STEERING
Incident Date: 06/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN1JW******
Summary

BRAND NEW JEEP WITH 300 MILES WANDERS WHEN DRIVING OVER 50-60 MPH. I HAVE TO KEEP ON CORRECTING THE STEERING WHEN DRIVING AT HIGH SPEEDS. PLEASE SEE THE OTHER COMPLAINTS ON STEERING AS I AM EXPERIENCING THE SAME ISSUES.

06/11/2019
Components: STEERING
Incident Date: 06/11/2019
Crash: No
Fire: No
Summary

JEEP JL WRANGLER, STEERING LOOSE AND JEEP WANDERS AT HIGHWAY SPEED. ATTENTION NHTSA: THIS IS NOT A JEEP THING! PEOPLE HAVE BEEN ABLE TO SOLVE THIS! IF SOLVABLE, THEN BY DEFINITION NOT INHERENT TO ANY PLATFORM! SOLVES INCLUDE A COMBINATION OF NEW STEERING GEAR, NEW TENSION BOLT THAT CONNECTS THE STEERING WHEEL TO THE GEAR, AND NEW TRACK BAR. FCA IS GETTING AWAY WITH SUBSTANDARD STEERING AT THE HAND OF ITS TECHS THAT STATE THAT THIS IS JUST A JEEP THING WHEN IT IS NOT! FORCE A RECALL NOW OR FACE BLOOD ON YOUR HANDS! THIS IS FIXABLE! THIS IS WHY WE HIRED YOU TO DO THIS JOB! ACT NOW! THIS IS YOUR MOMENT!

06/09/2019
Components: STEERING
Incident Date: 05/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG7JW******
Summary

I OWN A 2018 JEEP WRANGLER UNLIMITED 4 DOOR RUBICON. PURCHASED IT IN MAY 2018. IT HAS 3,682 MILES ON IT. FROM THE FIRST DAY I PURCHASED IT AND EVERY DAY THEREAFTER, THE STEERING HAS BEEN EXTREMELY LOOSE TO THE POINT THAT YOU HAVE TO KEEP TURNING THE WHEEL BACK AND FORTH TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT LINE TO REMAIN IN YOUR DRIVING LANE. IT FEELS AS IF YOU WERE DRIVING AN OLD STYLE TRACTOR AND GIVES ONE THE IMPRESSION THE VEHICLE WILL GO OFF OF THE ROAD OR STRIKE ANOTHER VEHICLE NEXT TO YOU. THE HIGHER THE RATE OF SPEED THE MORE ONE HAS TO STEER BACK AND FORTH TO KEEP THE VEHICLE MOVING IN A STRAIGHT LINE. I HAVE TAKEN THE VEHICLE BACK TO JEEP TWICE TO REPORT THE ISSUE FOR REPAIR AND BOTH TIMES THEY HAVE INDICATED THAT THERE IS NOTHING WRONG WITH THE VEHICLE. THOUSANDS OF OTHER OWNERS HAVE MADE THIS COMPLAINT AND CHRYSLER JEEP IS REPLACING SOME OF THE DRAG BARS OR STEERING ASSIST ON SOME VEHICLES WHILE OTHER OWNERS ARE GETTING THEIR COMPUTER RESET TO CORRECT A FAULTY FACTORY SETTING WHICH ALLEGEDLY CAUSE THIS PROBLEM. IS NHTSA GOING TO GET OFF OF ITS ASS AND OFFICIALLY DO SOMETHING ABOUT THIS OR DO WE HAVE TO START A CLASS ACTION TO SEE RESULTS? JEEP KNOWS ITS A PROBLEM. THEY KNOW THEY ARE LIABLE. I AM AN ATTORNEY WHO CURRENTLY REPRESENTS AN 18 YEAR OLD BOY WHO TOTALED AN EXACT SAME VEHICLE AS MINE WHEN HIS STEERING LOCKED UP AND HE CRASHED HEAD ON INTO A TELEPHONE POLE. NOW JEEP IS SENDING THEIR ENGINEER TO INSPECT THE VEHICLE.HOW MANY PEOPLE HAVE TO DIE OR BE INJURED BEFORE YOU ACT?

06/07/2019
Components: STEERING
Incident Date: 12/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

VEHICLE IS EXTREMELY HARD TO CONTROL. WANDERS ALL OVER THE ROAD AND HAS TO CONSTANTLY BE OVER CORRECTED. SHAKES VIOLENTLY AFTER GOING OVER SMALL BUMPS AT HIGHWAY SPEEDS. WONT STOP SHAKING UNTIL YOU SLOW DOWN TO LESS THAN 50 MPH. I HAVE HAD IT IN TO THE DEALERSHIP 4 TIMES AND THEY JUST KEEP STICKING A NEW STEERING STABILIZER ON IT WHICH OBVIOUSLY DOES NOT FIX THE ISSUE

06/07/2019
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG6JW******
Summary

THIS WAS FOUND DURING A TIRE REPLACEMENT. THE LEFT REAR BRAKE WAS COATED WITH "OIL" THAT I WAS TOLD CAME FROM THE REAR TRANSMISSION SEAL NEXT TO THE WHEEL LEAKING. THE VEHICLE WAS, AT TIMES, HARD TO STOP. I WAS FORCED TO "SLAM" ON THE BRAKES TO GET VEHICLE TO STOP. THE ANTI-LOCK BRAKE FEATURE SEEMED TO STOP WORKING AND I WOULD SKID TO A STOP. THERE WAS NO CONSISTENCY IN THE OCCURRENCE OF THIS SYMPTOM. THE DEALER TOLD US THAT THEY WERE REPLACING THE REAR AXLE ASSEMBLY TO FIX THE PROBLEM.

06/07/2019
Components: WHEELS
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4AJWAG3JL******
Summary

WHEELS HAVE A GROOVE BEHIND THE SPOKES THAT ACCUMULATE WATER AND DIRT THAT SETTLES TO THE BOTTOM WHILE PARKED AND AFFECTS TIRE BALANCE, CAUSING DANGEROUS SHAKING WHILE DRIVING. IT IS ESPECIALLY PROBLEMATIC ON WET WINTER ROADS WHERE THEY FILL WITH WATER DURING WHILE DRIVING THAT POOLS IN THE BOTTOM AND FREEZES OVERNIGHT. IN LESS THAT 10,000 MILES I HAVE HAD THIS PROBLEM THREE TIMES WITH WATER/ICE AND TWICE WITH MUD.

06/04/2019
Components: STEERING
Incident Date: 06/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFGXJW******
Summary

WE OWN A 2018 JEEP WRANGLER UNLIMITED (4-DOOR) RUBICON, ORIGINAL OWNER, CURRENTLY HAS 2625 MILES ON IT. THE VEHICLE WANDERS ON ALL ROAD SURFACES. THE STEERING IS VERY LOOSE AND IT IS DIFFICULT TO KEEP IN IN THE LANES WHILE IN MOTION. THIS EXCESSIVE PLAY IN THE STEERING MAKES FOR A VERY UNCOMFORTABLE TO DRIVE AS YOU ARE CONSTANTLY CORRECTING THE DIRECTION OF THE VEHICLE TO KEEP IT FROM GOING OFF THE ROADWAY OR INTO ANOTHER VEHICLE. THIS STEERING ISSUE IS VERY DANGEROUS. I HAVE TAKEN IT BACK TO THE DEALER FOR REPAIR AND THEY HAVE FOUND NOTHING.

06/04/2019
Components: STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

JUST BOUGHT A 2018 WRANGLER JL LEFTOVER/ BRAND NEW OFF THE LOT. I IMMEDIATELY NOTICED THAT THE STEERING IS VERY LOOSE AND DIFFICULT TO CONTROL. THIS IS ESPECIALLY TRUE IN WIND OR IF DRIVING 55 MILES PER HOUR OR MORE. MY HUSBAND REFUSES TO DRIVE THE CAR BECAUSE HE FEELS UNSAFE DOING SO. I GET VERY NERVOUS AS WELL. I'M CONSTANTLY HAVING TO ADJUST THE WHEEL TO STAY ON THE ROAD. THE SECOND ISSUE IS THAT SOMETIMES WHEN I SET THE CRUISE CONTROL IT WILL JUST KEEP GOING PAST MY DESIGNATED SPEED I CHOSE UNLESS I TURN IT OFF. LASTLY MY CAR SEEMS TO NOT SHIFT GEARS DOWN. IT THROTTLES AND REVS. WHEN I TOOK IT TO BE LOOKED AT I WAS TOLD IT'S NO BIG DEAL. WELL IT IS! EVEN MY LOCAL MECHANIC SAID HE FEELS THAT IT'S NOT SWITCHING PROPERLY BETWEEN GEARS. I'VE WAITED 22 YEARS TO BUY MY FIRST WRANGLER AND I PAID $42000 FOR IT. IT SHOULD NOT DO ANY OF THIS! IT'S BRAND NEW. IT'S ALSO A SAFETY HAZARD. I COULD GET INTO A MAJOR ACCIDENT! I NEED HELP WITH THESE THINGS PLEASE. STAND BEHIND YOUR PRODUCT. THIS IS MY FIRST WRANGLER BUT MY 4TH JEEP. I ALSO TALKED MY MOM AND BROTHER INTO BUYING NEW JEEPS THE SAME WEEK I DID LAST MONTH! MY CONTACT IS [XXX]. [XXX]. I'D LIKE CALL BACK SO SOMEONE CAN HELP ME. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

06/03/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWFG4JL******
Summary

ELECTRONIC SWAY BAR DISCONNECT IS AFFECTED BY WATER AND BECOMES INOPERABLE. NOW THE VEHICLE IS UNSAFE TO DRIVE SINCE THIS MOTOR AFFECTS THE FRONT SWAY BAR AND VEHICLE STABILITY AND IS NOT BEING COVERED UNDER WARRANTY DO TO WATER DAMAGE. THIS MOTOR IS VISIBLE FROM UNDER THE VEHICLE AND IN A LOCATION THAT IS EXPOSED TO THE ELEMENTS.

05/31/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG3JW******
Summary

DRIVING DOWN ROAD YESTERDAY WITH NO RAIN, COMPLETELY DRY AND 89 DEGREES, ALL THE SUDDEN MY JEEP MAKES A DINGING NOISE AND THE SERVICE ELECTRONIC STABILITY CONTROL LIGHT COMES ON. I CALLED DEALERSHIP THEY SAID IF IT CAME BACK ON OR DIDN'T GO OFF TO SCHEDULE AN APT. I ASK IF SAFE TO DRIVE, RESPONSE WAS I GUESS NOT SURE, SHOULD NOT HURT ANYTHING. THIS SAME DEALERSHIP HAD TO ENTER A CODE INTO MY COMPUTER LAST WEEK BECAUSE MY JEEP WAS AUTOMATIC, BUT WHEN YOU GOT IN IT, IT SAYS DEPRESS CLUTCH AND TURN KEY, FOR STRAIGHT DRIVE. ALSO THE CENTER CONSOLE LIGHTS SOME TIME WOULD WORK AND SOMETIME NOT, AFTER THE UPDATE THAT STOPPED. NOT SURE WHAT TO DO ABOUT THE ESC LIGHT, IT DID GO OFF.

05/31/2019
Components: STRUCTURE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. UPON RESEARCHING THE NHTSA.GOV WEBSITE, THE CONTACT NOTICED NHTSA ACTION NUMBER: DP18004. THE CONTACT STATED THAT THE FRAME WELD HAD POROSITY SPOTS AND DISCOLORATION AND WAS EXPERIENCING THE SAME FAILURES LISTED IN THE ACTION NUMBER. THE CONTACT CALLED PREMIER CHRYSLER DODGE JEEP RAM OF BUENA PARK (LOCATED AT 7301 ARTESIA BLVD, BUENA PARK, CA 90621) AND NOTIFIED THEM OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

05/29/2019
Components: VISIBILITY
Incident Date: 03/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT NOTICED THAT THE FRONT WINDSHIELD WAS CRACKED ON BOTH THE DRIVER AND PASSENGER SIDES. THE VEHICLE WAS TAKEN TO LARRY ROESCH CHRYSLER JEEP DODGE RAM (200 W GRAND AVE, ELMHURST, IL 60126, (630) 333-9121) WHERE IT WAS DETERMINED THAT THE WINDSHIELD NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 30,000.

05/27/2019
Components: STEERING
Incident Date: 10/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN2JW******
Summary

STEERING WANDERS TERRIBLY SINCE THE DAY I BROUGHT IT HOME. BEEN BACK TO DEALER 2X AND CONTACTED FCA 2X. DEALER RECOMMENDED ADDING DUAL STEERING STABILIZER SO I DID- NO DIFFERENCE. I HAVE CHANGED THE DRAG LINK - NO DIFFERENCE. YOU SIMPLY CANNOT STAY IN YOUR LANE WITH THIS VEHICLE.

05/26/2019
Components: STEERING
Incident Date: 01/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG6JW******
Summary

THE VEHICLE WILL UNEXPECTEDLY PULL TO THE LEFT WHILE DRIVING AT HIGHWAY SPEEDS. THIS OCCURS AFTER A FEW MINUTES OF HIGHWAY DRIVING AND WILL WORSEN THE LONGER THE VEHICLE IS DRIVEN. I HAVE DEMONSTRATED THIS TO MULTIPLE DEALERSHIP SERVICE ADVISERS AND ALL ATTEMPTS TO FIX THE ISSUE HAVE NOT WORKED. THE LAST ATTEMPT A FIX BY A DIFFERENT DEALERSHIP I WAS TOLD CHRYSLER DOES NOT HAVE A FIX FOR THIS AT THIS TIME. I BELIEVE THIS HAS THE POTENTIAL TO CAUSE AN ACCIDENT ESPECIALLY IN POOR ROAD CONDITIONS.

05/25/2019
Components: POWER TRAIN
Incident Date: 12/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWCG5JL******
Summary

LOOSING COMMUNICATION WITH BODY CONTROL MODULE CODE U0141 . STARTED HAPPENING AT 4300 MILES. DRIVE AROUND 25 MILES AT 70 TO 75 AND ALL GAUGES FLASH AND CYCLE. TRANSMISSION GOES INTO LIMP MODE. AND IF YOU SHUT IT OFF IT WON'T START OR CRANK OVER UNTIL IT COOLS OFF. TOOK IN TO DEALER FOR WTY REPAIR, THEY REPLACED THE FUSE BOX , BUT THAT DIDN'T FIX IT. THEY TRIED AGAIN AND GIVE UP ON IT. SAID LIGHT BAR AND WINCH VOIDED THE WTY. WHICH BOTH CONNECT AT BATTERY AND WINCH HAS NEVER BEEN USED AND LIGHT BAR VERY SELDOM. IT HAS 8300 MILES ON IT NOW IT MAY GO 2 MONTHS AND BE FINE OR IT MAY DO IT 3 TIMES IN ONE DAY. LAST TIME IN SHOP WAS 2/27/19 THEY HAD IT FOR 10 DAYS THAT'S WHEN THEY DECIDED IT WAS ACCESSORIES AND NO WTY. IT WENT ALMOST 2000 MILES NOT ACTING UP UNTIL TODAY 5/25/19.

05/25/2019
Components: STEERING
Incident Date: 05/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

THE 2018 JEEP WRANGLER UNLIMITED JL HAS AN ISSUE WITH "LOOSE STEERING" OR " OVER CORRECTING". WHEN TRYING TO KEEP THE JEEP IN A STRAIGHT LINE IT TENDS TO "DRIFT". CAUSING THE DRIVER TO CONSTANTLY MOVE THE STEERING WHEEL. IT IS WORSE IN AREAS WITH HILLS OR ROADS WITH MANY TURNS. DRIVING DOWN THE HIGHWAY IN SPEEDS IN EXCESS OF 40 MPH POSES AN ISSUE WHEN GOING AROUND A CURVE. IF THE DRIVER TURNS THE WHEEL EVEN THE SLIGHTEST BIT TOO CLOSE YOU CAN END UP IN A WALL.

05/22/2019
Components: STEERING
Incident Date: 04/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

THE JEEP WANDERS ALL OF THE ROAD AND IS IMPOSSIBLE TO KEEP IT GOING IN A STRAIGHT LINE. HIGHWAY SPEEDS ARE WHEN ITS THE WORST. YOU WEAR YOURSELF OUT TRYING TO CONSTANTLY CORRECT THE STEERING. VERY UNEASY FEELING. TOWING A SMALL TRAILER IS AN EVEN MORE DIFFICULT FEAT, AND FEELS LIKE A CRASH IS JUST AROUND THE CORNER.

05/21/2019
Components: STEERING
Incident Date: 04/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

DEATH WOBBLE, AROUND 70MPH A BUMP CAN CAUSE VIOLENT SHAKING OF THE STEERING WHEEL. ONLY STOPS WHEN YOU SLOW DOWN TO 40MPH OR LESS, MAKING IT VERY DANGEROUS WHEN YOU ARE ON THE HIGHWAY.

05/17/2019
Components: STEERING,SUSPENSION
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

WHILE TRAVELING ON THE FREEWAY AT SPEEDS FROM 65-75 MY JEEP WILL START TO 'DEATH WOBBLE' WHEN YOU HIT A BUMP OR UNEVEN SPOT ON THE ROAD REQUIRING ME TO DECELERATE OR COME TO A COMPLETE STOP. MY VEHICLE HAS BEEN BACK TO THE DEALER 5 TIMES SINCE MY PURCHASE IN NOV OF 2018. FIVE DIFFERENT THINGS HAVE BEEN REPLACED AND ONE OF THE DAMPENERS HAS BEEN REPLACED TWICE NOW. IT'S BEEN AT THE DEALER FOR 3 WEEKS STRAIGHT NOW. CHRYSLER SAYS THAT THERE IS NOTHING THAT THEY CAN DO AT THIS TIME AND REFERRED ME BACK TO THE DEALER, THE DEALER SUGGESTED I GET AN ATTORNEY SPECIALIZING IN THE LEMON LAW. I HAVE DONE SO AND ALSO WILL BE TALKING TO THE FEDERAL TRADE COMMISSION. SO FAR I HAVE LOST A DAYS WORK AND FIVE 30 MILE TRIPS TO AND FROM THE DEALERSHIP ONLY TO FIND OUT THAT THE PROBLEM STILL PERSISTS. IT'S VERY DANGEROUS TO DRIVE. THE DEALERSHIP SAID THAT THE NEW ONES WILL SOMETIMES HAVE A LITTLE 'WIGGLE' TO THEM AT TIMES AND I INFORMED HIM THAT IF I HAD KNOW THIS I WOULD NOT HAVE BOUGHT IT HAD I KNOW THIS. I AM VERY UPSET WITH CHRYSLER AT THE MOMENT . I HAVE NEVER HAD A PROBLEM OUT OF MY 2015 JEEP WRANGLER SAHARA UNLIMITED OR MY 2009 JEEP ALI WRY. I AM VERY DISAPPOINTED IN JEEP.

05/17/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJWEG5JL******
Summary

RANDOM TIMES VEHICLE WON'T START,EVERYTHING TURNS ON BUT ENGINE WON'T TURN OVER. WILL EVENTUALLY START AFTER SOMETIME. HAPPENS AFTER DRIVING VEHICLE AND PARKING IT. HAVE READ ONLINE THAT THIS IS HAPPENING TO OTHERS. SO FAR HAS HAPPENED 4 TIMES IN ABOUT A MONTH.

05/15/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 07/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4AJXDG1JW******
Summary

STEERING WHEEL GOT LOCKED IN PLACE GOING AT HIGH SPEEDS ON FREEWAY. HAS HAPPENED ABOUT 3 TIMES NOW. FIRST TIME THIS HAPPENED VEHICLE WAS GOING ABOUT 65 MPH ON A CURVE. ALSO, HAS EXCESSIVE SWERVING WHEN VEHICLE IS ON HIGHWAY.

05/13/2019
Components: STEERING
Incident Date: 05/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEGXJW******
Summary

STEERING WHEEL PROBLEMS. CAR HAD LESS THAN 200 MILES IS HARD TO STAY IN STRAIGHT LINE. TOO MUCH AND EXCESSIVE STEERING. DANGEROUS TO DRIVE.

05/13/2019
Components: STEERING
Incident Date: 05/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG7JW******
Summary

LOOSE STEERING PLAY IN WHEEL ALWAYS CORRECTING TO STAY ON ROAD

05/12/2019
Components: STEERING,SUSPENSION
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN6JW******
Summary

VIOLENT STEERING WHEEL SHAKING AND FRONT END STEERING SHAKING WHEN DRIVING OVER ROAD IMPERFECTIONS OVER 45 MPH. LOOSE AND WANDERING STEERING RESULTING IN MULTIPLE STEERING CORRECTIONS TO REMAIN STRAIGHT IN LINE ON A FLAT STRAIGHT AND LEVELED SURFACE. WRANGLER WAS IN DEALERSHIP, NOT FIXED, THEY SEEMED LIKE THEY DIDN'T WANT TO DEAL WITH THE ISSUE AND THEY ARE AWARE OF THIS ISSUE ON OTHER NEW JEEPS. THIS ISSUE HAS BEEN ONGOING SINCE I BOUGHT THE JEEP.

05/11/2019
Components: STEERING
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

AT 60-65 MPH ON TWO LANE ROAD I HAVE TO PUT CONSTANT INPUT INTO THE STEERING TO KEEP THE CAR TRACKING IN THE LANE. THE PLAY IN THE STEERING IS EXCESSIVE. I HAVE HAD THE VEHICLE IN SERVICE 3 TIMES BUT IT HAS NOT BEEN REPAIRED. I WAS INFORMED ON MY LAST SERVICE SPOT. THAT THEY WERE AWARE OF A PROBLEM BUT HAD NO SOLUTION AT THIS TIME.

05/10/2019
Components: STEERING
Incident Date: 04/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL HAD BEEN LOOSE AND UNRESPONSIVE. THE DEALER CHARLIE'S DODGE CHRYSLER JEEP RAM (725 ILLINOIS AVE MAUMEE, OH 43537, (419) 893-0241) INDICATED THAT THE SAFETY PROBLEM WAS A KNOWN ISSUE FROM THE MANUFACTURER BUT THAT A PERMANENT REMEDY HAD NOT BEEN DETERMINED. THE DEALER REPLACED THE STEERING DAMPER HOWEVER, THE FAILURE RECURRED AND THE SECOND REPAIR WAS TO REPLACE THE STEERING GEAR BOX, THEY UPDATED THE TRAC BAR AND REALIGNED THE VEHICLE BUT THE UNSTABLE STEERING CONDITION CONTINUED. A DISTRICT MGR. AND THE SERVICE CENTER MGR. TEST DROVE THE VEHICLE, PROVIDED NO TECHNICAL GUIDANCE AS THE DISCRETION WAS FROM THE MANUFACTURER TO DETERMINE A REMEDY. THE VEHICLE WAS NOT REPAIRED YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, HAD ISSUED A RECALL CAMPAIGN FOR NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING) HOWEVER THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO THE RECALL BECAUSE IT WAS EXCLUDED BY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE 245.

05/09/2019
Components: STEERING,SUSPENSION
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

VIOLENT STEERING WHEEL SHAKING AND FRONT END STEERING SHAKING WHEN DRIVING OVER ROAD IMPERFECTIONS OVER 60 MPH. LOOSE AND WANDERING STEERING RESULTING IN MULTIPLE STEERING CORRECTIONS TO REMAIN STRAIGHT IN LINE ON A FLAT STRAIGHT AND LEVELED SURFACE. WRANGLER WAS IN DEALERSHIP FOR MORE THAN 40 DAYS TOTAL FOR BACKORDERED PARTS AND REPAIRS. WRANGLER PICKED UP TODAY AFTER 3RD VISIT. STEERING DAMPER REPLACED FOR 2ND TIME. DRIVER SIDE SHOCK ABSORBER REPLACED. VIOLENT SHAKING HAS BEEN RESOLVED SO FAR. BUT LOOSE AND INDIRECT STEERING IS STILL PRESENT. VIDEOS AVAILABLE UPON REQUEST.

05/09/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG3JW******
Summary

ISSUE WITH THE UCONNECT OPERATING SYSTEM. SYSTEM CONTINUALLY FREEZES AND FAILS TO RESPOND WHILE DRIVING. BACKUP CAMERA FREEZES AND AT TIMES DOES NOT TURN ON WHEN BACKING. APPLE CAR PLAY AND ANDROID AUTO MALFUNCTIONS. THE CALLS STAY CONNECTED BUT DROP FROM THE IN-CAR AUDIO BACK TO THE PHONE FORCING YOU TO UNPLUG AND THEN PLUG BACK IN THE PHONE WHILE DRIVING. SYSTEM OPERATES MOST OF THE CARS ELECTRICAL FUNCTIONS. BEEN IN FOR SERVICE 3 TIMES AND HAVE SHOWN PROOF OF MALFUNCTION AND CHRYSLER AND DEALER REFUSE TO REPLACE UNIT. CHRYSLER SAYS THE PHONES AND CARRIERS ARE THE ISSUE. SYSTEM FAILS WITH BOTH IPHONE 7 ON VERIZON AND SAMSUNG NOTE 8 ON T-MOBILE. IT IS ILLEGAL TO OPERATE A MOTOR VEHICLE IN GEORGIA AND USE YOUR CELL PHONE AT THE SAME TIME AND THE SYSTEM FAILURE PUTS YOU AT RISK WHEN YOU ARE REQUIRED TO UNCONNECT AND RECONNECT PHONE WHILE DRIVING.

05/09/2019
Components: STEERING
Incident Date: 05/09/2019
Crash: No
Fire: No
Vehicle Identification Number: IC4HJXEG5JW******
Summary

WHILE AT HIGHWAY SPEEDS, THE STEERING WOBBLES ON BUMPS.

05/09/2019
Components: STEERING
Incident Date: 05/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

WHILE DRIVING THE STEERING IS LOOSE, THE VEHICLE WANDERS AND IS DIFFICULT TO MAINTAIN MY LANE AT HIGHWAY SPEEDS. IT HAS BEEN TO THE DEALER 5 TIMES FOR THIS ISSUE.THEY HAVE COMPLETED THE TSB CONCERNING THE ISSUE AND IT HAS NOT REPAIRED THE PROBLEM. THIS NEEDS TO BE INVESTIGATED AND REPAIRED BEFORE SOMEONE IS HURT OR KILLED BECAUSE OF IT. MY VEHICLE IS CURRENTLY PARKED BECAUSE MY WIFE IS AFRAID TO DRIVE IT.

