2018 Mercedes-Benz E-Class C 4WD

I bought this 2018 e43 amg at 24k miles ,still under warranty ,and when I first told by dealer that there's a crack on my wheel I have to replace it ,I thought it was my driving even though I can't think of getting in a pothole whatsoever,so I shop around and found a random shop ,they showed me a picture of the exact same car of same year with the same problem on the same size 20in wheel ,crack on the oem wheels , I was thinking this is strange ,but I choose to trust the mb quality. Later on there's a noise coming from back seat ,I went to dealer and try to find out ,they did a good job found out they need to replace the whole rare end,and also found 2 wheels bent including the new wheel I just replaced,and another crack on one of the rare wheel which I think caused by the rare end issue ,and they did ,but the very second day I got my car back ,the noise is still there and getting worse ,Itried to contact the advisor to find out what's going on ,but he hangout on me and never call back ,I don't want to take any risk for them to say it's my driving that Hurst the rare end again which I drove really carefully,so I had to go back to dealer on the same day and have it quick checked ,the same advisor talked to me saying we replaced with the item that we ordered from mb directly and makes me feel like they are trying to blame me ,and using we don't have loaner car , it's gonna take a long time ,we are busy kind of excuses to make me go away but I insisted to have it checked,after 1 or 2 hours ,they told me they gonna order another rare end for me without telling me what's wrong ,but still let me drive it home . They noise and shaking is becoming worse only after 200 miles I was driving,so something wrong with the rare end of 2018 e43 amg and wheels too. With 1 whole rare end ,2 new wheels , still, problem not solved at all.

MB 2018 E300 WOULD STOP WITH ME IN THE MIDDLE OF TRAFFIC THE STOP AND START SYSTEM MALFUNCTIONS AND DEALERSHIP REFUSED TO FIXED THE PROBLEM UNTIL I ALMOST GOT KILLED. CAR STOP IN THE MIDDLE OF TRAFFIC AROUND (NOV 2020 OFF COMMERCIAL BLVD FORT LAUDERDALE FL BETWEEN 4 TO 6PM RAINY DAY RUSH HOUR ABOUT TO MAKE A RIGHT TURN TO GET ON I95 AND CARE DIED ON ME AND I HAD TO WAIT 3 YOURS BECAUSE ONSTAR BUTTON WASN'T WORKING AND HAD TO CALL TOW USING MY PHONE ) I BEEN HAVING ISSUES STARTING BACK UP AND OTHER PROBLEMS WITH THE PISTINES IN THE ENGINE AND CAR FINALLY BREAKS DOWN AND NEEDS NEW ENGINE FEB 2 MERCEDES NEVER HONORS THEIR WARRANTY AND FIXED MY ISSUE . ONE DRIVER WITH 2018 E300 MERCEDES BENZ LIKE MINE AFTER 23K MILES NEEDS A NEW ENGINE ALSO . BELOW I PAST THE LINK TO THE FORUM WITH OTHER MB CUSTOMERS COMPLAINING ABOUT THE SAFETY ISSUES OF THEIR E-CLASS MB ALL OF WHICH EXPERIENCE FAMILIAR ENGINE AND CAR START UP FAILURE. HTTPS://MBWORLD.ORG/FORUMS/E-CLASS-W213/798120-2018-MERCEDES-W213-E300-NEEDS-NEW-ENGINE-23K-MILES-2.HTML CONFIRMATION CODE: [XXX] DATE AND TIME: JAN 6, 2021 9:00:00 AM VEHICLE: 2018 MERCEDES-BENZ E300 VIN: [XXX] ADVISOR: [XXX] ARRANGEMENT: LOANER VEHICLE REPAIR SERVICES: ENGINE PERFORMANCE CONCERN (HESITATION, LACK OF POWER, POOR MILEAGE, ETC.) ' CUSTOMER STATES THAT THE VEHICLE STALLS AT REGULAR PERIOD CONFIRMATION CODE: [XXX] DATE AND TIME: NOV 25, 2020 10:00:00 AM VEHICLE: 2018 MERCEDES-BENZ E300 VIN: [XXX] ADVISOR: [XXX] ARRANGEMENT: LOANER VEHICLE REPAIR SERVICES: TELL US MORE ' CLIENT STATES THE VEHICLE IS HAVING ISSUES WHEN SHE TURN THE CAR ON, THERE ARE SOME WEIRD NOISES COMING FRON ENGINE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN DRIVING ON AN OPEN 2 LANE COUNTY ROAD AT APPROXIMATELY 35-40 MPH THE AUTOMATIC EMERGENCY BRAKING ENGAGED AND FULLY STOPPED THE CAR FOR NO REASON. THERE WAS NOTHING IN THE ROAD, I DID NOT HAVE CRUISE CONTROL ON. THE VEHICLE JUST STOPPED AND BEEPED. THERE WERE NO OTHER CARS AROUND, SO THANKFULLY I WAS NOT REAR ENDED, BUT THERE WERE NO IMPEDIMENTS IN THE ROAD TO CAUSE A BRAKING EVENT.

