EN

2018 Mercedes-Benz GLA-Class 4 DR 4WD

10
Recalls
9
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

9 Complaints

for 2018 MERCEDES-BENZ GLA-CLASS
10/19/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/14/2021
Crash: No
Fire: No
Vehicle Identification Number: WDCTG4EBXJJ******
Summary

I GOT HOME AND WHILE WAITING FOR MY GARAGE TO OPEN THE PANORAMIC SUNROOF EXPLODE AND SHATTER WITH NO REASON, LUCKILY IT DID NOT HAPPENED IN THE FREEWAY, I READ THAT HAPPENS BEFORE TO A PILOT. THE DEALER WANTS TO CHARGE $250.00 JUST TO CHECK A BROKEN SUNROOF AND WONT ACCEPT THE DEFECT.

10/05/2020
Components: STEERING,AIR BAGS
Incident Date: 09/07/2020
Crash: No
Fire: No
Vehicle Identification Number: WDCTG4EB6JJ******
Summary

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLA250. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. OVER TIME, THE STEERING WHEEL STARTED MAKING AN ABNORMAL CLICKING SOUND WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THE ELECTRICAL FEATURES ON THE STEERING CEASED TO OPERATE AS NEEDED. THE CONTACT TOOK THE VEHICLE TO ATLANTA CLASSIC CARS (1705 BOGGS RD NW, DULUTH, GA 30096) WHERE IT REMAINED IN THE POSSESSION OF THE DEALER WHILE WAITING TO BE DIAGNOSED. UPON INVESTIGATION, AN INDEPENDENT MECHANIC INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) WHICH SHE LINKED TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. *LN*JB

04/15/2020
Components: ENGINE
Incident Date: 03/16/2020
Crash: No
Fire: No
Vehicle Identification Number: WDCTG4GB6JJ******
Summary

CAR BATTERY DIES IF VEHICLE NOT DRIVEN OFTEN AND/OR FOR LONGER DISTANCES. THIS WAS NOT EXPLAINED AT TIME OF SALE NOR DOES MANUAL MENTION. THERE IS NO WARNING LIGHT THAT BATTERY IS LOW. NO FIX. TOLD I SHOULD HOOK UP TO TRICKLE CHARGER. VEHICLE IS STATIONARY.

05/16/2019
Components: TIRES,WHEELS
Incident Date: 05/06/2019
Crash: Yes
Fire: No
Vehicle Identification Number: WDCTG4EB5JJ******
Summary

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLA250 EQUIPPED WITH BRIDGESTONE DUELER H/L 400 TIRES, SIZE: 235/50R18 (NA). WHILE DRIVING 30-35 MPH, CHUNKS OF TREAD STARTED TO SEPARATE FROM THE TIRES WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. CARMAX (8611 S LA CIENEGA BLVD, INGLEWOOD, CA 90301, (310) 568-9272) WAS INFORMED, BUT UNABLE TO ASSIST. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE FAILURE MILEAGE WAS 10,580. THE TIRE FAILURE MILEAGE WAS UNKNOWN. *BF*JB

12/04/2018
Components: SUSPENSION,STRUCTURE,WHEELS
Incident Date: 10/13/2018
Crash: Yes
Fire: No
Vehicle Identification Number: WDCTG4EB5JJ******
Summary

YOU WOULD ALWAYS NEED TO THINK AND SEARCH WHERE YOU ARE GOING TO INVEST YOUR MONEY REGARDLESS OF CAR BRAND NAME... YES, NON OF THE (8) AIRBAGS EQUIPPED IN MY BRAND NEW 2018 CAR, AS CLAIMED BY MERCEDES BENZ (DISTRIBUTED IN VARIOUS LOCATIONS WITHIN THE CAR), ALONG WITH THE MODERN SOPHISTICATED SAFETY TECHNOLOGY AS CLAIMED, HAS BEEN ACTIVATED/DEPLOYED DURING THAT CAR ACCIDENT TO PREVENT SEVERE PAIN FOR MY WIFE WHO WAS RUSHED THAT DAY TO A HOSPITAL FOR INTENSIVE MEDICAL CARE. AFTER THEIR ENGINEERING CREW INVESTIGATIONS, MB USA COMPANY PROVIDES RIDICULOUS AND UNPROFESSIONAL EXPLANATIONS ON WHY AIRBAGS WHERE NOT ACTIVATED/DEPLOYED DURING THE ACCIDENT, WHICH WAS ALMOST ABOUT CAUSING THE CAR TO BE FLIPPED OVER. I'M LEFT NOW FOR PAYING SOAR MEDICAL EXPENSES AND CAR REPAIR COST.

