EN

2018 Lexus NX300 SUV FWD

1
Recalls
8
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 16.1%

Complaints
Recalls

8 Complaints

for 2018 LEXUS NX300
11/01/2021
Components: STRUCTURE
Incident Date: 03/02/2021
Crash: No
Fire: No
Vehicle Identification Number: JTJBJRBZ0J2******
Summary

We have taken our vehicle, for this unusual drivers side, bottom door - interior beam that has sucked in like a dent and it's stainless steal beam that shouldn't do this, The Lexus dealership has no idea for the cause and we are concern if we have an accident then if this side door beam will be safe to protect the driver ? There has been no accident to this Lexus we own, we have taken this issue to several dealership but no one is saying on writing that we are safe inside this vehicle if the beam bottom Interior metal is sucking in safe or not if an actual accident side door impact happens ? No one still inside the Lexus Dealership or the Lexus Headquarters Consumer Care has been able to clearly made us understand what has caused this sinking steel beam to suck in like a dent ? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

10/18/2021
Components: ENGINE
Incident Date: 10/16/2021
Crash: No
Fire: No
Vehicle Identification Number: jtjbarbz4j2******
Summary

HVAC Evaporator Drain Hose keeps getting clogged resulting in the overflow of water into the cabin driver side floor. When using the AC or Defroster this could be a quart of water or more which can result in mold/mildew on carpet and pad. Lexus wants $6000 to repair and replace (they will not repair with out replacing all of the carpet and pad). This is a known issue and Lexus have even issued a "fix" AT THE CONSUMER EXPENSE. https://static.nhtsa.gov/odi/tsbs/20...31864-9999.pdf If a recall were issued for the recommended part (ARINIXTip) to be installed then the consumer could save thousands of dollars for the replacing of carpet and pad plus labor.

05/03/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/25/2021
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2018 LEXUS NX300. THE CONTACT STATED THAT WHILE PARKED IN FRONT OF A STORE WITH THE ENGINE RUNNING, A PEDESTRIAN INFORMED HIM THAT AN UNKNOWN FLUID HAD BEEN POURING FROM UNDERNEATH THE ENGINE. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND CALLED THE FIRE DEPARTMENT. ONCE THE FIRE DEPARTMENT ARRIVED ON THE SCENE, THE CONTACT WAS INFORMED THAT THE FUEL HOSE WAS TORN WHICH CAUSED A MASSIVE FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSTALLED A TEMPORARY RUBBER HOSE WITH THE CLAMPS FROM THE RUPTURED HOSE. THE VEHICLE WAS TAKEN TO ROHRICH LEXUS (2115 W LIBERTY AVE, PITTSBURGH, PA 15226) AND THE FUEL HOSE FAILURE WAS LINKED TO A RODENT CHEWING ON THE FUEL HOSE OR SOMEONE TAMPERING WITH THE HOSE. THE CONTACT DISPUTED THE DEALER'S ASSESSMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS UNAVAILABLE.

01/27/2021
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 01/16/2020
Crash: No
Fire: No
Vehicle Identification Number: JTJBARBZ1J2******
Summary

ISSUE: BOTTOM DOOR PANELS ACCUMULATE AN ABNORMAL AMOUNT OF DIRT AND SNOW. IN ADDITION, THE REAR DOOR ACCUMULATES DIRT IN THE GAP BETWEEN THE WHEEL ARCH TRIM AND DOOR.

08/22/2020
Components: AIR BAGS
Incident Date: 08/15/2020
Crash: Yes
Fire: No
Vehicle Identification Number: JTJBARBZ8J2******
Summary

I WAS INVOLVED IN HIGH IMPACT FRONT END COLLISION ON A HIGHWAY . LADY STOP ON HIGHWAY IN FRONT OF ME. MY CAR IS TOTALED A COMPLETE LOSS. NO AIRBAGS DEPLOYED . EVERYONE AT THE SCENE INCLUDING WITNESSES COMMENT THEIR DISBELIEF . EMT AMBULANCE STAFF ON LOOKERS ETC ASKED WHY DIDN'T AIRBAGS DEPLOY .

06/05/2019
Components: UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 01/17/2019
Crash: No
Fire: No
Vehicle Identification Number: JTJYARBZ5J2******
Summary

ABNORMAL, DRAGGING, NOISE THAT FEELS LIKE A BRAKE PROBLEM, COMING FROM FRONT DRIVER SIDE WHEN BRAKING IN STOP AND GO TRAFFIC - NOISE LOUDER WHEN ON DOWNGRADE ON WHEN THERE'S MORE PRESSURE.ALSO AT TIMES LOUD CLUNKING NOISE WHEN REVERSING AND APPLYING SERVICE BRAKE. DEALERSHIP SAYS ITS A NORMAL NOISE, THEY HAVE SAID THAT IT IS THE FUEL TANK AND THAT ITS FUEL MOVING AROUND. THIS ABNORMAL NOISE CAN BE HEARD AND FELT WHEN APPLYING BRAKES IN STEP AND GO TRAFFIC. AND AT OTHER TIMES. THIS HAPPENS AT ALL FUEL LEVELS, DUE TANK AT/1/2-3/4 AND 1/4 . ALSO WHEN VEHICLE HAS BEEN ON A STATIONARY POSITION AND YOU TURN STEERING WHEEL TO THE LEFT IT MAKES A CLUNKING SOUND, THIS ONLY HAPPENS ONCE AFTER CAR MOVED. THE DEALER SAYS ITS NORMA, HOW CAN I KNOW IF ITS TRUE, CAN IT BE A SAFETY CONCERN?

02/08/2019
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 04/21/2018
Crash: No
Fire: No
Vehicle Identification Number: JTJYARBZ3J2******
Summary

SERIOUS SAFETY ISSUES INVOLVING LEXUS NX300 2018: NEED URGENT RECALL: TOYOTA USA LEADERSHIP RELEASED ALL LEXUS NX300 2018 CARS TO THE MARKET WITH INCOMPLETE REVERSE CAMERA WHICH IS A LIFE THREATENING TECHNICAL DIFFICULTY RESULTING IN HUMAN FATALITIES. HOWEVER, MR. DAVID CHRIST, THE VP OF TOYOTA USA & GM LEXUS REFUSED TO FIX THIS PROBLEM TO MAKE EASY PROFITS. SUBSEQUENTLY, THIS PROBLEM WAS FIXED IN THE 2019 MODELS BUT ALL 2018 MODELS REMAIN IN GREAT DANGER.

11/12/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: JTJBARBZ0J2******
Summary

UNINTENTIONAL ACCELERATION HAPPENED WITH THIS NEW 2018 NX AS WELL AS MY OLD 2015 NX200T AS WELL. IT HAPPENED ONCE SO FAR TO EACH. ONLY ACCELERATED ABOUT 3-4 MPH, AS I WAS ONLY GOING ABOUT 5 MPH GOING INTO AN EMPTY PARKING LOT. WHEN IT HAPPENED TWO YEARS AGO IN MY 2015, I THOUGHT MAYBE IT WAS A ONE TIME THING BUT NOW KNOW IT IS A REAL ISSUE! I GOT FLASHLIGHT TO CHECK IF COULD HAVE BEEN MY FLOORMAT INTERFEREING WITH MY ACCELERATOR PEDAL BUT NOTHING EVEN NEAR IT BOTH TIMES! AS SOON AS I HIT THE BRAKE, IT STOPPED ACCELERATING AND CAME TO A STOP BOTH TIMES.

1 Recalls

for 2018 LEXUS NX300
04/11/2020
CAMPAIGN NUMBER: 20V682000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Campaign Number: 20V682000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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