TL* THE CONTACT OWNS A 2018 MERCEDES BENZ E400. THE CONTACT STATED THAT THEY WERE SMELLING A BURNING ODOR EMITTING FROM THE ENGINE OF THE VEHICLE. THE CONTACT STATED THAT WHEN THE AUTOMATIC DRIVING WAS ACTIVATED THE VEHICLE WOULD ACCELERATE TO HIGHER SPEEDS. THE CONTACT WOULD HAVE TO PRESS THE VEHICLES BRAKES OBSESSIVELY. THE VEHICLE'S SIDE VIEW MIRRORS ALSO FAILED TO ROTATE. THE CONTACT STATED THAT WHEN A FAMILY MEMBER WAS OBSERVING THE VEHICLE THEY FOUND THE ENGINE TO HAVE BEEN DAMAGED. THE CONTACT TOOK THE VEHICLE TO THE DEALER (MERCEDES-BENZ OF COCONUT CREEK 4250 FL-7, COCONUT CREEK, FL 3307; (954) 406-1167) WHO STATED THAT THE VEHICLE'S BATTERY HAD MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE 21,000.

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ E-300. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE FRONT DRIVER'S AND PASSENGER'S DOORS FAILED TO REMAIN OPEN. THE CONTACT STATED THAT THE DOORS CLOSED INDEPENDENTLY. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CALSTAR MOTORS (700 S BRAND BLVD, GLENDALE, CA 91204) WHERE IT WAS DIAGNOSED HOWEVER, NOTHING WAS REPAIRED OR REPLACED. THE CONTACT RELATED THE FAILURE TO THE DOOR HINGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,034.

FRONT SEATBELTS DON'T RETRACT.

ON MY CABRIOLET, THE CORDS THAT ATTACH THE HEADLINER TO THE ROOF FRAY, CAUSING THE TOP TO NOT BE ABLE TO CLOSE OR OPEN. CAR HAS BEEN IN THE SHOP TWICE FOR THE SAME ISSUE, AND CORDS ARE FRAYED AGAIN, SO THIS WILL BE THIRD TRIP. MERCEDES HAS A "FIX" FOR THE PROBLEM, BUT THE FIX DOES NOT WORK.

