2018 Mitsubishi Outlander Sport SUV FWD

The contact owns a 2018 Mitsubishi Outlander Sport. The contact stated that while the vehicle was at the mechanic to have the wheel bearing and front hub replaced, the mechanic found out that the front passenger’s side ABS wheel speed sensor fractured inside the assembly housing. The vehicle was repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 97,000.

THE VEHICLE WAS TRAVELING AT APPROXIMATELY 63 MPH ON A RURAL BLACKTOP, WHEN A WHITE TAIL DEER RAN INTO THE SIDE OF THE VEHICLE WHERE THE DRIVERS SIDE FRONT AND REAR DOOR MEET. THE COLLISION CAUSED BOTH DOOR WINDOWS TO SHATTER, AND THE DOORS ARE DENTED SO BAD THEY CANNOT BE OPENED. THE SIDE AIRBAGS ON THE VEHICLE DID NOT DEPLOY EVEN AFTER TAKING A DIRECT HIT FROM THE DEER.

TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT THE GEAR FROM DRIVE INTO REVERSE WITH THE FOOT ON THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A HOUSE WALL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS BEFORE OR AFTER THE FAILURE OCCURRED. HOWEVER, THE CONTACT ADVISED THAT THE LOW TIRE PRESSURE LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO AN UNKNOWN REPAIR FACILITY. A POLICE REPORT WAS NOT FILED. THE CONTACTS RIGHT HAND WAS INJURED THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000.

MY 2018 OUTLANDER SPORT SE HAS VERY POOR ACCELERATION WHEN TAKING OFF FROM A COMPLETE STOP. AFTER READING ABOUT A SIMILAR RECALL FOR THE 2015-2016 OUTLANDER SPORT I FEEL MY VEHICLE IS EXPERIENCING THE SAME SYMPTOMS. *TR

ON MAY 1, 2020 I DROVE ABOUT 15 MILES FROM MY HOME TO MEDFORD, OREGON. I MADE ONE STOP AND UPON GETTING BACK INTO THE VEHICLE, I COULD NOT START OR TURN OFF THE ELECTRICAL COMPONENT OF THE VEHICLE. THE MAINFRAME KEPT SHOWING "ELECTRICAL SYSTEM SERVICE REQUIRED" I COULD NOT LOCK THE VEHICLE FOR SAFETY. I COULD NOT DRIVE THE VEHICLE AS IT IS ITS MAIN PURPOSE. I COULD NOT TURN OFF THE UNIT WHICH MOST LIKELY RAN THE BATTERY DOWN AND IS MOST LIKELY DEAD. IT HAD TO BE TOWED TO THE NEAREST DEALERSHIP WHICH CANNOT ACCESS RECALL INFORMATION. THEY WANT TO CHARGE ME $150 TO DIAGNOSE, AND CANNOT PERFORM ANY RECALL WORK. I PURCHASED THIS CAR TO AVOID GETTING FIRED FROM A JOB THAT I HAD TO TRAVEL AN HOUR EACH WAY. THREE MONTHS LATER THEY LAID ME OFF. NOW THE CAR I PURCHASED IS NOT WORKING. I HAD CONTACTED THE PLACE I BOUGHT THE CAR FROM AFTER I PURCHASED BEFORE THIS HAPPENED TO GET HELP WITH THE RECALL WHICH THEY ASSURED ME THERE WAS A PLACE LOCALLY. WHICH THERE IS NOT. THE CLOSEST PLACE IS CALIFORNIA OR PORTLAND. NOW THAT THE CAR IS NOT DRIVEABLE, I CANNOT GET IT TO THE RIGHT DEALERSHIP TO BE FIXED UNDER WARRANTY. I DON'T HAVE EXTRA FINANCES TO MANAGE THIS. I AM A SINGLE PARENT ON UNEMPLOYMENT AND I NEED A VEHICLE TO BE ABLE TO WORK. THIS SITUATION IS CRITICAL AND I AM VERY UPSET AND DISAPPOINTED IN THE LACK OF HELP AND SUPPORT I HAVE RECEIVED TO HAVE A WORKING SAFE RELIABLE VEHICLE. SITUATION: I DROVE TO TOWN. PARKED IN A PARKING LOT. WHEN I RETURNED TO THE VEHICLE. IT WOULD NOT START. BRAKES ARE LOCKED. STEARING WHEEL LOCKED. SHIFTER LOCKED. RADIO ON. ELECTRICAL COMPONENTS WOULD NOT SHUT OFF DRAINING THE BATTERY. WINDOWS CAN ROLL DOWN, BUT CANNOT USE POWER LOCKS TO LOCK THE VEHICLE.

THE TRANSMISSION HAS LESS THEN 100,000 MILES AND HAS GONE OUT NEEDS TO BE REPLACED. WHILE DRIVING ON HIGHWAY IT SLIPPED. THEN IN ABOUT 3 MILES ON FILTH STREET WENT OUT COMPLETELY

PUSH BUTTON START FAILED. DASH MESSAGE "ELECTRICAL FAILURE". CAR WAS PARKED. TRIED TO START. BUTTON STARTED FLASHING AND MESSAGE APPEARED ON DASHBOARD. AFTER SECOND ATTEMPT, HEARD AN ELECTRICAL SHORT BEHIND THE GLOVE BOX AREA.

I HAD A RECALL SCHEDULE AN APPOINT WITH MITSUBISHI DEALER IN DES MOINES, IA * WENT TO MY APPT TODAY 10-25 AND WAS TOLD THEY CANNOT DO THE RECALL BECAUSE THE COMPUTER THEY NEED TO RESET THE SOFTWARE IS DOWN. NO CALL OR OFFER TO GIVE ME A LOAN CAR DUE TO THE SAFTEY ISSUE OF THE RECALL. I DO NOT THINK THAT ANY DEALERSHIP SHOULD TAKE RECALLS AND SAFTEY ISSUES WITH THE RECALLS THE LIGHTLY. THANK YOU