05/09/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG3JW******
Summary

VEHICLE WON'T START. ISSUE STARTED ON 5/6/2019 WHEN I GET TO MY WORK PARK THE CAR AND AT THE TIME TO GO HOME CAR DIDN'T START. VEHICLE WAS COMPLETELY STOPPED WITH TRANSMISSION IN P, DOORS CLOSED, PUSHED THE BRAKE PEDAL AND THE START BUTTON AND NOT START. ALL DASHBOARD LIGHTS ARE ON I'M ABLE TO TURN THE LIGHTS ON, FOG LIGHTS AND STEREO. I HAVE REPLACED THE BATTERY OF THE KEY TO ELIMINATE THAT VARIABLE IT DIDN'T WORK. TRIED TO START IT WITH THE NOSE OF THE KEY AT THE START BUTTON, NOT WORK. I LEFT THE VEHICLE AND DRIVE AWAY FROM IT LIKE 1-MILE DISTANCE CAME BACK AND THE VEHICLE STARTED. THIS ISSUE KEEPS HAPPENING EVERY SINGLE DAY, IN THE MORNING, AFTER WORK, ANY TIME. AND TODAY 5/9/19 THE CHECK ENGINE LIGHT TURNED ON. VEHICLE WON'T START RANDOMLY. NEED A SOLUTION ASAP.

05/09/2019
Components: STEERING
Incident Date: 05/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJKEG6JW******
Summary

STEERING WHEEL LOCKING UP WHILE DRIVING CAUSING THE VEHICLE TO NOT TURN LEFT. ALSO LOTS OF PLAY IN THE STEERING CAUSING THE VEHICLE TO SWAY.

05/07/2019
Components: STEERING
Incident Date: 05/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG6JW******
Summary

STEERING IS LOOSE AND VEHICLE IS DIFFICULT TO DRIVE STRAIGHT. VEHICLE WANDERS AROUND THE ROAD AND CAUSES VEHICLE TO SWAY INTO OTHER LANES.

05/06/2019
Components: STEERING
Incident Date: 05/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

WHILE DRIVING AT NORMAL HIGHWAY SPEEDS (60MPH AND ABOVE) EACH OVERPASS, SEAM OR POTHOLE IN THE ROAD CAUSES MY 2018 WRANGLER TO SHAKE AND VIBRATE UNCONTROLLABLY. AT TIMES THIS "DEATH WOBBLE" IS SO VIOLENT THAT THE ONLY WAY TO MAKE IT STOP IS TO PULL OVER AND COME TO A COMPLETE STOP. IMAGINE TRYING TO KEEP CONTROL OF YOUR JEEP WHILE IT'S SHAKING UNCONTROLLABLY AND YOU HAVE TO CROSS 3 LANES OF TRAFFIC TO PULL OVER. THIS WAS MY EXPERIENCE ON 5.4.19. THIS WAS NOT THE FIRST TIME. THIS IS ALSO AFTER THE DEALERSHIP AND MANUFACTURER HAVE "REPAIRED" THE ISSUE ON 3 PREVIOUS OCCASIONS.

05/06/2019
Components: VISIBILITY/WIPER
Incident Date: 02/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

THE DEFROST WILL NOT CLEAR THE DRIVER SIDE OF THE VEHICLE IT BLOWS IN THE CENTER OF THE VENT AND THERE IS NO AIRFLOW ON THE DRIVER SIDE. IF THE WINDOW FOGS UP YOU HAVE TO PULL OVER SO YOU DO NOT WRECK. I HAVE A PHOTO OF THE ACTUAL WINDOW.

05/06/2019
Components: STEERING,SUSPENSION
Incident Date: 05/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG7JW******
Summary

AFTER INSTALLATION OF THE JEEP MANUFACTURED AND WARRANTIED 2 INCH MOPAR LIFT KIT AT THE JEEP DEALERSHIP, THE VEHICLE'S STEERING WHEEL AND FRONT END WILL VIOLENTLY SHAKE AFTER HITTING A BUMP AT SPEEDS OF 50 MILES PER HOUR AND ABOVE. THIS WAS MOST COMMONLY SEEN WHEN DRIVING OVER BRIDGES AT SPEEDS OF AROUND 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHEN THEY CLAIMED THEY COULD NOT DUPLICATE THE RESULTS. I THEN HAD TO RISK MY OWN SAFETY TO DEMONSTRATE TO A TECHNICIAN THAT THE PROBLEM WAS INDEED HAPPENING. THIS OSCILLATION OF THE STEERING AND SUSPENSION COMPONENTS IS EXTREMELY DANGEROUS AND REQUIRES ME TO COME TO A COMPLETE STOP BEFORE THE VEHICLE WILL STOP SHAKING. I ALSO HAVE LITTLE TO NO CONTROL OVER THE VEHICLE WHEN THIS HAPPENS UNTIL THE VEHICLE HAS BEEN SLOWED DOWN SUBSTANTIALLY. THE PROBLEM IS ONGOING AND HAS YET TO BE SOLVED.

05/02/2019
Components: STEERING
Incident Date: 04/30/2019
Crash: No
Fire: No
Summary

STEERING IS LOOSE AND VEHICLE IS DIFFICULT TO DRIVE STRAIGHT. VEHICLE WANDERS AROUND THE ROAD AND CAUSES VEHICLE TO SWAY INTO OTHER LANES.

05/02/2019
Components: STEERING
Incident Date: 05/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN6JW******
Summary

WHILE DRIVING ABOUT 65 MILES PER HOUR I RAN OVER A BRIDGE EXPANSION JOINT ON A BRIDGE APPROXIMATELY TEN OR MORE TIMES DURING MY TRIP. ON THREE OCCASIONS WHEN I RAN OVER THE EXPANSION JOINT THE FRONT OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY UP THROUGH THE STEERING WHEEL CAUSING ME TO LEAVE MY LANE OF TRAVEL. I FEEL IF A CAR WAS NEXT TO ME AT THE TIME I COULD HAVE CRASHED. APPLYING BRAKES AND SLOWING ENDED THE PROBLEM EACH TIME.

04/30/2019
Components: STEERING
Incident Date: 04/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN5JW******
Summary

FRONT WHEELS SHAKE VIOLENTLY WHEN HITTING SMALL BUMP IN HIGHWAYS AT CRUISING SPEEDS,STOCK ROAD TIRES AND WHEELS, DEALER CHANGED STEERING STABILIZER , HELPED BUT STILL DOES IT,

04/30/2019
Components: STEERING
Incident Date: 10/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

JEEP WILL START DEATH WOBBLE WHEN DRIVING OVER 60 MPH IF VEHICLE DRIVES OVER UNEVEN ROAD, BUMPS, DIP IN ROADS. ENTIRE FRONT END SHAKES VIOLENTLY AND WILL NOT STOP UNTIL SPEED IS DECREASED BELOW 45 MPH.

04/29/2019
Components: STEERING
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEGXJW******
Summary

WANDERING AND LOOSE. STEERING DOES NOT TRACK ON CENTER BUT NEEDS TO BE CONTINUOUSLY CORRECTED. IMMEDIATELY AFTER PURCHASE WAS TAKEN TO DEALER TO CHECK ALIGNMENT AND WAS TOLD THIS WAS NORMAL. AT SPEED IT IS VERY UNCOMFORTABLE TO DRIVE AS IT WILL WANDER AND HAS A DEAD SPOT WHEN STEERING WHEEL IS LEFT AT THE CENTER POSITION.

04/27/2019
Components: POWER TRAIN
Incident Date: 04/27/2019
Crash: No
Fire: No
Summary

GEAR IS STUCK IN PARK. NOT ABLE TO MOVE GEAR FROM PARK TO ANY OTHER GEAR. HAVING TO WAIT FOR A LONG PERIOD OF TIME FOR TRANSMISSION TO COOL DOWN IN ORDER TO SWITCH GEARS.

04/26/2019
Components: STEERING
Incident Date: 03/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG6JW******
Summary

VEHICLE STEERING WHEEL SHAKES FROM THE SLIGHTEST CRACK OR IMPERFECTIONS IN THE ROAD ALSO WANDERS BACK AND FORTH MAKING IT DIFFICULT TO KEEP IN LANE

04/26/2019
Components: STEERING
Incident Date: 03/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG6JW******
Summary

THE VEHICLE WANDERS ON THE ROAD AND REQUIRES TOO MUCH CORRECTIVE STEERING. THE DEALER TOLD ME UP TO 2 1/2' OF STEERING WHEEL PLAY IS ACCEPTABLE, BUT I FEEL IT'S UNSAFE. ESPECIALLY IN WINDY CONDITIONS IN THE MOUNTAINS, AND ABOVE 50 MPH, THE STEERING IS VERY UNRESPONSIVE AND THE VEHICLE SOMETIMES WANDERS SEVERAL FEET FROM THE TRAVEL LANE WHILE I TRY TO CORRECT THE ANGLE. THIS IS THE 32ND JEEP I HAVE OWNED, AND OUR FAMILY STILL HAS THREE OTHERS, INCLUDING A 35 YEAR OLD CJ-8. ALL OF THEM STEER MUCH BETTER THAN MY COMPLETELY STOCK 2018 RUBICON. MY JEEP IS 14 MONTHS OLD AND HAS 10,000 MILES ON IT. IT HAS BEEN TO THE DEALER A FEW TIMES AND THEY TELL ME THE STEERING IS NORMAL FOR THIS MODEL, AT THE SAME TIME ADMITTING THAT THE JL STEERING IS WORSE THAN PRIOR YEARS. I HAVE BEEN TOLD THERE IS NOTHING THAT CAN BE DONE TO MAKE THIS VEHICLE SAFER.

04/22/2019
Components: SEAT BELTS
Incident Date: 01/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWDG6JL******
Summary

I NOTICED, ALL BE IT 9 MONTHS AFTER BUYING, MY 2018 JEEP WRANGLER UNLIMITED REAR SEAT BELT IS ALMOST CUT IN TWO PIECES. I DON'T HAVE PEOPLE IN MY VEHICLE THAT OFTEN, MAYBE ONCE EVERY COUPLE MONTHS. I ADVISED MY DEALER OF THE ISSUE IN JANUARY WHEN I TOOK IT IN FOR AN OIL CHANGE. THE SERVICE MANAGER TOLD ME "THEY TEND TO DO THAT, ITS FROM THE SEATS BEING LAID DOWN". HE STATED MINE WAS SO BAD THERE WAS NO WAY HE COULD WARRANTY IT. HE THEN TOLD ME TO TAKE IT AND HAVE IT PATCHED, REALLY HAVE IT PATCHED? HERE IT IS 3 MONTHS LATER AND THE DRIVERS SIDE REAR SEAT BELT IS DOING THE SAME THING AND MY SEATS HAVEN'T BEEN LET DOWN.

04/22/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 04/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN4JW******
Summary

SEVERAL TIMES WHEN DRIVING AT APPROX. 65-70 MILES PER HOUR ON THE FREEWAY, I EXPERIENCED THE "DEATH WOBBLE" A VIOLENT SHAKING OF THE FRONT END OF THE JEEP INCLUDING THE WHEELS, FRONT END, STEERING WHEEL AND DASHBOARD ETC. THE ONLY WAY TO STOP IT IS TO SLOW TO ABOUT 50 MPH OR LESS. THIS OCCURS WHEN GOING ACROSS A SEPARATION ON A FREEWAY OR OVER A BUMP IN THE ROADWAY. THIS FIRST OCCURRED WITH ABOUT 3025 MILES ON THE NEW JEEP. IT ALWAYS HAPPENS ON THE HIGHWAY AS THERE MUST BE SPEED OVER 65-70 FOR IT TO OCCUR. IT WAS VERY DANGEROUS AND FRIGHTENING TO HAVE TO DECELERATE IN THE FAST LANE OF TRAFFIC ON THE WORST AND MOST DANGEROUS FREEWAY IN AMERICA, THE 91 THROUGH CORONA AND RIVERSIDE, CA. VERY VERY DANGEROUS AND I AM FORTUNATE I DID NOT CAUSE AN ACCIDENT. I HAVE A SHORT VIDEO SHOWING ONE EPISODE WHEN I WAS ALREADY CONSIDERABLY SLOWED.

04/22/2019
Components: POWER TRAIN
Incident Date: 11/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG0JW******
Summary

MANUAL TRANSMISSION STARTED POPPING OUT OF 2ND GEAR AROUND 9500 MILES. TRANSMISSION HAD TO BE REPLACED. AT 11,500 CREEKING NOISE WHEN TURNING LEFT/RIGHT. HAD TO HAVE REAR AXLES & REAR DIFFERENTIAL REPLACED.

04/14/2019
Components: STEERING
Incident Date: 04/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

STEERING HAS LOCKED UP NUMEROUS TIMES WHEN ATTEMPTING TO TURN LEFT. HAPPENS IN COOL/COLD TEMPERATURES.

04/09/2019
Components: POWER TRAIN
Incident Date: 04/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN5JW******
Summary

PURCHASED NEW 2018 JEEP WRANGLER ON MONDAY APRIL 1,2019. NOTICED VEHICLE WAS LEAKING IN DRIVEWAY LESS THEN 24 HOURS AFTER PURCHASE. CALLED DEALER AND RETURNED VEHICLE FOR EVALUATION OF LEAK. ISSUE-FACTORY DEFECTIVE TRANSMISSION. HAD NOT BEEN THOROUGHLY INSPECTED PRIOR TO DELIVERY AND WAS DELIVERED TO US WITH FACTORY DEFECTIVE TRANSMISSION DUE TO CRACKED CASING.

04/09/2019
Components: STEERING
Incident Date: 04/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFN1JW******
Summary

THE VEHICLE STEERING IS SOMETIMES UNCONTROLLABLE. THE VEHICLE MERGES RIGHTS AND EVEN PULLS RIGHT WHEN YOU TRY TO STEER TO THE LEFT. THIS HAPPENS AT SPEEDS OVER 40 MPH

04/07/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

VEHICLE SHAKES UNCONTROLLABLY WHEN HITTING A BUMP AT SPEEDS OF APPROXIMATELY 50MPH OR HIGHER. IT FEELS AS IF YOU'VE POPPED A TIRE. SHAKING WILL NOT STOP UNTIL YOU SLOW DOWN SIGNIFICANTLY. THIS ISSUE IS OFTEN CALLED THE 'DEATH WOBBLE.' NO MODIFICATIONS TO THE VEHICLE, LESS THAN 7 MONTHS OLD AT THE TIME OF THE FIRST INCIDENT. CONSISTENTLY HAPPENS AT LEAST ONCE EVERY OTHER WEEK.

04/06/2019
Components: STEERING
Incident Date: 03/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXCN6JW******
Summary

THIS VEHICLE WANDERS IN THE LANE LEFT TO RIGHT WHEN DRIVING AT HIGHWAY SPEEDS. WHEN PASSING TRACTOR-TRAILERS IT MOVES FROM SIDE-TO-SIDE CAUSING A DIFFICULT AND PERHAPS DANGEROUS SITUATION. FCA'S SLOW RESPONSE, TESTING AND UPGRADING, ALONG WITH THEIR DEALER'S USE OF THE STANDARD PHRASE: "OPERATING AS DESIGNED" IS ANNOYING AND DANGEROUS, AND I JUST HEARD IT FROM A DEALERSHIP SERVICE ADVISOR TODAY IN GEORGETOWN, TX! LET'S ASSUME THAT HAZARDOUS DRIVING CONDITIONS OF A VEHICLE SHOULD HAVE BEEN NOTICED BY THE POTENTIAL BUYER IN THE TEST DRIVE, AS ANTICIPATED BY THE PHRASE, "OPERATING AS DESIGNED", THE VERY LEAST A CAR MANUFACTURER COULD DO IS TO WARN THE POTENTIAL OWNERS OF A POSSIBLE PROBLEM, SINCE MANY NEW AUTO TEST DRIVES DO NOT INVOLVE VEHICLES TRAVELING 70-80MPH. STEERING ISSUES SHOULD NOT BE TAKEN LIGHTLY BY ANY AUTO MANUFACTURER! *TR

04/04/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 03/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

WHEN HITTING A BUMP - I.E. BRIDGE EXPANSION JOINT - AT HIGHWAY SPEEDS THE VEHICLE'S FRONT WHEELS WENT INTO A SEVERE WOBBLE WHEN REQUIRED AN IMMEDIATE DECELERATION TO ALLEVIATE. NUMEROUS INSTANCES. QUITE SCARY IN HEAVY TRAFFIC, EVEN FOR AN EXPERIENCED DRIVER AND A FORMER GENERAL MANAGER OF A FIVE-STAR CHRYSLER DEALERSHIP!! EXTENSIVE RESEARCH FOUND A NUMBER OF PEOPLE HAVING THIS PROBLEM, YET NO RECALL OR "FIX" FROM FCA HAS EVIDENTLY BEEN FOUND. IN PREVIOUS RESPONSES FROM CORPORATE THEY INDICATE THAT IT IS NOT A SAFETY ISSUE AND I MUST VEHEMENTLY DISAGREE. THE COMMON TERM USED IS "DEATH WOBBLE"!! DO WE NEED TO WAIT UNTIL AN INEXPERIENCED DRIVER OR INNOCENT FELLOW TRAVELER BECOMES A VICTIM?. MY JEEP IS IN THE SHOP NOW AWAITING SOME SORT OF DISPOSITION.

04/04/2019
Components: STEERING,WHEELS,SERVICE BRAKES
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

I PURCHASED MY 2018 JEEP WRANGLER UNLIMITED JL IN JUNE OF 2018. WITHIN THE FIRST MONTH OF HAVING THE VEHICLE THE PROBLEMS BEGAN. I INITIALLY HAD WINDSHIELD SEALS THAT WERE MISSING SO THE JEEP WOULD FILL UP WITH WATER FROM BEHIND THE DASHBOARD. THE DEALERSHIP SAID THEY "FIXED THE PROBLEM" AND THEN MY WINDSHIELD CRACKED BECAUSE THEY DIDN'T INSTALL PROPERLY, NOW IT IS LEAKING AGAIN BEHIND THE STEERING WHEEL. THIS WILL BE MY 3RD VISIT TO THE DEALERSHIP FOR THIS PROBLEM. THEN THE "DEATH WOBBLE" BEGAN AROUND 8/9,000 MILES, ALMOST CAUSING MULTIPLE ACCIDENTS. MY VEHICLE HAS BEEN IN TWO DEALERSHIPS SINCE OCTOBER 2018 TRYING TO FIX ALL OF THE ISSUES OCCURRING. THE JEEP IS BEING SENT TO THE DEALERSHIP FOR THE 5TH TIME ON APRIL 10, 2019 FOR ONGOING STEERING ISSUES. THE DAMPER (RECALL) IN THE VEHICLE WAS REPLACED 4 TIMES WITHOUT SUCCESS AND THE STEERING CONTINUES TO WORSEN. KEEP IN MIND, THE DAMPER RECALL FIX WAS ONLY AVAILABLE AT MY DEALERSHIP IN JANUARY OF 2019. I NOW HAVE 18,000 MILES ON THE VEHICLE, LOOSE AND WOBBLING STEERING, CAN'T MAINTAIN A LANE WHILE DRIVING, VIBRATION AND WOBBLING WHILE BREAKING, THE EMERGENCY BREAK IS NO LONGER ENGAGING (MANUAL TRANSMISSION), AND JUST PUT IN A COMPLAINT WITH JEEP A FEW WEEKS AGO AFTER LITTLE SUCCESS WITH THE DEALERSHIP. JEEP IS TELLING ME THAT MY UNSAFE, UNSTABLE VEHICLE HAS TOO MANY MILES ON IT TO BUYBACK. I HAVE HAD THE VEHICLE FOR LESS THAN 10 MONTHS AND HAVE NEVER HAD THIS MANY ISSUES WITH ANY OF MY OTHER VEHICLES IN MY LIFE. THE VEHICLE WILL BE GOING BACK TO THE ORIGINAL DEALERSHIP I PURCHASED IT FROM FOR THE 5TH TIME FOR STEERING ISSUES AND 3RD TIME FOR THE WINDSHIELD SEALS, ALONG WITH MANY OTHER ISSUES. I NO LONGER FEEL SAFE IN MY OWN VEHICLE IN WHICH I AM PAYING A HIGH PRICE FOR EVERY MONTH.

04/03/2019
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

I PURCHASED VEHICLE IN FEB 2018. WITHIN THE FIRST WEEK OR TWO STARTED HAVING PROBLEMS. A COWORKER PURCHASED A 2018 JEEP CHEROKEE. SHE RETURNED IT IN TWO MONTHS BECAUSE IT WOULD NOT START. ANOTHER COWORKER'S GIRLFRIEND PURCHASED A 2018 RUBICON WITH ENGINE LIGHT PROBLEMS, STARTING ISSUES, AND RADIO NOT WORKING. MY VEHICLE HISTORY: REAR DEFROSTER SENSOR ON BACK WINDOW DOES NOT STAY SECURED. 4TH RETURN TO DEALER. SECOND WINDOW TO BE REPLACED. PANEL LIGHT FOR REAR WINDOW DEFROSTER CONTINUES TO LIGHT, BUT SENSOR IS NOT CONNECTED. HAVE BEEN ON WAIT LIST SINCE MARCH 2019 FOR NEW WINDOW TO ARRIVE. IT APPEARS THE SENSOR CORD IS TOO SHORT TO REACH WINDOW WHEN RAISING. DEATH WOBBLE HAS HAPPENED 3X WHILE IN MOTION ON HIGHWAY AND HAS BEEN AT THE DEALERSHIP 3X FOR THIS ISSUE. VEHICLE DOES NOT CORRECT ITSELF WHILE DRIVING AND IT FEELS LIKE THE VEHICLE IS COMING APART. HAD TO CONTINUE DRIVING ON THE HIGHWAY, SLOWING DOWN DID NOT CORRECT THE PROBLEM, UNTIL I REACHED A SAFE PLACE TO PULL OVER. ONCE COMING TO A COMPLETE STOP, IT CORRECTED ITSELF. THE JEEP LOOSES TOTAL CONTROL AND I AM AFRAID SOMETHING MAY COME APART CAUSING INJURY OR DEATH. FREEDOM TOPS HAD RATTLE INSIDE OF THEM WITH HUGE WIND NOISE WHEN IN MOTION. PROBLEM CORRECTED WHEN DEALERSHIP SWITCHED OUT FREEDOM TOPS. NOW THE FREEDOM TOP IS TOO BIG FOR FREEDOM BAG. THE BAG APPEARS TO BE COMING APART WHEN ZIPPED. DROVE TO STORE AND GOT OUT OF THE VEHICLE. TRIED TO REMOTE LOCK THE VEHICLE, WHICH FAILED. TRIED TO START JEEP, IT WOULD NOT START. FOLLOWED INSTRUCTIONS ON PANEL TO USE KEY BY PLACING CLOSE TO REMOTE START BUTTON. AFTER A SECOND TRY IT STARTED. RADIO PLAYING TWO STATIONS AT ONE TIME. BACK CAMERA WOULD NOT WORK. KEY FOB REPLACED AS IT WAS FALLING APART. ARMREST REPLACED, WOULD NOT CONNECT WHEN ENCLOSED IN HOLDER. ALL BEGAN IN 2/2018. DATE I AM ABOUT TO ENTER BELOW IS FOR THE WOBBLE.

04/03/2019
Components: STEERING
Incident Date: 04/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

VEHICLE HAS THE TENDENCY TO WANDER DURING HIGHWAY DRIVING. YOU WOULD HAVE TO CONSTANTLY PROVIDE INPUT TO THE STEERING WHICH CAUSES FATIGUE. IT DRIVES AND FEEL LIKE YOU'RE IN A WINDSTORM.

04/03/2019
Components: STEERING
Incident Date: 11/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

VIOLENT VIBRATION (DEATH WOBBLE) AT HIGHWAY SPEEDS EXPERIENCED TO STOCK JEEP WRANGLER SAHARA UNLIMITED. OCCURRED WITHIN FIRST 3000 MILES OF OWNERSHIP (NOVEMBER 2018). RETURNED TO JEEP DEALER FOR FIX BUT PROBLEM SEEMS TO HAVE RETURNED.