I BOUGHT A 2018 MERCEDES BENZ E43 ABOUT A YEAR AGO WITH APPROXIMATELY 9,000 MILES. TODAY THE VEHICLE HAS APPROXIMATELY 22,000 MILES. IN THOSE 13,000 AND ABOUT ONE YEAR OF USE THE VEHICLE HAS DAMAGED THREE FRONT WHEELS AND FOUR FRONT TIRES. THE FIRST WHEEL HAD A 1.5' TRANSVERSE CRACK ALONG THE INNER RIM LIP AND WAS NOTICED BY ME ONLY 1,000 MILES OR LESS AFTER THE VEHICLE WAS PURCHASED. THIS NECESSITATED THE REPLACEMENT OF THE RIM AND THE REPLACEMENT OF THE TWO FRONT TIRES. THE SECOND WHEEL THAT WAS DAMAGED HAD A 6'-7' AND POSSIBLY LONGER LONGITUDINAL CRACK (SEE PHOTOS) ALONG THE INNER LIP THAT INDICATES THAT THE RIM FAILED STRUCTURALLY AND ALMOST CATASTROPHICALLY. THIS PARTICULAR FRONT RIGHT RIM WAS REPLACED ALONG WITH THE TIRE THAT WAS ALSO DAMAGED ON OCTOBER 10, 2020. TWO WEEKS LATER THE SAME WHEEL / TIRE ASSEMBLY WAS DAMAGED AGAIN. THIS TIME THE RIM WAS BENT AND UNSAFE TO DRIVE ON. THIS VEHICLE UNDER TYPICAL AND CONSERVATIVE DRIVING CONDITIONS AT APPROXIMATELY 30 MPH WITH THE SUSPENSION SET ON 'COMFORT' HAS DAMAGED THREE FRONT WHEELS AND FOUR FRONT TIRES. AS A RESULT OF THESE REPEATED AND CONTINUAL FAILURES OF THE FRONT WHEEL / TIRE ASSEMBLIES IT HAS BECOME RATHER CLEAR THAT THESE 20' DIAMETER WHEELS FAIL STRUCTURALLY BECAUSE THEY ARE MARGINAL IN TERMS OF YIELD STRENGTH AND HAVE ZERO ROAD HAZARD IMPACT RESISTANCE BUILT INTO THEM. THIS DEFECT MAKES THESE WHEEL / TIRE ASSEMBLIES AND THE ENTIRE VEHICLE VERY UNSAFE TO OPERATE BECAUSE A CATASTROPHIC WHEEL / TIRE ASSEMBLY FAILURE CAN OCCUR AT ANY TIME. AN INVESTIGATION OF THIS SAFETY ISSUE IS MANDATORY. THE CONFIGURATION AND USE OF 20' WHEELS WITH LOW-PROFILE RUN-PLAT PIRELLI TIRES ON THE 2018 E43 IS HIGHLY DEFECTIVE BECAUSE IT CAN CAUSE CATASTROPHIC WHEEL / TIRE ASSEMBLY FAILURE, LOSS OF VEHICLE CONTROL AND LOSS OF LIFE.

ON MAY 30, 2020, AROUND 3 PM, MY SON WAS THE DRIVER AND MY WIFE AND I WERE THE PASSENGERS DRIVING IN JERSEY CITY, NJ (USA). WHILE CHANGING LANES ON THE ROAD, THE CAR SUDDENLY STOPPED FUNCTIONING. ALL DASHBOARD LIGHTS CAME ON AND IT SHOWED A CAR WITH ZIG ZAG LINES AND STATED INOPERABLE. WE WERE IN THE MIDDLE OF THE ROAD IN A DANGEROUS SITUATIONS WITH CARS GOING AROUND US. THE STEERING WHEEL FROZE AND THE BRAKES WERE NOT FUNCTIONING. WE TRIED TO RESTART THE CAR MANY TIMES WITH THE DASHBOARD LIGHTS COMING ON AND STATING INOPERABLE. AFTER A LITTLE WHILE, WE WERE ABLE TO PLACE IT IN NEUTRAL AND PUSH THE CAR TO SAFETY ON THE SIDE OF THE ROAD WHILE STILL BLOCKING A LANE. WE THEN CALLED THE MERCEDES SERVICE CENTER WHERE A TECHNICIAN TRIED TO HELP US VIA TELEPHONE BUT WAS UNSUCCESSFUL AND FINALLY 2 HOURS LATER, WE HAD TO HAVE THE CAR TOWED. THE FAMILY HAD TO TAKE UBER HOME. THE CAR HAS BEEN TOWED TO RAY CATENA MERCEDES IN UNION, NJ, USA AND WE RECEIVED A CALL THIS MORNING THAT THEY WILL INSPECT IT LATER ON TODAY. THE REASON I AM BRINGING THIS INCIDENT TO YOUR ATTENTION IS THAT THE CAR STALLED IN THE MIDDLE OF THE ROAD AND WE WERE LUCKY THAT WE WERE NOT INVOLVED IN AN ACCIDENT OR HAD ANY INJURIES BUT WOULD LIKE YOU TO BE AWARE TO PREVENT THIS FROM HAPPENING TO ANY OTHER MERCEDES OWNER AS IT COULD HAVE BEEN SERIOUS IN NATURE. *TR

