2018 Lincoln MKX SUV FWD

2018 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO AIRBAG MALFUNCTION SAFETY RECALL. THE CONSUMER STATED THE VEHICLE WAS PURCHASED IN AUGUST OF 2018, WITH A RECTANGULAR HOLE CUT INTO THE CARPET. THE HOLE WAS LOCATED UNDER THE FRONT PASSENGER SEAT EXPOSING THE WIRING HARNESS. THE CONSUMER STATED THE CRPET WAS REPAIRED, BUT THE VEHICLE EXPERIENCED UNEXPLAINED INTERRUPTIONS IN CERTAIN ELECTRICAL COMPONENTS.

Both right and left side view mirrors folded in on their own without being commanded to while the vehicle was being driven down the highway. Key fob was stowed and secure so it did not trigger the system. Was unable to adjust the mirrors back out until the vehicle was shutdown and restarted. Vehicle has 30,000 miles on it and this never happened before!

RECALL WAS IDENTIFIED IN 08/10/2020 BUT YET TO BE FIXED BY FORD MOTOR COMPANY, RECALL #20S42

TL* THE CONTACT OWNS A 2018 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BAYWAY LINCOLN 12333 GULF FWY, HOUSTON, TX 77034; (281) 929-6500) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE WAS TRAVELING W/B ON NEW YORK STATE THRUWAY WHEN A DEER JUMPED IN FRONT OF AND WAS HIT BY CAR. THE AIR BAGS DEPLOYED ( STEERING WHEEL, KNEE BAGS AND PASSENGER SIDE CURTAIN.) PROBLEM IS THEY DID NOT DEFLATE ! THIS MADE IT IMPOSSIBLE FOR DRIVER TO STEP ON BRAKES OR TO SEE ! VERY DANGEROUS SITUATION EXTREMELY LUCKY NO SERIOUS INJURY OR OTHER VEHICLE INVOLVED DRIVER HAD HARD TIME GETTING OUT OF VEHICLE (OBSERVED BY STATE POLICE)

I HAVE HANKOOK VENTUS S1 NOBLE2 245/50R20 TIRES AND VEHICLE HAS 19827 MILES ON THEM. COUPLE OF MONTH AGO THEY START RANDOMLY DROP PRESSURE WITHOUT ANY VISIBLE DAMAGE, I PUMPED THEM BACK AND CONTINUE DRIVE. YESTERDAY WHEN I CAME OUT OF STORE ONE OF TIRES HAD 0 PRESSURE. I PUT SPARE TIRE AND DROVE 1/2 MILE TO BELLE TIRE STORE TO FIX IT. TECHNICIAN REFUSE TO FIX A TIRE AS THREAD WORN BEYOND REPAIR (FOR 20000 MILES?). I BROUGHT TIRE HOME AND USED MY AIR COMPRESSOR TO PUMP IT UP AND INSPECT MYSELF - NO DAMAGE FOUND (NO NAILS OR OTHER VISUAL CUTS OR TEARS). ALL OTHER TIRES HAD LOWER PRESSURE AS WELL FROM 27 TO 31 PSI. THOSE HANKOOK TIRES ARE TERRIBLE AND REQUIRED CONSTANT PRESSURE CHECK. 20000 MILES ONLY TO REPLACE $250 TIRE IS TERRIBLE AND NOT SAVE TO DRIVE.

TL* THE CONTACT OWNED A 2018 LINCOLN MKX. WHILE THE CONTACT WAS STOPPED IN TRAFFIC, A 2004 CHEVROLET TAHOE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE BOTTOM OF THE DRIVER'S SEAT SLID ALL THE WAY BACK AND THE SEAT BACK RECLINED. AS A RESULT, THE SEAT BELT DID NOT RESTRAIN THE CONTACT BECAUSE HE DID NOT MOVE FORWARD IN THE SEAT. THE CONTACT SUSTAINED INJURIES TO THE BACK, KNEES, WRIST, AND NECK. THE CONTACT ALSO SUFFERED A CONCUSSION. MEDICAL ATTENTION WAS RECEIVED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE INSURANCE COMPANY TOOK POSSESSION OF THE VEHICLE AND DEEMED IT A TOTAL LOSS. AN UNKNOWN DEALER WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 14,000. POLICE REPORT XXXXXXXXXX-XX INSURANCE POLICY XXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)" *JB

THIS CAR HAS BEEN IN THE SHOP FOUR TIMES FOR LOOSE SCREWS IN THE DASH BOARD ROLLS AROUND THIS IS GOING IN A CURVE ON HITTING THE BRAKES. PURCHASE THE CAR THE END OF MAY 2018