04/02/2019
Components: STEERING,SUSPENSION
Incident Date: 04/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

AT HIGHWAY SPEEDS IF I HIT A BUMP I GET WHAT THOSE IN THE JEEP COMMUNITY CALL A DEATH WOBBLE. I HAVE TO REDUCE MY SPEED TO A DANGEROUSLY SLOW SPEED, ESPECIALLY DURING BUSY MORNING AND AFTERNOON COMMUTES. I HAVE HAD THE STABILIZER REPLACED TWICE, THE 3RD TIME I WENT IN THE SERVICE GROUP SAID THEY COULDN'T REPLICATED SO THEY CAN'T DO ANYTHING ANY CAR THAT HAS SOMETHING CALLED A DEATH WOBBLE SHOULD NOT BE ON THE ROAD. ITS ABSOLUTELY REDICULOUS THAT THIS IS A THING. I AM IN A 9 MONTH OLD CAR, 12K MILES, THIS SHOULD NOT BE HAPPENING TODAY WAS THE LAST STRAW - CAR DRIVING NEXT TO ME ON HIGHWAY, AS I WAS DEALING WITH THE PROBLEM OPENED HIS WINDOW AND YELLED THAT MY TIRE WAS SHAKING. THIS NEEDS TO BE ADDRESSED

04/02/2019
Components: STEERING,SUSPENSION,SERVICE BRAKES
Incident Date: 09/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

I PURCHASED ON SEPTEMBER 14, 2018 THAT HAS WHAT IS CALLED THE "DEATH WOBBLE". IT ONLY OCCURS WHEN DRIVING OVER 60 MILES AN HOUR. IT IS CAUSED BY A FAULTY STEERING DAMPER. I BROUGHT IT IN FOR THE FIRST TIME IN DECEMBER 4, 2018 WHEN I COULD NOT GAIN CONTROL OF THE CAR AND ALMOST WRECKED. IT WAS THE 6 TIME IT HAD HAPPENED. THE CAR WAS SEIZED IMMEDIATELY, IT WAS A SAFETY ISSUE. I WAS TOLD TO CLEAN THE CAR OUT AND THEY COULDN'T TELL ME WHEN I WOULD HAVE IT RETURNED. I ALSO WAS HAVING THEM CHECK THE BRAKES AS THEY HAD BEEN SQUEAKING. I DID NOT RECEIVE THE CAR BACK UNTIL JANUARY 8 2019. AT THAT TIME, I WAS TOLD IT WAS FINE. THE BRAKES CONTINUED TO SQUEAK AND WHEN IT SNOWED, I FOUND OUT THE DEFROSTER WAS NOT IN WORKING ORDER. I WAS TOLD THE DEFROSTER PART WAS ON BACK ORDER (STILL NOT FIXED AND ITS APRIL 1, 2019) AND THEY GRINDED THE PADS OR ROTORS DUE TO A GLAZE ON THEM. THE BRAKES WERE SOFT AND STILL SQUEAKING. ON FEBRUARY 20 THEY SAID THEY WOULD ORDER NEW BRAKES. MARCH 1, BRAKES LOCKED UP AND I ALMOST WRECKED. I PUMPED THEM AND THEY WORKED AFTER THAT. I IMMEDIATELY DROVE THE CAR THERE AND LEFT IT. THE BRAKES WERE REPLACED, AND I PICKED THE CAR UP ON THE MARCH 7, 2019. MARCH 16, 2019 I WAS GOING OVER THE BRIDGE AT 65 MILES AN HOUR AND THE "DEATH WOBBLE" STARTED AGAIN. I ASKED MY HUSBAND TO DRIVE IT AND IT DID IT TO HIM AS WELL AT ABOUT 65 MILES AN HOUR AS HE WENT OVER A BUMP. WE LEFT TOWN ON SUNDAY MARCH 17 AND DID NOT RETURN UNTIL THE 22. ON MARCH 23, 2019 WE BROUGHT THE CAR IN. THE TECHNICIAN CONFIRMED IT WAS THE STEERING WHEEL DAMPER WAS FAULTY AGAIN. TO THIS DAY I STILL DO NOT HAVE THE CAR AND HAVE BEEN TOLD THAT THEY HAVE A "NEW" PART. THIS WILL BE THE 3RD TIME. DDOCUMENTS, DO NOT SHOW EVERY TIME I WAS IN THERE NOR WHAT WAS REALLY HAPPENING. IT SAID MY BRAKES WERE SOFT AND DIDN'T MENTION THAT THEY LOCKED UP AND SEIZED TO WORK.

04/02/2019
Components: STEERING
Incident Date: 04/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

AT 3800 MILES MY VEHICLE EXPERIENCED VIOLENT STEERING WHEEL VIBRATION. THE DEALERSHIP REPLACED THE STEERING DAMPER. WITHIN WEEKS IT STARTED TO OCCUR AGAIN. I OPENED A CASE WITH CHRYSLER AND THE DEALERSHIP AND IT APPEARS THE FIX IS REPLACING IT WITH ANOTHER AFTERMARKET STEERING DAMPER THAT ISN'T AVAILABLE TILL JULY. THE FREQUENCY AND SEVERITY OF THE WOBBLE IS INCREASING. THIS MORNING ON A 20 MINUTE COMMUTE IT OCCURRED TWICE. ONCE AT 70MPH AND THEN ONCE AT 58MPH EXITING THE HIGHWAY. TURNING THE WHEEL TO GET OF THE EXIT WAS DIFFICULT AND THE VIBRATION CONTINUED UNTIL I GOT THE CAR DOWN TO 30MPH. I CALL CHRYSLER AGAIN TELLING THEM I'M ACTUALLY SCARED NOW TO DRIVE MY VEHICLE ON THE HIGHWAY AND AT THIS RATE AM RISK FOR AN ACCIDENT AND CAN'T WAIT TILL JULY FOR REPAIR.

04/02/2019
Components: STEERING,SUSPENSION,SERVICE BRAKES
Incident Date: 04/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN3JW******
Summary

THIS IS REGARDING WHAT'S KNOWN IN THE JEEP COMMUNITY AS THE 'DEATH WOBBLE.' I BOUGHT MY CAR BRAND NEW IN SEPTEMBER OF 2018, AND I'VE EXPERIENCED THE DEATH WOBBLE. I'LL BE ON THE FREEWAY, DRIVING 65+ MPH, ALL OF THE SUDDEN HIT A BUMP OR RUMBLE IN THE ROAD AND THEN LOSE CONTROL OF MY STEERING. THE JEEP STARTS VIBRATING (WOBBLING) UNCONTROLLABLY. THE ONLY WAY TO STOP THIS IS BY SLOWING DOWN ENOUGH TO COME TO A STOP, WHICH CAN PROVE DIFFICULT AND DANGEROUS ON THE FREEWAY. THIS IS SOMETHING I FEEL SHOULD BE FIXED. MY CAR HAS NEVER BEEN IN AN ACCIDENT, HAS ALL NEW PARTS SINCE I BOUGHT IT BRAND NEW AND SHOULDN'T HAVE THIS PROBLEM.

04/01/2019
Components: STEERING
Incident Date: 12/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

STEERING LOCKS UP WHEN TRAVELING AT SPEEDS ABOVE 60 MPH. I AM UNABLE TO TURN AND HAVE ALMOST BEEN FORCED OFF THE ROAD ON MULTIPLE OCCASIONS WHEN THE HIGHWAY CURVES, AND I CANNOT TURN TO MEET IT. STEERING ABILITIES RETURN WHEN I LET UP OFF THE ACCELERATOR AND SPEED DROPS BACK UNDER 50MPH. ISSUE IS INTERMITTENT MOST OF THE TIME, BUT IS COMPLETELY CONSISTENT WHEN TEMPERATURES DROP BELOW 40 DEGREES.

04/01/2019
Components: STEERING
Incident Date: 03/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

BOUGHT JEEP WRANGLER JL NEW JUNE 2018. BEGINNING END OF DECEMBER 2018, NOTICED SIGNIFICANT SHIMMY IN THE STEERING WHEEL AT FREEWAY SPEEDS AFTER HITTING A SMALL BUMP. HAD TO SLOW DOWN TO 40 MPH TO STOP THE SHIMMY. HAVE BROUGHT THE VEHICLE IN THREE TIMES TO THE DEALERSHIP. REPLACED THE STEERING STABILIZER. THIS HAS NOT HELPED THE PROBLEM. JEEP CONTINUES TO HAVE SIGNIFICANT WOBBLE AFTER HITTING BUMPS AT FREEWAY SPEEDS.

04/01/2019
Components: STEERING,SUSPENSION
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

WHEN DRIVING AT HIGHWAY SPEED HIT BUMP MY TRUCK SHAKES VIOLENTLY THAT I HAVE TO SLAM BREAKS JUST TO GET TRUNK UNDER CONTROL THIS IS KNOWN IN THE JEEP FORUMS AS THE DEATH SHAKE THE STEERING WHEEL SHAKE ALONG WITH ENTIRE TRUCK .I HAVE HAD MY WRANGLER SERVICED TWICE ALREADY AND THEY PUT IN STEERING DAMPER IN THE FIRST TIME AND 1 MONTH LATER IT WAS DOING IT AGAIN THEN I BROUGHT IT BACK AND THEY REPLACED IT AGAIN THE DAMPER WAS BAD FROM FACTORY NOT EVEN A WEEK LATER ITS DOING IT AGAIN,

04/01/2019
Components: STEERING
Incident Date: 08/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

AT SPEEDS OF 60 MILES PER HOUR AND GREATER, WHEN VEHICLE HITS A BUMP IN THE ROAD THE ENTIRE FRONT END VIOLENTLY VIBRATES CAUSING LOSS OF STEERING CONTROL. VERY DIFFICULT TO STEER HOWEVER RESOLVES ITSELF AFTER HITTING ANOTHER BUMP, SLOWING DOWN OR AFTER A MINUTE OR SO. THIS OCCURS ON HIGH WAY DRIVING AND IT IS VERY DIFFICULTY TO SLOW DOWN. FIRST NOTICED EARLY AUGUST 2018 AND STILL PERSISTS TODAY. BEEN TO DEALER TWICE AND THEY FOUND NOTHING THE FIRST TIME SECOND TIME THEY SAY IT IS A STEERING DAMPER THAT HAS AIR BUBBLES IN IT. THEY HAVE NOT CORRECTED THE PROBLEM AND IT IS GETTING WORSE..

03/31/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 03/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN4JW******
Summary

IF I RUN OVER A BRIDGE EXPANSION JOINT OR BUMP IN THE ROAD AT HIGHWAY SPEEDS THE FRONT SUSPENSION WILL START SHAKING AND MY STEERING WHEEL WILL FEEL COMPLETELY LOOSE. SOMETIMES IT CORRECTS ITSELF AND OTHER TIMES IT IS SUCH A VIOLENT SHAKE YOU HAVE TO REDUCE YOUR SPEED DOWN TO 40 MPH OR LESS UNTIL IT STOPS. ONE INCIDENT WAS WHEN I WAS EXITING THE HIGHWAY AND AS I WAS MERGING IN I HIT A COUPLE OF BUMPS IN THE ROAD. IT STARTED TO SHAKE SO VIOLENTLY THAT I THOUGHT I WAS GOING TO LOOSE CONTROL. THANKFULLY I WAS ONLY DOING 35 TO 40 MPH. IT WAS SO BAD THE PERSON BESIDE ME SLAMMED ON THEIR BRAKES. I HAD TO SLOW DOWN TO 15 MPH BEFORE IT STOPPED. THEN IT WAS LIKE NOTHING EVER HAPPENED.

03/31/2019
Components: STEERING,SUSPENSION
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

I HAVE A 2018 JEEP WRANGLER SPORT UNLIMITED WITH 7,000 MILES. I HAVE BEEN EXPERIENCING A VIOLENT SHAKING WHEN HITTING A SLIGHT BUMP IN A ROAD TRAVELING ANYWHERE FROM 45-70 MPH. THE VIOLENT SHAKING HAS BEEN SO BAD THAT I HAVE HAD TO PULL OVER SEVERAL TIMES ON THE HIGHWAY. I HAVE TAKEN THE VEHICLE TO THE DEALER 5 TIMES FOR THE ISSUE. REPAIRS WERE MADE AND EVENTUALLY THE STEERING DAMPNER WAS REPLACED. MY DEALER IS NOW IN THE PROCESS OF ORDERING AN AFTERMARKET PART TO REPLACE THE ORIGINAL BUT THAT PIECE IS ON BACKORDER FOR SEVERAL WEEKS. THE VIOLENT SHAKING CONTINUES AND I FEEL THAT IT IS GETTING WORSE AND IS A SAFETY CONCERN IN MY OPINION AS THIS CONTINUES TO HAPPEN ON THE HIGHWAY WHILE TRAVELING THE SPEED LIMIT AT 60+ MPH. I HONESTLY DO NOT FEEL SAFE TRAVELING WITH MY YOUNG CHILDREN AND DON'T FEEL COMFORTABLE WITH THE PROCESS MY DEALERSHIP IS TAKING OR THAT THE "FIX" THEY HAVE PLANNED WILL WORK.

03/29/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 03/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

I HAVE BROUGHT MY VEHICLE TO THE DEALERSHIP TWO TIMES FOR THE DEATH WOBBLE. ON HIGHWAYS, GOING 55+ IF MY CAR HITS AN UNEVEN SURFACE OR BUMP, THE CAR SHAKES UNCONTROLLABLY UNTIL I REDUCE MY SPEED. IT DOESN'T HAPPEN EVERY TIME, BUT NOTICED ITS WHEN MY FOOT IS STILL ON THE GAS UPON HITTING THESE BUMPS. HORRIFYING - ESPECIALLY DRIVING WITH CHILDREN. PEOPLE DRIVING NEXT TO ME COULD SEE THE CAR DOING THIS AT ONE POINT

03/29/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 02/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

I HAVE BROUGHT MY VEHICLE TO THE DEALERSHIP TWO TIMES FOR THE DEATH WOBBLE. ON HIGHWAYS, GOING 55+ IF MY CAR HITS AN UNEVEN SURFACE OR BUMP, THE CAR SHAKES UNCONTROLLABLY UNTIL I REDUCE MY SPEED. IT DOESN'T HAPPEN EVERY TIME, BUT NOTICED ITS WHEN MY FOOT IS STILL ON THE GAS UPON HITTING THESE BUMPS. HORRIFYING - ESPECIALLY DRIVING WITH CHILDREN. PEOPLE DRIVING NEXT TO ME COULD SEE THE CAR DOING THIS AT ONE POINT

03/28/2019
Components: STEERING,SUSPENSION
Incident Date: 03/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

VIOLENT SHAKING OF THE ENTIRE VEHICLE WHEN HITTING A BUMP AT HIGHWAY SPEED (72MPH) SHAKING IS SO VIOLENT THAT HOLDING ONTO THE STEERING WHEEL IS NEAR IMPOSSIBLE. TO CORRECT THE ISSUE THE VEHICLE BRAKES MUST BE APPLIED WITH FORCE TO SLOW THE VEHICLE BY 30MPH OR MORE WITHIN SECONDS, RISKING A REAR END COLLISION AT HIGHWAY SPEED. THIS VEHICLE HAS NO MODIFICATIONS, ALL PARTS AND ACCESSORIES ARE FACTORY INSTALLED AND MAINTAINED. DEALERSHIP HAS REPLACED THE STEERING DAMPENER WITH ISSUE CONTINUING. THIS ISSUE HAS BEEN OCCURRING OFF AND ON SINCE APPROXIMATELY 10K MILES OF USE.

03/27/2019
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/08/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4BJWDG9JL******
Summary

TRYING TO AVOID A LARGE DIRT CLUMP LEFT IN THE ROAD BY THE ROAD MAINTENENCE CREW I SWERVED TO THE LEFT AT 35 MILES AN HOUR AND THE ESM/ESC LIGHT CAME ON AND THE JEEP TOOK OVER THE CAR I COULD NOT APPLY THE BRAKES OR CONTROL THE STEERING THE SPEED DID NOT DEMINISH AND THE VEHICLE CROSSED AN INTERSECTION ROLLING UP AN EMBANKMENT SO THAT THE FRONT OF THE JEEP WENT IN THE AIR AND CAME DOWN HARD CAUSING THE FRAME TO BREAK AND THE FRONT AXLE TO BEND. IF I COULD HAVE AT LEAST BEEN ABLE TO CONTROL THE STEERING I COULD HAVE TURNED IN THE DIRECTION I HAD INTENDED TO GO THIS COULD HAVE BEEN AVOIDED. JEEP IS NOW TRYING TO FIX THE CONTROL SYSTEM AFTER THE DAMAGE WAS REPAIRED. THE LIGHT REMAINED ON EVEN AFTER THE JEEP STOPPED. I SEE OTHERS HAVE HAD TROUBLE WITH THIS SYSTEM. I HAD A 2012 RUBICON THAT HAD TROUBLE WITH THIS SYSTEM AND TOOK IT TO THE DEALER NUMEROUS TIMES AND THEY COULD NOT FIND THE PROBLEM SO I TRADED OFF FOR ANOTHER VEHICLE. THIS ALSO CAUSE ME A BROKEN BACK. THE SEAT BELT WAS DEPLOYED AND THE AIR BAGS DID NOT DEPLOY.I WAS ON A COUNTY ROAD AND WAS GOING TO TURN LEFT ONTO ANOTHER COUNTY ROAD BUT COULD NOT TURN THE WHEEL.THESE ROADS ARE DIRT AND WERE JUST GRADED LEAVING LOOSE DIRT AND ICE WHICH WERE NOT THERE WHEN I HAD TRAVELED THIS ROAD ABOUT 2 HOURS EARLIER. I WAS IN TWO WHEEL DRIVE AND HAVE FOUNT BLOGS WHERE OTHERS HAVE HAD THIS PROBLEM AND THAT YOU SHOULD TURN THE SYSTEM OFF ON DIRT ROADS.

03/25/2019
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 03/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG7JW******
Summary

!!! CAR CURRENTLY @ DEALERSHIP FOR 5TH TIME FOR SAME ISSUE !!! WHEN DRIVING @ HWY SPEEDS AND HIT A BUMP DIVOT OR POTHOLE THE ENTIRE JEEP VIOLENTLY VIBRATES SHAKES AND SWAYS FROM FRONT TO BACK. AFTER THE LATEST "FIX" NOW IT STILL VIBRATES SHAKES SWAYS AND NOW BOUNCES THE VEHICLE INTO ANOTHER LANE MY FAMILY & I NEARLY HIT ANOTHER VEHICLE ON THE HWY ON SATURDAY 3/23/19. WE HAVE HAD THE VEHICLE INTO DEALERSHIP 4 TIMES SINCE JANUARY 2019 FOR THEM TO FIX THIS ISSUE AND FCA/DEALERSHIP HAVE NO IDEA HOW TO REMEDY THIS ISSUE. AFTER THIS LAST INCIDENT ON 3/23/19 I DON'T WANT MY FAMILY OR MYSELF IN THIS JEEP. I WAS VERY SCARY ON 3/23/19 BEING BOUNCED INTO ANOTHER LANE WITH OTHER CARS RIGHT BEHIND AND ALONG SIDE OF ME. IT WAS A WHITE KNUCKLE DRIVING EXPERIENCE I DON'T WANT TO HAPPEN AGAIN. ITS DANGEROUS UNSAFE ALARMING & THREATENING TO ALL DRIVERS!

03/25/2019
Components: STEERING
Incident Date: 03/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

WHEN DRIVING ON THE HIGHWAY IT IS ALMOST IMPOSSIBLE TO KEEP THE JEEP IN THE LANE. ALSO WHEN GOING OVER A BUMP THE FRONT END WOBBLES? WE HAD A TERRIBLE TIME TWO DAY'S AGO AS IT WAS WINDY. THE JEEP WOULD BE PUSHED LEFT AND THAN RIGHT AS THE WIND BLEW. IT WAS SCARY. YOU ARE CONSTANTLY CORRECTING AND MUST KEEP YOUR EYES ON THE ROAD 100 % OF THE TIME I WAS TRYING TO MAINTAIN 70 MPH

03/25/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

WIND NOICE IN CORNER OF PASSENGER SIDE AND IN THE MIDDLE OF TOPS. BOUGHT VEHICLE NEW 2/4/18 AND HAS BEEN IN THE SHOP FOR LAST 45 DAYS TRYING TO FIX. NOICE IS WORSENS DEPENDING ON DIRECTION AND HOW STRONG THE WINDS ARE BLOWING.

03/25/2019
Components: STEERING
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

IF I RUN OVER A BRIDGE EXPANSION JOINT OR BUMP IN THE ROAD 50-75 MILES PER HOUR THE FRONT SUSPENSION WILL START SHAKING AND GROW TO A VIOLENT SHAKE IF YOU DONT REDUCE SPEED TO 40 OR LESS. 1 INCIDENT I WAS ON HIGHWAY AND IT STARTED TO SHAKE VIOLENTLY SO I HAD TO BREAK HEAVILY AND STRUGGLED TO MAINTAIN CONTROL WHILE PULLING OFF TO THE SHOULDER OF THE ROAD. I HAD A HARD TIME KEEPING FROM RUNNING INTO THE WIRE BARRIER.

03/24/2019
Components: STEERING,SUSPENSION
Incident Date: 03/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

WHILE DRIVING ON THE INTERSTATE AROUND 65 TO 70 MPH, CROSSING OVER BRIDGES OR OVERPASSES MY STEERING WHEEL SHAKES UNCONTROLLABLY UNTIL I SLOW DOWN TO ABOUT 15 MPH. THIS HAS HAPPENED DOZENS OF TIMES THE LAST TIME I ALMOST SIDESWIPED A TRACTOR TRAILER. I'VE TAKEN IT TO THE DEALERSHIP TWICE NOW AND THE UPLOADED A PROGRAM THAT DIDNT DO ANYTHING. I WAS TOLD NO RECALL YET BUT OTHERS ARE POSTING SAME ISSUES IN FORUMS.

03/24/2019
Components: STEERING,SUSPENSION
Incident Date: 03/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

JEEP WRANGLER SHAKES UNCONTROLLABLY AFTER HITTING A BUMP AT HIGHWAY SPEEDS. NEED TO SLOW DOWN PRECIPITOUSLY TO GET IT TO STOP SHAKING. FOR INSTANCE HAVE TO SLOW FROM 65-70 TO 35. USUALLY DOES IT 2-3 TIMES EVERY TIME I'M ON 4 LANE HIGHWAY. HAD LOCAL MECHANIC LOOK INTO IT. HAVE NOT HAD IT TO DEALER YET.

03/23/2019
Components: STEERING,SUSPENSION
Incident Date: 02/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

HIT POTHOLE ON INTERSTATE TRAVELING 65 MPH AND EXPERIENCED SEVERE MOTION IN THE STEERING AND SUSPENSION TO THE POINT OF ALMOST LOSING CONTROL OF VEHICLE. AFTER LOOKING AT VIDEOS ONLINE RELATED TO THIS THE EXPERIENCE IS BEING REFERRED TO AS THE "DEATH WOBBLE" FOUND ON JEEP FORUM. THIS IS A STOCK JEEP NOT MODIFIED IN ANY WAY IN TERMS OF LARGER TIRES OR LIFTED SUSPENSION. THE PROBLEM SPONTANEOUSLY RESOLVED WHEN I SLOWED TO AROUND 40 MPH. I WAS NOT TURNING OR CHANGING LANES AT THE TIME IT HAPPENED.

03/22/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 03/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXCG8JW******
Summary

I WAS DRIVING AT 45 MILES PER HOUR WHEN MY SERVICE SHIFTER LIGHT WENT OFF. WITHIN 1 MINUTE I LOST MY POWER STEERING, AND BRAKES. MY CAR LOCKED INTO GEAR AND I LOST ALL ABILITY TO ACCELERATE. AT THAT POINT THE CAR STARTED DINGING AND PROMPTING EVERY CODE IN THE CAR. SWAY BAR ENGAGEMENT, REAR ELECTRONICS, FUEL LOW, TIRE PRESSURE, CHANGE OIL.....I CAN'T REMEMBER EVERY ONE. WHEN I GOT MY CAR TO STOP I COULD NOT GET THE CAR TO TURN OFF AND ALL OF THE FANS WERE BLOWING ON HIGH ALONG WITH THE MOTOR REEVING. I FINALLY GOT IT TO TURN OFF AND CALLED FOR A TOW. THE REPAIR SHOP TOLD ME THE CAR HAD THROWN OVER 100 CODES BUT NONE WERE ACTIVE. THEY KEPT MY JEEP FOR 10 DAYS AND TOLD ME THEY TOOK IT APART AND CHECKED EVERYTHING. I WAS TOLD BECAUSE NO ISSUES WERE CURRENT THEY COULD NOT FIND A PROBLEM THOUGH.I PICKED IT UP AND NOT 8 MILES DOWN THE ROAD THE SAME EXACT THING HAPPENED. THIS TIME HOWEVER I WAS IN HEAVY TRAFFIC WHERE I WAS ALMOST HIT AND BECAUSE I HAD NO BRAKES OR POWER STEERING I ALMOST HIT A PERSON WALKING. THANK GOD I WAS ABLE TO AVOID ALL OF THAT AND GET PULLED OVER TO SAFETY. IT IS CURRENTLY IN THE SHOP AGAIN.

03/22/2019
Components: STEERING,SUSPENSION
Incident Date: 03/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

AT FIRST WHEN TRAVELING AT HIGH SPEEDS IN COLD WEATHER THE STEERING WOULD BECOME EXTREMELY STIFF WHEN TURNING LEFT AND THEN IT WOULD LOOSEN UP QUICKLY CAUSING THE VEHICLE TO SWERVE VERY BADLY. THE DEALERSHIP UPDATED THE STEERING MODEM AND IT STOPPED FOR APPROXIMATELY 3 MONTHS. THIS WEEK WHEN GOING STRAIGHT OVER A BRIDGE ON THE HIGHWAY AT HIGH SPEEDS THE VEHICLE SHOOK VIOLENTLY (REFERRED TO AS DEATH WOBBLE) AND IT FELT LIKE THE TIRES WERE GOING TO FALL OFF. IT HAS BEEN WITH THE DEALERSHIP FOR 5 DAYS AND I STILL DON'T HAVE IT BACK YET.

03/22/2019
Components: STEERING
Incident Date: 03/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

STEERING SHIMMY/SHAKE/WOBBLE WHEN DRIVING AT SPEED. STEERING DOES NOT RETURN TO STRAIGHT AFTER MAKING TURN. STEERING WHEEL FEELS LOOSE AND AND PLAY SO IT FEELS LIKE IT DOES NOT IMMEDIATELY RESPOND WHEN TURNED. THIS ISSUE HAS HAPPENED ON MULTIPLE OCCASIONS AND CONTINUES TO OCCUR. VEHICLE HAS BEEN TAKEN TO JEEP FOR SERVICE AND REPAIRS DID NOT CORRECT ISSUE. ANOTHER SERVICE APPOINTMENT SCHEDULED.

03/21/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWDG8JL******
Summary

WHEN ATTEMPTING TO START JEEP, LIGHTS AND EVERYTHING COMES ON BUT WILL NOT START. IF LEFT ALONE FOR 10-30 MINUTES THEN TRY AGAIN IT STARTS UP. BATTERY AND STARTER ARE NOT THE ISSUE. A FORUM ABOUT THIS ISSUE DISCUSSES THE WIRING HARNESS FOR TRANSMISSION. JEEP IS NEW LESS THAN 10,000 MILES ON IT.