I BOUGHT THIS VEHICLE RECENTLY WITH 9,000 MILES IN. AFTER I TOOK THE VEHICLE HOME, I REALIZED THAT THE FRONT LEFT TIRE WAS SLOWLY LEAKING AIR. I TOOK IT TO A LOCAL TIRE SHOP AND ASK THEM TO REMOVE THE TIRE FROM THE VEHICLE AND PUT IT IN WATER BATH TO SEE WHERE IT WAS LEAKING AIR FROM BECAUSE I COULD NOT FIND A NAIL OR OTHER ROAD HAZARD ON THE TIRE. IT TURNS OUT THE ALLOY RIM OF THIS AMG E43 MERCEDES BENZ HAD A 1.5' LONG CRACK AT THE INSIDE LIP OF THE RIM AND IT WAS LEAKING AIR FROM THERE. I TOOK THE VEHICLE IMMEDIATELY TO THE DEALER AND I ASKED THEM TO REPLACE THIS RIM AT NO COST SINCE I JUST HAD PURCHASED THIS EXPENSIVE CAR. THEY TOLD ME THAT THEY WOULD NOT PAY FOR A NEW RIM BUT THAT THEY WOULD WELD IT AT NO COST AND IT WOULD BE AS GOOD AS NEW. I LET THEM WELD IT THEREFORE. TODAY, ON 4/17/2020 I TOOK THE CAR TO THE TIRE SHOP TO CHANGE THE FRONT TIRES BECAUSE THEY WERE WORN. THE FRONT TIRES WERE SHOT AT 16,000 MILES. WHEN THE TIRE SHOP PUT THE WELDED RIM ON THE BALANCE MACHINE AFTER INSTALLING THE NEW TIRE, THEY TOLD ME THAT THE RIM WAS BENT WHERE IT WAS WELDED. THE TIRE SHOP EXPLAINED THAT THIS RIM WAS UNSAFE TO DRIVE ON. I WENT BACK TO THE DEALER AND I ASKED THEM TO REPLACE THE RIM THAT THEY TOLD ME THAT THEY FIXED AND NOW FOUND TO BE BENT. THEY TOLD ME THAT 'THEY GET MANY MERCEDES RIMS THAT ARE CRACKED AND BENT' AND REFUSED TO REPLACE THE RIM. THE RIM IS UNSAFE TO DRIVE ON. IT WAS NOT DAMAGED BY A POTHOLE BUT IT CRACKED AT THE INSIDE LIP BECAUSE THESE RIMS ARE USED WITH STIFF LOW PROFILE RUN FLAT TIRES AND STIFF SUSPENSIONS AND ARE NOT DESIGNED TO TAKE THE LOADS THAT THEY ARE SUBJECTED TO UNDER NORMAL DRIVING CONDITIONS. I AM A PH.D. IN MECHANICAL / AEROSPACE ENGINEERING AND I ASSURE YOU THAT THESE RIMS ARE NOT STRUCTURALLY SOUND, ARE THEREFORE UNSAFE AND MUST BE RECALLED BECAUSE THE STRUCTURAL FAILURE OF THESE RIMS IS AN IMPORTANT SAFETY ISSUE.

I BOUGHT THIS 2018 VEHICLE WITH 9,000 MILES. I NOTICED AFTER COUPLE WEEKS THAT THE VEHICLE WAS LEAKING AIR FROM THE LEFT FRONT TIRE. AT THAT POINT THE CAR LESS THAN 10,000 MILES. I FOUND THAT THE VEHICLE FRONT LEFT ALLOY WHEEL HAD DEVELOPED A 1.5" LONG CRACK AT THE INSIDE LIP OF THE WHEEL AND IT WAS LEAKING AIR FROM THERE. I TOOK THE VEHICLE BACK TO THE DEALER AND ASKED THEM TO INSTALL A NEW RIM AT NO COST TO ME. THEY REFUSED TO DO THAT BUT THEY SAID THAT THEY WOULD REPAIR THE RIM (WELD IT) AND THAT IT WOULD BE AS GOOD AS NEW. TODAY, ON 04/17/2020 I TOOK THE CAR TO REPLACE THE TWO FRONT TIRES BECAUSE THEY WERE WORN AND NEEDED REPLACEMENT AT LESS THAN 16,000 MILES. WHEN THE TIRE SHOP TECHNICIAN PUT THE TIRE WITH THE REPAIRED RIM ON THE BALANCE MACHINE HE DISCOVERED THAT THIS ALLOY RIM WAS BENT OUT OF SHAPE AND WAS UNSAFE TO DRIVE ON. I AM A PH.D. IN MECHANICAL / AEROSPACE ENGINEERING AND GIVEN MY EXPERIENCE WITH THIS VEHICLE, I AM CONFIDENT THAT THE FRONT RIMS OF THIS VEHICLE ARE NOT STRUCTURALLY SOUND BECAUSE THEY CANNOT SUPPORT THE LOADS THEY ARE SUBJECTED TO UNDER NORMAL DRIVING CONDITIONS, THEY SLIGHTLY DEFORM AS A RESULT OF THE CORNERING LOADS THEY ARE SUBJECTED AND CRACK AT THE INSIDE LIP WHERE THE WHEEL HAS LESS STRUCTURAL SUPPORT. LARGER CORNERING LOADS ARE USUALLY APPLIED TO THE LEFT FRONT WHEEL AND THIS IS WHY MY LEFT FRONT WHEEL FAILED AT LESS THAN 10,000 MILES. THE LOADS APPLIED TO FRONT WHEELS ARE EXACERBATED BY THE FACT THAT THE VEHICLE IS EQUIPPED WITH STIFF RUN FLAT TIRES AND A STIFF SUSPENSION THAT DOES NOT ABSORB CORNERING LOADS BUT DELIVERS THEM RIGHT ONTO THE RIM, WHICH IS NOT STRUCTURALLY SOUND AND UNABLE TO TAKE THESE CORNERING LOADS, DEFORMS AND CRACKS AT THE INSIDE LIP. I ASK YOU TO PLEASE INITIATE AN INVESTIGATION OF THIS RATHER UNSAFE CONDITION THAT CAN RESULT IN COMPLETE LEFT FRONT (OR RIGHT) RIM FAILURE AND LOSS OF LIFE.