JULY 25, 2018: UPON STARTING CAR WHILE STATIONARY IN A PARKING SPOT, DASH LIGHT AND INFO CLUSTERS DID NOT LIGHT UP. UPON FURTHER INSPECTION, DRIVING AND BRAKE LIGHTS DID NOT WORK OR LIGHT UP. TURNED OFF CAR, RE-STARTED. ALL LIGHTS WORKED, THEN DROVE TO AN APPOINTMENT APPROXIMATELY 5 MILES AWAY IN SUBURBAN TRAFFIC. JULY 28, 2018: WHILE PARKING THE CAR IN MOTION NEAR OUR HOTEL IN FREDERICKSBURG, VA (MARRIOTT COURTYARD DOWNTOWN) ALL CAR LIGHTS WENT OUT. FINISHED PARKING CAR WHILE LIGHTS REMAINED OUT AND THEN WENT TO DINNER. UPON RETURNING TO CAR 1 1/2 HOUR LATER, LIGHTS WENT ON AFTER STARTING CAR. AUGUST 7, 2018: WHEN MY WIFE WAS DRIVING THE CAR IN A SUBURBAN AREA IN MOTION, ALL LIGHTS WENT OUT. SHE IMMEDIATELY DROVE HOME AND WE CALLED THE DEALER FOR SERVICE. ON AUGUST 15, 2018 THE CAR WAS COMPLETED AND WAS READY TO TAKE HOME, WHICH WE DID WITHOUT INCIDENT. SEPTEMBER 17,2018: MY WIFE WAS DRIVING THE CAR IN A SUBURBAN AREA IN MOTION WITH A FRIEND IN THE PASSENGER SEAT. APPROXIMATELY 12 MILES FROM HOME ALL LIGHTS WENT OUT. SHE STOPPED TO CHECK ALL OUTSIDE LIGHTS AND BREAK LIGHTS TO CONFIRM THEY WERE NOT WORKING. SHE IMMEDIATELY DROVE HOME IN SUBURBAN TRAFFIC AND THEN PARKED THE CAR AND WE ARRANGED FOR SERVICE (AGAIN!!!). WITH THE CAR STOPPED IN OUR DRIVEWAY IN PARK AND THE ENGINE RUNNING, WE BOTH CHECKED ALL THE LIGHTS TO CONFIRM THEY WERE STILL OUT AND THAT THE BREAK LIGHTS DID NOT WORK WHICH REMAINED THE CASE. FAULT OR PROBLEM THAT CAUSED THE RISK IS UNKNOWN.

WE HAD OUR FIRST INCIDENT ON AUG 2 WHEN MY WIFE WAS DRIVING. CAR STALLED AT A TRAFFIC LIGHT AND SHE RESTARTED IT . TRANSMISSION WAS IN DRIVE AND SHE STARTED TO ACCELETE TO GO AHEAD. THE CAR ITSELF WENT INTO REVERSE AND ALMOST HIT THE CAR BEHIND HER. SHE WAS EXTREMELY SHAKEN AND REFUSED TO DRIVE IT AGAIN. SHE CALLED A TOWTRUCK TO TAKE IT TO OUR DEALER. THE DEALER COULD NOT FIND THE PROBLEM SO INSTALLED AN ELECTRICAL DEVICE TO RECORD ANOTHER INCIDENT. IT THEN HAPPENDED WHEN I WAS DRIVING, ONLY 2 DAYS AFTER WE PICKED IT UP FROM THE DEALER. I WAS DRIVING ON A 50 MPH ROAD WHEN THE "ENGINE HAS SHUTDOWN" FLASHED ON THE INSTRUMENT PANEL I GOT IT RESTARTED AND TRIED TO CONTINUE DRIVING.ABOUT 10 DIFFERENT FAULT CODES APPEARED AND WE TOOK CELL PHOTOS OF EACH CODE. IT SHUT DOWN AGAIN A FEW MILES LATER AND THIS TIME ALL SYSTEMS SHUT OFF. NO LIGHTS NO POWER ON ENGINE START. TOTALLY DEAD I PUSHED ALL THE SHIFT BUTTONS AND AFTER A MINUTE IT RESTARTED. AT THIS POINT WE HAD IT TOWED BACK TO THE DEALER. DEALER HAS HAD IT ANOTHER 10 DAYS AND CANNOT FIND THE PROBLEM. FOR OUR SAFETY WE REFUSE TO TAKE IT BACK WITHOUT THE PROBLEM BEING SOLVED AND ARE NOW COMPLAINING DIRECTLY TO LINCOLN