03/20/2019
Components: STEERING
Incident Date: 02/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

MY 2018 WRANGLER WILL NOT GO STRAIGHT I NEED TO CORRECT ALL THE TIME. IF I LOOK OFF TO MY SIDE MIRRORS OR MY INSTRUMENTS WHEN I LOOK BACK TO THE ROAD I MUST CORRECT. IF THERE IS A WIND IT BECOMES A SERIOUS PROBLEM. I REQUESTED THE DEALER FIX THE PROBLEM AND THEY REPLACED THE STEERING SHOCK.THAT DID NOT SOLVE THE PROBLEM. HELP

03/17/2019
Components: STEERING
Incident Date: 12/03/2018
Crash: No
Fire: No
Summary

JEEP VIOLENTLY SHAKES WHEN HITTING A ROAD IRREGULARITY AT HIGHWAY SPEEDS. THE WHEEL WOBBLING STOPS ONLY WHEN SIGNIFICANTLY REDUCING SPEEDS. REDUCING AT THAT RATE OF SPEED CAN BE VERY DANGEROUS. I HAVE HAD 4 STEERING DAMPENERS REPLACED BY THE DEALER. HAVING OWNED MULTIPLE JEEPS, I NEVER EXPECTED TO EXPERIENCE DEATH WOBBLE ON A BRAND NEW STOCK VEHICLE. THE DEALER IS WAITING FOR A TRACK BAR AND NEW STABILIZER TO INSTALL. I AM NOT CONFIDENT IN THEIR ABILITY TO RESOLVE THIS ISSUE WITHOUT AFTERMARKET PARTS. THIS IS AN UNSAFE CONDITION THAT NEEDS IMMEDIATE ATTENTION. JEEP LOOKS AT THIS AS AN EXAGGERATED ISSUE AND HAVE BEEN QUOTED SAYING NO ONE HAS DIED FROM DEATH WOBBLE. DO WE HAVE TO WAIT UNTIL SOMEONE DIES FOR IT TO BE A REAL SAFETY ISSUE?

03/16/2019
Components: STEERING,SUSPENSION
Incident Date: 11/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN7JW******
Summary

I LEASED MY WRANGLER OCTOBER 28 2018. WITHIN TWO WEEKS I GOT WHAT IS CALLED THE 'DEATH WOBBLE' THE STEERING SHAKES UNCONTROLLABLY AND THE FRONT TIRES SHAKE SIDE TO SIDE WHEN YOU HIT A BUMP GOING OVER 50MPH. TOOK VEHICLE IN TO DEALER. AFTER WAITING OVER TWO WEEKS STEERING DAMPER WAS REPLACED. TWO MONTHS LATER SAME ISSUE. TOOK BACK TO DEALER NEW STEERING DAMPER PUT ON ALONG WITH WHAT THEY SAID WAS 'OTHER ISSUES ' I NOW KNOW THEY ALSO REPLACED THE TRACK BAR. TWO WEEKS LATER SAME ISSUE. TOOK TO ANOTHER DEALER WHOM I HEARD DELT WITH THIS MORE. THEY AGAIN REPLACED THE TRACK BAR. TWO DAYS LATER SAME ISSUE. I FILED A COMPLAINT WITH THE MANUFACTURER. THEY SAY IT DOESN'T FALL IN THE LEMON LAW. I HAVE NO ANSWERS AND AM FORCED TO DRIVE AN UNSAFE VEHICLE UNDER 45MPH. I HAVE NO ANSWERS AND THE DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO.

03/15/2019
Components: VISIBILITY/WIPER
Incident Date: 03/15/2019
Crash: No
Fire: No
Summary

WINDSHIELD CRACKS AND CHIPS EASILY SMALL ROCK CHIP SPREAD TO 10 INCHES WITHIN HOURS OF IMPACT VEHICLE HAS LESS THAN 175 MILES

03/14/2019
Components: STEERING,SUSPENSION
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 70 MPH ONTO A BRIDGE, THE FRONT END OF THE VEHICLE SUDDENLY BEGAN TO SHAKE AND VIBRATE VIOLENTLY. AFTER REDUCING THE SPEED TO 40 MPH, THE SHAKING AND VIBRATION CEASED. THE VEHICLE WAS TAKEN TO WALKER JEEP CHRYSLER (102 ORCHARD PARK RD, HURRICANE, WV) WHERE A SUSPENSION DAMPER WAS INSTALLED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT SUSPENSION DAMPERS WERE INSTALLED ON THREE SEPARATE OCCASIONS, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

03/14/2019
Components: EXTERIOR LIGHTING
Incident Date: 01/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFGXJW******
Summary

IN SNOWY CONDITIONS LED HEADLIGHTS QUICKLY BECOME SNOW COVERED CAUSING NEAR COMPLETE LOSS OF VISIBILITY. VEHICLE MUST BE STOPPED AND HEADLIGHTS MANUALLY CLEARED BEFORE PROCEEDING. THE SNOW ON THE HEADLIGHTS CAUSES A WHITE-OUT TYPE CONDITION WHERE EVEN THE IMMEDIATE SIDE OF THE ROAD IS NOT VISIBLE. FORTUNATELY WE WERE DRIVING ON A LOW TRAFFIC ROAD AT THE TIME. HIGHWAY SITUATIONS WOULD BE DEADLY. THIS VEHICLE IS NOT SAFE TO DRIVE IN DARK, SNOWY CONDITIONS, WHICH OCCUR FREQUENTLY IN MAINE. THIS ISSUE WAS REPORTED TO CHRYSLER-JEEP IN JANUARY AND THEY HAVE NOT PROVIDED ANY RESOLUTION.

03/14/2019
Components: STEERING
Incident Date: 03/04/2019
Crash: No
Fire: No
Summary

"DEATH WOBBLE" WHEN TRAVELLING AT 65 MPH OR FASTER AND HIT BUMPS OR IRREGULARITIES IN THE THE ROAD. THE WHOLE FRONT END SHAKES VIOLENTLY FROM SIDE TO SIDE UNTIL THE VEHICLE IS SLOWED TO LESS THAN 30 MPH.

03/13/2019
Components: STEERING,SUSPENSION
Incident Date: 02/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

SEVERE WOBBLING AT HIGHWAY SPEEDS USUALLY AFTER HITTING BUMP OR UNEVEN PAVEMENT.

03/13/2019
Components: SUSPENSION
Incident Date: 12/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING HIGH SPEEDS, THE VEHICLE VIOLENTLY VIBRATED. THE VEHICLE WAS TAKEN TO PREFERRED CHRYSLER DODGE JEEP RAM OF MUSKEGON (3146 HENRY ST, MUSKEGON, MI 49441, (877) 565-0628), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000.

03/11/2019
Components: STEERING
Incident Date: 03/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

STEERING LOCKED-UP WHILE DRIVING - STEERING WHEEL WOULD NOT TURN TO THE LEFT PAST APPROXIMATELY 11:00 GOING APPROXIMATELY 45-50 MPH. STEERING RETURNED WHEN SPEED DROPPED BELOW APPROXIMATELY 40 MPH BUT CONTINUED TO FREEZE AND FREE FOR APPROXIMATELY THE NEXT 0.5 MILE TRAVELING AT APPROXIMATELY 45 MPH.

03/11/2019
Components: STEERING
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING OVER 45 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE CONTACT PULLED THE VEHICLE OVER TO REGAIN CONTROL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON DODGE CHRYSLER JEEP RAM (481 US-46, BUDD LAKE, NJ 07828, (908) 850-8700) WHERE IT WAS DIAGNOSED THAT THE STEERING STABILIZER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

03/11/2019
Components: STEERING,SUSPENSION
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXE53JW******
Summary

TAKATA RECALL I PURCHASED A 2018 JEEP SAHARA WITH 18 MILES ON IT AND HAVE BROUGHT IT TO THE SHOP 2 TIMES FOR DEATH WOBBLE. IT STILL HAS THE ISSUE AND ITS GETTING WORSE. THE JEEP DEALERSHIP SEEMS TO HAVE NO ANSWERS ON HOW TO FIX IT. THE LAST ISSUE MADE ME SLOW DOWN TO APPROXIMATELY 20MPH ON THE HIGHWAY NEARLY RESULTING IN A REAR ENDING ACCIDENT.

03/11/2019
Components: STEERING
Incident Date: 03/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

GOING AROUND A GRADUAL LEFT TURN AT 40-50 MPH, STEERING LOCKED UP AND WAS UNABLE TO TURN AT ALL, NOT MATTER HOW MUCH EFFORT.

03/11/2019
Components: STEERING,SUSPENSION
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXCG8JW******
Summary

WOBBLE AFTER HITTING BUMP, EXPANSION JOINT, OR POT HOLE AT HIGHWAY SPEEDS.

03/10/2019
Components: SUSPENSION
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG8JW******
Summary

AFTER HITTING SOME MINOR POT-HOLES ON THE HIGHWAY WHILE GOING 55-60 MPH , THE FRONT END OF MY JEEP BEGAN SHAKING VIOLENTLY , MAKING IT HARD TO HOLD THE STEERING WHEEL TO CONTROL THE VEHICLE . I HAD TO COME TO ALMOST A COMPLETE STOP TO REGAIN CONTROL , THIS HAS OCCURRED TWICE , WITH THE DEALER CHANGING THE STEERING STABILIZER BOTH TIMES . THE FIRST TIME IT HAPPENED WAS ABOUT A MONTH AGO , THIS TIME IT OCCURRED ON 03/08/2019

03/10/2019
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 03/10/2019
Crash: No
Fire: No
Summary

I HAVE A 2018 JEEP WRANGLER JL AND SINCE I GOT THE TRUCK IN JULY 2018, THERE HAS BEEN AT LEAST 10 TIMES DURING WHICH I'M DRIVING ON THE HIGHWAY GOING OVER 50 MILES PER HOUR WHERE I WILL HIT A BUMP IN THE ROAD AND THE STEERING WHEEL STARTS SHAKING VIOLENTLY. IT HAPPENED 2 TIMES TODAY DURING A 2 HOUR DRIVE. IT CAN LAST FOR OVER A MINUTE AND I NEED TO SLOW DOWN CONSIDERABLY TO GET IT TO STOP.

03/09/2019
Components: STEERING
Incident Date: 02/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEGXJW******
Summary

WHILE DRIVING AT APPROX 60-65MPH, IN 30 DEGREE WEATHER AND ON THE HIGHWAY, I WAS COMING AROUND A BEND AND THE STEERING LOCKED UP. I COULD NOT TURN MY STEERING WHEEL AND ALMOST COLLIDED WITH A TRACTOR TRAILER AND WAS HEADING STRAIGHT INTO THE MEDIAN. AFTER PULLING ON THE STEERING WHEEL AND SLOWING DOWN, THE STEERING THEN LOOSEND AND MY CAR SWERVED ALMOST HITTING THE CAR IN THE NEXT LANE OVER. THIS HAS HAPPENED ON 2 OTHER SEPARATE OCCASIONS BESIDES THE ONE JUST EXPLAINED. I'M VERY CONCERNED OVER THE SAFETY OF MY FAMILY. THE DEALERSHIP 'COULDN'T DUPLICATE THE PROBLEM' SO NO REPAIR WAS DONE. THIS IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED ASAP.

03/08/2019
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 03/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

CAR WAS BROUGHT IN 3 TIMES FOR DEATH WOBBLE. FIRST COULD NOT REPLICATE, THEN PART WAS REPLACED WITH A PART REMOVED FROM ANOTHER VEHICLE AS THE REQUIRED PART WAS ON NATIONWIDE BACK-ORDER. THAT PART WAS DEFECTIVE, CAR WENT BACK IN THE SHOP AND WAITED FOR NEW PART TO COME IN. ON 3/6/19 THE DEATH WOBBLE REOCCURRED WITH MY VEHICLE. IT DOES NOT STOP UNTIL YOU REDUCE YOUR SPEED - DIFFICULT TO DO IN HEAVY TRAFFIC. CURRENTLY HAVE NOT RECEIVED RESPONSE FROM DEALER TO BRING CAR BACK IN. THEY HAD FCA ENGINEER LOOK AT IT THE LAST TIME IT WAS IN AND WILL NOT SEND ME COPY OF THE DOCUMENTATION.

03/08/2019
Components: STEERING
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN1JW******
Summary

SINCE I BOUGHT MY JEEP WRANGLER JL, I HAVE BEEN EXPERIENCING THE DEATH WOBBLE, SO THE DEALERSHIP HAS CHANGED THE STEERING DAMPER FOR THREE TIMES, BUT I HAVE THE SAME ISSUE. THIS IS SO RIDICULOUS, AND THEY JUST SAID THAT I HAVE TO WAIT FOR OTHER TIME TO CHANGE IT WITH AN AFTERMARKET PIECE. DRIVING THIS CAR IS EXTREMELY DANGEROUS, IT DOESN'T MATTER THE SPEED.

03/08/2019
Components: STEERING
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

STEERING WHEEL WILL RANDOMLY LOCK AND NOT ALLOW THE CAR TO MAKE TURNS. ISSUE WILL OCCUR WHILE DRIVING AT LOW SPEEDS OR PARKED. I HAVE VIDEO OF THE VEHICLE TURNED ON AND THE STEERING WHEEL NOT BEING ABLE TO TURN.

03/08/2019
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN1JW******
Summary

DEATH WOBBLE IF I HIT ANY LITTLE BUMP OR CREASE IN THE ROAD. I HAVE TO STOP THE VEHICLE COMPLETELY FOR IT TO STOP. ALSO IF I LET GO OF THE STEARING WHEEL, YHE VEHICLE VEARS OFF TO THE RIGHT OR LEFT.

03/08/2019
Components: STEERING
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

DEATH WOBBLE. THE STEERING SYSTEM IN THE VEHICLE WILL SHAKE VIOLENTLY AFTER HITTING A BUMP AT SPEEDS BETWEEN 40MPH AND 70MPH. THE SHAKING OF THE STEERING SYSTEM CONTINUES UNTIL THE VEHICLE IS SLOWED TO SPEEDS AROUND 40MPH AND BELOW, AT WHICH TIME THE SHAKING FADES UNTIL IT DISSIPATES COMPLETELY. THE SHAKING CANNOT ALWAYS BE ANTICIPATED AND CAN CAUSE PANIC WITH THE DRIVER, ESPECIALLY A DRIVER THAT HAS NEVER EXPERIENCED THE SHAKING BEFORE OR HAS NEVER DRIVEN THE VEHICLE BEFORE. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP TO ADDRESS THE ISSUE. THE STEERING DAMPER WAS REPLACED, BUT THE ISSUE WAS NOT RESOLVED. THE VEHICLE IS SCHEDULED TO GO BACK TO THE DEALERSHIP FOR FURTHER INSPECTION OF THE ISSUE. AT THIS POINT, I WOULD DEEM THE VEHICLE UNSAFE TO DRIVE AT HIGHWAY SPEEDS.

03/08/2019
Components: STEERING,SUSPENSION
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAGXJW******
Summary

AT HIGHWAY SPEEDS AFTER CROSSING AN UN-EVEN EXPANSION JOINT OR POTHOLE (STRAIGHT AND SWEEPING CURVES) THE FRONT END STARTS VIOLENTLY WOBBLING/SHAKING ALL THE WAY THROUGH TO THE STEERING WHEEL. MY 2018 WRANGLER JL 2DR HAS ONLY 1,030 MILES ON IT AND IS BONE STOCK OTHER THAN MOPAR SIDE STEPS. THIS HAPPENED 5 TIMES ON A 60 MILE DRIVE.

03/07/2019
Components: STEERING
Incident Date: 03/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

2 WEEKS AGO MY CHRYSLER ADVISED THE DEALERSHIP TO REPLACE THE STEERING DAMPER AFTER I EXPERIENCED VIOLENT VIBRATION IN THE WHEEL WHEN HITTING A BUMP ON THE HIGHWAY GOING 70MPH. YESTERDAY IT HAPPENED AGAIN AT ONLY 63MPH ON THE HIGHWAY. TAKING IT BACK AGAIN TO HAVE IT EVALUATED. THE VEHICLE ONLY HAS 4400 MILES ON IT.

03/07/2019
Components: STEERING
Incident Date: 07/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG6JW******
Summary

TOO MUCH PLAY IN THE STEERING WHEEL, DEAD ZONE BETWEEN 11:00 AND 1:00. HAVE TO DRIVE WITH TWO HANDS ON THE WHEEL AT ALL TIMES TO KEEP IT IN A STRAIGHT LINE AND FEELS DANGEROUS AT HIGHWAY SPEEDS. DEALERSHIP SAYS COLUMN FLASH IS UP TO DATE AND IS OPERATING AS DESIGNED. IF THAT INDEED IS THE CASE, THEN IT'S A BAD DESIGN. BEEN WAITING 8 MONTHS TO HEAR OF A FIX BUT NOTHING AS OF 3/07/2019.

03/07/2019
Components: STEERING
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

I HAD THE JEEP IN FOR SERVICE, THE FRONT END WOBBLED VIOLENTLY AND IT IS HARD TO KEEP THE JEEP GOING STRAIGHT IN THE LANE WITH ONE HAND, TWO HANDS MUST BE USED! THE DEALERSHIP INSTALLED A NEW STABILIZER SHOCK TO TAKE CARE OF THE THE FRONT END WOBBLE WHICH SEEMS TO OF HELPED. WHEN GOING OVER BUMPS IN THE ROAD AT SPEEDS ABOVE 55 MILES AN HOUR I CAN STILL FEEL THE WOBBLE BUT ITS DAMPENED BY THE SHOCK. THE DEALERSHIP FLASHED THE ECM WITH AN UPDATE FOR THE STEERING, BUT IN MY OPINION IT DID NOT FIX THE PROBLEM. I SEE THIS SAME PROBLEM ON OTHER JEEPS ALL OVER THE INTERNET, AND HAVE ALSO DRIVEN OTHER 2018 JEEP WRANGLERS AT OTHER DEALERSHIPS AND THEY ALSO HAVE THE SAME PROBLEM. IT HAS TO BE SOMETHING WITH THE ELECTRIC ASSIST ON THE STEERING. I DON'T THINK THIS VEHICLE IS SAFE TO DRIVE! I HAVE A 19 YEAR DAUGHTER WHO CANT UNDERSTAND WHY I DONT LET HER DRIVE THE VEHICLE! TRY TO EXPLAIN THAT TO YOUR DAUGHTER WHO THINKS LOVES THE VEHICLE. I DO HAVE A REF# 11164329

03/07/2019
Components: STEERING
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

WHEN DRIVING AT HIGHWAY SPEED, APPROX 70 MPH, AND HITTING A SMALL BUMP IN THE ROAD THE STEERING COLUMN AND INTERIOR OF THE CAR SHOOK VIOLENTLY. (DEATH WOBBLE). I HAD TO SLOW DOWN RATHER QUICKLY AND WAS ALMOST REAR ENDED BY THE CAR BEHIND ME,. THIS HAPPENED PRIOR AND WE BROUGHT IT BACK TO THE DEALER AND THEY THE REPLACED A PART, BUT THAT OBVIOUSLY THAT DID NOT FIX THE PROBLEM.THE FIRST TIME IT HAPPENED MY WIFE WAS DRIVING AND I TOLD HER IT'S JUST A JEEP AND THAT IS HOW THEY RIDE OVER BUMPS, BUT AFTER IT HAPPENED TO ME, I KNEW RIGHT AWAY THAT WAS WHAT SHE FELT THE FIRST TIME! WE BROUGHT THE CAR TO THE DEALERSHIP AND THEY SAID IT THIS IS NOT THE FIRST TIME SOMEONE HAS COMPLAINED ABOUT THIS. THE CAR IS AT THE DEALERSHIP AND WE ARE NOT SURE IT WILL EVER BE FIXED PROPERLY. SHE DOES NOT WANT TO DRIVE THE CAR AGAIN

03/07/2019
Components: STEERING,SUSPENSION
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG2JW******
Summary

A VERY EXTREME VIBRATION IN THE STEERING WHEEL OCCURS AT CERTAIN TIMES WHEN AN UNEVEN ROAD IS ENCOUNTERED AT HIGHWAY SPEEDS ALSO KNOWN AS DEATH WOBBLE. THE STEERING DAMPER WAS REPLACED AND DOES NOT SOLVE THIS ISSUE. THE VEHICLE MUST BE PULLED OVER TO THE EMERGENCY LANE AND A COMPLETE STOP MUST OCCUR BEFORE CONTINUING ON. UNTIL THIS PROSES HAS BEEN COMPLETED IT FEELS LIKE THE VEHICLE IS LOOSING CONTROL BY THE OPERATOR. THIS USUALLY OCCURS AT A SPEED OF 45 MILES AN HOUR ON UP.

03/07/2019
Components: STEERING,SUSPENSION
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG4JW******
Summary

THERE IS A LOT OF PLAY IN THE STEERING AT NORMAL SPEEDS. ALSO WHILE DRIVING DOWN THE ROAD MINOR BUMPS MAKE THE CAR JART IN EITHER DIRECTION AND WHEN LARGER BUMPS ARE HIT THE VEHICLES STEERING WHEEL SHAKES VIOLENTLY BACK AND FOURTH UNTIL I SLOW DOWN. MY WIFE STATED THAT SHE LOOKED IN HER REARVIEW MIRROR AS I WAS FOLLOWING HE AND SHE SAID IT LOOKED LIKE THE WHEELS WERE WOBBLING . THE CAR IS CURRENTLY IN THE SHOP WAITING TO BE REPAIRED. THEY SAID THE STEERING DAMPNER NEEDED REPLACE, BUT FROM WHAT I READ THAT WILL JUST MASK THE PROBLEM FOR NOW

03/07/2019
Components: STEERING
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

MY JEEP SHAKES VIOLENTLY AT HIGHWAY SPEEDS WHEN I HIT A BUMP IN THE ROAD OR ANYTHING THAT IS UNEVEN. IT'S NOW AT THE DEALER FOR THE 4TH TIME THEY CAN'T FIGURE OUT WHAT'S WRONG. I WILL NOT DRIVE THIS TRUCK IT'S DANGEROUS.

03/07/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 03/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

"DEATH WOBBLE" VIOLENT LEFT TO RIGHT SHAKING IN THE STEERING WHEEL AND WHOLE FRONT END OF JEEP. HAPPENS ANYTIME AFTER HITTING BUMP, POTHOLE, BRIDGE JOINT; ON ANY TYPE OF ROAD AND SPEEDS FROM 40MPH TO 80MPH+. ISSUE DOES NOT RESOLVE ITS SELF UNTIL SLOWING THE VEHICLE DOWN TO VERY LOW SPEEDS, SOMETIMES AS LOW AS 30MPH. *NO* 'UPGRADES' OR ANY AFTERMARKET PARTS/WORK HAVE BEEN DONE TO THE JEEP.

03/06/2019
Components: STEERING
Incident Date: 03/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDNXJW******
Summary

THERE'S AN INCH OF STEERING PLAY, BOTH LEFT AND RIGHT. VEHICLE SWERVES AND IS DIFFICULT TO MAINTAIN A SINGLE LANE. CONSTANTLY HAVING TO CORRECT STEERING AND FEELS THAT IF I WERE TO OVER CORRECT IN AN EMERGENCY SITUATION I COULD EASILY LOSE CONTROL. FEELS LIKE I'M DRIVING IN HIGH WINDS. TOOK VEHICLE TO DEALERSHIP DAY AFTER IT WAS PURCHASED AND THEY ADJUSTED TO THE TOE AND REPROGRAMMED THE STEERING BOX. FEELS SLIGHTLY BETTER, BUT STILL HAVING SAME ISSUES MAINTAINING A LANE. DOESN'T MATTER IF I'M DRIVING AT A LOW OR HIGHER RATE OF SPEED. IS MOST NOTICEABLE WHILE DRIVING STRAIGHT, AND NOT AS NOTICEABLE WHILE TURNING, BUT STILL NOTICEABLE.

03/06/2019
Components: STEERING
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

STEERING WHEEL 'LOCKED UP' WHILE NEGOTIATING A CURVE. DRIVING ABOUT 60-65. MPH. HAD A HARD TIME NOT DRIVING OFF THE ROADWAY.

03/05/2019
Components: STEERING
Incident Date: 08/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG6JW******
Summary

THE STEERING WHEEL IS SHAKING VIOLENTLY AT HIGH SPEEDS AT UNEVEN SURFACES AFTER THE REPLACEMENT OF THE STEERING DUMPER AND THE SOFTWARE UPDATE STILL THE CAR HAS THE SAME PROBLEM.REALLY HARD TO KEEP IT STRAIGHT ON THE HIGHWAY,EXCESS PLAY ON THE STEERING WHEEL.NOT SAFE AT ALL

03/05/2019
Components: SUSPENSION
Incident Date: 03/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

WHEN TRAVELING AROUND 65 MPH, WHENEVER I HIT A POTHOLE OR BRIDGE EXPANSION JOINT THE FRONT END OF MY 2018 WRANGLER JLU STARTS TO SHIMMY. ON THE INTERNET IT'S GIVEN THE NICKNAME OF "DEATH RATTLE". THE SHIMMY/VIBRATION LASTS FROM 5 TO 10 SECONDS AND SOMETIMES REQUIRES SLOWING DOWN TO MAKE IT STOP.