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ E-300. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE VEHICLE VIBRATED UNCONTROLLABLY. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED UNKNOWN ELECTRICAL AND ENGINE FAILURES. ON NUMEROUS OCCASIONS THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF SEATTLE LOCATED AT (2025 AIRPORT WAY S, SEATTLE, WA 98134) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS ALSO CONCERNED THAT THERE WAS CARBON MONOXIDE LEAKING INTO THE VEHICLE AFTER THE CONTACT WAS DIAGNOSED WITH CARBON MONOXIDE POISONING. THE VEHICLE WAS TAKEN TO THE SAME DEALER FOR ANOTHER DIAGNOSTIC TEST TO BE PERFORMED. WHILE INSPECTING THE VEHICLE, THE TWO FRONT TIRES EXPERIENCED BLOWOUTS. THE MANUFACTURER WAS NOTIFIED ON NUMEROUS OCCASIONS OF THE FAILURES BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

THIS NOTE REGARDS COMPLAINT NUMBER: 11301860, WHICH I PREVIOUSLY REPORTED. PLEASE REFER TO IT FOR INFORMATION. MERCEDES-BENZ TOOK THE VEHICLE TO M-B FAYETTEVILLE, NC ON 1-31-20 AND RETURNED IT ON 2-3-20. AFTER ONLY 54 MILES, THE VEHICLE IS PERFORMING EXACTLY AS IT DID WHEN I FIRST REPORTED THIS ISSUE. IN MY VIEW, THE DEFICIENCIES CAN LEAD TO A SERIOUS ACCIDENT. IT'S ELECTRONIC "SAFETY" ASSIST FACILITIES LULLS ONE INTO A DEPENDENCY AND FALSE SENSE OF SECURITY. THEN, THEY STOP WORKING WHEN THE CAR IS BEING DRIVEN ON BUSY STREETS AND HIGHWAYS.

MY VEHICLE IS A 2018 MERCEDES-BENZ E63S. ON THE HIGHWAY OR IN TOWN, IT REPORTS "BRAKE-ASSIST INOPERABLE; BLIND SPOT ASSIST INOPERABLE; DISTANCE ASSIST INOPERABLE"; PLUS, THE CRUISE CONTROL HAS STOPPED WORKING. THE TROUBLE OCCURS INTERMITTENTLY. THEY ARE NOT FALSE MESSAGES. THE ITEMS REPORTED DO STOP WORKING. THAT'S EXCEEDINGLY DANGEROUS BECAUSE THE VEHICLE ESTABLISHES A FALSE SENSE OF SECURITY. BEYOND THAT, THE ENGINE IN THE CAR HAS LOST POWER NUMEROUS TIMES. THAT COULD BE CALAMITOUS IF YOU WERE PASSING AND A CAR SUDDENLY CAME AT YOU HEAD-ON. I HAVE REPORTED THIS TO MERCEDES BENZ BUT THEY HAVE FAILED TO DO ANYTHING. THEY ACT AS IF THEY SIMPLY DO NOT CARE. GO FIGURE. BUT THAT'S THE TRUTH. THAT'S OUR EXPERIENCE, AT LEAST.