11/17/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/05/2018
Crash: No
Fire: Yes
Vehicle Identification Number: WDCTG4EB4JJ******
Summary

AT 1:10 AM THE 2018 MERCEDES BENZ GLA SPONTANEOUSLY CAUGHT FIRE. THE CAR WAS PARKED IN MY GARAGE AND HAD NOT BEEN USED IN OVER 6 HOURS. THE CAR HAD 11,000 MILES ON IT. IT WAS LAST SERVICED BY MB OF COCONUT CREEK ONE MONTH EARLIER FOR THE ROUTINE 10K SERVICE. THE ONLY PROBLEM WE HAD WITH THE CAR WAS ONCE THE AIR-CONDITIONING FAILED TO WORK. I BELIEVE THE MB DEALERSHIP SAID IT WAS A FAULTY RELAY. THE CAR WAS ONLY SERVICED BY MB AT THE DEALERSHIP WHERE WE BOUGHT THE CAR. THE ENSUING FIRE CONSUMED MY GARAGE AND DESTROYED MY HOUSE. EVENTUALLY THE FIRE HIT OUR FUSE BOX CUTTING THE POWER TO THE HOME. THE LOSS OF ELECTRICITY WOKE ME UP. I HEARD A STRANGE NOISE AND INVESTIGATED. I SAW MY HOUSE ON FIRE AND WOKE EVERYONE UP AND WE ESCAPED UNHARMED. REPRESENTATIVES FROM MERCEDES AND MY HOMEOWNERS INSURANCE WILL BE CONDUCTING AN INVESTIGATION OF DECEMBER 5TH AT 9:00 AM AT MY HOME AT 21311 FALLS RIDGE WAY, BOCA RATON FL 33428

05/14/2018
Components: AIR BAGS
Incident Date: 05/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C6RR7GT6ES******
Summary

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR WAS EXCEEDING A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY DID NOT HAVE ANY INFORMATION ABOUT THE RECALL AND COULD NOT ASSIST. THE DEALER (MERCEDES-BENZ OF SMITHTOWN, 630 MIDDLE COUNTRY ROAD, STREET JAMES, NY 11780) STATED THAT THE PARTS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

04/05/2018
Components: AIR BAGS
Incident Date: 11/13/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCTG4GB5JJ******
Summary

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED A LOCAL DEALER (LOEBER MOTORS, 4255 W TOUHY AVE, LINCOLNWOOD, IL 60712) AND WAS ADVISED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/27/2017
Components: WHEELS,UNKNOWN OR OTHER,ENGINE
Incident Date: 10/26/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCTG4GB3JJ******
Summary

THE PROBLEM IS WHEN TRAVELLING AT LOW SPEEDS OR STOP THE CAR TO HALT ABLE TO HEAR A NOISE FROM THE REAR END. LIKE A METAL HITTING ANOTHER METAL. IT HAS BEEN ONLY 1 MONTH I BOUGHT THE CAR AND 1300MILES ON IT. THE CAR IS MAKING REALLY LOUD NOISE WHEN STOPPED AND HEAR IT PROPERLY. IT IS MAKING CLING CLING NOISE. I REALLY WORRIED ABOUT THIS ISSUE. I ALMOST OBSERVE EVERYDAY.

0 Recalls

for 2018 MERCEDES-BENZ GLA-CLASS

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