03/05/2019
Components: VISIBILITY/WIPER
Incident Date: 03/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG5JW******
Summary

WINDSHIELD ON JEEP WRANGLER 2018 AND NEWER JL MODELS ARE WEAKER THAN EXPECTED. I'VE HAD 2 CRACKS IN THE WINDSHIELD IN LESS THAN 5K MILES. OTHER OWNERS ARE EXPERIENCING SIMILAR ISSUES, SOME AS QUICKLY AS LEAVING THE DEALER LOT. THE FRONT DEFROSTER MAY BE CAUSING ISSUES WHICH WEAKEN THE GLASS. THE IMAGES BELOW SHOW ONE OF MY CRACKS. THE SECTION FROM THE DRIVER SIDE WIPER TO PASSENGER SIDE FRACTURED IN ONE SHOT WITH AN AUDIBLE CRACK. THIS WAS AFTER THE DEFROST WAS TURNED ON. HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/CRACKED-WINDSHIELD-CLUB.5935/PAGE-23#POST-588325

03/05/2019
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
Incident Date: 03/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG6JW******
Summary

MY VEHICLE HAS UNDER 3000 MILES. I HAVE ALREADY TAKEN IT IN ONCE TO SEE A DEALER ABOUT THIS PROBLEM. WHEN GOING 50MPH OR HIGHER, AFTER I HIT A BUMP, MY STEER WHEEL WILL VIBRATE FOR A COUPLE OF SECONDS THEN STOP. TWICE NOW, AFTER HITTING A BUMP ON THE HIGHWAY, GOING OVER 50 MPH AND SURROUNDED BY TRAFFIC, THE STEERING WHEEL AND THE VEHICLE SHOOK VIOLENTLY. THE FIRST TIME IT LASTED ABOUT 10 SECONDS. I IMMEDIATELY TOOK TO DEALER AND THEIR PAPERWORK SAYS THAT THE STEERING DAMPENER WAS REPLACED. THE SECOND TIME JUST HAPPENED BUT LUCKILY IT ONLY LASTED 2 SECONDS. BOTH TIMES IT ONLY STOPPED SHAKING AFTER I SLOWED DOWN UNDER 50 MPH WHILE ON A BUSY HIGHWAY WHICH HAS CARS GOING 70 MPH. THIS A MAJOR SAFETY CONCERN. I'VE BEEN READING ON FORUMS AND I'M NOT THE ONLY DRIVER EXPERIENCING THIS. PLEASE MAKE THIS AWARE BEFORE SOMEONE GETS INJURED OR EVEN KILLED DUE TO THIS DEFECT.

03/04/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAN8JW******
Summary

BATTERY GROUND CABLE SPARKS WHEN REMOVED NO MATTER HOW LONG YOU WAIT. BATTERY CHARGE DECREASED TO 60 % CHARGE BEFORE DISCONNECTED. VEHICLE IS STATIONARY IN MY GARAGE. VEHICLE HAS FIFTEEN RELAYS UNDER HOOD MANY OF WHICH ARE ALWAYS IN ON STATE. AM INSTALLING 180 AMP RELAY TO ISOLATE BATTERY. THIS VEHICLE IS HAZARD TO FIREMEN. MOST RELAYS DRAW 1.4 AMPS IN ON STATE.

03/04/2019
Components: STEERING,SUSPENSION
Incident Date: 03/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG6JW******
Summary

JEEP ATTEMPTED A SECOND FIX OF THE DEATH WOBBLE PROBLEM. BY CHANGING OUT THE DAMPENERS AND EXTENDING SOME ROD. WELL IT DID HELP WITH THE DEATH WOBBLE, IF YOU HIT CERTAIN BUMPS JUST RIGHT WITH THE WHEEL TURN, IT STILL FEELS LIKE THERE'S A SLIGHT WOBBLE, THAT IS QUICKLY CORRECTED . AFTER THIS SECOND FIX. MY JEEP NO LONGER RIDES LIKE IT USED TO. I FIND MYSELF DRIFTING MORE EASILY AND THE STEERING NOT AS IT WAS BEFORE

03/03/2019
Components: STEERING,SUSPENSION,STRUCTURE
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

I HAVE A JEEP WRANGLER UNLIMITED JL SPORT PURCHASED IN JUNE OF 2018. JUST RECENTLY EVERY TIME I GET ABOVE 60-65 MPH I GET A MASSIVE AMOUNT OF VIBRATION ALSO KNOWN AS 'DEATH WOBBLE' THIS IS HAPPENING AT HIGHWAY SPEEDS AND CAN START EVEN IF I DONT HIT A BUMP OR POTHOLE. THE ONLY WAY TO GET OUT OF IT IS TO BRAKE HARD TO SLOW THE VEHICLE DOWN TO STOP IT. HAS POSSED A SAFETY HAZARD TO ME BECAUSE IT MAKES ME LOOSE CONTROL OF THE VEHICLE AS I CANT TURN OUT TO MOVE MY VEHICLE TO THE SIDE OF THE ROAD. THE DEATH WOBBLE IS CAUSED BY A COMBINATION OF ITEMS AND THIS SHOULD BE INVESTIGATED TO SEE WETHER A SAFETY NOTICE IS NEEDED.

03/03/2019
Components: STEERING,SUSPENSION
Incident Date: 11/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN7JW******
Summary

DEATH WOBBLE. VEHICLE HAS BEEN IN TWICE TO GET FIXED. ONCE FOR A MONTH. NOW WE HAVE LESS THAN 4000 MILES ON IT AND IT IS STILL THERE. WE HAVE A HORRIFYING VIDEO ALSO.

03/03/2019
Components: STEERING
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

WHEN TRAVELING AT SPEEDS ABOVE 60 MPH AND A BUMP IS HIT OR A BRIDGE IS CROSSED, THE STEERING WHEEL, FRONT TIRES, AND FRONT OF THE TRUCK VIBRATES VIOLENTLY. TWO STEERING DAMPERS HAVE BEEN PUT ON THE JEEP WHICH REDUCES THE SHAKING FOR A SHORT PERIOD OF TIME BEFORE IT RETURNS.

02/28/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWFG5JL******
Summary

THERE'S ABOUT A HALF SECOND DELAY IN THE HORN WHEN PRESSING THE CENTER OF THE STEERING WHEEL. THIS COULD BE A SAFETY CONCERN IF YOU'RE TRYING TO WARN AN UNATTENTIVE MOTORIST IN A POTENTIAL COLLISION.

02/27/2019
Components: STEERING,SUSPENSION
Incident Date: 02/23/2019
Crash: No
Fire: No
Summary

AT HIGHWAY SPEEDS, 3 TIMES NOW THE STEERING WHEEL BEGINS TO SHAKE QUITE VIOLENTLY AND IMPEDED ONE'S ABILITY TO CONTROL THE CAR. THIS CONDITION APPEARS TO LAST UNTIL SPEED IS SIGNIFICANTLY REDUCED. THE JEEP WRANGLER 4 DOOR IS A 2018 WITH LESS THAN 6K MILES.

02/27/2019
Components: STEERING
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG7JW******
Summary

WHEN HITTING A POTHOLE, BRIDGE CONNECTION, OR OTHER LARGE BUMP AT SPEEDS OF 60+ MPH, THE STEERING WHEEL AND VEHICLE SHAKE VIOLENTLY. THIS REQUIRES A DRASTIC REDUCTION OF SPEED ON THE HIGHWAY, ALONG WITH TIGHT CONTROL OF THE STEERING WHEEL. THE SPEED REDUCTION IS POTENTIALLY DANGEROUS TO YOU AND OTHER VEHICLES NEAR YOU, LET ALONE THE VIOLENT SHAKING OF THE VEHICLE CAUSING POTENTIAL MECHANICAL PROBLEMS AND HUMAN ERROR. QUICK FIX AT JEEP DEALERSHIP REPLACING STABILIZER ACTS AS A BAND AID WITHOUT ANY ACTUAL SOLUTION TO THE ISSUE.

02/27/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 12/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

AT HIGHWAY SPEEDS (60-80MPH) THE VEHICLE SHAKES VIOLENTLY AFTER GOING OVER A BUMP OR DEFORMITY IN THE ROAD. HAS OCCURRED ON MULTIPLE OCCASIONS. EVERYTHING SHAKES NOT JUST THE STEERING WHEEL. LASTS UNTIL VEHICLE SPEED REDUCES.

02/27/2019
Components: STEERING,SUSPENSION
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG4JW******
Summary

VEHICLE BECOMES VERY UNSETTLED WHEN CROSSING PAVEMENT JOINTS AND BRIDGE TRANSITIONS ON HIGHWAYS AT SPEED THE VEHICLE STARTS FRONT END DEATH WOBBLE

02/27/2019
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 02/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

CURRENTLY I HAVE TWO ISSUES I BELIEVE MY 2018 WRANGLER JL TO BE EXPERIENCING. THE FIRST IS A CONSTANT CLICKING NOISE COMING FROM THE UNDERCARRIAGE OF THE VEHICLE, MAINLY IN THE REAR. THIS OCCURS AT SLOW SPEEDS (10MPH OR LESS). THE DEALER REPLACED MY REAR AXLE BUT TO NO AVAIL. THE SECOND ISSUE IS THAT I DO NOT BELIEVE I AM ABLE TO FILL MY FUEL TANK TO THE PROPER CAPACITY. ( HAVE A 4-DOOR JL) FROM 'LOW MILEAGE' WARNING TO FULL, TYPICALLY I GET ABOUT 16 GALLONS.

02/27/2019
Components: STEERING
Incident Date: 02/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

STEERING WHEEL HAS EXCESS PLAY, WANDERS AROUND THE HIGHWAY WENT AT HIGHWAY SPEEDS, ESPECIALLY IN TURNS.

02/26/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

I GO AND GET IN MY JEEP, IT'S RAINING A LITTLE TURN ON DEFROST AND THE WINDSHIELD CRACKS, JUST SITTING STILL, IT'S NOT SNOWING SLEETING OR FREEZING RAIN JUST RAINING

02/26/2019
Components: STEERING
Incident Date: 01/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

WHEN DRIVING THE STEERING HAS PLAY AND MUST CONSTANTLY CORRECT TO KEEP CAR GOING STRAIGHT. DRIFTS AND WANDERS, THIS IS NOT A FOLLOWING THE CROWN ISSUE. VERY NOTICEABLE AT LOCAL SPEEDS (20-40 MPH) AND DRIVING CONSTANTLY ON A STRAIGHT ROAD

02/26/2019
Components: VISIBILITY/WIPER
Incident Date: 02/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

HOW'S IT GOING. I ENTERED MY CAR IN THE PARKING LOT OF MY WORK AND TURNED THE JEEP ON. WITHIN A MINUTE WHILE SITTING THERE I HEARD LIKE A POP AND A CRACK AND I NOTICED A SMALL CRACK ABOUT 5-6' IN LENGTH. IT STARTED AT THE BOTTOM OF MY DRIVER WIDE WINDOW AND RAN VERTICAL. OVER THE COURSE OF THE NEXT WEEK THIS SMALL CRACK TURNED LEFT AND RIGHT AND ENDED UP ENGULFING MY WHOLE WINDSHIELD. I AM PART OF JLWRANGLERFORUMS.COM AND I HAVE LEARNED THAT THIS HAS HAPPENED TO NUMEROUS VEHICLES. BETWEEN THE PHANTOM CRACKS SHOWING UP AND OTHERS GETTING HUGE CRACKS FROM ROCK CHIPS SOMETHING NEEDS TO BE DONE WITH THIS WINDSHIELD. I OWNED A WRANGLER TJ FOR OVER 4 YEARS AND NEVER ONCE HAD A WINDSHIELD PROBLEM. ANY HELP WOULD BE GREAT. THANK YOU (XXX). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

02/26/2019
Components: STEERING
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

MY CAR IS SHAKING NON STOP AFTER I HIT A BUMP ON THE ROAD, IT CAN LAST UP TO 1 1/2MINUTE NON STOP. TOOK INTO THE DEALER AND WAS TOLD AFTER 1 WK THAT THERE WAS NOTHING WRONG WITH IT. I HAVE UNDER 5,000 MILES ON MY CAR.

02/26/2019
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 02/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN6JW******
Summary

MY JEEP IS VERY DANGEROUS. THE JEEP WILL ONLY DRIVE OK IF YOU DRIVE ON A L NEWLY PAVED AND TOTALLY FLAT SURFACE. - WHEN YOU HIT A BUMP THERE IS AN EXTENDED VIBRATION, QUESTIONABLE HANDLING CHARACTERISTICS AND THE CAR LITERALLY JUMPS LANE AND MOVES SIDE TO SIDE WITHOUT HAVING ANY CONTROL OVER THE VEHICLE. IT HAPPENS EVERY TIME I DRIVE AND REPEATEDLY EACH TIME I DRIVE. THE JEEP ALSO HAS THE JEEP DEATH WOBBLE - THE CRAZY VIBRATION OF THE WHOLE CAR. BOTH ISSUES ARE WORSE AT HIGHER SPEEDS BUT WHEN IT HAPPENS YOU HAVE ABSOLUTELY NO CONTROL OVER THE CAR.. THE FRONT END VIBRATIONS TRANSITION INTO THE VEHICLE JUMPING LANES AND MOVEMENT THAT VARIES IN SEVERITY DUE TO SPEEDS. IT IS VERY SCARY AND VERY DANGEROUS. I HAVE BROUGHT THE CAR TO THE DEALER AND BOTH THE DEALERSHIP AND CHRYSLER'S SPECIAL REGIONAL TECH HAVE CONFIRMED THIS ISSUE. IT HAPPENS WHILE IN MOTION, ON ANY STREET, AT ANY SPEED, WHETHER DRIVING STRAIGHT OR TURNING - IT HAPPENS ALL THE TIME, AT ANY MOMENT WITH NO NOTICE. IT HAPPENS EVERY DAY YOU DRIVE THE CAR SO HARD BUT I PUT IN TODAYS DATE BC YOU ASKED FOR A DATE. IT DID HAPPEN TODAY FOR CHRYSLERS SPECIAL REGIONAL TECH TOO. IT ALSO HAPPENS AT ALL SPEEDS BUT IS WORSE AT HIGHER SPEEDS.

02/26/2019
Components: STEERING,SUSPENSION
Incident Date: 01/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG9JW******
Summary

VEHICLE PURCHASED NEW FROM DEALERSHIP. WITHIN FIRST 100 MILES WAS TRAVELING DOWN HWY AT APPROXIMATELY 70 MILES PER HOUR, I HIT A BUMP IN THE ROAD WHILE BEARING LEFT. TRUCK STARTED SHAKING VIOLENTLY. STEERING WHEEL SAME. AS TRUCK SLOWED DOWN SHAKING STOPPED... DEALER REPLACED STABILITY BAR AND STATED PROBLEM WAS CORRECTED... WITHIN FIRST WEEK OF TRUCK BEING RETURNED, I WAS TRAVELING ON HWY, THIS TIME HIT A BUMP IN ROAD WHILE BEARING RIGHT. TRUCK STARTED SHAKING VIOLENTLY TO THE POINT I BARELY AVOIDED AN ACCIDENT WITH A VEHICLE TO MY FRONT AND ANOTHER TO MY SIDE... VEHICLE WAS RETURNED TO DEALERSHIP, THIS TIME SPOKE WITH GENERAL MANAGER, WAS TOLD AS OF YET THEIR IS NO SOLUTION. CORPORATE WILL HAVE TO RECOMMEND A FIX. I'VE OWNED THIS VEHICLE FOR APPROX 1 MONTH AND 2 WEEKS. IT'S BEEN IN DEALERS POSSESSION FOR THIS AND NUMEROUS OTHER PROBLEMS FOR MORE THAN HALF THAT TIME. AT TIME OF FIRST REPAIR I ASKED DEALERSHIP FOR REPAIR PAPERWORK, WAS TOLD IT WAS NOT READY, IT WOULD BE MAILED TO ME. AT TIME OF SECOND I AM STILL AWAITING DOCUMENTATION FROM FIRST INCIDENT WHICH HAS STILL NOT BEEN PROVIDED. FIRST INCIDENT OCCURRED 1/24/19. DEALER KEPT VEHICLE FOR APPROXIMATELY 20 DAYS. SECOND INCIDENT OCCURRED MORNING OF 2/26/19 AS OF THIS WRITING.

02/25/2019
Components: VISIBILITY/WIPER
Incident Date: 01/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG6JW******
Summary

WINDSHIELD CRACKED IN CENTER WHILE RUNNING DEFROSTER. 2000 MILES ON ODOMETER, NO ROCK STRIKES. VEHICLE WAS STATIONARY ON A VERY COLD DAY.

02/23/2019
Components: STEERING
Incident Date: 02/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN6JW******
Summary

LOOSE STEERING, CAUSES OVER CORRECTION AT HIGHWAY SPEEDS. SUSPECT THE LACK OF RIGIDITY IN THE RUBBER BUSHINGS TO BE TOO SOFT, CAUSING A HALF INCH DEAD SPOT IN THE STEERING BEFORE THE WHEELS ADJUST TO THE STEERING WHEEL INPUT.

02/23/2019
Components: STEERING
Incident Date: 10/01/2018
Crash: No
Fire: No
Summary

JEEP WONDERS WHEN ON THE HIGHWAY. FEEL LIKE I NEED TO ALWAYS HANG ON WITH 2 HANDS

02/22/2019
Components: STEERING
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

STEERING IS LOOSE AND VEHICLE WANDERS ALL OVER THE ROAD. CONSTANT CORRECTION OF THE WHEEL IS REQUIRED TO STAY IN LANE. MOST NOTICEABLE AT HIGHWAY SPEEDS BUT IS APPARENT AT ALL SPEEDS.

02/22/2019
Components: STEERING
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

WHILE DRIVING AT 40 MPH THE STEERING LOCKED UP AND I COULD NOT TURN. APPLIED BRAKES AND ADDITIONAL PRESSURE TO STEERING WHEEL AND WAS ABLE TO STEER VEHICLE ENOUGH TO AVOID ANY COLLISION, CAME TO A STOP AND STEERING SEEMED TO RETURN TO NORMAL. THIS HAPPENED AT ABOUT 9500 MILES. THIS HAPPENED 1/19 WAS DRIVING AT 55 MPH, AND HIT A DIP IN THE ROAD. THE ENTIRE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY, WENT LEFT OF CENTER, APPLIED BRAKES AND SLOWED VEHICLE DOWN. REGAINED ENOUGH STEERING TO RETURN TO MY LANE AT ABOUT 10/15 MPH. ON COMING TRAFFIC SLOWED TO A STOPPED TO ASSIST IN AVOIDING AN ACCIDENT. THIS HAPPENED AT ABOUT 11000 MILES. THIS HAPPENED 2/21/19

02/22/2019
Components: STEERING,WHEELS
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG9JW******
Summary

AT A SPEED OF APPROX. 75 MPH AFTER HITTING A NUMBER OF PUMPS/POTHOLES ON THE HIGHWAY THE STEERING WHEEL STARTED TO VIBRATE/SHAKE LIKE CRAZY - A TERRIFYING SITUATION IN RUSH HOUR ON A HIGHWAY. THE SHAKING STOPPED ONCE THE SPEED WAS UNDER 50 MPH.

02/22/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

VEHICLE STEERING WHEEL COMPLETELY LOCKS UP WHILE DRIVING ON HIGHWAY NEARLY CAUSING AN ACCIDENT AS YOU ARE UNABLE TO CORRECT WHEEL FOR UP TO 10 SECONDS. WHILE TSB 08-092-18 WAS ISSUED 7 MONTHS AGO THIS PRESENTS A SIGNIFICANT POSSIBILITY FOR ACCIDENT AND INJURY AND SHOULD BE RECALLED FOR ANYONE AFFECTED.

02/22/2019
Components: STEERING
Incident Date: 02/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

AT SPEEDS OVER 70 MPH WHEN I HIT A BUMP OR SEAM IN THE ROAD THE STEERING WHELL VIBRATES VIOLENTLY AS IF SOMETHING HAS DISCONNECTED. AFTER ABOUT 10 SECONDS IT STOPS. THIS HAS HAPPENED 3 TIMES IN 2 WEEKS. VEHICLE ONLY HAS 4K MILES ON IT. ANY SPEED OVER 65 CAUSES A LOOSENESS IN THE WHEEL ON UNEVEN PAVEMENT EVEN WHEN NOT VIBRATING. AFTER INSPECTION DEALER CONTACTED CHRYSLER AND THEY ADVISED REPLACING STEERING DAMPER. DEALER ADVISED TO DRIVE WITH CAUTION TILL THE PART CAME IN BUT I ASKED FOR A LOANER AS IT OBVIOUSY UNSAFE TO DRIVE.

02/22/2019
Components: STEERING
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

LOSE STEERING. CAN TURN THE STEERING WHEEL CONSIDERABLY WITHOUT TURNING THE WHEELS. THIS MAKES TRYING TO DRIVE STRAIGHT EXHAUSTING AND DANGEROUS. MEETING OR PASSING LARGE RIGS IS ESPECIALLY DANGEROUS.MY DEALERSHIP DENYS AN ISSUE.

02/22/2019
Components: SUSPENSION
Incident Date: 01/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

I HAVE ALREADY FILED ONE COMPLAINT ON THIS AND HEARD NOTHING. THIS IS THE SECOND TIME I HAVE HAD MY 2018 WRANGLER INTO THE SHOP FOR REPAIR FOR THE SAME ISSUE OF THE "DEATH WOBBLE" (WHEN HITTING A BUMP ON THE HIGHWAY IT GOES INTO A TERRIBLE WOBBLE YOU MUST SLOW WAY DOWN FOR). NO RECALL AND STILL HAVING PROBLEMS. THE LAST TIME IT WAS IN THE SHOP RECENTLY IT WAS IN THERE FOR 4 WEEKS. THIS IS RICICULOUS!

02/21/2019
Components: STEERING
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN7JW******
Summary

THE CAR TENDS TO WANDER AT HIGHWAY SPEED( 65MPH) . WHEN DRIVING AT HIGHWAY SPEED I AM CONSTANTLY ADJUSTING THE STEERING TO MAINTAIN LANE. MOST CARS DO THIS TO SOME DEGREE, BUT THIS VEHICLE DOES IT TO EXCESS. I CONSIDER THIS A SAFETY ISSUE.

02/21/2019
Components: STEERING,SUSPENSION
Incident Date: 11/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN1JW******
Summary

LEASED THE JEEP WRANGLER JL IN OCTOBER 2019. WITHIN 3 WEEKS, THE "JEEP WOBBLE" OCCURRED ON THE HIGHWAY AT A SPEED OF 65 MPH. GOING OVER A BRIDGE, THE CAR HIT A CONNECTOR IN ROAD AND STARTED SHAKING VIOLENTLY. I WAS IN THE LEFT LANE AND HAD TO SLOW THE CAR DOWN IMMEDIATELY AS IT FELT OUT OF CONTROL, CAUSING CARS BEHIND ME TO BRAKE. I MOVED OVER A LANE AND THE CAR STOPPED SHAKING ONCE I SLOWED DOWN BELOW 50MPH. I BROUGHT THE CAR IN TO DEALERSHIP AND WAS TOLD IT'S NOT UNDER RECALL AND IT'S NOT A SAFETY ISSUE. I COMPLETELY DISAGREE THAT IT'S NOT A SAFETY ISSUE AS DODGING CARS ON THE HIGHWAY IN ORDER TO SLOW MY CAR DOWN WHILE IT SHAKES VIOLENTLY IS CLEARLY A SAFETY ISSUE FOR EVERYONE ON THE ROAD. THE DEALERSHIP INSTALLED A DAMPENER. I FINALLY GOT THE CAR BACK AFTER A WEEK AND WITHIN DAYS, THE SAME THING HAPPENED ON THE HIGHWAY. I BROUGHT THE CAR BACK IN TO THE DEALERSHIP WHERE I WAS TOLD THEY WERE CONTACTING CHRYSLER TO SEE IF THEY INSTALLED THE PART CORRECTLY. MY CAR WAS THERE FOR ANOTHER WEEK WHILE THEY WAITED FOR CHRYSLER TO RETURN THEIR PHONE CALL. THEY INSTALLED A STRONGER PART, I WAS TOLD AND THEN FINALLY HAD MY CAR BACK. WITHIN A COUPLE OF WEEKS, THE WOBBLE HAPPENED AGAIN. I DROPPED THE CAR BACK AT THE DEALERSHIP LAST WEEK ON 2/13 WHERE IT REMAINS. I HAVE NOT RECEIVED WORD ON WHAT IS BEING DONE AT THIS POINT. EXTREMELY FRUSTRATING AS WE ARE LEASING THIS CAR AND IT'S BEEN AT THE DEALERSHIP FOR ALMOST 4 WEEKS TOTAL, WHICH IS ONE MONTH PAYMENT WITHOUT ME EVEN DRIVING THE CAR. WE ARE LOOKING INTO LEMON LAW SINCE THIS PARTICULAR VEHICLE IS NOT PART OF ANY RECALL. AGAIN, THIS IS A MAJOR SAFETY CONCERN FOR THE DRIVER AND PASSENGERS IN THE CAR. I HAVE 2 KIDS THAT TRAVEL WITH ME IN THAT JEEP AND AM NEVER COMFORTABLE DRIVING ON THE HIGHWAY AS I NEVER KNOW WHEN THAT VIOLENT SHAKE WILL HAPPEN.

02/21/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4AJWAG9JL******
Summary

VEHICLE WILL NOT START AFTER LIGHT TO MODERATE USE. AFTER USING THE VEHICLE FOR 20-30 MINUTES AND IT IS TURNED OFF, THE VEHICLE WILL NOT ALWAYS START BACK UP. IF THE TRANSMISSION TEMPERATURE INDICATOR DOES NOT SWITCH FROM 163 DEGREES TO ABOVE 200 DEGREES, THE VEHICLE WILL NOT IMMEDIATELY START BACK UP IF IT IS TURNED OFF. IT SEEMS THAT THE VEHICLE IS SENDING THE WRONG TEMPERATURE TO THE STARTER AND IT IS PREVENTING IT FROM READING THE CORRECT TEMPERATURE WHICH WOULD ALLOW PROPER STARTUP. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE AND I TOOK IT TO THE DEALERSHIP TO HAVE IT LOOKED AT BUT THEY SAID THEY WERE UNABLE TO HELP ME SINCE THE VEHICLE WOULD NOT REPLICATE THE PROBLEM. I SHOWED THEM VIDEO FOOTAGE OF THE VEHICLE NOT STARTING BUT THEY SAID THEY STILL COULD NOT HELP ME UNLESS THEY COULD REPRODUCE THE ISSUE. THIS HAS HAPPENED AT LEAST TEN TIMES NOW SINCE I PURCHASED THE VEHICLE. THERE IS A RECALL FOR THIS PROBLEM (U87) BUT FOR SOME REASON, MY VEHICLE'S VIN NUMBER IS NOT PART OF THE RECALL.

02/21/2019
Components: STEERING,SUSPENSION
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

GOING APPROXIMATELY 70 MPH ON THE FREEWAY MY JEEP VERY SUDDENLY BEGAN TO SHAKE/VIBRATE VERY VIOLENTLY. EXTREMELY DIFFICULT TO MAINTAIN CONTROL. FELT LIKE THE CAR WAS GOING TO COME APART/TIRES WERE GOING TO FALL OFF. AFTER SLOWING DOWN TO MAYBE 30 MPH THE SHAKING RESOLVED. JEEP HAS APPROXIMATELY 5800 MILES ON IT.