GOING THRU INTERSECTION AT FLANDERS RD AND MONTAUK HIGHWAY IN HAMPTON BAYS NY AT 15-20 MPH THE CAR WITHOUT ANY WARNING CAME TO A COMPLETE STOP

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ E400C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V850000 (STEERING). THE CONTACT CALLED MERCEDES-BENZ OF BEVERLY HILLS AT 310-659-2980 (LOCATED AT 9250 BEVERLY BLVD, BEVERLY HILLS, CA 90210) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR *JB

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ E300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V850000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF GEORGETOWN (7401 I-35, GEORGETOWN, TX 78626, (512) 930-6150) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2018 MERCEDES BENZ E300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V850000 (STEERING) AND STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER MERCEDES BENZ OF SARASOTA (4754 CLARK RD, SARASOTA, FL 34233) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE CAR ACTIVATED ITS EMERGENCY BRAKING FUNCTION UNEXPECTEDLY. I WAS DRIVING ON A COMMUNITY COLLEGE CAMPUS STREET. NO CARS NO BAGS NO WIND NO ANYTHING AT ABOUT 20-25 MPH. ALL CLEAR AIR TEMP 83 DEGREES F. SUNSHINE. NO ADVERSE CONDITIONS. CAR SUDDENLY SLAMMED ON BRAKES WITHOUT ANY WARNING OR REASON WHATSOEVER. SEATBELT TIGHTENED PER PROCEDURE. FORTUNATELY THERE'S WAS NO ONE BEHIND ME TO REAR END ME. TOOK CAR STRAIGHT TO DEALER. SCANNED FOR CODES. NONE FOUND. CAR IS PERFORMING AS DESIGNED. NO. THERE ARE OTHER DOCUMENTED CASES ON LINE IN THE MERCEDES FORUMS. PLEAS INVESTIGATE.

THE VEHICLE WAS IN MOTION TRAVELING AT 35 MPH AND CONTROLLED BY ADAPTIVE CRUISE CONTROL SET AT 35 MPH. THE TIME WAS 12:40 PM ET ON 29 MARCH 2019. SEEMINGLY THE CAR WENT INTO CRASH PREVENTION MODE BY TIGHTENING THE SEAT BELT AND EXECUTING A MAXIMUM FORCE BRAKING STOP. THE TIRES SQUEALED. MY CHEST WAS SORE WHERE THE SEAT BELT RETRACTED WITH FORCE. APPROXIMATE LOCATION: SOUTHBOUND ON LANDMARK DR. NEAR ASHCROFT CT. CLEARWATER, FL 33761. LANDMARK DR. IS A RESIDENTIAL TWO LANE ROAD RUNNING NORTH-SOUTH WITH DUAL YELLOW PAINTED CENTER MARKING. ROAD IS STRAIGHT AND FLAT FOR APPROXIMATELY .2 MILE IN EACH DIRECTION. THERE WERE NO OTHER VEHICLES, PEDESTRIANS OR ANIMALS WITHIN SIGHT IN EITHER DIRECTION. WEATHER WAS SUNNY AND DRY WITH THE TEMPERATURE NEAR 82F.

I WAS DRIVING IN THE FLORIDA TURNPIKE TRAVELING FROM MIAMI I STOPPED AT A SERVICE STATION TO GO TO THE RESTROOM AND WHEN I CAME BACK MY CAR HAD A FIRE COMING FROM THE ENGINE. I HAD TO GET THE FIRE EXTINGUISHER FROM THE GAS STATION, OPENED THE HOOD AND PUT DOWN THE FIRE. THE VEHICLE WAS STATIONARY AND THE ENGINE WAS NOT RUNNING. MY CONCERN WAS NOT JUST MY SAFETY BUT THE FACT THAT I WAS SO CLOSE TO THE GAS STATION. THERE WAS 0 WARNING AND NO ERRATIC BEHAVIOUR FROM THE CAR BEFORE THIS.

I WAS IN AN AUTOMATED CAR WASH AND THE CAR WAS IN PARK. WHEN THE WASH WAS COMPLETE, I PUT THE CAR IN DRIVE, BUT IT WOULD NOT MOVED FORWARD. THE PROXIMITY SENSORS KEPT SOUNDING THOUGH THERE WAS NOTHING IN THE WAY. AFTER SHIFTING IT IN AND OUT OF GEAR, TURNING THE STEERING WHEN BACK AND FORTH AND PUSHING THE ACCELERATOR TO THE FLOOR FOR SEVERAL MINUTES, THE CAR FINALLY SHOT FORWARD OUT OF THE WASH BAY. I LATER CALLED THE IN-CAR CUSTOMER SERVICE LINE AND THEY SAID THAT SOMETIME THE SENSORS GET COVERED WITH THE PRODUCTS USED IN THE CAR WASH.

CONTACT STATES THAT IT IS DIFFICULT TO SEE ABOVE OR AROUND THE SIDE VIEW MIRRORS BEFORE A MAKING A TURN, SPECIFICALLY A LEFT TURN. CONTACT SAYS DRIVERS SEAT HAS BEEN RAISED TO THE HIGHEST POSITION. *TT THIS IS A SAFETY HAZARD. UPDATED 10/3/18*JB

WINDSHIELD WAS STRUCK BY A ROCK AND AN INCH HORIZONTAL CRACK HAS SINCE POPPED UP. CAR WAS PURCHASED 06/28. HAD MANY CARS BEFORE & NEVER HAD A CRACKED WINDSHIELD. GM & CHRYSLER. THIS IS MY FIRST FOREIGN MADE CAR & LOW AND BEHOLD, THE WINDSHIELD CRACKS AFTER BEING STRUCK BY A ROCK. THIS IS A QUALITY ISSUE WITH MB.

WHEN THE VEHICLE IS PARKED AND EITHER OF THE FRONT DOORS ARE OPENED, IT IS VERY DIFFICULT TO KEEP THE DOOR FROM SLAMMING ONTO SOMEONE ATTEMPTING TO EXIT THE VEHICLE. THIS OCCURS UNLESS THE VEHICLE ON A SLOPE DOWNHILL OR TOWARDS THE SIDE OF THE DOOR THAT IS OPENED. THIS HAS BRUISED MY LEGS AND MY TEEN-AGED DAUGHTER'S LEGS. I WILL NOT ALLOW MY 85 YEAR OLD FATHER TO EXIT WITHOUT SOMEONE ELSE TO HOLD HIS DOOR OPEN. MERCEDES-BENZ HAS REPLACED THE HINGES ONCE UNDER WARRANTY BUT SAYS NOW THAT THEY ARE "OPERATING AS DESIGNED." I GUESS THE DESIGN IS THE PROBLEM.

ROOF SPOILER WAS REPLACED UNDER RECALL OF: 17V246, BUT HAD FLOWN OFF NUMEROUS TIMES. ROOF SPOILER WAS REATTACHED BUT HAD FLOWN OFF AFTER 500 MILES OF DRIVING. THE ROOF SPOILER STARTED TO BANGING AGAINST THE REAR WINDSHIELD UNTIL IT FLEW OFF DRIVING AT ABOUT 60 MPH ON A THE HIGHWAY. THE SPOILER FLEW OFF HITTING ANOTHER VEHICLE. THIS IS A VERY BIG SAFETY HAZARD AS IT CAN STRIKE AND KILL.