02/21/2019
Components: STEERING
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

THIS EVENING WHILE AT HIGHWAY SPEED (70MPH) I CROSSED O ER AN OVERPASS ON A SLIGHT TURN. JUST AFTER THE OVERPASS WAS A SLIGHT BUMP AND MY JL BEGAN SHAKING VIOLENTLY. I WAS CERTAIN THAT SOMETHING HAD BROKEN BASED UPON HOW VIOLENTLY IT AHOOK. I QUICKLY PULLED INTO THE EMERGENCY LANE AND SLOWED TO A STOP. I VISUALLY INSPECTED ALL TIRES AND SUSPENSION COMPONENTS AS BEST I COULD AND SAW NO OBVIOUS DAMAGE/ISSUE. I DECIDED TO ATTEMPT TO CONTINUE SLOWLY. I WAS ABLE TO MAKE IT TO MY DESTINATION AND BACK HOME WITHOUT FURTHER ISSUES BUT NEEDLESS TO SAY I AM VERY CONCERNED ABOUT THE SAFETY OF MY JL. I HAD A GREAT DEAL OF DIFFICULTY CONTROLLING THE VEHICLE DURING THIS EPISODE. I WILL BE CONTACTING MY JEEP DEALERSHIP FIRST THING IN THE MORNING. I LOVE MY JL BUT I AM VERY CONCERNED ABOUT ITS SAFETY.

02/20/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 02/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN4JW******
Summary

WHEN TRAVELING ABOVE 70MPH AND HITTING A ROUGH PLACE ON THE ROAD THE STEERING SHAKES VIOLENTLY INCLUDING THE DASH UNTIL YOU SLOW DOWN TO 40MPH. THIS HAS HAPPENED 6+ TIMES NOW WITH THE LOCAL DEAL SHIP NOT KNOWING HOW TO FIX. WE WERE ALMOST REAR ENDED BECAUSE OF THIS. AND THANK GOODNESS THEIR WASN'T AN ABANDONED VEHICLE ON THE SHOULDER. WE HAVE A VIDEO OF THIS HAPPENING

02/20/2019
Components: STEERING
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

THE STEERING IS VERY LOOSE AND VEHICLE WANDERS ALL OVER. PROBLEM IS ESPECIALLY BAD AT HIGHWAY SPEEDS AND REQUIRES CONSTANT INPUT TO REMAIN STRAIGHT. STEERING WHEEL HAS ABOUT 2 INCHES OF DEAD SPACE SO CORRECTIONS ARE CUMBERSOME. STEERING WILL LOCK UP AT HIGHWAYS SPEEDS AND THEN SUDDENLY RELEASE. THIS HAS HAPPENED 5 TIMES AND CAUSED ME TO SKID 2X AND GO OFF HIGHWAY ONE.

02/19/2019
Components: STEERING
Incident Date: 02/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 45 MPH OVER A DIP IN THE ROAD, THE STEERING WHEEL SHOOK UNCONTROLLABLY. THE VEHICLE VEERED INTO A PASTURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO BENSON CHRYSLER PLYMOUTH AND DODGE INC (400 WEST WADE HAMPTON BOULEVARD, GREER, SC 29650, 864-877-0161) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58020235. THE FAILURE MILEAGE WAS 6,458.

02/19/2019
Components: VISIBILITY/WIPER
Incident Date: 02/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG5JW******
Summary

DRIVING MY NEW 2018 JEEP WRANGLER RUBICON FOR THE FIRST TIME IN SNOWY CONDITIONS, I TURNED ON THE FRONT WINDOW DEFROST WHILE PULLING OUT OF THE DRIVEWAY AND IMMEDIATELY HEARD A POPPING NOISE. THE WINDSHIELD CRACKED DUE TO THE DEFROST COMING ON. THE WINDSHIELD CRACKED AT THE BASE OF THE WINDSHIELD IN THE CENTER OF THE SUV DIRECTLY ABOVE THE DEFROST VENTS. THE CRACK WENT UP FROM THE BASE 3 INCHES AND TOOK A HARD LEFT TOWARDS THE DRIVES SIDE. THERE WAS NOT A IMPACT TO THE WINDSHIELD OF ANY KIND. I HAVE CONTACTED CHRYSLER JEEP AND THEY HAVE SAID "GLASS IS NOT COVERED UNDER WARRANTY". THIS WINDSHIELD IS DEFECTIVE.

02/18/2019
Components: STEERING
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

WHEN HITTING A BUMP AT HIGHWAY SPEEDS THE STEERING WHEEL SHAKES OUT OF MY HAND. I HAVE TO SLOW DOWN TO GET IT TO STOP. HAPPENS EVERYDAY WHEN I GO TO AND FROM WORK NO MATTER WHAT I DO I CAN AVOID THE BUMPS FOR OVER PASSES.

02/17/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG9JW******
Summary

ALL AUDIO SOUNDS INCLUDING PHONE, NAVIGATION, RADIO PAUSE EVERY THREE SECONDS. ENGINE DEACTIVATION OCCURRED WHILE PULLING A TRAILER GOING 35 MPH ON A BUSY ROAD. IT RESTARTED ITSELF. BACK UP CAMERA SOMETIMES DOESN'T WORK.

02/16/2019
Components: STEERING
Incident Date: 02/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

AT ROUGHLY 45 MPH STEERING SEEMED TO 'LOCK'... IT TOOK EXTREME FORCE TO TURN ENOUGH TO MAKE A SLIGHT CORNER WHILE DRIVING. THE SLIGHT CORNER IS APPROXIMATELY A 20 DEGREE CURVE TO THE RIGHT THEN BACK TO THE LEFT. AFTER THIS INITIAL 'LOCK' THE STEERING FELT AS IF IT WANTED TO ONLY GO STRAIGHT. EVEN A LANE CHANGE WAS DIFFICULT. THE SAFETY PART OF IT IS THAT WHILE APPLYING ENOUGH FORCE TO TURN THE VEHICLE...WHEN IT 'UNLOCKED' I NEARLY TURNED INTO THE CAR IN THE LANE BESIDE ME!!

02/16/2019
Components: STEERING
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

DEATH WOBBLE. I'VE BEEN EXPERIENCING DEATH WOBBLE - ESPECIALLY DRIVING OVER BRIDGE CONNECTIONS - GOING HIGHWAY SPEEDS. MINI DEATH WOBBLE ON BUMPY PAVED ROADS. MY 2018 JLU NOW HAS 25K - I'VE OWNED IT FOR 9 MONTHS. IT STARTED A MONTH OR SO AGO- DEALER REPLACED STEERING STABILIZER. STILL NOT FIXED. GOING BACK TO DEALER FOR THE 2ND TIME ON 2/19/19. THIS JEEP IS UNSAFE!! I ABSOLUTELY LOVE JEEPS & ALSO OWN ANOTHER OLDER YJ. THIS IS A SERIOUS PROBLEM & NEEDS TO BE ADDRESSED.

02/15/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

THREE TIMES WITHIN THE LAST 2 WEEKS, I HAVE BEEN ON THE EXPRESSWAY AND THE CAR STARTED SHAKING VIOLENTLY SIDE TO SIDE. EACH TIME I WAS BETWEEN 60 AND 75 MPH THE SHAKING STOPPED WHEN I GOT DOWN UNDER 45 MPH. IT FELT AS IF THE CAR WAS GOING TO SHAKE APART. I HAVE NOT MADE ANY CHANGES OR ALTERATIONS TO THE CAR SINCE I PURCHASED IT. I HAVE AN APPOINTMENT FOR IT TO BE LOOKED AT ON TUESDAY. IT IS A JL MODEL

02/13/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

IMPROPER WELDS LEADING TO TRACK BAR SEPARATION. OKAYED BY THE DEALERSHIP AND CHRYSLER (FCA).

02/13/2019
Components: STEERING,SUSPENSION
Incident Date: 01/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

VEHICLE SHAKES AND VIBRATES AT HIGHWAY SPEEDS AFTER A BUMP IN THE ROAD IS HIT. ONCE IT WAS SO VIOLENTLY AND CONTINUOUS THAT I HAD TO PULL OVER AND STOP THE VEHICLE SO THE SHAKING WOULD STOP. I WAS TOLD THIS IS "DEATH WOBBLE" A KNOWN ISSUE IN JEEP VEHICLES. BECAUSE I LEASE THIS 2018 WRANGLER, I'D LIKE KNOW IF THERE IS A LEMON LAW PROTECTING ME AS A LEASOR SO THAT I MAY EXIT MY LEASE.

02/12/2019
Components: SUSPENSION
Incident Date: 02/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

WHEN TRAVELING ON THE HIGHWAY GOING APPROXIMATELY 70 MPH I HIT A BUMP CAUSING BOTH MY FRONT TIRES TO SHAKE UNCONTROLLABLY. I HAD TO SLOW DOWN BELOW 45MPH BEFORE THE SHAKING WOULD STOP. THIS HAPPENED AGAIN ON MY RETURN HOME DUE TO ANOTHER BUMP ON THE HIGHWAY. BOTH TIRES, FRONT END, AND STEERING WHEEL SHAKE UNCONTROLLABLY.

02/12/2019
Components: STEERING
Incident Date: 02/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

"DEATH WOBBLE" SECOND OCCURENCE...I WAS DRIVING ON THE FREEWAY I-10 AT APPROX 70MPH I RAN OVER A ROUGH PATCH IN THE PAVEMENT; SUDDENLY THE STEERING BEGAN VIOLENTLY WOBBLING, I LET OFF THE GAS, CHECKED TO SEE IT WAS CLEAR AND I CHANGED LANES AS I BEGAN TO SLOW DOWN TO ABOUT 40 MPH AS I ATTEMPTED TO REGAIN CONTROL OF THE STEERING. FINALLY THE WOBBLING STOPPED, AND I WAS ABLE TO CONTINUE MY DRIVING SPEED. THEN AFTER ABOUT 5 MIN HAD PASSED, AGAIN THE STEERING STARTED SHAKING VIOLENTLY AND IT WAS EVEN MORE DIFFICULT TO CONTROL. IT WAS VERY STIFF AND DIFFICULT TO STEER. IT WAS AT THAT POINT THAT MY HUSBAND WHO WAS WITH ME SAID THATS IT, WERE TAKING IT BACK TO THE DEALER, WHICH I DID, I TOOK IT BACK TO CRYSTAL CHRYSLER IN CATHEDRAL CITY WHERE WE PURCHASED IT ON 11-30-2018. THERE IS A CHRYSLER #U48 LISTED. THIS IS MY SECOND COMPLAINT IVE POSTED HERE ON THIS WEBSITE IN THE HOPES THAT SOMETHING CAN BE RESOLVED AS I AM NO LONGER GOING TO DRIVE MY BRAND NEW JEEP WRANGLER BECAUSE OF THE EXTREMELY UNSAFE "DEATH WOBBLE" THAT I HAVE EXPERIENCED EVEN AFTER TAKING IT INTO THE DEALERSHIP WHERE THEY KEPT IT FOR 10 DAYS, AND FIRST TOLD ME THEY COULD FIND NOTHING WRONG WITH IT, THEN THEY REPLACED THE STEERING BOX. I CAN NO LONGER DRIVE MY JEEP AND FEEL SAFE, I FEEL THAT AT ANYTIME THE STEERING COULD GO OUT AND IT WILL CAUSE A CRASH IN WHICH BOTH MYSELF AND SOMEONE ELSE CAN BE KILLED....!!!! NHTSA ID NUMBER 11171707

02/12/2019
Components: STEERING
Incident Date: 02/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4AJWAG9JL******
Summary

MODEL IS A 2018 JK SPORT (2-DOOR) WITH 3,400 MILES. UPON A RIGHT TURN INTO THE ENTRANCE DRIVE OF AN APARTMENT COMPLEX AND HITTING A SLIGHT BUMP AT THE CURB LINE, THE CAR IMMEDIATE LOSS STEERING CONTROL ALONG WITH THE TRACTION CONTROL LIGHT ILLUMINATING ON THE DASH AND FELT THE VIBRATION OF THE ANTI-LOCK BRAKES ACTIVATING. STOPPED IMMEDIATELY, CHECK UNDERNEATH, SAW NO DAMAGE. CONTINUED SLOWLY INTO THE APARTMENT COMPLEX, THE STEERING WAS VERY LOOSE TAKING MANY TURNS OF THE STEERING WHEEL TO TURN THE FRONT WHEEL OF THE CAR. ANY TIME THE STEERING WHEEL WAS TURNED RIGHT OR LEFT, THE TRACTION CONTROL LIGHT ILLUMINATED ON THE DASH ALONG WITH THE VIBRATION OF THE ANTI-LOCK BRAKES ACTIVATING. WITH THE LOOSE STEERING AND THE TRACTION CONTROL LIGHT / ABS ACTIVATING WHEN TURNING THE STEERING WHEEL, NOTHING ELSE OUT OF THE ORDINARY DETECTED, DECIDED TO DRIVE SLOWLY TO THE JEEP DEALER. ON THE WAY TO THE DEALER, ON A STRAIGHT AWAY AT ABOUT 25 MPH GOT A VIOLENT SHAKING IN THE FRONT OF THE VEHICLE, COMMONLY KNOWN AS THE "DEATH WOBBLE". ARRIVE SAFELY TO THE DEALER KEEPING THE SPEED REAL SLOW AND THE STEERING TURNS TO A MINIMUM. INSPECTION BY THE DEALER REVELED THE FRONT TRACK BAR BRACKET HAD COMPLETELY DETACHED FROM THE FRAME ON THE WAY TO THE DEALER. AS SEEN IN THE UPLOADED PHOTO, IT IS QUITE OBVIOUS THAT THE BRACKET WAS IMPROPERLY WELDED TO THE FRAME. THIS IS EXACTLY THE SAME PROBLEM UNDER SAFETY RECALL UA5 / NHTSA 18V-675 FOR THE JL MODEL, BUT THIS JK MODEL OF THE SAME YEAR. *DT*JB

02/12/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 02/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KELLY JEEP CHRYSLER DODGE RAM (978-683-8775, LOCATED AT 175 PELHAM ST, METHUEN, MA 01844) WHERE A SOFTWARE UPDATE WAS PERFORMED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE STEERING DAMPER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR FURTHER OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

02/12/2019
Components: STEERING,SUSPENSION
Incident Date: 02/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG7JW******
Summary

VEHICLE HAS ABOUT 1-2 INCHES OF FREE PLAY IN THE STEERING WHEEL WHEN STRAIGHT. IT IS DIFFICULT TO KEEP THE VEHICLE IN ITS LANE AT HIGHWAY SPEEDS, CONSTANT CORRECTIONS ARE NEEDED. VEHICLE DOES NOT FEEL SAFE TO DRIVE AT HIGHWAY SPEEDS.

02/12/2019
Components: STEERING,SUSPENSION
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

DEATH WOBBLE. WHEN HITTING A BUMP AT HIGHWAY SPEEDS, THE STEERING WHEEL WILL SHAKE SIDE TO SIDE VIOLENTLY UNTIL THE JEEP HAS SLOWED TO AROUND 40-45 MPH. STEERING IS STILL POSSIBLE BUT VERY LIMITED. THIS HAPPENS WHEN GOING STRAIGHT OR DURING TURNS AT 55+ MPH. THIS STARTED WHEN THE VEHICLE HAD 3,800 MILES. I HAVE HAD THE JEEP INTO THE DEALER 3 TIMES. THE STEERING STABILIZER WAS REPLACED, THEN THE TIRES WERE BALANCED. NOW THEY ARE INVESTIGATING TIE ROD ENDS AND OTHER POSSIBLE CAUSES.

02/12/2019
Components: STEERING
Incident Date: 02/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

WHEN MY SON'S JEEP WRANGLER HITS A SMALL BUMP ON THE FREEWAY AT SPEEDS OVER 50 MILES AN HOUR, IT GOES INTO VIOLENT STEERING VIBRATION. THE FIRST OCCURRENCE WAS ON NOVEMBER 2ND, 2018 AND I TOOK IT TO THE DEALERSHIP FOR REPAIR. THE ISSUE HAPPENED AGAIN ON JANUARY 12TH, 2019, AND CHRYSLER REPAIRED IT FOR THE SECOND TIME. THE ISSUE RECURRED FOR THE THIRD TIME ON FEBRUARY 9TH, 2019 AND THIS TIME, THE VIBRATION WAS EVEN MORE VIOLENT THAN THE FIRST 2 INSTANCES. THE FIRST OCCURRENCE HAPPENED WHEN THE CAR HAD APPROXIMATELY 10,000 MILES ON IT. IT NOW HAS 12,000 MILES ON IT. AS I LOST CONFIDENCE IN CHRYSLER BEING ABLE TO PERMANENTLY REPAIR THE VEHICLE, I AM REQUESTING ARBITRATION FOR CHRYSLER TO TAKE THE CAR BACK AND RELIEVE ME OF THE LEASE AS I DON'T WANT TO ENDANGER MY SON'S LIFE, ESPECIALLY THAT IT TOOK HIM A FRIGHTENING 5 TO 6 SECONDS TO REGAIN CONTROL OVER THE VEHICLE DURING THE LAST INSTANCE. HE WAS DRIVING 65 MILES AN HOUR AND THE VEHICLE VEERED ACROSS 3 LANES. HAD THERE BEEN OTHER CARS, MY SON WOULD HAVE BEEN IN A LIFE THREATENING ACCIDENT.

02/12/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

POWER STEERING STOPPED WORKING WHEN DRIVING ON HIGHWAY. ONLY CAN STEERING 10 DEGREES EITHER RIGHT OR LEFT. THANK GOD, I WAS ABLE TO PULL OVER. I RESTARTED AND STEERING CANE BACK.

02/11/2019
Components: STEERING
Incident Date: 01/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG9JW******
Summary

MY 2018 JEEP WRANGLER HAS A STEERING ISSUE THAT CAUSES THE STEERING WHEEL TO SHAKE AND VIBRATE WHEN HITTING ROAD IMPERFECTIONS AT HIGHWAY SPEEDS. WAS PURCHASED NEW AND HAS BEEN BACK FOR REPAIRS THREE TIMES. THE STEERING DAMPENER WAS REPLACED AND THE PROBLEM STILL EXISTS. TASCA JEEP IN RI HAS HAD THE JEEP FOR A WEEK FOR THIS 3RD VISIT WITHOUT RESOLUTION. I KEEP GETTING TOLD THAT THE CHRYSLER ENGINEERS ARE NOT GETTING BACK TO THEM THRU THE " STAR" PROGRAM. WE BOUGHT THIS JEEP TO TOW BEHIND OUR RV AS WE ARE RETIRED AND HAVE NOT BEEN ABLE TO LEAVE FOR OUR RETIREMENT VENTURES AND DO NOT FEEL SAFE DRIVING OR TOWING THIS BRAND NEW JEEP.

02/11/2019
Components: STEERING,SERVICE BRAKES
Incident Date: 12/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

ON COLD MORNINGS WHILE PARKED, THE BRAKE WILL NOT DEPRESS AND THE CAR WILL NOT START. AFTER MULTIPLE ATTEMPTS OR AFTER THE CAR WARMS UP, IT WILL START. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. ON CHRISTMAS MORNING AFTER FINALLY GETTING THE CAR TO START, THE STEERING WHEEL LOCKED UP WHILE I WAS DRIVING ON THE HIGHWAY (65 MPH) ON A STRAIGHTAWAY. IT HAPPENED TWICE THAT DAY. I WAS TOLD UNTIL THEY CAN DUPLICATE IT, THEY CANNOT FIX IT. I DO NOT FEEL SAFE IN THIS VEHICLE.

02/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG3JW******
Summary

WINDSHIELD CRACKS WITHOUT ANY SEEN PROJECTILE HITTING IT

02/10/2019
Components: WHEELS
Incident Date: 01/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4AJWAG8JL******
Summary

BF GOODRICH MUD TERRAIN T/A ON THE 2 DOOR JEEP WRANGLER WILLY PACKAGE IS STANDARD.. THIS TIRE IS A HAZARD FOR SUCH A LIGHT CAR IN WET CONDITIONS. MANY JEEP DRIVERS HAVE REPORTED SLIPPING ON THE ROAD EVEN AT LOW SPEEDS. ONE DRIVER WHO HAD THEM ON HIS TRUCK, SAID HIS TRUCK VERY SLIPPED ON WET ROADS LIKE HIS JEEP WRANGLER IS DOING NOW. I NOW HAVE TO DRIVE SO SLOW ON WET CURVES, WELL BELOW THE POSTED, AND MUCH SLOWER THAN ALL THE OTHER CARS. JEEP PUT A EXCELLENT OFF ROAD TIRE ON A CAR, TO BE DRIVEN ON ROADS. THE NORMAL TIRE, THE GOODYEAR WRANGLER, IS A EXCELLENT TIRE. I WAS NEVER ADVISED THAT WET ROADS WILL BE A HAZARD TO DRIVE ON. WHEN ACCELERATING ON THE ON RAMP TO I-10, MY JEEP LOST TRACTION WITH A SMALL AMOUNT OF ACCELERATION ON THE WET ROAD. EXITING THE I-35 ON WET ROADS, MY TIRES LOST TRACTION ON THE CURVE, RATED AT 35MPH, WHEN GOING UNDER 30. I ENDED UP IN THE GRASS. 30+ YEARS DRIVING. 10+ YEARS DRIVING JEEPS. NEVER AN ACCIDENT OR OFF THE ROAD. THESE TIRES ARE A HUGE SAFETY PROBLEM ON 2 DOOR WRANGLERS. JUST READ THE JEEP FORUMS AT ALL THE PROBLEMS.

02/10/2019
Components: STEERING,SUSPENSION
Incident Date: 12/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN2JW******
Summary

I WAS DRIVING THE JEEP ON THE HIGHWAY GOING THE SPEED LIMIT OF 65 MPH AND WHEN CHANGING LANES AND HITTING A BUMPY PART OF THE HIGHWAY, THE JEEP BEGAN TO SHAKE VIGOROUSLY. I HAD TO SLOW DOWN TO 40 MPH AND PULL OFF THE SIDE OF THE HWY. AFTER THIS INCIDENT, ANYTIME DRIVING THE JEEP OVER 55 MPH AND HITTING A BUMP, THE JEEP WOULD SHAKE. I WOULD HAVE TO SLOW DOWN BELOW THE SPEED LIMIT FOR IT TO REGAIN CONTROL. THE JEEP WAS TAKEN INTO THE SERVICE DEPARTMENT AND THEY INSTALLED A NEW "STEERING STABILIZER". WHEN TRAVELING ON THE HIGHWAY AGAIN GOING 65 MPH, HITTING A POTHOLE, THE JEEP BEGAN TO SHAKE AGAIN. I WAS ABLE TO REGAIN CONTROL WHEN SLOWING DOWN UNDER THE SPEED LIMIT TO 50/55 MPH. THIS IS NOT ACCEPTABLE FOR A BRAND NEW CAR. I SHOULD BE ABLE TO GO THE SPEED LIMIT ON THE HIGHWAY, HIT A BUMP, AND NOT FEEL AS IF MY LIFE IS IN DANGER. THESE CARS NEED TO BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED INCLUDING MYSELF AND MY PASSENGERS.

02/10/2019
Components: STEERING
Incident Date: 02/01/2019
Crash: No
Fire: No
Summary

STEERING HAS EXCESSIVE STEERING WHEEL PLAY AND OVERALL VAUGNESS 1-2 INCHES LEFT AND RIGHT OF CENTER. VEHICLE WANDERS DRIVING DOWN THE ROAD AT ALL SPEEDS AND REQUIRES CONSTANT DRIVER INPUT TO KEEP IN STRAIGHT LINE. THIS ISSUE HAS BEEN HERE SINCE PURCHASE. VEHICLE HAS 1683 MILES AS OF WRITING THIS.

02/10/2019
Components: STEERING
Incident Date: 01/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

I CURRENTLY OWN A 2018 JEEP WRANGLER UNLIMITED JL MODEL. MY COMPLAINT IS REGARDING WHAT IS KNOWN AS DEATH WOBBLE. I AM A FORMER ASE MECHANIC. I HAD 10,000 THOUSAND MILES ON MY 18 JL THAT IS COMPLETELY STOCK. I WAS TRAVELING WEST BOUND ON STATE ROUTE 33 AT APPROXIMATELY 65 MPH WHEN HIT A EXPANSION JOINT THAT CAUSE A RAPID AND RATHER VIOLENT SHAKING IN THE STEERING WHEEL THAT SEVERALLY DIMINISHED MY ABILITY TO NOT ONLY STEER MY VEHICLE BUT ALSO MY BRAKING ABILITY. YOU HAVE TO GET YOUR VEHICLE SLOWED DOWN TO UNDER 30 MPH OR COME ALMOST TO A COMPLETE STOP ON THE FREEWAY. THIS IS A SERIOUS SAFETY ISSUE WHEN YOU HAVE TO STOP IN THE MIDDLE OF THE FREEWAY. THE DEALERSHIP REPLACED THE STEERING STABILIZER PER FCA AS A SO CALLED FIX. BEING A ASE CERTIFIED MECHANIC FOR YEARS THIS HAS NEVER BEEN A FIX ONLY A COVER UP/ BAND-AID FIX TO COVER UP THE TRUE ISSUE. MY 2018 JEEP WRANGLER IS BACK AT THE DEALER AGAIN AFTER APPROXIMATELY 1000 MILES FOR THE SAME ISSUE. THAT'S EVEN AFTER FCA SO CALLED STEERING STABILIZER FIX. IF MY JEEP WAS LIFTED OR MODIFIED IN ANYWAY I CAN ACCEPT MY CHANGES COULD HAVE CAUSED THIS ISSUE. IT'S STOCK. THIS WILL MARK 6 WEEKS THE DEALER HAS HAD MY JEEP LOOKING TO TRY AND REPAIR THIS ISSUE. I CURRENTLY CAN NOT HAVE ANY FAITH IN MY JEEP TO TAKE IT ANYWHERE WITH OUT FEAR OF GETTING HIT OR HITTING SOMEONE ELSE DUE TO FCA NOT TAKING THIS ISSUE SERIOUSLY AND REPLACING STEERING COMPONENTS. FCA SAYS THIS ISSUE IS CAUSED MOSTLY BY MODIFIED OR ALTERED/ WORN FRONT ENDS. THE NEW 18 JL MODEL IS A COMPLETELY NEW FROM GROUND UP PER PRESIDENT OF FCA( MEANING THEY HAVE MODIFIED THE WHOLE STEERING/ SUSPENSION WITH THIS PROBLEM BUILT IN BY THEM). THEY NEED TO FIX THIS ASAP BEFORE DEATH WOBBLE LIVES UP TO ITS NAME! THIS HAS HAPPENED BEFORE THERE FIST ATTEMPT TO FIX IT ON NOVEMBER 15TH 2018 AND HAS HAPPENED AFTER FCA SAID FIX ON JANUARY 29TH 2019.

02/09/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 02/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

THE FRONT WHEELS OF THE VEHICLE OFTEN SHAKE VIOLENTLY AT HIGHWAY SPEEDS WHEN THE VEHICLE HITS A SMALL BUMP IN THE ROAD. OFTEN THE TRIGGERING EVENT COULD ALSO BE UNEVEN OR PATCHED SECTIONS OF FREEWAY. THE FRONT END SHAKING IS SO VIOLENT, CONTROL OF THE VEHICLE IS DIFFICULT. THE VEHICLE MUST BE SLOWED IMMEDIATELY BELOW 50MPH TO STOP THE SHAKING. THIS WILL HAPPEN AT LEAST ONCE, EVERY TIME I DRIVE ON A FREEWAY.

02/09/2019
Components: STEERING,SUSPENSION
Incident Date: 01/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG0JW******
Summary

AT SPEEDS OVER 45MPH, THAT IF YOU HIT A BUMP, EXPANSION JOINT, ANYTHING THAT WOULD CAUSE THE SUSPENSION TO LOAD AND UNLOAD, IT GOES INTO AN IMMEDIATE 'DEATH WOBBLE ' . YOU CANNOT CONTROL STEERING AND DIRECTION AT THIS POINT. IT VIBRATES AND SHAKES SO BAD THE SOFT TOP LATCHES CAN BECOME UNDONE. HAS BEEN SITTING IN A DEALERSHIP FOR 2 WEEKS WITH NO ANSWERS ON WHY. HAS 10,000 MILES ON IT BUT STARTED AT AROUND 9000 MILES. NOTHING AFTERMARKET ON IT AT ALL.

02/09/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 02/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAG2JW******
Summary

AT HIGHWAY SPEED THE VEHICLE DEVELOPS A PRONOUNCED SHIMMY WHICH LASTS FOR SEVERAL SECONDS WHEN ENCOUNTERING A BUMP IN THE ROAD. IDENTICAL TO WHAT WAS COMMONLY CALLED THE "DEATH WOBBLE" ON MY 97 WRANGLER.

02/09/2019
Components: STEERING,SUSPENSION
Incident Date: 02/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

DEATH WOBBLE WHEN I HIT EXPANSION JOINTS ON A OVER PASS,BUMPS,PAT HOLES ETC..I BOUGHT MY JEEP A WEEK AGO AND ONLY 500 MILES ON NO MODIFICATION ALL STUCK FROM FACTORY

02/07/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

UPON HITTING A BUMP OF ROAD DEFECT AT HIGHWAY SPEEDS, THE VEHICLE WOBBLES UNCONTROLLABLY UNTIL SUCH TIME AS THE SPEED IS REDUCED, OFTEN TO UNSAFE LIMITS ON THE SAME HIGHWAY. THE ISSUE HAS OCCURRED ON VARIOUS OCCASIONS, TOO MANY TO LIST BELOW.

02/07/2019
Components: STEERING
Incident Date: 02/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

IN COLD WEATHER <40, WHEN AT HIGHWAY SPEEDS, ANY TIME I TRY TO CHANGE LANES TO THE LEFT, THE STEERING BINDS AND BARELY MOVES. A FEW TIMES IT HAS SUDDENLY 'LET GO', AND WITH THE FORCE I WAS HAVING TO USE TO CHANGE LANES, ALL OF A SUDDEN MAKES THE VEHICLE ALMOST LOSE CONTROL.

02/07/2019
Components: STEERING
Incident Date: 02/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG0JW******
Summary

WHEN OUTSIDE AIR TEMPERATURE IS COLD, STEERING BECOMES DIFFICULT AT 50MPH PLUS. STEERING ALMOST LOCKS UP AND LETS YOU MOVE 15 TO 20 DEGREES FROM CENTER AND WILL NOT MOVE MORE UNLESS A LOT OF FORCE IS APPLIED TO OVERCOME, THUS WHEN THIS HAPPENS USUALLY YOU GO FLYING OFF TO THE SIDE OF THE ROAD. THERE IS A TSB FOR THIS, 08-092-18 - I HAD THIS APPLIED AND DID NOT HELP LOTS OF INFORMATION ON JL FORUMS; HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-WHEEL-LOCKING-UP.20839/PAGE-3

02/07/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

FRONT LEFT WHEEL SPEED SENSOR MALFUNCTION FOUND AT DEALER WHEN PLUGGED IN DIAGNOSTICS

02/06/2019
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG8JW******
Summary

JEEP WONDERS FROM LEFT TO RIGHT ABOVE 40 MILES, EXCESSIVE PLAY IN STEERING WHILE DRIVING IN CITY SPEEDS AND HIGHWAY ,BOUGHT IT BRAND NEW STARTED FROM DAY ONE HAVE BROUGHT IT TO DEALERS 4 TIMES , HAVE CALLED CHRYSLER FCA CUSTOMER CARE ONLY TO B TOLD THERE IS NO PROBLEM WITH JEEP AND IT IS DOING WHAT IT IS DESIGN TO DO ,?EALER WILL NOT LOOK AT PROBLEM ANYMORE AND TELLS ME TO CALL FCA !!!DEALER OPEN A CASE ON THE JEEP FCA CAME BACK AND SAID VEHICLE IS DOING WHAT IT IS DESIGN TO TO IT IS WITHIN SPECS, .NO COPYS WERE GIVEN TO ME !!!!ASE WAS CLOSED

02/06/2019
Components: STEERING,SUSPENSION
Incident Date: 12/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

EXPERIENCING THE DEATH WOBBLE WHILE DRIVING AT HIGH SPEEDS AND EVERY BUMP OR TRANSITION FROM HIGHWAY TO THE OVERPASS I GET THE WOBBLE IF I LET OFF THE GAS IT EVENS BACK OUT. I'VE ALSO BEEN EXPERIENCING SOME PLAY IN MY STEERING WHEEL SINCE I PICKED IT UP FROM THE REPAIR. I TOOK IT IN FOR REPAIR 12/12/18 (INVOICE 557959) AND THEY REPLACED THE STEERING DAMPER. HAD IT BACK LESS THAN A MONTH AND THE DEATH WOBBLE WAS BACK. DROPPED IT OFF 2 DAYS AGO JUST GOT A CALL AND THE STEERING DAMPER IS BAD AGAIN AND BOTH TIE RODS ARE BAD. IT'S LESS THAN A YEAR OLD. I CALLED BACK TO HAVE THEM CHECK THE TRACK BAR WELD JUST IN CASE SINCE SOME HAVE A RECALL ON THEM.

02/05/2019
Components: STEERING
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

STEERING FEELS LOOSE AND WANDERS AT HIGHWAY SPEEDS. HAD TWO ALIGNMENTS PERFORMED BUT DID NOT FIX THE PROBLEM. ALSO WHEN HITTING A POTHOLE OR EXPANSION JOINT AT HIGHWAY SPEEDS,THE STEERING WHEEL SHAKES VIOLENTLY AND THE CAR STARTS TO WOBBLE OUT OF CONTROL. THE ONLY WAY TO GET CONTROL OF THE CAR IS TO BRAKE AND SLOW DOWN.

02/05/2019
Components: STEERING
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG3JW******
Summary

WHILE VEHICLE IS IN MOTION, STEERING WHEEL WILL BEGIN TO "VIBRATE" AND ALMOST WOBBLE OUT OF CONTROL, YOU HAVE TO ALMOST BRING THE CAR DOWN TO SPEED AND BACK IN CONTROL.

02/05/2019
Components: STEERING
Incident Date: 01/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

WHEN DRIVING AT HIGHWAY SPEEDS MY STEERING HAS LOCKED UP OR BECOME DIFFICULT TO TURN. IT BECOMES VERY STIFF AND VERY DIFFICULT TO CONTROL. THE LAST TIME IT LOCKED UP IT "BROKE LOOSE" WHILE TRYING TO FORCE IT TO MAINTAIN THE LANE AND I ALMOST OVER CORRECTED INTO THE TURN AT 60MPH.

02/04/2019
Components: STEERING,STRUCTURE
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. SHORTLY AFTER OWNING THE VEHICLE, IT EXPERIENCED THE "DEATH WOBBLE". HEMET CHRYSLER DODGE JEEP RAM (240 CARRIAGE CIR, HEMET, CA 92545, (951) 225-4217)INDICATED THAT THIS WAS A NORMAL CONDITION AND TEST DROVE THE VEHICLE MORE THAN ONCE. THE VEHICLE WAS SUPPOSED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V675000 (STRUCTURE), BUT THE DEALER COULD NOT LOCATE A FAILURE AND DECLINED THE REPAIR. THE CONTACT LATER RECEIVED ANOTHER NOTICE FOR THE SAME RECALL CAMPAIGN. THE DEALER INDICATED THAT THEY WERE WAITING FOR THE MANUFACTURER'S GUIDELINES TO SERVICE THE VEHICLE. THE CONTACT HAD BEEN WAITING FOR THE REPAIR FOR WEEKS. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

02/04/2019
Components: STEERING,SUSPENSION
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

AT FREEWAY SPEEDS WHEN TRAVERSING BUMPS OR EXPANSION JOINTS, VIOLENT FRONT END SHAKING OCCURS UNTIL VEHILCLE SPEED IS REDUCED BELOW 45 MPH. STARTED OCCURING AFTER VEHILCLE WAS PAST 10,000 MILES.

02/04/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

EXCESSIVE / SEVERE FRONT WHEEL SHAKE WHEN HITTING BUMPS, POT HOLES, ETC. FRONT WHEELS, ALONG WITH THE STEERING WHEEL WILL SHAKE SEVERELY WHEN HITTING BUMPS AT HIGHWAY SPEEDS. VEHICLE CONTROL IS GREATLY IMPACTED. FRONT WHEELS AND STEERING WHEEL WILL NOT STOP SHAKING UNTIL VEHICLE IS NEARLY BROUGHT TO A COMPLETE STOP. ABILITY TO KEEP CONTROL OF THE VEHICLE AND STAY WITHIN YOUR LANE REQUIRES EXTREME/EXTENDED BRAKING AT HIGHWAY SPEEDS. VEHICLE HAS BEEN SERVICE BY AN AUTHORIZED JEEP SERVICE DEPARTMENT. JEEP RECOMMENDED PART(S) WERE REPLACED BUT THE PROBLEM STILL EXISTS.

02/02/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

THIS NEW VEHICLE WAS SOLD TO ME WITH OPEN RECALL ON TRACK BAR FRAME WELDS THAT THEY NEVER TOLD US ABOUT THE DEALER HAD ME DRIVE IT BACK TO THEM WHICH WAS S 3 HOUR DRIVE WHICH I DID BUT I'M VERY UPSET WHEN I FOUND OUT THAT THEY COULD BE FINED AND THE DEALER PUT MY WHOLE FAMILY AT POSSIBLE RISK TWICE HOME AND BACK BECAUSE OF THERE MISTAKE I DO BELIEVE THAT THERE HOLDING DOCUMENTS FROM BEING FINALIZED WITH THIS CAR BUT AM NOT SURE

02/02/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

I PURCHASED A 2018 JEEP WRANGLER (JL 4 DOOR SAHARA) IN AUGUST 2018. AT SPEEDS EXCEEDING 55 MPH THE JEEP SHAKES UNCONTROLLABLY MAKING HANDLING/STEERING CLOSE TO IMPOSSIBLE. I HAVE TO SLOW DOWN TO ABOUT 25 MPH TO GAIN CONTROL OF THE VEHICLE. THIS HAPPENS WHEN I HIT EVEN A SLIGHT BUMP IN THE ROAD. MY JEEP HAS ALREADY BEEN TO DEALERSHIP FOR A SIMILAR ISSUE (RECALL ON TRACK BAR FRAME BRACKET) AND NOTHING WAS FOUND. I HAVE A $48,000 VEHICLE THAT I CAN'T TAKE ON THE HIGHWAY. CURRENTLY LESS THAN 5000 MILES ON THE WRANGLER. VERY DANGEROUS!

02/01/2019
Components: POWER TRAIN
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4BJWEG9HL******
Summary

START ENGINE, PLACE FOOT ON BRAKE PEDAL, PUT VEHICLE IN REVERSE. BEFORE EVEN LETTING FOOT COMPLETELY OFF OF BRAKE PEDAL ENGINE BEGINS TO STUTTER AND COMPLETELY STALLS OUT. HAVE TO PUT VEHICLE BACK IN PARK AND START VEHICLE BACK UP AND START PROCESS ALL OVER AGAIN HOPING THAT VEHICLES ENGINE DOES NOT CONTINUE TO STALL. STARTED HAPPENING APPROXIMATELY 3-MONTHS AGO. TOOK VEHICLE TO ROUEN CHRYSLER/DODGE/JEEP/RAM IN WOODVILLE, OHIO. THEY KEPT OVERNIGHT TO TRY TO REPLICATE ISSUE BUT STATED THAT THEY WERE NOT ABLE TO DUPLICATE. THEY DID END UP UPGRADING SOFTWARE ON A CONTROL MODULE IN HOPES THAT IT WOULD SOLVE THIS ISSUE. IT DID NOT. THEY DID STATE THAT SINCE THE ISSUE HAD BEEN DOCUMENTED ON THEIR END THAT IF A RECALL OR SAFETY ISSUE WAS RELEASED BY CHRYSLER THAT WHATEVER THE PROBLEM WAS WOULD BE FIXED AT NO CHARGE - EVEN IF VEHICLE WAS BEYOND THE MANUFACTURER WARRANTY. MY CONCERN IS THAT THIS ISSUE IS OCCURRING MORE OFTEN THAN NOT AND IS BECOMING A SERIOUS SAFETY CONCERN FOR MY FAMILY. THIS ISSUE NEEDS TO BE ADDRESSED ASAP BEFORE A SERIOUS ACCIDENT OR INJURY OCCURS. I AM KINDLY REQUESTING THAT THE MANUFACTURER TAKE A SERIOUS LOOK AT THIS ISSUE AND CORRECT AS THEY SHOULD. IT SHOULD ALSO BE NOTED THAT I HAVE SEVERAL VIDEOS TAKEN WHERE THIS ISSUE HAS OCCURRED ON SEVERAL DIFFERENT OCCASIONS. THANK YOU.

01/29/2019
Components: STEERING
Incident Date: 01/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG1JW******
Summary

WE ARE EXPERIENCING WHAT OTHERS HAVE REFERENCED AS THE DEATH VIBRATION. WHEN ON THE HIGHWAY GOING OVER 55MPH AND THE JEEP GOES OVER A BUMP THE STEERING WHEEL BEGINS TO SHAKE AND VIBRATE AND DOES THIS UNTIL YOU SLOW DOWN TO BELOW 30MPH WHICH IS VERY SCARY AND UNSAFE ON THE HIGHWAY. THE DAMPER HAS BEEN REPLACED 3 TIMES BUT ITS STILL DOING THE SAME THING. I HAVE VIDEO FROM MY JEEP BUT THERE ARE HUNDREDS OF VIDEOS ON THE INTERNET OF OTHER KEEPS THAT HAVE THE SAME ISSUE.

01/29/2019
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 01/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXENXJW******
Summary

PURCHASED THE BRAND NEW 2018 JEEP WRANGLER SAHARA WITH 40 MILES ON NOVEMBER 30, 2018. CURRENTLY, THIS VEHICLE HAS 1,975 MILES. IN LATE DECEMBER 2018 HIT A BUMP ON A HIGHWAY DRIVING THE POSTED SPEED OF 70MPH AND THE VEHICLE VIBRATED A BIT AND HAD TO SLOW DOWN TO HANDLE THE VEHICLE. EACH WEEK AFTER DRIVING THE VEHICLE ON DAILY COMMUTE IN CITY CONDITIONS AT THE POSTED SPEED OF 25-30MPH, AFTER HITTING A BUMP IN THE PAVEMENT THE VEHICLE DOES NOT HANDLE WELL, AS IF I WOULD LOSE CONTROL. ON JANUARY 27, 2019 DRIVING ON A RAMP AT THE SPEED OF 45MPH UPON ENTERING THE INTERSTATE THE VEHICLE HIT A BUMP IN THE PAVEMENT, THE VEHICLE BEGINS AN UNCONTROLLABLE VIBRATION AND WAS SHAKING THE STEERING WHEEL, I HAD TO PULL OVER. AFTER RESEARCHING THIS ISSUE ONLINE WITH THE SAME ISSUE, I FEEL UNSAFE DRIVING MY ONLY VEHICLE. FOR A VEHICLE VALUED OVER $45,000, I NEED THIS ISSUE TO BE INVESTIGATED BEFORE SOMEONE IS SERIOUSLY INJURED. I DO NOT FEEL SAFE DRIVING ON THE INTERSTATE AT THE POSTED SPEED. THE VEHICLE FEELS UNSTABLE WHILE DRIVING OVER ANY BUMP IN THE PAVEMENT AT 20MPH THE VEHICLE WOBBLES AND SWAYS.

01/29/2019
Components: STEERING
Incident Date: 01/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG6JW******
Summary

AFTER SITTING OUTSIDE OVERNIGHT WITH AMBIENT TEMPERATURES UNDER 30 DEGREES. I WAS DRIVING THE JEEP ON THE HIGHWAY AND FOUND THAT ONCE I GOT ABOVE ABOUT 55 MPH THE STEERING WOULD LOCK UP. IF I JERKED IT, IT WOULD BIND AND THEN BREAK. THEN ONCE BACK AT CENTER IT WOULD START ALL OVER AGAIN.

01/28/2019
Components: STEERING
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG3JW******
Summary

WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 65-70 MPH I HIT A BUMP ON THE ROAD AND THE STEERING WHEEL BEGAN TO VIOLENTLY WOBBLE AND IT TOOK A MIN TO STOP, THE SECOND TIME MY HUSBAND AND I WERE AGAIN DRIVING ON THE FREEWAY BETWEEN 70-75 MPH AND AGAIN FOR NO APPARENT REASON THE STEERING WHEEL STARTED TO VIOLENTLY WOBBLE AND WAS HARD TO REGAIN CONTROL OF IT I FEARED I WOULD CAUSE A COLLISION ON THE FREEWAY, I HAD TO SLOW DOWN AND TRY TO GET THE STEERING UNDER CONTROL. BECAUSE MY HUSBAND HAD TO GO OUT OF TOWN, THE JEEP WAS PARKED BECAUSE OF UNSAFE VIOLENT WOBBLING OF THE STEERING WHEEL UNTIL WE WERE ABLE TO TAKE IT TO CRYSTAL CHRYSLER DEALERSHIP WHERE WE PURCHASED IT ON NOVEMBER 30, 2018. THE DEALERSHIP HAS HAD THE JEEP FOR A WEEK AND IS STILL UNABLE TO DIAGNOSE THE PROBLEM. AT THIS POINT WE ARE DEATHLY AFRAID TO DRIVE IT AS WE HAVE NO FAITH IN THE VEHICLE'S SAFETY FOR MYSELF OR FOR OTHERS ON THE ROAD IN THE EVENT THAT I CANT CONTROL THE VIOLENT SHAKING OF THE STEERING WHEEL.

01/28/2019
Components: STEERING
Incident Date: 12/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

WITHIN THE FIRST WEEK OF RECEIVING VEHICLE, I EXPERIENCED A VIOLENT SHAKING OF THE STEERING WHEEL WHILE TRAVELING 60 MPH ON THE HIGHWAY, THAT ALMOST CAUSED ME TO RUN INTO THE VEHICLE NEXT TO ME. THIS OCCURRED SEVERAL TIMES THAT DAY. AFTER SEVERAL OCCURRENCES, I REALIZED IT SEEMED TO OCCUR WHEN HITTING A BUMP. CALLED SERVICE DEPARTMENT WHO REASSURED ME THIS WAS NOT A SAFETY ISSUE (???) AND THAT THEY WOULD REPLACE THE RECALLED TRACK BAR. SEVERAL WEEKS LATER, SAID TRACK BAR WAS REPLACED (THEY ARE ON BACKORDER). THE VEHICLE CONTINUES TO DEMONSTRATE THIS VIOLENT LOSS OF STEERING CONTROL AND AT MOST RECENT INSPECTION (AFTER BEING TOLD IT CAN'T STILL BE HAPPENING), I WAS TOLD THEY FOUND "SOME PLAY" IN THE DRAG LINK JOINT AT PITMAN ARM AND PART HAS BEEN ORDERED. THIS WEEKEND, THE VIOLENT SHAKING OCCURRED AND WOULD NOT STOP FOR WELL OVER 30 SECONDS, EVEN WHEN I TOOK MY FOOT OFF ACCELERATOR AND THEN HIT THE BRAKE (ON THE HIGHEAY, NEXT TO A SEMI). I JUST TOOK POSSESSION OF THIS VEHICLE ON NOVEMBER 29 AND IT ONLY HAD 5000 MILES (DEMO SOLD AS NEW). SOMETHING NEEDS TO BE DONE ABOUT THIS. IT'S HAPPENING IN BRAND NEW, UNMODIFIED VEHICLES.

01/27/2019
Components: STEERING,SUSPENSION
Incident Date: 01/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

I AM GETTING THE DEATH WOBBLE IN MY 2018 WRANGLER JLU, WHEN ON THE HIGHWAY. I'VE HAD THE STEERING STABILIZER REPLACED BY MY DEALERSHIP WITH A NEW JEEP PART. THE PROBLEM IS NOT FIXED. THERE IS STILL A LOT OF SLOP IN THE STEERING, AND THE DEATH WOBBLE IS STILL HAPPENING AT HIGHWAY SPEEDS. MY VEHICLE HAS 4000 MILES ON IT.

01/27/2019
Components: STEERING
Incident Date: 01/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEGXJW******
Summary

'DEATH WOBBLE' WHEN TRAVELING ON PA/OH TURNPIKE TRAVELING 70MPH I EXPERIENCED A VIOLENT SHAKING OF THE STEERING WHEEL. THIS SHAKING WAS UNCONTROLLABLE AND REQUIRED ME TO PULL OVER ON MULTIPLE OCCASIONS AND SLOW DOWN BELOW 50MPH FOR THE SHAKING TO STOP.

01/27/2019
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 12/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

WHILE DRIVING ON THE INTERSTATE HIGHWAY AT APPROXIMATELY 70 MPH WHEN GOING OVER POT HOLES OR BUMPS LIKE ONES AT BRIDGE CROSSINGS THE STEERING LOSES CONTROL AND VIBRATES AND SHAKES. THE DRIVER HAS NO CONTROL OF THE STEERING YOU MUST SLOW DOWN TO APPROXIMATELY 45 MPH TO REGAIN CONTROL OF THE VEHICLE. ONE INCIDENT ON THE HIGHWAY HAPPENED WHEN WE WERE SWITCHING LANES ON THE INTERSTATE AT APPROXIMATELY 70 MPH THE ROAD CONDITION WAS SMOOTH AND AS WE MERGED INTO THE LEFT LANE THE STEERING VIBRATED AND SHOOK AND TEMPORALLY DID NOT HAVE CONTROL OF THE VEHICLE IN TILL WE SLOWED DOWN TO APPROXIMATELY 45 MPH. THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM HAS AFTER SEVERAL ATTEMPTS TO REPAIR THE VEHICLE CLAIMED THEY FIXED IT. THIS IS NOT THE CASE IT IS STILL A PROBLEM

01/26/2019
Components: STEERING
Incident Date: 01/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

MY 2018 JEEP JL HAS WHAT'S CALLED THE 'DEATH WOBBLE'. AT HIGHWAY SPEEDS, WHEN GOING OVER A SPONTANEOUS ROUGH ROADWAY, THE FRONT END STARTS TO WOBBLE SIDE TO SIDE UNCONTROLLABLY. ONLY HARD BREAKING BRINGS IT UNDER CONTROL. THIS IS TRAVELING AT APPROX. 70MPH. THIS JEEP HAD LESS THAN 500 MILES ON IT WHEN IT HAPPENED THE FIRST TIME.

01/26/2019
Components: STEERING,SUSPENSION
Incident Date: 01/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAGXJW******
Summary

JEEP BEGINS TO VIBRATE VIOLENTLY AFTER HITTING BUMPS OR DRIVING OVER BRIDGE UNIONS AT HIGH SPEEDS (70 MPH). VEHICLE HAS LESS THAN 200 MILES ON THE ODOMETER.