RECENTLY PURCHASED A 2018 MERCEDES-BENZ E400 4MATIC WAGON WITH PREMIUM PACKAGE 3 THAT INCLUDES ALL OF THE AVAILABLE DRIVER ASSISTANCE PROGRAMS (SEMI AUTONOMOUS STEERING, ADAPTIVE CRUISE CONTROL, LANE KEEP ASSISTANCE, BLINDSPOT DETECTION, AUTOMATIC PARKING ASSIST, CROSS TRAFFIC ALERT). ACCORDING TO MERCEDES, THE PROGRAM TITLED DRIVE PILOT WITH STEER ASSIST, IS ABLE TO KEEP THE VEHICLE IN THE LANE WHEN THERE ARE LANE MARKINGS OR EVEN FOLLOW A CAR AHEAD IF THERE ARE NO LANE MARKINGS. WELL, THIS SYSTEM IS TERRIBLE. IT CAN'T STAY CENTERED IN THE LANE, INSTEAD IT FEELS LIKE YOU'RE PLAYING A GAME OF PONG GOING BACK AND FORTH BETWEEN THE LANE MARKERS. THAT IS, WHEN IT WORKS. WHEN IT DOESN'T WORK (MOST OF THE TIME), YOU WILL BE GOING DOWN THE ROAD AND IT SUDDENLY STARTS DRIFTING OUT OF THE LANE TO FOLLOW THE CURVE OF AN OFF RAMP OR IT SUDDENLY DISABLES ITSELF BECAUSE IT CAN'T FIGURE OUT WHERE THE LANE MARKINGS ARE. THERE'S NO AUDIBLE WARNING OR BIG VISUAL CUE THE STEER ASSIST HAS ENDED, JUST A TINY LITTLE STEERING WHEEL ICON IN THE HEAD UP DISPLAY TURNS FROM GREEN TO GRAY. MERCEDES ADVERTISED THIS SYSTEM TO BE BETTER THAN OR AT LEAST ON PAR WITH TESLA'S AUTOPILOT, YET IT CAN'T READ STOP LIGHTS, CAN'T EVEN STAY IN WELL MARKED LANES AND COMBINED WITH THE ADAPTIVE CRUISE CONTROL THAT HAS NO WAY OF CHANGING HOW QUICKLY IT ACCELERATES, FEELS LIKE THE CAR IS OUT OF CONTROL. WHAT I FIND EVEN MORE DISAPPOINTING IS THAT THE MERCEDES APPARENTLY WILL NOT BE GIVEN SOFTWARE UPDATES TO IMPROVE THE SYSTEM UNLIKE TESLA WHO IS CONSTANTLY PROVIDING THEIR VEHICLES WITH OVER THE AIR UPDATES. IF MERCEDES CAN'T DO OTA UPDATES FINE, BUT THEY MUST UPDATE THESE CARS ARE THE DEALERS. I FEEL LIKE THIS SYSTEM DESPERATELY NEEDS A SOFTWARE UPDATE TO BE EVEN MARGINALLY FUNCTIONAL. DEALER HAS NO CLUE ABOUT THESE ISSUES BECAUSE OUR CAR WAS ONE OF THE ONLY ONES ORDERED WITH ALL OF THE ASSISTANCE PROGRAMS.

ELECTRICAL WIRING AND OTHER PLASTIC TUBING DAMAGE FROM RODENTS WHILE CAR IS STATIONARY ON CITY STREET

WE LEASED A 2018 MERCEDES E300 EXACTLY ONE MONTH AGO. FOR OUR TEST DRIVE WE TOOK A SHORT TRIP TAKING ALL RIGHT TURNS. SINCE WE HAVE HAD THE CAR MY WIFE HAS HAD SERIOUS VISIBILITY PROBLEMS LOOKING TO THE LEFT, ESPECIALLY AT 4 WAY STOPS. SHE HAS HAD 2 VERY CLOSE INCIDENTS AT THESE STOPS, THE LATEST NEAR COLLISION JUST YESTERDAY. SHE IS SHORT (5 FT.) AND THE SEAT DOES NOT RAISE HIGH ENOUGH. AS A RESULT, WHEN SHE GAZES TO THE LEFT THERE IS A LARGE BLIND SPOT CREATED BY THE SIDE VIEW MIRROR. THE SIDE VIEW MIRRORS IN THIS NEW MODEL ARE QUITE LARGE DUE TO THE INCREASED TECHNOLOGY AND THEY ARE SET VERY HIGH. I DISCUSSED THIS WITH OUR SALESMAN TODAY. HIS RECOMMENDATION WAS THAT MY WIFE PRESS THE BUTTON ON THE DOOR TO FOLD IN THE MIRROR EACH TIME SHE COMES TO A STOP SIGN. NOT VERY PRACTICAL I THINK. THEY DID OFFER TO SWITCH US TO A SMALL SUV FOR AN ABSURDLY HIGH PENALTY TO BREAK OUR CURRENT LEASE. I ALSO CONTACTED MERCEDES BENZ CUSTOMER SERVICE AND THEY COULD OFFER NO RESOLUTION, STATING THAT THE E300 HAS A "UNIVERSAL DESIGN" TO FIT ALL DRIVER SIZES.

THE FRONT PASSENGER DOOR NEEDS EXCESSIVE FORCE TO CLOSE THE DOOR SAFELY WHEN THE CAR IS STATIONARY.