01/26/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 01/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

A SMALL BUMP CAUSES THE STEERING WHEEL AND FRONT END OF THE CAR TO VIOLENTLY SHAKE. IT HAPPENS AT VARYING SPEEDS, TAKING YOUR FOOT OFF THE ACCELERATOR OR TRYING TO BREAK DOES NOT GET IT TO STOP, YOU RIDE IT OUT.THE WHEELS ARE SHAKING ALONG WITH THE STEERING WHEEL. IN ADDITION, THE CLOCK DOESN'T KEEP TIME AND RADIO INTERMITTENTLY DROPS STATIONS, SCANS THROUGH ALL OF THE STATIONS OR PICKS UP STATIC. I HAVE A VIDEO OF NOT BEING ABLE TO CONTROL THE RADIO(ON OR OFF), UNABLE TO CHANGE THE VOLUME OR SHUT THE RADIO OFF. I WAS NOT ABLE TO USE TOUCH SCREEN OR THE CONTROLS ON THE STEERING WHEEL IN ORDER TO OPERATE THE RADIO. IT HAS BEEN BROUGHT IN FOR SERVICE ON FOR THE SHAKING 3 TIMES NOW, GOING ON 4. JEEP SAYS IT'S FIXED THE PROBLEM BY REPLACING THE STEERING STABILIZER/DAMPENER. JEEP KNOWS IT IS HAPPENING AND MENTIONED GETTING "JEEP ENGINEERING" INVOLVED AND HAVE BLACKED OUT INFORMATION ON PAPERWORK WE RECEIVED AFTER REPAIRS, CONCERNED WE WOULD SEE THE "CONTACT/ EMAIL ADDRESS". THE FIRST SERVICE VISIT THEY COULD NOT GET THE SHAKING TO HAPPEN AND "RESET THE STEERING TO FACTORY SETTINGS", "THAT IT WAS A LITTLE OFF." THE SECOND SERVICE APPOINTMENT THE SERVICE DEPARTMENT "COULDN'T GET IT TO HAPPEN". THEY HAD THE SALESPERSON I PURCHASED THE VEHICLE FROM TAKE THE CAR FOR A RIDE AND COMPARE IT TO HOW HIS JL DROVE. THEY ASKED IF A WORKER "COULD TAKE THE CAR HOME AND DRIVE IT A FEW DAYS". I AGREED.IT HAPPENED TO THE WORKER AND THEY REPLACED THE STEERING STABILIZER/DAMPENER THE FIRST TIME(ON THAT SECOND VISIT). THE THIRD SERVICE APPOINTMENT, THEY SAID THE "STEERING STABILIZER/DAMPENER WAS REPLACED WITH A FAULTY STABILIZER""THAT THERE WERE STILL FAULTY NEW ONES, THEY WERE GOING TO REPLACE IT. THE FOLLOWING DAY, ITS VIOLENTLY SHAKING. IT HAPPENS IN MOTION, HAVEN'T NOTICED IT WITH TURNING. I HAVE VIDEOS OF THE SHAKING HAPPENING TO THE STEERING AND THE ISSUES WITH THE RADIO.

01/26/2019
Components: STEERING,SUSPENSION
Incident Date: 01/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG1JW******
Summary

VEHICLE GETS UNCONTROLLED SHAKING AT HIGH SPEEDS (60-70 MPH ) WHEN HITTING A BUMP MUST SLOW DOWN TO FIX

01/25/2019
Components: STEERING
Incident Date: 01/09/2019
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO A POLE. THE CONTACT MENTIONED THAT THE FAILURE ONLY OCCURRED DURING COLD WEATHER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO RON LEWIS CHRYSLER DODGE JEEP RAM PLEASANT HILLS (600 CLAIRTON BLVD, PITTSBURGH, PA 15236, (412) 655-7500) PRIOR TO THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS CURRENTLY AT A LOCAL BODY SHOP FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED FOR THE STEERING WHEEL FAILURE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,000.

01/24/2019
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 01/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4GJXAGXJW******
Summary

JEEP WAS RECALLED IN OCTOBER OVER A TRACK BAR WELD ISSUE WHERE SOME VEHICLES WE IMPROPERLY WELDED. MINE HAD TO GO TO THE DEALER 3X AS THE DEALER WAS UNSURE WHAT TO DO. WAS TOLD IT WAS FINE. JUST RECEIVED ANOTHER RECALL THAT THE RECALL MAY NOT HAVE BEEN DONE PROPERLY AND WILL NEED TO BE REINSPECTED. I HAVE 0 FAITH IN THE SAFETY OF THIS JEEP.

01/23/2019
Components: STEERING
Incident Date: 01/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG5JW******
Summary

I HAVE HAVE THE STEERING VIOLENTLY OSCILLATE / WOBBLE DOZENS OF TIMES SINCE EARLY DECEMBER 2018. THIS ALWAYS HAPPENS ON THE HIGHWAY ABOVE 50MPH AFTER GOING OVER A BUMP OR IMPERFECTION ON THE PAVEMENT. EVERY TIME THIS HAS HAPPENED, I HAVE TAKEN THE VEHICLE TO THE JEEP DEALER TO BE INSPECTED. ON DECEMBER 17TH 2018 BRANHAVEN JEEP REPLACED THE STEERING DAMPER. IT SEEM TO WORK FOR A WHILE AND IT CAME BACK IN JANUARY. I TOOK THE VEHICLE BACK TO BRANHAVEN JEEP AND THEY SAID THAT THEY HAD REPLACED THE STEERING DAMPER AGAIN WITH UN UPGRADE PART FROM JEEP. I DROVE THE VEHICLE FOR ABOUT 200 MILES OVER THE WEEKEND AND ON THE RETURN TRIP, THE ISSUE WAS BACK AND THIS TIME IT WAS WORSE THAN EVER. THIS IS NOW THE THIRD TIME THE VEHICLE IS IN THE SHOP TO DEAL WITH THE SAME STEERING WOBBLE COMPLAINT. I FEEL THE VEHICLE IS UNSAFE TO DRIVE AND MY GIRLFRIEND REFUSES TO DRIVE IT ANYMORE. THE LAST TIME I DROVE THE VEHICLE WAS JANUARY 21 2018 0N THE DAY I HAD THE WORST STEERING WOBBLE OR OSCILLATION I HAVE EVER EXPERIENCED. I DO NOT BELIVE JEEP / FCA HAS A SOLUTION AND WOBBLE EVENTS ARE NOT DUE TO WORN PARTS AS THIS IS A NEW VEHICLE THAT JUST CROSSED OVER 5000 MILES. MY JEEP IS TOTALLY STOCK AND HAS HAD NO MODIFICATIONS OF ANY KIND!

01/23/2019
Components: STEERING
Incident Date: 11/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDN9JW******
Summary

WHEN DRIVING ON ANY TYPE OF ROAD, THE JEEP WANDERS ALL OVER THE LANE AND TAKES CONSTANT STEERING WHEEL INPUT TO MAINTAIN THE VEHICLE IN ITS LANE. THE FASTER THE SPEED ABOVE 30, THE WORSE THE CONDITION IS. THERE SEEMS TO BE A LOT OF PLAY IN THE STEERING WHEEL AT NORMAL SPEEDS ALMOST LIKE IT IS NOT CONNECTED. IT IS VERY TIRING TO DRIVE ON THE EXPRESSWAY BECAUSE IT NEEDS CONSTANT COURSE CORRECTION. SEVERAL TIMES IT HAS WANDERED OFF OF A ROAD SHOULDER ON ITS OWN. WE HAVE HAD OVER 17 VEHICLES OVER THE YEARS AND THIS IS THE ONLY ONE THAT BEHAVES THIS WAY. AT TIMES IT FEELS VERY, VERY UNSAFE, SCARY AND TIRING TO DRIVE. JUST FEELS LIKE SOMETHING IS EXTREMELY WRONG WITH THE STEERING AND IT IS NOT TRUSTWORTHY AND MAY CAUSE AN ACCIDENT.

01/23/2019
Components: STEERING
Incident Date: 01/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG3JW******
Summary

THE JEEP WRANGLER HAS ON MULTIPLE OCCASIONS HAD A "DEATH WOBBLE." THE VEHICLE'S STEERING SYSTEM STARTS TO SHAKE VIOLENTLY AT HIGHER SPEEDS. THIS IS A BRAND NEW VEHICLE WITH NO MODIFICATIONS AND HAS ALREADY BEEN TAKEN TO THE DEALERSHIP TO ADDRESS. THEY UNFORTUNATELY HAVE NOT BEEN ABLE TO CORRECT IT. THIS IS A DANGEROUS OCCURRENCE AND A RECALL SHOULD BE ISSUED SOON SO THE VIOLENT SHAKING AT HIGH SPEEDS IS FRIGHTENING.

01/23/2019
Components: SUSPENSION
Incident Date: 01/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDGXJW******
Summary

MY JEEP WRANGLER JL SHAKES VIOLENTLY AT HIGHWAY SPEED WHEN A SMALL POTHOLE IS STRUCK OR THE ROAD IS UNEVEN. THE STEERING WHEEL VIBRATES AND IT SEEMS AS THOUGH A CRASH IS IMMINENT. SLOWING DOWN DIDNT SEEM TO STOP IT-SMOOTH ROAD DID. BUT ON ONE OCCASSION, THE SHAKING LASTED MORE THAN A MILE. IT SEEMS TO BE GETTING WORSE. DEATH WOBBLE SEEMS TO BE WHAT FITS WHEN RESEARCHING ON THE INTERNET. THIS VEHICLE IS NEW AND WAS PURCHASED AT THE END OF OCTOBER 2018.

01/23/2019
Components: STEERING
Incident Date: 01/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN0JW******
Summary

WHEN ON ANY HIGHWAY AND REACH SPEED OF APPROXIMATELY 65 MPH AND HIT A HOLE/BUMP THE WHEEL STARTS TO SHAKE.

01/22/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 11/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

JEEP STEERING WHEEL AND FRONT END BEGIN SHAKING VIOLENTLY WHEN A SMALL BUMP IS STRUCK AT HIGHER SPEEDS. THIS FORCES THE DRIVER TO SLOW TO UNSAFE SPEEDS ON THE FREEWAY POTENTIALLY CREATING ACCIDENTS.. JEEP CURRENTLY WILL NOT CORRECT THE PROBLEM, BUT ONLY ALLOWS THE DEALERSHIP TO REPLACE THE STEERING DAMPER, WHICH FAILS WITHIN THE SAME WEEK.

01/22/2019
Components: EXTERIOR LIGHTING
Incident Date: 01/21/2019
Crash: No
Fire: No
Summary

YESTERDAY, I DROVE A RENTED 2018 JEEP WRANGLER UNLIMITED TO THE SALT LAKE CITY, UTAH AIRPORT DURING A MODERATE SNOWFALL PRIOR TO SUNRISE. WHILE ON THAT APPROXIMATELY 40 MILE TRIP, I HAD MY HEADLIGHTS "ON" TO ILLUMINATE THE ROADWAY AS IT WAS STILL DARK AND THERE WAS MINIMAL ROADWAY LIGHTING. WHILE DRIVING I FOUND IT INCREASING DIFFICULT TO SEE THE ROAD SURFACE AND ESPECIALLY SEE THE LINES ON THE ROAD. I HAD MY FAMILY IN THE CAR AND THE SITUATION BECAME QUITE DANGEROUS WITH A SUDDENNESS THAT I WAS UNPREPARED FOR. ONCE I WAS ABLE TO STOP SAFELY I DISCOVERED THAT THE JEEP HEADLIGHTS WERE FULLY COVERED BY SNOW AND NOT ALLOWING LIGHT TO PASS THROUGH TO THE ROAD SURFACE. I WIPED THE SNOW AWAY AND GOT BACK ON THE ROAD--WITHIN 10 MINUTES OR SO THE HEADLIGHTS WERE AGAIN COVERED BY SNOW WHICH ACCUMULATED ON THE SURFACE ON THE LENS. THIS CREATED ANOTHER DANGEROUS SITUATION. APPARENTLY THE LED LIGHTS ARE NOT WARM ENOUGH TO MELT THE ACCUMULATING SNOW AND THE SURROUNDING BEZEL AREA RETAINS SNOW AS WELL. WHILE I AM NOT AN AUTOMOTIVE ENGINEER, I THINK THERE'S A DESIGN FLAW WITH THE COMBINATION OF THE GEOMETRY OF THE JEEP HEADLIGHTS AND COOLER LED LIGHTING. IMPORTANTLY, THIS ACCUMULATION HAPPENED A SECOND TIME AFTER THE CAR WAS FULLY WARMED UP. I HAVE DRIVEN MANY CARS OVER THE YEARS IN POOR CONDITIONS AND NEVER EXPERIENCED THIS PHENOMENON BEFORE. I PERSONALLY FEEL THAT THIS CREATED A LOT OF RISK AND DANGER FOR ME AND MY FAMILY WHILE DRIVING THE JEEP WRANGLER. I FEEL VERY FORTUNATE THAT WE DID NOT HAVE AN ACCIDENT AND EXPERIENCE A MORE SERIOUS OUTCOME. I ENCLOSE A PICTURE OF THE HEADLIGHTS WHICH WAS TAKEN AFTER THEY HAD BEEN CLEARED ONCE ALREADY AND THEN RE-ACCUMULATED SNOW THEREAFTER.

01/22/2019
Components: STEERING
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

THE STEERING IS VERY LOOSE ESPECIALLY AT HIGHWAY SPEEDS. I CONSTANTLY NEED TO CORRECT MY STEERING TO STAY IN MY LANE. I CAN MOVE MY STEERING WHEEL ABOUT 2" EITHER LEFT OR RIGHT WITHOUT ANY RESPONSE. I HAVE DEFLATED MY TIRES TO 34PSI AND I HAVE REPLACED THE STEERING STABILIZER WITH AN AFTER MARKET ONE TRYING TO RESOLVE THIS ISSUE. I HAVE 6K MILES ON IT AND IT HAS DONE THIS FROM DAY 1. I MENTIONED THIS TO MY DEALER AND THEY SAID "ITS A JEEP THING, THAT'S THE WAY THEY DRIVE". WELL I HAVE OWNED 2 OTHER JEEPS BEFORE AND THEY DID NOT HANDLE LIKE THIS. THIS MAKES IT VERY FATIGUING TO DRIVE FOR LONG DISTANCES.

01/22/2019
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
Incident Date: 01/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG4JW******
Summary

WHEN DRIVING AT 60 MPH ON HIGHWAY, AND CROSSING OVER A BRIDGE, THE FRONT OF THE JEEP, AND STEERING WHEEL STARTED SHAKING VERY BADLY. IT SEEMED LIKE THE FRONT END WAS GOING TO FALL APART. I HAD TO SLOW DOWN TO ABOUT 35 MPH FOR IT TO STOP. THE ROADS WERE CLEAR, BUT IT WAS BELOW FREEZING OUT.

01/21/2019
Components: STEERING
Incident Date: 01/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG0JW******
Summary

IT HAS HAPPENED A FEW TIMES DURING VERY COLD TEMPERATURES AND HIGH SPEEDS WHERE THE STEERING WHEEL LOCKS AND ITS VERY HARD SWITCHING LANES. I DO NOT FEEL IT IN CITY DRIVING. I HAVE DRIVEN IT ON THE HIGHWAY WHEN THIS HAS HAPPENED AND THE PROBLEMS PERSISTS FOR ABOUT THE FIRST 30 MINUTES OF THE DRIVE. AFTER 30 MINUTES OF DRIVING IT GOES BACK TO NORMAL. I HAS NOT HAPPENED IN TEMPERATURES OVER 35 DEGREES

01/21/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 01/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

BOUGHT MY JEEP 2018 WRANGLER BRAND NEW, HAD ISSUED WITH THE STEERING BECOME VERY HARD TO TURN WAS BARELY TURNING ON A CORNER STREET. LITERALLY IMPOSSIBLE TO MAKE A RIGHT TURN,ALL OF A SUDDEN IT JUST BECAME EASY TO TURN AS IF NOTHING WAS WRONG. ALSO A SERVICE SHIFTER LIGHT AND THE STABILITY CONTROLL LIGHT COMES ON EVERY NOW AND THEN, NOW THE ISSUE IS THE SCREEN IS DISPLAYING AN ANTI THEFT SCREEN ASKING FOR A THEFT CODE AND JEEP WILL NOT TURN ON.

01/21/2019
Components: STEERING
Incident Date: 01/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

DRIVING DOWN THE HIGHWAY THIS MORNING TO WORK, ENTERING A CURVE ON THE HIGHWAY I NEARLY LOST ALL ABILITY TO STEER MY JEEP AT 60MPH. I HAD TO TUG ON THE WHEEL WITH BOTH HANDS TO KEEP IT ON THE HIGHWAY. THE STEERING CAME BACK AFTER ABOUT 30 SECONDS ALMOST RESULTING IN AN OVER CORRECTION. THEN ABOUT 10 MINUTES LATER IT HAPPENED AGAIN THIS TIME I WAS ON A MUCH STRAIGHTER PIECE OF ROAD THANKFULLY. THE REST OF MY 30 MIN DRIVE TO WORK WAS UNEVENTFUL. I'VE CALLED TWO DEALERSHIPS AND BEEN IN TOUCH WITH THE JEEP WAVE PROGRAM REPRESENTATIVES. THEY ARE SAYING THEY CAN'T LOOK AT IT FOR DAYS. MY CAR IS UNSAFE TO DRIVE AT HIGHWAYS SPEEDS AND ITS UP TO ME TO JUST WAIT UNTIL THEY CAN LOOK AT IT.

01/20/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 01/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEN7JW******
Summary

EXPERIENCING 'DEATH WOBBLE' AT HIGH SPEEDS WHEN HITTING BUMP IN ROAD. JEEP SHAKES VIOLENTLY. ONE TIME I HAD TO COME TO A COMPLETE STOP. SEEMS AS IF SOMETHING IS LOOSE WITH THE STEERING OR SUSPENSION ISN'T UP TO PAR.

01/19/2019
Components: VISIBILITY/WIPER
Incident Date: 01/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG8JW******
Summary

THE DEFROSTER ONLY SEEMS TO BLOW IN THE MIDDLE CAUSING VISIBILITY ISSUES ON THE WINDSHIELD IN EXTREME COLD CONDITIONS. IT WAS BROUGHT IN TO THE DEALER AND THEY SAID IT WAS A MANUFACTURING ISSUE AND NOTHING THEY COULD FIX. IT CAUSED THE WIPERS TO ICE UP AND FOG INSIDE THE WINDSHIELD MAKING IT HARD TO SEE.

01/18/2019
Components: STEERING
Incident Date: 01/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG2JW******
Summary

I AM EXPERIENCING "DEATH WOBBLE". I HAVE HAD 3 INSTANCES OF IT IN THE LAST WEEK. IT SHOOK SO BAD YESTERDAY IT CRACKED THE WINDSHIELD. IT STARTS WHEN HITTING A BUMP AT HIGHWAY SPEEDS AND WON'T STROP UNTIL YOU CAN SLOW DOWN TO AROUND 40 MPH. THIS IS VERY DIFFICULT IN HIGH CONGESTION TRAFFIC.

01/17/2019
Components: STEERING
Incident Date: 12/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXCG4JW******
Summary

JEEP WRANGLER 2018 JL WITH 1010 MILES AND 5 WEEKS OLD. STEERING IS VERY LOOSE WHEN DRIVING AT ANY SPEED, BUT SAY AT 60, I CAN MOVE THE STEERING WHEEL AT LEAST 2 INCHES FROM RIGHT TO LEFT BEFORE THE STEERING RESPONDS. IT TAKES CONSTANT CORRECTIONS TO KEEP THE VEHICLE IN YOUR LANE. WE LIVE IN A MOUNTAINOUS AREA WITH NARROW WINDY ROADS AND MANY LARGE TRUCKS (LOGGING TRUCKS ETC). ITS EXTREMELY DANGEROUS TO DRIVE THESE ROADS WITH THE VEHICLE BECAUSE YOUR CONSTANTLY CORRECTING TO STAY IN YOUR LANE. I'VE HAD IT TO THE DEALER, THEY'VE ACKNOWLEDGED THE ISSUE, BUT THEIR TELLING ME THEY DROVE ANOTHER JEEP JUST LIKE MINE AND IT DOES THE SAME THING SO THEY DON'T KNOW WHAT TO DO. THEY AND I ARE CONTACTING JEEP. AT THIS TIME I WON'T LET ME WIFE OR KIDS DRIVE THE VEHICLE, AND IT'S PRETTY MUCH PARKED IN THE GARAGE UNTIL THIS ISSUE IS RESOLVED.

01/17/2019
Components: STEERING
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

I HAVE HAD STEERING/ WANDERING ISSUES WITH THIS WRANGLER SINCE I DROVE IT OFF THE LOT. IT'S IMPOSSIBLE TO DRIVE IN A STRAIGHT LINE AT HIGHWAY SPEEDS. IT'S A CONSTANT BATTLE TO DRIVE.

01/16/2019
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG5JW******
Summary

REAR DEFROST CABLE BECOMES DISCONNECTED FROM THE REAR GLASS WHERE IT IS SOLDERED. I HAD PURCHASED MY JL NEW NOT KNOWING IT WAS ALREADY DEFECTED AND THE DEALERSHIP HAD ALREADY ORDERED A REPLACEMENT WINDOW. ABOUT A WEEK TO A WEEK AND A HALF AFTER THE INSTALL THE OPPOSITE SIDE(DRIVER SIDE)DID THE SAME THING. MY GUESS WOULD BE THE DEFROSTER IS OVERHEATING CAUSING THE SOLDER TO LOOSEN.

01/16/2019
Components: STEERING
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG6JW******
Summary

WITH ABOUT 1100 MILES ON THIS BRAND NEW JEEP I HIT A BUMP ON THE HIGHWAY AT 65-70 MPH. THE JEEP STARTED TO SHAKE VIOLENTLY AND I HAD ALL I COULD DO TO HOLD ON TO THE STEERING WHEEL. IF YOU SLOW DOWN TO UNDER 40 MPH THE SHAKING STOPS. EVER SINCE ANYTIME I AM ON A HIGHWAY AT 60 MPH OR MORE EVEN A BRIDGE JOINT WILL CAUSE THE JEEP TO GO INTO IT'S SHAKE, RATTLE, AND ROLL ROUTINE. I CAN ALWAYS STOP IT BY IMMEDIATELY SLOWING DOWN BUT IN HEAVY BOSTON TRAFFIC THIS IS SIMPLY NOT A SAFE ALTERNATIVE. FOR A $40,000 VEHICLE THAT HAS HARDLY BEEN DRIVEN YET I THINK THIS IS A MANUFACTURING DEFECT THAT IS EXTREMELY DANGEROUS. I HOPE YOU WILL TAKE IT SERIOUSLY AS THIS DEFECT HAS BEEN GOING ON IN JEEPS FOR YEARS AND IT HAS NOT BEEN ADDRESSED. IF YOU DON'T THINK IT'S A SAFETY ISSUE YOU TAKE IT ON RTE 128 AT RUSH HOUR AND GET BACK TO ME WHEN IT GIVES YOU A HEART ATTACK.

01/16/2019
Components: STEERING
Incident Date: 01/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXEG7W2******
Summary

VIOLENT STEERING WOBBLE OCCURS AFTER TRAVELING OVER UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS, MAKING THE VEHICLE EXTREMELY DIFFICULT TO CONTROL. VEHICLE IS A STOCK JL WRANGLER UNLIMITED SAHARA WITH LESS THAN 10,000 MILES. THE CONDITION HAS OCCURRED SINCE THE VEHICLE WAS NEW, AND A SIMPLE BUMP, BRIDGE JOINT OR POT HOLE CAN SET THE VEHICLE INTO A DEATH WOBBLE AT SPEEDS ABOVE 60 MPH.

01/16/2019
Components: STEERING
Incident Date: 10/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG9JW******
Summary

IN COLD WEATHER THE STEERING LOCKS WHILE DRIVING. I AM ABLE TO TURN THE STEERING WHEEL ABOUT 1/2 AN INCH AND THAT IS IT. THE ISSUE LASTED FOR 6 MILES WHILE I WAS IN TRAVELING IN MONTANA. I WAS DRIVING BELOW 25 MPH ON PAVED AND GRAVEL ROADS. THE TEMPERATURE WAS BELOW 35 DEGREES. I LOVE IN CALIFORNIA AND THE WEATHER HAVE NOT BEEN THAT COLD SO I HASN'T OCCURRED SINCE THEN. UNFORTUNATELY I DO NOT HAVE A VIDEO, I WAS TOO CONCENTRATED ON NOT CRASHING.

01/16/2019
Components: STEERING
Incident Date: 07/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXCG6JW******
Summary

WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE DRIFTS ALL OVER THE LANE REQUIRING CONSTANT CORRECTING TO KEEP VEHICLE IN LANE. THE STEERING HAS A VERY LOOSE FEEL WHICH COULD CAUSE DRIVER TO LOSE CONTROL AND CRASH.

01/15/2019
Components: STEERING
Incident Date: 01/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXFG1JW******
Summary

RIGHT AROUND 7000 MILES, I BEGAN EXPERIENCING DEATH WOBBLE AT VARIOUS SPEEDS. THE DEATH WOBBLE IS INITIATED WHEN SPEEDS ARE GREATER THAN 35MPH AND THE WRANGLER HITS AN IMPERFECTION (BUMP, SEWER CAP, HIGHWAY BRIDGE EXPANSION GAP, POTHOLE, ETC). THE WRANGLER'S STEERING WHEEL BEGINS SHAKING/OSCILLATING VIOLENTLY BACK AND FORTH AND DOES NOT STOP UNTIL THE VEHICLE SPEED IS BROUGHT DOWN TO A STOP. THIS IS NO FUN WHEN IT HAPPENS TO YOU AT HIGHWAY SPEEDS. I HAVE REACHED OUT TO FCA BUT THEY TOLD ME THIS IS NORMAL FOR A FIXED-AXLE/SOLID-AXLE VEHICLE. THIS IS NOT NORMAL, IT IS ACTUALLY QUITE DANGEROUS. I AM AFRAID TO DRIVE MY VEHICLE.

01/15/2019
Components: STEERING
Incident Date: 10/01/2018
Crash: No
Fire: No
Summary

HAVE A FRONT END AND STEERING WHEEL SHAKE AT HIGHWAY SPEEDS WHEN HITTING BUMPS.

01/14/2019
Components: STEERING
Incident Date: 11/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG2JW******
Summary

FEELS LIKE A DEATH WOBBLE. HITTING A BUMP ON THE HIGHWAY CAUSED MAJOR SHAKING IN THE STEERING. HAD IT AT THE DEALER ONCE AND THEY REPLACED THE STEERING DAMPER. HAPPENING NOW AGAIN

01/14/2019
Components: POWER TRAIN
Incident Date: 01/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4HJXDG7JW******
Summary

DRIVING AROUND 40 MILES PER HOUR ON THE STREET, SUDDENLY IT HAD NO POWER, I STOPPED AND THE TRANSMISSION WONT TAKE ANY OTHER GEAR EXCEPT PARK.